* Hyperthermia occurs when the internal temperature of
the body reaches a level several degrees above the normal
temperature of 98.6° F. The symptoms of hypothermia include
an increase in the internal temperature of the body, dizziness,
lethargy, drowsiness and fainting. The eff ect of hyperthermia
include:
a) Failure to perceive heat;
b) Failure to recognize the need of exit the room;
c) Unawareness of impending hazard;
d) Fatal damage of pregnant women;
e) Physical inability to exit the room; and
f) Unconsciousness
• Do not take a sauna if using alcohol, drugs or medications.
• Pregnant women or persons with poor health should consult their physician before using any sauna.
• Caution fi re hazard: Do not use the sauna room for drying
clothes, bathing suits, etc. Do not hang towels above
heater or place any object other than the rocks supplied
on the heater. If any darkening of the wall around the
heater is noticed discontinue sauna use immediately.
• Inspect sauna regularly for required maintenance to heater, control and benches. Replace wood surfaces which
show any signs of deterioration.
GENERAL INFORMATION .................................................. 12
PRIOR TO USE ..................................................................... 12
The fi rst time you use the heater ............................ 1 2
Prior to each use .................................................... 12
USE ........................................................................................ 13
The control panel in general.................................... 13
Water reservoir........................................................ 13
Other functions........................................................ 13
• Electric Shock Hazard - High voltage exists within this
equipment. There are no user serviceable parts in this
equipment. All installation and service to this equipment
should be performed by qualifi ed licensed personnel in
accordance with local and national codes.
• Do not construct sauna room so as to restrict air fl ow
through the bottom of the heater.
• Packing the rocks too tightly may cause the heater high
limit switch to trip.
• Maintain minimum clearance from heater to wooden surfaces (benches, side walls, heater fence etc.). Mounting
brackets supplied. Provides proper clearance from wall
behind heater.
• Use only copper wire of the size and type indicated in the
Heater Specifi cation Chart and the temperature rating
indicated on the heater junction box.
• A guardrail or fence is required around the heater to prevent burns from accidental contact.
• The heater gets extremely hot during operation and
should not be touched or burns may result.
• Minors should be adequately supervised whenever near a
hot or warming sauna.
• Fire sprinkler systems used inside any sauna room should
be properly rated for sauna room temperatures.
• Do not pour chlorinated pool or spa water on heater.
Excessive water use on heater may cause damage and
void warranty.
• This appliance is not intended for use by persons (including children) with reduced physical, sensory or mental
capabilities, or lack of experience and knowledge, unless
they have been given supervision or instruction concerning use of the appliance by a person responsible for their
safety. Children should be supervised to ensure that they
do not play with the appliance.
• All heaters and controls must be grounded per NEC to
prevent electrical shock in case of unit failure.
• Electrical outlets or receptacle must not be installed in a
sauna room.
• Do not locate benches over heater.
• For household only.
Keep this user guide!
In the event of any problems, please contact the retailer where you purchased the equipment.
Check that the following parts are included in the packaging:
15
16
12
13
3
2
4
11
14
17
18
1
19
Elite
Pure
20
WiFi
23
21
24
6
5
22
7
10
9
8
26
25
Control panel Pure is supplied with Sense Combi Pure.
Control panel Elite WiFi is supplied with Sense Combi Elite.
See separate guides.
Installation requirements
To ensure safe use of the heater, check that the following criteria
are met:
• Electrical wiring should be installed in accordance with NEC
and all state and local codes.
• Fuse size (A) and power cable size (AWG) must be suitable
for the heater (see The section called Connection/wiring
diagram, Page 9.
• The sauna ventilation must comply with the instructions in
this manual (see The section called Positioning the inlet vent,
Page 5, The section called Positioning the outlet vent, Page
5).
• The position of the sauna heater, control panel, and sensors
must comply with the instructions in this manual.
• The heater output (kW) must be suitable for the sauna
volume (cu.ft.) (See Table 1, Page 3). The minimum and
maximum volumes must not be exceeded.
• NOTE: A GFCI device is not required by ETL. A GFCI may
be installed if required by local codes. However, GFCI devices will tend to nuisance trip during use of the product.
