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DDW36A Advanced Wireless Gateway Safety and Installation Product Insert
Federal Communications Commission (FCC) Interference Statement
This device has been tested and found to comply
with the limits for a Class B digital device,
pursuant to Part 15 of the FCC Rules. These
limits are designed to provide reasonable
protection against harmful interference in a
residential installation. This device generates,
uses, and can radiate radio frequency energy. If
not installed and used in accordance with the
instructions, the device may cause harmful
interference to radio communications. There is
no guarantee, however, that interference will not
occur in a particular installation. If the DEVICE
causes harmful interference to radio or television
reception, which can be determined by turning it
off and on, the user can try to correct the
interference by one of the following measures:
• Increase the separation between the
1 Ubee DDW36A – Safety and Installation Product Insert v1.0
DEVICE and the equipment with which it is
interfering (for example, a television or
radio).
• Connect the DEVICE into an electrical
outlet on a different circuit than the
interfered device is connected.
• Consult the dealer or an experienced
radio/TV technician for help.
FCC Regulatory Information
This device complies with Part 15 of the FCC
Rules. Operation is subject to the following two
conditions: (1) This device may not cause
harmful interference, and (2) this device must
accept any interference received, including
interference that may cause undesired operation.
There is one statement for this product:
• The device must carry a label stating “FCC
ID: XCNDVW32D.”
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FCC Caution: Any changes or modifications not
expressly approved by the party responsible for
compliance could void the user's authority to
operate this device.
IEEE 802.11b or 802.11g operation of this device
in the U.S.A. is firmware-limited to channels 1
through 11.
FCC Radiation Exposure Statement
This device complies with FCC radiation
exposure limits set forth for an uncontrolled
environment. This device should be installed and
operated at a minimum distance of 20cm
between itself and your body.
This device must not be co-located or operating
in conjunction with any other antenna or
transmitter.
2 Ubee DDW36A – Safety and Installation Product Insert v1.0
Safety Notices
Read these instructions carefully before
operating the device. It is important to be aware
of these safety instructions. Install the device
according to these instructions and keep this
guide for future reference.
1. Do not use this device in a humid
space, in the rain, or near splashing
water.
2. Do not install during thunder or
lightening storms.
3. Do not cover any ventilation
openings in the device case.
4. Do not place the device near heat
sources such as radiators or
stoves.
5. Clean the device only with a clean,
dry cloth. Do not use liquid or
chemical cleaners.
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6. Avoid static discharge when
touching the device by first
touching the coaxial connector of
the coaxial cable.
7. Installation of the device should
include grounding the coaxial cable
to the earth at the building entrance
per ANSI/NFPA 70 and the
National Electrical Code (NEC, in
particular, Section 820.93,
Grounding of the Outer Conductive
Shield of a Coaxial Cable).
8. The device is designed for IT power
systems with phase-to-phase
voltage at 100-240V.
9. Disconnecting the Device: If the
device becomes damaged or
encounters some other abnormality,
disconnect the power plug from the
AC wall outlet immediately.
10. The device should be installed in a
location not to exceed the
3 Ubee DDW36A – Safety and Installation Product Insert v1.0
maximum temperature of 40
degrees Celsius (104 degrees
Fahrenheit).
11. When the device is placed upright
with the aid of the stand, the stand
must be fixed at a 90 degree angle to
the device. Otherwise, the device will
have the risk of tipping over. This is
the recommended position for best
Wi-Fi performance
12. Keep the device away from Children
and Pets
13. Place the device on a cool surface.
Failure to do so may result in
overheating which can cause
extreme damage.
14. Do not modify or attempt to
disassemble the device. Use it only
according to the instructions.
15. Do not dispose of the device in a
trash container. Please recycle.
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Installation
To install this device, follow the procedures
below and refer to the following page for a
connection diagram.
1. Connect one end of a coaxial cable (not
included) to the CABLE port on the device.
Connect the other end to a cable splitter or
the cable wall outlet. Be sure not to bend or
over tighten the cables as this may strain
the connector and cause damage. If you
plan to connect the device and a television
to the same cable wall outlet, you must use
a cable line splitter (not included).
