TWSAFE OSE-801 Quick Installation Manual

OSE-801 IP Speed Dome Camera

Quick Installation Guide

Product: OSE-801 IP Speed Dome Camera
Document: Quick Installation Guide
Published: March 28, 2007
Version: 1.10
Web: http://www.oosec.com
Service Email: [email protected]

Copyright © 2006 TWSAFE Corp., All rights reserved.

Table of Contents

Preface...........................................................................................................................3

Product..........................................................................................................................3

Product Features Overview.................................................................................3

What is Quick Installation Guide (QIG) ...........................................................4

Product & Accessories .........................................................................................4

Hardware Wires & Indicator..............................................................................5

Additional Accessories for System......................................................................6

Mount The Camera......................................................................................................7

Start Installation........................................................................................................11

Install Software ..........................................................................................................12

Start CD Software Installation .................................................................................12

IP Addr ess Setup ........................................................................................................17

Network Security Setup.............................................................................................19

IE Login ......................................................................................................................22

Login Authentication.........................................................................................22

IE .................................................................................................................................24

IE Main Page......................................................................................................24

【Setup】...........................................................................................................28

【Network】......................................................................................................30

【User】 ............................................................................................................31

【Event】 ..........................................................................................................34

【Event】 ..........................................................................................................35

【Email】 ..........................................................................................................35

【Log】..............................................................................................................36

IP Installer..................................................................................................................37

Appendix A DDNS Service........................................................................................41

Appendix B Intellectual Property Right..................................................................49

Appendix C Limited Warranty.................................................................................50

Appendix D PAL/NTSC Country/Region List..................................................51

Preface

Congratulations for the purchasing of the world’s most compact IP speed dome
camera. This IP speed dome camera is designed and manufactured not just to meet the
requirements for modern remote digital surveillance, but also increase the systems’
overall performance.

This camera line incorporates high resolution color CCD with ICR function. The
CCD can be set up for automatic switching to black-white mode for night-vision
ready when illumination is low. The pan-tilt mechanism provides controllable
panning (360o) and tilting (90o) functions, giving users the capability to manipulate
the camera for precise locating on target. The built-in micro-controller allows users to
program up to 32 presets for quick and accurate capture to specific view positions.
Moving speed, ranging from 0.25 to 300 degrees per second and is selectable to
controller, is variable in optional levels. Dwell time of each view position is also
selectable in seconds. Also, this camera is equipped with 2-way audio which offers
user not only can monitor the videos but also audio receiving and broadcasting
capability.

System function includes I/O for alarm function for intrusion management. This
device is driven by DC12V power. It can be controlled on web IE, PC, or
multi-camera management software we attach to you in the package.

This camera is designed to be water-resistant for iutdoor use, under the condition of
normal temperature range from 0 o to 50o C. A companion outdoor housing is also
available for severe weather condition (extreme low or high temperature
environment).

Product

Product Features Overview

 Compact Size of 4-1/2” (114 mm) diameter
 High resolution color CCD 480 TV lines
 23 times optical zoom
 Continuous panning for 360

o

; Tilt for 180o

 Fast rotation speed up to 300

o

per second

 BNC connector for video output
 Programmable for view position, speed and dwell
 View position preset up to 32 points
 Auto-pan and preset locations cruise

 2 alarm inputs and 1 alarm output
 12V DC
 Water resistant design
 Be able for embedded, surface, wall and ceiling mount
 External housing for severe outdoor environment (Option)
 MPEG4 web server module

 Two-way audio communication

What is Quick Installation Guide (QIG)

The purpose of this QIG is to guide you how to setup this system in order to view

remote video images of video server on IE. As for details of setup functions on IE

and management software, user’s manual has more details to discuss.

Product & Accessories

Please check packing contents thoroughly while opening this pack. Please
contact your reseller while item is missing.

Quick Installation Guide

OSE-801*1

Accessories

Plastic Ring*1

Metal Ring*1

Software CD
ROM*1

Mounting base

Metal bowl
holder

Hardware Wires & Indicator

1. Audio: Black: Microphone input ; Red: Speaker

2. Video Output: BNC bypass analog video to connect TV or monitor.

3. RJ-45: 10/100 Mbps auto detection to connect networking device such as switch/hub, IP

sharing, or router.

