Tyco Electronics T200 IDENT Operator's Manual

T200 IDENT Printer

Thermal Transfer Printer

Operator's-Manual

(412-121029 Revision 1)

2 2

Operator's Manual

Edition: 412-121029 rev 1

Copyright

This documentation as well as translations hereof are property of TE Connectivity.

The replication, conversion, duplication or divulgement of the whole manual or parts of it for
other intentions than its original intended purpose demand the previous written authorization by
TE Connectivity.

Trademark

Centronics® is a registered trademark of the Data Computer Corporation.

Microsoft® is a registered trademark of the Microsoft Corporation.

Windows 2000®, 2003®, XP®, Windows 7® are registered trademarks of the Microsoft
Corporation.

TrueTypeTM is a registered trademark of Apple Computer, Inc.

Editor

Regarding questions or comments please contact TE Connectivity.

Topicality

Due to the constant further development of our products discrepancies between documentation
and product can occur.

Terms and conditions

Deliveries and performances are effected under the General conditions of sale of TE Connec­tivity, except that any open source software included in this product is solely governed by the
terms of the applicable open source software license agreement.

Global Identication Technical Contact Information

Printer & Software Technical Support:

http://www.te.com/catalog/Presentations/Global Identication Technical Contact Information.pdf

United States

Toll Free: 1-800-430-7226 x4 (East) or x5 (West)

Email: [e-mail]

United Kingdom

Toll Free: 0 800988 9177

*Phone is monitored in the afternoon local time

Email: [e-mail]

Germany

[phone]

Email: [e-mail]

Ireland

Toll Free: 800-557-810

*Phone is monitored in the afternoon local time

Email: [e-mail]

Rest of Europe

http://www.te.com/help

Email: [e-mail]

Asia

[phone]

Email: [e-mail]

Australia

Toll Free: 1-800-144-078

Email: [e-mail]

New Zealand

Toll free: 0800-TYCO-HELP

Email: [e-mail]

3

Table of Contents

1 Introduction ....................................................................................5

1.1 Product Description .........................................................................5

1.2 Instructions ......................................................................................5

1.3 Intended Use ...................................................................................6

1.4 Disclaimer ........................................................................................6

1.5 Safety Instructions ........................................................................... 6

1.6 Environment .....................................................................................7

2 Installation ...................................................................................... 8

2.1 Printer Overview .............................................................................. 8

2.2 Unpacking and Setting-up the Printer .............................................. 9

2.3 Connecting the Printer ................................................................... 10

2.3.1 Connecting to the Power Supply ................................................ 10

2.3.2 Connecting to a Computer or Computer Network ...................... 10

2.4 Switching on the Printer ................................................................. 11

3 Control Panel ...............................................................................12

3.1 Structure of the Touchscreen Display ............................................12

3.2 Operating the Touchscreen Display ...............................................12

3.3 Symbols on the Start Display .........................................................13

3.4 Printer States ................................................................................. 14

4 Loading Media ..............................................................................15

4.1 Loading Media from Roll ................................................................ 15

4.2 Loading Externally Fed and Fanfold Media ................................... 16

4.3 Adjusting the Media Sensor ........................................................... 17

4.4 Loading Transfer Ribbon ............................................................... 18

4.5 Setting the Feed Path of the Transfer Ribbon ............................... 19

5 Cutter / Perforator (Option) .........................................................20

6 Printing Operation ....................................................................... 21

6.1 Printing in Tear-off Mode (For Labels only) ....................................21

6.2 Printing in Cutting Mode ................................................................21

6.3 Synchronizing the Media Feed ...................................................... 21

7 Maintenance ................................................................................. 22

7.1 Cleaning Instructions ..................................................................... 22

7.2 Cleaning the Printhead .................................................................. 22

7.3 Changing the Printhead ................................................................. 23

7.4 Cleaning or Replacing the Print Roller ...........................................24

7.5 Cleaning Cutter / Perforator and Replace Blades ..........................25

8 Fault Correction ........................................................................... 27

8.1 Types of Errors .............................................................................. 27

8.2 Problem Solution ...........................................................................27

8.3 Error Messages and Fault Correction ............................................ 29

4 4

Table of Contents

9 Licences .......................................................................................32

9.1 EC Declaration of Conformity ........................................................ 32

9.2 FCC ...............................................................................................33

9.3 Open Source Software Information ...............................................33

10 Index .............................................................................................39

5

1.1 Product Description

The device is an industrial thermal transfer printer for printing TE Connectivity
cable Identication and label products hence forth referred to as media.

1.2 Instructions

Important information and instructions in this documentation are designated
as follows:

Danger!

Draws your attention to an exceptionally grave, impending danger
to your health or life.

!

Warning!

Indicates a hazardous situation that could lead to injuries or
material damage.

!

Attention!

Draws attention to possible dangers, material damage or loss of
quality.

i

Notice!
Gives you tips. They make a working sequence easier or draw
attention to important working processes.







Environment!

Gives you tips on protecting the environment.



Handling instruction



Reference to section, position, illustration number or document.



Option (accessories, peripheral equipment, special ttings).

Time

Information in the display.

1 Introduction

6 6

1.3 Intended Use

• The printer is manufactured in accordance with the current technological
status and recognized safety rules. However, danger to the life and limb
of the user or third parties and/or damage to the printer and other tangible
assets can arise during use.

• The printer may only be used for its intended purpose and if it is in perfect
working order, and it must be used with regard to safety and dangers as
stated in this operating manual.

