Tyco Electronics 0-1591700 Series User Manual

Wireless Access Point Model 0-1591700-x User Manual Page 1 of 34
©2004 Tyco Electronics Issue 3
Corporate Grade SNMP Managed
Wireless Access Point
Product User Guide
Part Number 0-1591700-x
Wireless Access Point Model 0-1591700-x User Manual Page 2 of 34
©2004 Tyco Electronics Issue 3
Table Of Contents
Regulatory Information..................................................................................................... 4
FCC Compliance .........................................................................................................................4
Declaration of Conformity ............................................................................................................4
Other Regulatory Statements ......................................................................................................4
General Operational Requirements..........................................................................................4
Operation of IEEE802.11a 5GHz Radio in the European Community.......................................4
5GHz Channel Assignments In Europe....................................................................................4
2.4GHz Channel Assignments In Europe.................................................................................4
Countries of Operation - 5GHz Channel Assignments.............................................................4
Disclaimer....................................................................................................................................5
Support........................................................................................................................................5
Warranty......................................................................................................................................5
Installation Practice .......................................................................................................... 6
Do I Need A Site Survey ? .......................................................................................................6
Location Guidelines..................................................................................................................6
WLAN Security ............................................................................................................................6
Access Point Ports.......................................................................................................................7
DC In........................................................................................................................................7
LAN..........................................................................................................................................7
RS232......................................................................................................................................7
Reset .......................................................................................................................................7
LED Indicators .............................................................................................................................7
Wall Mounting the Access Point...................................................................................................8
Desk Mounting the Access Point .................................................................................................8
Unit Information ...........................................................................................................................8
Product Part Number................................................................................................................8
Unit Serial Number...................................................................................................................8
MAC Addresses .......................................................................................................................8
Getting Started .................................................................................................................. 9
Configuring your PC ....................................................................................................................9
Connecting To The Access Point...............................................................................................10
Menu Systems................................................................................................................. 13
Web Browser Menu ...................................................................................................................13
Serial Console Menu .................................................................................................................13
Telnet Menu...............................................................................................................................13
System Menu................................................................................................................... 14
Administrator Settings................................................................................................................14
Password Settings .................................................................................................................14
Idle Time Out .........................................................................................................................14
Remote Management.............................................................................................................14
Firmware Upgrade.....................................................................................................................15
TFTP Upgrade .......................................................................................................................15
Web Upgrade.........................................................................................................................16
Configuration Tools....................................................................................................................16
Restore Factory Default Configuration ...................................................................................16
Backup Settings / Restore Settings........................................................................................17
Status ........................................................................................................................................17
Reset.........................................................................................................................................17
LAN Menu ........................................................................................................................18
LAN Settings..............................................................................................................................18
IP Address .............................................................................................................................18
DHCP Settings.......................................................................................................................18
DNS Settings.............................................................................................................................19
DHCP Client List........................................................................................................................19
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©2004 Tyco Electronics Issue 3
Filtering Menu..................................................................................................................20
MAC Address Filtering - Access Control List..............................................................................20
Wireless Menus............................................................................................................... 21
11a Menu Option.......................................................................................................................21
SSID ......................................................................................................................................21
Wireless Mode .......................................................................................................................21
Smart Channel .......................................................................................................................22
Channel..................................................................................................................................22