4. Power indicator: Plug-in power will auto light on

5. Reset Button: Use L-type wrench and press this button for 5 seconds to restore

manufacture’s default values.

6. Power: plug-in standard DC-12V

7. I/O: Product offers 2 digital inputs and one digital output to integrate other security

devices.

Port. Function Remark
1 Black DI1+ DI-1 positive

Max.50mA，12VDC

2 Brown DI1- DI-1 negative
3 Red DI2+ DI-2 positive

Max. 50mA，12VDC

4 Orange DI2- DI-2 negative
5 Purple DO DO positive

Max 3A，125VAC / 30VDC

6 Grey DO DO negative
7 Blue COM TX/RX Non-inverting

System Reference Structure

Additional Accessories for System

y Alarm/Access control: DI/DO to connect

urgent button, sensor, buzzer, system for

security integration.

Alarm (option)

y UTP cables: Prepare a parallel UTP cable with

RJ45 connectors to connect network

equipment e.g. switch/hub, IP sharing, router.

Use a cross-over cable if directly connects to

PC.

RJ45 UTP cable

y Recording Software Requirement: CPU Intel

P4 3.0, 1G memory, 128 MB VGA, OS:

Microsoft XP SP1

y IE View: Pentium Celeron 1.7G

Personal computer

y Audio: Microphone and speaker

Microphone/speaker
(option)

y Bandwidth: XDSL broadband for Internet

connection

Mount The Camera

Mounting Accessory

Description Photo Use

1

Plastic ring

To hold the camera embedded on ceiling

Must be used with the metal ring together to hold the speed dome camera..

2

Metal ring

To hold the camera embedded on ceiling

Must be used with the plastic decoration ring together to hold the speed dome
camera.

3

Mounting base

a To hold the camera on ceiling surface

b Used together with item # 4 (bowl type holder) for ceiling hold or wall mount

4

Metal bowl

holder

To work with item 3 for creating ceiling or wall mount

5

Screw pack

Screws for the build of camera’s holding structure

Surface mount onto Ceiling

Locate the base onto the place the camera is to mount, and fix the base on the place tightly with screws

through the 3 holes on the base (be sure screws are complete in the ceiling)
Get the camera and secure it to the base with the supplied metal chain.

Then fit the camera body to the base, rotate the camera body clockwise until it is completely locked

into position.

Put the screw A (anti-loss) in position and screw it in

In case of dealing with a concrete wall:

a. Mark the locations for screw through the holes on the base
b. Make holes on the wall, then insert the supplied plastic plugs into the

holes and squeeze them in until they are flush with the wall surface.

c. Mount the base on the desired place tightly with screws

Embed The Camera Into Ceiling

Step 1 make holes

To insert the speed dome into the ceiling, first a hole must be properly made to let the dome be through for hanging.

The best way to decide the diameter of the hole and the spots for mounting screws is to use the supplied metal holder.

 Put the holder on the surface of the target location and mark a circle with pencil or color

marker

 Also mark out the spots for screws with the screw holes on the holder
 Cut the camera hole alone with the curve
 Drill holes for screw in 6 mm (1/4”) on the three marked spots;

Step 2 Integrate the decoration ring with camera

The decoration ring is not just for nice looking, but also the piece to hold the camera in place for

embedded mounting.

To integrate the ring to camera:

1. Take the transparent dome cover off

2. Locate the ring to the bottom side of the cover

3. Put the cover back to the camera

Step 3 Mount the camera through the hole

Take the below steps to make the camera cling to ceiling:

1. Place the auxiliary metal bracket onto the top of the ceiling

2. Put the camera through out the hole

3. Align the screw holes of the decoration ring and the auxiliary bracket

4. Put screws through and tighten the two brackets, with the ceiling in between

Wall-mounting

The mounting procedure
Step 1

Get the metal bowl and mounting base, put them together with screws to make them a

sub-assembly for mounting.

Step 2

Hook the sub-assembly and camera with the safety cable located on the bottom of camera (left picture on below), then put the signal

cables throughout the sub-assembly

(right picture).

Step 3

Fasten the sub-assembly and camera together at the joint of D-sub connectors.

