Unical 35828B, 35828H User Manual

Excursion ® 35828A
®
Congratulations on your selection of the Excursion model from Northwestern Bell Phones. This quality 5.8GHz 2 lines digital speakerphone cordless telephone with Caller ID on Call Waiting and digital answerer, like all Genuine BELL
®
products, has been designed to give you many years
of continuous service and represents the best value for your money. This phone is built on the state-of-the-art Frequency Hopping Digital Spread Spectrum radio communication technology for high quality voice communication and high level of conversation privacy. It requires little maintenance and is easy to setup and operate.
35828A
IMPORTANT SERVICE INFORMATION
1
Read this manual before attempting to setup or use this instrument. It contains important information regarding safe installation and use. Keep this manual for future reference. Also save the carton, packing and proof of purchase to simplify and accelerate any needed action. If you need assistance or service, call (800) 888-8990 between 8:00a.m. and 4:30p.m. Pacific Standard Time, Monday through Friday. You can also visit our web site at: http://www.nwbphones.com for technical support and information on our other products.
WARNING
To prevent fire or shock hazard, do not expose this product to rain or any type of excess moisture. If accidentally dropped into water, the adapter should immediately be unplugged from the wall along with the telephone line cord.
CAUTION
To maintain compliance with the FCCs RF exposure guidelines, place the base unit at least 20cm from nearby persons.
Before you can use your cordless telephone, the handset must be charged for at least 12 hours.
THIS SYMBOL IS INTENDED TO ALERT THE USER OF THE PRESENCE OF IMPORTANT OPERATING AND MAINTENANCE (SERVICING) INSTRUCTIONS IN THE OWNERS MANUAL.
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
CARTON CONTENTS
2
HANDSET x1 BASE UNIT
RECHARGEABLE BELT CLIP x1 Ni-MH BATTERY PACK x1
ADAPTER 4CONDUCTORS LONG (DC9V, 850mA) LINE CORD x 2
USERS MANUAL WARRANTY CARD ACCESSORY ORDER FORM
SAVE THESE INSTRUCTIONS
3
IMPORTANT SAFETY INSTRUCTIONS
When using your telephone equipment, basic safety precautions should always be followed to reduce the risk of fire, electric shock, and injury to persons, including the following:
1. Read and understand all instructions.
2. Keep base unit at least 20cm distance apart from nearby person.
3. Follow all warnings and instructions marked on the product.
4. Unplug this product from the wall outlet before cleaning. Do not use liquid cleaners or aerosol cleaners. Use a damp cloth for cleaning.
5. Do not use this product near water, for example, near a bathtub, washbowl, kitchen sink, laundry tub, in a wet basement or near a swimming pool.
6. Do not place this product on an unstable cart, stand, or table. The product may fall, causing serious damage to the product.
7. Slots and openings in the cabinet at the back or bottom are provided for ventilation, to protect it from overheating. These openings should never be blocked or covered. The openings should never be blocked by placing the product on the bed, sofa, rug, or other similar surface. This product should never be placed near or over a radiator or heat register. This product should not be placed in a built-in installation unless proper ventilation is provided.
8. This product should be operated only from the type of power source indicated on the marking label. If you are not sure of the type of power supply to your home, consult your dealer or local power company.
9. Do not allow anything to rest on the power cord. Do not locate this product where the cord will be abused by persons walking on it.
10. Do not overload wall outlets and extension cords as this can result in the risk of fire or electric shock.
11. Never push objects of any kind into this product through cabinet slots as they may touch dangerous voltage points or short out parts that could result in a risk of fire or electric shock. Never spill liquid of any kind on the product.
12. To reduce the risk of electric shock, do not disassemble this product, but take it to a qualified service contractor when some service or repair work is required. Opening or removing covers may expose you to dangerous voltages or other risks. Incorrect reassembly can cause electric shock when the appliance is subsequently used.
13. Unplug this product from the wall outlet and refer servicing to qualified service personnel under the following conditions: A. When the power supply cord or plug is damaged or frayed. B. If liquid has been spilled into the product. C. If the product has been exposed to rain or water. D. If the product does not operate normally by following the operating instructions.
Adjust only those controls that are covered by the operating instructions. Improper adjustments of other controls may result in damage and will often require extensive
work by a qualified technician to restore the product to normal operation. E. If the product has been dropped or the cabinet has been damaged. F. If the product exhibits a distinctive change in performance.
