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1.1 IMPORTANT INFORMATION
The users telephone MUST BE connected to the Reach TEL socket – a double adapter on the incoming
line must not be used.
If the user has extension telephones care should be taken to ensure that these are also connected via the
Reach TEL socket.
Failure to connect the users telephones as described above may cause difficulties with alarm calls – if in
doubt seek advice.
If the user has a DECT telephone the base station MUST BE at least 2 metres away from the Reach.
Failure to provide this separation may result in reduced range of personal pendants or other radio devices.
All telephone equipment has a Ringer Equivalence Number (REN) which is used to calculate the number of
items that can be connected to a single telephone line.
A REN of 4 is the maximum allowed on a standard UK telephone line - the Reach has a REN of 1
If the REN total of all equipment connected to a telephone line exceeds 4 the equipment may not operate
correctly. With different types of equipment there is no guarantee of correct operation even if the REN is
less than 4. Typically 1 or 2 standard telephones (REN 1) can be used with the Reach.
Avoid using strong detergents or polish when cleaning the Reach unit or Touch pendant.
Wipe clean with a damp cloth and polish with a dry duster.
1.2 UNPACKING THE REACH AT-HOME ALARM
The Reach At-Home Alarm is supplied with a Power Lead, a Telecom Lead, a Touch Pendant and a
wearing kit. A stand can be fitted if the unit is being mounted upright or a connector cover if it is being
placed flat. The stand/cover must be fixed with the screw provided.
Touch Pendant
Wearing Kit
Reach At-Home Alarm Unit
(also available in white)
Connector Cover
Telecom Lead
Stand
Stand/Cover Screw
Power Lead