Ultimaker 3, 3 Extended Original Manual
Ultimaker 3
Installation and user manual
Original manual v1.4 2017
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Disclaimer
Please read and understand the contents of this installation and user manual carefully. Failure to read the manual
may lead to personal injury, inferior results or damage to the Ultimaker 3. Always make sure that anyone who
uses the 3D printer knows and understand the contents of the manual and makes the most out of the Ultimaker 3
or Ultimaker 3 Extended.
The conditions or methods used for assembling, handling, storage, use or disposal* of the device are beyond our control
and may be beyond our knowledge. For this and other reasons, we do not assume responsibility and expressly disclaim
liability for loss, injuries, damage, or expense arising out of or in any way connected with the assembly, handling, storage,
use or disposal of the product.*
The information in this document was obtained from sources which we believe are reliable. However, the information is
provided without any warranty, express or implied, regarding its correctness.
Intended use Ultimaker 3
Ultimaker 3D printers are designed and built for fused deposition modeling with Ultimaker engineering thermoplastics
within a commercial/business environment. The mixture of precision and speed makes the Ultimaker 3D printers the
perfect machine for concept models, functional prototypes and the production of small series. Although we achieved a
very high standard in the reproduction of 3D models with the usage of Ultimaker Cura, the user remains responsible to
qualify and validate the application of the printed object for its intended use, especially critical for applications in strictly
regulated areas like medical devices and aeronautics. While being an open material platform the best results will be
achieved with Ultimaker certified material, while effort has been made to match material properties with machine settings.
* We comply to the WEEE-directive.
Copyright © 2017 Ultimaker. All rights reserved worldwide.
This language version of the manual is verified by the manufacturer (Original manual).
No part of this publication, including pictures may be reproduced and/or made public, whether by printing, photocopying, microfilm or by
any other means whatsoever, without the prior written permission of Ultimaker.
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Table of Contents
Preface 4
Certications 5
1. Safety and compliance 6
1.1 Safety messages 7
1.2 Hazards 8
2. Introduction 9
2.1 Main components Ultimaker 3 or Ultimaker 3 Extended 10
2.2 Specifications 11
3. Unpack and install the hardware 12
3.1 Unboxing 13
3.2 Installing the hardware accessories 15
4. Set up for rst use 17
4.1 Print core installation 18
4.2 Loading materials 19
4.3 Installing Wi-Fi and firmware 21
4.4 Installing Ultimaker Cura 22
5. Operation 23
5.1 Control and display 24
5.2 Materials 25
5.3 Preparing a print with Ultimaker Cura 26
5.4 Starting a print 28
5.5 Removing the print 30
5.6 Removing support material 31
5.7 Changing materials and print cores 33
5.8 Calibrations 34
6. Maintenance 37
6.1 Updating the firmware 38
6.2 Storage and handling of materials 39
6.3 Maintenance schedule 40
6.4 Clean the printer 41
6.5 Lubricate the axles 44
6.6 Check for play on axles 45
6.7 Check the tension of the short belts 46
6.8 Check for residue in the front fan of the print head 47
6.9 Check the quality of the silicone nozzle cover 48
6.10 Lubricate the lead screw of the Z motor 49
6.11 Clean the print cores 50
6.12 Clean the feeders and replace the Bowden tubes 53
7. Troubleshooting 56
7.1 Error messages 57
7.2 Print core troubleshooting 58
7.3 Print quality issues 59
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Preface
This is the installation and user manual for your Ultimaker 3 or Ultimaker 3 Extended. This manual contains chapters about
the installation and use of the 3D printer.
The manual contains important information and instructions on safety, installation and use. Please read all information and
follow the instructions and guidelines in this manual carefully. This ensures that you will obtain great quality prints and
that possible accidents and injuries will be prevented.
Make sure that everyone who uses the Ultimaker 3 or Ultimaker 3 Extended has access to this manual.