14. Avoid using a telephone (other than a cordless type) during an electrical storm. There maybe a remote risk of electric shock from lightning.
15. Do not use the telephone to report a gas leak in the vicinity of the leak.
SAVE THESE INSTRUCTIONS
4
BATTERY SAFETY INSTRUCTIONS
CAUTION:
To reduce the risk of fire or injury to persons, read and follow these instructions:
1. Use only the following type and size of handset battery pack:
Cordless Telephone Battery Pack: DC3.6V, 850mAh, Ni-MH Battery Pack
2. Do not dispose of the battery in a fire. The cell may explode. Check with local codes
for possible special disposal instructions.
3. Do not open or mutilate the battery. Released electrolyte is corrosive and may cause
damage to the eyes or skin. It may be toxic if swallowed.
4. Exercise care in handling the battery in order not to short the battery with conducting
material such as rings, bracelets and keys. The battery or conductor may overheat and cause burns.
5. Recharge only the battery provided with or identified for use with this product. The
battery may leak corrosive electrolyte or explode if it is not the correct type.
6. Do not attempt to rejuvenate the battery provided with or identified for use with this
product by heating them. Sudden release of the battery electrolyte may occur causing burns or irritation to eyes or skin.
7. When inserting the batteries into this product, the proper polarity or direction must be
observed. Reverse insertion of batteries can cause charging that may result in leakage or explosion.
8. Remove the batteries from this product if the product will not be used for a long period
of time (several months or more) since during this time the battery could leak in the product.
9. Discard “dead” batteries as soon as possible since “dead” batteries are more likely
to leak in a product.
10. Do not store this product, or the battery provided with or identified for use with this
product, in high-temperature areas. Batteries that are stored in a freezer or refrigerator for the purpose of extending shelf life should be stabilized at room temperature prior to use after cold storage.
11. Disconnect telephone lines before installing batteries.
SAVE THESE INSTRUCTIONS
INSTALLATION PRECAUTIONS
1. Never install telephone wiring during a lightning storm.
2. Never install telephone jacks in wet locations unless the jack is specifically designed
for wet locations.
3. Never touch uninsulated telephone wires or terminals unless the telephone line has
been disconnected at the network interface.
4. Use caution when installing or modifying telephone lines.
FCC NOTICE
5
The FCC requires that you be advised of certain requirements involving the use of this telephone.
1. This telephone is Hearing Aid Compatible.
2. On the bottom of this equipment is a label that contains, among other information, a product identifier
in the form US:AAAEQ##TXXXX. You must, upon request, provide this information to your telephone company. The digits represented by ## in the product identifier indicate the Ringer Equivalency Number (REN) for this equipment. The REN is useful in determining the number of devices you may connect to your telephone line and still have all of these devices ring when your telephone number is called. In most (but not all) areas, the sum of the RENs of all devices connected to one line should not exceed 5. To be certain of the number of devices you may connect to your line as determined by the REN, contact your local telephone company.
3. This equipment complies with 47C FR Part 68 of the FCC rules. On the bottom of this equipment is a
label that contains, among other information, the FCC registration number and Ringer Equivalence Number (REN) for this equipment. If requested, provide this information to your telephone company.
4. The REN is useful to determine the quantity of devices you may connect to your telephone line and
still have all of those devices ring when your number is called. In most, but not all areas, the sum of the RENs of all devices should not exceed five (5.0). To be certain of the number of devices that you may connect to your line, as determined by the REN, you should call your local telephone company to determine the maximum REN for your calling area.
5. Privacy of communications may not be ensured when using this phone.
6. If your telephone causes harm to the telephone network, the telephone company may discontinue
your service temporarily. If possible, they will notify you in advance. But if advance notice is not practical, you will be notified as soon as possible. You will be advised of your right to file a complaint with the FCC.
7. Your telephone company may make changes to its facilities, equipment, operations or procedures
that could affect the proper operation of your equipment. If they do, you will be given advance notice so as to give you an opportunity to maintain uninterrupted service.
8. If you experience trouble with the telephone, please contact VTC Service & Manufacturing Co., Inc. at
(800) 888-8990 or write to: VTC Customer Service, 16988 Gale Ave., City of Industry, CA 91745 for repair/warranty information. The telephone company may ask you to disconnect this equipment from the network until the problem has been corrected or you are sure that the equipment is not malfunctioning.
9. This equipment may not be used on coin service provided by the telephone company. Connection to
party line service is subject to state tariffs.(Contact your state public utility commission or corporation commission for information).
