Ultimaker 2+, 2 Extended+ Installation And User Manual

Ultimaker 2+

Installation and user manual

Original manual v2.0 2019

2

Disclaimer

Please read and understand the contents of this installation and user manual carefully. Failure to read the manual

may lead to personal injury, inferior results or damage to the Ultimaker 2+. Always make sure that anyone who
uses the 3D printer knows and understand the contents of the manual and makes the most out of the Ultimaker 2+
or Ultimaker 2 Extended+.

The conditions or methods used for assembling, handling, storage, use or disposal* of the device are beyond our control
and may be beyond our knowledge. For this and other reasons, we do not assume responsibility and expressly disclaim
liability for loss, injuries, damage, or expense arising out of or in any way connected with the assembly, handling, storage,
use or disposal of the product.*

The information in this document was obtained from sources which we believe are reliable. However, the information is
provided without any warranty, express or implied, regarding its correctness.

Intended use Ultimaker 2+

Ultimaker 3D printers are designed and built for fused deposition modeling with Ultimaker engineering thermoplastics
within a commercial/business environment. The mixture of precision and speed makes the Ultimaker 3D printers the
perfect machine for concept models, functional prototypes and the production of small series. Although we achieved a
very high standard in the reproduction of 3D models with the usage of Ultimaker Cura, the user remains responsible to
qualify and validate the application of the printed object for its intended use, especially critical for applications in strictly
regulated areas like medical devices and aeronautics. While being an open material platform the best results will be
achieved with Ultimaker certified material, while effort has been made to match material properties with machine settings.

* We comply to the WEEE-directive.

Copyright © 2019 Ultimaker. All rights reserved worldwide.
This language version of the manual is verified by the manufacturer (Original manual).
No part of this publication, including pictures may be reproduced and/or made public, whether by printing, photocopying, microfilm or by
any other means whatsoever, without the prior written permission of Ultimaker.

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Table of Contents

1. Safety and compliance 6

Safety messages 7
Hazards 8

2. Introduction 9

Main components Ultimaker 2 or Ultimaker 2 Extended+ 10
Specifications 11

3. Unpack and install the hardware 12

Unboxing 13
Installing the hardware accessories 15

4. Set up for rst use 17

Build plate leveling 18

Loading material 19
Installing Ultimaker Cura 20

5. Operation 21

Control and display 22
Material 23
Preparing a print with Ultimaker Cura 24
Starting a print 25
Removing the print 26
Changing the material and nozzle 27

6. Maintenance 28

Update the firmware 29
Build plate calibration 30
Storage and handling of materials 31
Hardware maintenance 32
Clean the printer 33
Lubricate the axles 36
Check for play on axles 37
Check for tension of short belts 38
Lubricate the lead screw of the Z motor 39
Retighten the hot-end isolator 40
Clean the feeder and replace the Bowden tube 41

7. Troubleshooting 42

Error messages 43
Clogged nozzle 44
Print quality issues 46

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Preface

This is the installation and user manual for your Ultimaker 2+ or Ultimaker 2 Extended+. This manual contains chapters
about the installation and use of the 3D printer.

The manual contains important information and instructions on safety, installation and use. Please read all information and
follow the instructions and guidelines in this manual carefully. This ensures that you will obtain great quality prints and
that possible accidents and injuries will be prevented.
Make sure that everyone who uses the Ultimaker 2+ or Ultimaker 2 Extended+ has access to this manual.

Every effort has been made to make this manual as accurate and complete as possible. The information is believed to be
correct but does not aim to be all inclusive and shall be used only as a guide. Should you discover any errors or omissions,
please bring this to our attention, so that we can make amendments. This will enable us to improve our documentation and
service to you.

5

Certications

6

Safety and
compliance

1

It is very important to work safely with your
Ultimaker 2+ or Ultimaker 2 Extended+.
This chapter is about safety and hazards.
Please read all information carefully to prevent
possible accidents and injuries.

7

Safety messages

This manual contains warnings and safety notices.

Provides additional information that is helpful to do a task or to avoid problems.

Warns of a situation that may cause material damage or injuries if one does not follow the safety instructions.

General Safety Information

The Ultimaker 2+ or Ultimaker 2+ Extended generates high temperatures and has hot moving parts that can cause injury.
Never reach inside of the Ultimaker 2+ or Ultimaker 2 Extended+ while it is in operation. Always control the printer with
the button at the front or the power switch at the back. Allow the Ultimaker 2+ or Ultimaker 2 Extended+ to cool down for 5
minutes before reaching inside.

The Ultimaker 2+ or Ultimaker 2 Extended+ generates high temperatures and has hot moving parts that can cause injury.
Never reach inside the Ultimaker 2+ or Ultimaker 2 Extended+ while it is in operation. Always control the printer with the
button at the front or the power switch at the back. Allow the Ultimaker 2+ or Ultimaker 2 Extended+ to cool down for 5
minutes before reaching inside.

Do not change or adjust anything on the Ultimaker 2+ unless the change is authorized by the manufacturer.

Do not store items in the Ultimaker 2+ or Ultimaker 2 Extended+.

The Ultimaker 2+ or Ultimaker 2 Extended+ is not intended for use by persons with reduced physical and/or mental
capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction concerning
the use of the appliance by a person responsible for their safety.

Children should be under constant supervision when using the printer.

Intentional radio

This device may not cause harmful interference, and this device must accept any interference received, including
interference that may cause undesired operation.

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Hazards

Electromagnetic Compatibility (EMC)

This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part 15 of the
FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is
operated in a commercial environment.This equipment generates, uses, and can radiate radio frequency energy and, if not
installed and used in accordance with the instruction manual, may cause harmful interference to radio communications.
Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be
required to correct the interference at his own expense.