Table 1: Voltage and sauna volume
ModelVoltageSauna volume
Sense Combi-U 7
SCU7
Sense Combi-U 8
SCU8
208 V
240 V
208 V
240 V
min. cu.ft.
175
175
250
250
Sauna volume
max. cu.ft.
265
320
360
440
27
Figure 1: Sauna heater/control panel parts
1. Sauna heater
2. Herb bowl/air humidifi er
3. Herb bowl
4. Brackets
5. Warning and Caution plates for the room in multiple languages
6. Screws B 4 x 6.5 x 6 for Warning and Caution plates
17. Humidity- and temperature sensor with cover (Combi Elite)
18. Cable between heater and humidity- and temperature sensor,
RJ10 4P4C, cable length 4 m x 1 pce (Combi Elite)
19. Control panel (Elite Wifi or Pure)
20. Cable between heater and control panel, RJ10 4P4C, cable
length 5 m x 1 pce
21. Cable tie
22. Clips C 3x5 x 10 pieces
23. Modular plug 4, 4/4RJ10 x 2
24. Plastic plugs 25x5 x 3 pcs
25. Screws B6x25 x 3 pcs
26. Rock guard
27. Protection hose Ø14x150 mm x 3 pcs, for RJ10 cables (sensor, control panel, door switch)
Installation tools
The following tools and materials are needed for installation and
connection:
• level
• tape measure
• electric drill
• screw drivers
Installation planning
Before starting to install your sauna heater:
• Plan the sauna heater positioning (see the Heater positioning
- normal installation section, page 4).
• Plan the control panel positioning (see the attached instructions for the control panel for allowable positioning).
• Plan the sensor positioning (see Figure 3, page 4).
• Position the air intake vent (see the Air intake vent positioning
section, page 5).
• Position the air exhaust vent (see the Air exhaust vent positioning section, page 5).
• Plan the electrical installation (see the Connection/wiring
diagram section, page 9).
Page 4
4
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3
4
2
1
Figure 2: Schematic diagram of installation
1. Sauna heater
2. Control panel
3. Sensor
4. External on/off switch (option, door contact needed for function)
DANGER! No more than one heater may be installed in the same sauna cabin.
Positioning the control panel
The control panel can be installed inside or outside of the sauna
room.
The control panel must be correctly positioned with regard to
safety distances below when installed inside the sauna room
4
2
3
1
Figure 4: Safety distance, control panel
1. Heater
2. Control panel
3. Max. 36 in
4. Min. 12 in
Positioning the heater - normal installation
Position the sauna heater:
• on the same wall as the door (or the side wall if very close to
the door wall).
• Position the heater at a safe distance from the fl oor, side
walls and interior fi ttings (see Figure 3).
Position the sensor according the picture (see Figure 3).
5
2
3
6
7
1
8
10
4
9
3
11
Figure 3: Positioning the heater - normal installation
Figure 5: Warning/Caution plate
1. Minimum distance from side wall: 4 in
2. Sensor position alt 1: 3 in from heater
3. Sensor
4. Sensor position alt 2: 3 in from heater front
5. Sensor position: 1 in from ceiling
6. Minimum distance from ceiling: 44 in
7. Minimum distance from interior fi ttings: 4 in
8. Minimum ceiling height: 75 in
9. Minimum distance: 1 in
10. Minimum distance from interior fi ttings: 2 in
11. Distance from fl oor: 7 in
Page 5
Sauna room ventilation
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In a sauna, the air should be changed about 6 times an hour. See
Figure 6.
It is recommended that ventilation openings meet the requirements of UL Specifi cation 875. The minimum opening should be
determined using one of the following formulas:
For R< 31, V ≥ 9 .3
For R ≥ 31, V ≥ 0.3*R
where R = the fl oor area of the room in square feet and
V = the minimum vent size in square inches
ExampleVenting Calculation:
Room is 54 sq.ft.(9 ft. by 6 ft.) 54 is larger than 31.
Multiple 54 x 0.3 = 16.2 sq. in.
Vent size opening should be 4 in x 4 in.
Positioning the inlet vent
Install the inlet vent straight through the wall under the centerline
of the heater.