2. Connect one end of the supplied Ethernet
cable to one of the LAN ports (LAN1 to
LAN2) on the device. Connect the other
end to the ETHERNET port (ETH1 to ETH2)
on a PC. Note: Category 5e or Category 6
Ethernet cables with RJ45 connectors must
be used when connecting Ethernet devices
to the LAN ports. This ensures Gigabit
Ethernet speeds (unless the computer
does not support it).
4 Ubee DDW36A – Safety and Installation Product Insert v1.0
3. Connect the power adapter to the POWER
port on the device. Plug the other end of
the power adapter into the AC wall outlet.
Important: Use only the power adapter
that is shipped with the device.
540.00955.015
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88mm (3.46 inches)
Wall-Mount Installation
You can mount the device on a wall using the 2
mounting brackets on the bottom of the device.
We recommend that you use two round or pan
head screws.
1. Install two screws horizontally apart on a
wall using the measurement shown to the
right. The screws should protrude from the
wall so that you can fit the device between
the head of the screw and the wall. If you
install the screws in drywall, use hollow
wall anchors to ensure that the unit does
not pull away from the wall due to
prolonged strain from the cable and power
connectors.
2. Remove the device from the product
package.
3. Mount the device on the wall.
4. Refer to the following figure.
5 Ubee DDW36A – Safety and Installation Product Insert v1.0
The Distance of the Pothook (Horizontal)
The Screw’s Size (mm)
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Additional Information
1. RESET Button To reset the device to
factory defaults. Using a pointed object,
insert it into the button opening, and hold
for more than 10 seconds. The device will
reset and reboot. N ote: Not all parameters
are reset to factory defaults. Refer to the
User Guide for more information.
2. WPS button: The W PS button located on
the front of the Device, The W i-Fi Protected
Setup method used to connect a PIN
protected Wi-Fi device to this Device.
LEDs and Other Device Indicators
See the following diagram and descriptions of the
device’s LED behavior, and the behavior of the
back-panel Ethernet indicators.
LED Indicators (Color = Green When On):
6 Ubee DDW36A – Safety and Installation Product Insert v1.0
Power—If On, indicates that the device has
successfully completed internal power-on tests.
LED flashes if power-on fails.
DS — LED blinks during firmware upgrade
When the device initializes, the LED flashes.
When the device locks on the downstream (DS)
channels and registers OK, the LED is On. If
unable to register or lock, the LED flashes.
Green - one chann el bonded.
Blue - more than on e channel bond ed.
US — LED blinks during firmware upgrade.
When the device initializes, the LED flashes.
When the device locks on the upstream (US)
channels and registers OK, the LED is On. If
unable to register or lock, the LED flashes.
Green - one chann el bonded.
Blue - more than on e channel bond ed.
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READY—W hen the device is obtaining an IP
address and configuration file, the LED flashes.
When successfully complete, the LED is On.
Wi-Fi—The LED is on (Solid Green) when
enabled and blinking (green) when data is been
passed between the Device and the connected
laptop, computer, etc.
WPS LED— When a user pushes the W PS
button or triggers WPS via the device’s web GUI,
this LED on the front of the device flashes Green
for 2 minutes until a PIN is entered from a
wireless client wishing to connect (e.g. a laptop
computer). After a Wi-Fi client attaches
successfully, the LED remains On (green) for 5
minutes, then turns Off.
LAN1/LAN2—The Ethernet ports are used to
connect Ethernet devices, such as computers,
gaming consoles, and/or routers/hubs to the
Device using RJ45 cables. Each Ethernet port
has an LED to indicate their statuses when an
Ethernet device is connected.
When an Ethernet device, is connected to the
7 Ubee DDW36A – Safety and Installation Product Insert v1.0
cable modem, the LED is Green when connected
at 10/100 Mbps speeds. The LED is Blue when
connected at 1000 (Gigabit Ethernet) speed.
When data is being passed between the Device
and the connected laptop, computer, etc, the
LED flashes with same color scheme (i.e. green
for 10/100Mbps or blue for Gigabit).
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