Ultra electronic ID Card Printer User Manual

Reverse Transfer
ID Card Printer
User Guide
Thankyou for purchasing this product
Please read this manual carefully before use to ensure correct operation.
It is particularly important to read the Safety Precautions for safe operation. After reading, retain this manual carefully for future reference
The product number is important for quality control. Upon purchase, check
the back of the unit to make sure that the product number is correctly displayed.
Notes about this manual
(1) This manual may not be reprinted in any way without permission (2) The contants of this manual, as well as the specifications and design of this product,
may change without notice.
(3) The illustrations used in this manual may differ slightly from the actual product.
Magicard Prima Re-transfer Laminating Printer
Declaration of Conformity
Model Number: IDX380yyyyy(y=A-Z,0-9 or blank)
Product name: Card Printer
We herewith declare that the above mentioned product complies with the following council
directives and harmonized standards.
Council Directives: 89/336/EEC relating to electromagnetic compatibility.
73/23/EEC relating to electrical equipment designed for use within
certain voltage limits.
Harmonized Standards: EN55022:1998+A1 2000 Class B
EN55024:1998
EN61000-3-2:1995+A1:1998+A2:1998+A14:2000
EN61000-3-3:1995
EN60950:2000
Manufacture:
Victor Data Systems Co., Ltd.
1644, Shimotsuruma, Yamato-shi, Kanagawa-ken, 242-8514, Japan
Importer and distributer:
Digital Imaging International GmbH
Buchenteich3, DE-73733 Aichwald Germany
Tel.: (711)540 700, Fax: (711)540 70 555
Year to begin affixing CE Marking: 2002
Yamato-shi, March.21.2002
Place, Date Tateki Hisanaga General Manager-Quality Control
2
Victor Data Systems Co., Ltd.
For USA only
NOTE: This equipment has been tested and found to comply with the limits for a Class A digital device,
pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection
against harmful interference when the equipment is operated in a commercial environment. This
equipment generates, used, and can radiate radio frequency energy and, if not installed and used
in accordance with the instruction manual, may cause harmful interference to radio
communications.
Operation of this equipment in a residential area is likely to cause harmful interference in which
case the user will be required to correct the interference at his own expense.
CAUTION: Changes or modifications not approved by party responsible for compliance could void user’s
authority to operate the equipment.
Machine Noise
Sound power level: less than 70 dB (A) according to DIN45635 part 19 (EN27779).
The measurements are to be made according to DIN 45635 part 2019 or EN27779, respectively.
3
Contents
Before use.................................................... 7
Product features .................................................... 7
Checking accessories............................................ 7
Handling of transfer film, ink ribbons and cards .... 7
Handling ............................................................. 7
Storage .............................................................. 7
Storing and handling cards after printing ........... 8
Purchasing print media and cards ..................... 8
Installation ............................................................. 8
Installation diagram ............................................ 8
Names of parts ............................................ 9
Front................................................................... 9
Rear ................................................................... 9
When the printer door is open ........................... 9
Set-up ......................................................... 10
Connecting with a host computer ........................ 10
Connecting the IC unit (sold separately) ............. 11
Large size IC unit (sold separately) ................. 11
Compact IC unit (sold separately).................... 12
Connecting the power cord.................................. 12
Installing the card stacker .................................... 13
Discharging the card ........................................ 13
Setting the ink ribbon ........................................... 14
Setting the retransfer film .................................... 16
Caution when loading the retransfer film cassette
and/or the ink ribbon cassette ............................. 18
Setting cards........................................................ 18
Inserting cards ................................................. 19
When using magnetic cards............................. 20
When using contact IC cards ........................... 20
Loading cards .................................................. 20
Switching the card thickness............................ 21
Before use.................................................. 22
Names of parts on the operation panel ............... 22
Setting buttons ................................................. 22
Operation display LED ..................................... 22
LCD panel ........................................................ 22
Operation display LED contents and
the LCD panel ...................................................... 23
Initialization period ........................................... 23
Preheating period............................................. 23
LCD operation display content ............................ 23
Operation ................................................... 24
Turning on the power ........................................... 24
