TYAN TAHOE AT User Manual

1S1680S-001-02

TABLE OF CONTENTS

1. Introduction.......................................................................3

1.1 Overview............................................................. 3

1.2 Hardware Specifications....................................... 4

1.3 Software Specifications.........................................5

1.4 Manual Organization ............................................ 5

1.5 Manual Conventions.............................................6

1.6 CPU types ...........................................................6

2. Board Installation.............................................................. 8

2.1 Unpacking............................................................8

2.2 Installation of the motherboard ............................. 8

2.3 S1680S Board Layout & Jumper Locations.............9

2.4 CMOS RTC......................................................... 11

2.5 Installing cables and Connectors ..........................13

2.6 DRAM Installation .............................................15

2.7 L2 Cache Memory/SRAM Memory....................... 16

2.8 VRM (Voltage Regulator Module)..........................16

2.9 Peripheral Device Installation.................................16

2.10 Connecting the Power Supply.................................16

3. CPU Installation and Removal ........................................ 17

3.1 Installing the Pentium II Boxed (Active) Processor.. 17

3.2 Installing the Cooling Fan....................................... 18

3.3 CPU Removal (Pentium II Active CPUs)...............

3.4 Installation/Removal of Pentium II Passive Processors

...................................................................................

18

19

4. TroubleShooting ..............................................................22

4.1

4.2

4.3 Returning Merchandise for Service.........................24

5. Declaration of Conformity..................................................25

6. BIOS Speaker beep codes................................................ 26

Troubleshooting Procedures ...................................

Technical Support Procedure

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22
24

Chapter 1: Introduction

We here at Tyan Computer take great pride in designing, building and

supplying the world with only the finest, well-crafted, completely tested motherboards
in the industry. Should you ever have questions or issues about the contents of this
manual, or the product it accompanies, please send all inquiries to:

Tyan Computer / Product Management
1753 S. Main St. Milpitas, CA 95035

Thank you for purchasing a Tyan motherboard!

1.1 Overview

The S1680S system board--TAHOE -AT is a quality, high performance
motherboard designed for Intel's latest generation of Pentium II microprocessors.
This motherboard utilizes Intel's 440FX PCI series chipset and supports CPU
speeds of 233MHz to 300MHz. The S1680S will also support the Intel Pentium
Pro Processors with a Tyan Riser Card (M2020). The 440FX PCIset also supports
up to 1GB (1024MB) of system memory utilizing either EDO, FPM or Parity with
ECC.

The S1680S' PCI Local Bus provides high performance capabilities that are
ideal for a wide range of demanding applications such as: CAD, CAM, CAE,
networking, multi-user environments, database management, desktop publishing,
image processing, 3D animation and video production.

This integrated system board achieves high reliability with numerous
features and yet is small enough to be supported in a Baby-AT system. Some of
the features included are: on-board dual channel PCI PIO (Mode 3 & 4), on-board
high speed I/O, USB connectors for up to 2 ports, Dallas RTC (Real Time Clock),
and a host of built-in extras.

The S1680S board is built to be both flexible and expandable. With I/O and
drive controller support built on-board, the five 32-bit PCI Bus Master and four
16-bit ISA slots (one shared/eight usable slots) are available for add-on expan­sion cards.

In order to provide you with more detailed information about board
components and their functions, Tyan has designed a highly informative web
page with user-friendly help topics and FAQ's, unique clickable motherboards for
your complete guide to the technical world of your computer's braincenter,
worldwide distributors' lists, software and drivers for all Tyan products, exciting
news about Tyan, CMOS settings and manuals in AcrobatTM format, and much
more. Please refer to Tyan Computer's web site located at http://www.tyan.com
for more information.