• The printer is intended exclusively for printing suitable TE Connectivity (TE)
approved media. Any other use going beyond this shall be regarded as
improper use. The manufacturer/supplier shall not be liable for damage
resulting from unauthorized use; the user shall bear the risk alone.

• Usage for the intended purpose also includes complying with this
manual, including the manufacturer‘s maintenance recommendations and
specications.

1.4 Disclaimer

While TE has made every reasonable effort to ensure the accuracy of the
information in this document, TE does not guarantee that it is error-free,
nor does TE make any other representation, warranty or guarantee that the
information is accurate, correct, reliable or current. TE reserves the right to
make any adjustments to the information contained herein at any time without
notice. TE expressly disclaims all implied warranties regarding the infor­mation contained herein, including, but not limited to, any implied warranties
of merchantability or tness for a particular purpose. The dimensions in this
document are for reference purposes only and are subject to change without
notice. Specications are subject to change without notice. Consult TE for the
latest dimensions and design specications.

Only the English Language version of this document is legally binding

i

Notice!
The complete documentation is included on the enclosed DVD
found in the printer box.

1.5 Safety Instructions

• The printer is congured for voltages of 100 to 240 V AC. The printer must
be connected to a grounded socket.

• Only connect the printer to other devices which have a protective low
voltage.

• The printer may only be used in a dry environment, do not expose it to
moisture (sprays of water, mists, etc.).

• Do not use the printer in an explosive atmosphere.

• Do not use the printer close to high-voltage power lines.

1 Introduction

7

• When the printer is in operation the cover must be closed. However when
loading or operating the printer, ensure all loose clothing, long hair, jewelry
etc, do not come into contact with the exposed rotating parts.

• The printer or parts of it can become hot while printing. Do not touch
during operation, and allow to cool down before changing media and
before disassembly.

• Risk of crushing when closing the cover. Touch the cover at the outside
only. Do not reach into the hinge range of the cover.

• Perform only those actions described in this operating manual.
Work going beyond this may only be performed by trained personnel or
service technicians.

• Unauthorized interference with electronic modules or their software can
cause malfunctions.

• Other unauthorized work on or modications to the printer can also
endanger operational safety.

• Always have service work done in a qualied workshop, where the
personnel have the technical knowledge and tools required to do the
necessary work.

• There are various warning stickers on the printer. They draw your attention
to dangers.
Warning stickers must therefore not be removed, as then you and other
people cannot be aware of dangers and may be injured.

• The maximum sound pressure level is less than 70 dB(A).

Danger!

Danger to life and limb from power supply.

 Do not open the printer casing.

1.6 Environment







Obsolete printers contain valuable recyclable materials that should be sent
for recycling.

 Send to suitable collection points, separately from residual waste.

The modular construction of the printer enables it to be easily disas­sembled into its component parts.

 Send the parts for recycling.

The electronic circuit board of the printer is equipped with a lithium battery.

 Take old batteries to collection boxes in shops or public waste disposal

centers..

1 Introduction

8 8

2.1 Printer Overview

1

2

3

4

5

6
7

8

1 Cover
2 Margin stops
3 Media roll retainer
4 Ribbon supply hub
5 Ribbon take-up hub
6 Roller
7 Print mechanics
8 Touchscreen display

Fig. 1 Printer with Tear-off Plate

9

9 Cutter or Perforator

Fig. 2 Printer with Cutter or Perforator

2 Installation

9

13

15

12

10 11

1617

14

10 Media sensor
11 Printhead retainer with

printhead
12 Media guides
13 Knob for adjusting the guides
14 Knob for adjusting the media

sensor
15 Lever for locking the

printhead
16 Tear-off plate
17 Print roller

Fig. 3 Print Mechanics

2.2 Unpacking and Setting-up the Printer

 Lift the printer out of the box and set it up on a level surface.
 Check printer for damage which may have occurred during transport.
 Check delivery for completeness.

Contents of Delivery:

• T200 Ident Printer

• Power Cable EU

• Power Cable UK

• Power Cable US

• Cardboard Core

• Operator's Manual

• DVD with demo versions of Wintotal and Printeasy, Windows driver and
documentation

• USB Cable

i

Notice!
Please keep the original packaging in case the printer must be
returned.

i

Notice!
When transporting the printer remove the transfer ribbon and media.

!

Attention!

The printer and media can be damaged by moisture and excessive
dust contamination.

 Set up the Printer in a dry location protected from splashed

liquids, and sources of excessive dust.

2 Installation

10 10

2 Installation

2.3 Connecting the Printer

2

3

4

5

1

1 Power switch
2 USB master ports for

keyboard, scanner or
memory stick, I

max

=500mA
3 USB full-speed slave port
4 Ethernet 10/100 Base-T
5 Power connection jack

Fig. 4 Connections

2.3.1 Connecting to the Power Supply

The printer is equipped with a wide area power unit for a supply voltage of
100 V to 240 V.

1. Check that the printer is switched off.

2. Plug the power cable into the power connection jack (5).

3. Plug the power cable into a grounded socket.

2.3.2 Connecting to a Computer or Computer Network

!

Attention!

Inadequate or no grounding can cause malfunctions during
operations.

 Ensure that all computers and cables connected to the printer

are grounded.

 Connect the printer to a computer or network by a suitable cable.

11

2.4 Switching on the Printer

When all connections have been
made:

 Switch the printer on at the

power switch (1).
The printer performs a system
test, and then shows the system
status Ready in the display.