12
5
Removing the Rock Guard
Unscrew the two screws on the side of the heater and lift the
rock guard upwards, see Figure 7. (This is necessary when fi lling
the stone compartment or cleaning the fragrance holder and air
humidifi er).
34
Figure 6: Positioning the air intake and exhaust vents
1. Inlet vent position.
2. Outlet vent position through the sauna wall.
3. Outlet vent position through the cavity.
4. Outlet vent position via duct.
Positioning the outlet vent
Position the outlet vent
• at the maximum possible distance from the air intake vent,
e.g. diagonally (see Figure 6).
• high on the wall or in the ceiling (see Figure 6).
• so that it vents into the space that the door and air intake
vent open into.
Figure 7: Removing the Rock Guard
Room construction
For safety and reliability, the following rules must be addressed.
• The enclosed WARNING: Reduce the risk of overheating
… warning plate must be mounted on or alongside the door
outside the sauna room at about eye level. Use the supplied
screws.
• The enclosed CAUTION: Reduce the risk of fi re … caution
plate must be mounted on the interior wall above the heater.
Use the supplied screws.
• No permanent locking or latch system is to be used on the
sauna door.
• Acceptable door fi ttings are: magnetic catches, friction catches, spring or gravity loaded closures. The door must always
open outwards.
• No shower may be installed in a sauna room.
• No electrical receptacle shall be installed inside the sauna
room.
• The heater should not be operated without its container properly fi lled with rocks and the rock guard in place.
• If an intercom speaker is installed, it should be away from the
heater and as close to the fl oor as possible.
• If a room light is installed, it should be a surface mounted
bracket type. Wall mounted lights should be about 70” above
the fl oor. Ceiling mounted lights should be of an approved
type with a junction box that is remote to the fi xture itself.
Use only a fi xture that uses A.F. or fi xture type internal wiring.
A 60 watt bulb should provide suffi cient lighting.
• Fire sprinkler systems installed inside any sauna room should
be properly rated for sauna room temperatures.
• Always mount the heater according to these installation
instructions.
The outlet vent must have the same area as the inlet vent.
Ensure that the outlet vent is open.
Mechanical ventilation is not recommended due to the risk of poor
air exchange, which can negatively aff ect the heater temperature
cut-out.
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6
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Typical wall construction
Figure 8: Typical wall construction
INSTALLATION
Sauna heater installation
1. Attach the bracket and spacers to the wall following the specifi ed dimensioning (see Figure 9). -
3
4
2
3
1
Figure 10: Opening/closing the cover
Connect the heater using standard wiring (Fk or EKK) approved
for fi xed installation.
Any single wires (Fk) must be protected in electrical conduits (VP)
to the heater.
4. Connect the main supply electrical cable (1) to the terminal
(2) (see Figure 11) according to the wiring diagram (see the
Connection/wiring diagram section, page 9).
11
6
4
9
3
5
1
10
7
2
Figure 9: Bracket with screws and spacers
1. 26.3 in
2. 11.0 in
3. 7.3 in
4. 9.0 in (minimum distance)
It is easiest to prepare for installation with the heater lying down.
To install the heater:
2. Remove the cover to the water reservoir and lay the heater
down with the front facing upwards (see Figure 10).
3. Undo the screws and open the cover (see Figure 10).
WARNING! Always check that the heater is connected to the correct main/phase voltage!
8
Figure 11: Circuit board
1. Electrical cable
2. Terminal for connection of electrical cable
3. Cable grommet (x6)
4. Control panel cable
5. Modular contacts for connection
of control panel, sensor etc.
6. Sensor cable
5. Run the cables for the control panel and the temperature
sensor through the cable grommets (3). Connect the control
panel cable (4) to one of the four RS485 contacts (positions
6-9) (see Figure 11) according to the wiring diagram (see the
Connection/wiring diagram section, page 9 fi g.19).
6. Connect the humidity- and temperature sensors cable (6) to
one of the four RS485 contacts (positions 6-9) (5) according
to the wiring diagram (see the Connection/wiring diagram
section, page 9 fi g. 19).
