Ultratec CapTel 2400iBT User Manual
CapTel® 2400iBT
USER MANUAL
305-020553 4/17
Physical Dimensions
Size: 12.56" wide × 9.54" tall ×
3.64" deep (Dimensions with the
stand folded against the phone.)
Weight: 3 lbs. 2.3 oz.
Power
AC Adapter: 5.9-6.0V 2Amps
(barrel is negative)
Adapter is UL listed.
Dial Pad
Large keys: 0.67" × 0.56"
Display
10.1" Backlit, graphical LCD
color display
1024 × 600 pixels
Resistive touch panel
Function Buttons
Volume
Speaker
Redial
Flash
Mute
Customer Service speed dial
Home
Captions
Controls
Conversation: Ampli cation
when Captions on: 0–40dB gain
when Captions o : 0–18dB gain
Tone: low, medium, high
Customizable to match
personal audiogram
Ringer
Ringer Volume: o , low, medium,
high (0–90dB at 1 meter)
Ringer Tone: low, medium, high
Indicator Lights
Mute
Volume Levels (1 through 12)
Captions on/o
Ring Flasher
Handset
Type: HAC (Hearing Aid
Compatible)
Dialing
Phone Book (100 entries)
Favorites (10 entries)
Speed Dial (4 entries)
Redial (Last number dialed)
Captions
Nine (9) Caption font sizes:
Small
1 – 0.20" (5 mm)
2 – 0.23" (6 mm)
3 – 0.25" (6.5 mm)
Medium
4 – 0.30" (7 mm)
5 – 0.33" (9 mm)
6 – 0.48" (10.5 mm)
Large
7 – 0.51" (12 mm)
8 – 0.54" (13.5 mm)
9 – 0.90" (22 mm)
Adjustable colors for captions
font and background
Five (5) font style options
Connections
Telephone line: requires RJ11
connection (can be standard
analog line, VOIP, DSL with
lter, FIOS. Does not support
digital PBX system unless
analog port available).
3.5 mm Headset with
microphone
Bluetooth® connectivity
Ethernet or WiFi wireless
network
AC Power
Approvals
ACTA Product-Labeling
Number:
US:D8KTE00BCAP2400
FCC ID: D8K-CAPTEL2400
FCC approved: Part 15B
REN = 0.0B
Conversation Memory
360,000 characters (minimum
of 10 hours of conversation)
per call
Caller ID History
Info saved for last 100 calls
Answering Machine
100 recordable messages
Default or personalized
greeting
Selectable number of rings
before answer
Max message length: 90 seconds
CapTel 2400iBT Speci cations
CapTel Acceptable Use Policy
The CapTel phone is intended for use by people with hearing loss.
People who do not need captioning support should only use CapTel
with the CAPTIONS feature turned o .
NOTE: Your CapTel phone will periodically connect to the Captioning Service through the
Internet and/or phone line connection to report its status and check for software updates.
Customer Service: 888-269-7477 CONGRATULATIONS 1
Congratulations on
Choosing CapTel!
Welcome to the Captioned Telephone – CapTel! With CapTel, you can
see captions of everything people say over the phone, letting you
enjoy calls with con dence.
Your CapTel phone is designed to be easy to use. It works just like any
other phone. You can dial on the number keypad and listen on the
handset. Or, you can use the easy touch screen display to make and
answer calls. Whatever works best for you.
If you ever have any questions, please refer to this guide to learn:
• How to start using your CapTel 2400iBT
• How your CapTel 2400iBT works
• How to get help when you have questions
We want the CapTel phone to be enjoyable and convenient for you.
As you use your new phone, we welcome your questions and
comments. If we can help, please call.
Thank you for choosing the CapTel captioned telephone.