If an error occurs during the system

test, the symbol , Critical
fault and type of error are
displayed.

1

Fig. 5 Power Switch

2 Installation

12 12

3.1 Structure of the Touchscreen Display

i

Notice!
It is advantageous, whenever possible, to make adaptations to
various print jobs in the software.

2

1

Ready

The touchscreen display (1) indicates the
current status of the printer and the print job,
indicates faults and shows the printer settings
in the menu.

By selecting the buttons on the touchscreen
display (1) settings can be made.

Two USB master ports (2/ I

max

= 100 mA) are

positioned under the touchscreen display (1).

Fig. 6 Touchscreen Display

3.2 Operating the Touchscreen Display

The touchscreen display is operated directly by touch:

• To open a menu or select a menu item lightly touch the corresponding
symbol.

• To scroll in lists slide nger up or down on the display.

3 Control Panel

13

3 Control Panel

3.3 Symbols on the Start Display

Symbol Status Function

Ready To ofine menu

Ready Feeds a marker

Ready After the end of a print job,

reprint the last label

Printing label Interrupt print job,

printer goes into "Pause" state

Pause Continue the print job,

printer goes into "Printing label" state

Ready Delete internal memory,

the last label can no longer be reprinted.

Printing label

Press shortly g cancels the current print job
Press long g cancels the current print job

and deletes all print jobs

Pause

Table 1 Symbols on the Start Display

14 14

3 Control Panel

3.4 Printer States

State Display Description

Ready

Ready

The printer is in the ready state and
can receive data.

Printing Label

Printing Label

and the number of the
printed label in the print
job.

The printer is currently processing
an active print job.

Data can be transmitted for a new
print job.

The new print job will start when the
previous one has nished.

Pause Pause

and the symbol

The printing process has been
interrupted by the operator.

Correctable
error

Continue
Cancel

the type of error
and the number of labels

still to be printed,

display turns red.

An error has occurred that can be
rectied by the operator without
interrupting the print job.

The print job can be continued after
the error has been rectied.

Irrecoverable
error

Cancel

the type of error
and the number of labels
still to be printed,

display turns red.

An error has occurred that cannot
be rectied without interrupting the
print job.

Critical error

Critical fault

and the type of error,
display turns red.

An error occurs during the system
test.

 Switch the printer off and then

on again at the power switch.

Call Service if the fault occurs
persistently.

Power Save
Mode

If the printer is not used for a
lengthy period, it automatically
switches to power save mode.

 To exit power save mode: Touch

touchscreen display.

Table 2 Printer States

15

4.1 Loading Media from Roll

!

Attention!

 The diameter of media spool greater than 170mm (6 11/16 inches )

can not be tted in the media roll retainer.

5

7
8

6

9

2

1

3
4

Fig. 7 Loading Media from Roll

1. Turn ring (2) counterclockwise, so that the arrows points to the symbol ,
and thus release the margin stop (1) from the media roll retainer (4).

2. Load media roll (3) on the roll retainer (4) in such a way that the printing
side of the media is visible from above.

3. Re-mount the margin stop (1) and push against the media roll as far as
possible.

4. Turn ring (2) clockwise, so that the arrow points to the symbol , and thus
x the margin stop (1) on the roll retainer (4).

5. Turn lever (8) counterclockwise to open printhead.

6. If the printer is equipped with a cutter or perforator, fold it down.

7. Position guides (5) by turning the knob (7) so that they are several milli­meters wider than the media.

8. Position material below the roller (6) and guide it through the print unit.

!

Attention!

 Guide media through the print unit below the media sensor (9).

9. Move the guides (5) closely to the edges of the media without clamping
the media.

10. Adjust media sensor ( 4.3 on page 17).

11. If the printer is equipped with a cutter / perforator, guide media through the
cutter / perforator and fold cutter / perforator back to the printing unit.

12. Press printhead retainer down and turn lever (8) clockwise to lock the
printhead.

4 Loading Media

16 16

4 Loading Media

4.2 Loading Externally Fed and Fanfold Media

2

6

3

4

5

7

1

Fig. 8 Loading externally fed and fanfold media

1. Position media (2) behind the printer.

2. Guide the media below the roll retainer (1) to the printing unit. Ensure that
the printing side of the media is visible from above.

3. Turn lever (6) counterclockwise to open printhead.

4. If the printer is equipped with a cutter or perforator, fold it down.

5. Position guides (3) by turning the knob (5) so that they are several milli­meters wider than the media.

6. Position media below the roller (4) and guide it through the print unit.

!

Attention!

 Guide media through the print unit below the media sensor (7).

7. Move guides (3) closely to the edges of the media without clamping the
media.

8. Adjust media sensor ( 4.3 on page 17).

9. If the printer is equipped with a cutter / perforator, guide media through the
cutter / perforator and fold cutter / perforator back to the printing unit.

10. Press printhead down and turn lever (6) clockwise to lock the printhead.

17

4 Loading Media

4.3 Adjusting the Media Sensor

i

Notice!
When the printer is delivered the media sensor is positioned in the
middle of the media feed. Thus, the media sensor must only be
adjusted if:

• media with reex or cut-out marks, which are not in the middle,

• multi-strip media with an even number of strips,

• media with irregularly shaped labels

are used.

1

3

2

Fig. 9 Adjusting the Media Sensor

The sensor position (3) is marked with a yellow LED in the sensor retainer.

1. Press the sensor adjustor knob (1) using a pointed object, enabling
the spring loaded sensor adjuster knob to be presented outside of the
housing.

