U-Line U29RW00A, U29RB00A, U29RB15A, U29RB13A, U29RW13A INSTALLATION INSTRUCTIONS AND OPERATION MANUAL
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USER GUIDE
RIGHT PRODUCT. RIGHT PLACE. RIGHT TEMPERATURE. SINCE 1962.
SAFETY • INSTALLATION & INTEGRATION • OPERATING INSTRUCTIONS • MAINTENANCE • SERVICE
ADA Height Compliant Series • 29R • 21" Solid Door Refrigerator
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USER GUIDE
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SAFETY • INSTALLATION & INTEGRATION • OPERATING INSTRUCTIONS • MAINTENANCE • SERVICE
Contents
Intro
Safety
Safety and Warning
Disposal
Installation
Environmental Requirements
Electrical
Cutout Dimensions
Product Dimensions
Side by Side Installation
General Installation
Integrated Panel Dimensions
Integrated Panel Installation
Grille / Plinth Installation
Service
Troubleshooting
Warranty
Door Swing
Door Adjust
Operating Instructions
First Use
Control Operation
Airflow and Product Loading
Interior Shelves
Door Shelves
Maintenance
Cleaning
Cleaning Condenser
Extended Non-Use
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USER GUIDE
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WELCOME TO U-LINE
Congratulations on your U-Line purchase. Your product comes from a company with over five decades and three generations
of premium modular ice making, refrigeration, and wine preservation experience. U-Line continues to be the American
leader, delivering versatility and flexibility for multiple applications including residential, light commercial, outdoor and marine
use. U-Line’s complete product collection includes modular Wine Captain
Crescent Ice Makers, Glass & Solid Door Refrigerators, Drawer Models, Freezers, and Combo® Models.
U-Line has captivated those with an appreciation for the finer things with exceptional functionality, style, inspired innovations
and attention to even the smallest details. We are known and respected for our unwavering dedication to product design,
quality and selection. U-Line is headquartered in Milwaukee, Wisconsin with a west coast office located in Laguna Beach,
California and European support in Dublin, Ireland. U-Line has shipped product to five continents for over two decades and is
proud to have the opportunity to ship to you.
PRODUCT INFORMATION
Looking for additional information on your product? User Guides, Quick Reference Guides, CAD Drawings, Compliance
Documentation, and Product Warranty information are all available for reference and download at u-line.com under
Documentation.
®
Models, Beverage Centers, Clear Ice Machines,
PROPERTY DAMAGE / INJURY CONCERNS
In the unlikely event property damage or personal injury is suspected related to a U-Line product, please take the following
steps:
1. U-Line Customer Care must be contacted immediately at +1.800.779.2547.
2. Service or repairs performed on the unit without prior written approval from U-Line is not permitted. If the unit has been
altered or repaired in the field without prior written approval from U-Line, claims will not be eligible.
SERVICE INFORMATION
Answers to Customer Frequently Asked Questions are available at u-line.com under Customer Care or you may contact our
Customer Care group directly, contact information below.
GENERAL INQUIRIES
U-Line Corporation
8900 N. 55th Street
Milwaukee, Wisconsin 53223 USA
Monday - Friday 8:00 am to 4:30 pm CST
T: +1.414.354.0300
F: +1.414.354.7905
Email: sales@u-line.com
u-line.com
SERVICE & PARTS ASSISTANCE
Monday - Friday 8:00 am to 5:30 pm CST
T: +1.800.779.2547
F: +1.414.354.5696
Service Email: onlineservice@u-line.com
Parts Email: onlineparts@u-line.com
CONNECT WITH US
Designed, engineered and assembled in WI, USA
Introduction 1
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USER GUIDE
NOTICE
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Safety and Warning
Please read all instructions before installing,
operating, or servicing the appliance.
Use this appliance for its intended purpose only and follow
these general precautions with those listed throughout this
guide:
SAFETY ALERT DEFINITIONS
Throughout this guide are safety items labeled with a
Danger, Warning or Caution based on the risk type:
DANGER
!
Danger means that failure to follow this safety
statement will result in severe personal injury or
death.
DANGER
!
This unit contains R600a (Isobutane) which is a
flammable hydrocarbon. It is safe for regular
use. Do not use sharp objects to expedite
defrosting. Do not service without consulting the
“R600a specifications” section included in the
User Guide. Do not damage the refrigerant
circuit.
