Ubiquiti UAP-IW-HD Data sheet

Datasheet

In-Wall 802.11ac Wave 2 Wi-Fi Access Point

Model: UAP-IW-HD

Simultaneous Dual-Band 4x4 Multi-User MIMO

Four-Stream 802.11ac Wave 2 Technology

802.3af/802.3at PoE Compatibility

Scalable Enterprise Wi-Fi Management

Good

Fair

Poor

Great

Network:

Switches12Gateway

Ulizaon

18%

Internet

Capacity

43%

Clients

412

Guests

113

IoT

45

Everything is

great

My Dashboard

Edit Widgets

-24hrs

-24hrs

Max

980

Min

0

Now

Now

Throughput

Latency

ISP Load:

Great

-24hrs

Max

0

Now

Airme

-24hrs

High

Low

Now

Retry Rate

Great

Wi-Fi Load:

225.2 Mbps

125.2 Mbps

1

Wi-Fi Traffic Distribuon

3661140444852566064100

104

108

112

116

120

124

128

132

136

140

149

153

157

161

165

5 GHz

2.4 GHz

Access Points

20

Last 24 Hrs

Most Acve APs

Office

Back Room

Storage

Roof

Hallway We ...

91 GB

86 GB

53 GB

48 GB

45 GB

Top 5 Applicaons

YouTube

35 Clients

Instagram

19 Clients

Squarespace

17 Clients

Google

12 Clients

Facebook

20 Clients

Top Interference

Hallway We ...

Roof

Storage

51%

45%

44%

Top CPU Usage

Office

Back Room

Home

51%

45%

43%

Most Acve Clients

Wi-Fi Key Metrics

91 Clients

iPhone

87 Clients

Android

45 Clients

MacBook

35 Clients

PC Laptop

12 Clients

iPad

Top Memory Usage

Client Frequency Distribuon

Device Distribuon

HD-Kitchen

HD-Conference

Storage

Roof

Hallway We ...

56.9%

35.6%

34%

28%

24%

Longest Client Upme

Wi-Fi Summary

Roung Ulizaon

Switch Summary

iPad-1

APs Online

Gateway - USG Main

Controller - Office CK

Controller - Office 2 CK

25% CPU Ulizaon

50% CPU Ulizaon

33% CPU Ulizaon

Online

MBP-2

Clients

iPad-2

Ulizaon

Clients

Port Ulizaon

8d 4h 0m3224

2d 8h 30m

1,324

2d 5h 15m

64%

1,324

32%

Port Usage

VPN Name

Status

Users

Guests

Purpose

Average Data

Port 1- GB

VPN-LA-PDX

212Corporate

320 GB

Port 2- GB POE+

VPN-LA-PDX2

60VLAN Only

11 GB

Port 3- 10 GB

Remote-Office-1

430VLAN Only

12 GB

120

80

32

HD-Conference

42%

Office - Art Dept

42%

MBP-1

Traffic

Devices

Traffic

2d 3h 10m

248 GB

536

1,248 GB

Port 4- GB POE

Transfer-1

712VLAN Only

0 GB

13

5GHz

50%

13 LAN

03 WLAN

01 WAN

0%

0%

0%

100%

100%

100%

Average Capacity

500 Mbps

Average Airme Ulizaon

8%

Average Spectral Efficiency

2.1 (b/s) Hz

64% 11ac W2

28% 11ac

08% 11n

1300 Mbps

0 Mbps

100%

0%

(b/s) Hz

3.76 (b/s) Hz

Internet Connecon:

30 Mbps

40 Mbps

50 Mbps

20 Mbps

10 Mbps

0 Mbps

-24 hrs

-12 hrs

Now

Download

Theorecal Capacity

Throughput

Portlan d

SDN

Most Acve Switches

Datasheet

UniFi® is the revolutionary Wi-Fi system that combines
enterprise performance, unlimited scalability, and a
central management controller. The UniFi IW HD AP has a

rened industrial design and can be easily installed using

the included mounting hardware.

Features

Save Money and Save Time UniFi comes bundled with a

non-dedicated software controller that can be deployed
on an on-site PC, Mac, or Linux machine; in a private

cloud; or using a public cloudservice. You also have the

option of deploying the compact UniFi Cloud Key with

built-in software.
Easily accessible through any standard web browser
and the UniFi app (iOS or Android™), the UniFi Controller
software is a powerful software engine ideal for

Powerful Hardware The UniFi IW HD AP features the

latest in Wi-Fi 802.11ac Wave 2 MU-MIMO technology.
high-density client deployments requiring low latency
and high uptime performance.