Advanced Settings.....................................................................................................................22
Radio On/Off ..........................................................................................................................22
Data Rate...............................................................................................................................22
Transmit Power......................................................................................................................22
Beacon Interval ......................................................................................................................22
DTIM Interval .........................................................................................................................22
Fragment Length....................................................................................................................23
RTS/CTS Threshold...............................................................................................................23
Hide SSID ..............................................................................................................................23
Authentication............................................................................................................................24
Authentication Type ...............................................................................................................24
WEP Encryption.....................................................................................................................24
WPA Settings.........................................................................................................................25
802.1X ...................................................................................................................................25
Re-authentication Time..........................................................................................................26
Enable Dynamic WEP Key.....................................................................................................26
Rekeying Time .......................................................................................................................26
Primary Radius Server – Authentication Server IP .................................................................26
802.11g Menu Option ................................................................................................................ 27
Channel..................................................................................................................................27
Short Preamble ......................................................................................................................27
802.11g Stations Only............................................................................................................28
Protection Mode.....................................................................................................................28
Protection Rate ......................................................................................................................28
Protection Type......................................................................................................................28
Short Slot Time ......................................................................................................................28
Status Menu Option...................................................................................................................29
802.1x Status.............................................................................................................................29
SNMP Menu ..................................................................................................................... 30
SNMP Community .....................................................................................................................30
Item........................................................................................................................................30
Access Right..........................................................................................................................30
Community.............................................................................................................................30
Validity ...................................................................................................................................30
SNMP Trap................................................................................................................................31
Item........................................................................................................................................31
IP Address .............................................................................................................................31
Community.............................................................................................................................31
Generated Traps....................................................................................................................31
SNMP MIB Support ...................................................................................................................31
Fault-Finding and FAQs ................................................................................................. 32
Power Supplies..........................................................................................................................33
Product Specifications ................................................................................................... 34
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©2004 Tyco Electronics Issue 3
Regulatory Information
FCC Compliance
This device complies with Part 15 of the FCC rules. Operation is subject to the 2 conditions:-
1. This device may not cause harmful interference,
2. This device must accept any interference received including interference that may cause undesired operation.
Declaration of Conformity
Tyco Electronics declare that this product 0-1591700-x is in compliance with the essential requirements and other relevant provisions of R&TTE Directive 1999/5/EC. For evaluation of compliance with the Directive, the following standards were applied:-
o ETSI EN 300 328-2 (07-2000) o ETSI EN 301 893 (01-2001) o ETSI EN 301 489-1 (07-2000) o ETSI EN 301 489-17 (09-2000)
Other Regulatory Statements
General Operational Requirements
1. Ensure that the correct channels and band implemented for the country of usage. The current channel settings for various countries are listed below and are subject to change.
Operation of IEEE802.11a 5GHz Radio in the European Community
1. The access point is restricted to indoor usage using the channels in the 5.150GHz to 5.350GHz spectrum (Channels 36 to 64) to reduce the potential for interference.
2. The radio spectrum regulatory bodies in Greece and Spain currently do not permit operation of the access point in the 5GHz band using IEEE802.11a, however operation in the 2.4GHz band using IEEE802.11b/g is permitted. To comply with this requirement, the 5GHz band radio must be disabled as described in page 22.
3. The Access Point supports Dynamic Frequency Selection (DFS) and Transmit Power Control (TPC) as required for use in Europe.
5GHz Channel Assignments In Europe Countries of Operation - Permitted 5GHz Band Channels
Austria, France and Switzerland Channels 36, 40, 44, 48, 52, 56, 60, 64
Denmark, Italy, Germany, Finland, Iceland, Holland, Norway, Sweden, Portugal, UK, Ireland Channels 36, 40, 44, 48, 52, 56, 60, 64 and 100 to 140
Liechtenstein Channels 36, 40, 44, 48
2.4GHz Channel Assignments In Europe
Countries of Operation - Permitted 2.4GHz Band Channels
All European Community excluding France Channels 1 to 13 France - Channels 10, 11, 12, 13
Countries of Operation - 5GHz Channel Assignments USA and Canada - Channels 36 to 64
Countries of Operation - Permitted 2.4GHz Band Channels
USA and Canada - Channels 1 to 11
Note that the above channel assignment information is subject to change; check with local authorities for details.
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©2004 Tyco Electronics Issue 3
Disclaimer
Tyco Electronics makes no representation or warranties with respect to the contents hereof and specifically disclaims any implied warranties or merchantability or fitness for any particular purpose. Further, Tyco Electronics reserves the right to revise this publication and make changes from time-to-time in the content hereof without obligation of Tyco Electronics to notify any person of such revision or changes.