Rotate camera all the way in direction of clockwise.

Fix the base to camera with the supplied screw and wrench.

Step 4 Get the wall-mount bracket. Remove the metal cover (sheet) from the bracket（Fig-1）
Step 5 Mount the bracket onto wall (Fig-2) but DO NOT tight the bracket to wall completely until the Step 6 and 7 are finished.

Caution: Be sure the wall is strong enough to hold the entire device (i.e. housing + camera)

Step 6 Lay all the signal cables in the trench of bracket, and have all connectors come out bracket through the cable outlet (Fig-3).

Step 7 Fasten the camera module (assembly) to the bracket with supplied screws（Fig-4）
Step 8 Put the cover back to holder（Fig-5）

Ceiling-drop

To mount the camera from ceiling, a metal wall-mount bracket in separate package will be needed.

The mounting procedure
Step 1

Get the metal bowl and mounting base, put them together with screws to make them a

sub-assembly

for mounting.

Fig-1 Fig-2 Fig-3

Fig-4

Fig-5

Step 2 Hook the sub-assembly and camera with the safety cable located on the bottom of camera (left picture on below), then put the signal

cables throughout the sub-assembly

(right picture).

Step 3

Fasten the sub-assembly and camera together at the joint of D-sub connectors. Rotate

camera all the way in direction of clockwise. Fix the base to camera with the supplied

screw and wrench.

Step 4

Get the ceiling mount bracket. Put cables into the tube, starting with the 9-pin alarm I/O (take the male part off
to obtain smaller size).

Have all connectors come out the tube from cable outlet near the top of the bracket.

Step 5 Fasten the camera module (sub-assembly) to the bracket with the supplied screws

Step 6 Mount the bracket onto ceiling and tight the bracket completely.

Caution: Be sure the wall is strong enough to hold the entire device (i.e. housing +
camera)

Use External Housing

To operate speed dome camera and maintain all functions in normal in severe temperature conditions, i.e. below -10oC or above 45oC, external

housing is required.

Specially designed for mating each other with ease, this speed dome camera has a companion housing for such extreme outdoor environment, in

options of ceiling and wall mounting configuration, as shown by the pictures on below.

Start Installation

Step 1: Connect Microphone/speaker.

Step 2: Connect security devices into digital inputs/output.

Step 3: Use 5C2V coaxial cable to connect TV/monitor.

Step 4: Use RJ-45 UTP cable to connect network equipment.

Step 5: Plug-in powers of all optional connected devices.

Step 6: Plug-in power of IP speed dome camera.

Step 7: Confirm power indicator is on.

Step 8: Start-up PC to start application software installation.

Wall mount

262 300

Ceiling mount (Option)

Install Software

Start CD Software Installation

Before Installation: Insert the CD attached in the package to CD-ROM reader in your computer,

system will start its auto-execution procedure.

Software Installation Sequence

Click to enter NVR multi-camera software installation sequence.

Click to enter English Installation sequence.

System is detecting user’s PC, please wait.

Welcome Page: Click to enter next setup procedure.

Read Me & Intellectual Property Announcement: User needs to click “I accept the terms in the
license agreement” to enter next step of setup procedure or the setup sequence will not proceed.

Click to proceed.

Save-path: User defines save path of the execution file. Click to proceed.

Check: Check setup details are correct. Click to proceed.

Installing: System setup is proceeding, please wait.

Installation Complete: System installation sequence is complete. Click

to exit.

IP Address Setup

User can write IP address onto Product either by IE, IP Installer or multi-port application

software.

Remark: 1. Product default IP address is “192.168.1.99” and default password is Mac address

(0013dcXXXXXX) shown on the package and bottom of the camera.

2. User needs to revise PC’s IP at 192.168.1.XXX before setup new IP address on camera

Please follow procedures listed below to change default values on personal computer

Hardware connection

Prepare a crossover UTP cable to connect directly with PC (192.168.1.XXX) or a standard
parallel UTP cable and insert it onto swich/hub or IP sharing (if LAN MASK is same with
product).

Network and Internet Connections

Before IP Installer setup sequence, user needs to adjust Internet Connection.

