GUIDE
UE Custom
USER
2
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SET-UP
CHARGING / BATTERY STATUS
. . . . . . . . . .
CARE
27
QUICK START
REMOVE
ATTACH
DO NOT
PULL CORD
Connection
“Power On”
4 SEC PUSH
Listen
for voice prompt
“Searching for
your music device”
“Headphones connected”
Cord management
clips
Cord clip
Connect your buds to 2
devices simultaneously
Page 21
With complete
remote controls
Page 18
Leave your phone
behind & pair with
your smartwatch
Page 23
SMARTWATCH
MUSIC + CALLS
MULTIPOINT
Remember up to
8 devices
Page 19
PAIRING
BLUETOOTH
®
lish
Step 3: Push on faceplate.
Adjust seal.
S
tep 1: Insert monitors.
Twist forward.
S
tep 4: Adjust cable.
Wrap behind ear.
S
tep 2: Snap backwards.
Lock into place.
HOW TO WEAR
8
English
Before fitting, install the cord management clips to reduce the slack for
a customized fit.
CORD MANAGEMENT CLIPS
English 9
The cord management clips
can be used in three ways
to manage the length of your cord
and find the right fit for you.
English
Use the included cord clip
to secure your buds
to the back of your shirt.
Long side of the clip
on the outside of the shirt.
CORD CLIP
English 11
Voice prompt:
“Searching...”
ON
Microphone
Push 1 sec push 4 sec push
Music & Calls
POWER ON
Red/ Green LED
From Off state push
for 4 sec to pair.
From On state push
for 4 sec to power off.
Pair buds to your device,
play music, and test fit your
UE Customs.
English
8
20
=
HRS
ON CLIP
4
HRS
PLAY
TIME
1 HR
PLAY TIME
MIN
HRS
ON BUDS
4
Q
U
I
C
K
C
H
A
R
G
E
CHARGING / BATTERY STATUS
Charging the battery before use is
recommended but not required. UE
Customs ship partially pre-charged,
however initial charge will vary.
Look for this Bluetooth
headset battery status icon
in the top right corner of
your iPhone screen.
BATTERY LEVEL
Your UE Custom buds will announce an
average battery level when you turn
them on. Alternatively, an average
battery level announcement can be
triggered by pressin the Volume + or
Volume - button when connected and
not playing music.
English
13
LED STATUS
Red: Charging
Green: Charged
(while charger clip is attached)
Red+Green Alternating: Pair Mode
No Light: Standby / Play Mode / Phone Call /
Powered Off
VOICE PROMPT
When not playing music, pressing
‘Volume + or Volume –’ will
announce battery status.
MICRO USB
CHARGING
The charging clip
that came with
your buds also acts
as a charging dock.
2.5 hrs for full charge
gives 4 + 4 hours
of playtime. 20 mins
charging gives
1 hour of play time.
The clip can also be
charged separately
and used at a later
time.
ARE THE BUDS ON?
IS THE BATTERY LOW?
In Standby* mode, push +, watch LED:
Single Green Flash =
10% or more battery remaining
Single Red Flash =
Below 10% battery remaining
No Light = Powered off
ton dna derewoP :edoM ybdnatS *
connected to a device but not playing
music or on a phone call.
English
CURRENTLY CHARGING
To charge your buds, securely attach the
charging clip to the back of the
controller and insert
the micro USB end of your included
cable into the bottom end of the
charging clip. Plug the other end into
any 5V 500mA USB power source. This
charges both your buds and the
charging clip simultaneously for
extended listening.
RED LED =
FULLY CHARGEDGREEN LED =
(with USB cable connected to
a power source)
CHARGING CLIP
English
4 HRS + 4 HRS
= 8 HRS PLAY TIME
USING THE
CHARGING CLIP
TO CHARGE
YOUR BUDS
In addition to using the USB charging
cable, your charging clip can charge
your buds without having to be
connected to a power source. Your
charging clip has an internal battery
and circuitry that extends your play
time by 4 hours. Simply attach it to
the back of the controller and it
automatically starts charging.
Every time you attach the charging
clip it will reset your bud by turning
them OFF. You may turn your buds
back ON and continue to listen to
your music while the charging clip
is attached and transferring power.
NOTE: Do not use your buds while the USB
cable is plugged into a power source. Doing
so could cause an electric shock if your power
source develops a electrical fault.
16 English
REMOVE
ATTACH
ATTACHING
& REMOVING
THE CHARGING CLIP
Attach the charging clip
by pushing it directly onto
the back of the controller until you
feel it click securely in place.
When removing the charging clip
apply pressure to the top of the
controller and separate it from the
charging clip.
When removing the clip DO NOT
PULL on the cord. Doing this may
cause damage to your buds and will
void your warranty.
DO NOT PULL
CORD
18 English
ON
OFF
Switch call to UE Custom
Redial
Mute & un-mute call
ADDITIONAL
CALL COMMANDS
On center button
When not on a call or playing music:
activates Siri or Voice Commands
If you have a 2nd incoming call: On center button will
answer 2nd call, hold active and switch between active and hold
Music & Calls
CONTROLS
PUSH 1 SEC PUSH 4 SEC PUSH
English
1.
