Ultra electronic ID Card Printer User Manual

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Reverse Transfer

ID Card Printer

User Guide

• Thankyou for purchasing this product

• Please read this manual carefully before use to ensure correct operation.

It is particularly important to read the Safety Precautions for safe operation. After reading, retain this manual carefully for future reference

•

The product number is important for quality control. Upon purchase, check

the back of the unit to make sure that the product number is correctly displayed.

Notes about this manual

(1) This manual may not be reprinted in any way without permission (2) The contants of this manual, as well as the specifications and design of this product,

may change without notice.

(3) The illustrations used in this manual may differ slightly from the actual product.

Magicard Prima Re-transfer Laminating Printer

Declaration of Conformity

Model Number: IDX380yyyyy(y=A-Z,0-9 or blank)

Product name: Card Printer

We herewith declare that the above mentioned product complies with the following council

directives and harmonized standards.

Council Directives: 89/336/EEC relating to electromagnetic compatibility.

73/23/EEC relating to electrical equipment designed for use within

certain voltage limits.

Harmonized Standards: EN55022:1998+A1 2000 Class B

EN55024:1998

EN61000-3-2:1995+A1:1998+A2:1998+A14:2000

EN61000-3-3:1995

EN60950:2000

Manufacture:

Victor Data Systems Co., Ltd.

1644, Shimotsuruma, Yamato-shi, Kanagawa-ken, 242-8514, Japan

Importer and distributer:

Digital Imaging International GmbH

Buchenteich3, DE-73733 Aichwald Germany

Tel.: (711)540 700, Fax: (711)540 70 555

Year to begin affixing CE Marking: 2002

Yamato-shi, March.21.2002

Place, Date Tateki Hisanaga General Manager-Quality Control

Victor Data Systems Co., Ltd.

For USA only

NOTE: This equipment has been tested and found to comply with the limits for a Class A digital device,

pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection

against harmful interference when the equipment is operated in a commercial environment. This

equipment generates, used, and can radiate radio frequency energy and, if not installed and used

in accordance with the instruction manual, may cause harmful interference to radio

communications.

Operation of this equipment in a residential area is likely to cause harmful interference in which

case the user will be required to correct the interference at his own expense.

CAUTION: Changes or modifications not approved by party responsible for compliance could void user’s

authority to operate the equipment.

Machine Noise

Sound power level: less than 70 dB (A) according to DIN45635 part 19 (EN27779).

The measurements are to be made according to DIN 45635 part 2019 or EN27779, respectively.

Contents

Before use.................................................... 7

Product features .................................................... 7

Checking accessories............................................ 7

Handling of transfer film, ink ribbons and cards .... 7

Handling ............................................................. 7

Storage .............................................................. 7

Storing and handling cards after printing ........... 8

Purchasing print media and cards ..................... 8

Installation ............................................................. 8

Installation diagram ............................................ 8

Names of parts ............................................ 9

Front................................................................... 9

Rear ................................................................... 9

When the printer door is open ........................... 9

Set-up ......................................................... 10

Connecting with a host computer ........................ 10

Connecting the IC unit (sold separately) ............. 11

Large size IC unit (sold separately) ................. 11

Compact IC unit (sold separately).................... 12

Connecting the power cord.................................. 12

Installing the card stacker .................................... 13

Discharging the card ........................................ 13

Setting the ink ribbon ........................................... 14

Setting the retransfer film .................................... 16

Caution when loading the retransfer film cassette

and/or the ink ribbon cassette ............................. 18

Setting cards........................................................ 18

Inserting cards ................................................. 19

When using magnetic cards............................. 20

When using contact IC cards ........................... 20

Loading cards .................................................. 20

Switching the card thickness............................ 21

Before use.................................................. 22

Names of parts on the operation panel ............... 22

Setting buttons ................................................. 22

Operation display LED ..................................... 22

LCD panel ........................................................ 22

Operation display LED contents and

the LCD panel ...................................................... 23

Initialization period ........................................... 23

Preheating period............................................. 23

LCD operation display content ............................ 23

Operation ................................................... 24

Turning on the power ........................................... 24

Turning off the power ........................................... 25

About the RESET button ..................................... 25

On Initialization when the retransfer film cassette

and/or the ink ribbon cassette is loaded .............. 25

User modes ......................................................... 26

User mode screen flow ........................................ 26

User mode settings.............................................. 27

Display mode settings ......................................... 28

Clearing the free counter ..................................... 29

Cleaning mode .................................................... 29

Ink mode setting .................................................. 30

Retransfer mode setting ...................................... 31

Buzzer mode setting ............................................ 32

Power saving mode settings ................................ 32

Setting the bend remedy mode ........................... 33

Card size setting mode ........................................ 34

Antimagnetic setting mode .................................. 34

Non-contact IC antenna setting mode ................. 34

IC contact setting mode ....................................... 34

Test print .............................................................. 34

Transport mode ................................................... 34

Care and cleaning ..................................... 35

Cleaning the cleaning rollers ............................... 35

Cleaning the thermal head .................................. 36

Cleaning the fan filter........................................... 36

Cleaning the fan filter on the back side ............... 37

Cleaning the card feed rollers.............................. 38

Cleaning the card feed rollers and heat rollers .... 39

Once printer servicing and cleaning have been

completed ............................................................ 39

Troubleshooting ........................................ 40

Layout of rollers inside the printer ....................... 40

Error code listing.................................................. 41

Mending broken ink ribbon and retransfer film .... 43

About printing errors ............................................ 43

Removing card jams ............................................ 44

Hopper jam ...................................................... 44

Turnover section [Jam (turnover)] .................... 45

Retransfer section [Jam (transfer)] ................... 45

Specifications ............................................ 46

Main specifications .............................................. 46

Notes for safe operation

(to the next page)

Before you use

Read these notes on safety thoroughly before operating your printer in order to use the unit properly. Once you

start using the unit, this manual should be put aside the unit, or at a convenient place where you can look up the

manual any time as you need.

WARNING CAUTION

䢇 If you ignore the warning with this mark, and handle

the unit in a wrong way, death or serious injuries may occur.

WARNING

䡵 If the abnormal phenomena as listed below are

seen, immediately stop operating the unit. Continuing operation may cause a fire or electric shock.

• Smoke or odd smell comes out from the machine.

• Water or metal went into the machine.

• The unit fell to the floor, or the cabinet was broken.

• The power cable is damaged (exposed lead, broken cable,

etc.) If you see these phenomena, turn off the power, pull out the power plug, and contact your dealer as soon as possible. Do not try to repair it by yourself. It is dangerous.

䡵 Do not remove the screws, or disassemble or

alter the machine.

• High-voltage components are contained in the unit.

Touching these areas may result in an electric shock.

• Ask your dealer if you want your printer inspected or

repaired.

• Do not remove the external covers of the machine. You may

get an electric shock.

䡵 Do not work on the power cable, or give

excessive force on it. Do not put heavy objects such as furniture on the cable.

• The cable may be damaged, causing a fire or electric

shock.

• When you find a defect on the power cable, such as

exposed lead, stop using the unit, and consult your dealer.

䡵 Do not use the machine with the power plug

inserted incompletely.

• The machine generates heat due to incomplete contact,

causing a fire or electric shock.

• Do not put many cords on a single plug socket. The power

cords also heats up.

䡵 Do not use the machine with dusts piled on the

power plug. Do not put a metallic material adjacent to the power plug.

• Dusts and metal are conductive, causing a fire or electric

shock.

• Pull out the power plug from the outlet every six months,

and clean the dusts piled on the legs and body of the plug.

䢇 If you ignore the caution with this mark, and handle

the unit in a wrong way, injuries or damages to properties may occur.

䡵 Do not use a line voltage other than instructed.

• Using a line voltage or power supply which is not specified may cause a fire or electric shock.

䡵 Do not put foreign materials from the openings of

the machine (e.g., vents, card slots, cassette inlet, etc.)

• Metals, flammable things, and other foreign materials may cause a fire or electric shock if entering into the machine.

• If these things went into the machine, immediately turn off the power, pull out the power plug, and ask your dealer to repair. Do not try to repair it by yourself. It is dangerous.

䡵 Do not put a container with liquid in it, or small

metal ornaments and the like on the machine.

• The liquid or metal entering into the machine acts as a conductor, causing a fire or electric shock.

• If liquid or metal went into the machine, immediately turn off the power, pull out the power plug, and ask your dealer to repair. Do not try to repair it by yourself. It is dangerous.

䡵 Do not place the machine on a rickety table or

slanting places.

• The machine may fall out of the table or fall over, which may damage the machine or injure you.

• If the machine is damaged by falling or turnover, immediately turn off the power, pull out the power plug, and ask your dealer to repair. Do not try to repair it by yourself. It is dangerous.

䡵 Do not wet the machine with water.

• Using the machine at a place where water splashes on the machine, or wetting the machine with water (applying, throwing, or spilling water over the machine) may cause a fire or electric shock.

• If water entered into the machine, immediately turn off the power, pull out the power plug, and ask your dealer to repair. Do not try to repair it by yourself. It is dangerous.

䡵 Do not touch the machine with wet hands.

• Touching the machine with wet hands may cause an electric shock.

䡵 Do not touch the power plug during electrical

storms.

• Lightning may cause an electric shock.

Notes for safe operation (continued)

䡵Ground the machine with the attached electric

cord when connecting it to the utility outlet.