Sincerely,
CapTel Customer Service
1-888-269-7477
www.CapTel.com
2 TABLE OF CONTENTS Customer Service: 888-269-7477
Overview – How CapTel Works ...........................................4
Section 1: Getting Started ...................................................5
What is in the box ..............................................................................................5
Overview of CapTel 2400iBT phone ........................................................... 6
Setting up your CapTel 2400iBT ................................................................11
Using a headset or neckloop (optional) ..................................................22
Connecting a Bluetooth headset/neckloop (optional) .....................23
Section 2: Making and Answering Calls ..................... 25
Dialing a phone number directly ..............................................................26
Answering an incoming call ........................................................................28
Answering a call on a Bluetooth headset/neckloop ..........................29
Ending a call on a Bluetooth headset/neckloop ..................................30
Turning captions on/o during a call ......................................................31
Adjusting the volume ....................................................................................31
Adjusting the Tone Control ..........................................................................32
Customizing the Tone setting .....................................................................33
Using the Speakerphone ..............................................................................34
Knowing what sounds are on the line .....................................................36
Section 3: Viewing Captions ............................................ 37
Turning captions on/o during a call ......................................................38
Viewing corrections ........................................................................................39
Reviewing captions during a call ...............................................................40
Reviewing captions after hanging up ......................................................41
Saving conversation captions .....................................................................42
Erasing captions ...............................................................................................43
Changing the color of the captions ..........................................................44
Changing the captions font size and style .............................................46
Setting how captions scroll across the Display Screen
..........................47
Adjusting the brightness of the Display Screen ...................................48
Getting help ......................................................................................................49
Section 4: Call History ......................................................... 50
Reviewing previous calls ..............................................................................51
Reviewing captions from a previous call ................................................52
Dialing from Call History ...............................................................................53
Erasing previous calls .....................................................................................54
TABLE OF CONTENTS
Customer Service: 888-269-7477 TABLE OF CONTENTS 3
Section 5: Answering Machine ....................................... 55
About the Answering Machine ..................................................................56
Turning Answering Machine on/o .........................................................56
Playing your Answering Machine messages .........................................57
Erasing Answering Machine messages ...................................................58
Deleting all messages ....................................................................................59
Recording a personal greeting ...................................................................60
Seeing captions of voice mail messages ................................................61
Remote Message Retrieval ...........................................................................62
Captioning messages from an external answering machine
................65
Setting the ring count ...................................................................................66
Playing incoming messages aloud/silent ...............................................67
Section 6: Contacts ............................................................... 68
Adding a new contact ...................................................................................69
Dialing a phone number in your Contact List .......................................70
Editing an existing contact ..........................................................................71
Removing a contact .......................................................................................72
Adding a photo to a contact .......................................................................73
Adding a contact to Speed Dial .................................................................85
Section 7: Favorites .............................................................. 86
About Favorites ................................................................................................87
Adding a contact to Favorites .....................................................................88
Dialing Favorites ..............................................................................................89
Removing a contact from Favorites ..........................................................89
Section 8: Settings ................................................................ 90
Setting Display Brightness ....... 91
Screen timeout ............................. 91
Night mode ...................................91
Connections ..................................91
WiFi settings ..................................92
Bluetooth ........................................ 92
Saving captions after hang up
...92
Captions button ...........................93
Ring asher ....................................93
Saving conversation volume ... 93
Keypad lights ................................94
Language .......................................94
Setting the ringer volume ........ 94
Adjusting the ringer pitch ........94
Tone control ..................................95
Time & date ....................................95
About your CapTel phone ........95
Updating your software ............95
Advanced settings ......................96
Troubleshooting .................................................................... 98
Index ........................................................................................... 99
4 OVERVIEW Customer Service: 888-269-7477
Your new CapTel 2400iBT works like any other phone – just pick up the
handset and dial the person you want to call on the dialing keypad. Every
time you make a call, the phone also connects over the Internet to a free
Captioning Service. An operator (Captioning Assistant) at the Captioning
Service uses speech-recognition technology to create captions of
everything your caller says. The captions appear on your CapTel 2400iBT
display screen for you to read.
You can enjoy conversations over the phone, with the added help of
written captions.
The CapTel 2400iBT phone does not generate captions of the phone call on
its own. The phone works with the Captioning Service (over the Internet
connection) to display captions during your calls.
