Tyco SG-System 5 Installation Manual

SG-System 5
Installation Guide
For the full Installation Manual visit www.dsc.com
NOTE: This manual contains information regarding product use and function, in addition to manufacturer liability and
restrictions pertaining to it. The entire manual should be read carefully.
SG-System 5
3
4
5
1
2
Overview
The SG-System 5 is a multi-platform receiver intended for remote monitoring of commercial fire and burglary systems. The SG-System 5 can monitor up to 24 communication line cards (SG-DRL5-IP or SG-DRL5/DRL5E/DRL5-2L) to receive and process alarm data in up to 64 pre-programmed pro­files per line card. The SG-System 5's real-time clock date stamps all received alarm signals which are then transmitted to a central station computer via TCP/IP or RS-232 port; transmitted directly to a printer using the serial printer port and/or TCP/IP; and viewed on the LCD of the front panel while the receiver is in the manual state. Options can be programmed using a PC with SG-System 5 Console or locally using the touchscreen LCD. Use this guide in conjunction with the SG-System 5 v1.1 Operating Manual, which you can access from the dsc.com web site.

CPM redundancy

The SG-System 5 can be used in a redundant configuration using two SG-CPM5s, where the primary SG-CPM5 backs up to the secondary SG-CPM5 and vice versa. Under normal conditions, the primary SG-CPM5 is active and outputs all signals to the printer and automation, while the secondary SG­CPM5 is in standby. If the primary fails, the secondary SG-CPM5 automatically switches to active within 30 seconds and starts outputting signals to the printer and automation. During the switchover from standby to active, signal reception is not affected since the line cards are still able to receive sig­nals. The output to printer and automation is delayed by the length of time required to switch from standby to active.

Diagrams

FIGURE 1-1: SG-System 5 front with door closed
1. Thumb screws to hold faceplate closed
2. Line card status indicators (top LED is watchdog, middle LED is status and
bottom LED is network)
3. SG-CPM5 Status LEDs (from left to right: Console, Trouble, Network, Watchdog, Automation)
4. Quick HOME button
5. 7-inch resistive touch LCD screen
FIGURE 1-2: SG-System 5 front with door open FIGURE 1-3: SG-System 5 back
NOTE: Use only 26 AWG wires for the Telco connections.
- 2 -

Specifications

Description

The basic configuration consists of one 19-inch rack mounted chassis comprising the following:
l SG-MLRF5 - Metal rack of the SG-System 5 with SG-MP5 l SG-PSU5-600 - 600W power supply unit provides power to all system modules l SG-PSU5-250 - 250W power supply unit provides power to all system modules l SG-CPM5 - Central processing module controls all communication to and from receiver modules and printers l SG-UIB5 - Touch screen user interface l SG-DRL5-IP - Internet protocol line card l SG-DRL5-IP PAD - Paddle card for SG-DRL5-IP provides network connection l SG-MLRF5-RM - Rack mount rails l SG-S5LFANTR - Line card fan tray l SG-S5CFANTR - SG-CPM5 fan tray l SG-S5SERCAB - Y cable for serial connection to the SG-CPM5 for automation/printer l SG-SYS5MEM4 - Removable EMMC memory l SG-SYS5DDR31 - DDR3 RAM 1GB l SG-CPM5BATT - SG-CPM5 real time clock battery l SG-DRL5 - Single line PSTN card l SG-DRL5E - Single line PSTN card with backup channel and 2-way audio bridge l SG-DRL5-2L - Dual line PSTN card l SG-DRL5PAD - Paddle card for SG-DRL5/DRL5E/DRL5-2L PSTN cards l SG-ADPT5 - Adapter card for SG-DRL5/DRL5E/DRL5-2L PSTN cards
Specifications
Dimensions
Depth: 27.5 in. (69.85 cm) Width: 19 in. (48.26 cm) Height: 7 in. (17.78 cm) Required rack space: 4U
SG-System 5 UL Electrical:
Input voltage: 100-240 VAC, 50/60Hz. Input current 600W: 8A max (RMS) @ 100VAC Input current 250W: 3A max (RMS) @ 100VAC Backup power supply: External UPS (not supplied)
In a two SG-CPM5 configuration, a redundant SG-PSU5 can be inserted in the second slot. In the event of a SG-PSU5 failure, the redundant SG­PSU5 automatically assumes operation. These modules are hot swappable (can be removed and replaced while the system is in operation) if a working, redundant SG-PSU5 is installed. Both PSU units used in the system must have the same power rating.
Environmental:
Temperature: 0-49°C (32 - 120°F) Humidity: 93% RH, non-condensing
Accounts:
ULC Line Security Levels: A1-A4 (active channels) or P1-P3 (passive channels)
Printers (UL/ULC Listed Installations):
Serial: Seiko DPU-414 DACT Compatible communication formats (ULC Passive channels): SIA, CID Encryption: AES 128 bit