• Using a cord other than the one supplied for grounding may cause an electric shock when the machine fails.

䡵Do not put your head or yourself into the

packaging bag.

• Do not play with the packaging bag. You may suffocate yourself.

• Give close attention to small children who may want to play with the packaging bag.

CAUTION

䡵Pull out the power plug before cleaning the

machine.

• This is for preventing electric shocks.

䡵Pull out the power plug when you won’t use the

machine for a prolonged period of time to assure safety.

• Remove the power plug from the outlet for safety when you won’t use the machine for a long time.

䡵Do not move the machine with the power cable

and other electric cables connected.

• The cables may be damaged while being moved, which may cause a fire or electric shock.

• You may stumble over the cable and get injured.

䡵Do not move the machine with objects placed on

it.

• They may fall on you and hurt you.

䡵Do not put heavy objects on the machine.

• They may fall on you and hurt you.

䡵Do not block the vents.

• Heat generated inside the machine cannot escape, which may cause a fire.

䡵Be sure to work with two persons when you

unpack, move or lift the machine.

• If you work alone, you may be injured by the fallen machine or hurt your back by lifting a heavy machine by yourself.

䡵Inspection

• Ask you dealer or a qualified person to inspect the machine, typically once every two to three years. Operating the machine with dusts piling on the components for a prolonged period of time may cause a fire or a malfunction of the machine. It will be particularly effective to inspect the machine before wet rainy season. Consult your dealer on the costs of inspection.

䡵Do not use the machine while it has a fault.

• Do not use the machine while it has a fault, as this may cause a fire or electric shock.

• Immediately turn off the power, pull out the power plug, and ask your dealer to repair. Do not try to repair it by yourself. It is dangerous.

䡵Do not put the machine at a place where it

becomes excessively hot.

• The surface and internal components may deteriorate. Also there is a danger of a fire. Special care should be taken for exposure to direct sunlight or a heater adjacent to the machine.

䡵Hold the body of the power plug when pulling it

out.

• Do not pull out the plug by holding the cable. The cable may be broken or damaged which may in turn cause a fire or electric shock.

䡵Do not touch the power plug with a wet hand

• You may get an electric shock.

䡵Do not lay the power cable near the heating

equipment.

• The covering of the cable will melt due to heat from such equipment, which may cause a fire or electric shock.

䡵The heat rollers and adjacent areas become hot

during operation.

• Be careful not to touch the heat rollers and adjacent areas when replacing the ink ribbon or retransfer film, or remove jammed cards.

• Wait until the heat rollers get cooled down to prevent burns.

䡵Be careful of jamming your hand or fingers in the

card tray, card bracket on the hopper, or printer door.

• Replace the ink ribbon or retransfer film, or remove jammed cards with care not to jam your hand or fingers in the mechanism, which may cause an injury.

䡵Do not use a power cable other than the specified

cable for connection.

• If you use an unspecified power cable for connection or extension, heat may accumulate in the cable, causing a fire.

䡵Do not put the machine at a place where it will be

wet with steam (e.g., from a humidifier), or at a excessively humid or dusty place.

• The oil, water and dusts act as conductors, which may cause a fire or electric shock.

(to the next page)Before use

Product features

䢇 This card printer allows printing of high-quality, full-

color images equivalent to photographic quality onto standard size (ISO 7810 compliance) plastic cards using sublimation type transfer printing.

䢇 Use of sublimation type retransfer printing enables

printing of cards other than those made of PVC and non-contact IC cards, etc. with uneven surfaces that were previously difficult to print directly.

Some card materials may not be suitable for printing. Consult your dealer regarding the materials to be used and specifications required before purchase.

䢇 Printing with no margins on all sides is possible.

䢇 The host interface utilizes SCSI (asynchronous)

mode. The unit has a built-in SCSI bus terminator.

Checking accessories

Please check for any missing accessories when opening the box.

䢇 Power cord: AC120V type: · · · · · · · · · · · 1 unit

(For North America) AC220V-240V cord: · · · · · · · 1 unit (For Europe)

Handling of transfer film,

ink ribbons and cards

Handling

Take note of the following points when handling print media (retransfer film and ink ribbons) and cards.

• Use of bent or damaged cards may result in card feed error.

• Do not touch the print media or the printed surface of cards directly with the hands as this may cause blurring of the print.

• Foreign materials on the printing area may result in misprints. Always load the print media and cards in a clean environment.

• Static build-up in the print media or cards can cause errors. To avoid causing static electricity, do not rub cards together.

• When replacing or replenishing print media or cards that have been stored at low temperatures, let the print media or cards sit for at least one hour at the same temperature as location where the printer is to be used before use. Using print media or cards as they are may cause condensation and result in malfunction or print errors.

䢇 Cleaning card : 1 unit

䢇 Card stacker : 1 unit

䢇 Instruction manual : English · · · · · · · · · 1 unit

䢇 Ink ribon cassette : 1 unit

䢇 Retransfer film : 1 unit

cassette

䢇 Ferrite core : 2 units

(Standard model : 1 unit, built-in IC encoder model : 2 units)

䢇 Binder(for securing : 4 units

the ferrite core) (Standard model : 2 units,

built-in IC encoder model : 4 units)

䢇 Jog lever (inside the card tray)

: 1 unit

Storage

The storage condition of the print media (retransfer film and ink ribbons) and cards may have a strong influence on the print quality. Select a storage location that fits the following criteria:

Storage environment

Storage temperature : 5°C to 25°C Storage environment relative humidity : 40% to 60%

Storage location

To avoid deterioration of the print media, do not store in the following locations:

• Locations exposed to direct sunlight

• Locations with high humidity

• Locations near organic solvents or diazo copiers.

Storage period

Use within one year.

Before use (continued)

Storing and handling cards after printing

Avoid storing the cards in locations exposed to direct sunlight or with high humidity. Furthermore, avoid contact with the following chemicals and stationery, as they can cause discoloration or fading of the cards:

• Organic solvents such as alcohol, film cleaner, diazo copies, etc.

• Soft vinyl chlorides, document cases, pass holders, erasers, etc.

• Hair-dressing products and cosmetics, etc.

Purchasing print media and cards

Contact your dealer regarding the purchase of print media (retransfer film and ink ribbons) and cards. Always use the products specified below.

Print media

Use only the ink ribbons and retransfer film specified for this unit. For the names of these products refer to “Main Specifications” on p. 46 of this manual.

CAUTION

problems arising as a result of the use of media using materials other than those specified.

We can accept no liability for any

Installation

The performance of the card printer is strongly influenced by the installation location. Do not install in the following kinds of location:

• Dusty locations

Use the card printer in clean locations such as general offices where no problems are encountered using computers. Using the printer in dusty locations can cause blurrings of the print and printing head malfunctions. Avoid the following kinds of location:

• Locations susceptible to strong vibration or shock

• Locations exposed to direct sunlight

• Locations where there is a possibility of metal

objects and other foreign material entering the unit

• Areas near walls with little ventilation

• Unstable locations and angled surfaces

• Locations prone to static electricity, such as a

carpeted room

• Areas near air conditioners, humidifiers, stoves, etc. that may cause condensation within the printer

The printer is to be installed in an environment with the following temperature and humidity.

Temperature : 15°C to 30°C Humidity : 35% to 70%

Card material

ISO/IEC 7810 type ID1 (dimensions) :

equivalent product

ISO/IEC 7811-2 (Magnetic stripe) :

equivalent product

ISO/IEC 7816 (IC card) : equivalent product

The materials of some cards may not be suitable for printing. Consult your dealer regarding the materials to be used and specifications required before purchase.

CAUTION

environment with temperatures lower than the above range may cause retransfer errors and use of the printer in an environment with temperatures higher than the above range may cause print errors from deformation of the cards and wrinkling of the film.

Use of the printer in an

Installation diagram

Ventilation holes are provided for the cooling fan on the bottom and sides of the unit. Avoid inserting any object into the gap between the bottom of the unit and the top of the stand. Install the unit with its sides kept away from the surrounding wall as illustrated in the diagram, and keep the back of the unit at least 10cm away from the wall. Also, do not place any object on top of the unit.

Do not place objects on top

20cm or

Names of parts

Front When the printer door is open

Printer door

Card tray

Slide knob

Control panel

Power switch

Retransfer film cassette

(Accessory)

Ink ribbon cassette

(Accessory)

Rear

External connection terminals

BUS switch

SCSI ID

Power input jack

External connection terminals

SCSI cable connection terminals

Set-up

Connecting with a host computer

This section describes the settings for connection with a host computer.

CAUTION

switched to OFF when connecting with a host computer or making settings.

Set the BUS switches.

Make sure that the power switch is

Set the BUS switches on the rear according to the usage environment.

OFF

1234

Set the SCSI ID.

Set the SCSI ID switch on the rear of the unit according to the usage environment (ID 0 – 7). (The factory setting is ID 0.)

A screwdriver or similar tools is required for changing the switch settings.

SCSI ID

CAUTION

devices with the same ID connected to the host computer, because this may cause a malfunction of the entire system.

Make sure that there are no other

A screwdriver or similar tools is required for changing the switch settings.

bit1: Parity check ON/OFF bit2: Termination ON/OFF bit3: Not in use (OFF) bit4: Not in use (OFF)

Parity check switch (factory setting: OFF) Used to set the parity switch feature. ON: Parity check activated OFF: Parity check inactivated

Termination switch (factory setting: ON) Set the termination switch to ON when using the unit as a end device.