WARNING
!
Service must be done by factory authorized
service personnel. Any parts shall be replaced
with like components. Failure to comply could
increase the risk of possible ignition due to
incorrect parts or improper service.
WARNING
!
Warning means that failure to follow this safety
statement could result in serious personal injury
or death.
CAUTION
!
Caution means that failure to follow this safety
statement may result in minor or moderate
personal injury, property or equipment damage.
Safety and Warning 1
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Disposal and Recycling
DANGER
!
RISK OF CHILD ENTRAPMENT. Before you throw
away your old refrigerator or freezer, take off
the doors and leave shelves in place so children
may not easily climb inside.
If the unit is being removed from service for disposal,
check and obey all federal, state and local regulations
regarding the disposal and recycling of refrigeration
appliances, and follow these steps completely:
1. Remove all consumable contents from the unit.
2. Unplug the electrical cord from its socket.
3. Remove the door(s)/drawer(s).
Disposal and Recycling 1
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USER GUIDE
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Environmental Requirements
This unit is designed to operate between 50°F (10°C) and
100°F (37°C). High ambient temperatures (100°F [37°C]
or higher) may reduce the unit’s ability to reach low
temperatures.
For best performance, keep the unit out of direct sunlight
and away from heat generating equipment.
In climates where high humidity and dew points are
present, condensation may appear on outside surfaces.
This is considered normal. The condensation will
evaporate when the humidity drops.
CAUTION
!
Damages caused by ambient temperatures of
40°F (10°C) or below are not covered by the
warranty.
Environmental Requirements 1
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NOTICE
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Electrical
WARNING
!
SHOCK HAZARD — Electrical Grounding
Required. Never attempt to repair or perform
maintenance on the unit until the electricity has
been disconnected.
Never remove the round grounding prong from
the plug and never use a two-prong grounding
adapter.
Altering, cutting or removing power cord,
removing power plug, or direct wiring can cause
serious injury, fire, loss of property and/or life,
and will void the warranty.
Never use an extension cord to connect power to
the unit.
Always keep your working area dry.
Electrical installation must observe all state and
local codes. This unit requires connection to a
grounded (three-prong), polarized receptacle
that has been placed by a qualified electrician.
The unit requires a grounded and polarized 115 VAC,
60 Hz, 15A power supply (normal household current). An
individual, properly grounded branch circuit or circuit
breaker is recommended. A GFCI (ground fault circuit
interrupter) is usually not required for fixed location
appliances and is not recommended for your unit because
it could be prone to nuisance tripping. However, be sure
to consult your local codes.
See CUTOUT DIMENSIONS for recommended receptacle
location.
Electrical 1
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USER GUIDE
21-1/16"
(535 mm)
Typical
Counter
Height
34-1/4"
(870 mm)
to
35-1/8"
(867 mm)
Cut-Out
Height
28-5/8"
(727 mm)
to
28-7/8"
(733 mm)
Filler Panel (Not Provided by U-Line) –
May Be Added Above or Below Unit
to Enclose for a Built-In Look
1-1/2" (38 mm)
7"
(108 mm)
24"
(610 mm)
Preferred location
for electrical outlet
is in adjacent
cabinet.
5/8"
(16 mm)
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Cutout Dimensions
PREPARE SITE
Your U-Line product has been designed for either free-
standing or built-in installation. When built-in, your unit
does not require additional air space for top, sides or rear.
However, the front grille must NOT be obstructed and
clearance is required for an electrical connection in the
rear.
CAUTION
!
Unit can NOT be installed behind a closed cabinet
door.
Never remove the round grounding prong from
the plug and never use a two-prong grounding
adapter.
Never use an extension cord to connect power to
the unit.
CUT-OUT DIMENSIONS
Cutout Dimensions 1
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USER GUIDE
28 1/2"
20 7/8" (530 mm)
4 9/16" (116 mm)
23" (584 mm)
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Product Dimensions
(724 mm)
Product Dimensions 1
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USER GUIDE
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Side-by-Side Installation
Two units may be installed side-by-side.
Cutout width for a side-by-side installation is the cutout
dimension of a single unit times two.