Electrical Safety

The Ultimaker 2+ has been tested according to the IEC 60950-1, which falls under the low voltage directive.

The Ultimaker 2+ must be used in conjunction with the Meanwell power supply GST220AX and delivered
power cord. In combination, they guarantee safe use in relation to short-circuit, overload, over-voltage and over
temperature. An earthed mains socket must be used. Be sure that the building installation has dedicated means
for overcurrent and short-circuiting. For more information, please look at our website for the CB-report.

Always unplug the printer before doing maintenance or modifications.

Mechanical Safety

The Ultimaker 2+ contains moving parts. No damage to the user will be expected from the drive belts. The force

of the build plate is big enough to give some damage, so keep hands out of the reach of the build plate during
operation.

Always unplug the printer before doing maintenance or modifications.

Risk of Burns

There is a potential risk of burns: the print head can reach temperatures up to 260 °C, while the heated bed can

reach temperatures of 120 °C. Do not touch both with your bare hands.

Always allow the printer to cool down for 30 minutes before performing maintenance or modifications.

Health and Safety

The Ultimaker 2+ is designed for Ultimaker material. These materials can be printed safely if the recommended

temperatures and settings are used. We recommend printing all Ultimaker materials in a well-ventilated area.
Please check the SDS of each specific material for more information.

Third-party materials can release VOCs (volatile organic compounds) above regulated threshold limit values when
processed in Ultimaker 3D printers (not covered by warranty). These can cause headaches, fatigue, dizziness, confusion,
drowsiness, malaise, difficulty in concentration, and feelings of intoxication. Usage of a fume hood is recommended. Look
at the SDS of these materials for more information.

9

Introduction

2

Meet your Ultimaker 2+ and learn what
the possibilities of this 3D printer are.

10

Main components Ultimaker 2+ or Ultimaker 2 Extended+

The model exposed is the Ultimaker 2+. The main components of the Ultimaker 2 Extended+ are the same

and on the exact same position. The only difference between the two printers is the height of the housing. See
Specifications for the different dimensions.

1. Build plate

2. Print head

3. Knurled nuts

4. Build plate clamps

5. Push/rotate button

6. Display

7. SD card slot

8. Bowden tube

9. Print head cable

10. Feeder

11. Power switch

12. USB port (only for updating firmware)

13. Power socket and cable

14. Spool holder

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45674

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111214

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11

Specications

Technology
Print head
Build volume
Filament diameter
Layer resolution

XYZ accuracy
Print head travel speed
Build speed

Build plate
Build plate temperature
Build plate leveling
Supported materials
Nozzle diameter
Nozzle temperature
Nozzle heat up time
Build plate heat up time
Operating sound
Connectivity

Power requirements

Software

Ambient conditions

Dimensions
Dimensions (with Bowden tube and spool holder)
Nett weight
Shipping weight
Shipping box dimensions

Required input
Maximum output

Operating ambient temperature
Non-operating temperature

Supplied software
Supported OS
Plugin integration
File types

Printer and printing properties

Physical dimensions

Fused filament fabrication (FFF)
Single extrusion print head with swappable nozzles
223 x 223 x 205 mm

2.85 mm

0.25 mm nozzle: 60 - 150 micron

0.4 mm nozzle: 20 - 200 micron

0.6 mm nozzle: 20 - 400 micron

0.8 mm nozzle: 20 - 600 micron

12.5, 12.5, 5 micron
30 - 300 mm/s

0.25 mm nozzle: < 8 mm³/s

0.4 mm nozzle: < 16 mm³/s

0.6 mm nozzle: < 23 mm³/s

0.8 mm nozzle: < 24 mm³/s
Heated glass build plate
20 - 100 ºC
Assisted leveling
PLA, ABS, Nylon, CPE, CPE+, PC, PP, TPU 95A
Included are 0.25, 0.4, 0.6 and 0.8 mm nozzles
180 - 260 ºC
~ 1 min
< 4 min (20 - > 60 ºC)
50 dBA
Standalone 3D printing from SD card (included)

342 x 357 x 388mm
342 x 493 x 588 mm
11,3 kg
18,5 kg
390 x 400 x 565 mm

100 - 240V / 50 - 60 Hz
221 W

15 - 32 ºC
0 - 32 ºC

Ultimaker Cura, our free print preparation software
MacOS, Windows, and Linux
SolidWorks, Siemens NX, Autodesk Inventor
Ultimaker Cura: STL, OBJ, X3D, 3MF, BMP, GIF, JPG, PNG
Printable formats: GCODE

12

Unpack and install
the hardware

3

Carefully unpack your Ultimaker 2+ or
Ultimaker 2 Extended+ and set up the hardware
according to the instructions in this chapter.

13

The Ultimaker comes in reusable, durable packaging, specially designed to protect your Ultimaker 2+.

Unpacking

Follow the steps below properly to unpack your Ultimaker 2+.

1. Take the Ultimaker 2+ out of the cardboard box.

2. Loosen the strap by opening the buckle.

3. Take out the accessory box.

4. Take the spool with PLA filament and factory test print out of the styrofoam.

5. Remove the styrofoam packaging, take the Ultimaker 2+ and place it on a flat surface.

6. Manually lift the build plate and remove the packaging material under the build plate.

7. Cut the zip tie that secures the print head.

Unboxing

14

This in the box

The Ultimaker 2+ is supplied with several hardware accessories. Check if all these accessories are included before
continuing.

1. Material spool PLA (750 g)

2. Nozzle kit

3. Power adapter and cable

4. Glass plate

5. Calibration card

6. Hex wrenches (2 mm, 2.5 mm)

7. Spool holder

8. Glue stick

9. Magnalube (for lead screw Z motor)

10. USB cable (only for updating firmware)

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