Connect the interface cable.

Connect to the host computer by connecting the interface cable to the SCSI cable connection terminal on the rear of the unit. Connect the interface cable to the SCSI cable connection terminal on the rear of the unit, then secure the ferrite core close to the SCSI cable connection terminal.

Connect to either the SERIAL1 or 2 terminals

Core (Accessory)

Binder (Accessory)

Connect to either the

Connection cable (Commercially available)

Interface cable (Commercially available)

SCSI A or B terminals

䢇Both SCSI A and SCSI B can be used. 䢇Connect contact-IC encoder cables, which are

commercially available to the SERIAL1 and 2 terminals. Consult your dealer regarding the details of the cables.

CAUTION

Make sure to secure the filter ferrite core close to the SCSI cable connection terminal. Otherwise it does not take effect.

Connecting the IC unit

(sold separately)

(to the next page)

Large and compact size IC units are sold separately, as are specialized optional devices for the unit. Consult your dealer for more details.

WARNING

䢇Make sure that the power switch is turned

OFF and the AC cable is detatched from the plug, before connecting and

Electric

shock

Large size IC unit (sold separately)

A joint plate for an IC unit is provided as an accessory.

disconnecting the IC units. Otherwise electric shocks, fires or malfunction of the product may occur.

䢇Using IC units other than those specified

may cause electric shocks, fires or malfunction of the product.

Connect the printer and IC unit.

Connect the cable which comes with the IC unit to the OPTION 1 terminal.

Connecting to the PRT interface terminal

Connection cable (Accessory)

Use the OPTION 1 side. If you use side 2 it does not function.

Connect the IC unit with the host computer.

Connect interface cables which are commercially available.

Fit the printer and IC unit into the holes as shown.

CX21ICL*

CX21ICL* is manufactured by Victor Data Systems Company of Japan, Limited.

The terminal is rotated 180°

Commercial item

Terminals on the rear of the IC unit SERIAL1:non-contact

SERIAL2:contact

CAUTION

surfaces may cause card feeder malfunctions. Make sure to fit the devices into the holes securely. Furthermore, install the printer on a flat and hard surface.

Unstable locations and angled

Set-up (continued)

Compact IC unit (sold separately)

Please ask your dealer for the Compact IC unit connection.

Connect the compact IC unit to the host computer.

Connect interface cables which are commercially available.

Connecting the power cord

Check the plug.

䢇Dark gray 䢇For AC220-240V type

For AC 120V type (Europe) (North America)

Plug the power cable into the printer.

Interface cable (Commercial item)

CAUTION

Always use a grounded power outlet. Never share the outlet with other electrical equipment.

Use an AVR (Automatic Voltage Regulator) if there is a possibility of voltage fluctuation. Use an uninterruptible power source rather than an AVR if there is the possibility of uninterruptible power source.

(to the next page)

Installing the card stacker

Mount the card stacker on the printer.

Hang the stacker claw on the stacker receptacle.

Card discharge slot

Claw

Card stacker (accessory)

Card stacker receptacle

Discharging the card

When correctly printed, the cards are discharged from the left side. If a card jam or a write error on magnetic stripes occurs on the way, results differ depending on the areas.

Portion A: If a card jam or a write error on magnetic

stripes occurs on the way, press the RESET button, then the ENTER button. The printer is initialized, and the cards are discharged from the right side of the printer.

Portion B: See the description in Jam (Transfer) on

p.45.

Portion C: When correctly printed, the cards are

discharged from the left side of the printer. The cards jamming around this area are also discharged from the left side.

The card stacker is capable of containing approximately 100 0.76mm-thick cards or 280 0.25mmthick cards at the maximum.

CAUTION

claw on the card stacker receptacle, not the card discharge slot. If you mount the card stacker at a wrong place, cards are not discharged, resulting in a card jam.

Be sure to hang the card stacker

Retransfer film cassette

Ink ribbon cassette

Thermal head Magnetic head Card turnover table

Feed roller

NG card discharge slot

Cleaning roller

Bent remedial roller (heat roller)

Retransfer roller (heat roller)

CB A

Card feed roller

Set-up (continued)

Setting the ink ribbon

CAUTION

ribbon with your hands.

Activate the slide knob and open the printer door.

When the slide knob is moved, the printer door opens downwards. Hold the door with your hand and open it slowly.

CAUTION

retransfer film on the back of the door for mounting. Do not rest your elbows or put a heavy thing on the back of the door. The printer door may be broken.

Remove the ink ribbon cassette.

When the lever is pressed, a small portion of the cassette pops out.

Cushion

Do not touch the surface of the

Ink ribbon cassette (yellow)

Do not put the ink ribbon or

Press the removal lever.

Insert the ink ribbon into the cassette.

Stretch the ink ribbon along three shafts with the ink face of the ribbon facing outside and insert the bobbins firmly into the bobbin holders.

Feed spool (yellow bobbin)

Shaft

Bobbin holder (yellow)

Ink face (do not touch the surface)

Bobbin holder (black)

Wind spool (black bobbin)

Place the cassette upright on a flat surface during set-up.

CAUTION

cassette, for instance, to clean the printer, be sure to put the cassette upright as shown in the above illustration. When the ink ribbon is put on the table with its face down, dusts attach to the surface, causing a malfunction of the printer.

When you need to take out the

CAUTION

When transporting the unit, remove the ink ribbon and the retransfer film, then place the cushion on the thermal head. Transporting without the cushion may cause the thermal head and roller to malfunction. Do not use cushion materials other than the transfer cushion that comes with the unit, as this may cause damage to the head.

Wind the ribbon, taking up the slack.

Turn the knob in the arrow direction to wind a small portion of the ink ribbon. If the ink ribbon does not wind up, go back to step 3, and insert the ink ribbon firmly into the bobbin holders.

CAUTION

wound, the slack may cause the ribbon to be caught in the parts of the printer when you set the cassette, or the card to be printed in uneven colors.

If the ink ribbon is not tightly

Ink Search

Memo

Insert the cassette along the guide rail.

(to the next page)

Insert the cassette until it clicks securely into position. The lever returns to its original position.

Guide rail

CAUTION

• The cassette containing the ink ribbon is heavy. Hold the cassette with both hands when you set or take out the cassette.

• If the cassette unit is not set properly into position before printing, horizontal lines may be printed with the image.

When the ink ribbon is wound up to the end,

Ink Run Out

appears on the LCD panel. After replacement press the RESET button, then press the ENTER button. If the ink ribbon is not set properly,

Ink Broken

appears on the LCD panel. When these messages are output, check: 䢇The ink ribbon is firmly inserted into the bobbin

holders.

䢇The ink face of the ribbon is directed correctly. 䢇The feeding and winding bobbins are mounted

correctly.

Close the printer door.

If you want to mount the retransfer film, keep the door open and go to the next page.

To mount the ink ribbon which is partially used, set the unused portion of the ribbon (yellow bobbin) on the bobbin holder indicated with an arrow on the seal of the cassette. Printing with the ink ribbon set improperly may cause the image to be faint.

Set-up (continued)

Setting the retransfer film

CAUTION

surface with your hands.

Activate the slide knob and open the printer door.

When the slide knob is moved, the door opens downwards. Hold the door with your hand and open it slowly.

Do not touch the retransfer film

Insert the retransfer film into the cassette.

Stretch the retransfer film along three shafts with the retransfer face of the film facing outside and insert the bobbins into the bobbin holders firmly.

At this time, perform setting so that the film is inside the guide. Make sure to wind the film on to the wind spool for more than two frames.

Shaft

Guide

Feed spool (green bobbin)

Wind spool (black bobbin)

Wind the film by about two frames on the winding bobbin.

Retransfer film cassette (green)

CAUTION

retransfer film on the back of the door for mounting. Do not rest your elbows or put any heavy object on the back of the door as it may break.

Remove the retransfer film cassette.

Do not put the ink ribbon or

When you press the lever, a small portion of the cassette pops out.

Press the cassette removal lever.

One frame

Retransfer face (do not touch the surface)

Bobbin holder (green)

Bobbin holder (black)

Place the cassette upright on a flat surface during set-up.

CAUTION

When you need to take out the cassette, for instance, to clean the printer, be sure to put it upright as shown in the above illustration. When the film is put on the table with its retransfer face down, dusts attach to the surface, causing a failure of the printer.

Media Search

Memo

Wind the retransfer film to take up the slack.

(to the next page)

Setting the number of frames to be used.

Turn the knob in the arrow direction to wind a small portion of the retransfer film. If the film does not wind up, go back to step 3, and insert the bobbins firmly into the bobbin holders.

CAUTION

slack may cause the film to be caught in the parts of the printer when you set the cassette, or damaged due to wrinkles on the film. At this time, do not hold the film to remove slack. Winding deviation causes operation errors or defective prints.

If the film is not tightly wound, the

The number of frames of the retransfer film being used is set. For details, refer to the “Media Type” setting on page

31. This work must be done when the used film (number of frames) is changed.

CAUTION

changed, the entire picture after printing may be shifted.

Close the printer door.

When the retransfer film is wound up to the end,

appears on the LCD panel. After replacement press the RESET button, then press the ENTER button. If the retransfer film is not set properly,

When the number of frames is not

Media Run Out

Open the printer door and insert the cassette.