No trim kit is required. However, 1/4" (6 mm) of space
needs to be maintained between the units to ensure
unobstructed door swing.
Units must operate from separate, properly grounded
electrical receptacles placed according to each unit’s
electrical specifications requirements.
Side-by-Side Installation with Bracket
1. Slide both units out so screws on top of units are easily
accessible.
3. Place bracket over holes and attach to unit with two
screws removed in step 2 using a T-25 Torx driver.
Tighten screws fully.
4. Gently push units into position. Be careful not to
entangle the electrical cord or water line, if applicable.
5. Re-check the leveling, from front to back and side to
side. Make any necessary adjustments. The unit’s top
surface should be approximately 1/8" (3 mm) below
the countertop.
2. Remove screws as shown below.
Side-by-Side Installation 1
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USER GUIDE
1
2
Turn to Adjust
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General Installation
LEVELING INFORMATION
1. Use a level to confirm
the unit is level. Level
should be placed along
top edge and side edge
as shown.
2. If the unit is not level, adjust the legs on the corners of
the unit as necessary.
INSTALLATION
1. Plug in the power/electrical cord.
2. Gently push the unit into position. Be careful not to
entangle the power cord.
3. Re-check the leveling, from front to back and side to
side. Make any necessary adjustments. The unit’s top
surface should be approximately 1/8" (3 mm) below
the countertop.
4. Remove the interior packing material and wipe out the
inside of the unit with a clean, water-dampened cloth.
3. Confirm the unit is level after each adjustment and
repeat the previous steps until the unit is level.
INSTALLATION TIP
If the room floor is higher than the floor in the cutout
opening, adjust the rear legs to achieve a total unit rear
height of 1/8" (3 mm) less than the opening’s rear height.
Shorten the unit height in the front by adjusting the front
legs. This allows the unit to be gently tipped into the
opening. Readjust the front legs to level the unit after it is
correctly positioned in the opening.
General Installation 1
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USER GUIDE
NOTICE
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Integrated Panel Dimensions
INSERT CUSTOM 1/4'' THICK DOOR PANEL
Insert Panel Preparation
A custom door panel may be inserted into the door frame.
Custom door panels can be flat or raised, as long as the
maximum panel thickness where inserted into the door
reveal (channel) is no more than 1/4" thick. For raised
panels, the depth of the reveal is 1/4" on all four sides.
Raised panels will reduce the door’s 90° swing/
zero clearance if the unit is installed next to a
wall or similar type of structure.
Panel Dimensions
Width Height
19-13/16" (503 mm) 21-13/32" (544 mm)
Integrated Panel Dimensions 1
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USER GUIDE
NOTICE
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Integrated Panel Installation
This model accepts a 1/4" insert panel.
INSERT PANEL INSTALLATION
Install the insert as follows:
CAUTION
!
Use care when handling the insert. Insert edges
may be sharp.
1. Remove top hinge screw pin
with Phillips head screwdriver.
Remove door by tilting forward
and lifting off bottom hinge pin.
5. Slide custom door panel insert into 1/4" (6 mm)
channel in door front.
Use care not to damage magnet, located on door
bottom when installing door insert. Do not set
door on bottom edge when pushing insert into
place.
6. Holding door gasket out of the way, replace handle on
door, making sure it is seated properly on insert and
that screw holes line up.
7. Install two small screws removed in Step 3.
8. Starting at the corners and working inward, push door
gasket into place on door.
2. Pull door gasket out of groove
(top edge of door only). Start in
the middle and pull outward,
moving toward the edge. This
may take some force.
3. Remove two outside screws
holding door handle. Slightly
separate door handle from door.
4. Pull handle up and off.
9. Place door on bottom hinge pin and install upper hinge
screw.
Integrated Panel Installation 1
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USER GUIDE
2
3
1
4
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Grille - Plinth Installation
REMOVING AND INSTALLING GRILLE
WARNING
!
Disconnect electric power to the unit before
removing the grille.
WARNING
!
DO NOT touch the condenser fins. The condenser
fins are SHARP and can be easily damaged.
Removing the grille
1. Disconnect power to the unit.
2. Remove control knob (4).
3. Loosen the two screws (1).
4. Remove grille (2) and grille cap (3) from unit.
Installing the grille
1. Make sure grille cap (3) is behind grille in slots
provided in grille before attaching grille to unit.