7. Light cable (if connected)
8. Terminal for connection of
light (if connected)
9. Strain relief connector for
cables to modular contacts
(x2)
10. Strain relief connector for
electrical cable
11. Protection hose for RJ10
cables
Page 7
7. Connect the light cable (if relevant) (7), see Figure 11, to the
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terminal (8) according to the wiring diagram Figure 19.
8. Close the cover and tighten the screws (see Figure 10).
9. Hang the heater on the bracket (see Figure 12).
7
12. Install the sensor on the wall see Fig 15 and 16. The thermistor wire may also be passed through the wall see Fig 17
and 18. Seal any holes in the wall behind the sensor. The
thermistor wire may be extended outside the sauna using low
voltage wire (2-lead).
Combi Pure
Figure 12: Hang the heater up.
10. Fit the spacers between heater and wall (to prevent the heater from being lifted off ) (see Figure 13).
Fig 13: Fit spacers
11. Fit the cover for the water reservoir, herb grille and fragrance
holder/air humidifi er (see Figure 14).
Fig 15: Installing the sensor - Combi Pure.
Combi Elite
Fig 16: Installing the humidity- and temperature sensor - Combi
Elite. The cable inside the sauna must be heat resistant.
Fig 14: Fitting the cover for the water reservoir, herb grille and
fragrance holder/air humidifi er
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8
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Fig 17: Wiring through the wall - Combi Pure.
Fig 18: Wiring through the wall - Combi Elite.
Unusual voltages/numbers of phases
Contact Tylö Customer Service before connecting to voltages or
numbers of phases that are not listed in the wiring diagram Figure
19.
External ON/OFF switch (option)
The external ON/OFF switch can be positioned anywhere outside
the sauna, not to exceed 75 feet from the heater, to avoid voltage
loss in the cable. Voltage loss aff ects the LED indicator for heater
status (if built-in and connected to the switch).
For further information, see instructions supplied with the control
panel.
Page 9
CONNECTION/WIRING DIAGRAM
Compliments of www.saunasandstuff.com
TAB208 V 1 Phase240 V 1 Phase
ModelAmperage
Amps
Sense Combi-U 7265,310307,08
Sense Combi-U 8306,38358,38
Note: Heating elments do not change for voltage changes. The heater output will changed based on the voltage applied to heater.
Output kWWire Size
AWG
Amperage
Amps
Output kWWire Size
AWG
9
141516
3 x 14 AWG
RJ10 4P4C
RJ10 4P4C
max 75 feet - Combi Elite
*
max 300 feet - Combi Pure
**
10
RJ10 4P4C
RJ10 4P4C
12
34 5
6789
13
12
*
**
11
5,3-8,3 kW
208/240 V~
120 V~
14
BB4140
14 AWG
Max. 6 Amp.
G
Figure 19: Wiring diagram
1. NTC Sensor - Combi Pure.
2. Ext switch (External switch Optional)
3. N/A
4. N/A
5. N/A
6. Sensor (humidity- and temperature) - Combi Elite.
7. N/A
8. N/A
9. Controls panels (Pure or Elite).
1:A
1
3:12V
2:B
Pin
4:GND
Fig 20a: Connecting the humidity- and temperature sensor Combi Elite
1. Modular plug (RJ10, see Fig 19)
2. Humidity- and temperature sensor
11
12
A
B
2
10. Heater
11. Terminal for connection of electrical cable
12. Control panel (connect to positions 6-9)
13. Sensor - Combi Pure (connect to NTC position 1)
13. Humidity- and temperature sensor - Combi Elite
(connect to positions 6-9)
14. Light/terminal for connection of light
15. Door contact (option)
16. External switch (option)
4
12 3
A
B
11
12
Fig 20b: Connecting the humidity- and temperature sensor Combi Elite
Congratulations on your new sauna heater! Follow this user guide
to get the most from your purchase.
Wet and dry saunas are forms of bathing which originate way
back in history. A hot sauna is best enjoyed at temperatures between 145-190°F.
PRIOR TO USE
The fi rst time you use the heater
Fill the stone compartment
NB: Always use dolerite stones (Manufacure’s
Stones)! "Ordinary" stones may damage the heater.
Do not use ceramic stones. Ceramic stones may
damage the heater. The heater guarantee does not
cover damage caused by ceramic stones.