Insert the cassette until it clicks securely into position. The lever returns to its original position.

CAUTION

retransfer film is heavy. Hold the cassette with both hands when you set or take out the cassette.

The cassette containing the

Media Broken

appears on the LCD panel. When these messages are output, check: 䢇The retransfer film is firmly inserted into the

bobbin holders.

䢇The retransfer face of the film is directed

correctly.

䢇The feeding and winding bobbins are mounted

correctly.

To mount the retransfer film which is partially used, set the unused portion of the film on the bobbin holder indicated with an arrow on the seal of the cassette. Printing with the transfer film set improperly may cause the image to be faint.

Set-up (continued)

Caution when loading the retransfer film

cassette and/or the ink ribbon cassette

This describes the caution when the retransfer film casstte and/or the ink ribbon. Casstte is removed because of card jam or other trouble.

Please pay enough attention so that the retransfer film and/or ink ribbon is maintained at the right position. Particulary, the ink ribbon is extremely thin, therefore it apt to slip down when the cassette is removed as shown in the illustration.

Improper Winding

Setting cards

Please use cards specified by your dealer. This unit can take both 0.76 mm-thick and 0.25 mm-thick cards. The factory setting is for 0.76 mm-thickness. See p.21 to set the thickness switching plate to 0.25 when using 0.25 mm cards.

CAUTION

surface can result in print errors. Wear lint-free gloves when handling.

Open the card tray.

Hold the lower part of the card tray and pull the tray toward you slowly until it no longer moves.

Fingerprints, soiling, etc. on card

Adjust the position with hands so that the media position of take-up side and supply side becomes parallel

When loaded in this condition, it may cause improper printing such as INK RUNOUT error, improper color printing etc. To avoid this, please handle the ink ribbon and/or the retransfer film very carefully with hands so that the media position of take-up side become parallel. Please do not touch the print side of the ink ribbon and/ or the retransfer film with your hands. Otherwise, it may cause improper printing. When adjusting the print position of the retransfer film and/or ink ribbon, please follow the instruction label attached on the cassettes.

(to the next page)

Memo

Inserting cards

The unit can take about 300 0.76mm-thick cards.

CAUTION

When removing new cards from the box, it is possible that cards may be stuck due to static electricity. In this case, peel the cards off one at a time before setting into position. Hold the edges of the card when carrying out these operations.

Pull the card bracket back.

The card bracket locks when it reaches the hole.

Close the card tray.

Push the card tray back into the printer until it no longer moves.

To print pre-printed cards on this printer, set the cards as indicated on the Software Operation Manual of the host computer.

Insert the cards and move the bracket back into position.

Limit the number of cards as the card bracket moves back slightly from the lock position.

CAUTION

cause feed jams. Check that the cards are neatly arranged.

Setting the cards improperly can

Align the cards neatly with the side

Be sure that the tops of the cards are aligned properly

CAUTION

printed in a dark color such as black, errors in positioning may occur during encoding. Consult your dealer on this issue before printing preprinted cards.

When a magnetic or IC card is pre-

CAUTION

back into position, do this slowly to avoid jamming your fingers. Leaving the card bracket out of position may cause card jams.

When moving the card bracket

Set-up (continued)

When using magnetic cards

When using cards with magnetic strips, set the cards in the following manner.

For JIS II cards:

Place the card with its magnetic stripes upward and facing the card bracket.

For ISO cards:

Loading cards

Load cards when the printer’s LCD shows the message “Ready” or “No Card,” etc. and not when printer

operations have stopped due to an error. Cards can also be loaded when the power supply is not switched on. If there is a drop in the volume of remaining cards (under 20 cards with a thickness of 0.76mm), the electronic beep sounds before every feeding.

Ready

No Card

During printing, if there is a drop in the volume of remaining cards (under 20 cards with a thickness of 76mm) an electronic beep sounds. When “Loading” is displayed on the LCD, do not open the card tray under any circumstances. The unit is currently feeding cards. If a message other than the one above is displayed, cards can be loaded even while the unit is printing. However, you are recommended to load cards when the unit is not printing.

Place the card with its magnetic stripes downward and facing the card bracket.

CAUTION

strips is not guaranteed.

Printing on cards with magnetic

When using contact IC cards

When using contact IC cards, set in the following manner.

To prevent defective printing caused by suspended printing or vibration as a result of opening and closing the card tray, load cards with care.

Place the IC card with its IC terminal inward and facing the card bracket.

Memo

Switching the card thickness

Depending on the material, some 0.25mm thick cards may not be suitable for printing. Consult your dealer regarding the materials and specifications of the card before purchasing.

WARNING

䢇

Before switching the thickness, turn off the printer and the devices connecting to the printer, and take off their power plugs from

Electric shock

the outlet to prevent an electric shock.

CAUTION

䢇 When switching the card thickness, be

careful not to remove the screws except those instructed. Removing uninstructed

Injury

Remove the blue securing screw.

than blue ones. Removing other screws may cause a malfunction of the printer.

Plate securing screw

screws may cause injuries or a malfunction of the printer.

CAUTION

Do not remove the screws other

Remove the card thickness switching plate and invert the direction.

0.25

0.76

Move the plate back into position securely and tighten the screw.

Checking card feed

Set a few cards on the card tray. Turn the roller drive gear in the arrow direction, and check that only one card is fed at a time.

Roller drive gear

0.76

Remove the card thickness switching plate.

0.25

Pull the plate up while pressing the left and right knobs toward the center.

Thickness switching plate

0.76

0.25

The card having a thickness value written on this side is discharged.

0.25

0.76

If the card thickness is not switching properly, or cards cannot be fed because of the dirt on the feed roller,

JAM (Hopper)

appears on the LCD panel. Check the proper setting of the card thickness plate, and clean the feed roller (see p.40).

Before use

Names of parts on the operation

panel

READY

ERROR

Buzzar

Operation display LED

Setting buttons

RESET

EXIT

Initializes the printer is reset by the software when an error occurs or an error is cancelled.

LCD panel

ENTER

Control buttons

Operation display LED

READY LED (green)

ON : unit ready, printer in operation Flashing : receiving image data OFF : unit stopped due to error, or unit being

set, initialized or preheated.

READY LED (red)

ON : operation error OFF : normal status

If an error occurs while the buzzer is set to ON, an alarm will sound. If this happens, the LCD background color will change to red.

LCD panel

During normal operation

Upper line : operation status display

(For details concerning the operation display, see p. 23 of this manual.)

Lower line : counter display

(Toggles between free counter/head counter and total counter.)

ENTER

EXIT

The user mode setting is displayed when the unit is in the Ready or Preheating status. The button is also used when canceling the operation lock during errors.

Confirms the mode selected in the user mode setting.

The parameter setting for each mode can be adjusted during the user mode setting. Make sure to press the button to save the settings.

Quits setting and returns to the upper level setting screen.

If an error occurs

Displays the error status. (For details concerning the error display, see p. 41 ~ 43 of this manual.)

During user mode

Displays various setting modes. (For details concerning settings, see p. 26 in this manual.)

Display background color

Bright green : Initialization Orange : Card feeding

Red : Error The above background colors can be selected in user mode settings. (For details concerning settings, see p. 28 in this manual.)

(to the next page)

Operation display LED contents

and the LCD panel

Printer status

Mechanism set period

Preheat period

Ready period

Printer operation period

Error occur

User mode

For details, see p. 41 – 43 of this manual.

Initialization period

READY ERROR LCD panel

Initializing..

Preheating..

Ready

When an error occurs

*Depends on the error content

Depends on the user mode content

: LED on

: LED off

LCD operation display content

Boot Up..

Ver. xxx/xx/xx

Initializing..

xxxxx

Preheating..

xxxxx

Ready

xxxxx

OS booting up

(this may not be displayed.)

* Firmware version

Shows firmware version number.

Displayed during the initialization process.

Displayed during preheating

* Displays Free/Head or

Total, according to the counter select setting.

Ready status

* Print counter

When the power is turned on, the printer performs positioning of the ink ribbon and retransfer film. It also initializes the mechanisms of the printer and check their operations. “Initializing” is dispalyes on the LCD panel during this period.

Preheating period

When the initialization of the mechanisms completes normally, the printer increases the temperatures of the retransfer roller and bend remedial roller up to the specified levels. “Preheating” is dispalyes on the LCD panel during this period.

Printing..

Encoding..

Retransfer..

Unloading..

Cleaning..

xxxxx

Displayed during feeding

Displayed during printing

Displayed during encoding

Displayed during retransfer

Displayed when cards are discharged from the NG card outlet

Displayed during cleaning operations

Sleeping..

When the heater status is OFF because of the power save function

Operation

Turning on the power

Before turning on the power, check the following:

Make sure that the printer door is completely closed. Make sure that the card tray is completely closed. Make sure that the host computer is correctly connected. Make sure that any peripheral equipment is correctly connected. Make sure that the power supply outlet is correctly connected.

Only switch the unit on after checking the above points.

The unit will be in the ready status approximately 4 minutes after turning on the power.

The operation display LED (READY LED) will light up.

READY

ERROR

RESET

* When operating this unit in the stand-alone mode, or if this unit is

turned ON when a connected host computer has not yet been turned ON,

the LCD panel indication may freeze with Ver. xxx/xx/xx (the xx is varying according to the firmware version.)