2. Align cabinet and grille holes and secure, but do not
over tighten grille screws (1).
3. Install control knob (4) if equipped.
4. Reconnect power to the unit.
Grille - Plinth Installation 1
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USER GUIDE
1/4" Min. (6 mm)
90°
Door Swing
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Door Swing
All units have a zero clearance for the door to open 90°.
U-Line recommends a minimum door clearance of 1/4"
(6 mm) to accommodate the handle if the unit is installed
next to a wall.
Door Swing 1
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USER GUIDE
NOTICE
Hinge screws
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Door Adjustments
CHECKING DOOR ALIGNMENT
The unit’s door is aligned at the factory before shipment.
However, its alignment could have been disturbed during
shipment.
Properly aligned, the door’s gasket should be
firmly in contact with the cabinet all the way
around the door (no gaps).
1. Carefully examine the door’s gasket to ensure that it is
firmly in contact with the cabinet.
2. When inspecting door alignment, make sure the door
gasket is not pinched on the hinge side of the door.
To reverse the door mounting, perform the following:
1. Remove grille (see GRILLE-PLINTH INSTALLATION).
2. Remove top hinge from cabinet (three screws). Hold
door to keep it from falling.
3. Lift the door off the bottom hinge.
ALIGNMENT AND ADJUSTMENT
1. Loosen (do not remove) top and bottom hinge screws.
2. Align door squarely with cabinet. Make sure gasket is
firmly in contact with cabinet all the way around the
door (no gaps).
3. Tighten bottom hinge screws.
4. Tighten top hinge screws.
REVERSING THE DOOR
Location of the unit may make it desirable to mount the
door on the opposite side of the cabinet.
The hinge hardware will be removed and reinstalled on the
opposite side of the cabinet.
4. Remove bottom hinge from cabinet (two screws).
5. Remove screws on opposite side of cabinet.
Door Adjustments 1
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USER GUIDE
1
Plastic
Hole Plug
Plastic
Hole Plug
Screw
Right Side
Door Swing
Right Side
Invert
Invert
Left Side
Door Swing
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6. Install hinge on opposite side at bottom of cabinet.
Align hinge outer edge with cabinet before tightening
screws.
7. Relocate plastic spacer/bushing on top and bottom of
door to opposite side. Clean out bushing hole in door
bottom with a screwdriver if necessary.
9. Remove plastic hole plug from door handle and
relocate to opposite side. Lift the handle slightly and
press on the locking tab, then gently pry the hole plug
out of the hole, being careful not scratch the top cap.
Hinge
Hinge
Screw
Hinge
10.Remove pivot screw from top hinge, invert screw and
reinstall pivot screw in top hinge.
Press in locking tab, then
lightly pry up to remove
hole plug and move to
opposite side
8. Using a Phillips screwdriver, remove the two screws
holding the handle.
11.Place door on lower hinge pin. Invert and install upper
hinge on door. Fasten upper hinge to unit (three
screws). Partially tighten screws.
12.Adjust door to ensure proper seal. Tighten upper and
lower hinge screws securely.
13.Fill holes with remaining screws.
14.Replace the grille.
Door Adjustments 2
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USER GUIDE
NOTICE
OFF
ON
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First Use
All U-Line controls are preset at the factory. Initial startup
requires no adjustments.
U-Line recommends allowing the unit to run
overnight before loading with product.
To turn the unit on or off:
Press the rocker switch located below the temperature
control dial in the center of the grille.
CONTROL DIAL
The control dial sets a single continuous temperature.
This set point temperature is a base setting used by the
controller to maintain the temperature zone in the unit.
The factory default MID setting, number 3 or 4 set point,
is approximately 38°F (3°C). The set point temperature is
a gauge for further temperature adjustments.
First Use 1
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USER GUIDE
Up Down Light Power
Not
Used
Alert
LED
and
or
and
and
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Control Operation
CONTROL FUNCTION GUIDE
FUNCTION COMMAND DISPLAY/OPTIONS
ON/OFF Press and release Unit will immediately turn ON or OFF.
Toggle lights
Adjust refrigerator set
point
View temperature in unit Press together and release
Toggle between F/C Hold for five seconds The display will change units.