Support
The access point is a high performance unit with a very strong feature set. Please carefully check the manual and the settings of associated equipment before calling for technical support. When requesting support, please have your proof-of-purchase documentation available.
The first line of support is via the Tyco Electronics web site at www.lan-electronics.com
where further support information and frequently asked questions are located. If you are still unable to solve the problem then there is a web contact form at www.lan-electronics.com/support.htm
that will assist you in placing the query with us. Please fill in all the fields and provide us with as much information as possible to assist us in getting a suitable answer to you. The estimated turn-round time for support requests is 1-2 working days.
Partner level clients may participate in a 24 x 5 telephone helpdesk support scheme.
Warranty
Full details of the generic warranty scheme are available on the web site at:-
http://www.lan-electronics.com/support.htm
Tyco Electronics (Active LAN Products) warrants this Wireless LAN Access Point product to be free from defects in material and workmanship, under normal use and operation for a period of 2 years product from the date of purchase from an authorised vendor, subject to the conditions and exclusions below:-
1. This warranty does not cover any damage to the products that resulted from accident, abuse, misuse, natural or personal disaster, or any unauthorised disassembly or modification, or operation in a manner contrary to the instructions, or shipment of the product to the Tyco Support Centre.
2. The products are not designed, manufactured or intended for use in hazardous or critical environments or in activities requiring emergency or fail-safe operation or in any other activity or application in which failure of the product may pose the risk of physical injury or death or environmental harm. Tyco Electronics (Active LAN Products) specifically disclaims any express or implied warranty of fitness for any dangerous application.
3. Except for the foregoing express limited warranty, Tyco makes no other warranty, statutory, express or implied, including, but not limited to, warranties of merchantability or fitness for a particular purpose.
4. Tyco Electronics (Active LAN Products) offers a two-year standard warranty to external power supply. This standard warranty commences from the date that the end Customer purchases the unit from an authorised vendor.
Submitting A Warranty Claim
Use the Tyco web-based form at http://www.lan-electronics.com/returns_form_normal.htm when submitting a warranty claim.
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©2004 Tyco Electronics Issue 3
Installation Practice
Wireless LAN systems need a little more planning than conventional wired LANs. This is because the access point relies on the propagation of radio signals, which are sometimes greatly affected by a range of factors including:-
= building materials,
= thickness and type of walls,
= proximity of metal,
= proximity of radar and other high power transmitters
= relative positions and characteristics of client devices.
Do I Need A Site Survey ?
If you are uncertain about the characteristics of an intended location for a wireless LAN system, then it is advisable to obtain a professional site survey. This will provide a report on the current radio environment and may also make recommendations about the location of access points. It is possible to conduct your own informal site survey using the software tools provided on some client WLAN cards. This is achieved by fitting the appropriate client card into the PC, commissioning and installing the Access Point in the intended position and then moving the PC around the intended area. Whilst this is not a scientific method, it does provide a quick method of determining the likely coverage of an area by observing the relative signal strength. Note that radio environments may change due to new radars, transmitters, access points and scientific instrumentation being installed near the access point. This means that further site surveys may be needed in the future to assist in problem diagnosis.
Location Guidelines
a) Ensure that the number of barriers between the access point and client devices are kept to
the absolute minimum. In an ideal environment, there should be “line-of-sight” between the access point and the client devices.
b) If the access point and clients are separated by walls, then ensure that the wall is relatively
thin and constructed of a material that is of high radio transparency (not steel or re-inforced concrete etc).
c) If walls separate the client and the access point, then ensure that the wireless devices are
perpendicular to the walls. This reduces the apparent depth of the wall compared with the signals needing to pass through a wall at an angle.
d) Reduce the distances between the access point and the client devices to maintain high
signal strengths. This will keep the data transfer rates achieved over the wireless links to the highest possible levels.
e) Consider the availability of power for the access point. If power is not available, then the DC
Power Injector Model 0-15910710-x can be used to inject power for the access point into the Ethernet cable at the equipment room. This option enables easy remote powering of distant access points.