Turning off the power ........................................... 25
About the RESET button ..................................... 25
On Initialization when the retransfer film cassette
and/or the ink ribbon cassette is loaded .............. 25
User modes ......................................................... 26
User mode screen flow ........................................ 26
User mode settings.............................................. 27
Display mode settings ......................................... 28
Clearing the free counter ..................................... 29
Cleaning mode .................................................... 29
Ink mode setting .................................................. 30
Retransfer mode setting ...................................... 31
Buzzer mode setting ............................................ 32
Power saving mode settings ................................ 32
Setting the bend remedy mode ........................... 33
Card size setting mode ........................................ 34
Antimagnetic setting mode .................................. 34
Non-contact IC antenna setting mode ................. 34
IC contact setting mode ....................................... 34
Test print .............................................................. 34
Transport mode ................................................... 34
Care and cleaning ..................................... 35
Cleaning the cleaning rollers ............................... 35
Cleaning the thermal head .................................. 36
Cleaning the fan filter........................................... 36
Cleaning the fan filter on the back side ............... 37
Cleaning the card feed rollers.............................. 38
Cleaning the card feed rollers and heat rollers .... 39
Once printer servicing and cleaning have been
completed ............................................................ 39
Troubleshooting ........................................ 40
Layout of rollers inside the printer ....................... 40
Error code listing.................................................. 41
Mending broken ink ribbon and retransfer film .... 43
About printing errors ............................................ 43
Removing card jams ............................................ 44
Hopper jam ...................................................... 44
Turnover section [Jam (turnover)] .................... 45
Retransfer section [Jam (transfer)] ................... 45
Specifications ............................................ 46
Main specifications .............................................. 46
4
Notes for safe operation
(to the next page)
Before you use
Read these notes on safety thoroughly before operating your printer in order to use the unit properly. Once you
start using the unit, this manual should be put aside the unit, or at a convenient place where you can look up the
manual any time as you need.
WARNING CAUTION
If you ignore the warning with this mark, and handle
the unit in a wrong way, death or serious injuries may occur.
WARNING
If the abnormal phenomena as listed below are
seen, immediately stop operating the unit. Continuing operation may cause a fire or electric shock.
Smoke or odd smell comes out from the machine.
Water or metal went into the machine.
The unit fell to the floor, or the cabinet was broken.
The power cable is damaged (exposed lead, broken cable,
etc.) If you see these phenomena, turn off the power, pull out the power plug, and contact your dealer as soon as possible. Do not try to repair it by yourself. It is dangerous.
Do not remove the screws, or disassemble or
alter the machine.
High-voltage components are contained in the unit.
Touching these areas may result in an electric shock.
Ask your dealer if you want your printer inspected or
repaired.
Do not remove the external covers of the machine. You may
get an electric shock.
Do not work on the power cable, or give
excessive force on it. Do not put heavy objects such as furniture on the cable.
The cable may be damaged, causing a fire or electric
shock.
When you find a defect on the power cable, such as
exposed lead, stop using the unit, and consult your dealer.
Do not use the machine with the power plug
inserted incompletely.
The machine generates heat due to incomplete contact,
causing a fire or electric shock.
Do not put many cords on a single plug socket. The power
cords also heats up.
Do not use the machine with dusts piled on the
power plug. Do not put a metallic material adjacent to the power plug.
Dusts and metal are conductive, causing a fire or electric
shock.
Pull out the power plug from the outlet every six months,
and clean the dusts piled on the legs and body of the plug.
If you ignore the caution with this mark, and handle
the unit in a wrong way, injuries or damages to properties may occur.
Do not use a line voltage other than instructed.
Using a line voltage or power supply which is not specified may cause a fire or electric shock.
Do not put foreign materials from the openings of
the machine (e.g., vents, card slots, cassette inlet, etc.)
Metals, flammable things, and other foreign materials may cause a fire or electric shock if entering into the machine.
If these things went into the machine, immediately turn off the power, pull out the power plug, and ask your dealer to repair. Do not try to repair it by yourself. It is dangerous.
Do not put a container with liquid in it, or small
metal ornaments and the like on the machine.
The liquid or metal entering into the machine acts as a conductor, causing a fire or electric shock.