3S1680S-001-02

1.2 Hardware Specifications/Features

The S1680S board is designed for the demanding end-user who wants to
accomplish complicated tasks in a user-friendly environment. To achieve
this purpose, the motherboard includes the following features:

CPU Information • One Pentium II Processor (SEC) slot

• Intel Pentium II 233 MHz through 300 MHz
(233, 266, 300 MHz) CPUs

• Supports 150-200 MHz (150,166,180,200MHz)
Pentium Pro Processors

• VRM (Voltage Regulator Module) on board

• Switching power circuitry

• On-board CPU fan header

Chipset • Intel's Pentium II 440 FX (Natoma) chipset

• 25/30/33 MHz PCI bus

• Up to 1GB (1024MB) system memory

• Two PCI Busmastering (up to 22MB/sec
DTR) EIDE channels

• PIO Mode 3 & 4(up to 17MB/sec DTR)

System RAM • Eight 72-pin SIMM sockets (4 double banks)

• Supports 5V or 3.3V memory

• EDO (Extended Data Out) DRAMs

• FPM (Fast Page Mode) DRAMs

• ECC (Error Correcting Code) or
Parity checking

Expansion • Five 32-bit PCI Bus Master slots

• Four 16-bit ISA Bus (one shared/eight usable
slots) slots

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Drive & System I/O • Two Floppy ports (up to 2.88MB)

• Two 16550 compatible serial ports

• One ECP/EPP Parallel port

• Two USB connectors for up to 2 ports

• PS/2 mouse connector for optional PS/2
mouse adapter (Tyan PN: S1607-001-01)

• InfraRed port for use with 3rd party manufac­ tured equipment and software

1.3 Software Specifications

BIOS Award or AMI BIOS Plug 'n' Play flash BIOS

Deep Green and Energy Star compliant.

Operating System Operates with MS-DOS, Windows 3.x, Windows

for Workgroups, Windows 95, OS/2, and SCO
Unix. Tyan is also certified with Solaris.

1.4. Manual Organization

Chapter 1: "Introduction" describes the features and performance of the
S1680S motherboard.

Chapter 2: "Installation" describes procedures for setting up the system
board. Refer to this chapter for information about jumper settings.

Chapter 3: "Installation and Removal of the CPU" gives instructions on
the installation and removal of the Active and Passive Pentium II CPU's.
Chapter 4: "Trouble-shooting" describes procedures for fixing any prob­lems you may have with your system.

5S1680S-001-02

Refer to Addendum A (AMI BIOS CMOS Setup) and Adden-

dum B (Award BIOS CMOS Setup) for the setup requirements and the

CMOS Configuration information, including instructions to change the
password, to format a hard disk, and to troubleshoot CMOS errors. Both
AMI and Award BIOS Setup documents are also available in the Adobe
Acrobat format. Please refer to theWeb Page located at ftp://
ftp.tyan.com/manual/s1680sa.pdf for AMI and ftp://ftp.tyan.com/manual/
s1680sb.pdf for Award BIOS information.

1.5. Manual Conventions

In this manual, the following terms are used in reference to setting up
jumpers:

1. When the term "Close" or "On" is used, the pin (pins) specified for
the jumper should be connected (closed), and the circuit of the connecting
pins will be shorted.

2. When the term "Open" or "Off" is used, the pin (pins) specified for
the jumper should not be connected, and the circuit of the connecting pins
will not be shorted.

1 2 3 4

Example:

Pins 1 & 2: Open (Off)

Pins 3 & 4: Closed (On)

1.6. CPU types

Currently, Intel produces two types of Pentium II processors: the "Boxed"
(or Active) Processor, and the Passive Processor.( Refer to the Pictures
shown on Page 8) These two types of processors are essentially the
same in design. The only difference between these two types of proces­sors lies in their cooling methods. The Boxed (Active) Processor is
equipped with a heatsink and cooling fan built in with the CPU.The
Passive Processor is equipped with a Heat-sink only. These two types of
CPUs provide the user with the same function, and should be installed in
the "Pentium II" slot (Slot 1) on the S1680S board. (Refer to Chapter 3
for the installation and removal of Pentium II processors.)