NOTE
Captioning Service
Captions
show you
everything
the caller
says!
You
Caller
(captions)
(voice)
Telephone
Connection
Internet
Connection
Captions are provided by a free Captioning Service that connects
(over the Internet) to your telephone call.
hid dad this is Julie
how are you feeling?
we are good we’re
still planning to bring
OVERVIEW
How CapTel Works
Customer Service: 888-269-7477 GETTING STARTED 5
This section explains how to start using your new
CapTel 2400iBT phone.
What is in the Box?
Your CapTel 2400iBT includes the following parts:
• CapTel 2400iBT Phone
• Telephone Cord
• Power Adapter –
to plug into a
wall outlet
Important! Use only the power
adapter that came in the box with
your CapTel 2400iBT
• Ethernet Cable –
to connect to
Internet service
(not necessary for
WiFi installations)
• CapTel Setup
Guide and CapTel
User Manual
SECTION
1
Getting Started
TOPICS
What is in the Box
Overview of CapTel 2400iBT
Setting up Your CapTel 2400iBT
Using a Headset or Neckloop (Optional)
Connecting a Bluetooth Headset/Neckloop
(Optional)
6 GETTING STARTED Customer Service: 888-269-7477
Overview of CapTel 2400iBT Phone
Please see the descriptions that correspond with the
matching numbers on the next few pages to help explain
what each feature is.
15
16
18
17
1
3
6
11
12
13
14
7
10
4
8 95
2
Customer Service: 888-269-7477 GETTING STARTED 7
1
Touch Screen Display
Shows captions, Caller ID, Answering Machine messages,
Contacts, and more. You can touch an item on the Display
Screen to select it.
2
Time & Date
3
Ring Flasher
Bright lights blink to alert you to any incoming calls and new
answering machine messages.
4
Settings
Lets you control and adjust the features of your phone.
5
Contacts
Allows you to store and quickly dial people you call often.
Saves up to 100 contacts.
6
Favorites
Saves the phone number of people you call most often for quick
and easy dialing.
7
Bluetooth® Connectivity
You can listen to conversations using a Bluetooth headset or
neckloop (sold separately).
8
Call History
Shows your most recent incoming and outgoing calls, plus lets
you read captions from previous phone calls.
9
Answering Machine
Turns the Answering Machine on/o and lets you check
messages – with captions.
Allows you to store and quickly dial people you call often.
1
5
Monday
8 GETTING STARTED Customer Service: 888-269-7477
10
Volume Button
Lets you adjust the volume to a comfortable level, up to a 40dB gain
from min/max. To increase the volume, press on the VOL button.
Press on the VOL button to decrease the volume. The indicator
lights next to the volume bar indicate the volume setting.
The maximum volume setting on captioned calls is extremely loud.
People who do not need ampli cation should not use the phone at the
highest volume level.
The volume returns to a mid-range setting every time you hang
up the handset. To save your volume setting so that it will be
used during every captioned call, see “Saving Conversation
Volume” on page 93.
11
SPEAKER Button
Lets you talk/listen over the built in speaker, to enjoy hands-free
conversations.
12
Dialing Keypad
Use to dial telephone numbers – just like with any other phone.
13
REDIAL Button
Lets you dial the most recently called number.
14
FLASH Button
Some telephone services like Call Waiting require a “hook ash”.
The hook ash is a very brief interruption of the connection, like
hanging up the phone for one second. There is a brief click or
silence on the line.
VOL
OPER
WARNING
Customer Service: 888-269-7477 GETTING STARTED 9
15
MUTE Button
Silences the sound from your end of the conversation. When the
MUTE button is pressed (blue light around the button is ON), the
person on the other end of your call will not be able to hear you.
You will still be able to hear the caller and get captions of
everything they say. To turn the Mute feature o , press the MUTE
button again (light around the button is OFF).