2. Position the sensor (3) by turning the knob (1) so that the sensor can
detect the front edge of the media in the direction of paper ow or the
reex or cut-out mark.

3. Push the sensor adjuster knob (1) back into the housing using a pointed
object until it snaps into place.

18 18

4 Loading Media

4.4 Loading Transfer Ribbon

6

52 431 1

7

8

Fig. 10 Transfer Ribbon Feed Path

C

A

B

1

Fig. 11 Edge Guide Adjustment

!

Attention!

 Clean the printhead before loading the transfer ribbon

( 7.2 on page 7.2).

1. Turn lever (6) counterclockwise to open the printhead.

2. Set guide (1) on both hubs (2, 5) to the correct transfer ribbon width
(Fig. 11):

• Hold hub and unlock guide (1) by turning it clockwise in direction A.

• Slide guide in direction B and adjust guide to ribbon width using the

scale.

• Hold hub and lock edge guide by turning it counterclockwise in

direction C.

3. Load transfer ribbon (4) on the hub (5) up to the edge guide (1) in a way
that the ink coating of the ribbon faces the opposite side of the print head
after being loaded.

i

Notice!
To wind the ribbon an empty ribbon core (3) is needed that must be
at least equal in width to the supply ribbon.

 When changing the transfer ribbon use the empty supply ribbon

core for winding the next ribbon.

4. Adjust position of the edge guide on the take-up hub to the width of the
ribbon core (3) and push ribbon core on the take-up hub (2).

5. Guide the transfer ribbon through the printing unit as shown in Fig. 10 in
a way that the ink coating (8) of the ribbon contacts on the media to be
printed NOT the printhead.

19

4 Loading Media

!

Attention!

 Guide transfer ribbon over the media sensor (7).

6. Secure the starting end of the transfer ribbon to the ribbon core (3) using
adhesive tape. Ensure counterclockwise rotation direction of the transfer
ribbon take-up hub (2).

7. Turn the transfer ribbon take-up hub (2) counterclockwise to smooth out the
feed path of the transfer ribbon.

8. Press the printhead down and turn lever (6) clockwise to lock printhead.

4.5 Setting the Feed Path of the Transfer Ribbon

Transfer ribbon wrinkling can lead to print image errors. Transfer ribbon
deection can be adjusted so as to prevent wrinkles.

1

Fig. 12 Setting the Feed Path of the Transfer Ribbon

i

Notice!
The adjustment is best carried out during printing.

 Turn screw (1) with torx wrench TX10 and observe the behavior of the

ribbon.

• By turning it clockwise the outer edge of the transfer ribbon is

tightened.

• By turning it counterclockwise the inner edge of the transfer ribbon is

tightened.

20 20

5 Cutter / Perforator (Option)

The cutter / perforator must be mounted to the printer during initial setup.

2

4

5

1

3

1

Fig. 13 Mount Cutter or Perforator

1. Put snap arm (5) of the cutter / perforator with the groove (4) rst into the
guide on the retainer (2).

2. Push the cutter / perforator (1) down into the holders (3).

3. Fold up the cutter / perforator (1) so that it snaps on both sides of the
retainer (2).

i

Notice!

 When setting up the perforator please consult TE document

"T200 Ident Perforator setup instruction"(411-121015) found
on the DVD enclosed in the printer box and enclosed in the
Perforator box.

21

6 Printing Operation

!

Attention!

Printhead damage is caused by improper handling!

 Do not touch the underside of the printhead with ngers or

sharp objects.

 Ensure the media is clean by storing in a clean environment.

The printer is ready for operation when all of the connections have been
made, and the media and the transfer ribbon has been loaded.

6.1 Printing in Tear-off Mode (For Labels only)

After printing, the label can be torn-off manually. The printer is equipped with a
tear-off plate for this purpose.

6.2 Printing in Cutting Mode

The printer can be equipped with a cutter or perforator, to cut off or perforate
labels or continuous media automatically after printing.

6.3 Synchronizing the Media Feed

After the media has been inserted for cutting, calibration (synchronization) is
required. The rst media section detected by the media sensor is transported
to the print position, with all media sections before being fed out of the printer.
This calibration (synchronization), will avoid an incorrectly cut media section
length (too long).

 Press to start the calibration (synchronization).
 Remove the blank media sections cut during the calibration

(synchronization).

i

Notice!
Calibration (synchronization) is not necessary if the printhead was
not opened between different print jobs, even if the printer was
switched off.

22 22

7 Maintenance

7.1 Cleaning Instructions

Danger!

Risk of death from electric shock!

 Disconnect the printer from the power supply before performing

any maintenance work.

It is important to clean the thermal printhead regularly. This guarantees a
consistently good printed image and reduces wear of the printhead.

Otherwise, the maintenance is limited to monthly cleaning of the printer.

!

Attention!

The printer can be damaged by aggressive cleansers.

 Do not use abrasive cleaning materials, always use TE recom-

mended cleaning products.
For ordering information please contact your local TE represen­tative, or use the contact details on page 2 of this Manual.

 Remove dust and paper uff from the print area with a soft brush or

vacuum cleaner.

7.2 Cleaning the Printhead

Cleaning intervals: - every ribbon roll change

Substances may accumulate on the printhead during printing and adversely
affect printing.

!

Attention!

Printhead damage is caused by improper handling!

 Do not touch the underside of the printhead with ngers or

sharp objects.

!

Attention!

Risk of injury from the hot printhead line.

 Ensure that the printhead has cooled down before starting

cleaning.