Approvals

Industry approvals

l UL 1610 Central Station Burglar Alarm Units l UL 864 10th Edition Standard for Control Units and Accessories for Fire Alarm Systems l CAN/ULC-S304-2016-REV1 Control Units, Accessories and Receiving Equipment for Intrusion Alarm Systems l CAN/ULC-S559-13 Equipment for Fire Signal Receiving Centres and Systems l EN60950-1:2006 Standard for Information Technology Equipment. l AS/NZS 60950.1:2003 Information Technology Equipment - Safety l CISPR22 Class B Information Technology Equipment - Radio Disturbance Characteristics - Limits and Methods of Measurements l EN50130-4 Immunity requirements for components of fire, intruder and social alarm systems l NIST validation certificate number 2913 for AES 128 bit encryption.
- 3 -
3.0 Approvals
For UL listed installations, the equipment must be installed in accordance with the requirements of NFPA72, NFPA70, UL827 and the authority having jurisdiction. SG-System 5 with SG-DRL5-IP Line Card is ULC listed for active communication channel security level A1 - A4 when used in conjunction with T­Link TL250 andT-LinkTL300(CF), TL260(R), TL280LE(R), LE2080(R), TL280(R)E, TL880LT, TL880LE, LE9080, 3G9080, HS3128/032/248, LE4010(CF), LE4020(CF), and 3G4010(CF) Internet/Intranet and/or GSM-GPRS alarm communicators. For this type of application the supervision and encryption features have to be enabled. The receiver can be used also in conjunction with ULC listed passive communication systems based on the configuration of the systems at the protected premises. For ULC Installations the equipment must be installed in accordance with the requirements of ULC-S561 and ULC-S301 Standards and the authority having jurisdiction. SG-System 5 with SG-DRL5/DRL5E/DRL5-2L PSTN line cards is ULC listed for passive communication channel security levels P1-P3 when used in conjunction with compatible alarm systems using Industry Open SIA standard communication formats Contact ID or SIA. This product has been approved by the California State Fire Marshal (CSFM) pursuant to section 13144.1 of the California Health and Safety Code. See CSFM Listing No. 7300-1273:0157 for allowable values and/or conditions for use concerning material presented in this document. The approval is subject to reexamination, revision and possible cancellation. For ULC-S304 applications, the heartbeat timer (option [411]) shall be set to 30 seconds. For UL864 Commercial Fire applications the following compatible communicators can be used with receiver model SG-System 5 SW Ver. 1.1x: LE4010/LE4010CF SW Ver. 5.x LE4020/LE4020CF SWVer. 4.x 3G2010CF SWVer. 4.x TL300/TL300CFSWVer. 1.5 The transmitter supervision (option [221] in SG-DLR5-IP line card) shall be set to 60 min for single path and to 6 h for multiple path performance based technologies.

UL864 programming requirements

NOTE: Users, Installers, Authorities having Jurisdiction and other involved parties; this product incorporates field programmable soft-
ware. In order for the product to comply with the requirements in the Standard for Control Units and Accessories for Fire Alarms Systems, UL 864, certain programming features or options must be limited to specific values or not used at all as indicated below.
SG-CPM5 - UL864 programming requirements
Opt # Program option Permitted in UL864? (Y/N) Possible settings Settings permitted (UL 864)
202 Buzzer N Enabled/Disabled Enabled 411 Heartbeat Timer Y 00-FF Not Allowed 00 601 CPM5 1 Fan Trouble N Enabled/Disabled Enabled 602 CPM5 2 Fan Trouble N Enabled/Disabled Enabled 603 PSU 1 Trouble N Enabled/Disabled Enabled 604 PSU 2 Trouble N Enabled/Disabled Enabled 609 UPS AC 1 Trouble N Enabled/Disabled Enabled 610 UPS AC 2 Trouble N Enabled/Disabled Enabled 611 UPS Battery 1 Trouble N Enabled/Disabled Enabled 612 UPS Battery 2 Trouble N Enabled/Disabled Enabled 615 SG-Serial Automation Sec 1 Trouble N Enabled/Disabled Enabled 617 Serial CPM 1 Printer 1 Trouble N Enabled/Disabled Enabled 618 Serial CPM 2 Printer 1 Trouble N Enabled/Disabled Enabled 619 Serial CPM 1 Printer 2 Trouble N Enabled/Disabled Enabled 620 Serial CPM 2 Printer 2 Trouble N Enabled/Disabled Enabled 621 SG-TCP Automation Pri - Trouble N Enabled/Disabled Enabled 631 SG-TCP Automation Sec - 1 Trouble N Enabled/Disabled Enabled 665 TCP Printer Pri - 1 Trouble N Enabled/Disabled Enabled 675 TCP Printer Sec - 1 Trouble N Enabled/Disabled Enabled
SG-DRL5-IP
Opt # Program option Permitted in UL 864 (Y/N)
221 Transmitter Absent Debounce Time Y 5-65535 3600 sec (1 h)/ 21600 sec (6 h) 222 Transmitter Restoral Debounce Time Y 5-65535 200 301 Transmitter Unencrypted Trouble N Enabled/Disabled Enabled 302 Unknown Account Trouble N Enabled/Disabled Enabled 303 Supervised Accounts Exceeded Trouble N Enabled/Disabled Enabled
Possible
settings
Settings permitted (UL 864)
- 4 -
3.0 Approvals
SG-DRL5-2L/DRL5E/DRL5
Opt # Program option
104/204 2-Way Activation Time N 00-FF 00
12F/22F
17B/27B 3-Digit Account Codes to Activate 2-Way Audio N 00-FF 00 17C/27C Alarm Codes to Activate 2-Way Audio N 00-FF 00
17D/27D Supervised Accounts Exceeded Trouble N 00-FF 00
NOTE: For Commercial Fire applications a DACT shall automatically initiate and complete a test signal transmission sequence to its asso-
4- and 5-digit Account Codes to Activate 2-Way
Audio
ciated receiver (SG-DLR5/SG-DLR5E/SG-DLR5-2L line cards) at least once every 6 hours. The Automation Software connected to the receiver at the supervising station will indicate the absence of the test transmission (change settings from 24 h to 6 h).
Permitted in UL 864?
(Y/N)
N 00-FF 00
Possible set-
tings
Settings permitted (UL
864)