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Pentium II Boxed (Active) CPU

Shown with Power Connector for Fan

Pentium II (Passive) CPU

Shown with Heat-sink

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Chapter 2: Board Installation

2.1 Unpacking

2.1.1. Item Checklist

The motherboard package should contain the following:

• S1680S Motherboard • Serial/Parallel cable set

• One IDE 40 pin cable • One 34-pin floppy cable

• Motherboard User's manual • BIOS User's manual

2.1.2. Precautionary measures before handling the motherboard

Since the motherboard contains sensitive electronic components which can
easily be damaged by static electricity, the motherboard should be kept in its
original packaging until the time of installation.

Before you open the carton of your motherboard, do the following:

1. Make sure that you stand on an Anti-static mat. (Do not stand on a rug
or carpet.)

2. It is also strongly recommended that you wear an anti-static strap. (Anti­static straps can be purchased at your local computer hardware stores.)

3. With the power supply plugged in and the system turned off, touch an
unpainted area of the system chassis before handling the motherboard or
any component. Remember to do this each time you handle the board.

2.1.3. Proper handling of the motherboard

After opening the motherboard package, remove the board by holding its
edges. Place it on a grounded anti-static surface with the component side
up. Inspect the board for damage. Do not touch the bottom of the board.

(Note: DO NOT APPLY POWER TO THE BOARD IF IT HAS
BEEN DAMAGED!)

2.2 Installation of the motherboard

You are now ready to install your motherboard. The mounting hole pattern
of the board matches the Baby-AT system board specifications. Please
install the board in the chassis designed for a standard Baby-AT system.

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KB Controller

ISA Slot 4

ISA Slot 3

ISA Slot 2

ISA Slot 1

USB

J5

PCI 5

PS2

J3

SMC

J49

•••••

•••••

•••

J48

•••

J6

PCI 4

PCI 3

PCI 2

Power connector

PCI 1

KB

1

1

1

Primary IDE

Second IDE

J18

SIMM 4

SIMM 3

COM2
COM1

Floppy

J17

••

••

SIMM 2

J9

Parallel

SIMM 1

(Bank 0)

(Bank 1)

11 1

SIMM6

SIMM7

(Bank 2)

(Bank 3)

(Bank 0)

1

SIMM5

(Bank 2)

J23

••

J24

••

J25

••

J26

••

J27

••

82441FX

Pentium II Slot

1

BIOS

•••

J33

•••••••••••••••••••••••••••

See Page 11 for J45 Pin Definition

82442FX

1

J43

•••••

PIIX3

••

••

•••

CPU Fan

CON7:IR

••••

J39

J31
J32

J45

J36
J37
J38
J40
J41
J44
J51
J50

••

••

••

••

••

••

••

••

(Bank 1)

J19

J20

••

1

••

J21

••••

SIMM8

(Bank 3)

RTC

(For more information about this motherboard, please visit our Web Page and
Clickable motherboards at http://www.tyan.com/html/faq.html.)

S1680S Motherboard Layout

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2.3 Jumper Settings

Refer to the following table for a quick reference of jumper settings:

Jumper # Assignments

J3 PS2/Mouse
J5,J6 Universal Serial Bus (J5: USB2, J6: USB1)
J7, J8 Reserved
J9 power supply
J21,J31,J32 bus speed
J24,25,26,27 CPU speed
J17-20,37,38,40,41 DRAM Voltage Select
J45 Pins 2,3: EXTSMI,

Pins15-16:IDE LED, Pins18-20:Power LED,

Pins22,23:Reset, Pins24-27: Speaker
J33 Flash BIOS Volt.Select (5V:1-2, 12V:2-3) Don't change!
J36 Reset CMOS (Closed: clear, Open: Normal)
J39 12V CPU Fan (Pin 2 is "+"--positive)
J43 Keyboard/Lock
CON 6 LPT1
CON5 & 1 CON5: COM1, CON1:COM2
CON4 FDD
CON2 & 3 CON2: Primary IDE, CON3: Secondary IDE
CON7 IR2
Reserved J28-30, J34, J46, J48, J49

Block J45 Pin Assignments

EXTSMI: Pins 2,3 (closed)

Power LED: Pins 18-20 (closed)

IDE LED: Pins15-16 (closed)

(Power LED: Cover Pins 18-20 with a jumper cap

(EXT SMI: Cover Pins 2-3 with a jumper cap to

short the circuit between these pins.)