Fill the stone compartment around the heating elements from the
bottom to the top, to approx. 2” above the top front edge. Do not
press the stones into place. Capacity: Approx. 35 lb of stones.
Place the stones loosely to allow optimum air circulation. The tubular heating elements must not be squeezed together or against
the side.
Sauna stones must:
• tolerate extreme heat and fl uctuations caused by water being
poured on them.
• be cleaned before use.
• must have an uneven surface, so that the water "clings" to
the stone surface and evaporates effi ciently.
• be between 1-1/2” to 2” in size to allow air circulation in the
stone compartment. This will increase the life of the tubular
elements.
Prior to each use
Check the following
Check that:
• there are no foreign objects in the sauna cabin, on or in the
heater.
• the door and any windows to the sauna cabin are closed.
• that the sauna door opens outwards with a little pressure.
NB:
DANGER! Fragrant essences and similar products may ignite, if poured directly onto the
stones.
NOTE! Do not use the sauna cabin for any purpose
other than taking saunas.
Turn on the main power switch
The main power switch is at the bottom of the heater.
Switch it on, if it is not already switched on (see Figure 2).
NB: Never place stones on top of the side air
chambers. This way will obstruct air circulation,
causing the unit to overheat and the cut-out switch
to activate.
Figure 1: Filling the stone compartment
1. Stone compartment
2. Side chambers
21
Figure 2: Positioning of the main power switch
1. Main power switch
1
Turn on the heater to remove any new paint odors
To remove "new paint odor" from the heater:
Heat the sauna heater for about one hour. The water reservoir
does not need to be working.
A little smoke may appear.
Page 13
USE
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13
Water reservoir in operation:
The control panel in general
See instructions supplied with the control panel.
Water reservoir
The sauna heater works with and without water in the tank.
When the water reservoir is in use, max. two out of three heater
elements in the stone compartment will be working. The heater
switches automatically between the reservoir and stone compartment, depending on which setting has been set on the control
panel. See the instructions supplied with the control panel.
Filling the water reservoir:
Before starting the heater, fi ll the water reservoir by carefully pouring tap water through the herb grille, see fi g. 3.
1. When in use and if the water level drops below the upper level
sensor, it will continue to operate as normal but a single fi lled-in
drop symbol will show on the Elite control panel display (Pure
control panel shows unlit water drop). Water can be added, and a
steady audio signal will sound when the water level reaches full.
2. When in use and if the water level drops below the safety
sensor, three pulsing audio signals will sound and two empty drop
symbols will show on the Elite control panel display (Pure control
panel shows a fl ashing water drop when the heater is operating).
This indicates that there is insuffi cient water in the reservoir, and
the heater element will automatically switch off .
Other functions
Fragrance holder
DANGER! Never put fragrances in the herb bowl
or water reservoir.
DANGER! Fragrant essences etc. may ignite if
poured directly onto the stones.
Figure 3: Filling the water reservoir.
Note! Never use salt water - can damage the heater
element in the reservoir. It can also cause a build
up of foam which causes the level sensor to detect
a higher water level than actual, and the heater elements can break.
1. An empty reservoir is shown by two empty drop symbols on the
Elite control panel display (Pure control panel shows a fl ashing
drop symbol when the heater is operating). If the reservoir is empty when activating the main switch, three pulsing audio signals will
sound
2. When the water level reaches the safety sensor, a fi lled drop
symbols will shown on the Elite control panel display (Pure control
panel shows an unlit drop symbol). The heater element in the
reservoir can be started.
3. When the water level reaches the upper level sensor, two
fi lled-in drop symbols will show on the Elite control panel display
(Pure control panel shows unlit water drop). A continuous audio
signal will also sound for approx.: 2 secs, indicating that the water
level in the tank is full (in case you do not check the control panel
display during fi lling).
Note! Do not add more water after the audio signal
to avoid the water boiling over and out of the reservoir.
To create a pleasant fragrance in the sauna, pour a few drops of
Tylö Sauna Fragrance into the water in the fragrance holder.
You can also mix a few drops of the sauna fragrance with water in
a sauna bucket and pour the water on fully heated stones. Use a
sauna ladle for pouring water on the hot stones.