▼ Click “Start”Æ “Control Panel” Æ “Network and Internet Connections”

▼ Click ”Network Connections”

▼ Double click your network (Local Area Connection)

▼ Click “Properties” to enter IP address setup.

▼Double click “Internet Protocol (TCP/IP)

▼Tick “Use the following IP address” then type IP (I):192.168.1.99, and for Subnet mask is

255.255.255.0

Click “OK” icon to finish network connections setup for user’s PC and video server are in the
same subnet. User can setup IE security for remote view.

Network Security Setup

Security/Trusted Sites Setup

When first time to login video server via Internet Explorer, user needs to do security
adjustment to view video images.

Sequence: Click “Start”Æ”Control Panel”Æ”Network and Internet Connections”
Æ”Internet Options” Æ”Security” Æ “Internet” Æ “Custom level”.

▼ Click “Internet Options”

▼Click “Trusted Sites” and then click “Sites” to type wishful IP address for IP camera/video

server to ensure IE browser will not block the IP address.

▼ Type wishful IP address for IP camera/video server and DO NOT click “Require server
verification (https) for all sites in this zone.

▼ Window shows IP address is typed.

▼ Type wishful IP address and Web site will show in the window, click “OK” button to save

data.

IE Login

User’s PC must be equipped with IE 6.0 or later version.

Login Authentication

▼ After having typed correct IP address (default: 192.168.1.99), system will pop-up a
verification window which needs user to type correct username and password to login IE
real-time video images.

Remark: Please type “root” for user’s account and MAC address (0013dcXXXXXX) of this
IP camera/video server (MAC is shown on the bottom of product and the surface of the
pack)

▼ System will ask user to install ActiveX, click to install ActiveX onto PC to view

images. User needs to wait for dialogue window popup patiently.

After downloading ActiveX, click to view real-time images.

IE

IE Main Page

There are three major blocks on IE main page which include setup icons, real-time video, and
pan-tilt-zoom control panel.

Setup Icons: Web server setup functions of this camera on the left.
Real-time Video: This window includes real-time video images, functions of snapshot,

microphone, speaker, DI indicator, DO, and control buttons.

Pan-tilt-zoom: This section includes pan-tilt-zoom, speed, preset location, and other command
controls.

【Real-time Video Images】

1. System shows real-time videos, and on-screen-display clock.

2. : Click it to save selected picture onto your computer.

3. / : Click to activate or deactivate on-site microphone (default: off).

4. / : Click to activate or deactivate on-site speaker (default: off)..

: Click it to capture real-time video images on your computer. You need to assign wishful save-path

onto your computer. System provides *.AVI file and self recording file format for user to choose.

5. DI indicators: indicates no DI message which indicates DI alarm is triggered.

indicates off and indicates message triggered.

6. DO: indicates high-volt output and indicates low-volt output. User clicks DO

button once manually to activate DO alarm and click once to deactivate DO.

7. IE Playback: Move mouse to real-time video on IE and click right key of the mouse, it will

come up with a window, move mouse to connect and click left key once. Real-time display
will be off. Click right key again and system will come up with a window. Click on

left key of the mouse to retrieve recorded data.

【Pan-tilt-zoom Control Panel】

Control direction and zoom in/out: device up／ down／ left／ right／ home／

zoom-in／ ／zoom-out

Go to preset location（See details of PTZ setup）

Pan-tilt speed control, 1: the slowest ; 10: the fastest

Curise: Click for preset locations cruise.

Auto Pan: Click for pan curise

Stop: Click to stop “cruise” or “auto pan” function.

【Setup】

Back to IE main videos

Device system setup

Video function setup

Device network setup

User’s account setup

Pan-tilt-zoom setup

Event triggered setup

Email account setup

Log inquiries

【System】

System time setup, synchronized with NTP, and default values reset.

z System Setup

Reset: Click to reboot system.

Default Setup: Click to return to default manufacturer’s values.
Camera Name: Type wishful IE title for this camera

z System Time
Current Time: Display current time of this camera.
Manual: Manually reset wishful time setup.
Use PC Time: Click to synchronize current time with your computer.
NTP : Select your time zone, click to active Day Light, IP of NTP server.
Re-Sync: Time period to synchronize with NTP server.

z Click to save data.