WLAN Security
Wireless access points are potentially a security risk to a network if no precautions are taken. However as with any network, simple precautions can greatly increase the security of a network to create a highly secure environment. These precautions include:-
1. Change the default SSID setting and password (see pages 21 and 27).
2. Hide the SSID value (see page 23)
3. Implement an 802.1x authentication scheme if at all possible (see page 25).
4. If 802.1x cannot be implemented:-
a. Use the integrated WEP encryption at the highest possible key values and change
the keys on a regular basis (page 24).
b. Use the MAC address based filters (page 20)
5. Place access points on inner walls of a building and use the lowest possible transmit power settings (see page 22).
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©2004 Tyco Electronics Issue 3
Access Point Ports
The access point has all the physical connections located on the right hand side panel. These connections are:-
Figure 1 - Access Point Side Panel
DC In
This is a 3.5mm coaxial format jack socket that accepts +12v DC for locally powering the access point. Ensure that the correct polarity and voltage range is applied.
LAN
This RJ-45 connector is the auto-sensing 10/100Mbps Ethernet circuit that will be connected to the local switch or other LAN element. For installation, this port is connected to the configuring PC using the supplied cable. This port is not Auto-MDI/MDI-X and so the correct type of cable is needed. This port can also be used for powering the access point by the application of +48v DC on the spare pairs of the structured wiring. See page 33 for details.
RS232
This 9W D-Type connector is the 9600bps serial console link that can be used during configuration and maintenance activities. The console system uses a command line interface.
Reset
This push-button switch is used to force a factory default reset of the access point. See page 33.
LED Indicators
The access point has 4 LED indicators on the front surface of the unit.
Indicator Function
Power
Lights when there is suitable DC power on either the DC In port or on the RJ-45 Ethernet LAN cable.
LAN
Flashes when data is transmitted on the 10/100M Ethernet LAN port
A
Flashes when data is transmitted on the 802.11a band radio
B/G
Flashes when data is transmitted on the 802.11b/g band radio
Note that even if there are no wireless clients associated with the access point, the A and the B/G LEDs will flash when the access point transmits a beacon frame. See page 22 for details.
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©2004 Tyco Electronics Issue 3
Wall Mounting the Access Point
Figure 2 - Rear Panel
The access point is supplied with a desk-mount stand but it is probably best to wall-mount the unit to deliver best possible radio performance.
1. Choose a location that is likely to provide line-of­sight or maximum visibility of the clients in their intended locations.
2. Ensure that the wall is suitable for drilling and that there are no major metallic structures in the wall that may interfere with the radio signals.
3. Consider the powering of the access point and either provide a local AC socket or use the DC Injector unit 0-1591700-x to down-line power the access point.
4. Drill the mounting surface with 2 holes spaced apart by 95mm and insert 2 screws into the holes leaving about 10mm of screw head protruding.
5. Locate the keyhole slots on the rear of the access point and carefully hang the access point on to the screw head.
6. Fit the power and LAN cables and position the antennae vertically as show.
Desk Mounting the Access Point
The access point can be mounted on a desk or similar surface, however it is recommended that the unit is wall mounted to achieve a more professional installation and reduce the risk of accidental knocks and other damage that can happened to desk-mounted equipment. The unit is supplied with a plastic stand that is shaped to accommodate the access point.
1. Ensure that the proposed desk area is safe, dry and clean.
2. Carefully locate the access point into the stand.
3. Connect the cables to the access point.
4. Position the antennae vertically as show.
Unit Information
The rear panel of the access point as shown in Figure 2 has a silver metallic label containing regulatory information.
Product Part Number
The lower adhesive label contains the Tyco Part Number and will be in the format 0-1591700-x. Ensure that this full number is quoted on any support requests.
Unit Serial Number
The access point serial number is located on the white adhesive label and is also found on the
System > Status menu option as detailed on page 17.