Press and release to leave interior
light on for 3 hours
Press and release
Glass door wine and beverage centers only.
When the “F” or “C” in the display is flashing, press
to adjust the set point temperature.
The display will flash and then toggle from set point
to temperature in unit.
Control Operation 1
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USER GUIDE
NOTICE
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Airflow and Product Loading
The unit requires proper airflow to perform at its
highest efficiency. Do not block the front grille,
or the unit will not perform as expected. Do not
install the unit behind a door. When loading your
unit, leave space between the evaporator and
product loaded. Anything in direct contact with
the evaporator is subject to freezing.
When properly loaded, your U-Line unit will store up to 48
(12 oz. [330 ml]) cans or 35 (12 oz. [330 ml]) bottles.
Airflow and Product Loading 1
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USER GUIDE
NOTICE
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Interior Shelves
REMOVING AND INSTALLING INTERIOR
SHELVES
For models equipped with glass shelves having shelf
supports, remove the shelves as follows:
1. Open door completely.
2. Grasp the shelf edge in the center and slide the shelf
from the unit.
Insert the shelves as follows:
1. With the door still fully opened, reposition the shelf as
required, ensure the raised white edge strip is toward
the rear of the unit and slide the shelf back into
position.
Make sure the shelves are inserted fully into the
unit.
The edge strip toward the rear prevents cans
and bottles from freezing against the cold
evaporator.
Interior Shelves 1
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USER GUIDE
1
2
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Door Shelves
REMOVING AND INSTALLING DOOR SHELVES
To remove the door shelf:
1. Grasp shelf in center, and lift until the shelf notches (1)
clear the pins (2).
2. Carefully pull the shelf away from the door.
To install the door shelf:
1. Holding the shelf in the center, center the shelf in the
door at the desired location, slightly above the pins
(2).
2. Lower the shelf onto the pins (2).
Door Shelves 1
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USER GUIDE
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Cleaning
EXTERIOR CLEANING
Vinyl Clad (Black or White)
Clean surfaces with a mild detergent and warm water
solution. Do not use solvent-based or abrasive cleaners.
Use a soft sponge and rinse with clean water. Wipe with a
soft, clean towel to prevent water spotting.
Clean any glass surfaces with a non-chlorine glass
cleaner.
Stainless Models
Stainless door panels, handles and frames can discolor
when exposed to chlorine gas, pool chemicals, saltwater
or cleaners with bleach.
Keep your stainless unit looking new by cleaning with a
good quality all-in-one stainless steel cleaner and polish
monthly. For best results use Claire
Polish and Cleaner, which can be purchased from U-Line
Corporation (Part Number 173348). Comparable products
are acceptable. Frequent cleaning will remove surface
contamination that could lead to rust. Some installations
may require cleaning weekly.
®
Stainless Steel
If any surface discoloring or rusting appears, clean it
quickly with Bon-Ami
and a nonabrasive cloth. Always clean with the grain.
Always finish with Claire
Cleaner or comparable product to prevent further
problems.
Using abrasive pads such as Scotchbrite™ will
cause the graining in the stainless steel to
become blurred.
Rust not cleaned up promptly can penetrate the
surface of the stainless steel and complete
removal of the rust may not be possible.
Integrated Models
To clean integrated panels, use household cleaner per the
cabinet manufacturer’s recommendation.
INTERIOR CLEANING
Disconnect power to the unit.
Clean the interior and all removed components using a
mild nonabrasive detergent and warm water solution
applied with a soft sponge or non-abrasive cloth.
®
or Barkeepers Friend Cleanser®
®
Stainless Steel Polish and
Do not clean with steel wool pads.
Do not use stainless steel cleaners polishes on
any glass surfaces.
Clean any glass surfaces with a non-chlorine glass
cleaner.
Do not use cleaners not specifically intended for
stainless steel on stainless surfaces (this
includes glass, tile and counter cleaners).
Rinse the interior using a soft sponge and clean water.
Do not use any solvent-based or abrasive
cleaners. These types of cleaners may transfer taste to
the interior products and damage or discolor the interior.
DEFROSTING
Under normal conditions this unit does not require manual
defrosting. Minor frost on the rear wall or visible through
the evaporator plate vents is normal and will melt during
each off cycle.