【Video】

【Mode】: Select NTSC or PAL to fit into your video format in your country (See Appendix D)
【Frame Size】Video resolution setup

NTSC: (QCIF) 176X120, 320X240, and (CIF) 352X240
PAL: (QCIF) 176X144, 320X240, and (CIF) 352X288

【Frame Rate】System support different frame rates for user to define.

NTSC: 1,2,3,…..,30
PAL：1,2,3,……,25

【Brightness】Video brightness range from -10 - +10, default: 0
【Contrast】Video contrast range from -10 - +10, default: 0
【Saturation】Video saturation range from -10 - +10, default: 0
【Quality】Video quality range for “High”, “Medium”, and “Low”

Click onto device (not permanently save) and click to save onto device.
Remark: Manufacturer does not recommend user to “Advance” video setup.

【Network】

【DHCP】: DHCP assigns IP automatically (See Remark1)
【Static IP】: If you use a fixed IP by ISP provider or for LAN, then input your wishful IP onto device.

Please contact your ISP provider for more details of IP address, Network Mask, Gateway, and DNS
server address.

【PPPoE】: If you’re using PPPoE for Internet connection, input your user account and password
provided by your ISP service company.(See Remark2)

【DDNS】: If you’re using domain name instead of fixed IP address and for PPPoE connection, click
“Enable” first, then type domain name, user name, and password to login device.

【Connection Port】

『HTTP Port』: Default HTTP port is 80.
『Bit-stream port』: Default video stream is 5001

Manufacturer does not recommend user to change default value unless has sufficient knowledge of
networking setup. You may contact your MIS or ISP provider for more details of network setup.

z Click and click “Submit” to save data.

Remark 1: DHCP (Dynamic Host Configuration Protocol) allows devices to connect to a

network and be automatically assigned an IP address.

Remark 2: PPPoE（PPP over Ethernet） provides the ability to connect a network of hosts over

a simple bridging access device to a remote Access Concentrator (Server).

Remark 3: DDNS (Dynamic Domain Name Server) is a service that maps Internet domain

names to IP addresses. DDNS serves a similar purpose to DNS: DDNS allows anyone
hosting a Web or FTP server to advertise a public name to prospective users. Unlike
DNS that only works with static IP addresses, DDNS works with dynamic IP addresses,
such as those assigned by an ISP or other DHCP server. DDNS is popular with home
network, who typically receive dynamic, frequently-changing IP addresses from their
service provider. To use DDNS, one simply signs up with a provider and installs network
software on their host to monitor its IP address

【User】

【User Management】: System allows up to 10 user accounts (2 user privileges) to remote view this

camera.

【Add User】: Add new user account, password, and privilege. System supports up to 10 users.
【Modify User】: Modify current user’s account and his/her privilege.
【Delete User】: Delete user’s account.

Click to save onto device.
【Current User List】: Display user account and his/her privilege.
There are two levels of privilege can be setup for the user.

z Administrator: View and setup functions manipulate.
z User：IE browser real-time view only.

【PTZ】

【PTZ Setup】

User define” mode, user needs to setup manually.

z 【User define command】Setup depending upon user’s command requirements.

Define No.(1 - 5): Setup command number
Define Name: Define name of wishful command

Command: Setup command

Click to save data.

z 【Perset】: Preset location setup

Preset No: Camera provides up to 32 locations for user to define.
Preset Name: Give a title for this preset location.

Click to to save data.

z 【Auto Pan Setup】: System provides auto-pan function for camera rotating automatically.
z 【Dwell】: Dwell time for one preset location. System provides 1, 5, 10, and 30 seconds selections.

Click to activate, click to deactivate.

【Preset List】Complete list of whole preset locations

【PTZ Test】: This window is to a test zone to ensure all the control functions are normal.

z This window provides Up, Down, Left, Right, Zoom in, Zoom out, default location, Auto Pan, Cruise,

and Stop.

up

down

left

right

location

optical zoom-in

optical zoom-out

Auto pan function

Preset locations auto cruise

Stop pan-tilt-zoom function

Click to wishful preset location

Speed control of pan-tilt for 1 indicates the slowest and 10is the fastest

Define No.(1 - 5): User’s defined command will show on IE Main.

