U-Line U-3018CLROL-00 Service Manual
®
SERVICE MANUAL
MODULAR 3000 SERIES
120V, 3018CLR MODELS
U-3018CLROL-00
U-3018CLROL-01
U-3018CLROL-40
U-3018CLROL-41
U-3018CLRS-00
U-3018CLRS-01
U-3018CLRS-40
U-3018CLRS-41
THE MODULAR 3000 SERIES ARE INTENDED FOR BUILT-IN INSTALLATIONS ONLY
The American Built-In Undercounter Leader Since 1962
U-LINE.COM
PRODUCT LIABILITY POLICY
In the event that a U-Line unit is involved in an alleged property damage claim, it must remain unaltered and unrepaired for evaluation. No
service or repairs should be performed on any unit suspected to be involved in property damage. If a unit has been altered or repaired in the
field prior to U-Line’s evaluation, any claim for damage may be declined.
When a product evaluation is needed, it is the consumer’s responsibility to assure that the unit is returned for evaluation. Please call U-Line
immediately at 1-800-779-2547 for assistance.
Field service technicians are authorized to make an initial assessment. If in the servicer’s judgment the property damage is the result of a product
defect, the product must be removed and returned to U-Line in an unaltered condition. The dealer is authorized to permanently replace the
end-user’s product at no cost to the end-user. Please call U-Line immediately at 1-800-779-2547 to initiate the Return Authorization (RA) and
product exchange process.
If in the servicer’s judgment, the property damage is the result of installation (water connection/drain, etc.), the consumer must be notified and
the correction would be made by the servicer or installer without removing the product. Any claim for these damages must be directed to the
original installer.
If the U-Line unit in question is a Clear Ice Machine (CLR) or Clear Ice Machine/Refrigerator Combo (CLRCO) with a drain pump, both the unit
and the drain pump (regardless of the manufacturer) must be returned to U-Line.
To complete the damage claim process for the consumer, please obtain the following information. This information can be emailed to U-Line at
onlineservice@U-Line.com, faxed to 1-414-354-5696 or mailed to the address below.
Pictures of the unit, installation and any alleged property damage.
Inquire when the problem first appeared, any prior problems with the product and provide a brief description of the alleged damages.
To expedite the claim process, U-Line will need two damage repair estimates.
Reference the Return Authorization (RA) number and consumer name when providing this information.
If a unit is returned to U-Line for evaluation, it will take approximately ten business days. No field service company is authorized to perform this
evaluation. Once a Return Authorization (RA) Number is issued and the unit has been boxed in a U-Line carton, please contact U-Line to make
arrangements for shipping. U-Line will keep the appropriate parties informed during the evaluation process.
If the evaluation finds the U-Line unit (or U-Line P60 pump) to be defective, causing the property damage, the damage claim will be reviewed by
the U-Line Customer Assurance Department for disposition.
If the evaluation finds the U-Line unit not to be defective, does not repeat a failure or does not leak any water from the U-Line unit (or U-Line
P60 pump), all claims for damage will be declined.
Website: u-line.com
Mailing Address:
P.O. Box 245040
Milwaukee, WI 53224-9540
U.S.A.
Physical Address:
8900 N. 55th St.
Milwaukee, WI 53223
U.S.A.
Phone 1-414-354-0300
Fax 1-414-354-7905
u-line.com
Table of Contents
Safety Precautions
Product Features
Product Operation
Prepare Plumbing
Drain Connection
3000 Series Maintenance
Cleaning
3000 Series Doors
Service
Troubleshooting
Safety Alert Definitions........................................................................................................................................ 1
Guide Coverage..................................................................................................................................................... 2
Model Features ...................................................................................................................................................... 2
3000 Series Features............................................................................................................................................. 2
Warranty Claims Procedure............................................................................................................................... 3
Replacement Parts................................................................................................................................................. 4
Models Covered .................................................................................................................................................... 5
System Default Values.......................................................................................................................................... 5
Air Flow ................................................................................................................................................................... 6
Initial Startup........................................................................................................................................................... 6
U-Select® Control................................................................................................................................................ 6
Customer Menu..................................................................................................................................................... 6
Service Menu ........................................................................................................................................................10
USB Communication .......................................................................................................................................... 14
Thermistors .......................................................................................................................................................... 15
Viewing Temperature.........................................................................................................................................15
Refresh Kit ............................................................................................................................................................16
Ice Cube Thickness Adjustment ...................................................................................................................... 16
Quick Guide ......................................................................................................................................................... 18
1/4" Copper Water Supply Connection ........................................................................................................19
U-Line Water Hookup Kit Connection.........................................................................................................20
Gravity Drain........................................................................................................................................................21
Factory Installed Drain Pump ...........................................................................................................................21
Drain Connection................................................................................................................................................ 22
Leveling ..................................................................................................................................................................23
Removing and Installing Grille ..........................................................................................................................23
Adjusting Grille .................................................................................................................................................... 23
Exterior Cleaning................................................................................................................................................. 24
Interior Cleaning..................................................................................................................................................24
Clear Ice Maker Cleaning Cycle.......................................................................................................................24
Condenser Cleaning ........................................................................................................................................... 26
Storage, Vacation and Moving ..........................................................................................................................26
Product Disposal ................................................................................................................................................. 26
Door Alignment and Adjustment ....................................................................................................................27
Replacement Parts...............................................................................................................................................28
Normal Operating Sounds ................................................................................................................................ 28
Troubleshooting Guide......................................................................................................................................28
Main Control ........................................................................................................................................................ 29
Component Testing............................................................................................................................................30
System Information.............................................................................................................................................31
General Information
NOTICE
DANGER
!