10. WARNING: Changes or modifications to this unit not expressly approved by the party responsible for
compliance could void the users authority to operate the equipment. NOTE: This equipment has been tested and found, complies with the limits for a class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in residential installation. This equipment generates, uses and can radiate radio frequency energy. If not installed and used in accordance with the instruction, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measure:
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit different from that to which the receiver needed.
Consult the dealer of an experienced radio / TV technician for help.
11. USOC jack type is RJ11C, RJ14C and the compatible jack is Part 68 compliance.
12. If your home has specially wired alarm equipment connected to the telephone line, ensure the installation
of this cordless phone does not disable your alarm equipment. If you have questions about what will disable alarm equipment, consult your telephone company or a qulified installer.
TABLE OF CONTENTS
6
IMPORTANT SERVICE INFORMATION................................................................................................................................................................1
CARTON CONTENTS..........................................................................................................................................................................................2
IMPORTANT SAFETY INSTRUCTIONS...............................................................................................................................................................3
BATTERY SAFETY INSTRUCTIONS....................................................................................................................................................................4
INSTALLATION PRECAUTIONS.......................................................................................................................................................................... 4
FCC NOTICE...................................................................................................................................................................................................... 5
DESCRIPTION....................................................................................................................................................................................................7
MOUNTING POSITION........................................................................................................................................................................................9
BELT CLIP INSTRUCTION.................................................................................................................................................................................10
CONNECTING THE HEADSET...........................................................................................................................................................................10
POWER INSTALLATION....................................................................................................................................................................................11
INITIAL SETUP..................................................................................................................................................................................................12
PHONE SETUP OPERATION.............................................................................................................................................................................12
MENU LANGUAGE....................................................................................................................................................................................12
RINGER VOLUME.....................................................................................................................................................................................12
RINGER TONE..........................................................................................................................................................................................13
AREA CODE............................................................................................................................................................................................. 13
REGISTERING A HANDSET (handset only)................................................................................................................................................13
DEREGISTERING A HANDSET (base only)................................................................................................................................................13
TONE/PULSE (base only)..........................................................................................................................................................................14
EDIT USERNAME (handset only)...............................................................................................................................................................14
TAD RING COUNT (base only)...................................................................................................................................................................14
TAD DAY/TIME (base only)........................................................................................................................................................................ 14
TAD PIN SETUP (base only)......................................................................................................................................................................15
DELETE VMWI (base only)........................................................................................................................................................................ 15
LOAD DEFAULT........................................................................................................................................................................................ 15
TELEPHONE OPERATION............................................................................................................................................................................................ 15
CALL STATUS DISPLAY............................................................................................................................................................................16
TO PLACE A CALL ................................................................................................................................................................................... 16
TO PLACE ANOTHER CALL DURING A CALL ...........................................................................................................................................16
TO RECEIVE A CALL ............................................................................................................................................................................... 16
TO RECEIVE A CALL ON ANOTHER LINE DURING A CALL .................................................................................................................... 16
LAST NUMBER REDIAL ........................................................................................................................................................................... 17
PAGING BETWEEN EXTENSIONS .....................................................................................................................................................................17
INTERCOM WITH OTHER EXTENSION .......................................................................................................................................................... 17
RING ON INTERCOM...........................................................................................................................................................................................17
QUICK TRANSFER CALL TO OTHER EXTENSION .......................................................................................................................................... 17
TRANSFER CALL AFTER INTERCOM ............................................................................................................................................................... 17
CONFERENCE WITH TWO LINE ........................................................................................................................................................................18
TWO EXTENSIONS CONFERENCE WITH ONE LINE .......................................................................................................................................18
MIXED MODE DIALING (Temporary Pulse to Tone Dialing)................................................................................................................................ 18
PAUSE FUNCTION...............................................................................................................................................................................................18
FLASH FUNCTION...............................................................................................................................................................................................19
OUT OF RANGE WARNING.................................................................................................................................................................................19