(IDE LED: Cover Pins 15-16 with a jumper cap to

short the circuit between these pins.)

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to short the circuit between these pins.)

Reset: Pins 22, 23 (closed)

Speaker:Pins 24-27 (closed)

(Speaker: Cover Pins 24-27 with a jumper cap to

(Reset: Cover Pins 22-23 with a jumper cap to

short the circuit between these pins.)

short the circuit between these pins.)

CPU Speed Settings for Pentium II and Pentium Pro Processors:

Mhz J24 J25 J26 J27 J21 J31 J32

150 Off On On On 3-4 On Off
166 Off On On On 1-2 Off On
180 On Off On On 3-4 On Off
200 On Off On On 1-2 Off On
233 Off Off On On 1-2 Off On
*266 On On Off On 1-2 Off On
300 Off On Off On 1-2 Off On
(*Default: 266)

DRAM Voltage Select

J17 J18 J19 J20 J37 J38 J40 J41

3.3V Off Off Off Off On On On On
*5V On On On On Off Off Off Off

(*5V-default)

Bus Speed

HOST speed PCI speed J31 J32 J21
60MHz 30MHz On Off 3-4
66MHz 33MHz Off On 1-2

Flash BIOS Voltage Select: J33(--Do not Change!)

*5V: Pin 1 and Pin 2 (Closed) (Default)
12V: Pin 2 and Pin 3 (Closed)

1 2 3

5V 12V

J33 1-2 2-3

5V Default 12V

CMOS Reset: (J36)

1 2 3

J36: normal (open)
clear (close--Cover J36 with a jumper cap to reset CMOS.)

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Connectors:

Block J45:

Pin No. Definition

2-3 EXT SMI
15-16 IDE LED
18-20 Power LED
22 & 23 Reset
24-27 Speaker

(Refer to Page 11 for more details)

J5, J6: Universal Serial Bus (J5: USB2, J6: USB1)

CON 1 & 5: CON5: COM1, CON1: COM2

CON 2: Primary IDE

CON 3: Secondary IDE

CON 4: FDD

CON 6: LPT1

CON 7: IR2

2.4 CMOS RTC(Real Time Clock)

The CMOS RTC includes an internal battery and real time clock circuit
which provides the date and the time, and the CMOS Chipset Default Reg­ister for the system. Normally, the life span of a RTC internal battery is
more than 10 years. This RTC chip cannot be field upgraded and can only
be changed at a Tyan repairing facility.

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2.5 Installing Cables and Connectors

2.5.1 Speaker Connector Installation (J45)

Your S1680S board provides a 4-pin header to connect the speaker. The
speaker is connected to pins 24-27 of J45. (Refer to Page 10 and Page 11
for detailed information.)

2.5.2 Hardware Reset Switch Connector Installation (J45)

The RESET switch on your case's display panel provides you with the
HARDWARE RESET function which is the same as power on/off. The
system will do a cold start after the RESET switch is pushed by the user.
The RESET switch is a 2-pin connector and should be installed on pins
22 and 23 on J45. (Refer to Page 10 and Page 11 for detailed information.)

2.5.3 IDE LED Connector Installation (J45)

Your board provides a 2-pin header to connect the IDE LED cable. When
connected, the IDELED light on the panel of the case flashes if an activity
is detected in an IDE device. The cable is connected to pins 15-16 of J45.
(Refer to Page 10 and Page 11 for detailed information.)

2.5.4 Power LED Connector Installation (J45)

The motherboard also provides a 3-pin header to connect the Power LED
cable. When connected, the Power LED light on the panel of the case
indicates power on/off of the system. The cable is connected to pins 18-20
of J45. (Refer to Page 10 and Page 11 for detailed information.)