WARNING
!
CAUTION
!
Safety Precautions
• PLEASE READ all instructions before installing,
operating, or servicing the appliance.
• Proper installation procedures must be followed when
completing an installation or relocation of a unit. An
INSTALLATION GUIDE for the unit, providing complete
installation information, is available from U-Line
Corporation direct. Consult the installation guide before
any installation begins. U-Line contact information
appears on the rear cover of this guide.
• This unit requires connection to a dedicated 15 Amp
grounded (three-prong), polarized receptacle, installed by
a qualified electrician, compliant with applicable electrical
codes.
Safety Alert Definitions
Throughout this guide are safety items labeled with a Danger,
Warning or Caution based on the risk type:
General Precautions
Use this appliance for its intended purpose only and follow these
general precautions with those listed throughout this guide:
DANGER
!
RISK OF CHILD ENTRAPMENT. Before you throw away your
old refrigerator or freezer, take off the doors and leave shelves
in place so children may not easily climb inside.
WARNING
!
• SHOCK HAZARD - Electrical Grounding Required.
• Never attempt to repair or perform maintenance on
the unit until the electricity has been disconnected.
• Never remove the round grounding prong from the
plug and never use a two-prong grounding adapter.
• Altering, cutting of power cord, removal of power cord,
removal of power plug, or direct wiring can cause
serious injury, fire and/or loss of property and/or life,
and will void the warranty.
• Never use an extension cord to connect power to the
unit.
• Always keep your working area dry.
Danger means that failure to follow this safety statement will
result in severe personal injury or death.
Warning means that failure to follow this safety
statement could result in serious personal injury or death.
Caution means that failure to follow this safety statement
may result in minor or moderate personal injury, property
or equipment damage.
WARNING
!
Install provided Anti-Tip kit on all 3000 series units.
Serious personal injury could occur.
CAUTION
!
• Use care when moving and handling the unit. Use gloves
to prevent personal injury from sharp edges.
• If your model requires defrosting, DO NOT use an ice pick
or other sharp instrument to help speed up defrosting.
These instruments can puncture the inner lining or
damage the cooling unit. DO NOT use any type of heater
to defrost. Using a heater to speed up defrosting can
cause personal injury and damage to the inner lining.
NOTICE
• Do not lift unit by door handle.
• Never install or operate the unit behind closed doors. Be
sure front grille is free of obstruction. Obstructing free
airflow can cause the unit to malfunction and will void the
warranty.
• Failure to clean the condenser every six months can cause
the unit to malfunction. This could void the warranty.
• Do not Block any internal Fans.
Use only genuine U-Line replacement parts. Imitation parts
can damage the unit, affect its operation or performance
and may void the warranty.
u-line.com 1
General Information
Product Features
Guide Coverage
This guide covers the following list of models.
U-3018CLROL-00
U-3018CLROL-01
U-3018CLROL-40
U-3018CLROL-41
U-3018CLRS-00
U-3018CLRS-01
U-3018CLRS-40
U-3018CLRS-41
Model Features
High daily ice production and storage. The 3018CLR produces
up to 60 pounds of ice per day and stores up to 30 pounds.
Electronic control module. Automatically adjusts for changes in
room and water temperatures to maximize ice production.
Easy, self-cleaning process. Models have a simple to use self
cleaning process. Within one hour all ice making internal components
have been thoroughly cleaned and rinsed.