Printers

Serial printer

For UL and ULC Listed applications, the following UL/ULC Listed printer can be used with the SG-System 5:
l Seiko DPU-414

TCP/IP printer

For UL Listed applications, the UL Listed SG-System 5 Console software can be used with the SG-System 5.
NOTE: For ULC Listed applications, the Console Printer application is considered supplemental and is only allowed to be used in con-
junction with a compatible ULC Listed printer.

SG-System 5 Console software system requirements

Compatible operating systems:
l Microsoft Windows 2008 Server (32 and 64 bit) l Microsoft Windows 7 (32 and 64 bit) l Microsoft Windows 8 (32 and 64 bit) l Microsoft Windows 8.1 (32 and 64 bit) l Microsoft Windows 10 (32 and 64 bit)
NOTE: Requires.NET Framework 3.51.
Hardware requirements:
l Intel Atom CPM @ 1.6GHz and 1 GB of RAM
NOTE: Do NOT use printer cables that have only one common ground wire.

UL manual mode

For UL Manual mode, each event activates the internal buzzer to be acknowledged manually. Each event is sent automatically to the connected printer.
NOTE: A user must be logged in before acknowledging signals. A logged in user remains logged in until a new user enters a valid user
name and password or if the SG-CPM5 resets or reboots.

SG-System 5 power limited circuit separation

FIGURE 1-4: SG-System 5 power limited circuit separation from non-power limited circuit diagram
- 5 -
3.0 Approvals
1. Secondary line card phone connections
2. Secondary SG-CPM5 Ethernet connection
3. Secondary SG-CPM5 automation and printer port
4. Secondary SG-PSU5 AC power connection (see note)
5. Secondary SG-CPM5 display connection
6. Primary line card Ethernet connections
7. Primary SG-CPM5 Ethernet connection
8. Primary SG-CPM5 automation and printer port
9. Primary SG-PSU5 AC power connection (see note)
10. Primary SG-CPM5 display connection
NOTE: Employ only 26 AWG wires for the Telco connections.
NOTE: The power cord must be routed ¼ inch away from all other cables coming from or which are part of the SG-System 5.
SG-System 5 PSTN loading capacity of hunt groups
Number of lines in hunt group
System loading at the supervising station 1 2 3 4 5-8
Number of initiating circuits NA 5000 10000 20000 20000
Number of DACTs NA 500 1500 3000 3000
With DACR lines processed serially
Number of initiating circuits NA 3000 5000 6000 6000
Number of DACTs NA 300 800 1000 1000
- 6 -
3.0 Approvals
FCC Compliance Statement
Changes or modifications not expressly approved by Digital Security Con­trols could void your authority to use t his equipment.
This equipment ha s been tested and found to c omply w ith the limits for a Class B digital de vice , pursuant to Part 15 of the FCC Rules. These limits a re de signed to pr ovide re asonable pr otection aga inst ha rmful interfe re nce in a re sidential installation. This equipment genera tes, uses and ca n radiate r adio fre quenc y energy and, if not installed and used in acc orda nce w ith the instructions, may cause ha rmful interfe re nce to r adio communications. How eve r, there is no guara ntee that interfe re nce w ill not occ ur in a particular installation. I f this e quipment does cause harmful interfe re nce to radio or television rec eption, which can be deter mined by turning the equipment off and on, the use r is encoura ged to try to c orre ct the inter­fer enc e by one or more of the following measure s: Re-orie nt the rece iving antenna. Incr ea se the separation betwe en the equipment and rec eive r. Connect the equipment into an outlet on a circ uit different from that to whic h the rece iver is connec ted. Consult the dea ler or an expe rie nce d radio/television technician for he lp. The user may find the following booklet pr epa re d by the FCC use ful: “How to Identify and Resolve Radi­o/Television Interf ere nce Problems”. This bookle t is ava ilable from the U .S. G overnme nt Printing Office , Washington D.C. 20402, Stock # 004-000-00345-4.
Important Information
This equipment c omplies with Par t 68 of the FCC Rules and the require ments adopted by the ACTA. On the side of this equipment is a label that contains, among other information, a product identifier in the format US:AAAEQ ##TXXXX . If re quested, this numbe r must be pr ovided to the Telephone Company. SG-DRL5/DRL5E/DRL5-2L Line Cards Product Identifier : US: F53AL01ADRL5 USOC Ja ck: RJ-21X; REN = 0.1A
Telephone Connection Requirement s
A plug a nd jack used to connec t this equipment to the pr emises wiring and telephone ne twork must c om­ply w ith the a pplicable FCC Par t 68 r ules and require ments adopted by the ACTA. A compliant te lephone cord and modular plug is pr ovided with this product. It is designed to be conne cted to a compatible mod­ular jack that is also compliant. See installation instructions for details.