This occurs because the SCSI bus is locked. If this occurs, turn OFF the power and return the bit 2 on the BUS switch to on the rear of the unit to the factory settings. Then turn ON the power again. For the factory settings, refer to p. 10 of this manual or the indication on the rear panel of the unit.

Turn the power ON.

(I represents ON and  represents OFF.)

EXIT

CAUTION

LCD panel displays ‘Boot up’ to ‘Initializing’, as this

may cause malfunctions.

Making settings in the user modes

When the LCD panel displays Ready or Preheating,

Ready

Do not turn the power off while the

Preheating..

ENTER

press

For details concerning each user mode setting, see p. 26 of this manual.

Enter the control command from the host computer to print cards.

button.

Before turning on the host computer, make sure that the LCD panel displays Preheat or Ready.

The operation display LED (READY LED) will flash while the unit is receiving image data from the host computer.

READY

ERROR

RESET

EXIT

ENTER

Be sure NOT to do any of the following during printing operations:

 Do not open the printer door.  Do not open the card tray.

(while the LCD panel displays ‘Loading’)

 Do not turn off the power supply.  Do not unplug the unit.  Do not pull out the connection cable.

Failure to observe the above points will cause printing to be aborted and may result in a malfunction of the unit.

CAUTION

error during printing operation caused by abovementioned operation or others, the retransfer film was rewinded about 3 panels. If the printer is turned off and on the power or is initialized, the printer occur the printing an error which is “INK RUNOUT” or print results problem because of the printer try to print the used retransfer film. Wind up the retransfer film about 3 panels by unused panel. See p.18 “Caution when loading the retransfer film cassette and/or the ink ribbon cassette” and p.25 “On initialization when the retransfer film casstte and/or the ink ribbon cassette is loaded”.

When the printer was occured an

Turning off the power

Check the printer status.

In ready, preheat or error status, check that printer operations are suspended.

On Initialization when the retransfer

film cassette and/or the ink ribbon

cassette is loaded

Dust or foreign particles may attach on the surface of retranfer film and ink ribbon when their cassette are removed from the printer. This may cause defective printing such as image void, defective retransfer etc. To Avoid this, it is recommended that the retransfer film and the ink ribbon are wound up one or two panels after they are reloaded. Please follow the initialization procedure described below:

Turn the power switch on, and wait until the LCD indicate or displays “Preheat” or “Ready”.

Depress the LCD indicator displays:

Initialize

OK?

By depressing the key or the key,

the LCD indicator change accordingly as shown below.

Select the wind-up condition, one or two panels. (This set up is not memorized.)

Initialize

2'nd Panel, OK?

RESET

key.

Turn off the printer’s power.

Always wait 10 seconds or more before turning the power back on again.

About the RESET button

When an error occurs in the printer, press the

button, then the

The printer is initialized with this operation.

If the error still persists, see p.41 and take the

appropriate actions.

Then, press the

again. The printer is initialized, and returns to the

“Ready” state.

(When you turn off the power, these procedures are not

necessary.)

ENTER

button.

RESET

button, and the

ENTER

RESET

button

 Initialized after two panels of the retransfer film

and the ink ribbon are would up.

Initialize

NEXT Panel, OK?

 Initialized after one panels of the retransfer film

and the ink ribbon are would up.

Initialize

OK?

 Initialized without winding up. (Default)

By depressing the

initialized according to the selected above set up condition.

ENTER

key, the printer is

Operation (continued)

User modes

The settings for printing media, card, etc. can be made in the User mode.

>Test Print

See p. 34

Press the MENU button when the unit is in the Ready, Preheat or Error status to suspend printing operations.

User mode screen flow

Press , and appears on the LCD.

>Transport mode

See p. 34

EXIT

User Mode

>Display>

See p. 28

After 0.5 seconds, the display will switch to the following items.

>Counter Reset

See p. 29

EXIT

>Cleaning>

See p. 38, 39

>IC Contact Pos.

See p. 34

>IC Antenna Pos.

See p. 34

>MG ISO Type

See p. 34

>Card size

See p. 34

EXIT

>Bend Remedy>

See p. 33

End of user mode

EXIT

>Power Saving

EXIT

See p. 32

>Ink>

>Retransfer>

>Buzzer

See p. 30

See p. 31

See p. 32

User mode settings

(to the next page)

Main menu Submenu

>Display>

Display mode

See p. 28

>Counter Reset

OK?

>Cleaning>

OK?

>Ink>

Ink mode

See p. 30

>Retransfer>

Retransfer mode

See p. 31

>Buzzer

>Power Saving

Off

>Bend Remedy>

Bend Remedy

mode

See p. 33

>Card Size

Standard

>MG ISO Type

Lo-Co

>IC Antenna Pos.

None

>Ic Contact Pos.

None

>Test Print

OK?

Transport mode

OK?

>>Counter

>>Contrast

>>Back Color

3 counter type settings: [Total, Head, Free]

Total

LCD contrast setting: 7 gradations from –3 to +3, the higher the value

-2

LCD background color setting: 8 options

BLUE

Counter reset mode For free counter resetting: press the ENTER button.

Cleaning mode For cleaning mode setting: Magnetic head and card feeder roller execution

>>Ink Type

YMCK:0

>>Black Level

0(Standard)

>>Black Mode

Standard

>>SP-Ink 1

>>Media Type

Standard:0

>>Temp. Level

0(Standard)

>>Speed (Front)

>>Speed (Back)

Setting the ink ribbon: set the ink type

Setting the black value K: 7 gradations can be set from –3 to +3, the

Setting the K printing mode: 2 options [standard and fine]

>>SP-Ink 2 Level

-3

Setting the special ink SP-Ink 1, SP-Ink2 darkness:

7 gradations can be set from –3 to +3, the larger the value the darker the printing.

Setting the retransfer film: setting the film type [1000, 250] - two types

Setting the retransfer roller temperature: 8 gradations can be set from –5 to

Setting the retransfer speed: 5 gradations can be set from –2 to +2,

-2

Setting the rear retransfer speed: 5 gradations can be set from –2 to +2, the

-2

Buzzer mode Setting the buzzer ON/OFF: 2 settings [on

and off]

Power saving mode Setting the time for the power saving mode: 9 options [off, 5, 10, 15, 20, 25,

30, 45 and 60] (units: minutes)

>>Temp Level

>>Speed

>>Cooling Time

Bend remedy roller temperature setting: 9 gradations can be set from –5 to

off

Bend remedy speed setting: 5 gradations can be set from –2 to +2,

-2

Cooling time setting: 16 gradations can be set: none and 1–15 (units

-2

seconds).

Card setting mode: Card Size setting: 2 options [Standard and

Cybernetic]

Antimagnetic setting mode: ISO card antimagnetic setting: 2 options [Lo-Co

and Ho-Co]

Non-contact IC antenna setting mode: Non-contact IC antenna position setting:4 options [None, Built-in, Ext.

Unit, Added on]

IC contact position setting mode: IC contact position setting: 3 options [None, Built-in, Ext. Unit]

Test print mode: to carry out test printing: press the ENTER button.

Transfer Mode: Transfer mode setting: press the ENTER button.

the stronger the contrast.

See p. 29

larger the value the darker the printing.

+2, the larger the value the higher the temperature.

the larger the value the faster the speed.

larger the value the faster the speed.

See p. 32

+2, the larger the value the higher the temperature.

the larger the value the faster the speed.

See p. 34

See p. 29

See p. 32

See p. 34

Factory setting

Total

SKY BLUE

YMCK : 0

Standard

Standard : 0

off

None

Standard

Hi-Co

Operation (continued)

Display mode settings

The unit has the following three settings for the display mode. Allows selection of which counter value is displayed when the power is turned on.

>Display>

ENTER

EXIT

>>Counter

EXIT

To exit user mode

Total

Press to select the setting and press to save.

CAUTION

the Enter button to save the settings in the user

setting mode.

 The beep will not sound if the buzzer mode setting

(see p.32) is set to off.

Counter select mode

3 options (Total, Head, Free)

Counter selection

 Free counter (Free)

This allows the user to clear the counter.

Displays the number of cards which have

been printed correctly.

 Head counter (Head)

Displays the number of printing colors in

one Head.

The head counter cannot be reset.

 Total counter (Total)

Displays the number of cards in total

which have been printed correctly.

The total counter cannot be reset.

 The beep sounds when pressing

ENTER

(The electronic beep sounds .)

>>Contrast

EXIT

>>Back Color

EXIT

BLUE

LCD contrast setting

There are 7 gradations

(–3 to +3, the higher the value the stronger the contrast.)

-2

ENTER

Press to select the setting and press to save.

(The electronic beep sounds .)

LCD background color settings:

8 options

SKY BLUE, BLUE, LIGHT BLUE, GREEN, BRIGHT GREEN, YELLOW, PURPLE, PINK

ENTER

Press to select the setting and press to save.

(The electronic beep sounds .)

(to the next page)

Clearing the free counter

Reset the free counter. The [Total] counter and [Head] counter cannot be reset.

>Counter Reset

OK?

Press

ENTER

to reset.

(The electronic beep sounds .)

To check that the counter is reset to zero, select “Free Counter” in “Setting the counter type” on p.28.

CAUTION

each time the thermal head is replaced.

The head counter is cleared to zero

EXIT

Exit user mode.