If liquid or metal went into the machine, immediately turn off the power, pull out the power plug, and ask your dealer to repair. Do not try to repair it by yourself. It is dangerous.
Do not place the machine on a rickety table or
slanting places.
The machine may fall out of the table or fall over, which may damage the machine or injure you.
If the machine is damaged by falling or turnover, immediately turn off the power, pull out the power plug, and ask your dealer to repair. Do not try to repair it by yourself. It is dangerous.
Do not wet the machine with water.
Using the machine at a place where water splashes on the machine, or wetting the machine with water (applying, throwing, or spilling water over the machine) may cause a fire or electric shock.
If water entered into the machine, immediately turn off the power, pull out the power plug, and ask your dealer to repair. Do not try to repair it by yourself. It is dangerous.
Do not touch the machine with wet hands.
Touching the machine with wet hands may cause an electric shock.
Do not touch the power plug during electrical
storms.
Lightning may cause an electric shock.
5
Notes for safe operation (continued)
Ground the machine with the attached electric
cord when connecting it to the utility outlet.
Using a cord other than the one supplied for grounding may cause an electric shock when the machine fails.
Do not put your head or yourself into the
packaging bag.
Do not play with the packaging bag. You may suffocate yourself.
Give close attention to small children who may want to play with the packaging bag.
CAUTION
Pull out the power plug before cleaning the
machine.
This is for preventing electric shocks.
Pull out the power plug when you won’t use the
machine for a prolonged period of time to assure safety.
Remove the power plug from the outlet for safety when you wont use the machine for a long time.
Do not move the machine with the power cable
and other electric cables connected.
The cables may be damaged while being moved, which may cause a fire or electric shock.
You may stumble over the cable and get injured.
Do not move the machine with objects placed on
it.
They may fall on you and hurt you.
Do not put heavy objects on the machine.
They may fall on you and hurt you.
Do not block the vents.
Heat generated inside the machine cannot escape, which may cause a fire.
Be sure to work with two persons when you
unpack, move or lift the machine.
If you work alone, you may be injured by the fallen machine or hurt your back by lifting a heavy machine by yourself.
Inspection
Ask you dealer or a qualified person to inspect the machine, typically once every two to three years. Operating the machine with dusts piling on the components for a prolonged period of time may cause a fire or a malfunction of the machine. It will be particularly effective to inspect the machine before wet rainy season. Consult your dealer on the costs of inspection.
Do not use the machine while it has a fault.
Do not use the machine while it has a fault, as this may cause a fire or electric shock.
Immediately turn off the power, pull out the power plug, and ask your dealer to repair. Do not try to repair it by yourself. It is dangerous.
Do not put the machine at a place where it
becomes excessively hot.
The surface and internal components may deteriorate. Also there is a danger of a fire. Special care should be taken for exposure to direct sunlight or a heater adjacent to the machine.
Hold the body of the power plug when pulling it
out.
Do not pull out the plug by holding the cable. The cable may be broken or damaged which may in turn cause a fire or electric shock.
Do not touch the power plug with a wet hand
You may get an electric shock.
Do not lay the power cable near the heating
equipment.
The covering of the cable will melt due to heat from such equipment, which may cause a fire or electric shock.
The heat rollers and adjacent areas become hot
during operation.
Be careful not to touch the heat rollers and adjacent areas when replacing the ink ribbon or retransfer film, or remove jammed cards.
Wait until the heat rollers get cooled down to prevent burns.
Be careful of jamming your hand or fingers in the
card tray, card bracket on the hopper, or printer door.
Replace the ink ribbon or retransfer film, or remove jammed cards with care not to jam your hand or fingers in the mechanism, which may cause an injury.
Do not use a power cable other than the specified
cable for connection.
If you use an unspecified power cable for connection or extension, heat may accumulate in the cable, causing a fire.
Do not put the machine at a place where it will be
wet with steam (e.g., from a humidifier), or at a excessively humid or dusty place.
The oil, water and dusts act as conductors, which may cause a fire or electric shock.