If there is excessive build-up of 1/4" (6 mm) or more,
manually defrost the unit.
Ensure the door is closing and sealing properly.
Cleaning 1
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USER GUIDE
NOTICE
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High ambient temperature and excessive humidity can
also produce frost.
CAUTION
!
DO NOT use an ice pick or other sharp
instrument to help speed up defrosting. These
instruments can puncture the inner lining or
damage the cooling unit. DO NOT use any type of
heater to defrost. Using a heater to speed up
defrosting can cause personal injury and
damage to the inner lining.
The drain pan was not designed to capture the
water created when manually defrosting. To
prevent water from overflowing the drain pan,
place towels or other absorbent materials over
the interior drain trough (under the evaporator)
before defrosting.
To defrost:
1. Disconnect power to the unit.
2. Remove all products from the interior.
3. Prop the door in an open position (2 in. [50 mm]
minimum).
4. Allow the frost to melt naturally.
5. After the frost melts completely clean the interior and
all removed components. (See INTERIOR CLEANING).
6. When the interior is dry, reconnect power and turn unit
on.
Cleaning 2
Page 25
USER GUIDE
NOTICE
Condenser
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Cleaning Condenser
INTERVAL - EVERY SIX MONTHS
To maintain operational efficiency, keep the front grille
free of dust and lint, and clean the condenser when
necessary. Depending on environmental conditions, more
or less frequent cleaning may be necessary.
WARNING
!
Disconnect electric power to the unit before
cleaning the condenser.
WARNING
!
DO NOT touch the condenser fins. The condenser
fins are SHARP and can be easily damaged.
DO NOT use any type of cleaner on the
condenser unit.
1. Remove the grille. (See GRILLE-PLINTH
INSTALLATION).
2. Clean the condenser coil using a using a soft brush
with a “combing” action or vacuum cleaner. Do not
touch the condenser coil.
3. Install the grille.
Cleaning Condenser 1
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USER GUIDE
NOTICE
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Extended Non-Use
STORAGE, VACATION AND MOVING
If not using the unit for an extended period, or otherwise
stored, follow these steps completely:
WARNING
!
Electrical Shock Hazard. Disconnect power
before servicing. Before operating, replace all
panels. Failure to do so may result in electrical
shock or death.
If the ambient temperature is expected to drop
below 50°F (10°C), turn off and unplug unit.
1. Remove all consumable content from the unit.
5. During periods of non-use, the cabinet must remain
open to prevent formation of mold and mildew. Open
door a minimum of 2 in. (5 cm) to provide the
necessary ventilation.
2. Disconnect the power cord from its outlet, and leave it
disconnected until the unit is returned to service.
3. If ice is on the evaporator, allow ice to thaw naturally.
CAUTION
!
DO NOT use an ice pick or other sharp
instrument to help speed up defrosting. These
instruments can puncture the inner lining or
damage the cooling unit. DO NOT use any type of
heater to defrost. Using a heater to speed up
defrosting can cause personal injury and
damage to the inner lining.
4. Clean and dry the interior of the cabinet. Ensure all
water has been removed from the unit.
Extended Non-Use 1
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SAFETY • INSTALLATION & INTEGRATION • OPERATING INSTRUCTIONS • MAINTENANCE • SERVICE
Troubleshooting
BEFORE CALLING FOR SERVICE
If you think your U-Line product is malfunctioning, read
the CONTROL OPERATION section to clearly understand
the function of the control.
If the problem persists, read the NORMAL OPERATING
SOUNDS and TROUBLESHOOTING GUIDE sections below
to help you quickly identify common problems and
possible causes and remedies. Most often, this will resolve
the problem without the need to call for service.
IF SERVICE IS REQUIRED
If you do not understand a troubleshooting remedy, or
your product needs service, contact U-Line Corporation
directly at +1.800.779.2547.
When you call, you will need your product Model and
Serial Numbers. This information appears on the Model
and Serial number plate located on the upper right or rear
wall of the interior of your product.
NORMAL OPERATING SOUNDS
All models incorporate rigid foam insulated cabinets to
provide high thermal efficiency and maximum sound
reduction for its internal working components. Despite this
technology, your model may make sounds that are
unfamiliar.
