TYANO GX38-B5550 Service Engineer's Manual

GX38-B5550

Service Engineer’s Manual

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PREFACE

This publication, including all photographs, illustrations, and software, is protected under international copyright laws, with all rights reserved. Neither this manual, nor any material contained herein, may be reproduced without written consent of manufacturer.

CORPORATION.

Version 1.0a

Disclaimer

Information contained in this document is furnished by MITAC COMPUTING TECHNOLOGY CORPORATION and has been reviewed for accuracy and reliability prior to printing. MITAC assumes no liability whatsoever, and disclaims any express

or implied warranty, relating to sale and/or use of TYAN or warranties relating to fitness for a particular purpose or merchantability. MITAC retains the right to make changes to produce descriptions and/or specifications at any time, without notice. In no event will MITAC be held liable for any direct or indirect, incidental or consequential damage, loss of use, loss of data or other malady resulting from errors or inaccuracies of information contained in this document.

Trademark Recognition

All registered and unregistered trademarks and company names contained in this manual are property of their respective owners including, but not limited to the following.

is a trademark of MITAC COMPUTING TECHNOLOGY CORPORATION.

TYAN

Intel

is a trademark of Intel® Corporation.

, AMIBIOS® and combinations thereof are trademarks of AMI Technologies.

AMI Microsoft

, PC®, AT® and PS/2® are trademarks of IBM Corporation.

IBM Winbond

TYAN

is a registered trademark of MITAC COMPUTING TECHNOLOGY

products including liability

, Windows® are trademarks of Microsoft Corporation.

is a trademark of Winbond Electronics Corporation.

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● FCC Declaration

Notice for the USA

Compliance Information Statement (Supplier's Declaration of Conformity, SDoC) FCC Part 15: This device complies with part 15 of the FCC Rules.

This device complies with Part 15 of the FCC Rules. Operation is subject to the following conditions:

‧This device may not cause harmful interference.

‧This device must accept any interference received, including interference that may

cause undesired operation.

This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense.

Notice for Canada

This Class A digital apparatus complies with Canadian ICES-003. Cet appareil numérique de la Classe A est conforme à la norme NMB-003 du Canada.

● Notice for Europe (CE Mark)

This product is in conformity with the Council Directive 2014/30/EU and 2014/35/EU.

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Warning

This equipment is compliant with Class A of CISPR 32. In a residential environment this equipment may cause radio interference.

CAUTION

Lithium battery included with this board. Do not puncture, mutilate, or dispose of battery in fire. There will be danger of explosion if battery is incorrectly replaced. Replace only with the same or equivalent type recommended by manufacturer. Dispose of used battery according to manufacturer instructions and in accordance with your local regulations.

● VCCI-A

この装置は、クラスＡ機器です。この装置を住宅環境で使用すると電波妨害を引き起こすことがあります。この場合には使用者が適切な対策を講ずるよう要求されることがあります。

● Safety: IEC/EN 60950-1

This equipment is compliant with CB/LVD of Safety: IEC/EN 60950-1.

VCCI-A

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About this Manual

This manual is intended for trained service technician/personnel with hardware knowledge of computers. Components inside the compartments should be serviced only by a trained service technician/personnel. This manual is aimed to provide you with instructions on installing your TYAN GX38-B5550.

How this guide is organized

This guide contains the following parts:

Chapter 1: Overview

This chapter provides an introduction to the TYAN GX38-B5550 barebones and standard parts list, describes the external components, gives an overview of the product from different angles.

Chapter 2: Setting Up

This chapter covers procedures on installing the processors, memory modules, hard drivers and other optional parts.

Chapter 3: Replacing the Pre-installed Components

This chapter covers the removal and replacement procedures for pre-installed components.

Appendix: This chapter provides the cable connection table, the FRU parts list for reference of system setup, and technical support in case a problem arises with your system.

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Safety and Compliance Information

Before installing and using TYAN GX38-B5550, take note of the following precautions:

·Read all instructions carefully.