Intuitive UniFi Controller Software Congure and

manage your APs with the easy-to-learn user interface.

Use the UniFi Controller software to quickly congure

and administer an enterprise Wi-Fi network – no special
training required. RF map and performance features,
real-time status, automatic UAP device detection, and
advanced security options are all seamlessly integrated.

Expandable Unlimited scalability: build wireless

networks as big or small as needed. Start with one (or

upgrade to a multi-pack) and expand to thousands while

maintaining a single unied management system.

Extend Your Coverage

With the UniFi Controller software running in a NOC or in the cloud, administrators can manage multiple sites: multiple,
distributed deployments and multi-tenancy for managed service providers. Below are some deployment examples.

SW-24A

56.9%

SW-8A

35.6%

SW-8B

34%

SW-24E

28%

SW-24D

24%

Corporate BuildingsHotel

2

UniFi Controller

Packed with Features

Use the UniFi Controller to provision thousands
of UniFi APs, map out networks, quickly manage

system trafc, and provision additional UniFi APs.

View Your RF Environment

Use the RF environment functionality of the UniFi
IW HD AP to detect and troubleshoot nearby
interference, analyze radio frequencies, choose

optimal AP placement, and congure settings.

Datasheet

Powerful RF Performance Features

Advanced RF performance and conguration

features include spectral analysis, airtime fairness,
and band steering.

Detailed Analytics

Use the congurable reporting and analytics to

manage large user populations and expedite
troubleshooting.

Wireless Uplink

Wireless Uplink functionality enables wireless
connectivity between APs for extended range. One
wired UniFi AP uplink supports up to four wireless
downlinks on a single operating band, allowing
wireless adoption of devices in their default state
and real-time changes to network topology.

Guest Portal/Hotspot Support

Easy customization and options for Guest Portals
include authentication, Hotspot setup, and the
ability to use your own external portal server. Use
UniFi’s rate limiting for your Guest Portal/Hotspot
package offerings. Apply different bandwidth rates
(download/upload), limit total data usage, and
limit duration of use.

Dashboard

UniFi provides visual representation and status information
about different aspects of your network.

RF Map

Monitor UniFi APs and analyze the surrounding RF environment.

All UniFi APs include Hotspot functionality:

• Built-in support for billing integration using

major credit cards.

• Built-in support for voucher-based

authentication.

• Built-in Hotspot Manager for voucher creation,

guest management, and payment refunds.

• Full customization and branding of Hotspot

portal pages.

Multi-Site Management

A single UniFi Controller running in the cloud
can manage multiple sites: multiple, distributed
deployments and multi-tenancy for managed
service providers. Each site is logically separated

and has its own conguration, maps, statistics,

guest portal, and administrator read/write and
read-only accounts.

WLAN Groups

The UniFi Controller can manage exible
congurations of large deployments. Create

multiple WLAN groups and assign them to an

AP’sradio. Each WLAN can be VLAN tagged.
Dynamic VLAN tagging per Wi-Fi station (or
RADIUS VLAN) is also supported.

Insights

UniFi displays the client types for a specic time period.

UniFi App

Manage your UniFi devices from your smartphone or tablet.

3

802.11ac Technology

UniFi AC Pro AP

UniFi IW HD AP

0

50 100 150 200 250 300 350 400 450 500 550 600 650 700 750 800

850

900

950

Mbps

UniFi AC Pro AP

UniFi IW HD AP

0

50 100 150 200 250 300 350 400 450 Mbps

UniFi AC Pro AP

UniFi IW HD AP

0

50 100 150 200 250 300 350 400 450 Mbps

UniFi AC Pro AP

UniFi IW HD AP

0

20 40 60 80 100 120 140 160 180 200 Users

UniFi AC Pro AP

UniFi IW HD AP

0

20 40 60 80 100 120 140 160 180 200Users

High-Density Scenarios

Initial 802.11ac Wave 1 SU-MIMO (Single-User,
Multiple Input, Multiple Output) technology allows an
earlier-generation AP, such as the UniFi AC Pro AP, to

For high-density environments, such as hotel suites and
meeting rooms where there are numerous clients in a
relatively small space, we recommend the UniFi IW HD AP.

communicate with only one client at a time.

Datasheet

802.11ac Wave 2 MU-MIMO (Multi-User, Multiple Input,
Multiple Output) technology allows a Wave 2 AP, such as
the UniFi IW HD AP, to communicate with multiple clients

Both Wave 1 and Wave 2 APs offer 28 independent
(non-overlapping) channels: three for the 2.4 GHz band

and twenty-ve for the 5 GHz band, including DFS

channels.

at the same time – signicantly increasing multi-user

throughput and overall user experience.