Cleaning mode

The printer is provided with an operation mode for cleaning the magnetic head and card feed roller to keep the printer in the best condition. See p.38 and p.39 for executing the cleaning mode.

>Cleaning>

ENTER

>>Rollers

Select the cleaning item with

>>MG Head

and press

ENTER

OK?

ENTER

OK?

To exit the cleaning mode, turn off the power after cleaning.

Execution

(The electronic beep sounds.)

for execution.

(The electronic beep sounds .)

Operation (continued)

Ink mode setting

Change settings according to the ink ribbon used.

>Ink>

ENTER

EXIT

>>Ink Type

EXIT

>>Black Level

0(Standard)

EXIT

YMCK:0

Exit user mode

Set ink ribbon

Set ink type (YMCK:0, YMCK+HS:1)

Press

Set the black value K

7 gradations can be set

(from –3 to +3, the larger the value the darker the printing)

 Yellow (Y), Magenta (M), Cyan (C) and Black (B) are

provided as the standard ink ribbons. Change the setting to YMCK+HS when using a special panel ink ribbon (not yet available).

to select the setting and press

 Small characters printed in black ink may be blurred or

partially darkened. If this is the case, change the setting.

ENTER

to save.

(The electronic beep sounds .)

>>SP-Ink 2 Level

>>Black Mode

Standard

EXIT

>>SP-Ink 1 Level

EXIT

-2

Press

-2

Press

to select the setting value and press

ENTER

to save.

(The electronic beep sounds .)

Set the K printing mode:

2 options (Standard and Fine)

Specify +gFine+h if blurring still occurs after an increase in +gBlack



Level.+h The printing time slightly becomes longer in this setting.

to select the setting value and press

ENTER

to save.

(The electronic beep sounds .)

Special ink SP-Ink 1, SP-Ink 2 darkness level.

7 gradations can be set

(from –3 to +3, the higher the value the darker the printing.)

 Set this darkness level when using a special ink (not yet

available).

to select the setting value and press

ENTER

to save.

(The electronic beep sounds .)

>Retransfer>

>>Media Type

>>Temp.Level

>>Speed (Front)

>>Speed (Back)

Std(1000/roll):0

0(Standard)

-2

ENTER

RESET

ENTER

EXIT

ENTER

EXIT

Retransfer mode setting

Change settings according to the retranfer film and card used.

Exit user mode

Set retransfer film

Set film type Two types of frame settings (1000 frames per film, 250 frames per film)

(to the next page)

Press

 In addition to setting the number of frames, change the

setting when using special films (not yet available). To use these films, the firmware of this machine needs upgrading. Please consult your dealer.

to select the setting and press

(The electronic beep sounds .)

to save.

Set the retransfer temperature.

8 gradations can be set

(from –5 to +2, the larger the value the higher the temperature)

 Retransfer may be not performed well depending on the

cards. Increase the temperature level step by step until the card can be printed clearly.

to select the setting value and press

* After exiting the

user mode, press

If initialization is not carried out, the temperature setting will have no effect on the printer.

Set the retransfer speed:

(The electronic beep sounds .)

and then press

to save.

to initialize.

5 gradations can be set

(from –2 to +2, the larger the value the faster the speed)

 Partial incompletions may occur depending on the cards

during retransfer. The performance is increased as the value is lowered. Specify the value mainly on the retransfer roller temperature setting and use the speed setting for fine adjustments.

to select the setting value and press

to save.

(The electronic beep sounds .)

Set the reverse retransfer speed:

5 gradations can be set

(from –2 to +2, the higher the value the faster the speed.)

Press

 Double-sided printing results in a warp depending on the

cards. Change the speed to correct it.

to select the setting value and press

(The electronic beep sounds .)

to save.

Operation (continued)

Buzzer mode setting

The buzzer indicating errors can be turned on or off.

EXIT

Exit user mode

ENTER

(The electronic beep sounds.)

>Buzzer

Set the buzzer:

there are two settings

(On, off)

Press to select the setting and press to save.

When Off is specified,

 electronic beep sound indicating an error,  electronic beep sound indicating the number of cards,

and

 electronic beep sound indicating settings saved with

the ENTER button in the user mode

are muted.

Power saving mode settings

The printer enters into the power save mode after a specified period of time if none of operation buttons are touched in the Ready state. The heat roller for retransfer, bend remedial roller, and LCD backpanel are turned off in the power save mode.

>Power Saving

Power saving settings:

there are 9 options.

Press

Press the EXIT button to cancel the user mode, and the printer starts.

Off:

Not in power saving mode.

Setting options: [5,10,20,25,30,45,60] (units:

minutes)

[5,10,15,20,25,30,45,60] (units: minutes)

If printing is not to be carried out for a period longer that the set time, switch the unitís heater off. (Power save status)

EXIT

off

to select the setting and press

ENTER

(The electronic beep sounds.)

Exit user mode

to save.

“Sleeping” appears on the LCD panel in the power save mode. The operation buttons are disabled in this mode. See step 2 in “Canceling the power save mode” to enable the operation buttons.

Sleeping

The printer moves to the power save mode when the specified time arrives even if you turns off the printer and turn it on again.

Canceling the power save mode

From the host computer

Enter a control command to print the card. The power save mode is cancelled, and printing automatically starts upon completion of preheating.

Temporary cancellation

To cancel the power save mode temporarily on the printer, press

RESET

, then

ENTER

to initialize the printer.

Permanent cancellation

Cancel the power save mode temporarily as described in step 2, and change the power save mode setting to OFF.

Setting the bend remedy mode

>Bend Remedy>

>>Temp Level

>>Speed

>>Cooling Time

off

-2

ENTER

EXIT

ENTER

EXIT

RESET

ENTER

Memo

(to the next page)

Single-sided printing may cause a bend depending on the cards. Adjust the setting to get rid of the bend.

Exit user mode

CAUTION

done with “Remedy roller temperature setting” set to a high temperature, the cards may show a large deformation. Please set this item to OFF for printing on both sides.

When printing on both sides is

Set the bend remedy roller temperature

There are 9 bend remedy roller temperature settings:

(off and from –5 to +2 the larger the value the higher the temperature).

Press to select the setting and press to save.

(The electronic beep sounds.)

* After exiting the user mode, press and then press

to initialize.

If initialization is not carried out, the temperature setting will have no

effect on the printer.

Bend remedy speed settings

5 gradations can be set

(from –2 to +2, the larger the value the faster the speed.)

Press to select the setting value and press to save.

CAUTION

setting is set to off from any other setting, the preheating status will remain the same until the roller temperature falls (for approximately 10 minutes). This is not a malfunction. Leave the unit in ready status and wait.

If the bend remedy temperature

(The electronic beep sounds.)

Cooling time setting:

16 gradations can be set (none and 1-15, unit: seconds).

(The electronic beep sounds.)

1. Setting temperature and speed of the bend remedial roller

Adjust the “roller temperature” setting in principle to correct the bend of the card, and use the “correction speed” setting for fine adjustments.

2. Setting waiting time for cooling the card

This provides the time for a special film, which will be marketed in the future, to cool down to prevent the card and retransfer film from sticking together after printing.

Operation (continued)

Card size setting mode

The printer is designed to load two sizes of cards. Set the card size according to the card to be printed.

>Card Size

Stanard

EXIT

Exit user mode

Set the card size:

2 settings [Standard and Cybernetic]

ENTER

Press to select the setting and press to save.

(The electronic beep sounds.)

Standard:

54.0mm × 85.6mm (complies with ISO7810)

Cybernetic:

57.5mm × 85.0mm

Antimagnetic setting mode

Set antimagnetic force for writing data on the ISO compatible magnetic stripe card.

>MG ISO Type

Press

Lo-Co

238×102 [A/m] (300 [Oe])

Hi-Co

218×103 [A/m] (2750 Oe])

Lo-Co

to select the setting and press

EXIT

Exit user mode

ENTER

(The electronic beep sounds.)

to save.

When using IC cards, specify the contact position to stop the cards.

>IC Contact Pos.

Set IC contact position:

3 settings

Press to select the setting and press to save.

None

No contact

Built-in

A built-in contact is being used

Ext. Unit

An IC unit contact is being used

Test print is provided for printing a test pattern contained in the printer (there is only one pattern). Operating the printer independent of the host computer enables you to find out the source of trouble if there is a problem in the system.

>Test Print

Press to carry out test printing.

Printing..

ENTER

IC contact setting mode

EXIT

None

(The electronic beep sounds.)

Exit user mode

ENTER

Test print

EXIT

OK?

(The electronic beep sounds.)

Exit user mode

Non-contact IC antenna setting mode

To use non-contact IC cards, set the antenna position at which the cards stop.

>IC Antenna Pos.

Non-contact IC antenna position:

4 settings

Press

None

No antenna

Built-in

A built-in antenna is being used

Ext. Unit

An IC unit antenna is being used

Added on

A compact IC unit is being used.

None

to select the setting and press

EXIT

Exit user mode

ENTER

(The electronic beep sounds.)

to save.

A single-sided color pattern is printed. When test printing is completed, the unit will automatically return to ready staus.

Transport mode

To set the transport mode.

>Test Print

OK?

Press to carry out transport mode.

Please,

Power off

ENTER

(The electronic beep sounds.)