·Do not place the unit on an unstable surface, cart, or stand.

·Do not block the slots and opening on the unit, which are provided for

ventilation.

Only use the power source indicated on the marking label. If you are not

sure, contact the power company.

·The unit uses a three-wire ground cable, which is equipped with a third pin to

ground the unit and prevent electric shock. Do not defeat the purpose of this pin. If your outlet does not support this kind of plug, contact your electrician to replace your obsolete outlet.

·Do not place anything on the power cord. Place the power cord where it will

not be in the way of foot traffic.

·Follow all warnings and cautions in this manual and on the unit case.

·Do not push objects in the ventilation slots as they may touch high voltage

components and result in shock and damage to the components.

·When replacing parts, ensure that you use parts specified by the

manufacturer.

·When service or repairs have been done, perform routine safety checks to

verify that the system is operating correctly.

·Avoid using the system near water, in direct sunlight, or near a heating

device.

·Cover the unit when not in use.

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Safety Information

Retain and follow all product safety and operating instructions provided with your equipment. In the event of a conflict between the instructions in this guide and the instructions in equipment documentation, follow the guidelines in the equipment documentation.

Observe all warnings on the product and in the operating instructions. To reduce the risk of bodily injury, electric shock, fire and damage to the equipment, observe all precautions included in this guide.

You must become familiar with the safety information in this guide before you install, operate, or service TYAN products.

Symbols on Equipment

Caution. This symbol indicates a potential hazard.

The potential for injury exists if cautions are not observed. Consult equipment documentation for specific details.

Caution. Slide-mounted equipment is not to be used as a shelf or a work space.

Warning. This symbol indicates the presence of hazardous energy circuits or electric shock hazards. Refer all servicing to qualified personnel.

Warning. This symbol indicates the presence of a hot surface or hot component. If this surface is contacted, the potential for injury exists. To reduce risk of injury from a hot component, allow the surface to cool before touching.

General Precautions

· Follow all caution and warning instructions marked on the equipment and explained in the accompanying equipment documentation.

Machine Room Environment

· This device is for use only in a restricted access location, such as a machine room or IT room.

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 · Make sure that the area in which you install the system is properly

ventilated and climate-controlled.

· Ensure that the voltage and frequency of your power source match the voltage and frequency inscribed on the electrical rating label of the equipment.

· Do not install the system in or near a plenum, air duct, radiator, or heat register.

· Never use the product in a wet location.

Equipment Chassis

· Do not block or cover the openings to the system.

· Never push objects of any kind through openings in the equipment.

Dangerous voltages might be present.

· Conductive foreign objects can produce a short circuit and cause fire, electric shock, or damage to your equipment.

· Lift equipment using both hands and with your knees bent.

Equipment Racks

To avoid injury or damage to the equipment:

· Observe local occupational health and safety requirements and guidelines for manual materials handling.

· Do not attempt to move a rack by yourself; a minimum of two people are needed to move a rack.

· Do not attempt to move a fully loaded rack. Remove equipment from the rack before moving it.

· Do not attempt to move a rack on an incline that is greater than 10 degrees from the horizontal.

· Make sure the rack is properly secured to the floor or ceiling.

· Make sure the stabilizing feet are attached to the rack if it is a single-rack

installation.

· Make sure racks are coupled together if it is a multiple-rack installation.

· Make sure the rack is level and stable before installing an appliance in the

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rack.

· Make sure the leveling jacks are extended to the floor.

· Make sure the full weight of the rack rests on the leveling jacks.

· Always load the rack from the bottom up. Load the heaviest component in

the rack first.

· Make sure the rack is level and stable before pulling a component out of the rack.

· Make sure only one component is extended at a time. A rack might become unstable if more than one component is extended.

To avoid damage to the equipment:

· The rack width and depth must allow for proper serviceability and cable management.

· Ensure that there is adequate airflow in the rack. Improper installation or restricted airflow can damage the equipment.

· The rack cannot have solid or restricted airflow doors. You must use a mesh door on the front and back of the rack or remove the doors to ensure adequate air flow to the system.