23

1

Fig. 14 Printhead Line

1. Lift the printhead.

2. Remove media and transfer ribbon from the printer.

3. Clean printhead line(1) with TE recommended cleaning materials.

4. Allow the printhead to dry for 2 - 3 minutes before commencing printing.

7.3 Changing the Printhead

2

6

7

1 5

8

3 4

2

Fig. 15 Printhead

1. Fold up printhead retainer (5).

2. Remove media and ribbon from the printer.

3. Push the printhead (1) up against the printhead retainer, slide the holding
lug (2) over the web (6) and pull it out of the slot in the printhead retainer.

4. Remove the printhead from the guide (6) in the printhead retainer.

5. Detach the cables (3 and 4) from the printhead.

6. After changing the printhead, attach the cables (3 and 4) to the printhead.

7. Insert the holding lug (7) of the printhead into the guide (6) in the retainer.

8. Push printhead (1) up against the printhead retainer. While doing so, guide
the holding lug (2) of the printhead upwards through the slot in the retainer.

9. Slide the printhead into the printhead retainer until the holding lug (2)
latches over the web (6).

7 Maintenance

24 24

7.4 Cleaning or Replacing the Print Roller

Accumulations of dirt on the print roller may impair the media transport and
the print quality.

!

Attention!

Damage of the print roller.

 Do not use sharp objects (knives, screwdrivers, etc.) to clean

the print roller.

1

43 35

2

Fig. 16 Print Roller

1. Turn lever (2) counterclockwise to open printhead.

2. Remove media and transfer ribbon from the printer.

3. Fold down the cover (5) with the tear-off plate, cutter or perforator.

4. Lift the print roller (4) from its retainers (3).

5. Remove deposits with the TE recommended roller cleaner and a soft cloth,
or replace the roller if it appears damaged.

6. Push the bearings of the print roller (1) into the retainer (3) until they click
into place.

7. Fold up the cover (5) with the tear-off plate, cutter or perforator.

7 Maintenance

25

7 Maintenance

7.5 Cleaning Cutter / Perforator and Replace Blades

!

Warning!

 Disconnect printer from the power supply to prevent accidental

blade movement.

!

Warning!

Risk of injury! The cutter / perforator blades are sharp!

i

Notice!
When cutting through the label material instead of the label gap
remains of adhesive may accumulate on the blades. If operating in
backfeed mode, such remains of adhesive may be deposited on the
drive roller as well.

 Clean the drive roller and the cutter / perforator blades often.

1

2

3

4

Fig. 17 Dismount Cutter / Perforator

1. Fold down the cutter / perforator.

2. Push the release push button (1) and lift the blade unit (3) from the cover
(4).

3. If the blades are only slightly dirty it is sufcient to clean them with a soft
cloth and continue with point 5.

26 26

7 Maintenance

9
10

11

5

8

7

8

7

5

6

Fig. 18 Replace Blades

1312

Fig. 19 Springs

4. If the blades are very dirty with residues of adhesive or if they are worn,
change blades:

 Turn the shaft (6) clockwise using a torx wrench TX10 until the gear

racks (7) no longer engage.

 Pull the upper blade (9) out of the guides (8).
 Take out the lower blade (10).
 Remove deposits from the blades with TE approved cleaning

materials.

 If necessary, replace blades.
 Push the lower blade down into the guides (11).
 If necessary, put springs (12) back into spring retainers (13).
 To re-mount the upper blade push the lower blade down on the cover

and push the upper blade into the guide until the gear racks (7) can
engage with the gear wheels (5).

 Turn the shaft (6) counterclockwise using a torx wrench TX10 until the

blade reaches the upper limit.

5. Fit the blade unit (3) according to Fig. 17 into the axes (2) and fold it
towards the cover (4) until it snaps in.

6. Fold the cutter / perforator up to the print unit.

27

8.1 Types of Errors

The diagnostic system indicates an error on the touchscreen display when an
error occurs.

State Display Button

Correctable error

Continue, Cancel

Display turns red

Irrecoverable error

Cancel

Display turns red

Critical fault

Cancel

Display turns red

Table 3 Error States

8.2 Problem Solution

Problem Cause Remedy

Horizontal white lines in the
print image

Printer is used with the
backfeed > smart in
the cut or
peel-off mode

Set the backfeed >
always in the setup.

Print image has smears or
voids

Printhead is dirty Clean the printhead

 7.2 on page 22

Temperature too high Decrease temperature

via software.

Unsuitable combination
of media and transfer
ribbon

Always use TE
Connectivity approved
products. Consult the
Identication TT Printer
Product Ribbon matrix
(411-121005)

Printer only prints every
second label

Setting of the size in the
software is too large.

Adjust the dimensions of
the media template in the
software.

Printer prints a sequence
of characters instead of the
label format

Printer is in ASCII dump
mode

Cancel the ASCII dump
mode.

Transfer ribbon wrinkles Transfer ribbon feed

path not adjusted

Adjust transfer ribbon
feed path  4.5 on page
19

Transfer ribbon too wide Use transfer ribbon only

a little wider than the
media.

8 Fault Correction

28 28

Problem Cause Remedy

Vertical white lines in the
print image

Printhead is dirty Clean the printhead.

 7.2 on page 22

Printhead is defective
(failure of heat
elements)

Change the printhead.
 7.3 on page 23

Table 4 Problem Solution

8 Fault Correction

29

8 Fault Correction

8.3 Error Messages and Fault Correction

Error message Cause Remedy

Barcode too
big

The barcode is too big for the
allocated area of the media

Reduce the size of the barcode
or move it.

