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DDW36C Advanced Wireless Gateway Safety and Installation Product Insert
Federal Communications Commission
(FCC) Interference Statement
This equipment has been tested and found to
comply with the limits for a Class B digi tal device,
pursuant to Part 15 of the FCC Rules. These
limits are designed to provide reasonable
protection against harmful interference in a
residential installation. This equipment generates,
uses and can radiate radio frequency energy and,
if not installed and used in accordance with the
instructions, may cause harmful interference to
radio communications. However, there is no
guarantee that interference will not occur in a
particular installation. If this equipment does
cause harmful interference to radio or television
reception, which can be determined by turning
the equipment off and on, the user is encouraged
to try to correct the interference by one of the
following measures:
1 Ubee DDW36C – Safety and Installation Product Insert v1.0
• Reorient or relocate the receiving antenna
• Increase the separation between the
equipment and receiver.
• Connect the equipment into an outlet on a
circuit different from that to which the receiver
is connected.
• Consult the dealer or an experienced radio/TV
technician for help.
FCC Regulatory Information
This device complies with Part 15 of the FCC
Rules. Operation is subject to the following two
conditions: (1) This device may not cause
harmful interference, and (2) this device must
accept any interference received, including
interference that may cause undesired operation.
FCC Caution: Any changes or modifications not
expressly approved by the party responsible for
compliance could void the user's authority to
operate this equipment.
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Operation within 5.15 ~ 5.25 GHz frequency
range is restricted to indoor environment.
FCC Radiation Exposure Statement:
This device complies with FCC radiation
exposure limits set forth for an uncontrolled
environment. This device should be installed and
operated at a minimum distance of 38cm
between itself and your body.
This transmitter must not be co-located or
operating in conjunction with any other antenna
or transmitter.
Safety Notices
Read these instructions carefully before
operating the device. It is important to be aware
of these safety instructions. Install the device
according to these instructions and keep this
guide for future reference.
2 Ubee DDW36C – Safety and Installation Product Insert v1.0
1. Do not use this device in a humid space, in
the rain, or near splashing water.
2. Do not install during thunder or lightning
storms.
3. Do not cover any ventilation openings in the
device case.
4. Do not place the device near heat sources
such as radiators or stoves.
5. Clean the device only with a clean, dry cloth.
Do not use liquid or chemical cleaners.
6. Avoid static discharge when touching the
device by first touching the coaxial connector
of the coaxial cable.
7. Installation of the device should include
grounding the coaxial cable to the earth at the
building entrance per ANSI/NFPA 70 and the
National Electrical Code (NEC, in particular,
Section 820.93, Grounding of the Outer
Conductive Shield of a Coaxial Cable). The
device is designed for IT power systems with
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phase-to-phase voltage at 100-120V.
8. Disconnecting the Device: If the device
becomes damaged or encounters some other
abnormality, disconnect the power plug from
the AC wall outlet immediately.
9. The device should be installed in a location
not to exceed the maximum temperature of
40 degrees Celsius (104 degrees
Fahrenheit).
10. When this device is placed upright with the
aid of the stand, the stand must be fixed at a
90-degree angle to the device. Otherwise, the
device will have the risk of tipping over.
11. Keep the device away from Children and
Pets.
12. Place the device on a cool surface. Failure to
do so may result in overheating which can
cause extreme damage.
13. Do not modify or attempt to disassemble the
device. Use it only according to the
3 Ubee DDW36C – Safety and Installation Product Insert v1.0
instructions.
14. Do not dispose of the device in a trash
container. Please recycle.
Installation
To install this device, follow the procedures
below and refer to the following page for a
connection diagram.
1. Connect one end of a coaxial cable (not
included) to the CABLE port on the device.
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Connect the other end to a cable splitter or the
cable wall outlet. Be sure not to bend or over
tighten the cables as this may strain the
connector and cause damage. If you plan to
connect the device and a television to the
same cable wall outlet, you must use a cable
line splitter (not included).
2. Connect one end of the supplied Ethernet
cable to one of the ETHERNET ports (ETH1
to ETH4) on the device. Connect the other
end to the ETHERNET port on a PC. Note:
Category 5e or Category 6 Ethernet cables
with RJ-45 connectors must be used when
connecting Ethernet devices to the LAN ports.
This ensures Gigabit Ethernet speeds (unless
the computer does not support it).
3. Connect the power cord to the POWER port
on the device. Plug the other end of the power
cord into the AC wall outlet. Important: Use
only the power cord that is shipped with the
device.
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Additional Information
1. RESET Button (back of device): This button
resets the device to factory defaults. Using a
pointed object, insert it into the button opening,
and hold for more than 10 seconds. The
device will reset and reboot. Note: Not all
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parameters are reset to factory defaults. Refer
to the User Guide for more information.
2. W PS button (top of device): The WPS button
is used for the Wi-Fi Protected Setup (WPS)
method to connect a Wi-Fi device to the
DEVICE. Refer to the User Manual for more
information.
LEDs and Other Device Indicators
See the following diagram and descriptions of the
device’s LED behavior, and the behavior of the
back-panel Ethernet indicators
5 Ubee DDW36C – Safety and Installation Product Insert v1.0
Power—If On, indicates that the device has
successfully completed internal power-on tests.
LED flashes if power-on fails. Note that the LED
flashes briefly immediately after powering the
device.
DS—When the DS locks on to channels, the LED
is On. When the DS SCAN IN PROGRESS, the
LED flashes.
US—When the US locks on to channels, the LED
is On. When the US SCAN IN PROGRESS, the
LED flashes.
ONLINE—When the device is obtaining an IP
address and configuration file, the LED flashes.
When device obtains these items, the LED is On.
2.4G Wi-Fi—When 2.4G Wi-Fi is enabled, the
LED is On. When 2.4G Wi-Fi is disabled, the
LED is Off. When passing 2.4G Wi-Fi network
traffic, the LED flashes.
5G Wi-Fi—When 5G Wi-Fi is enabled, the LED is
On. When 5G Wi-Fi is disabled, the LED is Off.
When passing 5G Wi-Fi network traffic, the LED
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flashes.
MoCA—When MoCA is enabled, the LED is On.
When MOCA is disabled, the LED is Off. When
passing Moca network traffic, the LED flashes.
6 Ubee DDW36C – Safety and Installation Product Insert v1.0
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