Tyco Safety Canada 15SCW9067 User Guide

USER MANUAL

ABOUT THIS DOCUMENT

This document describes the user interface and controls for the DSC Touch, a “Smart home” control and automation system. Within these pages you will find how to enable and simplify home security, home control, energy management, home healthcare, and other services. The DSC Touch uses wireless technology to communicate with a broad set of wireless peripherals and sensors, and can also communicate with your security and home control provider’s monitoring and safety systems, your smart phone and remote access from your personal computer. If you have questions about the use, features, or any aspect of this product, please consult your security and home control dealer or visit .

Property of Tyco Safety Products Canada Ltd and it’s affiliates

Reproduction without permission is not permitted.

CERTIFICATION

Document#: DSC Touch-UM-02-15 Revision Date: 2/18/15 DSC Part #: XXXXXXXXX Software Version: 1.4.2

Conforms to UL Std. 1023, 985 & 1635

Certified to ULC Std. C1023 & S545

DSC TOUCH - INTRODUCTION

CONGRATULATIONS!

We’d like to thank you for making the decision to purchase the DSC Touch. We hope you’ll enjoy using it as much as we enjoyed developing it. It’s got everything you need in a single, easy to use device, and because we developed the software using an upgradeable operating system, we can continue to refine your experience over time with software updates and innovative new devices.

The DSC Touch is more than just a security panel, its a security and smarthome platform, giving you access and control over what is going on in your home at all times. To take full advantage of the power of this amazing device you’ll want to

download the free Alarm.com app to your smartphone or tablet. This will be your link to your home when you are away, keeping you connected and ensuring you have the control you need. We’ve tried to make the panel easy to use, and provide

this manual as a reference to help you take advantage of all the features available. If you have questions on anything, don’t hesitate to contact your security or home control provider.

Welcome to the future!

The DSC team

DSC CONFIDENTIAL AND PROPRIETARY PAGE 2 OF 34

DSC TOUCH - HARDWARE OVERVIEW

HARDWARE OVERVIEW

FRONT

Panel Camera

Header/

Status Bar

Emergency

Button

Primary User Interface

Footer/Help bar

Home Button

Microphone

BACK

Mounting holes

Mounting plate

Two-Way Voice

Speaker

Rear access

Cooling Vents

SD Card Slot

Panel Sounds Speaker

Siren

DSC CONFIDENTIAL AND PROPRIETARY PAGE 3 OF 34

DSC TOUCH - HOME SCREEN OVERVIEW

HOME SCREEN

The home page is the primary page shown on the DSC Touch. It is the first page the user will see, and it is the default page when the user pushes the home button on the panel. It is divided into three sections: The header/status bar, the primary user interface, and the footer/help bar.

The home page displays the most important and most frequently used Apps. It allows the user to arm or disarm the security system; monitor the overall status of the system; view weather, time, and date information; and execute various security, home control, and other functions of the system.

Header or Status Bar

Primary User

Interface

FIND IT

Footer or

“Help” Bar

7” TOUCHSCREEN ALERTS UPGRADE SERVICES

In an emergency you need an immediate response to your touch, so we built the DSC Touch with a 7” RESISTIVE TOUCH screen so it even works with gloves, fingernails, etc.

The DSC Touch uses a common alerts system to draw your attention to various items. When you see the alert, touch the screen to find out what information is being shared.

The DSC Touch is always improving. As new features are developed they may be made available to you. Contact your security provider for details.

DSC CONFIDENTIAL AND PROPRIETARY PAGE 4 OF 34

DSC TOUCH - HEADER/STATUS BAR

Disarmed

Armed

STATUS TYPES & COLOR CODES

The header bar is color coded based on system status, and shows the date, time, and current status.

The green header is labeled “System Ready – Disarmed” and indicates that all of the sensors are closed and the system is ready to be armed.

The yellow header is labeled “System Not Ready – Disarmed” and indicates that one or more of the sensors are open. Touch this yellow bar to see a list of open sensors.

The orange header is labeled “System Armed- Stay Mode” and means that any entry through a protected door or window will trigger the alarm. Note: When armed, the home button and panic button will glow red.