16
CUSTOMER SERVICE Button
Pressing the CUSTOMER SERVICE button will automatically dial
the CapTel help line. Our helpful Customer Service team is happy
to help you set up and use your CapTel 2400iBT phone – we’re
only a button push away.
Help is available 24 hours a day, 7 days a week (closed on major holidays).
Help materials are also available online at www.CapTel.com
17
HOME Button
Press the HOME button at any time to return to the main menu
screen. The HOME button is your easy way to go back to the
beginning and start again.
If you are ever “lost” in the menu system, press the HOME button to return
to the main screen.
18
CAPTIONS Button
When the CAPTIONS button is on (blue light around button is lit)
you will see word-for-word captions of everything the other party
says. Press the CAPTIONS button at any time during a call to turn
captions on or o .
CAPTIONS
HOME
NOTENOTE
10 GETTING STARTED Customer Service: 888-269-7477
Back view of CapTel 2400iBT
1
Telephone Jack
Plug the telephone cord (provided) in here (RJ11 jack). Telephone cord can
be for most types of telephone service, including: analog, VOIP, ber optic,
digital cable service, or analog with DSL service. CapTel does NOT work
with PBX systems unless an analog port is available.
2
Ethernet Jack
Plug the Ethernet cable (provided) here to connect to your Internet service.
If you connect to the Internet using a WiFi network, you do not need to
plug in the Ethernet cable.
3
LNK/ACT – Status Light
Lets you know if your Ethernet cable is connected to the Internet and
whether activity is on the line. NOTE: the LNK/ACT indicator does not light
up when connected via WiFi.
4
Power Jack
Plug the AC power adapter here. Use only the AC power adapter that came
with your CapTel 2400iBT phone. Any other adapter may damage the phone.
5
Kickstand
Pull out and position the kickstand to nd the most convenient angle for
reading the CapTel display screen.
1
3
4
5
2
Customer Service: 888-269-7477 GETTING STARTED 11
Setting up Your CapTel 2400iBT
For complete instructions, please see the Setup Guide.
Requirements
1. High-speed Internet access. Your CapTel 2400iBT can connect to your
Internet service either with an Ethernet cable or through a wireless (WiFi)
network. Depending on your Internet setup, a router may also be
required to allow you to connect more than one device to your
Internet service.
2. Telephone Service. Can be analog line, DSL with lter, VOIP, ber optic,
or Digital Cable phone service. CapTel does NOT work with digital Private
Branch Exchange (PBX) systems found in some offi ce environments,
residential facilities, and hotels – unless an analog port is available.
3. Standard electrical power (AC adapter plugs into standard wall outlet).
Step 1: Select a Location
Pull out the kickstand in the back, then set up the CapTel 2400iBT in a
place where:
• A high-speed Internet (Ethernet) jack or your wireless router is
located nearby.
• A telephone jack is located nearby (can be analog line, DSL with
lter, VOIP, ber optic, or Digital Cable phone service).
• There is an electrical outlet nearby.
• The surface it will be set on is stable and secure.
• The area is protected from excessive heat or humidity.
The outlets for power, the phone line, and the Ethernet connection should all
be located nearby, as each cord needs to plug into your CapTel 2400iBT. If
your Internet access is located in a di erent room than where you plan to
use the CapTel 2400iBT, a WiFi setup is recommended. Please see the Setup
Guide or contact CapTel Customer Service for help setting everything up.
NOTE
12 GETTING STARTED Customer Service: 888-269-7477
Step 2: Plug in the Power Adapter
1. Plug the power cord into the jack labeled “Power” on the back of the
CapTel 2400iBT phone.
2. Plug the power adapter into a wall outlet or power strip. The display
screen and Volume indicator lights will light up to let you know the
power is connected.
After a moment, the Initial Setup screen will appear. Follow the instructions
on the display screen.
To choose an option, touch the icon on the screen and then touch
(next).
Step 3: Select Language
1. Touch (English) or (Espanol) for the language you want.
2. Touch
(next) to continue.