【Event】

【DI/DO】

User defines “high volt” or “low volt” triggered signal for digital-input sensors for DI1 and DI2 ;
defines “high volt” or “low volt” triggered signal for digital output.

【Motion Detection】
User defines two variables to setup motion detection for real-time videos.

【Alarm】
User can define sequence steps while event is triggered. These sequences include DO and email

(attached one snapshot per second).

【Event】

It defines time period to send event-triggered email.

Click

to save input data.

【

Email】

Email Setup

【Mail Server】: SMTP server account setup
【User Name】: User’s name account setup
【Password】: User’s password setup
【Sender Email】: Sender’s email account setup
【Receiver Email】: Receivers’ email account setup
【CC】: Carbon copy of multi-receiver divided by “;”
【Subject】: Subject of email message

Email after DHCP or PPPoE Dialed: User can send email to user after DHCP or PPPoE gets a new IP

address for user can logon to the camera.
Click to save input data.

【

Log】

System offers user to review details of system operating records.

IP Installer

IP Installer can assist user locating wishful IP camera/video server and type appropriate IP
address onto product both in fastest and easiest way.

Search: User can click to get all the products in the same LAN subnet. Result will be
shown on the right table listed below.

Setup IP: 1. Select one device listed on the right, and click to enter.

2. System will popup a window, type wishful IP address onto device, click , and
system write correct IP onto device.

Link to Deice: Click to view real-time video and confirm new IP address has successfully

written onto device. As mentioned in the previous page, a verification window will
popup to ask to type username (default: root) and password (default: device MAC
address shown on the bottom of device).

Add Device: If you want to login other IP camera/video server which not locates in the same LAN or
device on the Internet. Click

to login. Type IP address and click to add.

Exit: Click to exit IP Installer.

About: Click to view manufacturer information.

Appendix A DDNS Service

I. How to use DDNS

 If user gets IP address from DHCP or dynamic IP address given from ISP

provider of XDSL, DDNS account is required to view video images.

 There’re some websites offering free DDNS account, yet, some websites

offer DDNS service with service charge. Each account must be unique
that cannot repeat with others

 When application is complete, DDNS website will detect user’s IP or

manually type IP address manually. When DDNS account writes onto
video server/IP camera and connect to DDNS website, DDNS will detect
IP address and correspond to DDNS account automatically.

II. Example: DDNS

 Suppose DDNS website is TWSAFE.dyndns.org
 DHCP assigns IP address 220.132.206.9 to video server
 Connect to DDNS website and it will auto-detect or manually update

correspondent IP address: TWSAFE.dyndns.org= 220.132.206.9

Æ ▼

▲ Type: ping TWSAFE.dyndns.org –t

If system shows “Pinging TWSAFE.dyndns.org [220.132.206.9] with 32 bytes of
data:

Reply from 220.132.206.9: bytes=32 time=1ms TTL=255

It means DDNS has updated IP address successfully corresponding

TWSAFE.dyndns.org = 220.132.206.9

 If video server/IP camera reconnects to network, another new IP address will be

assigned, please follow the II steps listed above again to correspond DDNS.

2. How to Apply DDNS Account

▼ http://www.dyndns.com/account/create.html

offers free DDNS account.

User can apply a free domain account from here.

▼ Acceptable Use Policy

 User applies account with no repeated account with others, for example,

TWSAFE.tw

 Type personal data.

 Click

after completion.

▼ Account Completed

▼ User will receive a confirmation email from dnydns.org. User needs

to click the address to confirm account.

▼ Account Confirmed

 Logon to http://www.dyndns.com/account/login.html and click Login

on the left. Type account and password and click

 http://www.dyndns.com/account/services/hosts/dyndns/ and click

Hostname, then type wishful hostname (system will detect user’s IP

automatically), and click Add Host

 Hostname Created

 When IP address changes, DDNS http://www.dyndns.org will handshake

new IP address. User also can change IP address manually.

Appendix B Intellectual Property Right

TRADEMARKS

Oosec, a total subsidiary brand name under TWSAFE Inc., and TWSAFE are registered
trademarks, and are used under license. All other trademarks are the property of their respective

owners.