· If you install the Model in a rack, do not place equipment on top of the unit. It will cause restricted airflow and might cause damage to the equipment.

Make sure the product is properly matted with the rails. Products that are

improperly matted with the rails might be unstable.

Verify that the AC power supply branch circuit that provides power to the

rack is not overloaded. This will reduce the risk of personal injury, fire, or damage to the equipment. The total rack load should not exceed 80 percent of the branch circuit rating. Consult the electrical authority having jurisdiction over your facility wiring and installation requirements.

Equipment Power Cords

· Use only the power cords and power supply units provided with your system. The system might have one or more power cords.

· Plug the power cord into a grounded (earthed) electrical outlet that is easily accessible at all times.

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· In all European electrical environments, you must ground the Green/Yellow tab on the power cord. If you do not ground the Green/Yellow tab, it can cause an electrical shock due to high leakage currents.

Do not place objects on AC power cords or cables. Arrange them so that no

one might accidentally step on or trip over them.

· Do not pull on a cord or cable. When unplugging from the electrical outlet, grasp the cord by the plug.

· To reduce the risk of electrical shock, disconnect all power cords before servicing the appliance.

Equipment Batteries

· The system battery contains lithium manganese dioxide. If the battery pack is not handled properly, there is risk of fire and burns.

· Do not disassemble, crush, puncture, short external contacts, or dispose of the battery in fire or water.

· Do not expose the battery to temperatures higher than 60°C (140°F).

· The system battery is not replaceable. If the battery is replaced by an

incorrect type, there is danger of explosion. Replace the battery only with a spare designated for your product.

· Do not attempt to recharge the battery.

· Dispose of used batteries according to the instructions of the manufacturer.

Do not dispose of batteries with the general household waste. To forward them to recycling or proper disposal, use the public collection system or return them to TYAN, your authorized TYAN partner, or their agents.

Equipment Modifications

· Do not make mechanical modifications to the system. TYAN is not responsible for the regulatory compliance of TYAN equipment that has been modified.

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Equipment Repairs and Servicing

· The installation of internal options and routine maintenance and service of this product should be performed by trained service technicians/personnel who are knowledgeable about the procedures, precautions, and hazards associated with equipment containing hazardous energy levels.

· Do not exceed the level of repair specified in the procedures in the product documentation. Improper repairs can create a safety hazard.

· Allow the product to cool before removing covers and touching internal components.

· Remove all watches, rings, or loose jewelry when working before removing covers and touching internal components.

· Do not use conductive tools that could bridge live parts.

· Use gloves when you remove or replace system components; they can

become hot to the touch.

· If the product sustains damage requiring service, disconnect the product from the AC electrical outlet and refer servicing to an authorized service provider. Examples of damage requiring service include:

– The power cord, extension cord, or plug has been damaged. – Liquid has been spilled on the product or an object has fallen into the

product. – The product has been exposed to rain or water. – The product has been dropped or damaged. – The product does not operate normally when you follow the operating

instructions.

· Retain all screws or other fasteners when removing access cover(s). Upon completion of accessing inside the product, refasten access cover with original screws or fasteners.

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Table of Contents

Chapter 1: Overview....................................................................... 15

1.1 About the TYAN GX38-B5550 ................................................ 15

1.2 Product SKU ........................................................................... 15

1.3 Features .................................................................................. 16

1.4 Standard Parts List ................................................................. 22

1.4.1 Box Contents and Accessories........................................ 22

1.5 About the Product ................................................................... 23

1.5.1 System Front View .......................................................... 23

Front Panel LED Definitions .......................................................... 23

1.5.2 System Rear View ........................................................... 24

1.5.3 System Top View ............................................................. 26

Chapter 2: Setting Up ..................................................................... 27