2.5.5 Infra Red Connector Installation (CON7)

The motherboard provides a connector (CON7) for the Infra Red cable
which connects to a Homing Device on the back of the case. When acti­vated, the Homing Device will send out IR signals to remote I/O IR de­vices. (Refer to Page 10 and Page 11 for detailed information.)

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2.5.6 Flash ROM-Jumper J33

The S1680S uses flash memory to store BIOS Setups. It can be updated as
new versions of the BIOS become available. The flash utility will guide
you through the process step by step. However, we do not recommend

that you flash the onboard BIOS. This procedure should only be
done by a qualified technician or a Tyan technical support engineer.

J33 determines which type of Flash EPROM is used. This jumper has been
set to match the onboard BIOS chip. The factory default for the S1680S
is on pins 1-2(5V). Depending on the type of EPROM used, some boards
may have J33 on pins 2-3(12V). (Refer to Page 12 for more information.)

Warning:
Do not change J33--(It has been pre-set at the factory!!)

2.5.7 Hardware CMOS & Password Reset

If you are locked out of your system because you have forgotten your
password, or you have set the CMOS incorrectly, follow the instructions
below:

a. Power off the system
b. Close J36 by covering the pins of J36 with a jumper cap to short
the circuit between the pins.
c. Wait for 5 seconds, and then remove the jumper from J36.
d. Apply power to the system.

By following the above procedures, the password and CMOS will be
reset to BIOS defaults.

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2.6 DRAM Installation

The S1680S uses a 64-bit data path from memory to the CPU which will
accommodate up to 1GB of RAM. The motherboard supports FPM (Fast
Page Mode), EDO (Extended Data Out), ECC (Error Correcting Code),
and Parity 72-pin SIMMs. The following table shows some of the avail­able memory configurations.

Bank 0 Bank 1 Bank 2 Bank 3 Total

4MBx2 none none none 8MB
8MBx2 none none none 16MB
4MBx2 4MBx2 none none 16MB
8MBx2 8MBx2 none none 32MB
4MBx2 4MBx2 4MBx2 4MBx2 32MB
16MBx2 none none none 32MB
16MBx2 16MBx2 none none 64MB
32MBx2 none none none 64MB
64MBx2 none none none 128MB
16MBx2 16MBx2 16MBx2 16MBx2 128MB
32MBx2 32MBx2 none none 128MB
32MBx2 32MBx2 32MBx2 none 192MB
32MBx2 32MBx2 32MBx2 32MBx2 256MB
64MBx2 64MBx2 none none 256MB
128MBx2 none none none 256MB
64MBx2 64MBx2 64MBx2 none 384MB
64MBx2 64MBx2 64MBx2 64MBx2 512MB
128MBx2 128MBx2 none none 512MB
128MBx2 64MBx2 64MBx2 64MBx2 640MB
128MBx2 128MBx2 128MBx2 none 768MB
128MBx2 128MBx2 64MBx2 64MBx2 768MB
128MBx2 128MBx2 128MBx2 32MBx2 832MB
128MBx2 128MBx2 128MBx2 64MBx2 896MB
128MBx2 128MBx2 128MBx2 128MBx2 1GB

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2.7 Level 2 Cache Memory/SRAM Memory

The S1680S's L2 Cache Memory is built into the Intel Pentium II CPU.
There are no L2 Cache Memory slots or SRAM slots on the board.

2.8 VRM (Voltage Regulator Module)

The CPU will program the VRM for the correct voltage needed. No
jumper settings are required. Your 1680S has a built-in VRM on board.
It also has a built-in Switching power supply.

2.9 Peripheral Device Installation

Install the motherboard after you have checked all of the jumper settings.
Also be sure to check all connectors thoroughly and read the technical
manuals that come with your peripheral cards before you install your ex­pansion cards.

If a PCI-Bus interface card is to be installed in the system, any one of the
four PCI-Bus slots will support either a Master or a Slave device.

2.10 Connecting the power supply

The system is configured for a standard AT power supply. The AT
connectors can only be plugged in one way and should install easily.