COPYRIGHT TWSAFE Inc., ALL RIGHTS RESERVED.

Copyright in the pages of quick installation guide, user’s manual, and images displaying on PC/PDA/laptop
computer, and software as attached in the package, and in the material contained therein and in their
arrangement, and hardware as attached in the package, is solo owned by TWSAFE, Inc. ("TWSAFE"), and/or its
affiliates, unless otherwise indicated.

In addition, the materials contained in the CD and stored in PC may be TWSAFE Proprietary and/or Trade Secret
information and may not be copied, compiled, or distributed without the prior written consent of TWSAFE

PERMITTED USE

Any person is hereby authorized to use the information available in the package/CD under license of TWSAFE for
informational purposes only. However, the text and images resident on CD or attached package may not
otherwise be copied, modified, distributed, reproduced or reused without written permission of TWSAFE.

Manufacturer: TWSAFE Inc.
Address: 7F, 428, Dung-hwa Rd.,

Taichung 406, Taiwan
Telephone: [phone]
Fax: [phone]
Email: [email protected]
Web: www.oosec.com

Appendix C Limited Warranty

HARDWARE & SOFTWARE LIMITED WA RRANTY

TWSAFE CORP.. (TWSAFE), warrants to the original purchaser (“Purchaser”) i.e. distributor or reseller of

an IP surveillance product (“Product”) that the Product will be free from flaws in material or workmanship

for ONE year from the date of purchase. If a Product fails during the Warranty Period due to a defect in

material or workmanship, TWSAFE as its sole responsibility and Purchaser’s sole and exclusive remedy will,

at its opinion, either repair or replace the Product with the same or later version that performs substantially

the same function as the one being replaced. The Limited Warranty is contingent upon proper use of the

Product and does not cover any Product that has been damaged by misuse, accident, neglect, disaster,

improper installation, improper test, or abuse nor by any Product has been altered, modified, or replaced by

anyone other than TWSAFE.

THIS IS A LIMITED WARRANTY AND IT IS THE ONLY WARRANTY MADE BY TWSAFE. THIS

WARRANTY IS IN LIEU OF ALL OTHER WARRANTIES, EXPRESSED OR IMPLIED, INCLUDING

WITHOUT LIMITATIONS, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS

FOR A PARTICULAR PURPOSE

Any Product requiring service during Warranty period should be returned to TWSAFE in accordance with

the “Return Material Authorization” process set forth in documentation for that Product and in the current

TWSAFE Products and Services Guide.

EXCEPT FOR THE EXCLUSIVE REMEDY SET FORTH ABOVE, IN NO EVENT SHALL IP

SURVEILLANCE PRODUCT HAVE ANY LIABILITY TO PURCHASE ARE ANY THIRD PARTY FOR

ANY CLAIM, LOSS OF DAMAGE OF ANY KIND, EVEN IF IP SURVEILLANCE PRODUCT HAS

BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, INCLUDING BUT NOT LIMITED TO

LOST PROFITS, CONSEQUENTIAL, INCIDENTAL, SPECIAL, PUNITIVE OR INDIRECT DAMAGES,

ARISING OUT OF OR IN CONNECTION WITH THE PERFORMANCE, USE OF OR ANY INABILITY

TO USE ANY PRODUCT OR ANY DATA, SOFTWARE OR EQUIPMENT RELATED THERETO OR

USED IN CONNECTION THEREWITH OR INFRINGMENT OF ANY PATENT, COPYRIGHT,

TRADEMARK OR ANY OTHER INTELLECTUAL PROPERTY RIGHT OF ANY THIRD PARTY. IN NO

EVENT SHALL IP SURVEILLANCE PRODUCT’S LIABILITY FOR DAMAGES, WHETHER ARISING

OUT OF CONTRACT, NEGLIENECE, WARRANTY OR INFRIGEMENT OF ANY INTELLECTUAL

PROPERTY RIGHT, EXCEED THE PURCAHSE PAID BY PURCHASER FOR THE PRODUCT.

