Twin-Star International TS1500-BLK, TS1500-OAK, TS1500-CHR Owner's Operating Manual

A

A

CONSUMER SAFETY INFORMATION

PLEASE READ THIS MANUAL BEFORE OPERATING THIS APPLIANCE.

WARNING!!

IF THE INFORMATION IN THIS MANUAL IS NOT FOLLOWED
EXACTLY, AN ELECTRIC SHOCK OR FIRE MAY RESULT CAUSING
PROPERTY DAMAGE, PERSONAL INJURY OR LOSS OF LIFE.

DO NOT STORE OR USE GASOLINE OR OTHER FLAMMABLE VAPORS
AND LIQUIDS IN THE VICINITY OF THIS OR ANY OTHER APPLIANCE.

OWNERS OPERATING MANUAL

Thank you and congratulations on your purchase ofaTwin-Star International, Inc.
heater. Please read the Operating Instructions before using this appliance.

IMPORTANT: Read all instructions and warnings carefully before operating.
Failure to follow these instructions may result inapossible electric shock, fire hazard
and/or injury and will void the warranty.

E-1

Twin-Star International, Inc.

Delray Beach, FL 33445

Made in China

Printed in China

U.S.A.

For Customer Service:

www.twinstarhome.com

English Call: 866-661-1218

Español /Français Call: 866-661-1219

For product warranty registration please visit:

www.twinstarhome.com/registration

Before setting up this product please record the model number and

serial number of this product in the spaces below for in registration

and warranty reference.

Heater Model Number

Mantel Model Number

Serial Number

For product warranty registration please visit:

www.twinstarhome.com/registration

Before setting up this product please record the model number and

serial number of this product in the spaces below for in registration

and warranty reference.

Heater Model Number

Mantel Model Number

Serial Number

For product warranty registration please visit:

www.twinstarhome.com/registration

Before setting up this product please record the model number and

serial number of this product in the spaces below for in registration

and warranty reference.

Heater Model Number

Mantel Model Number

Serial Number

E-2

IMPORTANT INSTRUCTION

SAVE THESE
INSTRUCTIONS

E-3

1. Read all instructions before using this heater.

2. This heater is hot when in use. To avoid burns,
do not let bare skin touch hot surfaces. If provided,
use handles when moving this appliance. Keep
combustible materials, such as furniture, pillows,
bedding, papers, clothes and curtains at least 3 feet
(0.9 m) from the front of the heater and keep them
away from the sides and rear.
WARNING: In order to avoid overheating, do not
cover the heater. It cannot be used in a wardrobe.

3. CAUTION: Whenever the heater is left operating
and unattended, extreme caution is necessary if
children or invalids are nearby.

4. The appliance is not to be used by children or
persons with reduced physical, sensory or mental
capabilities, or lack of experience and knowledge,
unless they have been given supervision or
instruction.

5. Children being supervised not to play with the
appliance.

6. Always unplug heater when not in use.

7. Do not operate any heater with a damaged cord or
plug or after the heater malfunctions, has been
dropped or damaged in any manner. Discard heater,
or return to authorized service facility for examination
and/or repair.

8. If the supply cord is damaged, it must be replaced
by the manufacture, its service agent or similarly
qualified persons in order to avoid a hazard.

9. Any repairs to this heater should be carried out
by a qualified service person.

10. Under no circumstances should this heater
be modified. Parts having to be removed for
servicing must be replaced prior to operating this
heater again.

11. Do not use outdoors.

12. This heater is not intended for use in bathrooms,
laundry areas and similar indoor locations. Never
locate heater where it may fall into a bathtub or other
water container.

13. Do not run cord under carpeting. Do not cover
cord with throw rugs, runners or similar coverings. Do
not route cord under furniture or appliances. Arrange
cord away from traffic areas and where it will not be
tripped over.

14. To disconnect heater, turn controls to the off, then
remove plug from outlet.

15. Connect to properly grounded outlets only.

16. This appliance, when installed, must be electrically
grounded in accordance with local codes or, in the
absence of local codes, with the current CSA C22.1
Canadian Electrical Code or for U.S.A. installations,
follow local codes and the National Electrical
Code, ANSI/NFPA NO.70.

When using electrical appliances, basic precautions should always be followed to reduce the risk of fire,
electrical shock, and injury to persons including the following:

17. There is a thermostat limiter inside the heater.
When the inner temperature over heating or occurs
abnormal heating, the thermostat protective device
would cut off power supply to avoid the heater
damaged or risk of fire.