Pour max. 1-2 ladles of water at a time, and then wait until the
stones have regained suffi cient heat before pouring fresh water
on the stones again.
Tylö Sauna Fragrance comes in diff erent variants and fragrances.
12
Figure 4: Other functions
1. Herb bowl
2. Fragrance holder/air humidifi er
Herb bowl
A fragrant, refreshing herbal sauna can be created with fresh
or dried herbs or spices. Enjoy pleasant herbal fragrances in a
steamy tropical climate.
To create a fragrant sauna using fresh or dried herbs, put the
herbs in the herb bowl (see Figure 4).
TIP! Try diff erent combinations, such as birch,
lavender, mint, spices, tea bags and other exciting
fragrances.
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Air humidifi er
WARNING! Do not confuse the instructions for
the air humidifi er with those for the water reser-
voir.
2
DANGER! Do not pour water into the fragrance
holder once it has been heated up, as this can cause
boiling water to splash on the sauna occupants. Do
not stand or sit in front of the heater while water is
being poured into the fragrance holder, as hot water
can spray out suddenly.
To maintain a comfortable basic level of humidity in the sauna, fi ll
the built-in air humidifi er (see Fig. 4) with water before switching
on the sauna.
Tip: Pour a few drops of diluted sauna fragrance into
the built-in air humidifi er.
EXTERNAL ON/OFF SWITCH (OPTION)
External ON/OFF switch can be installed anywhere outside the
sauna. The switch is momentary pulse or constant activation.
The heater circuit automatically recognises which is used. Heater
status and faults on the door contact can be seen if the switch has
a built-in LED.
See instructions supplied with the control panel.
1
3
Figure 5: Emptying the water reservoir.
1. Water reservoir hose.
2. Remove plug
3. Lower hose into a suitable container
Switch off main power switch
CAUTION! The heater’s memory function will be
cancelled if disconnected from the mains for more
than 7 days. The date and time will have to be reprogrammed.
AFTER USE
Empty the reservoir
DANGER! Hot water! Wait until the water has
cooled before completing this step.
To prevent the build-up of limescale and higher salt/mineral levels,
empty the reservoir after each bath. If this is not done and water
is added each time you take a sauna, foam build-up can occur
which can cause the level sensor to detect a higher water level
than actual, with a risk that the heater element will break.
To empty:
1. Release the hose from the hose clip.
2. Hold the hose up and remove the plug.
3. Lower the hose into a suitable container and drain off the
remaining water.
4. Hang the hose on the hose clip.
The main power switch is at the bottom of the heater.
Switch off here when the heater is not to be used for an extended
period (e.g. several weeks).
1
Figure 6: Location of main power switch
MAINTENANCE
After each useAs requiredOnce annually
Empty the water
reservoir.
Descale the water
reservoir.
Check the stone
compartment.
Clean the herb
bowl and fragrance
holder.
Clean the electrodes using a cloth or
similar. See fi g. 7.
Page 15
WARNING! If the stone compartment fi lls up with
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gravel and small stones, the tubular element can be
damaged as a result of overheating, as air fl ow will
be insuffi cient.
TROUBLESHOOTING
15
1
Figure 7: Cleaning the electrodes
1. Electrodes
Descaling the water reservoir
Descale the water reservoir as required using Tylö descaling
agent.
How to descale:
1. Remove the herb grille from the herb bowl.
2. Start the steam function (see The section called Use, Page
13) and run until the water boils.
3. Switch off the heater, and wait for about 5 minutes.
4. Mix 2 cups of descaling agent and pour into the water inlet.
5. Leave the descaling agent to work for 1 hour, empty the res-
ervoir and rinse thoroughly.
6. If necessary, repeat the procedure several times until all limescale has been removed.
Cleaning the fragrance holder/air humidifi er and herb bowl
Clean the fragrance holder/air humidifi er and herb bowl as required.
To clean the fragrance holder/air humidifi er and herb bowl:
Lift out the fragrance holder/air humidifi er and herb bowl and
rinse them under running water.
Temperature Safety Switches
The heater's temperature protection devices:
• PCA - The temperature safety on the PCA in the heater is designed to prevent components being damaged by overheating. If
the safety switch is triggered, an error code shows on the control
panel display.