Ringer Equivalence Number (REN)
The REN is use d to de termine the number of de vices that may be connec ted to a telephone line. Exce ss­ive RENs on a tele phone line may result in the de vices not ringing in re sponse to a n incoming call. In most but not all are as, the sum of RENs should not e xce ed five (5.0). To be cer tain of the number of device s that may be connec ted to a line, as determined by the total RENs, conta ct the local Telephone Company. For products approved a fter July 23, 2001, the REN for this product is pa rt of the product identifier that has the format. US: A AAEQ ##TXXXX . The digits re pre sented by ## are the REN without a decimal point ( e.g., 03 is a REN of 0.3). For ear lier produc ts, the REN is separa tely shown on the la bel.
Incidence of Harm
If this e quipment SG-SYSTEM 5 ca uses harm to the telephone net-w ork, the telephone c ompany will notify you in adva nce that tempora ry discontinuance of service may be require d. But if adva nce notice is not pr ac tical, the Tele phone Company will notify the customer as soon as possible. Also, you will be advised of your right to f ile a com-plaint with the FCC if you believe it is ne ce ssary.
Changes in Telephone Company Equipment or Facilit ies
The Tele phone Company may make changes in its fac ilities, e quipment, opera tions or pr oce dures that could aff ec t the operation of the equipment. If this ha ppens the Telephone Company will provide advance notice in order for you to ma ke nec essa ry modifications to maintain uninterrupted service .
Equipment Maintenance Facilit y
If trouble is experie nce d with this SG-SYSTEM 5 equipment, for re pair or wa rr anty information, please contac t the facility indicated below. If the equipment is causing harm to the telephone networ k, the Tele­phone Company may request that you disc onnec t the e quipment until the problem is solved. This type of equipment is not intended to be repa ired by the end user. Tyco Atlanta Distribution Ce nter, 2600 West Pointe D r., Lithia Springs, GA, 30122 U.S.A.
Additional Information
Connection to pa rty line service is subject to sta te tariff s. Contact the state public utility c ommission, pub­lic service c ommission or cor poration c ommission for infor mation. Alarm dialing e quipment must be able to se ize the tele phone line and place a c all in an emer genc y situation. It must be able to do this even if other equipment (tele phone, answe ring system, computer modem, etc.) alre ady ha s the telephone line in use. To do so, ala rm dialing e quipment must be c onnec ted to a proper ly installed RJ31X jack that is ele c­trically in series with a nd ahead of all other equipment attache d to the sa me telephone line. Proper install­ation is depicted in the f igure be low. If you have any questions conce rning these instructions, you should consult your telephone company or a qua lified installer about installing the RJ31X jac k and alarm dialing equipment for you.
Dec lara tion of Conformity indicating that ISED technica l specifica tions w ere met. It does not imply tha t ISED approve d the equipment. NOTICE: The Ringer Equivalence Number (REN) f or this te rminal is 0.1 whe n using line ca rd Model SG-DRL5-2L, SG-DRL5E or SG-DRL5. The REN assigned to e ac h terminal equipment provides an indic­ation of the maximum number of ter minals a llowed to be connec ted to a telephone interf ac e. The ter ­mination on an interf ac e may consist of any combination of de vice s subject only to the require ment that the sum of the Ringer Equivale nce Numbe rs of all the devices does not exce ed five. L’indice d’équivale nce de la sonnerie (IES) sert à indiquer le nombre maximal de teSrminaux qui peuvent être raccordés à une interfac e téléphonique. La terminaison d’une interf ac e peut consister e n une combinaison quelconque de dispositifs, à la seule condition que la somme d’indice s d’équivalence de la sonnerie de tous les dispositifs n’ exc ède pa s 5.
Innovation, Science and Economic Development Canada
SG-System 5 IC: CAN ICES-3 ( B)/NMB-3(B); SG-DRL5/DRL5E/DRL5-2L IC: 160A- DRL5 NOTICE: This equipment meets the applicable I nnovation, Science a nd Economic Deve lopment Canada (ISED) Te rminal Equipment Technica l Specifica tions. This is confir med by the registration number. The abbre viation, IC, before the re gistration number signifies that r egistra tion w as perf ormed ba sed on a
- 7 -
4.0 Safety instructions