Flexible water drain options. Water may be drained using either
a gravity fed drain or a U-Line supplied P60 drain pump.
3000 Series Features
Advanced OLED control system: State of the art OLED control
system display.
Fully integrated design: Units are designed to blend seamlessly
with surrounding decor.
Stainless steel: Stainless steel models offer a commercial stainless
steel handle and door wrap.
Overlay models: Overlay models accept a custom overlay panel or
frame to achieve perfect symmetry with surrounding cabinetry.
Fully adjustable toe-kick / Grille: Grille is fully adjustable and can
be lined up with surrounding cabinetry toe kick height and depth for
a truly built-in look.
Adjustable leg levelers: Heavy Duty leg levelers help dial in the
perfect fit. Rear leg levelers are adjusted from the front of the unit for
ease of installation.
Advanced diagnostic system: Advanced diagnostic systems
accessible through front grille mounted USB port, an industry first.
Advanced LED lighting system: Energy efficient and low heat
LED lighting provides an elegant illumination system. Theater style
lights build to fully on and dim to fully off over a 3 second window.
Fully programmable / adjustable.
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General Information
NOTICE
Warranty Claims Procedure
Warranty claims must be filed within 60 days after the
completion of the service call.
For fastest processing, please submit claims on-line at
u-lineservice.com. Claims can also be submitted by fax or by mail.
U-Line Corporation
P.O. Box 245040
Milwaukee WI, 53224-9540, U.S.A.
FAX 1-414-354-5696
Please be sure the claim is legible. If the claim form cannot be read, it
will be returned.
Warranty rates must be on file with U-Line before submittal.
Although U-Line prefers the NARDA form, any standard invoice will
be accepted.
The following information must be included on the submittal:
• Complete model number
• Complete serial number
• Original consumer complaint summary
• Repair performed
• Labor (also includes refrigerant & recovery charges)
• Genuine U-Line part number(s) used during repair
• Include invoice number/provider of these purchased part(s)
• Consumer signature & date
Claims will be returned, unpaid, if this information is not included.
If you work on more than one unit per service call please submit a
separate claim for each unit.
Proof of Purchase
If a copy of the Proof of Purchase/Proof of Install is not available, the
technician should record the following information on the Labor
Invoice:
Name of the selling dealer
Date of purchase/installation
Sales order or Invoice number
Description of verification document (i.e. Store Receipt, Closing
Papers, Sign-Off of Building Permit, Final Walk Through, etc.)
Confirm model and serial number
U-Line tracks all defects through warranty claims. Please be specific
on what repair was completed.
Note: U-Line covers door adjustments for 30 days after install.
U-Line will use the original ship date unless the unit has been
registered with U-Line. If you have questions about the warranty
status, please contact the U-Line Customer Assurance Department.
Email: onlineservice@u-line.com
Phone 1-800-779-2547
Labor and part claims are paid separately. Parts purchased directly
through U-Line will be reimbursed. The original invoice number
needs to be included. If a replacement part was purchased through a
distributor, you must handle the part warranty directly with that
company.
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General Information
1214997-08-0005
Year
Month
Factory
Use Only
Factory
Use Only
Serial Number
The serial number is divided into four segments. A typical serial
number is 1214997-08-0005.
Replacement Parts
How to Order Replacement Parts
In order to purchase parts from U-Line directly, you must have a
current re-sale certificate on file. Please go to u-line.com to find a
local parts distributor.
1. Refer to Service Parts and locate the illustration(s) for the model
you are servicing.
2. Locate the desired part to be serviced and note the item number
assigned to it.
3. Locate the item number within the parts list. Note the full
description and the corresponding part number. If this is for a
warranty unit, indicate and record the model and serial numbers.
4. When ordering parts, it will be necessary to supply Model
Number, Serial Number, Part Number, Part Description and in
some cases Color or Voltage.
All warranty parts will be shipped at no charge as long as warranty
status has been confirmed. If we require that a part be returned to
U-Line, you will be informed at the time the order is placed. It will be
noted on your packing list if we require you to return a part or if you
may field scrap it. If U-Line requires a defective part to be returned, a
prepaid shipping label will be included with your new replacement
part. When returning parts, enclose a copy of your packing list and a
copy of your labor claim, showing the model and serial number, and
tag or label the part with the nature of the defect.
Our warranty records may not match the customer’s information. In
this case, a proof of purchase will be required. If you do not have the
proof of purchase at the time the order is placed, the part will be
sent net 15 days, charged to a Visa or Master Card if you don’t have
an open account with U-Line Corporation. When the proof of
purchase is provided, we will credit your account.