When you use the 2.4 GHz band in a high-density
location, you encounter self-interference and channel

The following describes a 5-client scenario:

saturation. When you use the 5 GHz band, you can deploy
smaller cells (coverage areas), so you can support more

MU-MIMO Assuming the same conditions, a Wave 2 AP

clients in any cell that deploys more than one AP.

provides up to 75% improvement1 overall over a Wave1
AP. This improvement increases wireless performance
and/or serves more clients at the same performance level.

With the advantages of MU-MIMO technology and 4x4
spatial streams, the UniFi IW HD AP can support more
than triple the number of users2 than a typical Wave1 AP.

4x4 Spatial Streams At any single time, a Wave 2 AP can
communicate with the following MU-MIMO clients:

• four 1x1 clients

Recommended Maximum Number

ofUsers

• two 2x2 clients

• one 2x2 client and two 1x1 clients

70

• one 3x3 client and one 1x1 client

A 4x4 Wave 2 AP delivers up to 33% greater performance1

80

than a Wave 1 AP that is 3x3 in both radio bands.

Real-World Performance The UniFi IW HD AP is the

Theoretical Maximum Number of Users

rst UniFi 802.11ac Wave 2 AP using the in-wall design.

Combining the performance increases from MU-MIMO
technology and the use of 4x4 spatial streams, the UniFi

125

IW HD AP delivers up to 125% greater performance1 than
a typical Wave 1 AP.

200

Client Compatibility For optimal performance, use

MU-MIMO clients. SU-MIMO clients will also benet and

gain up to 10-20% greater performance when used with
the UniFi IW HD AP.

¹ Actual per formance values may vary depending on environmental and

installation conditions.

Single-Client Aggregate Throughput

56%

Improvement

10-Client Aggregate Throughput

238%

Improvement

130 Mbps

100-Client Aggregate Throughput

900%

Improvement

30*

300 Mbps

For more information, go to:

ubnt.link/UniFi-UAPs-High-Density

² Actual numbers may vary depending on environmental and installation

conditions.

600 Mbps

940 Mbps

440 Mbps

4

* Mbps

802.11ac Wave 1 SU-MIMO

SU-MIMO: A Wave 1 AP communicates with one client at

atime.

Model Summary

Datasheet

UAP-IW-HD

Environment Indoor

802.11ac Wave 2 MU-MIMO

MU-MIMO with 1x1 clients: The UniFi IW HD AP
communicates with four 1x1 clients at a time.

Simultaneous Dual-Band

2.4 GHz Radio Rate 300 Mbps

2.4 GHz MIMO 2x2

5 GHz Radio Rate 1733 Mbps

5 GHz MIMO 4x4

Secondary Ethernet Port

PoE Mode

PoE Passthrough ✓*

Wall Mount

Wireless Uplink

DFS Certication

(4 Additional Ports)

* Requires PoE 802.3at PoE+ switch.

✓

✓

802.3af PoE

802.3at PoE+

✓

✓

✓

MU-MIMO with 2x2 and 1x1 clients: The UniFi IW HD AP
communicates with one 2x2 client and two 1x1 clients at
a time.

MU-MIMO with 3x3 and 1x1 clients: The UniFi IW HD AP
communicates with one 3x3 client and one 1x1 client at

atime.

5

Hardware Overview

The sleek and elegant UniFi In-Wall HD AP transforms an
Ethernet wall connection into a simultaneous, dual-band

802.11ac Wi-Fi Access Point with 4x4 MIMO technology.
Available in single- and 25-packs.

Datasheet

Easy Mounting The back plate offers multiple mounting
holes for use with a variety of 1-gang electrical wall boxes.

LED The unique provisioning LED provides administrator
location tracking and alerts for each device.

Secondary Gigabit Ethernet Four ports are available for
bridging – one of which offers PoE passthrough when the

AP is powered by an 802.3at PoE+switch.

Superior Processing Power The UniFi IW HD AP is

capable of complex operations (guest control, ltering,

and other resource-intensive tasks) that may slow down a
lesser-equipped AP.

Power over Ethernet (PoE) Standard The UniFi IW HD
AP can be conveniently powered by an 802.3af or 802.at
compliant switch. We recommend powering your UniFi
devices with a UniFi PoE Switch (sold separately).

UniFi PoE Switch Available in 8*, 16, 24, and 48-port
versions with multiple power output options, the UniFi
PoE Switch conveniently offers auto-sensing IEEE 802.3af
PoE/802.3at PoE+.

* The US-8 and US-8-60W do not support 802.3at PoE+.