6
(to the next page)Before use
Product features
This card printer allows printing of high-quality, full-
color images equivalent to photographic quality onto standard size (ISO 7810 compliance) plastic cards using sublimation type transfer printing.
Use of sublimation type retransfer printing enables
printing of cards other than those made of PVC and non-contact IC cards, etc. with uneven surfaces that were previously difficult to print directly.
Some card materials may not be suitable for printing. Consult your dealer regarding the materials to be used and specifications required before purchase.
Printing with no margins on all sides is possible.
The host interface utilizes SCSI (asynchronous)
mode. The unit has a built-in SCSI bus terminator.
Checking accessories
Please check for any missing accessories when opening the box.
Power cord: AC120V type: · · · · · · · · · · · 1 unit
(For North America) AC220V-240V cord: · · · · · · · 1 unit (For Europe)
Handling of transfer film,
ink ribbons and cards
Handling
Take note of the following points when handling print media (retransfer film and ink ribbons) and cards.
• Use of bent or damaged cards may result in card feed error.
• Do not touch the print media or the printed surface of cards directly with the hands as this may cause blurring of the print.
• Foreign materials on the printing area may result in misprints. Always load the print media and cards in a clean environment.
• Static build-up in the print media or cards can cause errors. To avoid causing static electricity, do not rub cards together.
• When replacing or replenishing print media or cards that have been stored at low temperatures, let the print media or cards sit for at least one hour at the same temperature as location where the printer is to be used before use. Using print media or cards as they are may cause condensation and result in malfunction or print errors.
Cleaning card : 1 unit
Card stacker : 1 unit
Instruction manual : English · · · · · · · · · 1 unit
Ink ribon cassette : 1 unit
Retransfer film : 1 unit
cassette
Ferrite core : 2 units
(Standard model : 1 unit, built-in IC encoder model : 2 units)
Binder(for securing : 4 units
the ferrite core) (Standard model : 2 units,
built-in IC encoder model : 4 units)
Jog lever (inside the card tray)
: 1 unit
Storage
The storage condition of the print media (retransfer film and ink ribbons) and cards may have a strong influence on the print quality. Select a storage location that fits the following criteria:
Storage environment
Storage temperature : 5°C to 25°C Storage environment relative humidity : 40% to 60%
Storage location
To avoid deterioration of the print media, do not store in the following locations:
• Locations exposed to direct sunlight
• Locations with high humidity
• Locations near organic solvents or diazo copiers.
Storage period
Use within one year.
7
Before use (continued)
Storing and handling cards after printing
Avoid storing the cards in locations exposed to direct sunlight or with high humidity. Furthermore, avoid contact with the following chemicals and stationery, as they can cause discoloration or fading of the cards:
Organic solvents such as alcohol, film cleaner, diazo copies, etc.
Soft vinyl chlorides, document cases, pass holders, erasers, etc.
Hair-dressing products and cosmetics, etc.
Purchasing print media and cards
Contact your dealer regarding the purchase of print media (retransfer film and ink ribbons) and cards. Always use the products specified below.
Print media
Use only the ink ribbons and retransfer film specified for this unit. For the names of these products refer to Main Specifications on p. 46 of this manual.
CAUTION
problems arising as a result of the use of media using materials other than those specified.
We can accept no liability for any
Installation
The performance of the card printer is strongly influenced by the installation location. Do not install in the following kinds of location:
Dusty locations
Use the card printer in clean locations such as general offices where no problems are encountered using computers. Using the printer in dusty locations can cause blurrings of the print and printing head malfunctions. Avoid the following kinds of location:
Locations susceptible to strong vibration or shock
Locations exposed to direct sunlight
Locations where there is a possibility of metal
objects and other foreign material entering the unit
Areas near walls with little ventilation
Unstable locations and angled surfaces
Locations prone to static electricity, such as a
carpeted room
Areas near air conditioners, humidifiers, stoves, etc. that may cause condensation within the printer
The printer is to be installed in an environment with the following temperature and humidity.
Temperature : 15°C to 30°C Humidity : 35% to 70%
Card material
ISO/IEC 7810 type ID1 (dimensions) :
equivalent product
ISO/IEC 7811-2 (Magnetic stripe) :
equivalent product
ISO/IEC 7816 (IC card) : equivalent product
The materials of some cards may not be suitable for printing. Consult your dealer regarding the materials to be used and specifications required before purchase.
