1.12. All service work, particularly filter changes, must be carried out in accordance with the
manufacturer’s service schedule. Failure to comply will invalidate the warranty. In the event of
a claim, proof of the service work being carried out may be required.
1.13. Repeat or additional repairs resulting from incorrect diagnosis or poor quality previous repair
work are excluded from warranty.
NB Warranty cover will be invalid if any non-genuine parts have been fitted or used. Use of nongenuine parts may seriously affect the machine’s performance and safety. Twose of Tiverton Ltd
cannot be held responsible for any failures or safety implications that arise due to the use of nongenuine parts.
2. REMEDIES AND PROCEDURES
2.01. The warranty is not effective unless the Selling Dealer registers the machine, via the Twose
of Tiverton Ltd web site and confirms the registration to the purchaser by completing the
confirmation form in the operator’s manual.
2.02. Any fault must be reported to an authorised Twose of Tiverton Ltd dealer as soon as it
occurs. Continued use of a machine, after a fault has occurred, can result in further
component failure for which Twose of Tiverton Ltd cannot be held liable.
2.03. Repairs should be undertaken within two days of the failure. Claims submitted for repairs
undertaken more than 2 weeks after a failure has occurred, or 2 days after the parts were
supplied will be rejected, unless the delay has been authorised by Twose of Tiverton Ltd.
Please note that failure by the customer to release the machine for repair will not be
accepted as a reason for delay in repair or submitting warranty claims.
2.04. All claims must be submitted, by an authorised Twose of Tiverton Ltd Service Dealer, within
30 days of the date of repair.
2.05. Following examination of the claim and parts, Twose of Tiverton Ltd will pay, at their
discretion, for any valid claim the invoiced cost of any parts supplied by Twose of Tiverton Ltd
and appropriate labour and mileage allowances if applicable.
2.06. The submission of a claim is not a guarantee of payment.
2.07. Any decision reached by Twose of Tiverton Ltd is final.
3. LIMITATION OF LIABILITY
3.01. Twose of Tiverton Ltd disclaims any express (except as set forth herein) and implied
warranties with respect to the goods including, but not limited to, merchantability and fitness
for a particular purpose.
3.02. Twose of Tiverton Ltd makes no warranty as to the design, capability, capacity or suitability
for use of the goods.
3.03. Except as provided herein, Twose of Tiverton Ltd shall have no liability or responsibility to the
purchaser or any other person or entity with respect to any liability, loss, or damage caused
or alleged to be caused directly or indirectly by the goods including, but not limited to, any
indirect, special, consequential, or incidental damages resulting from the use or operation of
the goods or any breach of this warranty. Notwithstanding the above limitations and
warranties, the manufacturer’s liability hereunder for damages incurred by the purchaser or
others shall not exceed the price of the goods.
3.04. No action arising out of any claimed breach of this warranty or transactions under this
warranty may be brought more than one (1) year after the cause of the action has occurred.
4. MISCELLANEOUS
4.01. Twose of Tiverton Ltd may waive compliance with any of the terms of this limited warranty,
but no waiver of any terms shall be deemed to be a waiver of any other term.
4.02. If any provision of this limited warranty shall violate any applicable law and is held to be
unenforceable, then the invalidity of such provision shall not invalidate any other provisions
herein.
4.03. Applicable law may provide rights and benefits to the purchaser in addition to those provided
herein.