5. Parts may be ordered on-line, by FAX or phone:
u-lineservice.com
4 u-line.com
onlineparts@u-line.com
FAX Number 1-414-354-7905
Phone Number 1-414-354-0300 or 1-800-779-2547
REPLACEMENT PARTS: Use only genuine U-Line replacement
parts. The use of non-U-Line parts can reduce ice rate, cause water
to overflow from ice maker mold, damage the unit, and can void the
warranty.
If U-Line requires the part to be returned, a pre-paid return shipping
tag will be provided. Please include a copy of the service invoice and
the packing list.
Models Covered
This guide covers the following models:
18" Clear Icemaker Models
General Information
Model Hinge
Configuration
Door Configuration P-60 Pump
Factory
Installed
U-3018CLROL-00 Right Hand Hinge Solid Overlay Door No
U-3018CLROL-01 Left Hand Hinge Solid Overlay Door No
U-3018CLROL-40 Right Hand Hinge Solid Overlay Door Yes
U-3018CLROL-41 Left Hand Hinge Solid Overlay Door Yes
U-3018CLRS-00 Right Hand Hinge Stainless Steel Door No
U-3018CLRS-01 Left Hand Hinge Stainless Steel Door No
U-3018CLRS-40 Right Hand Hinge Stainless Steel Door Yes
U-3018CLRS-41 Left Hand Hinge Stainless Steel Door yes
System Default Values
18" Clear Icemaker Models
Available Default Offset Differential Set Points
Model Modes Modes Bin Condenser Zone Zone Evap
U-3018CLROL-00 Ice Ice 0 0 2 36 42
U-3018CLROL-01 Ice Ice 0 0 2 36 42
U-3018CLROL-40 Ice Ice 0 0 2 36 42
U-3018CLROL-41 Ice Ice 0 0 2 36 42
U-3018CLRS-00 Ice Ice 0 0 2 36 42
U-3018CLRS-01 Ice Ice 0 0 2 36 42
U-3018CLRS-40 Ice Ice 0 0 2 36 42
U-3018RCLRS-41 Ice Ice 0 0 2 36 42
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General Information
NOTICE
Up
Select
Down
U-Select Lighting
Power
Up
Select
Down
WELCOME TO THE
CUSTOMER MENU. USE
UP/DOWN ARROWS TO
SCROLL SETTINGS.
Up
Select
Down
RETURN TO MENU
ACTUAL TEMPS
BIN TEMP = 35°F
COND TEMP = 114°F
Product Operation
Air Flow
3. Use U-Select Lighting
to cycle through each available timer
setting. Selections include “On With Door”, “On 3 Hours”, “On 6
Hours”, or “On 24 Hours”.
4. To exit, press Select
or simply wait for the menu to time out.
Customer Menu
The unit requires proper air flow to perform at its highest
efficiency. Do not block the front grille, internal fans or vents
at any time, or the unit will not perform as expected. Do not
install the unit behind a door.
Initial Startup
All U-Line controls are preset at the factory. Initial start-up requires
no adjustments.
To power your unit on simply press POWER and the unit will
immediately switch on. To turn the unit off, press and hold POWER
for 5 seconds and release. The display will show a countdown to
switching the unit off.
U-Select® Control
Digital Display
The 3000 Series units are controlled by a feature rich, advanced
OLED display control unit. The control panel allows adjustment to
temperature set-point, access to Energy Saver Mode, internal
temperature readings, and many other features.
The 3000 Series of U-Line undercounter refrigeration appliances
contain a feature rich customer menu. The Customer Menu allows
access to a Series of advanced features including Energy Saver Mode,
Sabbath mode, actual temperature readings as well as a method to
restore factory defaults.
3000 Series - Customer Menu
1. To access the Customer Menu hold Select for 5 seconds.
2. Use Up or Down to scroll through available selections.
3. Use Select to enter selected sub-menu.
4. To exit Customer menu, Use Down to scroll to the bottom of
the display and use Select to Select “Exit.”
Actual Temps
U-Select Lighting
1. To begin, press U-Select Lighting to enter the lighting menu.
2. Use Up or Down to cycle through each available brightness
setting; Low, Medium, or High.
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The Actual Temps option displays the actual temperature of the ice
bin, condenser, as well as ambient temperature.
1. To view actual temperature, Select Actual Temps from the
customer menu.
2. Use Up or Down to scroll through available information.
3. To return to the customer menu, Select
Return to Menu.