Normal operating sounds may be more noticeable because
of the unit’s environment. Hard surfaces such as cabinets,
wood, vinyl or tiled floors and paneled walls have a
tendency to reflect normal appliance operating noises.
Listed below are common refrigeration components with a
brief description of the normal operating sounds they
make. NOTE: Your product may not contain all the
components listed.
• Evaporator: Refrigerant flowing through an evaporator
may sound like boiling liquid.
• Condenser Fan: Air moving through a condenser may
be heard.
• Automatic Defrost Drain Pan: Water may be heard
dripping or running into the drain pan when the unit is
in the defrost cycle.
TROUBLESHOOTING GUIDE
DANGER
!
ELECTROCUTION HAZARD. Never attempt to
repair or perform maintenance on the unit
before disconnecting the main electrical power.
Troubleshooting - What to check when problems occur:
Problem Possible Cause and Remedy
Interior Light
Does Not
Illuminate.
Light Remains
on When Door Is
Closed.
Unit Develops
Frost on Internal
Surfaces.
Unit Develops
Condensation on
External
Surfaces.
Product Is
Freezing.
If the unit is cooling, it may be in Sabbath
mode.
Turn off light switch if equipped.
Adjust light actuator bracket on bottom of
door.
Frost on the rear wall is normal and will melt
during each off cycle.
If there is excessive build-up of 1/4" or more,
manually defrost the unit.
Ensure the door is closing and sealing
properly.
High ambient temperature and excessive
humidity can also produce frost.
The unit is exposed to excessive humidity.
Moisture will dissipate as humidity levels
decrease.
Because product in contact with the rear wall
may freeze, ensure no product is touching the
rear wall.
Adjust the temperature to a warmer set point.
• Compressor: The compressor makes a hum or pulsing
sound that may be heard when it operates.
Troubleshooting 1
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SAFETY • INSTALLATION & INTEGRATION • OPERATING INSTRUCTIONS • MAINTENANCE • SERVICE
Problem Possible Cause and Remedy
Product Is Not
Cold Enough.
Air temperature does not indicate product
temperature. See CHECKING PRODUCT
TEMPERATURE below.
Adjust the temperate to a cooler set point.
Ensure unit is not located in excessive
ambient temperatures or in direct sunlight.
Ensure the door is closing and sealing
properly.
Ensure the interior light has not remained on
too long.
Ensure nothing is blocking the front grille,
found at the bottom of the unit.
Ensure the condenser coil is clean and free of
any dirt or lint build-up.
CHECKING PRODUCT TEMPERATURE
Causes which affect the internal temperatures of
the cabinet include:
• Temperature setting.
• Ambient temperature where installed.
• Installation in direct sunlight or near a heat source.
• The number of door openings and the time the door is
open.
• The time the internal light is illuminated. (This mainly
affects product on the top rack or shelf.)
• Obstruction of front grille or condenser.
To check the actual product temperature in the
unit:
1. Partially fill a plastic (nonbreakable) bottle with water.
2. Insert an accurate thermometer.
3. Tighten the bottle cap securely.
4. Place the bottle in the desired area for 24 hours.
5. Avoid opening the unit during the testing period.
6. After 24 hours, check the temperature of the water. If
required, adjust the temperature control in a small
increment (see CONTROL OPERATION).
Troubleshooting 2
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SAFETY • INSTALLATION & INTEGRATION • OPERATING INSTRUCTIONS • MAINTENANCE • SERVICE
Warranty
U-LINE CORPORATION LIMITED WARRANTY
1. U-Line Corporation (“U-Line”) warrants each U-Line
product to be free from defects in materials and
workmanship for a period of one year (two years on
Modular 3000 Series) from the date of purchase.
U-Line further warrants the sealed system (consisting
of the compressor, condenser, evaporator, hot gas
bypass valve, dryer, and connecting tube) in each
U-Line product to be free from defects in materials and
workmanship for a period of five years from the date of
purchase.
2. During the initial one year warranty period (two years
on Modular 3000 Series) for all U-Line products U-Line
shall: (1) repair any product or replace any part of a
product; and (2) for all Marine, RV and Domestic
U-Line products sold and serviced in the United States
(including Alaska and Hawaii) and Canada, U-Line
shall be responsible for the labor costs performed by a
U-Line authorized service company, incurred in
connection with the replacement of any defective part.