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Chapter 3: CPU Installation and Removal

Pentium II (233 through 300 MHz) and Pentium Pro Processors (150 through
200 MHz) can be used on the S1680S board. (Please refer to section 2.3
for the correct CPU jumper settings for your board.) The S1680S board
provides a slot for the Pentium II Processor. (Refer to the layout on P 10.)

Caution!! The CPU is a sensitive electronic component which can be easily
damaged by static electricity. Do not touch the CPU contacts with your fingers.

3.1 Installation of the Pentium II Boxed (Active) Processor

(Note: An Active Processor is equipped with a cooling fan. When installing an
Active Processor, you need to connect its power cables to the cooling fan
connectors located on the board.)

Installing the CPU Retention Module

1. Installation of a Pentium II Active Processor requires a CPU
Retention Module, which is first secured onto the motherboard. (Refer to
the motherboard layout on Page 10.)

2. To attach the Retention Module, place the motherboard on a flat
surface.

3. Locate the key pin on one end of the Pentium II Slot on the board.
Then carefully line up the key notch on the Retention Module with the
key pin on the Pentium II Slot. (The key pin on the Pentium II Slot
indicates the correct orientation of the CPU.)

Pentium II Slot Connector & Key Pin

4. Drop the Retention Module down
over the Pentium II Slot so that the
Retention Module seats flat against
the motherboard. Tighten the
screws in a clockwise manner to
secure the module to the board.

(Warning — Do not overtighten
the screws as you may damage
the module and/or the mother­board.)

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Installing the Pentium II Active CPU

5. When the Retention Module is securely in-

stalled, you are ready to plug the CPU into the
Retention Module. Make sure that the CPU's
Cooling Fan is turned away from the I/O con-

nectors before you plug the CPU into the CPU
module.

Retention Module

6. Press firmly on the CPU until you hear a "click". The Pentium II CPU
will make a clicking sound when it is fully locked into the Retention Module.

7. After the CPU is securely seated on the Retention Module in the Pen­tium II Slot, connect the CPU's Cooling Fan cable to the Cooling Fan power
Connector on the board.

3.2 Installing the Cooling Fan

8. Locate the Cooling Fan Connectors: J39(Pin 2 is 12V) on the board.

9. Plug the CPU's Cooling Fan Cable into the Cooling Fan Connector on
the board. Make sure that the black wire of the cable is plugged into Pin
1 of the connector. (Refer to Pin 1 marked on the layout on P10.) (Pin
Assignments: Pin 1: ground--black, Pin 2: 12 V--red, Pin 3: Signal-­yellow.)

3.3 CPU (Pentium II Active Processor) Removal

1. Locate the locks on both ends of the CPU. Unlock the CPU by
pressing the locks toward the center of the CPU until you hear a click. A
clicking sound indicates that the CPU is unlocked.

2. When the CPU is unlocked, gently pull the CPU out from the Pentium
II Slot and the Retention Module.

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3.4 Installation and Removal of the Pentium II Passive Processor

Pentium II Passive CPU Module

(Unlike Active Processors,
Passive Processors are not
equipped with cooling fans.

Passive Processors are
equipped with heat sinks
instead.)

Each CPU package should
also contain the following:

CPU Retention Module (x1)

Heat-sink Retention Bracket with mounting locks (x1)
Mounting Attach-mounts (x 2) Heat-sink Lock (x1)

3.4.1: Installation: CPU
Retention Module

1. When installing the CPU
Retention Module, make sure
that you have the appropriate
end of the module lined up with
the key notch on the Pentium II
Slot connector. This will
ensure that the module is installed properly.

Retention Module

2. Before tightening the screws, make certain that the module is flush
against the motherboard. If one end of the module is raised above the
board, check the orientation of the module.

3. Install the module on the board by turning the screws in a clockwise
direction. (Do not over tighten the screws).

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3.4.2 Installation: Heat-sink Mounting Bracket

1. The Heat-sink mount has two pins on the bottom and 4 pins on the top.
Notice that the bottom
two pins are of different
sizes. The size of the
pins and the holes in the
motherboard will deter­mine the correct orienta­tion. If the bracket is
correctly installed, these 4
pins should be on the top

and closest to the Pentium II CPU slot.