Safety instructions

The SG-SYSTEM 5 equipment is a class 1, rack-mounted, (fixed-sta­tionary) equipment, pluggable type A using a detachable power supply cord, designed to be installed, operated and maintained by service persons only [a person having appropriate technical training and
experience necessary to be aware of hazards to which that person may be exposed in performing a task and of measures to minimize the risks to that person or other persons]. The equipment SG-SYSTEM 5 is designed to be installed in restricted access locations within an environment that provides the Pollution Degree max 2 and overvoltages category II - nonhazardous locations,
indoor only. The power supply cord serves as a means of disconnection from the mains. The outlet used to power the equipment shall be installed near
the equipment and shall be easily accessible. The equipment must be con­nected to a socket-outlet with a protective earthing connection! The installation of the SG-SYSTEM 5 equipment must provide a reliable earth connection and it shall respect the local electrical wiring regulations.
IMPORTANT: It is the installer's responsibility to ensure that the SG-SYSTEM 5 is properly mounted within a metallic fire enclosure with a minimum thickness of 1.5 mm and the final assembly is com­pliant with all applicable requirements from the point of view of the accessibility to the energized parts (hazardous voltages, TNV cir­cuits, etc.) as these characteristics are defined within EN60950-1: 2006 standard.
The external enclosure shall meet all of the applicable requirements from the point of view of physical requirements, e.g., steady force 250N, impact and stability. The equipment must be secured to the building struc­ture before operation; all wiring and installation shall be in accordance with electrical codes acceptable to the authorities that have jurisdiction where the equipment is installed, serviced and operated. The rack must be fixed in place; the sub-assemblies shall not be extended away from the rack for installation and/or any other purpose. Internal wiring shall be routed in a manner that prevents:
- excessive strain on wire and on terminal connections;
- loosening of terminal connections;
- damage of conductor insulation. The wireways within the enclosure shall be smooth and free from sharp edges. Wires shall be protected and routed so that they do not come in contact with burrs, cooling fan or heat sinks which could cause damage to the insulation of conductors. Holes in metal shall have smooth well­rounded surfaces or shall be protected with bushings. The external enclosure shall be connected to the protective earth ground. The external cabinet (rack) must be secured to the building struc­ture before operation in a such a way to fully meet the stability require­ments as per EN60950-1: 2006 conditions. An adequate marking, visible on the front of the door (cover), next to the access door (or cover) of the rack, with instructions for protection once the door (or covers) is (are) removed, stating that the “telephone cord is to be disconnected prior to opening the door” (or other acceptable marking), shall be provided by the installer. An acceptable power supply cord (detachable) shall be used in accord­ance with the local outlets and voltages. It is the installer’s respons-
ibility to provide an appropriate acceptable power supply cord. CAUTION: This product uses lithium batteries. Improper hand­ling of lithium batteries may result in heat generation, explosion or fire, which may lead to personal injuries. Please ensure that the above precautions are strictly observed by the related divisions including but not limited to sales, service, customers and (or) out­side contractors. The equipment SG-SYSTEM 5 is equipped with
lithium non replaceable battery. Do not attempt to replace the bat­tery.
CONNECTION TO THE MAINS
1. Connect first the detachable power supply cord to the IEC320 con­nector located on SG-SYSTEM 5 equipment.
2. Connect all the telecommunications cord-sets to the appropriate con­nectors.
3. Ensure that the enclosure of the equipment SG-SYSTEM 5 is fully installed (covers, doors, etc.) in a such a way that hazardous voltages will not be accessible when the equipment is connected to the mains and/or telecommunication network. Warning: The internal power supplies are not swappable. Disconnect power before attempting to change a power supply. In order to change the internal Power Supply, first disconnect the detachable power supply cord from the socket outlet used to provide power, and then, from the IEC320 connector which is mounted on the SG-SYSTEM 5 equipment. Do not touch the heatsinks within the equipment: these are live parts and/or may present a hazard related to high temperatures. In order to swap the boards use the provided plastic handles (inserters, extract-
ors). No repairs in the field are allowed. The SG-System 5 equipment must be returned to the manufacturer for repairs.
- 8 -