STATUS

If you want to know whether your sensors are open or closed, touch the “Status” app on the Home Screen

The orange header is labeled “System Armed- Away Mode” and means that any entry through a protected door or window or crossing the path of a motion detector will trigger the alarm. Note: When armed, the home button and panic button will glow red.

BACKLIT BUTTONS

The panel’s “Panic” and “Home” buttons also illuminate to show panel status.

Green LED when

During a power outage these LED lights will NOT illuminate to save battery life if the panel is running on battery only

Red LED when

CHECKING STATUS OUTSIDE THE HOME

You can also see the status of your home from your Alarm.com mobile application, or from any web browser by logging into your Alarm.com account.

Go to your device and

search for “Alarm.com”

DSC CONFIDENTIAL AND PROPRIETARY PAGE 5 OF 34

DSC TOUCH- EMERGENCY BUTTON

to enter a valid user code.

EMERGENCY BUTTON

Below the 7” Touchscreen are two buttons: Emergency and Home.

The Emergency Button is marked with a “+” sign. This button can be pressed at any time, regardless of the panel’s status or the page currently displayed on the screen.

When pressed, the panel will display the emergency services page, with access to police, fire, and medical emergency alarms.

FIND IT

WHOOPS!

EMERGENCY TYPE SILENCE SIREN

Select the icon that represents your emergency type. As soon as you tap the icon the siren will sound and an “emergency sent” message will appear.

CANCEL REQUEST

If your security and home control provider offers 2-Way voice service you may receive a call from a monitoring agent through your panel’s speaker and microphone.

If you press the emergency button by mistake, simply tap the “Home” button or click “Back” to return to the previous page.

On medical and fire emergencies you can silence the siren by pressing the green button.

To cancel an emergency request press the “cancel” button. For security purposes, you will be required

DSC CONFIDENTIAL AND PROPRIETARY PAGE 6 OF 34

ALARM EVENTS

When the alarm is triggered the DSC Touch will sound the siren and display a red alarm screen.

If your security provider offers monitoring service, the panel will automatically contact the monitoring center using the built in cellular connection.

To disarm, touch the screen and enter your passcode.

TWO-WAY VOICEPOLICE

FIRE

MEDICAL

When the system is armed and the alarm is tripped or you touch the “Police” emergency button the alarm sounds with

the “Intrusion” siren and then activates the Two-Way Voice microphone and speaker, if available.

When a Smoke or Carbon Monoxide detector is triggered or someone taps the “Fire” panic on the DSC Touch:

•The alarm sounds with the “Fire” siren and then activates the

Two-Way Voice microphone and speaker, if available.

When you press a Medical Pendant or trigger a “Medical” emergency from the DSC Touch:

•The alarm sounds with the “Medical” siren and then activates

the Two-Way Voice microphone and speaker, if available.

Note that Two-Way Voice services are only activated after an alarm event and may not be available in all areas or with all security providers.

HARDWARE

The built in microphone on the front of the panel and the dedicated Two-Way Voice speaker on the side of the panel activate after a connection to the monitoring station has been made.

Built in

Microphone

FALSE ALARM

In the event of a false alarm, press disarm and enter your user code. If your system is monitored, be ready to provide your verbal password to your security provider’s monitoring agent if they contact you. If you are unable to provide the correct verbal passcode, the authorities may be contacted.

DSC CONFIDENTIAL AND PROPRIETARY PAGE 7 OF 34

Dedicated

Two-Way

Voice

Speaker

EMERGENCY PANIC

be silenced without a passcode.

authorities arrive

your security provider.

EMERGENCY PANIC

POLICE

When you press the Emergency Button the Emergency Panic screen appears. Touching any of the buttons will trigger an alarm manually.

FIRE

MEDICAL

An “Intrusion” alarm is triggered when you touch the “Police” panic button. (touching “silent” triggers a silent alarm.) For your security, once a police siren has been triggered it cannot

A “Fire” alarm is triggered when you touch the “Fire” panic button.

Note: There is no “Silent” function on the button itself, but once you touch it you can silence it.

A “Medical” alarm is triggered when you touch the “Medical” panic button. (touching “silent” triggers a silent alarm.)

The alarm will sound until you touch cancel.

Note: Touching cancel requires your user code and will cancel the alarm reported to your security provider.