CAUTION
environment with temperatures lower than the above range may cause retransfer errors and use of the printer in an environment with temperatures higher than the above range may cause print errors from deformation of the cards and wrinkling of the film.
Use of the printer in an
Installation diagram
Ventilation holes are provided for the cooling fan on the bottom and sides of the unit. Avoid inserting any object into the gap between the bottom of the unit and the top of the stand. Install the unit with its sides kept away from the surrounding wall as illustrated in the diagram, and keep the back of the unit at least 10cm away from the wall. Also, do not place any object on top of the unit.
Do not place objects on top
20cm or
more
20cm or
more
8
Names of parts
Front When the printer door is open
Printer door
Card tray
Slide knob
Control panel
Power switch
Retransfer film cassette
(Accessory)
Ink ribbon cassette
(Accessory)
Rear
External connection terminals
BUS switch
SCSI ID
Power input jack
External connection terminals
SCSI cable connection terminals
9
Set-up
Connecting with a host computer
This section describes the settings for connection with a host computer.
CAUTION
switched to OFF when connecting with a host computer or making settings.
1.
Set the BUS switches.
Make sure that the power switch is
Set the BUS switches on the rear according to the usage environment.
OFF
1234
ON
2.
Set the SCSI ID.
Set the SCSI ID switch on the rear of the unit according to the usage environment (ID 0 – 7). (The factory setting is ID 0.)
A screwdriver or similar tools is required for changing the switch settings.
SCSI ID
4
5
3
6
2
7
1
0
CAUTION
devices with the same ID connected to the host computer, because this may cause a malfunction of the entire system.
Make sure that there are no other
A screwdriver or similar tools is required for changing the switch settings.
bit1: Parity check ON/OFF bit2: Termination ON/OFF bit3: Not in use (OFF) bit4: Not in use (OFF)
Parity check switch (factory setting: OFF) Used to set the parity switch feature. ON: Parity check activated OFF: Parity check inactivated
Termination switch (factory setting: ON) Set the termination switch to ON when using the unit as a end device.
3.
Connect the interface cable.
Connect to the host computer by connecting the interface cable to the SCSI cable connection terminal on the rear of the unit. Connect the interface cable to the SCSI cable connection terminal on the rear of the unit, then secure the ferrite core close to the SCSI cable connection terminal.
Connect to either the SERIAL1 or 2 terminals
Core (Accessory)
Binder (Accessory)
Connect to either the
Connection cable (Commercially available)
Interface cable (Commercially available)
SCSI A or B terminals
Both SCSI A and SCSI B can be used.Connect contact-IC encoder cables, which are
commercially available to the SERIAL1 and 2 terminals. Consult your dealer regarding the details of the cables.
10
CAUTION
Make sure to secure the filter ferrite core close to the SCSI cable connection terminal. Otherwise it does not take effect.
Connecting the IC unit
(sold separately)
(to the next page)
Large and compact size IC units are sold separately, as are specialized optional devices for the unit. Consult your dealer for more details.
WARNING
Make sure that the power switch is turned
OFF and the AC cable is detatched from the plug, before connecting and
Electric
shock
Large size IC unit (sold separately)
1.
A joint plate for an IC unit is provided as an accessory.
disconnecting the IC units. Otherwise electric shocks, fires or malfunction of the product may occur.
Using IC units other than those specified
may cause electric shocks, fires or malfunction of the product.
3.
Connect the printer and IC unit.
Connect the cable which comes with the IC unit to the OPTION 1 terminal.
Connecting to the PRT interface terminal
Connection cable (Accessory)
Use the OPTION 1 side. If you use side 2 it does not function.
4.
Connect the IC unit with the host computer.
Connect interface cables which are commercially available.
2.
Fit the printer and IC unit into the holes as shown.
CX21ICL*
CX21ICL* is manufactured by Victor Data Systems Company of Japan, Limited.