Heat-sink Mounting Bracket

2. Insert the Heat-sink mount into the holes

on the motherboard. When the bracket is
properly inserted into the holes on the moth­erboard, you will hear a clicking noise .

3. Lock the Heat-sink mount to the board by

inserting the two mounting locks into the pins
of the Heat-sink mounting bracket which are
now below the motherboard. There will be a
clicking noise when the locks are securely
fastened.

Mounting Locks

3.4.3: Installation of the Pentium II Passive Processor

1. Align the CPU with the CPU Retention Module. Make sure the Heat-

sink is lined up with the Heat-sink mount bracket. If you put the CPU in
the wrong way, you may damage the CPU, the motherboard, and/or the
CPU socket.

2. Slowly press down on the CPU module until the CPU locks into place.

A click will be heard when the CPU is locked securely into the module.

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Heat-sink Lock

3.4.4: Installation of the Heat-sink

Lock

The Heat-sink lock has 4 notches which will
correspond to the 4 pins on the Heat-sink mounting bracket. Gently slide
the lock between the Heat-sink onto the Heat-sink mounting bracket until
both sides of the lock are firmly secured. A clicking sound will be heard
when the lock is securely fastened to the Heat-sink mounting bracket. To
remove the lock from the Heat-sink mounting bracket, gently press the
ends of the locks inward and pull.

3.4.5: Removal of the Pentium II Passive Processor and CPU
Retention Module

To remove the CPU, move the locks to the center of the CPU. A
click will be heard when the CPU has been unlocked. Gently pull up
on the CPU, taking care not to bend the motherboard or the CPU
Retention Module.

3.4.6: Removal of the Heat-Sink Lock

To remove the lock from the Retention Bracket, gently press the ends
of the locks inward and pull.

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Chapter 4: Troubleshooting

4.1 Troubleshooting Procedures

Use the following procedures to troubleshoot your system. If you have
followed all of the procedures below and still need assistance, refer to the
"Technical Support Procedures" and/or "Returning Merchandise for
Service" section(s) in this chapter.

No-Video

If you do not have video, follow the Troubleshooting Flowchart on P.25.

1. Check for missing jumpers or improper installation of the ROM
BIOS.

2. Make sure the video card and its jumper setting (as appropriate) match
the monitor type.

3. Check to make sure that all peripheral cards are properly installed in
their slots.

4. The I/O Bus speed should be running at 8 MHz.

5. Use the speaker to determine if any beep codes exist. Refer to the last
page of this manual for details about beep codes.

Note: If you are a system integrator, VAR, or OEM, a POST diagnostics card is
recommended for Port 80h codes. (Please visit our Web site for detailed
information.)

Memory Error/Parity Error

If you encounter memory or parity errors, follow the procedures below.

1. Check to determine if SIMM modules are improperly installed.

2. Make sure that different types of SIMMs have not been installed in the
same bank. (e.g. a mixture of 265KB x 9 and 1MB x 9)

3. Determine if different speeds of SIMMs have been installed in the
same or different banks, and the BIOS setup is configured for the
slowest speed of RAM used. It is recommended to use the same
RAM speed for SIMMs in different banks.

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4. Check for bad SIMM modules and chips.

Troubleshooting Flowchart

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Losing the System's Setup Configuration

1. Make sure that you are using a high quality power supply. A poor
quality power supply may cause the system to lose its CMOS setup.

2. Determine if the Dallas Battery is bad. If it is bad, replace it with a
good one.(To determine if the RTC is bad, do the following:

a.Turn on the system and set the system clock.
b.Let the system run for more than 6 hours.
c.Check the system clock to see if it has accurate timing. If the
system timing is off, it is possible that the RTC is bad.)