2.0.1 Before you Begin ............................................................. 27

2.0.2 Work Area ........................................................................ 27

2.0.3 Tools ................................................................................ 27

2.0.4 Precautions ...................................................................... 28

2.1 Installing Motherboard Components ...................................... 29

2.1.1 Removing the Chassis Cover .......................................... 29

2.1.2 Replacing the Chassis Cover .......................................... 30

2.1.3 Installing the CPU and Heatsink ...................................... 31

2.1.4 Installing the Memory ...................................................... 35

2.1.5 Installing Hard Drives ...................................................... 38

2.1.6 Installing the Expansion Card .......................................... 44

2.2 Rack Mounting ........................................................................ 46

2.2.1 Installing the Server in a Rack ......................................... 46

2.2.2 Installing the inner Rails to the Chassis .......................... 46

2.2.3 Installing the Outer Rails to the Rack .............................. 48

2.2.4 Removing the Server from a Rack .................................. 52

Chapter 3: Replacing Pre-Installed Components ........................ 53

3.0.1 Introduction ...................................................................... 53

3.0.2 Disassembly Flowchart .................................................... 53

3.1 Removing the Cover ............................................................... 54

3.2 Replacing the Riser Card ....................................................... 54

3.3 Replacing the System Fan ..................................................... 55

3.4 Replacing the Power Supply .............................................. 56

3.5 Replacing the Motherboard .................................................... 57

3.5.1 Disconnecting All Motherboard Cables ........................... 57

3.5.2 Removing the Motherboard ............................................. 58

Appendix I: Cable Connection Tables .......................................... 59

Appendix II: Fan and Temp Sensors ............................................ 61

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Appendix III: FRU Parts Table ....................................................... 65

Appendix IV: Technical Support ................................................... 67

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Chapter 1: Overview

1.1 About the TYAN GX38-B5550

Congratulations on your purchase of the TYAN® GX38-B5550, a highly optimized rack-mountable barebone system. The GX38-B5550 is designed to support single LGA1151 socket for various DDR4 2666/2400 DDR4 memory, providing a rich feature set and incredible performance. Leveraging advanced technology from Intel system is capable of offering scalable 32 and 64-bit computing, high bandwidth memory design, and lightning-fast PCI-E bus implementation. The GX38-B5550 not only empowers your company in nowadays IT demand but also offers a smooth path for future application usage.

TYAN

also offers the GX38-B5550 in a version that can support up to two (2) 3.5” fixed hard drives. The GX38-B5550 uses TYAN’s latest chassis featuring a robust structure and a solid mechanical enclosure. All of this provides GX38-B5550 the power and flexibility to meet the needs of nowadays server application.

Intel

Series processors and up to 64GB UDIMM ECC

, the GX38-B5550 server

1.2 Product SKU

The system board within the Tyan Barebones contain different features and chipsets, which is defined by the following SKU:

B5550G38V2-2: Intel-based platform  B5550G38V2-4: Intel-based platform

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1.3 Features

TYAN GX38-B5550 (B5550G38V2-2)

Form Factor 1U Rackmount

Chassis Model GX38

System

Front Panel

Internal Drive Bay

System Cooling Configuration

Power Supply

Processor

Chipset

Memory

Expansion Slots

Dimension (D x W x H)

Motherboard Name S5550GM2NR

Gross Weight 9.1 kg (20 lbs)

Net weight 5.3 kg (11.6 lbs)

Buttons (1) PWR

LEDs (1) PWR, (2) LAN, (1) HDD

I/O Ports (2) USB 3.1 Gen1 ports

Q'ty / Type (2) 3.5" Fixed HDD

Supported HDD Interface

FAN (3) 4028 fans

Type ERP1U

Input Range AC 100-240V/3.5A

Frequency 47-63 Hz

Output Watts 250 Watts

Efficiency PFC, 80 plus bronze

Q'ty / Socket Type (1) LGA1151

Intel Celeron G4900 Series

Supported CPU Series

Processors and Intel Pentium Processor G5000 Series, Intel Xeon E-2100 series processors, 8th Gen. Intel Core i3 processors