Power
Outlet
Back of CapTel 2400iBT
Telephone
Ethernet
Power
LNK/ACT
Power Cord
WARNING:
Be sure to use only the
power adapter that
came with your CapTel
2400iBT. Using any other
power adapter may
damage your phone.
TIP
Initial Setup
select language
language
telephone line
network connection
time and date
software
terms and conditions
next
touch ag icon to select language
english espanol
Customer Service: 888-269-7477 GETTING STARTED 13
Step 4: Telephone Line
1. Plug your telephone line into the back of the CapTel phone.
2. Plug the other end of the line into your telephone wall jack.
Telephone service can be analog, VOIP, ber optic, digital cable phone
service, or analog with DSL lter. CapTel does not work with digital PBX
o ce phone systems unless an analog port is available.
Initial Setup
no phone line detected
connect phone line
or
press cancel to ignore
language
telephone line
network connection
time and date
software
terms and conditions
cancel
NOTE
Power
Outlet
Back of CapTel 2400iBTTelephone
Wall Outlet
Telephone
Ethernet
Power
LNK/ACT
Power CordTelephone Line
14 GETTING STARTED Customer Service: 888-269-7477
3. Use dialing pre x?
Some offi ce environments require you to dial a number in order to get an
outside line. For example, you may need to dial a 9 or another number
sequence to get an outside line. CapTel 2400iBT lets you add the dialing
pre x here, and will dial it for you automatically each time you place a call
from your Contact list, or when using the Speed Dial, Call History, or
Answering Machine history. If you dial the phone number directly, you will
need to enter the Dialing Pre x at the time you dial.
If you do not need a dialing pre x, touch
no
(no).
If you want to enter a dialing pre x, touch
yes
no
(yes).
Use the on-screen dial pad to enter the dialing pre x. To include a two
second pause, touch
Pause
(Pause).
When you are satis ed, touch
save
cancel
(save).
If you would like to exit without changing the dialing pre x,
touch
cancel
(cancel).
If you are unsure whether your o ce requires a dialing pre x to get an
outside line, you probably do NOT need to enter one.
Initial Setup
Enter Dialing Prex
Enter a dialing prex, touch save to save the dialing prex
or cancel to exit without changing the dialing prex
language
telephone line
network connection
time and date
software
terms and conditions
1
2 3
4
5 6
7
8 9
*
0 #
Pause
2 sec pause
save
cancel
NOTE
Customer Service: 888-269-7477 GETTING STARTED 15
Step 5: Network Connection
For Wired Connections:
1. Plug the Ethernet cable that came with your phone into the jack on
the back labeled “Ethernet”.
2. Plug the other end of the Ethernet cable into the jack you use to
access your Internet service. Depending on how your Internet service
is set up, you could be plugging into an available Ethernet jack on
any of the following:
• On a digital cable modem
• On a DSL modem
• On a router in your home
• In an Ethernet wall outlet
Use the examples on the following page to match your setting with the
correct installation method.
Initial Setup
setup network
plug in ethernet cable
or press button below for wi
language
telephone line
network connection
time and date
software
terms and conditions
Use WiFi Network
16 GETTING STARTED Customer Service: 888-269-7477
Example 2: If there is not an available Ethernet jack in your DSL or cable
modem, you will need a router or switch that lets you connect more than
one device to the Internet. Contact your Internet Service Provider to learn
what router or switch will work with your modem. The router should
support DHCP. Connect the router to your DSL/cable modem. Then connect
the CapTel 2400iBT to the router or switch using the Ethernet cable.
If your Internet outlet is in a di erent room from where you plan to use
CapTel, see the Setup Guide for instructions.
Power
Outlet
Telephone
Wall Outlet
Router
DSL or Digital
Cable Modem
Power Cord
Telephone Line
Ethernet Cable
Back of CapTel 2400iBT
Telephone
Ethernet
Power
LNK/ACT
Power
Outlet
Telephone
Wall Outlet
DSL or Digital
Cable Modem
Power Cord
Telephone Line
Ethernet Cable
Back of CapTel 2400iBT
Telephone
Ethernet
Power
LNK/ACT
All outlets located together (Wired Setup)
Example 1: All of the connection outlets (telephone, Internet, and power) are
available in the same room that you are planning to use the CapTel 2400iBT.