3. If the above steps do not fix the problem, contact your vendor.

4.2 Technical Support Procedures

Be sure to go through the "Troubleshooting Procedures" section in this
chapter, and visit our Web site before calling Technical Support. (Tyan's
Web site address is: http://www.tyan.com.) Before you call, have the
following information ready:

1. System Board Serial Number 2. CPU Serial Number

3. Invoice Number, Date 4. Purchase Form

5. Sale's Person's name 6. Product Configurations

4.3 Returning Merchandise for Service

During the warranty period, contact your Distributor or Dealer
FIRST for any product problems.

The warranty only covers normal consumer use and does not cover
damages incurred in shipping or from failure due to the alteration, misuse,
abuse, or improper maintenance of products. A receipt or a copy of your
invoice marked with the date of purchase is required before any warranty
service will be rendered. You can obtain service by calling the manufac­turer for a Return Merchandise Authorization (RMA) number. The
RMA number should be prominently displayed on the outside of the
shipping carton and mailed prepaid, or hand-carried to the manufacturer.
Shipping and handling charges will be applied for all orders that must be
mailed when service is complete.

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Chapter 5: Compliance

Compliance Information Statement

( Declaration of Conformity Procedure-DOC)

Notice for the USA

FCC Part 15: This Device complies with Part 15 of the FCC Rules.
Operation is subject to the following conditions:

1) this device may not cause harmful interference, and

2) this device must accept any interference received
including interference that may cause undesired operation.
If this equipment does cause harmful interference to radio or television
reception, which can be determined by turning the equipment off and on,
the user is encouraged to try one or more of the following measures:

w Reorient or relocate the receiving antenna.
w Increase the separation between the equipment and receiver.
w Connect the equipment into an outlet on a circuit different from that of the

receiver connected.
w Consult the dealer or an experienced radio/TV technician for help.

Notice for Canada

This apparatus complies with the Class "B" limits for radio interference as

specified in the Canadian Department of Communications Radio Interference
Regulations.

Cet appareil est conforme aux normes de CLASSE "B" d' interference radio
tel que spec' cifie' par le Ministe're Canadien des Communications dans les
re'glements d'interfe'rence radio.

Notice for Europe (CE Mark)

This product is in conformity to the Council Directive 89/336/EEC, 92/31/EEC
(EMC)

Acknowledgement

Information presented in this publication has been carefully checked for reliability;

however, no responsibility is assumed for inaccuracies. The information contained in this
document is subject to change without notice.

Trademarks

Award BIOS/Flash are trademarks of Award Software International Inc.
AMI BIOS is a trademarks of American Megatrends Inc.
IBM,PC,AT,PS/2 are trademarks of IBM Corporation
INTEL,Pentium are trademarks of Intel Corporation.

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Chapter 6: Speaker Beep codes

All Tyan motherboards come with a BIOS feature called "beep codes".
What these do is inform you (the user) about potential problems in your configu­ration.

These errors can occur during POST (Power On Self Test), which is
performed every time the system is powered on. Fatal errors are communicated
through a series of audible beeps from your computers' speaker. Should an error
of this sort occur, listen carefully to these beeps and match the description from
the table below to determine the source of the problem.

Beeps Error message Description
1 Refresh Failure The memory refresh circuitry

on the motherboard is faulty.

2 Parity Error Parity error in the first 64KB

of memory.

3 Base 64KB Memory Failure Memory failure in first 64KB

of memory.

4 Timer Not Operational Memory failure in the first

64KB of memory, or Timer 1
on the motherboard is not
functioning.

5 Processor Error The CPU on the motherboard

generated an error.

6 8042 - Gate A20 Failure The keyboard controller may

be bad.

7 Processor Exemption Interrupt Error The CPU generated an

exeption interrupt.

8 Display Memory Read/Write Error The system video adapter is

either missing or its memory is
faulty.

9 ROM Checksum error The ROM checksum value

does not match the value
encoded in the BIOS.

10 CMOS Shutdown Register R/W Error The shutdown register for

CMOS RAM failed.

11 Cache Error / External Cache Bad The external cache is faulty.

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