If the overheating switch has activated, the heater cannot be
started again until the temperature has dropped down 68 degrees
(ºF) on the PCA.
• Water reservoir - The temperature safety switch in the reservoir
is designed to protect the heater element from boiling dry. There
is a red reset button under the heater which must be pressed in
(see Fig. 9). If the cut-out has activated, the button will feel stiff
and will 'click' when reset. If the cut-out has not activated and
after resetting, the button will feel springy.
• Heater - The temperature cut-out in the heater protects the components and woodwork in the sauna from overheating. There
is a white reset button on the left side of the heater which must be
pressed in (see Fig. 9). If the heater safety switch has activated,
the button will feel stiff and will ‘click’ when reset.
Information!
When the overheating safety switches activate, always check the
cause of the problem. The life of the elements and PCA can be
adversely eff ected by each overheating. If systems continues to
overheat look at the following: Ventilation defi cient? Room volume? Internal heater fault? Water reservoir not properly cleaned?
Figure 8: Cleaning the fragrance holder/air humidifi er and herb
bowl
Check the stone compartment
Check the stone compartment at least once annually or as many
times per year as the heater is used per week.
Example: If the unit is used 3 times a week, check the stone
compartment 3 times per year.
How to check the stone compartment:
1. Remove all stones from the compartment.
2. Remove any small stones, gravel and lime-scale from the
compartment.
3. Put whole, undamaged stones back. Replace damaged
stones with new ones as required (see Filling the stone compartment, page 13).
Figure 9: Resetting the temperature cut-out
1. Temperature cut-out water reservoir
2. Temperature cut-out sauna heater
Troubleshooting the control panel
See instructions supplied with the control panel.
2
1
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Troubleshooting the sauna heater
Information!
Contact the dealer during the guarantee period in the event of faults.
See the instructions for the control panel for details of faults not covered in this user guide.
Table 1: Troubleshooting the sauna heater
SymptomPossible causeRemedy
Heater is on but
does not create
steam. Water boils
in reservoir.
Heater element
in heater stone
compartment does
not warm up.
Lights in the sauna
do not come on
when switched on
at the control panel.
Heater does not
work, control panel
does not light up.
The fuses or circuit
breaker in the building breaker panel
trips as soon as the
heater is turned on.
1. Water level incorrect. Minimum water level for
safety sensor?
2. Humidity settings on control panel do not correspond to operating status?
3. Water reservoir temperature cut-out activated?
4. Heater element in reservoir faulty?
5. If the sauna structure has defi cient ventilation in
conjunction with dry sauna and high sauna temperature (operating with no water in reservoir),
the temperature cut-out can activate because of
higher radiating temperature in the heater.
1. Temperature settings on control panel do not correspond to operating status?
2. Water reservoir in operation? Only two of the
three heater elements in the stone compartment can operate at the same time as the tank,
otherwise excessive current is drawn from the
electricity supply. This is not a fault outside normal operation.
3. Some of the heater fuses on the main switchboard can have tripped out?
4. Resistor coil in the heater element faulty?
5. Internal heater PCB fault?
1. Is lighting connected to the heater?
2. Internal heater PCB fault?
1. The main power switch is off ?
2. Circuit breaker tripped on main electical panel.
3. Loose contact in cabling between heater and
control panel?
4. The specifi c 12VDC output on one of the PCB's
RS485 modular jack to the control panel is faulty
due to short-circuit?
5. Transformer on PCB in heater faulty?
6. Control panel faulty?
1. There is a short-circuit at the heater GND. Can
be due to a faulty heater element?
2. Lighting connected to and controlled via the
heater faulty?
3. The heater has not been used for a long period,
causing an insulation fault in the heater element?
4. Heater has had too much water poured on it?
5. Other internal heater fault?
1. Fill up reservoir.
2. Set humidity to correspond to reservoir operation -
read control panel manual.
3. Reset temperature cut-out. For more information,
see the section on temperature cut-out on page
14. If the steam function does not work after reset,
there is a risk of the reservoir being damaged.
4. An authorized electrician is required to fi nd the
fault.