NOTE
Customer Service: 888-269-7477 GETTING STARTED 17
For Wireless (WiFi) Connections:
If you have a wireless (“WiFi”) network in your home or offi ce, your CapTel
phone can connect to the Internet using the WiFi network. You do not
need to plug in an Ethernet cable.
To set up your CapTel for WiFi use, you will need to know the name of your
wireless network as well as any passwords that are needed to access the
network. The way you access your WiFi network with CapTel will be very
similar to how you access the network from a computer or mobile device.
If someone helped install the wireless network for you, it may be helpful to
consult with that person as you set up your CapTel phone.
1. Touch
Use WiFi Network
(Use WiFi Network) on the display screen. CapTel scans
for wireless networks within range of your phone.
2. The display lists any WiFi networks detected, in order of strongest signal
strength to the weakest signal strength.
CapTel may detect wireless networks in your location that you do not
recognize – such as a wireless network from a neighbor or nearby o ce.
Be sure to select the name that matches your own network.
NOTENOTE
Initial Setup
setup network
plug in ethernet cable
or press button below for wi
language
telephone line
network connection
time and date
software
terms and conditions
Use WiFi Network
18 GETTING STARTED Customer Service: 888-269-7477
3.
Touch the name of the network that you want to use.
Then touch
Connect
(Connect).
If you do not see the network you want to use:
• Try moving your CapTel phone to an area closer to your wireless
router. Then, touch
Refresh
(Refresh). CapTel will re-scan for
available networks.
• Touch
Enter Manually
(Enter Manually). CapTel will ask you to enter
information about your wireless network, then it will try to connect.
4. Enter WiFi Password: On the display, use the onscreen keyboard to
enter the password for your WiFi network.
Remember to use the (shift) key for capital letters when needed. Passwords
are case-sensitive. To enter special characters, touch
Numbers
(Numbers).
Joined Available Networks Signal Saved Security Chan
Network Settings
Back
2WIRE269
My Home Network
SSID for Network 3
Charlie’s Home Network
Corner Cafe Network
WPA
WPA-2
WPA
WPA
WPA
09
11
06
01
11
Connect Enter Manually View Saved Refresh
Enter WiFi Password
SSID Name: 2WIRE269
Password:
save
cancel
Q
W E
R
T Y
U
I
O
P
Numbers
Space
A
S D
F
G H
J
K
L
Z
X
C
V
B
N
M
,
.
@
TIP
Customer Service: 888-269-7477 GETTING STARTED 19
When you are done, review your password carefully. If it does not exactly
match the password for your network, CapTel will not be able to connect.
Use the
key to correct any errors.
When you are satis ed the password is correct, touch
save
(save).
Step 6: Time and Date
Touch the Time Zone on the display screen that you live in. Touch (next)
to continue.
Your CapTel phone will ll in the date and time based on the time zone
you indicated. If you need to adjust the time and date, touch the eld on
the display screen that you want to change. Use
(arrows) on the
display screen to scroll to the correct number. Then touch the next eld
that you want to change.
When the date and time are set, touch
(next) to continue.
Initial Setup
set time and date
language
telephone line
network connection
time and date
software
terms and conditions
next
10 44
am
touch white box to adjust time and date
hours minutes am/pm
May
2
month day year
2016
Initial Setup
select time zone
language
telephone line
network connection
time and date
software
terms and conditions
next
Use DST?
20 GETTING STARTED Customer Service: 888-269-7477
Step 7: Software
Your new phone checks to make sure that you have the most current
software available. If needed, CapTel will automatically download the
most recent software version. Please be patient, the download may take a
few moments. Watch the progress on the CapTel display screen to know
the status.
Do not interrupt the power supply during a software download.
It may damage your CapTel phone.