During years two through five of the warranty period
for the sealed system, U-Line shall: (1) at U-Line’s
option repair or replace any part of the sealed system;
and (2) for all Marine, RV and Domestic U-Line
products sold and serviced in the United States
(including Alaska and Hawaii) and Canada, U-Line shall
be responsible for the labor costs incurred in
connection with the replacement of any defective part
of the sealed system. All other charges, including
transportation charges for replacements under this
warranty and labor costs not specifically covered by
this warranty, shall be the responsibility of the
purchaser. This warranty extends only to the original
purchaser of the U-Line product. The Product
Registration Card included with the product should be
promptly completed by you and mailed back to U-Line
or you can register on-line at www.u-lineservice.com.
3. The warranty listed above does not apply to floor
display models. The warranty for these models shall
be 30 days from the date of retail purchase and only if
U-Line’s Product Registration Card included with the
unit is completed and mailed back or electronically
submitted to U-Line. This 30 day warranty does not
apply to cosmetic damages. A proof of purchase may
be required.
4. The following conditions are excluded from this limited
warranty: use of cleaners other than the recommended
stainless steel cleaners and U-Line Clear Ice Maker
cleaner; installation charges; damages caused by
disasters or acts of God, such as fire, floods, wind and
lightning; damages incurred or resulting from shipping,
improper installation, unauthorized modification, or
misuse/abuse of the product; customer education
calls; food loss and spoilage; door and water level
adjustments (except during the first 30 days from the
date of installation); defrosting the product; adjusting
the controls; door reversal; and cleaning the
condenser.
5. U-Line product are designed to operate in ambient
temperatures between 50°F and 100°F unless
otherwise noted in the product manual. Exposure to
temperatures outside this range may cause
degradation of performance and issue such as lower ice
production or spoiled contents are not covered under
the terms of this warranty as a result of that exposure.
U-Line product may not be subjected to temperatures
below 40F without following the winterization and
vacation shutdown procedures in the user guide.
6. U-Line’s Outdoor Limited Warranty, set forth in this
Paragraph 6 shall apply to U-Line models deemed
suitable for outdoor use by Underwriters Laboratory
(“UL”) as noted in the U-Line Product Catalog, U-Line’s
website and/or on the serial tag located inside the
product.
A. Outdoor product may come into contact with rain by
virtue of outdoor use. Exposure to other sources of
water shall also cause this warranty to be void,
including flooding of the area in proximity of the unit
greater than 1/8" deep in water, hurricanes, splashing
of pool water, or directing a spray from a hose or
similar device into and around the unit.
Warranty 1
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SAFETY • INSTALLATION & INTEGRATION • OPERATING INSTRUCTIONS • MAINTENANCE • SERVICE
7. If a product defect is discovered during the applicable
warranty period, you must promptly notify either
U-Line at 8900 N. 55th Street, Milwaukee, Wisconsin
53223 USA or at +1.800.779.2547 or the dealer from
whom you purchased the product. In no event shall
such notification be received later than 30 days after
the expiration of the applicable warranty period. U-Line
may require that defective parts be returned, at your
expense, to U-Line’s factory in Milwaukee, Wisconsin,
for inspection. Any action by you for breach of
warranty must be commenced within one year after
the applicable warranty period.
8. THIS LIMITED WARRANTY IS IN LIEU OF ANY AND ALL
OTHER WARRANTIES, EXPRESS OR IMPLIED,
INCLUDING ANY IMPLIED WARRANTY OF
MERCHANTABILITY OR IMPLIED WARRANTY OF
FITNESS FOR A PARTICULAR PURPOSE, ALL OF WHICH
ARE DISCLAIMED. U-Line’s sole liability and your
exclusive remedy under this warranty is set forth in the
paragraphs above. U-Line shall have no liability
whatsoever for any incidental, consequential or special
damages arising from the sale, use or installation of
the product or from any other cause whatsoever,
whether based on warranty (express or implied) or
otherwise based on contract, tort or any other theory
of liability.
Some states do not allow limitations on how long an
implied warranty lasts or the exclusion or limitation of
incidental or consequential damages, so the above
limitations may not apply to you. This warranty gives you
specific legal rights, and you may also have other rights
which vary from state to state.
Warranty 6/2014 Rev.G
Warranty 2
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