Barcode
error

Invalid barcode content, e.g.
alphanumeric characters in a
numerical barcode

Correct the barcode content.

Buffer
overow

The input buffer memory is
full and the computer is still
transmitting data.

Use data transmission via
protocol (preferably RTS/CTS).

Card full

No more data can be stored
on the medium.

Replace medium.

Cutter
blocked

Cutter / perforator cannot
return into its home position
and stays in an undened
position
Material too thick or hard,
cutter / perforator does not
cut through material but can
return to initial position.

Switch off the printer. Remove
material. Switch on the printer.
Restart print job.
Check material

No cutter / perforator function Switch the printer off and then

on.
If error recurs call support.

Device not
conn.

Programming addresses a
non-existent device

Either connect this device or
correct the programming.

File not
found

Requested le is not on the
data medium

Check the contents of the data
medium.

Font not
found

Error with the selected
download font

Cancel current print job, change
font.

Head open

Printhead not locked Lock printhead.

Head too hot

Printhead is overheated After pausing the print job will

be continued automatically.
If the fault recurs repeatedly,
reduce the heat level or the print
speed via software.

Material too
thick

Material too thick or hard,
cutter / perforator does not
cut through material but can
return to initial position.

Cancel print job.
Check material.

Blunt blades

Clean or change blades  7.5
on page 25

30 30

8 Fault Correction

Error message Cause Remedy

Memory
overow

Current print job contains
too much information, e.g.
selected font, large graphics

Cancel current print job.
Reduce amount of data to be
printed.

Name exists

Duplicate usage of eld name
in the direct programming

Correct programming

Network
Error

e.g. No DHCP server, no
link, no SMTP server, no
Timeserver

Please contact your network
administrator.

No label
found

There are labels missing on
the label material

Press Continue repeatedly until
printer recognizes the next label
on the material.

The label format as set in the
software does not correspond
with the real label format

Cancel current print job.
Change the label format set in
the software.
Restart print job.

Printer is loaded with
continuous paper, but the
software is set on labels

Cancel current print job.
Change the label format set in
the software.
Restart the print job.

No label
size

The size of the label is not
dened in the programming.

Check programming.

Out of paper

Out of label roll Load labels.

Error in the paper feed,
Material is not positioned
under the media sensor.

Check paper feed.

Out of
ribbon

Out of transfer ribbon Insert new transfer ribbon.

Transfer ribbon melted during
printing

Cancel current print job.
Change the heat level via
software.
Clean the printhead  7.2 on
page 22
Load transfer ribbon
Restart print job.

Protocol
error

Printer has received an
unknown or invalid command
from the computer, e.g.
the command to perform a
cut although a cutter is not
mounted

Select Continue to skip the
command or
select Cancel to cancel the print
job.

Read error

Read error when reading
from the data medium.

Check data medium.
Backup data, reformat medium.

31

Error message Cause Remedy

Structural
err.

Error in the le list of the
data medium, data access is
uncertain.

Format data medium.

System Error

e.g. FPGA defective, invalid
setup, voltage error

Switch the printer off and then
on. Please note error details
shown on the display.
If error recurs call support.

Unknown card

Data medium not formatted. Format data medium.

Type of data medium not
supported.

Use different type of data
medium.

USB error

e.g. Too much current, no
reaction, unknown device

Do not use the USB device.

Write error

Hardware error Repeat the write process,

reformat card.

Write
protected

Data medium write protection
is activated.

Deactivate the write protection.

Table 5 Error Messages and Fault Correction

8 Fault Correction

32 32

9 Licences

9.1 EC Declaration of Conformity

Tyco Electronics UK Ltd
Faraday Road
Dorcan, Swindon
Wiltshire
SN3 5HH
UK

EC Declaration of Conformity

We declare herewith that as a result of the manner in which the device designated
below was designed, the type of construction and the devices which, as a result have
been brought on to the general market comply with the relevant fundamental regula­tions of the EC Rules for Safety and Health. In the event of any alteration which
has not been approved by us being made to any device as designated below, this
statement shall thereby be made invalid.

Device: Thermal Transfer Printer

Type: T200 IDENT

Applied EC Regulations and Standards:

Directive 2006/95/EC relating to
electrical equipment designed for
use within certain voltage limits

• EN 60950-1:2006+A11:2009

• EN 61558-1:2005+A1:2009

Directive 2004/108/EC relating to
electromagnetic compatibility

• EN 55022:2010

• EN 55024:2010

• EN 61000-3-2:2006+A1:2009+A2:2009

• EN 61000-3-3:2008

• EN 61000-6-2:2005

Signed for, and on behalf of the
Manufacturer :

Tyco Electronics UK Ltd
Faraday Road,
Dorcan, Swindon,
Wiltshire
SN3 5HH, UK

Mario Appello
Global Engineering Manager

33

9.2 FCC

NOTE : This equipment has been tested and found to comply with the
limits for a Class A digital device, pursuant to Part 15 of the FCC Rules.
These limits are designed to provide reasonable protection against
harmful interference when the equipment is operated in a commercial
environment. The equipment generates, uses, and can radiate radio
frequency and, if not installed and used in accordance with the
instruction manual, may cause harmful interference to radio communica­tions. Operation of this equipment in a residential area is likely to cause
harmful interference in which case the user may be required to correct
the interference at his own expense.