Once the software download is complete, your CapTel phone will re-boot
as part of the update process. It will automatically run through the setup
steps again, using the settings that you’ve already chosen.
Once the update process is completed, you will be able to continue with setup.
NOTE
Initial Setup
updating software
downloading new software
100%
language
telephone line
network connection
time and date
software
terms and conditions
conf iguring internal memory
15 %
installing new software
** do not remove power **
0 %
Customer Service: 888-269-7477 GETTING STARTED 21
Step 8: Registration Terms and Conditions
The very rst time you set up CapTel, you may be asked to review the
Registration Terms and Conditions on the CapTel display. Follow the
directions on the screen.
If your CapTel 2400iBT is already registered, your phone will not show the
following registration screen.
Per requirements from the Federal Communications Commission (FCC),
the Captions feature on your phone will not be activated until you accept
the Registration Terms & Conditions. If you need assistance, press the blue
CUSTOMER SERVICE button for help. Details about the FCC requirements
can be found at www.CapTel.com.
Congratulations you are ready to go!!
Contacts
Favorites
Call HistoryHeadset Ans Machine
Settings
11:35 am
Monday June 24
o
NOTE NOTE
Welcome to CapTel Registration
There are three easy ways to register your phone.
1. Touch the “Register Now” button below.
2. Register online at www.captel.com/register
3. Contact Customer Service – press the blue button
Per FCC requirements, the Captions feature on your CapTel phone cannot be
activated until the phone is registered.
Register Now Register Later
22 GETTING STARTED Customer Service: 888-269-7477
Using a Headset or Neckloop (Optional)
You can use earphones, a headset, a neckloop or another type of listening
device with the CapTel 2400iBT to maximize the audio quality. CapTel
works with Bluetooth devices, giving you cordless connectivity to
Bluetooth headsets and neckloops. Or, you can simply plug a headset/
assistive device into the audio jack located on the right side of the CapTel
phone. Headsets/devices sold separately.
Connecting Headset/Neckloop with Audio Jack (3.5 mm)
Simply plug the headset/assistive device into the 3.5 mm audio jack
located on the right side of the CapTel 2400iBT (open the protective cover
to reach the jack).
AUDIO
Neckloop
Headset
or
Customer Service: 888-269-7477 GETTING STARTED 23
Connecting a Bluetooth® Headset/Neckloop
(Optional)
The instructions may vary depending on what type of Bluetooth device you
have. It’s important to be familiar with how your Bluetooth device works
before you get started.
Things to know about your Bluetooth device before you start:
• How to turn your Bluetooth device on and o
• How to set your Bluetooth device in “pairing” mode
(make it able to be discovered)
• What “name” is assigned to your Bluetooth device
To connect a Bluetooth device:
1. Make sure your Bluetooth device is turned on and set in “pairing” mode.
2. On the CapTel display screen, touch
(Settings).
3. Touch
(Connections).
4. Touch
(Bluetooth) to go to Bluetooth settings.
5. Touch
on
(on) to turn Bluetooth on.
The display shows a Status list of any devices that are already paired with
your CapTel phone.
NOTE
Status Paired Devices
Bluetooth Settings
Back
Bluetooth Device #1 for Hearing Aid
Acme Headset Model 205
Hatis Wireless Neckloop
Pair Connect Paired Devices Scan
o
on
Bluetooth
touch o to disable
bluetooth connections
24 GETTING STARTED Customer Service: 888-269-7477
6. Touch
Scan
(Scan).
Your CapTel phone will scan for any available Bluetooth devices within
range. A list of available Bluetooth devices will appear in the Status screen
on the CapTel display.
If you do not see the name of your device listed, make sure that your
Bluetooth device is turned on and set to “pairing” mode. Then touch
Scan
(Scan) again.
7. On the CapTel display screen, touch the name of your Bluetooth device
in the list so that the device name is highlighted.
8. Touch
Pair
(Pair). Your Bluetooth device is now connected and can
be used when making/answering calls.
9. Press
HOME
(HOME button) to leave the Bluetooth menu.