Every effort has been made to make this manual as accurate and complete as possible. The information is believed to be
correct but does not aim to be all inclusive and shall be used only as a guide. Should you discover any errors or omissions,
please bring this to our attention, so that we can make amendments. This will enable us to improve our documentation and
service to you.
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Certications
For the latest version of the CE document go to www.ultimaker.com
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Safety and
compliance
1
It is very important to work safely with your
Ultimaker 3 or Ultimaker 3 Extended.
This chapter is about safety and hazards.
Please read all information carefully to prevent
possible accidents and injuries.
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1.1 Safety messages
This manual contains warnings and safety notices.
Provides additional information that is helpful to do a task or to avoid problems.
Warns of a situation that may cause material damage or injuries if one does not follow the safety instructions.
General Safety Information
The Ultimaker 3 or Ultimaker 3 Extended generates high temperatures and has hot moving parts that can cause injury.
Never reach inside of the Ultimaker 3 or Ultimaker 3 Extended while it is in operation. Always control the printer with
the button at the front or the power switch at the back. Allow the Ultimaker 3 or Ultimaker 3 Extended to cool down for 5
minutes before reaching inside.
Do not change or adjust anything on the Ultimaker 3 or Ultimaker 3 Extended unless the change is authorized by the
manufacturer.
Do not store items in the Ultimaker 3 or Ultimaker 3 Extended.
The Ultimaker 3 or Ultimaker 3 Extended is not intended for use by persons with reduced physical and/or mental
capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction concerning the
use of the appliance by a person responsible for their safety.
Children should be under constant supervision when using the printer.
Intentional radio
This device may not cause harmful interference, and this device must accept any interference received, including
interference that may cause undesired operation.
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1.2 Hazards
Electromagnetic Compatibility (EMC)
This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part 15 of the
FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is
operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not
installed and used in accordance with the instruction manual, may cause harmful interference to radio communications.
Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be
required to correct the interference at his own expense.
Electrical Safety
The Ultimaker 3 has been tested according to the IEC 60950-1, which falls under the low voltage directive.
The Ultimaker 3 must be used in conjunction with the Meanwell power supply GST220AX and delivered power
cord. In combination, they guarantee safe use in relation to short-circuit, overload, over-voltage and overtemperature. An earthed mains socket must be used. Be sure that the building installation has dedicated means
for over-current and short-circuiting. For more information, please look at our website for the CB-report.
Always unplug the printer before doing maintenance or modifications.
Mechanical Safety
The Ultimaker 3 contains moving parts. No damage to the user will be expected from the drive belts. The force
of the build plate is big enough to give some damage, so keep hands out of the reach of the build plate during
operation.
Always unplug the printer before doing maintenance or modifications.
Risk of Burns
There is a potential risk of burns: the print head can reach temperatures up to 280 °C, while the heated bed can
reach temperatures of 100 °C. Do not touch both with your bare hands.
Always allow the printer to cool down for 30 minutes before performing maintenance or modifications.
Health and Safety
The Ultimaker 3 is designed for Ultimaker filament. These materials can be printed safely if the recommended
temperatures and settings are used. We recommend to print all Ultimaker materials in a well-ventilated area.
Please check the SDS of each specific material for more information.
Non-Ultimaker materials could release VOCs (volatile organic compounds) while processed in Ultimaker 3D printers
(not covered by warranty). These can cause headaches, fatigue, dizziness, confusion, drowsiness, malaise, difficulty in
concentration and feeling of intoxication. Usage of a fume hood is recommended. Look at the SDS of these materials for
more information.
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Introduction
2
Meet your Ultimaker 3 and learn what
the possibilities of this 3D printer are.
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2.1 Main components Ultimaker 3 or Ultimaker 3 Extended
The model exposed is the Ultimaker 3. The main components of the Ultimaker 3 Extended are the same and on the
exact same position. The only difference between the two printers is the height of the housing. See Specifications
for the different dimensions.