The terminal is rotated 180°
Commercial item
Terminals on the rear of the IC unit SERIAL1:non-contact
SERIAL2:contact
CAUTION
surfaces may cause card feeder malfunctions. Make sure to fit the devices into the holes securely. Furthermore, install the printer on a flat and hard surface.
Unstable locations and angled
11
Set-up (continued)
Compact IC unit (sold separately)
Please ask your dealer for the Compact IC unit connection.
1.
Connect the compact IC unit to the host computer.
Connect interface cables which are commercially available.
Connecting the power cord
1.
Check the plug.
Dark gray For AC220-240V type
For AC 120V type (Europe) (North America)
2.
Plug the power cable into the printer.
Interface cable (Commercial item)
CAUTION
Always use a grounded power outlet. Never share the outlet with other electrical equipment.
Use an AVR (Automatic Voltage Regulator) if there is a possibility of voltage fluctuation. Use an uninterruptible power source rather than an AVR if there is the possibility of uninterruptible power source.
12
(to the next page)
Installing the card stacker
1.
Mount the card stacker on the printer.
Hang the stacker claw on the stacker receptacle.
Card discharge slot
Claw
Card stacker (accessory)
Card stacker receptacle
Discharging the card
When correctly printed, the cards are discharged from the left side. If a card jam or a write error on magnetic stripes occurs on the way, results differ depending on the areas.
Portion A: If a card jam or a write error on magnetic
stripes occurs on the way, press the RESET button, then the ENTER button. The printer is initialized, and the cards are discharged from the right side of the printer.
Portion B: See the description in Jam (Transfer) on
p.45.
Portion C: When correctly printed, the cards are
discharged from the left side of the printer. The cards jamming around this area are also discharged from the left side.
The card stacker is capable of containing approximately 100 0.76mm-thick cards or 280 0.25mm­thick cards at the maximum.
CAUTION
claw on the card stacker receptacle, not the card discharge slot. If you mount the card stacker at a wrong place, cards are not discharged, resulting in a card jam.
Be sure to hang the card stacker
Retransfer film cassette
Ink ribbon cassette
Thermal head Magnetic head Card turnover table
Feed roller
NG card discharge slot
Cleaning roller
Bent remedial roller (heat roller)
Retransfer roller (heat roller)
CB A
Card feed roller
13
Set-up (continued)
Setting the ink ribbon
CAUTION
ribbon with your hands.
1.
Activate the slide knob and open the printer door.
When the slide knob is moved, the printer door opens downwards. Hold the door with your hand and open it slowly.
CAUTION
retransfer film on the back of the door for mounting. Do not rest your elbows or put a heavy thing on the back of the door. The printer door may be broken.
2.
Remove the ink ribbon cassette.
When the lever is pressed, a small portion of the cassette pops out.
Cushion
Do not touch the surface of the
Ink ribbon cassette (yellow)
Do not put the ink ribbon or
Press the removal lever.
3.
Insert the ink ribbon into the cassette.
Stretch the ink ribbon along three shafts with the ink face of the ribbon facing outside and insert the bobbins firmly into the bobbin holders.
Feed spool (yellow bobbin)
Shaft
Bobbin holder (yellow)
Ink face (do not touch the surface)
Bobbin holder (black)
Wind spool (black bobbin)
Place the cassette upright on a flat surface during set-up.
CAUTION
cassette, for instance, to clean the printer, be sure to put the cassette upright as shown in the above illustration. When the ink ribbon is put on the table with its face down, dusts attach to the surface, causing a malfunction of the printer.
When you need to take out the
CAUTION
When transporting the unit, remove the ink ribbon and the retransfer film, then place the cushion on the thermal head. Transporting without the cushion may cause the thermal head and roller to malfunction. Do not use cushion materials other than the transfer cushion that comes with the unit, as this may cause damage to the head.
14
4.
Wind the ribbon, taking up the slack.
Turn the knob in the arrow direction to wind a small portion of the ink ribbon. If the ink ribbon does not wind up, go back to step 3, and insert the ink ribbon firmly into the bobbin holders.
CAUTION
wound, the slack may cause the ribbon to be caught in the parts of the printer when you set the cassette, or the card to be printed in uneven colors.
If the ink ribbon is not tightly
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