Thermal Design Power (TDP) Wattage

PCH Intel C242

Max up to 95W

Supported DIMM Qty (4) DIMM slots

DIMM Type / Speed UDIMM ECC DDR4 2666/2400

Capacity Up to 64GB

Memory channel 2 Channels

Memory voltage 1.2V

PCI-E (1) PCI-E Gen3 x8 slot, (1) PCI-E

15" x 16.9" x 1.75" (380.2 x 427 x 43.6mm)

(2) SATA 6Gb/s

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LAN

Storage

Graphic

I/O Ports

TPM (Optional)

System Monitoring

Gen3 x16 slot (w/ x16 or x8 link), (1) PCI-E Gen3 x8 slot (w/ x2 link)

Pre-install TYAN Riser Card

Q'ty / Port

Controller Intel I210-AT

PHY Realtek RTL8211E

(1) M2091 riser card (left) for (1) PCI-E Gen3 x16 slot

(2) GbE ports, (1) PHY dedicated for IPMI

Connector (2) SATA

SATA

Controller Intel C242

Speed 6Gb/s

RAID RAID 0/1 (Intel RSTe)

sSATA

Connector (2) SATA-DOM

Controller Intel C242

Speed 6Gb/s

RAID RAID 0/1 (Intel RSTe)

Connector type D-Sub 15-pin

Resolution Up to 1920x1200

Chipset Aspeed AST2500

(2) USB3.1 Gen1 ports (at front),

USB

(2) USB3.1 Gen2 ports (at rear), (2) USB3.1 Gen1 ports (at rear)

VGA (1) D-Sub 15-pin port

RJ-45

SATA

TPM Support

(2) GbE ports, (1) GbE dedicated for IPMI

(2) SATA-III connectors + (2) SATA-DOM connectors

Please refer to our TPM supported list.

Chipset Aspeed AST2500

Temperature

Voltage

Monitors temperature for CPU & system environment

Monitors voltage for CPU, memory, chipset & power supply

Over temperature warning

LED

indicator, Fan & PSU fail LED indicator

Others Watchdog timer support

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Onboard Chipset Onboard Aspeed AST2500

AST2500 iKVM

Server Management

Feature

AST2500 IPMI Feature

Brand / ROM size AMI, 32MB

Hardware Monitor, PXE boot support,

BIOS

Feature

ACPI sleeping states S3,S4,S5, User Configurable FAN PWM Duty Cycle, Console Redirection, ACPI 6.1, SMBIOS 3.1/PnP/Wake on LAN, iSCSI support

Operating System

OS supported list

FCC (SDoC) Class A

CE (DoC) Class A

Regulation

CB/LVD Yes

RCM Class A

VCCI Class A

Operating Temp. 10° C ~ 35° C (50° F~ 95° F)

Operating Environment

RoHS

Package Contains

Non-operating Temp. - 40° C ~ 70° C (-40° F ~ 158° F)

In/Non-operating Humidity

RoHS 6/6 Compliant Yes

Barebone (1) GX38-B5550 Barebone

Manual (1) Quick Installation Guide

TYAN GX38-B5550 (B5550G38V2-4)

Form Factor 1U Rackmount

Chassis Model GX38

System

Dimension (D x W x H)

Motherboard Name S5550GM4NR

Gross Weight 9.1 kg (20 lbs)

Net weight 5.3 kg (11.6 lbs)

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24-bit high quality video compression, Supports storage over IP and remote platform-flash, USB

2.0 virtual hub

IPMI 2.0 compliant baseboard management controller (BMC), 10/100/1000 Mb/s MAC interface

Please refer to our AVL support lists.