CAUTION

When shipping or moving the printer, you must set the transport mode. If the printer is not set the transport mode, it may have a damage.

EXIT

Exit user mode

Please turn off the power. Turnning on the power, then the transport mode is canceled.

Care and cleaning

Always make sure that the unit is turned off before cleaning.

(However, cleaning of the discharge rollers and magnetic head should be carried out with the power turned on.)

To achieve the best performance from the printer, always check each part before use for dust and dirt and clean if necessary. The following explains the main rollers that require cleaning. For details about other rollers, see p.40 (Internal roller layout). Dust and dirt, particularly on the thermal head, rollers and cleaning rollers can cause print blurs and shifting of colors.

Cleaning the cleaning rollers

The cleaning rollers remove dust and dirt sticking to the card. Cleaning the cleaning rollers after every use is recommended if the unit is used almost everyday. Depending on the cards, there may be much dust and dirt. In such a case, perform cleaning every 100 to 200 cards. Do not do this, however, during printing operations.

Open the card tray.

Wash the rollers of the cleaning unit with water.

Wash out dirt on the roller surface with your fingers. Do not use alcohol or detergents. The cleaning unit should be cleaned only with running water.

CAUTION

with water, wait until it completely dries up and set it in the printer.

After washing the cleaning unit

Remove the cleaning unit.

Pull out the cleaning unit toward you as shown in the illustration below.

Push the cleaning unit back into the printer.

Push the cleaning unit with the rollers facing upward until it is securely back into the place.

Close the card tray.

CAUTION

cause defects in the printed card. If the rollers begin to deteriorate, replace the cleaning unit. (We recommend replacement after a year)

Deteriorated cleaning rollers may

Cleaning (continued)

Cleaning the thermal head

When the thermal head gets dirty, defects such as unwanted lines appearing on the printed card may occur. It is recommended to clean the thermal head after printing about 10,000 frames. The thermal head is a consumable component, that is, it has a limited service life.

Open the printer door and remove the ink ribbon cassette and the retransfer film cassette.

See p.14, 16 in this manual.

Wipe the cleaning head with a cotton bud (sold separately), dipped in alcohol (sold separately).

Cotton bud (sold separately)

Cleaning the fan filter

When the fan filter gets dirty, partial omissions may occur on the printed cards, or the printing result looks dirty. It is recommended to clean the fan filter after printing about 10,000 cards.

Remove the fan filters located in two positions on the sides of the printer.

Thermal head

Wipe the head indicated with horizontally.

Insert the ink ribbon cartridge and the retransfer film cassette, then close the printer door.

CAUTION

touched with an electrostatic charge. Discharge yourself by touching the printer frame (metallic part) with your hands before cleaning the thermal head.

• Use a cotton bud soaked with absolute ethanol. Be careful not to scratch the thermal head with hard materials like metal during cleaning.

• The thermal head may break if

Remove the card tray.

See p.44 in this manual.

Remove the fan filter located on the base of the printer (inside the unit).

Bring down the fan filter while pressing its side (side

1). The fan filter can be taken out. Mount the fan filter by pressing this side.

(to the next page)

Remove dirt on the fan filter using a vacuum cleaner or other cleaning equipment.

Hold the sponge with your hand so that it is not sucked into the cleaner.

How to attach the sponge

Cleaning the fan filter on the back side

When the fan filter on the back side gets dirty, partial omissions on the printed cards may occur, or the printing result looks dirty. If you find the dust on the fan filter, you should clean the fan filter as follows.

Remove the dust on this side vents using a vacuum cleaner or other cleaning equipment.

Side filter

Press down the sponge into the dents at four corners, and set it under the tabs on the frame.

Replace the fan filter when it begins to deteriorate. Contact your dealer for details of replacing the filter.

Bottom filter

Place the sponge under the tabs on the frame.

Cleaning the card feed rollers

Set a cleaning card.

Dirty rollers are the major cause of jamming of the cards. It is recommended to clean the rollers once after printing about 1,000 cards. It is also recommended to carry out cleaning before the work, because the retransfer roller (heat roller) does not operate while it is hot.

Remove the retransfer film cassette.

See p.16 in this manual.

Turn on the power of the printer.

The printer initializes, and the [No Cassette] error is indicated.

From user mode select cleaning mode.

>User Mode

Peel off the protective paper from both sides of the cleaning card and insert it into the card discharge slot. The card will be drawn into the unit by the rollers and cleaning will then be carried out. Insert the card with its adhesive face upside down to repeat the cleaning procedure once more.

Cleaning card (accessory)

The cleaning card can be inserted only from the right side.

NG card discharge slot

CAUTION

gets too hot,

• If the retransfer roller (heat roller)

>Cleaning>

Press the ENTER button. Select [Rollers] with ↑ and ↓ buttons, and press the ENTER button.

See p.26 in this manual.

>>Rollers

OK?

ENTER

Cleaning..

Start OK?

ENTER

Cleaning..

HR is too hot!

appears on the LCD panel, and the printer returns to the Ready state. Turn off the power of the printer, and wait until the roller completely cools down before starting the work. Confirm that the retransfer film cassette has been removed.

• The cleaning card does not go into the card discharge slot at the left side.

• If a card jam occurs, turn off the power, then turn on the power again. The jammed card will be discarded.

Turn off the power after the cleaning card is discharged.

Wait for 10 seconds before turning on the power again.

CAUTION

only once. If you use the dirty cleaning card many times, the dirt on the card moves onto the rollers, causing damages to the rollers. Consult your dealer for the cleaning card.

The cleaning card can be used

Insert the cleaning card in about 10 seconds. If you fails to set the card within this time, the printer returns to “Start OK?” Press the ENTER button again to proceed.

Cleaning the card feed rollers and

heat rollers

Dirty magnetic head will cause a write/read error. It is recommended to clean the magnetic head after printing about 1,000 cards. Cleaning the magnetic head is not necessary if the magnetic stripe card is not used.

Keep the ink ribbon and retransfer film cassettes in their mounting positions.

See p.14 to p.18 of this manual.

Turn on the power of the printer.

Go to the next step when the printer is in the Preheat or Ready state.

Specify the “cleaning” mode in the user mode.

See p.26 in this manual.

>User Mode

Set the card on the card tray.

Place the card in right direction. See p.20.

Press the ENTER button, select “MG Head” with the ↑ or ↓ button, and press the ENTER button.

>>MG Head

OK?

ENTER

Cleaning..

When the cleaning card is discharged, turn off the power of the printer.

Wait for 10 seconds before turning on the power again.

>Cleaning>

Apply alcohol on the magnetic head cleaning card.

Drip three or four drops of alcohol on the magnetic stripes.

Alcohol (sold separately)

CAUTION

cleaning card when it gets dirty. A dirty card may pollute the head and cause damages to the head. Consult your dealer on the alcohol and cleaning card.

Replace the magnetic head

Once printer servicing and cleaning

have been completed

Once servicing and cleaning of the printer have been completed, check to make sure that all parts have been replaced properly. Improper replacement of parts may result in the power not turning on or in operating errors.

Magnetic head cleaning card (sold separately)

Troubleshooting

Layout of rollers inside the printer

Below is a diagram of the layout of rollers inside the printer. Refer to this diagram in the event of card jams and when cleaning the rollers.

Retransfer film cassette Ink ribbon cassette

Thermal head

Magnetic head

Card turnover table

Card feed rollers

Card jams (card turnover unit) (see p. 45)

Jam (Transfer)

Retransfer roller (heat roller)

Bend remedial roller (heat roller)

All rollers require routine cleaning.

• The card feed rollers, bend remedial roller and retransfer roller can be cleaned on cleaning mode. (See p.38 in this manual.)

• The cleaning roller can be cleaned by water washing. (See p.35 in this manual.)

Card jams (card turnover unit) (see p.45)

Jam (TurnOver)

Cleaning rollers

Card feed rollers

Card jams (card turnover unit) (see p.44)

Jam (Hopper)

How to clean the feed roller

Open the card tray, and take out the cards from the tray.

Move the card bracket until it locks.

Clean the feed roller with felt (sold separately) soaked with absolute ethanol.

Feed roller

The meaning of “reset → enter buttons” in the list is,

Please, Power Off.

Please Remove Media Cassette

HR is too hot.

Jam (Hopper)

Jam (TurnOver)

Jam (MG)

Jam (Transfer)

Jam (Discharge)

Media Broken

Media Search

Media Run Out

Ink Broken

Ink Search

Ink Run Out

Turn Over Unit

Heater Cam

No Card

Door Open

No Cleaning Ro.

No Cassette

Error code listing

after pressing the Reset button, press the Enter button to initialize the unit.

Error code Description of error Remedy

The power must be turned off so that the unit can be initialized.

The cleaning mode can not be set because there is a retransfer film in the unit.

The cleaning mode can not be set because the temperature of the heat roller is too high.

Card jam (hopper section)

Card jam (turnover)

See p.44

See p.45

Card jam (encode section)

Card jam (retransfer section)

See p.45

Card jam (paper discharge section)

The retransfer film has broken

See p.43

Turn the power off and then on again.

Remove the retransfer film cassette, then press the “reset → enter buttons” and set the cleaning mode again.

1.Turn off the power and allow about 20 minutes for the heat roller to cool. Then turn the unit on and set the cleaning mode again.

2.Confirm that the retransfer film cassette has been removed.