MAC Addresses
This metallic label has an adhesive label that specifies the MAC address of the Ethernet port of the access point. The individual MAC addresses for the 802.11a and 802.11b/g radios can be found from the System > Status menu option as detailed on page 17.
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©2004 Tyco Electronics Issue 3
Getting Started
The access point is easy to install and will work with very little configuration.
Configuring your PC
To enable the access point to enter service, some basic configuration needs to be completed. The easiest way to configure the access point is to make a network connection between the Ethernet card in the configuration PC and the LAN port of the access point. This can be achieved by first changing the IP address of the PC to a default value that can be recognised by the access point.
The illustrations below are based on Windows XP operating system, but the same basic screens are displayed for other Windows operating systems. The sequence below is based on an access point having the factory default settings. If the IP address settings of the access point have been changed, then care will need to be taken when setting up the PC IP address.
1. First, click on the Local Area Connection icon in the lower right-hand side of the PC toolbar.
2. A new dialogue box called Local Area Connection Status is displayed (see Figure 3)
3. Click on the Properties button and a new dialogue box is displayed (see Figure 4
Figure 3 - LAN Connection Status
Figure 4 – Selecting the IP Protocol
4. When the Local Area Connection Properties dialogue box in Figure 4 is displayed, locate the connection protocol TCP/IP in the list and click on it. If you cannot locate the TCP/IP protocol in the list, then consult your network administrator for advice.
5. Select Properties button and a new screen is displayed similar to Figure 5.
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6. This Internet Protocol (TCP/IP) Properties screen is used to specify the IP address of the PC. Note that the access point and PC addresses must be in the same subnet. The default IP address for the access point is 192.168.1.1 and the default subnet mask is 255.255.255.0
7. Although the access point is set by default to be a DHCP server, it is probably best to specify the IP address of the connected PC rather than let the access point allocate IP addresses.
Figure 5 - Internet Protocol Properties Screen
8. For configuration purposes, select the Use the following IP address radio button and enter the information below to place the PC in the same default IP subnet as the access point for the configuration. A suitable IP address for the PC is 192.168.1.10. The subnet mask value is
255.255.255.0. The Default gateway and DNS settings can be left blank at this stage.
9. When the settings have been applied, select OK and the PC will use the new settings.
Connecting To The Access Point
1. Connect the PC network port to the LAN port of the access point using an Ethernet cross-over cable.
2. The Local Area Connection icon in the PC task bar should now indicate that the PC has a valid Ethernet network connection of the access point.
3. To test that a valid connection has been obtained between the PC and the access point, open the web browser and enter the IP address 192.168.1.1 of the access point into the browser.
4. The web browser should now show the access point log-in screen similar to the image below:-
Figure 6 - Web Browser Log-in Screen
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©2004 Tyco Electronics Issue 3
5. If the web browser reports that it cannot find the access point, then recheck the following:-
a) The correct IP address has been entered into the web browser.
b) Ensure that the IP address of the PC is in the same subnet.
c) Execute a PING test from the PC to the IP address of the access point. If the test returns as
Request Timed Out, then there is no connection between the PC and the access point.
d) Check that a cross-over style Ethernet cable is used between the PC and the access point.
The cable shipped with the access point should be suitable.
e) The browser proxy settings are correct.
6. Enter the default user name of admin and the default password of iktpw into the log-in prompt. The password is case-sensitive and is an abbreviation of the phrase “I know the password”. Note that the password can be changed in the System > Administrator Settings screen. The access point will need to be reset after changing the password. If the screen shows a message “Login Error”, then use the Back button of the browser to return to the log-in screen.
7. The access point main/home screen should be displayed similar to the image below:-
Figure 7 - Access Point Main Screen
8. This screen has a navigation bar on the left hand side and three action buttons in the top right hand corner. The action buttons are:-
= Home – this always returns the web browser to the main screen
= Exit – this button forces a log-out from the session
= Reset – this button resets the access point and will slowly flash red to signal that the
access point needs to be reset to implement the requested changes. This reset can be done after all required changes have been made.
9. Select the System > Status menu to view a summary of the access point.
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