90%, non-condensing at 35° C

15" x 16.9" x 1.75" (380.2 x 427 x 43.6mm)

Buttons (1) PWR

Front Panel

LEDs (1) PWR, (2) LAN, (1) HDD

I/O Ports (2) USB 3.1 Gen1 ports

Q'ty / Type (2) 3.5" Fixed HDD

Internal Drive Bay

System Cooling Configuration

Supported HDD Interface

FAN (3) 4028 fans

Type ERP1U

Input Range AC 100-240V/3.5A

Power Supply

Frequency 47-63 Hz

Output Watts 250 Watts

Efficiency PFC, 80 plus bronze

Q'ty / Socket Type (1) LGA1151

Supported CPU

Processor

Series

Thermal Design Power (TDP) Wattage

Chipset

PCH Intel C242

Supported DIMM Qty (4) DIMM slots

DIMM Type / Speed UDIMM ECC DDR4 2666/2400

Memory

Capacity Up to 64GB

Memory channel 2 Channels

Memory voltage 1.2V

PCI-E

Expansion Slots

Pre-install TYAN Riser Card

Q'ty / Port

LAN

Storage

Controller Intel I210-AT

PHY Realtek RTL8211E

SATA

(2) SATA 6Gb/s

Intel Celeron G4900 Series Processors and Intel Pentium Processor G5000 Series, Intel Xeon E-2100 series processors, 8th Gen. Intel Core i3 processors

Max up to 95W

(1) PCI-E Gen3 x8 slot, (1) PCI-E Gen3 x16 slot (w/ x16 or x8 link), (1) PCI-E Gen3 x8 slot (w/ x2 link)

(1) M2091 riser card (left) for (1) PCI-E Gen3 x16 slot

(4) GbE ports + (1) PHY dedicated for IPMI

Connector (2) SATA

Controller Intel C242

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Graphic

I/O Ports

TPM (Optional)

System Monitoring

Server Management

BIOS

Speed 6Gb/s

RAID RAID 0/1 (Intel RSTe)

Connector (2) SATA-DOM

sSATA

Controller Intel C242

Speed 6Gb/s

RAID RAID 0/1 (Intel RSTe)

Connector type D-Sub 15-pin

Resolution Up to 1920x1200

Chipset Aspeed AST2500

(2) USB3.1 Gen1 ports (at front),

USB

(2) USB3.1 Gen2 ports (at rear), (2) USB3.1 Gen1 ports (at rear)

VGA (1) D-Sub 15-pin port

RJ-45

SATA

TPM Support

(4) GbE ports, (1) GbE dedicated for IPMI

(2) SATA-III connectors + (2) SATA-DOM connectors

Please refer to our TPM supported list.

Chipset Aspeed AST2500

Temperature

Voltage

Monitors temperature for CPU & system environment

Monitors voltage for CPU, memory, chipset & power supply

Over temperature warning

LED

indicator, Fan & PSU fail LED indicator

Others Watchdog timer support

Onboard Chipset Onboard Aspeed AST2500

24-bit high quality video

AST2500 iKVM Feature

AST2500 IPMI Feature

compression, Supports storage over IP and remote platform-flash, USB

2.0 virtual hub

IPMI 2.0 compliant baseboard management controller (BMC), 10/100/1000 Mb/s MAC interface

Brand / ROM size AMI, 32MB

Feature

Hardware Monitor, PXE boot support, ACPI sleeping states S3,S4,S5, User Configurable FAN PWM Duty Cycle,

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Console Redirection, ACPI 6.1, SMBIOS 3.1/PnP/Wake on LAN, iSCSI support

Please refer to our AVL support lists.

Operating System

OS supported list

FCC (SDoC) Class A

CE (DoC) Class A

Regulation

CB/LVD Yes

RCM Class A

VCCI Class A

Operating Temp. 10° C ~ 35° C (50° F~ 95° F)

Operating Environment

RoHS

Package Contains

Non-operating Temp. - 40° C ~ 70° C (-40° F ~ 158° F)

In/Non-operating Humidity

RoHS 6/6 Compliant Yes

90%, non-condensing at 35° C

Barebone (1) GX38-B5550 Barebone

Manual (1) Quick Installation Guide

NOTE:

1. The specifications are subject to change without prior notice.

2. Please visit our Web site for the latest information.

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TYANO GX38-B5550 Service Engineer's Manual

Specifications and Main Features

Frequently Asked Questions

User Manual