Tyco Electronics 1938L User Manual
Touchmonitor User Guide
1938L 19” LCD Open-Frame Touchmonitor
User Guide
19" LCD OPEN-FRAME TOUCHMONITOR
1938L Family 3000 Series
Revision A
P/N E481511
Copyright © 2008 Tyco Electronics. All Rights Reserved.
No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval
system, or translated into any language or computer language, in any form or by any means,
including, but not limited to, electronic, magnetic, optical, chemical, manual, or otherwise without prior written permission of Elo TouchSystems.
Disclaimer
The information in this document is subject to change without notice. Elo TouchSystems makes
no representations or warranties with respect to the contents hereof, and specifically disclaims
any implied warranties of merchantability or fitness for a particular purpose. Elo TouchSystems
reserves the right to revise this publication and to make changes from time to time in the content
hereof without obligation of Elo TouchSystems to notify any person of such revisions or change s.
Trademark Acknowledgments
IntelliTouch, SecureTouch, TE logo and Tyco Electronics are trademarks. Other product names
mentioned herein may be trademarks or registered trademarks of their respective companies.
Tyco Electronics claims no interest in trademarks other than its own.
iii
Table of Contents
Chapter 1
Introduction 7
Product Description 7
Precautions ................................................................7
About the Product ......................................................8
Chapter 2
Installation and Setup 9
Unpacking Your Touchmonitor...................................9
Touch Interface Connection .......................................10
Product Overview ......................................................11
Front View............................................................11
Rear View ............................................................11
Installing the Driver Software .....................................12
Installing the Serial Touch Driver .........................13
Installing the Serial Touch Driver for Windows
XP, Windows 2000, Me, 95/98 and NT 4.0 ...13
Installing the Serial Touch Driver for MS-DOS
and Windows 3.1..................................................14
Installing the USB Touch Driver ..........................15
Installing the USB Touch Driver for Windows
XP, Windows 2000, Me, 95/98 and NT 4.0 ..15
Installing APR USB Touch Driver for
Windows XP..................................................16
Appendix C
Touchmonitor Specifications .....................................29
IntelliTouch Touchscreen Specifications .............30
Surface Capacitive Touchscreen Specifications .31
SecureTouch Touchscreen Specifications ..........32
Acoustic Pulse Recognition Specifications ..........33
19" LCD Touchmonitor (ET1938L-XXXA-X-G)
Dimensions ..........................................................34
Regulatory Information 35
Warranty 38
Index 39
Chapter 3
Operation 17
About Touchmonitor Adjustments ..............................17
Rear Panel Controls.............................................18
Remote OSD Buttons (option).............................18
Controls and Adjustment ............................................19
On Screen Display (OSD) Menu Functions.........19
On Screen Display (OSD) Control Options .........20
Preset Modes.......................................................21
Power Management System ................................22
Chapter 4
Troubleshooting 23
Solutions to Common Problems .................................23
Appendix A
Native Resolution.......................................................24
Appendix B
Touchmonitor Safety .................................................26
Care and Handling of Your Touchmonitor ................27
v
Product Description
C H A P T E R
1
INTRODUCTION
Your new touchmonitor combines the relia ble perf ormance of touch technology with the latest
advances in (LCD) display design. This combination of features creates a natural flow of
information between a user and your touchmonitor.
This LCD monitor incorporate s a 19” color a ctive matrix thin-film-transistor (TFT) to provide
superior display performance. A maximum resolution of WXGA 1440 x 900 is ideal for
displaying graphics and images. Other outstanding features that enhance this LCD monitor’s
performance are Plug & Play compatibility, and On-Screen Display (OSD) controls.
Precautions
Follow all warnings, precautions a nd maintena nce a s recommended in this user’s manual to
maximize the life of your unit. See Appendix B, page B-27, for more information on
touchmonitor safety.
1-7
About the Product
Y our LCD open-frame touchmonitor is a 19” W XGA TFT color display with the following feature s:
• The internal microprocessor digitally controls auto-scanning for horizontal scan frequencies
between 31.5 KHz a nd 80 KHz, and vertical sca n frequencies between 56.3 Hz and 75.0 Hz. In
each frequency mode, the microprocessor-based circuitry allows the monitor to function at
the precision of a fixed frequency.
• High contrast color TFT LCD display supports resolutions up to WXGA 1440 x 900.
• Compatible with VGA, SVGA, XGA, SXGA (non-interla ced) and most Macintosh compatible
color video cards.
• Power management system conforms to VESA DPMS standard.
• Supports DDC 2B for Plug & Play compatibility.
• Advanced On Screen Display (OSD) control for picture quality a djustment.
For full Product Specifications refer to Appendix C, page C-29.
1-8 User Guide
C H A P T E R
2
INSTALLATION AND SETUP
This chapter discusses how to install your LCD touchmonitor and the driver software.