LOW BATTERY WARNING...................................................................................................................................................................................19
TELEPHONE KEYPAD CHARACTERS................................................................................................................................................................19
PHONEBOOK OPERATION..........................................................................................................................................................................................19
SAVING IN THE PHONEBOOK............................................................................................................................................................................19
VIEWING THE PHONEBOOK.............................................................................................................................................................................. 20
EDITING NAME AND NUMBER IN THE PHONEBOOK.......................................................................................................................................20
PLACING CALLS FROM THE PHONEBOOK...................................................................................................................................................... 20
DELETING A STORED NUMBER IN THE PHONEBOOK....................................................................................................................................20
CALLER ID OPERATION..............................................................................................................................................................................................21
INTRODUCTION TO CALLER ID ON CALL WAITING.........................................................................................................................................21
RECEIVING NEW CALL.......................................................................................................................................................................................22
VIEWING THE CALLER ID LIST...........................................................................................................................................................................22
CALLER ID DISPLAY............................................................................................................................................................................................ 22
CALL WAITING.....................................................................................................................................................................................................23
MESSAGE WAITING............................................................................................................................................................................................ 24
PLACING A CALL FROM THE CALLER LIST.......................................................................................................................................................24
SAVING NUMBER FROM CALLER LIST TO PHONEBOOK............................................................................................................................... 24
SELECTIVE DELETING IN THE CALLER LIST....................................................................................................................................................25
DELETING ALL RECORDS IN THE CALLER LIST...............................................................................................................................................25
ANSWERER OPERATION............................................................................................................................................................................................25
SETTING THE DAY/TIME STAMP........................................................................................................................................................................25
RECORDING YOUR OUTGOING MESSAGE...................................................................................................................................................... 25
CHECKING YOUR OUTGOING MESSAGE.........................................................................................................................................................26
RESTORE TO DEFAULT OGM............................................................................................................................................................................ 26
TURNING THE ANSWERER ON/OFF..................................................................................................................................................................26
SETTING THE RING COUNT...............................................................................................................................................................................26
SETTING REMOTE PIN CODE............................................................................................................................................................................27
RECORDING A MEMO.........................................................................................................................................................................................27
PLAYING OF MESSAGE/MEMO..........................................................................................................................................................................27
HANDSET REMOTE MODE.................................................................................................................................................................................27
LINE REMOTE MODE..........................................................................................................................................................................................28
INCOMING CALL SCREENING............................................................................................................................................................................28
WHEN THE MEMORY IS FULL............................................................................................................................................................................29
IMPROVING CORDLESS RECEPTION........................................................................................................................................................................29
MAINTENANCE.............................................................................................................................................................................................................29
TROUBLESHOOTING...................................................................................................................................................................................................29
TECHNICAL INFORMATION.........................................................................................................................................................................................31
DESCRIPTION
7
LOCATION OF CONTROLS AND FUNCTION
(Figure 1)
HANDSET CONTROLS
1. LCD Display: Shows call and line information, phone status, prompts and Phonebook
items.
2. L1 Button/L1-In-Use LED Indicator: Press this button to answer a line1 incoming
call, place a line1 call or end a line1 call; Under this button, there is a dual color LED indicator, the Red LED blinks when you have new line1 CID message(s) or during line1 ringing/paging/on hold, and turn on steadily for line1 Talk mode; the Green LED blinks to indicate message waiting in line1 voice mailbox.
3. L2 Button/L2-In-Use LED Indicator: Press this button to answer a line2 incoming
call, place a line2 call or end a line2 call; Under this button, there is a dual color LED indicator, the Red LED blinks when you have new line2 CID message(s) or during line2 ringing/paging/on hold, and turn on steadily for line2 Talk mode; the Green LED blinks to indicate message waiting in line2 voice mailbox.
4. Int./Format Button: Press this button to page other handset or change caller ID
(CID) number format on screen.
5. Up/Down Button: Press this button for menu/ caller ID list/ phonebook navigation, or
change receiver volume.
6. Menu/Hold Button: Press this button to access phone setup options menu or hold
the line.
7. Mute/Del.: Press this button to temporarily disable the microphone during Talk /
Intercom / Conference mode or to delete record/character.
8. Redial/Pause: Press this button to redial the last number you have dialed, or to insert
pause while dialing.
9. Mem./Back: Press this button to go into phonebook mode or to go back to previous
menu during menu mode.
10. Flash/Remote: Press this button during off hook mode to send a timed line break to
phone line to access custom calling features such as Call Waiting or three-way calling provided by your local phone company, or to remote telephone answering device (TAD) during Standby mode, or to perform call screen when TAD is taking message.
11. TAD Remote Buttons: Used during TAD remote mode, to playback message, skip to
next, back to previous, erase message, turn line1 or line2 TAD off on, and play the voice menu.
12. Ring Off Button: Press this button during ringing to temporarily disable the ringer, or
8
set both line1 and line2 ringer to off if pressed during Standby mode.
13. Microphone: Used for speaking with callers.
14. Receiver: Allows you to hear calls.
15. Charge Contacts: Used for charging the handset battery.
16. Headset Jack: A jack located on the top of the handset used for connecting your
headset to enjoy a hands-free communication.
17. Ring LED Indicator: It blinks during line1 or line2 ringing.
1 2 4 3 5 6 7 8
9 10 11 12 13 14 15 16 17 18 19 20 21 22 Bottom View Top View (Figure 2)
BASE UNIT CONTROLS
1. L1/L2 Telephone Line Jack: Accepts 4conductors 2lines line cord to make connection
with 4conductors 2lines modular type telephone outlet for both lines, or ordinary 2conductors 1line modular type telephone outlet for line1 only.
2. L2 Telephone Line Jack: Accepts 2conductors 1lines line cord to make connection
with 2conductors 1lines modular type telephone outlet for line2.
3. 9VDC Adapter Jack: A jack located on the bottom of the base unit used for connecting
the adapter to the base unit.
4. Charge Terminals: Used for charging the handset battery.
5. LCD Display: Shows call information, phone status, prompts and Phonebook items.
6. Charge LED Indicator: Light up steadily when the handset is being charged on the
base.
7. Dual 7segment LED Indicator: Shows the number of new message(s) and/or total
message(s) stored for both lines.
8. New TAD Msg LED Indicator: It blinks to indicate there is new message(s) stored in
the TAD for both lines.
9. Vol.+/- Buttons: Allows you to increase or decrease the speaker volume during TAD
mode, Talk / Intercom / Conference mode.
10. Up/Down Button: Press this button for menu/ caller ID list/ phonebook navigation, or
change speaker volume.
11. Int./Format/Prog. Button: Press this button to page handset or change CID number
9
format on screen, or when you are registering a new handset to the base.
12. Mem./Back: Press this button to go into phonebook mode or to go back to previous
menu during menu mode.
13. Mute/Del.: Press this button to temporarily disable the microphone during Talk /
Intercom / Conference mode or to delete record/character.
14. Ring Off Button: Press this button during ringing to temporarily disable the ringer, or
set line1 and line2 ringer to off if pressed during Standby mode.
15. Redial/Pause: Press this button to redial the last number you have dialed, or to insert
pause while dialing.
16. Menu/Hold Button: Press this button to access phone setup options menu or hold
the line.
17. L1-In-Use LED Indicator: This is a dual color LED indicator, the Red LED blinks
when you have new line1 CID message(s) or during line1 ringing/paging/on hold/ branch phone in use, and turn on steadily for line1 Talk mode; the Green LED blinks
to indicate message waiting in line1 voice mailbox.
18. L2-In-Use LED Indicator: This is a dual color LED indicator, the Red LED blinks
when you have new line2 CID message(s) or during line2 ringing/paging/on hold/ branch phone in use, and turn on steadily for line2 Talk mode; the Green LED blinks to indicate message waiting in line2 voice mailbox.
19. L1 Button: Press this button to answer a line1 incoming call, place a line1 call or end
a line1 call.
20. L2 Button: Press this button to answer a line2 incoming call, place a line2 call or end
a line2 call.
21. Flash Button: Press this button during off hook mode to send a timed line break to
phone line to access custom calling features such as Call Waiting or three-way calling provided by your local phone company.
22. L1 Ans. On/Off LED Indicator: It turn on steadily during line1 TAD answer on mode.
23. L2 Ans. On/Off LED Indicator: It turn on steadily during line2 TAD answer on mode.
24. L1 Ans. On/Off Button: Press this button to switch the line1 TAD to answer on/off
mode.
25. L2 Ans. On/Off Button: Press this button to switch the line2 TAD to answer on/off
mode.
26. TAD Operation Buttons: Press these buttons to operate the answerer to playback
message, skip to next message, repeat current message, back to previous message, erase current message, erase all old message(s), record line1 or line2 welcome message and record memo. message.
MOUNTING POSITION
DESKTOP USE:
If you have a 4 conductors dual line telephone wall jack, use the bundled telephone line to connect the L1/L2 line jack to the dual line wall jack, the 2lines connection is completed.
If you have 2 seperated single line telephone wall jack, use the bundled telephone lines to connect the corresponding L1/L2 line jack and L2 line jack to the 2 seperated wall jacks, then the 2lines connection is completed.
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