Connecting the Ethernet Cable to the UniFi In-Wall HD AP

6

UAP-IW-HD Specications

UAP-IW-HD

Dimensions 139.7 x 86.7 x 25.75 mm (5.5 x 3.41 x 1.01")

Weight 210 g (7.41 oz)

Networking Interface (5) 10/100/1000 Ethernet Ports

Buttons Reset

Power Method 802.3af PoE

802.3at PoE+

Supported Voltage Range 44 to 57VDC

Power Supply UniFi Switch (PoE)

PoE Out 48V Passthrough (Pins +1, 2; -3, 6)

Power Save Supported

Beamforming Supported

Maximum Power Consumption

with PoE Passthrough

TX Power

2.4 GHz
5 GHz

Antennas

Dual-Band

Single-Band

Wi-Fi Standards 802.11 a/b/g/n/r/k/v/ac/ac-wave2

Wireless Security WEP, WPA-PSK, WPA-Enterprise (WPA/WPA2, TKIP/AES)

BSSID Up to 8 per Radio

Mounting 1-Gang Electrical Wall Box (Not Included)

Operating Temperature -10 to 60° C (14 to 140° F)

Operating Humidity 5 to 95% Noncondensing

Certications CE, FCC, IC

(2) Single-Port, Single-Polarity Dual-Band Antennas,

2.4 GHz: 1.8 dBi Each, 5 GHz: 3.4 dBi Each

(2) Single-Port, Dual-Polarity, Single-Band Antennas,

5 GHz: 6 dBi Each

* Requires 802.3at PoE+ switch.

23 dBm
26 dBm

802.11w/PMF

Datasheet

11W

23W*

Advanced Trafc Management

VLAN 802.1Q

Advanced QoS Per-User Rate Limiting

Guest Trafc Isolation Supported

WMM Voice, Video, Best Effort, and Background

Concurrent Clients 200+

Supported Data Rates (Mbps)

Standard Data Rates

802.11a 6, 9, 12, 18, 24, 36, 48, 54 Mbps

802.11n 6.5 Mbps to 300 Mbps (MCS0 - MCS15, HT 20/40)

802.11ac 6.5 Mbps to 1.7 Gbps (MCS0 - MCS9 NSS1/2/3/4, VHT 20/40/80)

802.11b 1, 2, 5.5, 11 Mbps

802.11g 6, 9, 12, 18, 24, 36, 48, 54 Mbps

7

System Example

Good

Fair

Poor

Great

Network:

Switches12Gateway

Ulizaon

18%

Internet

Capacity

43%

Clients

412

Guests

113

IoT

45

Everything is

great

My Dashboard

Edit Widgets

-24hrs

-24hrs

Max

980

Min

0

Now

Now

Throughput

Latency

ISP Load:

Great

-24hrs

Max

0

Now

Airme

-24hrs

High

Low

Now

Retry Rate

Great

Wi-Fi Load:

225.2 Mbps

125.2 Mbps

1

Wi-Fi Traffic Distribuon

3661140444852566064100

104

108

112

116

120

124

128

132

136

140

149

153

157

161

165

5 GHz

2.4 GHz

Access Points

20

Last 24 Hrs

Most Acve APs

Office

Back Room

Storage

Roof

Hallway We ...

91 GB

86 GB

53 GB

48 GB

45 GB

Top 5 Applicaons

YouTube

35 Clients

Instagram

19 Clients

Squarespace

17 Clients

Google

12 Clients

Facebook

20 Clients

Top Interference

Hallway We ...

Roof

Storage

51%

45%

44%

Top CPU Usage

Office

Back Room

Home

51%

45%

43%

Most Acve Clients

Wi-Fi Key Metrics

91 Clients

iPhone

87 Clients

Android

45 Clients

MacBook

35 Clients

PC Laptop

12 Clients

iPad

Top Memory Usage

Client Frequency Distribuon

Device Distribuon

HD-Kitchen

HD-Conference

Storage

Roof

Hallway We ...