General Information
Up
Select
Down
Energy Saver Mode
Indicator
ICE PRODUCTION
(12m remaining)
Up
Select
Down
RETURN TO MENU
SABBATH MODE
OFF
Up
Select
Down
RETURN TO MENU
LANGUAGES
ENGLISH
Up
Select
Down
RETURN TO MENU
TONE LEVEL
HIGH
Energy Saver Mode
Energy Saver mode reduces overall energy consumption by reducing
the amount of ice stored in the bin, along with decreasing the lighting.
1. To enter Energy Saver first select Energy Saver from the
Customer Menu.
2. Use Down to select “Off” in the menu.
3. Press Select .
4. Use Up or Down to change the selection from Off to On.
5. Press Select to confirm your selection.
6. To return to the customer menu, Select
Return to Menu.
7. To cancel Energy Saver mode simply return to the Customer
Menu, Select Energy Saver mode and change “On” to “Off”.
Languages
The U-Line 3000 Series of models supports a number of display
languages including English, Spanish, French and German.
1. To change display language select Languages from the Customer
Menu.
2. Use Down to select “English”.
3. Press Select , “English” will begin to flash.
4. Use Up or Down to cycle through the available Languages.
5. Press Select to confirm your choice.
To n e L ev e l
Sabbath Mode
The U-line 3000 Series of models offer a Sabbath mode for users
who require this functionality during Sabbaths. Sabbath mode disables
system responses to user initiated activities and all external functions;
including lighting, display and audible alarms. The unit will still
maintain internal temperatures and set points.
1. To enter Sabbath Mode, select Sabbath Mode from the Customer
Menu.
2. Use Down to select “Off ”.
3. Press Select , “Off ” will begin to flash.
4. Use Up or Down to change “Off” to “On”.
5. Press Select to confirm your selection.
The Display will fade out as the unit enters Sabbath Mode. Sabbath
Mode remains active until Power is pressed.
Audible alarms and alert tones support four different Tone Level
settings, High, Medium, Low, and Off.
To select a new tone level, enter the Tone Level menu from the
Customer Menu.
1. Use
Up or Down
to select the current tone level.
2. Press Select , the current setting will begin to flash.
3. Use Up or Down to select a different level.
4. Use Select to confirm your choice.
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General Information
Up
Select
Down
RETURN TO MENU
FARENHEIT/CELSIUS
DEGREES = °F
Up
Select
Down
RETURN TO MENU
CLEAN CYCLE
CLEAN?
Up
Select
Down
RETURN TO MENU
SILENT MODE
SILENCE?
Up
Select
Down
RETURN TO MENU
ICE ADJUST
ICE ADJUST = 0
Fahrenheit / Celsius
Temperature and Set point information can be displayed in either
Fahrenheit or Celsius.
To change from Fahrenheit to Celsius enter the Fahrenheit / Celsius
menu from within the Customer Menu.
1. Use
Down
to select “Degrees”.
2. Press Select . The selection will begin to flash.
3. Use Up or Down to select between °F (Fahrenheit) or °C
(Celsius).
4. Press Select to confirm your choice.
Clean Cycle
Silent Mode
Users can halt ice production for 3 hours with an option called
“Silent Mode” in the Customer Menu. Silent Mode will begin once
the current ice making cycle is complete. After 3 hours in Silent
Mode, normal ice production will continue.
NOTE: Silent Mode will not silence any alerts.
To initiate Silent Mode, enter Silent Mode Menu from within the
Customer Menu.
Activating Silent Mode
1. Use
Down
to select “Silence?”.
2. Press Select . Silent Mode will now begin.
Cancelling Silent Mode
1. Use
Down
to select “Cancel?”.
A clean cycle can be initiated through this menu. Once the cleaning
cycle starts, the cycle cannot be stopped until complete.
To initiate a clean cycle, enter the Clean Cycle in the Customer
Menu. Please refer to CLEANING section regarding proper cleaning
procedure.
1. Use
Down
to select “Clean Cycle”.
2. Press Select . The clean cycle will now begin.
3. Refer to CLEANING section regarding proper cleaning procedure.
2. Press Select . Silent Mode will end.
Ice Adjust
The Ice Adjust option adjusts ice thickness by adding or subtracting
up to 5 minutes of ice production.
To change the ice thickness, enter the Ice Adjust menu from within
the Customer Menu.
To adjust thickness
1. Use
Down
to select “Ice Adjust”.
2. Press Select . The selection will begin to flash.
3. Use Up to make the ice thicker or Down to make the ice
thinner.
4. Press Select to confirm your choice.
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