1. Build plate
2. Print head
3. Knurled nuts
4. Build plate clamps
5. Push/rotate button
6. Display
7. USB port
8. Feeder 2
9. Bowden tubes
10. Feeder 1
11. Ethernet port
12. Double spool holder with NFC cable
13. Cable cover
14. Power socket and cable
15. Power switch
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2.2 Specications
Technology
Print head
Build volume
Filament diameter
Layer resolution
XYZ accuracy
Print head travel speed
Build speed
Build plate
Build plate temperature
Build plate leveling
Supported materials
Nozzle diameter
Nozzle temperature
Nozzle heat up time
Build plate heat up time
Operating sound
Material recognition
Connectivity
Monitoring
Fused deposition modeling (FDM)
Dual-extrusion print head with an auto-nozzle lifting system and
swappable print cores
Ultimaker 3
Left nozzle: 215 x 215 x 200 mm
Right nozzle: 215 x 215 x 200 mm
Dual material: 197 x 215 x 200 mm
2.85 mm
0.25 mm nozzle: 150 - 60 micron
0.40 mm nozzle: 200 - 20 micron
0.80 mm nozzle: 600 - 20 micron
12.5, 12.5, 2.5 micron
30 - 300 mm/s
< 24 mm³/s
Heated glass build plate
20 - 100 ºC
Active leveling
Nylon, PLA, ABS, CPE, CPE+, PC, TPU 95A, PP, PVA, Breakaway
0.25 mm, 0.40 mm, 0.80 mm
180 - 280 ºC
< 2 min
< 4 min (20 - > 60 ºC)
50 dBA
Material recognition with NFC scanner
Wi-Fi, LAN, USB port
Live camera
Ultimaker 3
342 x 380 x 389 mm
342 x 505 x 588 mm
10,6 kg
15,5 kg
400 x 395 x 590 mm
100 - 240V
4A, 50 - 60Hz
221 W max.
24 V DC, 9.2 A
15 - 32 ºC, 10 - 90% RH non condensing
See material specifications for optimal conditions
0 - 32 ºC
Ultimaker Cura, our free print preparation software
MacOS, Windows, and Linux
STL, OBJ, X3D and 3MF
G and GCODE
BMP, GIF, JPG and PNG
Power requirements
Software
Ambient conditions
Dimensions
Dimensions (with Bowden tube and spool holder)
Nett weight
Shipping weight
Shipping box dimensions
Input
Output
Operating ambient temperature
Non-operating temperature
Supplied software
Supported OS
File types
Printer and printing properties
Physical dimensions
Ultimaker 3 Extended
342 x 380 x 489 mm
342 x 505 x 688 mm
11,3 kg
16,8 kg
400 x 395 x 690 mm
Ultimaker 3 Extended
215 x 215 x 300 mm
215 x 215 x 300 mm
197 x 215 x 300 mm
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Unpack and install
the hardware
3
Carefully unpack your Ultimaker 3 or Ultimaker 3
Extended and set up the hardware according to the
instructions in this chapter.
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3.1 Unboxing
The Ultimaker 3 comes in reusable, durable packaging, specially designed to protect your Ultimaker 3.
Unpacking
Follow the steps below properly to unpack your Ultimaker 3.
1. Take the Ultimaker 3 out of the cardboard box.
2. Loosen the strap by opening the buckle.
3. Remove the top part of the Styrofoam packaging with the two spools of filament and factory test print in it.
4. Take out the Accessory Box.
5. Remove the Styrofoam part that is placed at the front bottom side of the Ultimaker 3.
6. Take the Ultimaker 3, remove the bottom Styrofoam part and place the Ultimaker 3 on a flat surface.
7. Cut the zip tie that secures the print head.
8. Remove the piece of tape from the print head.
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This in the box
Besides the spools of PLA (350 g) and PVA (350 g), test print and a quick start guide, the Ultimaker 3 is supplied with
several hardware accessories. Check if all these accessories are included before continuing.