Remove cards from the hopper. Press the “reset → enter buttons” and initialize the unit.

Remove cards from the turnover section. Press the “reset → enter buttons” and initialize the unit.

Press the “reset → enter buttons” and initialize the unit. If no cards are discharged, remove the cards, press the “reset → enter buttons” and initialize the unit.

Remove the cards from the retransfer section. Press the “reset → enter buttons” and initialize the unit.

Remove the cards from the paper discharge section. Press the “reset → enter buttons” and initialize the unit.

Rejoin the retransfer film. Press the “reset → enter buttons” and initialize the unit.

Retransfer film search error Reset the retransfer film. Press the “reset → enter buttons”.

Call for service if the problem persists.

The retransfer film has run out Replace the retransfer film.

Press the “reset → enter buttons” and initialize the unit.

The ink ribbon has broken

See p.43

Rejoin the ink ribbon. Press the “reset → enter buttons”n and initialize the unit.

Ink ribbon search error Reset the ink ribbon. Press the “reset → enter buttons” and

call for service if the problem persists.

The ink ribbon has run out Replace the ink ribbon.

Press the “reset → enter buttons” and initialize the unit.

Turnover mechanism error

See p.45

Press the “reset → enter buttons” and call for service if the problem persists.

Heat roller operation error Press the “reset → enter buttons” and call for service if the

problem persists.

1. No card

2. The hopper tray is open or has

1. Replenish the cards.

2. Close the tray correctly.

been removed.

The printer door is open Close the door.

Press the “reset → enter buttons” and initialize the unit.

Cleaning rollers missing Attach the cleaning rollers.

Press the “reset → enter buttons” and initialize the unit.

Cassette missing

Attach both

the ink

ribbon cassette and the retransfer film

cassette. Press the “reset → enter buttons” and initialize the unit.

Troubleshooting (continued)

Should your printer require servicing, turn it off and unplug it and make inquiries at the outlet where it was purchased.

Error code Description of error Remedy

Hardware

MG Encode

TR Overheat

TR Broken

TR Sensor Broken

RR Overheat

RR Broken

RR Sensor Broken

Overcool

Head Overheart

Hardware error Turn the power off and then on again. Call for service if the

problem persists.

MG encode error Check the direction of the magnetic cards.

enter buttons”

and call for service if the problem persists.

Press the

“reset →

Retransfer roller overheating Turn the power off and then on again. Call for service if the

problem persists.

Retransfer roller malfunction Turn the power off and then on again. Call for service if the

problem persists.

Retransfer roller thermister malfunction

Bend remedy roller overheating error

Turn the power off and then on again. Call for service if the problem persists.

Bend remedy roller malfunction Turn the power off and then on again. Call for service if the

problem persists.

Bend remedy roller thermister malfunction

Overcool

Turn the power off and then on again. Call for service if the problem persists.

The usage environment temperature is too low. Use at the specified usage environment temperature. (Call for service if the problem persists.)

Thermal head overheated

Turn the power off and leave the unit for about 10 minutes before switching on again. (Call for service if the problem persists.)

EEPROM Broken

MG Unconnected

MG Mechanical

MG Hardware

MG Write

MG Read

MG Comminucate

EXT. Unconnected

EEPROM malfunction

MG connection error

MG mechanical error

MG hardware error

MG writing error

MG reading error

MG communication error

Connected external device malfunctioning

Turn the power off and then on again. Call for service if the problem persists.

Check the type and direction of the magnetic cards and press the “reset → enter buttons”. Call for service if the problem persists.

Turn the power off and then on again. Call for service if the problem persists.

Check that the cable linking the external unit and the printer is properly connected and press the “reset → enter buttons”. Call for service if the problem persists.

Error code Description of error Remedy

(to the next page)

EXT. SW Setting

EXT. Jam

EXT. Comminucate

External device switch setting error Turn the power off and then on again. Call for service if the

External retransfer unit jam error

External unit communications error

Mending broken ink ribbon and

retransfer film

If the ink ribbon or retransfer film is broken, mend it in the following procedures:

Trim neatly the end of broken portions with a pair of scissors.

Align both ends and apply the Scotch tape in the center of the aligned ends.

Please do not discard the used ink or film on the winding side.

problem persists.

Press the “reset → enter buttons” and remove cards if they are not discharged. Press the “reset → enter buttons” and call for service if the problem persists.

Turn the power off and then on again. Call for service if the problem persists.

About printing errors

If blurring or color shifts occur in your print results, clean all rollers starting with the cleaning rollers. Some image errors may depend on the design of the card to print. In particular, wrinkles can easily occur if large surfaces are printed with high density ink. To avoid such problems, contact the dealer where the printer was purchased concerning card designs.

Turn the ribbon or film to the winding side with your hand until the mended portion is completely wound up.

Align both ends evenly

Winding side

Scotch tape

CAUTION

film with care. See p.14 and p.16.

Set the ink ribbon and retransfer

Troubleshooting (continued)

Removing card jams

To determine the part of the machine affected by a card jam refer to the error code on the operation panel LCD on the printer and the relevant page in this manual. When removing a jammed card, make sure that the power switch is set off before carrying out the following procedure.

Hopper jam

Pull out the card tray.

To remove the card tray, pull it out toward you until it no longer moves and lift it.

If you cannot hold the jammed card:

Pull out a small portion of the cleaning unit.

Turn the right knob to drop the jammed card. Remove the fallen card.

Return the card tray to its original position.

Push the card tray back into position on an angle.

Remove the jammed cards.

If you can hold the jammed card, pull it out.

Push the card tray back into its position while placing the card tray tabs on the folded over metal plates.

CAUTION

force may cause a failure of the printer.

Pushing the tray with excessive

Turnover section [Jam (turnover)]

Open the printer door and remove the ink ribbon cassette.

See p.14 in this manual.

Remove any jammed cards.

Retransfer section [Jam (transfer)]

Open the printer door and remove the retransfer film cassette.

See p.16 in this manual.

A jog lever are supplied as standard.

The jog lever are attached to the center of the card tray.

Jog lever

• If you can pull out the jammed cards, take them out.

• If the jammed cards come out of the turnover table,

push them back into the table, and rotate the table slowly (as it is positioned vertically) until the table is located so that the cards can be taken out.

CAUTION

䢇 When rotating the turnover table, be careful

not to touch the metal edge. Wear a glove for this work.

Turn the tabs in the arrow direction and take out the jog lever and removal stick.

Turn the jog dial.

Turn the jog dial with the attached jog lever.

Remove the card.

Injury

CAUTION

be hot. Be careful when removing the card.

Some parts inside the printer may

Specifications

Main specifications

Recording method : Sublimation type retransfer Feed format : Automatic feed Recording density : 300 dpi Expression gradation Printing time : Approx. 29 seconds (for single-

Interface : Compliant with SCSI II (standard) Operating environment conditions

Storage environment conditions

Power supply : 100~120ACV/220~240ACV

Current dissipation : 7.0A (for 100V system)/5.0A (for

Mass : Standard 22kg

Accessories : Power cable for 120ACV ......... 1

: 256 gradations for each color

sided printing, excluding data transfer time)

Temperature: 15°C ~ 30°C Humidity: 35% ~ 70% (no condensation)

Temperature: -15°C ~ 55°C Humidity: 20% ~ 80%

(allowance±10%)

200V system)

Excluding the built-in magnetic encoder

Dark gray (North America)

for 220 ~ 240ACV .................... 1

(Europe) Cleaning card ×1 Instruction manual English ×1 Card stacker ×1 Ink ribbon cassette ×1 Retransfer film cassette ×1 Ferrite core ×2 (Standard model: 1 unit, built-in IC encoder model: 2 units) Binder ×4 (Standard model: 2 units, built-in IC encoder model: 4 units) Jog lever (contained in the card tray) ×1

CX21ICL Series (Large-type IC unit) Power supply : Fed from the printer.

DC 5V±5%, DC 12V±5%, DC 24V±5%

Current dissipation : 500mA, 300mA, 1A Mass : 3.5kg Dimension (mm) : 110(W) × 221(D) × 255(H) Accessories : Joint plate × 1

Inter-unit cable × 1

CX21ICS Series (Compact IC unit) Power supply : Fed from the printer. Mass : 0.5kg Dimension (mm) : 50(W) × 152(D) × 115(H) Accessories : Screw (with washer) × 3

Screw (without washer) × 2

Products sold separately

: Ink ribbon, retransfer film

1,000 frames/set

: Cleaning card

10 cards/set Model: CX210-CC1

The specifications and external appearance of this product are subject to change for improvements without a prior notice.

: Compact IC unit

Non-contact IC encoder

: Large-type IC unit

Mounts either a Non-contact or

contact IC encoder.

External appearance and dimensions

343

Front view

347

381

Side view

unit/mm

Ultra Electronics Card Systems

Waverley House, Hampshire Road Granby Estate, Weymouth, Dorset DT4 9XD, UK

tel: +44 (0) 1305 784 738 • fax: +44 (0) 1305 777 904 email: UKsales@UltraMagicard.com

Ultra Electronics Card Systems

6711 - 176th Avenue NE, Redmond, WA98052, USA

Tel: (425) 556 9718 • Fax: (425) 556 3962 email: USsales@UltraMagicard.com

www.ultramagicard.com

QUEENS AWARDS

FOR INNOVATION

2002

Ultra electronic ID Card Printer User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual