Ultratec CapTel 880iB Setup Manual

CapTel® 880iB

For use with Braille Display

Setup Guide

305-020850 11/16

About Your New

®

CapTel

Designed for individuals with both vision and hearing loss, your new
CapTel 880iB is like any other telephone in many ways: it connects to a

880iB

telephone line, you talk and listen to your callers, and you place/answer
calls the same way you use any other telephone.

Your new CapTel 880iB is also different than a traditional telephone
in some important ways.

First, in order to show captions, your CapTel 880iB connects to the
Internet the same way you connect a computer to the Internet. The
Internet connection links to a free Captioning Service, where a
specially-trained operator transcribes everything your caller says into
captions. Then, the captions are sent back over the Internet to your
CapTel 880iB phone, for you to read on a dynamic Braille display reader.

Because the CapTel 880iB relies on the Internet to provide captions,
setting up the phone takes a few extra steps to make sure it is connected
to the Internet properly.

Where To Get Help

We recommend a sighted assistant help with the initial setup. For assistance,
check with the person or agency where you fi rst got your CapTel 880iB telephone.

Online: www.CapTel.com/braille

Toll Free: 888-269-7477
FAX: [phone]
Email: [e-mail]

If someone else installed your home computer or your Internet connection,
you may want to consult with that person as you set up the CapTel 880iB.

Important Information when Calling for Help

The following information may help CapTel Customer Service troubleshoot your
problem. If possible, please have this information handy when you call for help:

My Telephone Number

My CapTel 880iB Electronic Serial Number (ESN)

(located underneath your CapTel phone)

My Internet Service Provider

My Telephone Service Provider

4 • WHERE TO GET HELP Installation Help: 888-269-7477

TABLE OF CONTENTS

Step 1 Requirements ............................................... 3

Step 2 Choosing a Location ...................................... 4

Step 3 Connect the Telephone Line ......................... 5

Step 4 Connect to a Power Outlet ............................ 6

Step 5 Connect to your Internet Service .................. 8

Step 6 Setting the Time and Date .......................... 19

Step 7 Connecting Your Braille Display ................. 20

Step 8 Registering Your CapTel Phone ................... 20

Troubleshooting .................................................... 24

What is in the Box?

Your CapTel 880iB includes the following parts:

• CapTel 880iB Phone

• Telephone Cord

• Power Adapter –
to plug into a

• Ethernet Cable –

• CapTel Setup

to connect to
Internet service

Guide and CapTel
How-to Guide

wall outlet

Important! Use only the power adapter that

came in the box with your CapTel 880iB

Installation Help: 888-269-7477 TABLE OF CONTENTS • 5

• Noise-canceling
ferrite core for
Braille display
reader cable

STEP 1

Requirements

Before you set up your phone, make sure you already have:

Telephone Service

Connects to the CapTel 880iB via a telephone cord using a standard
RJ11 connection. Your telephone service can be any of the following:

• Standard analog service

• DSL (Digital Subscriber Line)
– fi lter recommended

• Digital Cable phone service

NOTE: Your CapTel 880iB does NOT work with digital Private Branch
Exchange (PBX) phone systems found in some business settings, residential
facilities, and hotels, unless an analog port is available.

• VOIP (Voice Over Internet Protocol)
phone service

• Fiber Optic phone service

Access to High-speed Internet Service

Connects to the CapTel 880iB via an Ethernet cable. Your Internet
service must be working properly in order for the CapTel 880iB to display
captions. A high-speed Internet connection via Ethernet cable (provided) is
required. Dial-up Internet service will not work. CapTel 880iB does not work
over a wireless (WiFi) network. In some cases, you may need a router or switch
to connect more than one device to your Internet service. Your Internet
modem and/or router should support DHCP.

6 • REQUIREMENTS Installation Help: 888-269-7477

Standard Electrical Power

The CapTel 880iB plugs into a standard electrical wall outlet. You must
use the power adapter that came with the CapTel 880iB. Using any other
adapter may damage the CapTel and will void the warranty.

Dynamic Braille Display Reader

CapTel 880iB connects to a Braille display reader (sold separately) to provide
Braille captions. Braille displays can connect to the CapTel via Bluetooth® or
via a USB cable.

Compatible Braille display models:

• Freedom Scientific®:
– Focus 14 Blue Bluetooth® or USB

– Focus 40 Blue Bluetooth® or USB
– Focus 80 Blue Bluetooth® or USB

• HIMS:
– Edge 40 Bluetooth® only

– Sense 32 (NOT Sense+) Bluetooth® only

• HumanWare®:
– Brailliant BI 40 Bluetooth® or USB

– BrailleNote Apex 32 (QWERTY mode) Bluetooth® only

• American Printing House® (APH):
– Refreshabraille 18™ Bluetooth® only

NOTE: All trademarks listed here are the property of their respective owners.

Installation Help: 888-269-7477 REQUIREMENTS • 7

STEP 2

Choosing a
Location

If possible, make sure that the outlets for your telephone service and your
electrical power are located close to your Internet service outlet. For settings
where the outlets are not located close to one another, see page 13 for more
installation tips.

Choose a Location Where:

• There is a telephone jack, an electrical outlet, and an Internet
jack (Ethernet) all located nearby.

• The surface it will be set on or mounted to is stable and secure.

• The area is protected from excessive heat or humidity.

8 • CHOOSING A LOCATION Installation Help: 888-269-7477