Unpacking Your Touchmonitor
Check that the following 9 items are present and in good condition:
LCD touchmonitor Video cable USB cable
Serial cable DVI-D Cable Touch Tools CD + Quick Install Guide
Elo Quick Start Guide
CD
Software
Strain Relief kit Mounting Brackets
Note: Please visit the 1938L product page located at www.elotouch.com for full listing of
optional power brick/cable sets.
2-9
Touch Interface Connection
Note: Before connecting the cables to your touchmonitor and PC, be sure that the computer
and touchmonitor are turned off.
1
Adapter Video Cable Serial Cable USB Cable
DVI Cable
3
3
2
2
5
OSD Remote Control Key
(option)
1. Connect one end of the power adapter to the monitor and the other end to the connector of the
power cord.
2. Connect one end of either the touchscreen serial (RS232) cable or the touchscreen USB ca ble
(but not both) to the rear side of the computer and the other end to the LCD touchmonitor.
Tighten by turning the two thumb screws clockwise to ensure proper grounding (USB cable
does not have thumb screws).
3. Connect one end of the video/DVI cable to the rear side of computer and the other to the
LCD touchmonitor. Tighten by turning the two thumb screws clockwise to ensure proper
grounding.
4. Press the power button on the rear panel to turn the monitor power on.
5. Connect OSD remote control key (optional) to the monitor.
2-10 User Guide
Product Overview
Front View
Rear View
2-11
Installing the Driver Software
Elo TouchSystems provides driver software that allows your touchmonitor to work with your
computer. Drivers are located on the enclosed CD-ROM for the following operating syste ms:
• Windows XP
• Windows 2000
• Windows Me
• Windows 98
• Windows 95
• Windows NT 4.0
The latest versions of drivers a nd driver inf ormation for other operating systems are availa ble on the
Elo TouchSystems web site at http://elotouch.com/Support/Downloads/dnld.asp
Your Elo touchmonitor is Plug-and-Play compliant. Information on the video capabilities of
your touchmonitor is sent to your video display adapter when Windows starts. If Windows
detects your touchmonitor, follow the instructions on the screen to install a generic Plug-andPlay monitor.
Refer to the appropriate section for driver installation instructions.
Depending upon whether you connected the serial communication cable or the USB
communication cable, you should install only the serial driver or the USB driver.
2-12 User Guide
Installing the Serial Touch Driver
Installing the Serial Touch Driver for Windows XP,
Windows 2000, Me, 95/98 and NT 4.0
NOTE: For Windows 2000 and NT 4.0 you must have administrator access rights to install
the driver.
To install Windows 2000 and Windows XP, you must use the "update driver" method; you will
not find a setup.exe file within the download.
1. Insert the Elo CD-ROM in your computer's CD-ROM drive.
2. If the AutoStart feature for your CD-ROM drive is active, the system automatically detects
the CD and starts the setup program.
3. Follow the directions on the screen to complete the driver setup for your version of Windows.
4. If the AutoStart feature is not active:
a. Click Start > Run.
b. Click the Browse button to locate the EloCd.exe program on the CD-ROM.
c. Click Open, then OK to run EloCd.exe.
5. Follow the directions on the screen to complete the driver setup for your version of Windows.
2-13
Installing the Serial Touch Driver for MS-DOS and Windows 3.1
You must have a DOS mouse driver (MOUSE.COM) installed for your mouse if you wish to
continue using your mouse along with your touchmonitor in DOS.
To install Windows 3.x and MS-DOS from Windows 95/98, follow the directions below:
1. Insert the CD-ROM in your computer’s CD-ROM drive.
2. From DOS, type d:\EloDos_W31 to change to the correct directory on the CD-ROM (your
CD-ROM drive may be mapped to a different drive letter).
3. Type INSTALL and press Enter to start the installation.
4. Align the touchscreen.
You must have already completed Steps 1 a nd 2 before proceeding.
T o run the INSTALL program:
1. Type INSTALL at the DOS prompt in the directory containing the driver install files.
2. INSTALL asks you to select the software to install. Then choose d:\EloDos_W31 from the
displayed list.
3. INSTALL also asks you for the paths to use during installation, or you may use its defaults.
INST ALL create s directories a s necessary, and warns you if they exist.
If you are updating your software, you may wish to specify the paths containing the earlier versions,
a nd overwrite the obsolete files. All executable progra ms are upward compatible. For a list of
differences from ea ch previous version of the drivers, be sure to select "Diff erence s from Previous
Versions" during the installation process.
INST ALL update s your AUT OEXEC.BA T file with the drivers you select. INST ALL makes a copy
of your original AUTOEXEC.BAT file, called AUTOEXEC.OLD. If you alrea dy have Elo driver
comma nds in your AUTOEXEC.BAT file, they will be commented out.
When INSTALL is finished, it leaves a file called GO.BAT in the subdirectory you specified. GO
loa ds the touchscreen driver, runs the calibration program ELOCALIB, and gives you some final
instructions.
If you are using W indows 3.1, you will also calibrate the touchscreen within Windows 3.1 with the
T ouchscreen Control Panel.
2-14 User Guide
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