9.3 Open Source Software Information

This TE product includes software code developed by third parties, including software
code subject to the GNU General Public License version 3 from June 29, 2007
("GPL"); GNU Lesser General Public License version 3 from June 29, 2007 ("LGPL");
Academic Free License version 2.1; Yabasic Artistic License; FreeType Project
License of January 27, 2006; Berkeley Software Distribution Licenses (“BSD”); and
Mozilla Public License Version 1.1 (“Mozilla”). Your use of this product constitutes
express acceptance of the applicable license agreements, and if you do not agree
with the terms of these license agreements, please do not use this product but
instead return it unused to the place you purchased this product. The terms of the
GPL and LGPL are available at GNU’s ofcial website www.gnu.org . If you require
information on obtaining access to the code subject to GPL and LGPL used in this
product, please send your inquiry to:

Identication (Open source inquiry)
Tyco Electronics UK Ltd
Faraday Road
Dorcan
Swindon
Wiltshire
SN3 5HH
UK

The code subject to GPL and LGPL used in this product are distributed WITHOUT
ANY WARRANTY and are subject to the copyrights of one or more of their respective
authors and the terms of their respective license agreements.

To obtain a copy of the Standard Version of Yabasic, see www.yabasic.de;
for information on modications of the Standard Version of Yabasic, see www.cab.de/
tw/templates/pushle.cfm?le=1507.

9 Licences

34 34

9 Licences

The software in this product is based in part of the work of the FreeType Team.

Nano-X is distributed under Mozilla, and source code for Nano-X and any modica­tions thereto in this product are available under the terms of Mozilla by sending an
inquiry to the above address*.

Libsnmp is subject to various copyrights under these BSD licenses:

---- Part 1: CMU/UCD copyright notice: (BSD like) -----

Copyright 1989, 1991, 1992 by Carnegie Mellon University

Derivative Work - 1996, 1998-2000

Copyright 1996, 1998-2000 The Regents of the University of California

All Rights Reserved

Permission to use, copy, modify and distribute this software and its documen­tation for any purpose and without fee is hereby granted, provided that the above
copyright notice appears in all copies and that both that copyright notice and this
permission notice appear in supporting documentation, and that the name of CMU
and The Regents of the University of California not be used in advertising or publicity
pertaining to distribution of the software without specic written permission.

CMU AND THE REGENTS OF THE UNIVERSITY OF CALIFORNIA DISCLAIM ALL
WARRANTIES WITH REGARD TO THIS SOFTWARE, INCLUDING ALL IMPLIED
WARRANTIES OF MERCHANTABILITY AND FITNESS. IN NO EVENT SHALL
CMU OR THE REGENTS OF THE UNIVERSITY OF CALIFORNIA BE LIABLE FOR
ANY SPECIAL, INDIRECT OR CONSEQUENTIAL DAMAGES OR ANY DAMAGES
WHATSOEVER RESULTING FROM THE LOSS OF USE, DATA OR PROFITS,
WHETHER IN AN ACTION OF CONTRACT, NEGLIGENCE OR OTHER TORTIOUS
ACTION, ARISING OUT OF OR IN CONNECTION WITH THE USE OR PERFOR­MANCE OF THIS SOFTWARE.

35

9 Licences

---- Part 2: Networks Associates Technology, Inc copyright notice (BSD) -----

Copyright (c) 2001-2003, Networks Associates Technology, Inc

All rights reserved.

Redistribution and use in source and binary forms, with or without modication, are
permitted provided that the following conditions are met:

* Redistributions of source code must retain the above copyright notice,

this list of conditions and the following disclaimer.

* Redistributions in binary form must reproduce the above copyright notice,

this list of conditions and the following disclaimer in the documentation and/or other

materials provided with the distribution.

* Neither the name of the Networks Associates Technology, Inc nor the names of its

contributors may be used to endorse or promote products derived from this

software without specic prior written permission.

THIS SOFTWARE IS PROVIDED BY THE COPYRIGHT HOLDERS AND CONTRIB­UTORS ``AS IS'' AND ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING,
BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY
AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED. IN NO EVENT
SHALL THE COPYRIGHT HOLDERS OR CONTRIBUTORS BE LIABLE FOR
ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSE­QUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF
SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR
BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF
LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING
NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF
THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.

36 36

9 Licences

---- Part 3: Cambridge Broadband Ltd. copyright notice (BSD) -----

Portions of this code are copyright (c) 2001-2003, Cambridge Broadband Ltd.

All rights reserved.

Redistribution and use in source and binary forms, with or without

modication, are permitted provided that the following conditions are met:

* Redistributions of source code must retain the above copyright notice,

this list of conditions and the following disclaimer.

* Redistributions in binary form must reproduce the above copyright notice,

this list of conditions and the following disclaimer in the documentation and/or

other materials provided with the distribution.

* The name of Cambridge Broadband Ltd. may not be used to endorse or promote

products derived from this software without specic prior written permission.

THIS SOFTWARE IS PROVIDED BY THE COPYRIGHT HOLDER ``AS IS'' AND
ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED
TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR
A PARTICULAR PURPOSE ARE DISCLAIMED. IN NO EVENT SHALL THE
COPYRIGHT HOLDER BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL,
SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT
NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES;
LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER
CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT,
STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE)
ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF
ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.

37

9 Licences

---- Part 4: Sun Microsystems, Inc. copyright notice (BSD) -----

Copyright © 2003 Sun Microsystems, Inc., 4150 Network Circle, Santa Clara,

California 95054, U.S.A. All rights reserved.