The alarm will sound until you touch cancel or touch “silence siren” Note: Touching cancel requires your user code and will cancel the fire alarm reported to your security provider.

When the alarm is going off you can cancel it (requires passcode) or silence it until

If you create a silent alarm only the cancel button appears. Touching it requires your user code and will cancel the alarm reported to

DSC CONFIDENTIAL AND PROPRIETARY PAGE 8 OF 34

ARMING

The first icon on the home screen is used for arming and disarming.

PRESS TO ARM

The green “unlocked” icons means your system is currently disarmed and ready to arm and will coincide with a “System Ready” message in the Header/Status Bar. Touching this icon will provide you with two arming modes and several optional

FIND IT

ARMING OPTIONS

EXIT SOUNDS

The panel beeps as the arming timer counts down. You can silence these beeps before you choose an arming type.

ENTRY DELAY

The panel will give you time to disarm once a “delay door” has been opened. Turn this off with a touch.

BYPASS

Bypass sensors easily by checking the buttons next to the sensor name on the right side of the screen. The panel shows you the status of each device for easy reference and open sensors pop to the top of the list.

ARM STAY

Arming in “Stay” mode indicates that people will remain inside the home while the system is armed. Devices such as a Motion Detector and an Image Sensor may not be activated in this mode. We encourage users to activate this regularly, especially as they retire for the evening.

ARM AWAY

Arming in “Away” mode indicates that the home will be vacant while the system is armed. All devices, including Motion Detectors and Image Sensors will be activated in this mode. We encourage users to activate this whenever they leave the home.

COUNTDOWN TIMER

When you arm “Away” a timer will appear, giving you time to leave the home before the system is activated.

NEED MORE TIME?

Extend the exit delay by either touching the +60 or by re entering your home if you had forgotten something.

DSC CONFIDENTIAL AND PROPRIETARY PAGE 9 OF 34

DISARMING

The first icon on the home screen changes appearance when the system is armed.

ARMED

When the system is armed, whether in “Stay” or “Away” mode, the icon turns red (or orange) and appears “locked.” To disarm, tap this icon.

If a “delay” door is opened the panel will go into a countdown, allowing the user time to enter their code without triggering the alarm. The camera will take a picture and save the image in the camera app.

FIND IT

COLOR CODED STATUS

The DSC Touch is designed to make knowing panel status easy. When armed, the buttons, arming button, and header bar will all appear red.

DISARM PHOTOS

When you disarm the system from the panel, the built-in Camera will automatically take a photograph and store it in your Camera App, along with the date, time the panel was disarmed and user name. (Note: If an invalid user code was attempted, the system will log this as well)

ALARM PHOTOS

If your alarm IS triggered, the panel will take a photograph when the siren sounds and again when the siren ends. These images can be accessed from the “Alarm Photos” inside your Camera App

DSC CONFIDENTIAL AND PROPRIETARY PAGE 10 OF 34

QUICK EXIT

QUICK EXIT (STAY MODE ONLY)

Need to grab the paper? Let the dog out? Head to work early and don’t want to wake those asleep? When the system is armed, press “Quick Exit” for a 120 second period where you can open doors without deactivating the system.

WEATHER

The second icon on the home screen is for weather

TODAY’S FORECAST

PRECIPITATION

The forecasted precipitation will be depicted visually on the panel, and will change based on the day’s outlook.

SUNNY

Today’s forecast is displayed on the weather icon with a graphical representation of expected precipitation, as well as the High and Low temperatures for the day.

PARTLY SUNNY MOSTLY SUNNY

MOSTLY CLOUDY

FIND IT

LOCATION

FOG

SNOW

CLOUDY

SLEET

RAIN

ICE

STORMY

DUST/HAZE

Your weather reporting is based on your location, which is set by your dealer. When the DSC Touch is installed your dealer indicates your zip code in your Alarm.com account.

FORECAST

DAY FORECAST

If you touch the weather icon, you will get a four day weather forecast.

DSC CONFIDENTIAL AND PROPRIETARY PAGE 11 OF 34

+ 23 hidden pages

Tyco Safety Canada 15SCW9067 User Guide

Specifications and Main Features

Frequently Asked Questions

User Manual