Limited Warranty

Limited Warranty
Digital Secur ity Controls warr ants the original purchase r that for a per iod of twelve months fr om the date of purcha se, the produc t shall be f ree of defe cts in materials and workmanship under norma l use. During the warranty per iod, Digital Security Controls shall, a t its option, r epa ir or repla ce a ny defe ctive produc t upon return of the product to its fa ctory, at no char ge for labour a nd materia ls. Any r epla ce ment and/or repa ired parts are wa rr anted for the remainde r of the original warr anty or ninety (90) days, whiche ver is longer. The original purc haser must promptly notify D igital Secur ity Controls in wr iting that there is defe ct in material or workmanship, suc h written notice to be rece ived in all e vents prior to expiration of the warranty per iod. There is absolutely no w arr anty on software and all software pr oducts are sold a s a user license unde r the terms of the softwar e license a gre ement included with the product. The Customer assumes all responsibility for the prope r selection, installation, oper ation and maintenanc e of any produc ts purcha sed fr om DSC. Custom pr oducts are only wa rra nted to the extent that the y do not func tion upon delivery. In such ca ses, DSC c an re plac e or cr edit at its option.
International Warranty
The warra nty for international customer s is the same as for any customer within Canada and the United States, with the exc eption that Digital Sec urity Controls shall not be r esponsible for any customs fees, taxes, or VAT that may be due.
Warranty Procedure
To obtain se rvice under this warr anty, please r eturn the item(s) in question to the point of purcha se. All authorize d distributors a nd deale rs have a warr anty progra m. Anyone retur ning goods to Digital Sec urity Controls must first obtain a n authoriza tion numbe r. Digital Security Controls will not acc ept any shipment whatsoeve r for whic h prior authoriza tion has not bee n obtained.
Conditions t o Void Warranty
This warra nty applies only to defe cts in par ts a nd workmanship re lating to norma l use. It doe s not c over :
l damage inc urre d in shipping or handling; l damage c ause d by disaster such as fire, flood, wind, ear thquake or lightning; l damage due to ca uses beyond the control of Digital Security Controls such as exce ssive voltage,
mecha nica l shock or water dama ge;
l damage c ause d by unauthorized attachment, alter ations, modifications or f ore ign objects; l damage c ause d by peripherals (unless such peripher als wer e supplied by D igital Security Controls); l defe cts ca used by failure to provide a suitable installation e nvironment for the produc ts; l damage c ause d by use of the pr oducts for purpose s other than those for which it wa s designed; l damage f rom improper maintena nce ; l damage a rising out of a ny other abuse, mishandling or improper application of the products.
Items Not Covered by Warranty
In addition to the items which void the Wa rr anty, the following items shall not be cove re d by Warr anty: (i) fre ight cost to the repa ir ce ntre; (ii) products which ar e not identified with DSC's pr oduct label and lot number or seria l number; (iii) pr oducts disassembled or repa ired in such a manne r as to adver sely aff ec t perf ormanc e or pre vent ade quate inspec tion or testing to verify any wa rra nty claim. Acce ss car ds or tags returned for re plac ement under warr anty will be c re dited or repla ce d at DSC's option. Products not covered by this wa rr anty, or otherwise out of war ra nty due to age, misuse, or damage shall be evalua ted, and a re pair estimate shall be provided. No repa ir work will be perfor med until a va lid purchase or der is rec eive d from the Customer and a Return Mer cha ndise Authorisation number (RMA) is issued by DSC's Customer Service. Digital Secur ity Controls’s liability for failure to repa ir the product under this warr anty af ter a re asona ble number of attempts will be limited to a re plac eme nt of the pr oduct, as the exclusive re medy for bre ac h of war ranty. Under no circumstanc es shall Digital Sec urity Controls be liable for a ny special, incidental, or conseque ntial damage s based upon breach of war ra nty, breac h of contra ct, negligence, strict liability, or any other lega l theory. Such da mage s include, but a re not limited to, loss of profits, loss of the produc t or any associa ted equipment, cost of capital, cost of substitute or replac eme nt equipment, f ac ilities or se r­vices, down time, purchase r’s time, the claims of third pa rties, including customers, and injury to prop­erty. The laws of some jurisdictions limit or do not allow the disclaimer of conseque ntial damage s. If the laws of such a jurisdiction a pply to a ny claim by or a gainst DSC, the limitations and disclaimer s contained here sha ll be to the gre ate st e xtent permitted by law. Some states do not allow the exc lusion or limitation of incidental or consequential damage s, so that the a bove may not apply to you.
Disclaimer of Warranties
This warranty contains t he entire war ranty and shall be in lieu of any and all other war ranties,
whether e xpresse d or im plied (including all implied warrantie s of merc hantability or fitness for a
particular purpose) And of all other obligations or liabilities on the part of Digital Security Controls
Digital Sec urity Controls neither assumes responsibility for, nor authorizes any ot her person pur-
porting t o act on its behalf to modify or to change t his war ranty, nor to assume for it any other war-
ranty or liability concerning t his product. This disclaimer of war rantie s andlimite d warranty are gove rned by the laws of the province of
Ontario, Canada. WARNING: Digital Security Controls recommends that the e ntire system be completely tested on a reg-
ular basis. Howeve r, despite fr eque nt testing, and due to, but not limited to, cr iminal ta mpering or elec ­trical disruption, it is possible for this pr oduct to fail to per form as e xpected.
Installer’s Lockout
Any products returne d to DSC which have the Installer’s Loc kout option enabled and exhibit no other problems will be subjec t to a se rvice c harge.
Out of Warranty Repairs
Digital Secur ity Controls will at its option repa ir or repla ce out-of -wa rr anty products which ar e re turned to its fac tory ac cording to the following conditions. Anyone r eturning goods to D igital Sec urity Controls must first obtain a n authoriza tion numbe r. Digital Security Controls will not acc ept any shipment what­soever f or which prior author ization has not be en obtaine d. Products which Digital Sec urity Controls dete rmines to be repair able will be repa ired and re turned. A set fee w hich Digital Sec urity Controls has predetermined and which may be re vised from time to time, will be cha rged for eac h unit r epa ired. Products which Digital Sec urity Controls dete rmines not to be re pairable will be replac ed by the near est equivale nt product available a t that time. The cur re nt market price of the re plac ement produc t will be charged for e ac h repla ce ment unit.
- 9 -