1. Power cable (under the printer)
2. Power adapter
3. Ethernet cable
4. Spool holder with NFC cable
5. Material guide
6. Cable cover
7. Hex screwdriver
8. Print core AA 0.4 and print core BB 0.4
Another print core AA 0.4 is placed in print head slot 1 of the Ultimaker 3.
9. Glass plate
10. Calibration card
11. Cleaning filament
12. USB stick
13. XY calibration sheet
14. Glue stick
15. Magnalube (for lead screw Z motor)
16. Machine oil (for X/Y/Z axles)
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3.2 Installing the hardware accessories
Placing and connecting the NFC spool holder
1. Gently place the printer on its left side.
2. Insert the spool holder into the back panel. First place the top part in the hole and push until it snaps into place.
3. Connect the NFC cable to the NFC socket. The flat side of the connector faces away from the bottom panel.
4. Guide the NFC cable through the notch in the back panel.
If you have an Ultimaker 3 you should coil the remaining cable up against the back panel, so that it fits behind the
cable cover properly. This is not necessary for the Ultimaker 3 Extended.
5. Insert the cable cover into the back panel to keep the cable in place.
6. Gently place the Ultimaker 3 upright.
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Placing the glass plate
1. Open the two build plate clamps at the front of the build plate.
2. Gently slide the glass plate onto the build plate and ensure that it snaps into the build plate clamps at the back.
3. Close the two build plate clamps at the front to secure the glass plate.
Leaving the build plate clamps open may damage your Ultimaker 3 when the build plate is raised.
Connecting the power supply
1. Connect the power cable to the power adapter.
2. Plug the power cable into the wall socket.
3. Connect the other side of the power adapter to the Ultimaker 3. The flat side of the connector needs to face
downwards. Before you push the cable firmly into the port, you have to pull the sliding mechanism back. When the
cord is in the printer you can let go to lock it into place.
The Ultimaker 3 is capable of using currents in the range of 230 V AC 50 Hz or 110 V AC 60 Hz. It should use an
earthed wall socket to protect against over-current and the building should have dedicated means to protect
against short-circuit.
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Set up for rst use
4
After installing the accessories, you have to set
up the printer for the first use. In this chapter you
find the steps to be taken for print core installation,
loading the materials, setting up Wi-Fi, updating
the firmware and installing the Ultimaker Cura
software.
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4.1 Print core installation
To perform the setup steps, turn on the printer with the power switch at the back. The welcome setup appears on the
display. Rotate the button to navigate through the menus and press the button to confirm your selection.
Print cores
The Ultimaker 3 uses two print cores in the print head, which are interchangeable.
There are two types of print cores:
• Type AA: for printing build materials and Ultimaker Breakaway material
• Type BB: for printing water-soluble support material
Each Ultimaker 3 comes with two print cores AA 0.4 - of which one is already installed in print head slot 1 - and one print
core BB 0.4. This means that it is possible to make prints with two build materials or with a build and support material.
The print cores contain information so that the printer always knows which print cores are installed and which materials
can be used with this print core.
Installing the second print core
During the welcome setup the second print core must be installed. To do this, follow the steps on the display of the
Ultimaker 3:
1. Open the print head fan bracket and press Continue.
2. The Ultimaker 3 will now automatically detect the print core (AA) that is placed in print head slot 1.
Confirm to continue.
3. Install the print core BB in print head slot 2 by squeezing the levers of the print core and sliding it into the print head.
Do not touch the chip on the back side of the print core with your hands.
Make sure you keep the print core completely vertical while installing it so it will smoothly slide into the print
head.
4. The Ultimaker 3 should now automatically detect the print core (BB) that is placed in print head slot 2.
Confirm to continue.
5. Close the print head fan bracket and confirm to proceed with the setup procedure.
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