While you may have multiple Bluetooth devices paired to your CapTel
2400iBT, only one Bluetooth device can be used at a time. The name of
the “active” Bluetooth device is listed in the top left corner of the CapTel
display screen.
Contacts
Connected
ACME Headset Model 205
Favorites
Call HistoryHeadset Ans Machine
Settings
11:35 am
Monday June 24
Bluetooth icon turns blue when Bluetooth option is ON.
Customer Service: 888-269-7477 MAKING AND ANSWERING CALLS 25
This section explains how to place outgoing
calls and how to answer incoming calls.
SECTION
2
Making and Answering Calls
TOPICS
Dialing a Phone Number Directly
Answering an Incoming Call
Turning Captions On/Off during a Call
Adjusting the Volume
Adjusting the Tone Control
Customizing the Tone Setting
Using the Speakerphone
Knowing What Sounds are on the Line
26 MAKING AND ANSWERING CALLS Customer Service: 888-269-7477
Dialing a Phone Number Directly
Like with any other phone, you can dial the phone number of the person
you want to call.
1. Before you dial, check that the blue light around the
CAPTIONS
(CAPTIONS
button) is on. If not, press the CAPTIONS button to turn captions on.
2. Lift the handset. Or, to make a call using the speakerphone,
press
(SPEAKER button).
If you are using a Bluetooth headset, touch
(Headset) to turn on
your Bluetooth device.
3. Use the CapTel dialing keypad
OPER
to dial the phone number of the
person you wish to call.
4. As you dial, the display screen shows the status as your CapTel phone
connects to the captioning service.
Dial Number
Contacts
Favorites
Dial: 1-333-555-6852
CA is ready to caption your call
(CapTel CA# C1234)
Customer Service: 888-269-7477 MAKING AND ANSWERING CALLS 27
555-8539
Call Time: 00:02:56May 13 1:36 pm
hello this is Tina's ower shop
how may I help you? okay and
where would you like them
delivered? great you said you
wanted roses any particular
color?
Pause Captions Font Size
Tone
5. Listen or watch the display screen to know when someone answers.
Begin your conversation as you normally would. Captions will appear
on the display screen as the other party speaks.
You can adjust the volume during the call to a level you hear best by
pressing the
(
up) or
(
down) arrows on the VOL button.
When you are nished with your call, hang up the handset.
If you are using a Bluetooth headset, you may need to adjust the volume
directly on your Bluetooth device.
You can turn captions on/o at any point in the call. Just press the
CAPTIONS button. When the blue light is on, you will get captions.
Talk back and forth as you normally would, reading the captions as you go.
You don’t have to wait for the captions to nish appearing on screen before
you answer.
You can also place a call to someone listed in your Contacts, Favorites, Call
History, or Speed Dial settings. You need to have entries saved in Contacts
before you can use these features. See Contacts on page 68 for instructions.
TIPNOTE TIP
28 MAKING AND ANSWERING CALLS Customer Service: 888-269-7477
Answering an Incoming Call
1. When the phone rings, the display lights up to let you know there is an
incoming call. (If you have Caller ID service, the caller’s name and phone
number will appear.)
2. Lift up the handset to answer the call. Or, to answer on speakerphone,
press
(SPEAKER button).
3. Check that the blue light around the
CAPTIONS
(CAPTIONS button) is on. If
not, press the CAPTIONS button to turn captions on.
When you are nished with your conversation, hang up the phone as you
normally would.
If you answer on an extension telephone and want to get captions, just pick up the
CapTel handset. As long as the CAPTIONS button is on, your CapTel phone will connect to
the Captioning Service and you will see captions. For details see Line in Use on page 97.
send to ans machine
Incoming Call
13335552652
Corner Pharmacy
C Pharmacy
Call Time: 00:00:16June 22 10:49 am
(CapTel CA# C6430) (F) Hello
this is corner pharmacy calling
your prescription is ready to be
picked up
Pause Captions Font Size
Tone
TIP
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