Appendix D PAL/NTSC Country/Region List

PAL:

ABU DHABI, AFGHANISTAN, ALBANIA, ALGERIA, ANDORRA, ANGOLA, ARGENTINA, ASCENSION

ISLAND, AUSTRALIA, AUSTRIA, AZORES, BAHRAIN, BANGLADESH, BELGIUM, BOSNIA

HERZEGOVINIA, BOTSWANA, BRAZIL, BRUNEI, BRUNEI, CAMEROON, CANARY ISLANDS, CAPE

VERDE, CAYMEN ISLANDS, CHINA, CHRISTMAS ISLAND, COOK ISLAND, CROATIA, CYPRUS, CYPRUS

(TURKISH), CZECH REPUBLIC (CT1, CT2 & PRIMA), DENMARK, DUBAI, EASTER ISLAND, EGYPT,

ERITREA, ETHIOPIA, FALKLAND ISLANDS, FAROE ISLANDS, FIJI, FINLAND, GAMBIA, GAZA & WEST

BANK, GERMANY, GHANA, GILBRALTAR, GREECE, GREENLAND, GUINEA, GUINEA-BISSAU,

HOLLAND, HONG KONG, ICELAND, INDIA, INDONESIA, IRELAND, ISRAEL, ITALY, JORDAN, KENYA,

KIRIBATI, KUWAIT, LAOS, LATVIA, LEBANON, LESOTHO, LIBERIA, LIECHTENSTEIN, LITHUANIA,

LUXEMBOURG, MACAU, MACEDONIA, MADEIRA, MALAWI, MALAYSIA, MALDIVES, MALTA,

MONACO, MONTENEGRO, MOZAMBIQUE, NAMIBIA, NEPAL, NETHERLANDS, NEW ZEALAND, NIGERIA,

NORFOLK ISLAND, NORWAY, OMAN, PAKISTAN, PAPUA NEW GUINEA, PARGUAY, POLAND,

PORTUGAL, QATAR, ROMANIA, SARDINIA, SAUDI ARABIA, SERBIA, SEYCHELLES, SIERRA LEONE,

SINGAPORE, SLOVAKIA REPUBLIC, SLOVENIA, SOLOMON ISLANDS, SOMALIA, SOUTH AFRICA, SPAIN,

SRI LANKA, SUDAN, SWAZILAND, SWEDEN, SWITZERLAND, SYRIA, TANZANIA, THAILAND, TONGA,

TRISTIAN DA CUNAH, TURKEY, UGANDA, UNITED ARAB EMIRATES, UNITED KINGDOM, URUGUAY,

VANUATU, VATICAN, YEMEN, YUGOSLAVIA, ZAMBIA, ZANZIBAR, ZIMBABWE

NTSC:

ALASKA, AMERICAN SAMOA, ANTIGUA, ANTILLES (DUTCH), ARUBA, BAHAMAS, BARBADOS,

BARBUDA, BELIZE, BERMUDA, BOLIVIA, BRITISH VIRGIN ISLANDS, BURMA, CANADA, CAYMEN

ISLANDS, CHILE, COLUMBIA, COSTA RICA, CUBA, CURACAO, DIEGO GARCIA, DOMINICA,

DOMINICAN REPUBLIC, ECUADOR, EL SALVADOR, GALAPAGOS ISLAND, GREENLAND, GRENADA,

GUAM, GUATEMALA, GUYANA (REPUBLIC), HAITI, HAWAII, HONDURAS, JAMAICA, JAPAN,

JOHNSTON ISLANDS, KOREA SOUTH, LEEWARD ISLANDS, MARIANA ISLANDS, MARSHALL ISLANDS,

MEXICO, MICRONESIA, MIDWAY ISLANDS, MONTSERRAT, MYANMAR, NICARAGUA, OKINAWA,

PALAU, PANAMA, PERU, PHILIPPINES, PUERTO RICO, SAMOA, ST KITTS AND NEVIS, ST LUCIA, ST

VINCENT, SURINAM, TAIWAN, TRINIDAD & TOBAGO, UNITED STATES OF AMERICA, VENEAUELA,

VIETNAM, VIRGIN ISLANDS

Manufacturer: TWSAFE INC.
Address: 7F, 428, Dung-hwa Rd., Bei-tung District

Taichung 406, Taiwan
Telephone: [phone]
Fax: [phone]
Email: [email protected]