5. Check for possible defi cient ventilation.
1. Set temperature to correspond to heater element
operation in stone compartment.
2. See the instructions supplied with the control
panel.
3. Check and replace/reset the fuses in the main
switchboard.
4. An authorised electrician is required to fi nd the
fault.
5. An authorised electrician is required to fi nd the
fault.
1. Verify with authorized electrician who performed
installation of heater/lighting.
2. An authorized electrician is required to fi nd the
fault.
1. Turn heater main power switch.
2. Check and replace/reset the fuses in the main
switchboard.
3. Switch off heater main power switch and connect
each/paired cable to the control panel. Switch on
heater main power switch again. If this does not
help, an authorized electrician is required to fi nd
the fault.
4. Requires an authorized electrician to fi nd the fault,
faulty 12VDC output is indicated by LED out next
to the RS485 output. Note: if the fault is in the
RJ10 cable to the control panel, do not click into
a working vacant RS485 outlet to avoid causing a
fault in that outlet. RJ10 cable must be replaced/
contacts fi tted in the event of a fault.
5. An authorized electrician is required to fi nd the
fault.
6. An authorized electrician is required to fi nd the
fault.
1,2,3,4,5. Do not use the heater, switch off at main
heater main switchboard trip and disconnect heater fuses on the main switchboard. An authorized
electrician is required to fi nd the fault.
Page 17
SPARE PARTS LIST
Compliments of www.saunasandstuff.com
17
2
10
1
5
4
6
2
3
7
3
8
4
6
5
11
1
9
7
Figure 10: Spare parts 1
1. Combi U8 Tubular Elements 3001-924
Combi U7 Tubular element 3001-920
2. Stone compartment n/a
3. Circuit board 9600 0068
4. Terminal block 9600 0723
5. Water tank temperature safety switch 9600 0002
6. Sauna heater temperature safety switch 3119-607
7. Strain relief connector 9600 0554
8. On/Off Switch 9600 0040
9. On/off dial 9600 0132
10. Rock Guard 8019-541
11. NTC sensor - Combi Pure 9600 0219
12. Humidity- and temperature sensor - Combi Elite 9600 0074
12
Figure 11: Spare parts 2
1. 9600 0223 Tubular element
2. 9600 0730 Herb bowl
3. 9600 0731 Hose with plug
4. 9600 0732 Filler grille
5. 9600 0733 Wall bracket
6. 9600 0734 Electrodes
7. 9600 0218 Water reservoir
ROHS (RESTRICTION OF HAZARDOUS SUBSTANCES)
Instructions for environmental protection:
Do not dispose of this product with the domestic refuse when no
longer in use. Take it to a recycling station for electrical and electronic equipment instead.
For further information, see the symbol on the product, manual or
packaging.
The diff erent materials can be recycled as specifi ed by their
labelling.
You can help protect the environment by recycling or reusing the
spent appliances or the materials in them. Take the product to a
recycling centre without the sauna stones or the soapstone jacket
(if fi tted).
Contact your local authorities for details of your nearest recycling
centre.
Page 18
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Compliments of www.saunasandstuff.com
HEATER WIRING DIAGRAM
Circuit board
X1X2 X3
GND
MH
H3H2H1
X4 X5X6X7
NTC (Sensor)
Ext Switch
Door Switch
Sec/NTC
H.Tank
X8 X9 X10 X11 X12 X13 X14 X15 X16
Light
WA TER TANK
Add On
Sec/NTC
X17 X18
Aux 0
Electrodes
Switch
fed
654
GND
BACK
MIDDLE
FRONT
cba
321
High Limit Control
Heater
42
13
GND GND
P1
High Limit Control
2P21
Water tank
P3
3
Type
Sense
Combi-U 7
Sense
Combi-U 8
Use only 194° F copper wire
Don´t forget to earth (ground)!
208 V~240 V~
AmpAmp
kW
5.3
26
-
7.0
6.3
30
-
8.3
AWGAWG
-
10
8
-
30
35
8
-
8
BB4140
12345G
-
L1L2
208-240V, 1-ph
GND
120 Volt Light input
(Separate from
Heater Power)
120 V~
N
Output to light
AWG 14
Max 6 Amp.
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