END-USER LICENSE AGREEMENT

END-USER LICENSE AGREEMENT
IMPORTANT - READ CAREFULLY: DSC Softwa re pur cha sed with or without Products and Com­ponents is c opyrighted and is purchase d under the following license terms:
l This End-User Lice nse Agreement (“EUL A”) is a legal agr ee ment betwee n You (the company,
individual or e ntity who acquire d the Software a nd any relate d Hardw ar e) a nd Digital Sec urity Con­trols, a division of Tyco Safety Products Canada ( “DSC”), the manuf ac turer of the integra ted sec ur­ity systems and the develope r of the softwar e and any re lated produc ts or components (“H ARDWARE”) which You ac quired.
l If the DSC sof tware product (“ SOFTWARE PRODUCT” or “SOFTWA RE”) is intended to be
accompanie d by H ARDWARE, and is NOT a cc ompanied by new HARDW ARE, You may not use, copy or install the SOFTWARE PRODUCT. T he SOFTWARE PRODUCT includes computer softwar e, and may include assoc iated media, printed mater ials, and “online” or electronic doc ­umentation.
l Any software provided along with the SOFTWA RE PRODUCT that is assoc iated with a separa te
end-use r license a gre ement is licensed to You unde r the terms of that license agr ee ment.
l By installing, copying, downloading, storing, ac ce ssing or otherwise using the SOFTWARE
PRODUCT, Y ou agre e unconditionally to be bound by the terms of this EULA , even if this EULA is de eme d to be a modific ation of any previous arr ange ment or contrac t. If You do not a gree to the terms of this EULA , DSC is unwilling to lice nse the SOFTWARE PRODUCT to Y ou, and You have no right to use it.
SOFTWARE P RODUCT LICENSE
The SOFTWARE PRODUCT is pr otec ted by copyright laws and international copyright trea ties, as well as other intellectua l property laws and trea ties. The SOFTWARE PRODUCT is lice nsed, not sold.
1. GRANT OF LICENSE This EULA gra nts You the following rights: a. Softwar e Installation and U se - For eac h license You acquire, You may have only one copy
of the SOFTWARE PRODUCT installed.
b. Storage/Ne tw ork Use - The SOFTWARE PRODUCT may not be installed, ac ce ssed, dis-
played, run, shar ed or used conc urre ntly on or f rom differ ent computer s, including a wor k­station, te rminal or other digital e lec tronic device (“D evice ”) . In other words, if You have sever al workstations, You will have to acquire a lice nse for e ac h workstation where the SOFTWARE will be used.
c. Backup Copy - You may make back- up copies of the SOFTWARE PRODUCT, but You may
only ha ve one c opy per license installed at any given time. You may use the ba ck- up copy solely for arc hival purposes. Exce pt as expressly provided in this EULA , You may not oth­erw ise make copies of the SOFTWA RE PRODUCT, including the pr inted materials ac com­panying the SOFTWARE.
2. DESCRIPTION OF OTH ER RIGHTS A ND LIMI TATIO NS a. Limitations on Reve r se Engineering, Dec ompilation and Disassem bly - You may not
reve rse e ngineer, decompile, or disassemble the SOFTWA RE PRODUCT, exce pt and only to the extent that such activity is expressly permitted by a pplicable la w notwithstanding this lim­itation. You may not make a ny change s or modifications to the Softwar e, without the w ritten permission of an office r of DSC. You may not remove any proprietar y notices, marks or labels from the Software Produc t. You shall institute r ea sonable mea sure s to e nsure com­pliance with the terms and conditions of this EULA.
b. Separation of C omponents - T he SOFTWARE PRODUCT is lice nsed as a single product. Its
component parts ma y not be se par ated for use on more than one HA RDWARE unit.
c. Single INTEGRATED PRODUCT - If You acquire d this SOFTWARE with HARDWARE,
then the SOFTWARE PRODUCT is license d with the H ARDWARE as a single integrate d product. In this c ase , the SOFTWARE PRODUCT may only be used with the HARDWARE as set forth in this EULA.
d. Rental - You may not rent, lease or lend the SOFTWARE PRODUCT. You may not ma ke it
available to othe rs or post it on a server or w eb site.
e. Softwar e Pr oduct Transfer - You may transfe r all of Your rights under this EUL A only a s
part of a per manent sale or tra nsfer of the HARDWARE, provided You re tain no copies, You transfe r all of the SOFTWARE PRODUCT (including a ll component parts, the media and printed materials, any upgrades and this EULA) , and provided the re cipient agre es to the terms of this EULA . If the SOFTWARE PRODUCT is a n upgrade , any transfe r must a lso include all prior versions of the SOFTWARE PRODUCT.
f. Ter mination - Without prejudice to any other rights, DSC may ter minate this EUL A if You
fail to c omply with the ter ms a nd conditions of this EULA. In such eve nt, You must destroy all copies of the SOFTWARE PRODUCT and all of its component parts.
g. Trademar ks - This EULA does not grant You any rights in conne ction with a ny trade marks