2.
3.
UE Custom
4.
5.
With buds turned off, and within 1 meter (3 ft) of music device, push
and hold center key for more than 4 sec until you see alternating
red/green LEDs and a voice prompt saying “Searching For Your
Music Device”
On your phone/music device,
turn Bluetooth on and have it
search for Bluetooth devices.
Select “UE Custom”
(enter passcode 0000
if prompted).
Voice prompt will say
“Headphones Connected”.
If the pairing is not successful, switch off
buds by pushing the center key for more
than 4 seconds and repeat the steps
outlined above.
PAIRING
20
English
1.
2.
3.
4.
5.
.
PAIRING WITH A BLUETOOTH ADAPTER
Place buds and device within 1 meter
(3 feet) of each other.
Put the buds into pair mode as outlined on
prior page.
If using a BAU Universal Bluetooth Adapter put
into pair mode also (see BAU manual).
Plug the Bluetooth adapter into the music
device and play a song.
The buds and adapter will pair automatically
(passcode of adapter must be 0000).
After successful pairing and connecting, the
buds will say “Headphones Connected”.
English
21
Multipoint enables you to simultaneously pair and connect your buds with two
different Bluetooth devices. For example you can have your UE Custom buds
connected to your laptop and your phone at the same time. You can listen to
music from your laptop and are still able to answer an incoming call on your
phone using your UE Customs buds controller.
PAIRING WITH SEVERAL BLUETOOTH DEVICES
MULTIPOINT
22
English
UE Custom
UE Custom
2.
3.
1.
Pair your buds
to the first device.
Put your buds back in pairing mode and then
hold down the center button.
Search and select
your UE Custom buds
on the second device.
MULTIPOINT
English 23
Works with smartwatches like:
APPLE MOTOROLASAMSUNG
With the right smart watch you can leave your phone at home.
Just sync music to your smartwatch and pair with your buds.
Now thats freedom!
NOTE: Some smartwatches have a weaker Bluetooth signal which may
cause possible intermittent signal drop.
SMARTWATCHES
1.
2.
24 English
LED
RESET
FACTORY RESET
If your buds are not responding, connect the charging clip and USB
cable to a power source. This will turn your buds off and perform
a soft reset.
To reset your buds to their original factory settings put your buds
in pairing mode by turning the buds off then push and hold the
center button for more than 4 sec until you see
alternating red/green LED.
While the LED is flashing red/green
double tap the center button
Upon successful factory reset, the LED turns orange and your
buds turn off.
NOTE: Once your buds have been reset and you power on they will
automatically go into pairing mode
Select “Forget” or “Remove UE Custom” from your device’s
Bluetooth menu and pair again.
TROUBLE SHOOTING
English
25
Bluetooth Version 4.1, Multipoint
Codec
AAC, SBC, Modified SBC
Profile
Handsfree, Headset, A2DP, AVCRP, SPP
Effective Range 10 meters (30 feet)
Play Time 8 Hrs* (4 hrs on buds plus an additional 4 hrs
with included charging clip)
Standby Time 110 Hrs*
AC Power DC 5V 500mA
Charging Time 2.5 Hrs
Quick Charge 20 Min = 1 Hr play time on buds + an extra hour
through charging clip
.snoitidnoc egasu ot eud yrav yam emit ybdnats dna emit yalP *
SPECIFICATIONS
26 English
WARRANTY, WARNINGS & SAFETY
pro.ultimateears.com/support
Full warranty, care & maintenance details at:
WARNING: Due to the isolating characteristics of these headphones do not use while driving,
riding a bike, where vehicular traffic is present, or in any other activity where failure to hear surrounding sounds
could be dangerous. Use of these headphones at excessive volumes may cause permanent hearing damage.
Always turn down volume down before use. Take caution in regards to inserting objects into ear canal, use at own
risk. Do not wear the device while it is connected to a power source driven from main 110V or 220V lines.
Copyright 2017 Logitech. Logitech, Logi and other Logitech marks are owned by Logitech and
may be registered. All rights reserved. Jaybird, and the Jaybird logo are trademarks of Jaybird, LLC. Bluetooth® is
a trademark owned by Bluetooth SIG, Inc. USA, and licensed to Jaybird, LLC. iPhone, iPad and iPod are
trademarks of Apple, Inc., registered in the US and other contries and App Store is a service mark of Apple Inc.
Android is a trademark of Google Inc. in the United States and other contries. All other trademarks are the
property of their respective owners. Assembled in Malaysia
English 27
CARE
Cleaning:
While ear bud is upside
down use the cleaning
tool to remove wax build
up after each use.
Scrubbing:
Use the brush to remove
any remaining debris.
Polishing:
Use a soft cloth to
wipe the shell clean.
Cable:
Loosely wrap the cable
around your 4 fingers.
Storage:
Protect in carrying case..
NOTE:
Your UE Customs are
handmade products
that require a certain
level of care. Please
avoid dropping them
on hard surfaces as
this may damage
internal components.
620-007646.002
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