56.9%

35.6%

34%

28%

24%

Longest Client Upme

Wi-Fi Summary

Roung Ulizaon

Switch Summary

iPad-1

APs Online

Gateway - USG Main

Controller - Office CK

Controller - Office 2 CK

25% CPU Ulizaon

50% CPU Ulizaon

33% CPU Ulizaon

Online

MBP-2

Clients

iPad-2

Ulizaon

Clients

Port Ulizaon

8d 4h 0m3224

2d 8h 30m

1,324

2d 5h 15m

64%

1,324

32%

Port Usage

VPN Name

Status

Users

Guests

Purpose

Average Data

Port 1- GB

VPN-LA-PDX

212Corporate

320 GB

Port 2- GB POE+

VPN-LA-PDX2

60VLAN Only

11 GB

Port 3- 10 GB

Remote-Office-1

430VLAN Only

12 GB

120

80

32

HD-Conference

42%

Office - Art Dept

42%

MBP-1

Traffic

Devices

Traffic

2d 3h 10m

248 GB

536

1,248 GB

Port 4- GB POE

Transfer-1

712VLAN Only

0 GB

13

5GHz

50%

13 LAN

03 WLAN

01 WAN

0%

0%

0%

100%

100%

100%

Average Capacity

500 Mbps

Average Airme Ulizaon

8%

Average Spectral Efficiency

2.1 (b/s) Hz

64% 11ac W2

28% 11ac

08% 11n

1300 Mbps

0 Mbps

100%

0%

(b/s) Hz

3.76 (b/s) Hz

Internet Connecon:

30 Mbps

40 Mbps

50 Mbps

20 Mbps

10 Mbps

0 Mbps

-24 hrs

-12 hrs

Now

Download

Theorecal Capacity

Throughput

Portlan d

SDN

Most Acve Switches

1G

10G

1

2

192.168.99.233

USG-XG

Wireless Clients

Datasheet

UniFi Controller

# 1

WAN1

32d 1h 52m 5s

192.168.1.1

3

7

5

Mbps

Mbps

Gbps

378.9

35.7

1.6

192.168.122.22

/

726

Mbps

Mbps

535.1

222.9

5.9

Gbps

192.168.12.32

CLIENTS

8

0

6

Mbps

Gbps

Mbps

378.9

2.2

829.3

/

Mbps

Gbps

Mbps

682.1

3.8

934.9

UniFi XG Gateway

SW-24A

56.9%

SW-8A

35.6%

SW-8B

34%

SW-24E

28%

SW-24D

24%

UniFi Switch

(LAN Devices)

UniFi IW HD AP

UniFi IW HD AP

UniFi XG Server

UniFi Switch

UniFi IW HD AP UniFi IW HD AP

Internet

8

Wireless Clients

UniFi Switch Compatibility

The UniFi switches are compatible with UniFi Access Points and UniFi G3 Video Cameras, as detailed below.

AP/Camera Model US-8 US-8-60W US-8-150W US-16-150W US-24-250W US-24-500W US-48-500W US-48-750W

UVC-G3

UVC-G3-AF

UVC-G3-DOME

UVC-G3-FLEX

UAP

UAP-LR

UAP-PRO

UAP-AC-LITE

UAP-AC-LR

UAP-AC-PRO

UAP-AC-M

UAP-AC-M-PRO

UAP-AC-IW*

✓ ✓ ✓ ✓ ✓ ✓

✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓

✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓

✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓

✓ ✓ ✓ ✓ ✓ ✓

✓ ✓ ✓ ✓ ✓ ✓

✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓

✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓

✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓

✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓

✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓

✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓

✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓

Datasheet

UAP-AC-IW-PRO*

UAP-AC-HD

UAP-IW-HD*

✓

Note:

* UAP-AC-IW, UAP-AC-IW-PRO, and UAP-IW-HD: PoE passthrough is supported by all of the switches listed above except for models US-8 and US-8-60W.

Compatible with the UniFi switch

Requires an Instant 802.3af Gigabit PoE Converter: INS-3AF-I-G or INS-3AF-O-G

✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓

– –

✓ ✓ ✓ ✓ ✓ ✓

✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓

Related Product Datasheets

UniFi Switch 8, UniFi Switch 8-60W:

dl.ubnt.com/datasheets/uni/UniFi_Switch_8_DS.pdf

UniFi PoE Switches:

dl.ubnt.com/datasheets/uni/UniFi_PoE_Switch.pdf

Specications are subject to change. Ubiquiti products are sold with a limited warranty described at: www.ubnt.com/support/warranty
The limited warranty requires the use of arbitration to resolve disputes on an individual basis, and, where applicable, specify arbitration instead of jury
trials or class actions.

©2018-2019 Ubiquiti Networks, Inc. All rights reserved. Ubiquiti, Ubiquiti Networks, the Ubiquiti U logo, the Ubiquiti beam logo, airTime, airView, and

UniFi are trademarks or registered trademarks of Ubiquiti Networks, Inc. in the United States and in other countries. Apple and the Apple logo are
trademarks of Apple Inc., registered in the U.S. and other countries. App Store is a service mark of Apple, Inc., registered in the U.S. and other countries.
Android, Google, Google Play, the Google Play logo and other marks are trademarks of Google Inc. All other trademarks are the property of their

respectiveowners.

www.ubnt.com

AIJL012119

9