or service marks of DSC or its suppliers.
3. COPYRIGHT - All title and intellectual prope rty rights in and to the SOFTWARE PRODUCT
(including but not limited to any images, photographs, and text incorporate d into the SOFTWARE PRODUCT), the accompanying printed materials, and any copie s of the SOFTWA RE PRODUCT, are ow ned by DSC or its suppliers. You may not copy the printed materials acc ompanying the SOFTWARE PRODUCT. All title and intellectual prope rty rights in and to the content which may be ac ce ssed through use of the SOFTWARE PRODUCT are the prope rty of the respec tive content owner a nd may be protecte d by applicable copyr ight or othe r intellectual property laws and trea t­ies. This EU LA grants You no rights to use such content. All rights not expre ssly gr ante d under this EULA ar e re served by DSC and its suppliers.
4. EXPORT RESTRICTIONS - You agree that You will not export or re-export the SOFTWARE
PRODUCT to any country, pe rson, or entity subje ct to Ca nadian expor t restrictions.
5. CHOICE OF LA W - This Software Lice nse Agr ee ment is gove rned by the laws of the Province of
Ontario, Canada .
6. ARBITRATION - All disputes a rising in c onnec tion w ith this Agre ement shall be determined by
final and binding a rbitra tion in ac cor danc e with the Arbitration Act, and the parties agree to be bound by the a rbitrator ’s decision. The place of arbitra tion shall be Tor onto, Canada, and the lan­guage of the ar bitration shall be English.
7. LIMITED WARRANTY
a. NO WARRANTY - DSC PROVID ES THE SOFTWARE “AS IS” WITH OUT
WARRANTY. DSC DOES N OT WARRANT THAT TH E SOFTWARE W ILL MEET YOUR REQUIREMENTS OR THAT OPERATION OF THE SOFTWARE WILL BE UNIN TERRUPTED OR ERROR-FREE.
b. CHANGES IN OPERATING ENVIRONM ENT - DSC shall not be r esponsible for prob-
lems caused by cha nges in the ope ra ting chara cte ristics of the HARDWARE, or for prob­lems in the intera ction of the SOFTWARE PRODUCT with non-D SC-SOFTWARE or HARDWA RE PRODUCTS.
c. LIMITATION OF LIABILITY; WARRA NTY REFLECTSA LLOCATION OF R ISK -
IN ANY EVE NT, IF ANY STATUTE IMPLIES WARRANTIES OR CONDITI ONS NOT STATED IN THIS LICENSE AGREEMENT, DSC’S EN TIRE LIABILI TY UNDE R A NY PROVISION OF T HIS LICENSE AGREEMENT SHALL BE LI MITED TO TH E GREATER OF TH E AMOUNT ACTUAL LY PAID BY YOU TO LICENSE THE SOFTWARE PRODUCT AND FIVE CANADIAN DOLLA RS (CAD$5.00). BECAUSE SOME JU RISDICTIONS DO NOT ALLO W THE EXCLUSION OR LIMIT ATIO N OF LIABILI TY FOR CONSEQUENTIAL OR INCIDENTA L DAMAGES, THE ABOVE LIMITA TION MAY NO T APPLY TO Y OU.
d. DISCLAIMER OF WAR RANTIES - TH IS WARRANTY CONTAI NS THE ENTIRE
WARRANTY AND SHALL BE I N LIEU OF ANY AND ALL OTH ER WARRANTIES, WHETHER EXPRESSED O R IMPLIED (INCLUDI NG ALL IMPLIED W ARRANTIES OF MERCHANTABILIT Y OR FITNESS FOR A PARTICULA R PURPOSE) A ND OF ALL OTHER OBLIGATIONS OR LIABILITI ES ON THE PART OF DSC. DSC MAKES NO OTHER WARRANTIES. D SC NEI THER ASSUMES NOR AUTHO RIZES ANY OTHER PERSON PURPORTING TO ACT ON ITS BEHALF TO MOD 8IFY OR TO CHA NGE THIS WARRANTY, NOR TO ASSUME FOR IT ANY OTHER W ARRANTY OR LIABILI TY CONCERNING THI S SOFTWARE PRODUCT.
e. EXCLUSIVE REMEDY AND LIMITATION OF WA RRAN TY - UNDER NO
CIRCUMSTANCES SHALL DSC BE LIA BLE FOR ANY SPECIAL, INCIDENTAL, CONSEQUENTI AL OR INDIRECT DAMAGES BASED UPON BREACH OF WARRANTY, BREACH OF CONTRACT, NEGLI GENCE, STRICT L IABILI TY, OR ANY OTHER LEGAL THEORY. SUCH DA MAGES INCLUDE, BUT ARE NOT LIMITED TO , LOSS OF PROFITS, LOSS OF THE SOFTWARE PRODUCT OR AN Y ASSOCIATED EQUIPMENT, COST OF CAPITAL, COST OF SUBSTITUTE OR REPLACEMENT EQUIPMENT, FACILITI ES OR SERVICES, DOWN TIME, PURCHASERST IME, THE CLAIMS OF THI RD PARTIES, INCLUDI NG CUSTOMERS, AND INJURY TO
PROPERTY. WARNING: DSC recommends that the e ntire system be completely tested on a regular ba sis. H oweve r, despite fre quent testing, and due to, but not limited to, c riminal tampering or elec trica l disruption, it is pos­sible for this SOFTWARE PRODUCT to fa il to per form as expe cted.
- 10 -
The trademarks, logos, and service marks displayed on this document are registered in the United States [or other countries]. Any misuse of the trademarks is strictly prohibited
29008398R004
and Tyco will aggressively enforce its intellectual property r ights to the fullest extent of the law, including pursuit of criminal prosecution wherever necessary. All trademarks not owned by Tyco are the property of their respective owners, and are used with permission or allowed under applicable laws. Product offerings and specifications are subject to change without notice. Actual products may vary from photos. Not all products include all features. Availability varies by region; contact your sales representative.
20 Tyco Security Products. All rights reserved.
© 20 Johnson Controls, Tyco and DSC are trademarks of Johnson Controls. Sales: 1-888-888-7838 Tech. Support (Canada & USA): 1-800-503-5869 www.dsc.com
Loading...