Use is subject to license terms below.

This distribution may include materials developed by third parties.

Sun, Sun Microsystems, the Sun logo and Solaris are trademarks or registered
trademarks of Sun Microsystems, Inc. in the U.S. and other countries.

Redistribution and use in source and binary forms, with or without modication, are
permitted provided that the following conditions are met:

Redistributions of source code must retain the above copyright notice, this list of
conditions and the following disclaimer.

Redistributions in binary form must reproduce the above copyright notice, this list of
conditions and the following disclaimer in the documentation and or other materials
provided with the distribution.

Neither the name of the Sun Microsystems, Inc. nor the names of its contributors
may be used to endorse or promote products derived from this software without
specic prior written permission.

THIS SOFTWARE IS PROVIDED BY THE COPYRIGHT HOLDERS AND CONTRIB­UTORS ``ASIS'' AND ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING,
BUT NOT LIMITED TO,THE IMPLIED WARRANTIES OF MERCHANTABILITY AND
FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED. IN NO EVENT
SHALL THE COPYRIGHT HOLDERS OR CONTRIBUTORS BE LIABLE FOR
ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL,EXEMPLARY, OR CONSE­QUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO,PROCUREMENT OF
SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS;OR
BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF
LIABILITY,WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING
NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF
THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.

38 38

9 Licences

---- Part 5: Sparta, Inc copyright notice (BSD) -----

Copyright (c) 2003-2009, Sparta, Inc All rights reserved. Redistribution and use in
source and binary forms, with or without Modication, are permitted provided that
the following conditions are met: * Redistributions of source code must retain the
above copyright notice, this list of conditions and the following disclaimer. * Redis­tributions in binary form must reproduce the above copyright notice, this list of
conditions and the following disclaimer in the documentation and/or other materials
provided with the distribution. * Neither the name of Sparta, Inc nor the names of its
contributors may be used to endorse or promote products derived from this software
without specic prior written permission. THIS SOFTWARE IS PROVIDED BY THE
COPYRIGHT HOLDERS AND CONTRIBUTORS ``ASIS'' AND ANY EXPRESS
OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO,THE IMPLIED
WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR
PURPOSE ARE DISCLAIMED. IN NO EVENT SHALL THE COPYRIGHT HOLDERS
OR CONTRIBUTORS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL,
SPECIAL,EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT
NOT LIMITED TO,PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES;
LOSS OF USE, DATA, OR PROFITS;OR BUSINESS INTERRUPTION) HOWEVER
CAUSED AND ON ANY THEORY OF LIABILITY,WHETHER IN CONTRACT, STRICT
LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN
ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE
POSSIBILITY OF SUCH DAMAGE.

---- Part 6: Cisco/BUPTNIC copyright notice (BSD) -----

Copyright (c) 2004, Cisco, Inc and Information Network Center of Beijing University
of Posts and Telecommunications. All rights reserved. Redistribution and use in
source and binary forms, with or without Modication, are permitted provided that the
following conditions are met: * Redistributions of source code must retain the above
copyright notice, this list of conditions and the following disclaimer. * Redistribu­tions in binary form must reproduce the above copyright notice, this list of conditions
and the following disclaimer in the documentation and/or other materials provided
with the distribution. * Neither the name of Cisco, Inc, Beijing University of Posts
and Telecommunications, nor the names of their contributors may be used to
endorse or promote products derived from this software without specic prior written
permission. THIS SOFTWARE IS PROVIDED BY THE COPYRIGHT HOLDERS
AND CONTRIBUTORS ``ASIS'' AND ANY EXPRESS OR IMPLIED WARRANTIES,
INCLUDING, BUT NOT LIMITED TO,THE IMPLIED WARRANTIES OF MERCHANT­ABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED. IN
NO EVENT SHALL THE COPYRIGHT HOLDERS OR CONTRIBUTORS BE LIABLE
FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL,EXEMPLARY, OR CONSE­QUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO,PROCUREMENT OF
SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS;OR
BUSINESS INTERRUPTION)

39

C

Cleaning

Cutter / Perforator .......25

Printhead .....................22

Print Roller ..................24

Cleaning Instructions .........22

Connecting ........................10

Contents of delivery .............9

Correctable error ...............14

Critical error .......................14

D

Device overview ..................8

E

Environment ........................7

Errors .................................27

Correction ......................7

Display ..........................7

Messages ....................30

States ............................7

Types .............................7

I

Important information...........5

Instructions ..........................5

Intended use ........................6

Irrecoverable error .............14

L

Lithium battery .....................7

Loading externally fed and

fanfold media .....................16

Loading media ...................15

Loading media from roll .....15

Loading transfer ribbon......18

M

Margin stops ........................8

Modications........................7

P

Pause ................................14

Power save mode ..............14

Power supply .....................10

Printer states .....................14

Printhead

Cleaning ......................22

Damage .................21, 22

Printing label ......................14

Problem solution ................27

R

Ready ................................14

Recycling .............................7

Ribbon deection, setting ..19

S

Safety instructions ...............6

Service work ........................7

Setting-up ............................9

Supply voltage ...................10

Switching on the printer ..... 11

Symbols .............................13

Synchronizing the media

feed....................................21

T

Tear-off mode ....................21

Touchscreen display ..........12

U

Unpacking............................9

W

Warning stickers ..................7

10 Index

Tyco Electronics UK Ltd

Faraday Road

Dorcan,

Swindon

Wiltshire

SN3 5HH

UK