18. The heaters must not be located immediately
below a socket-outlet.

19. Do not insert or allow foreign objects to enter any
ventilation or exhaust opening as this may cause an
electric shock or fire, or damage the heater.

20. To prevent a possible fire, do not block air intakes
or exhaust in any manner. Do not use on soft
surfaces, like a bed, where opening may become
blocked.

21. A heater has hot and arcing or sparking parts
inside. Do not use it in areas where gasoline, paint
or flammable liquids are used or stored.

22. Use this heater only as described in the
manual. Any other use not recommended by the
manufacturer may cause fire, electric shock or
injury to persons.

23. Always plug heaters directly into a wall outlet/
receptacle. Never use with an extension cord or
relocatable power tap (outlet/ power strip).

24. See directions in Figure 1.
This heater is for use on 120 volts. The cord has a

plug as shown in figure 1. See Figure 1 for grounding

instruction. An adapter as shown at C is available for
connecting three-blade grounding type plugs to two-slot
receptacles. The green grounding plug extending from
the adapter must be connected to a permanet ground
such as a properly gounnded outlet box. The adapter
should not be used if a three-slot grounded receptacle
is available.

Figure 1

GROUNDING PIN

METAL SCREW

COVER OF GROUNDED
OUTLET BOX

B

A
C

GROUNDING PIN

D

ADAPTER

GROUNDING
MEANS

Blower Assembly

PRODUCT ORIENTATION

E-4

TS1500-BLK

Part Name

PARTS LIST

Thermostat

Infrared Heater Assembly

Figure 2

Caster

Touch-up Pen

Touch-up Pen

Air outlet

Caster

Caster

Control Panel

TS1500-OAK TS1500-CHR

HEATER LOCATION

When choosing a location for your new heater,
ensure that the general instructions are followed.
Also, for best effect, install the heater out of direct
sunlight.

ELECTRICAL CONNECTION

A 15 AMP, 120 Volt, 60 Hz circuit with a properly
grounded outlet is required. Preferably, the
heater will be on a dedicated circuit as other
appliances on the same circuit may cause the circuit
breaker to trip or the fuse to blow when the heater is
in operation. The unit comes standard with 6 feet
(1.8 m) three wire cord, exiting from the rear of the
heater.
CAUTION: Do not exceed the current rating of the
current tap. Always plug heaters directly into a wall
outlet/ receptacle. Never use with an extension cord or
relocatable power tap (outlet/ power strip).

CLEARANCE TO COMBUSTIBLES

Keep electrical cords, drapery, furniture and other
combustibles at least 3 feet (0.9 m) from the front of the
heater and away from the sides.

CARE AND MAINTENANCE

WARNING: Make sure the power is turned off before proceeding. Any electrical repairs or
rewiring of this unit should be carried out by a licensed electrician in accordance with
national and local codes.

If repairing or replacing any electrical component or wiring, the original wire routing, color
coding and securing locations must be followed.

WARNING: Electrical outlet wiring must comply with local building codes and other applicable
regulations to reduce the risk of fire, electrical shock and injury to persons.

WARNING: Do not use this heater if any part of it has been under water. Immediately call a
qualified service technician to inspect the heater and replace any part of the electrical system.

Warning: Disconnect power before attempting any maintenance or cleaning to reduce the risk
of fire, electrical shock or personal injury.

MAINTENANCE

WARNING: Make sure the power is turned off before proceeding. Any electrical repairs or
rewiring of this unit should be carried out by a licensed electrician in accordance with
national and local codes.

If repairing or replacing any electrical component or wiring, the original wire routing, color
coding and securing locations must be followed.

WARNING: Electrical outlet wiring must comply with local building codes and other applicable
regulations to reduce the risk of fire, electrical shock and injury to persons.

WARNING: Do not use this heater if any part of it has been under water. Immediately call a
qualified service technician to inspect the heater and replace any part of the electrical system.

Warning: Disconnect power before attempting any maintenance or cleaning to reduce the risk
of fire, electrical shock or personal injury.

Warning: During any service of this appliance, the power to the unit must be turned off.
First turn the main power switch to the “OFF” position. Then remove the electrical plug from
the wall outlet.

Cold climate installation recommendation:
when installing this unit against a
non-insulated exterior wall or chase, it is
mandatory that the outer walls be insulated
to conform to applicable insulation codes.

ELECTRICAL SPECIFICATIONS

Amps
Watts
Voltage

12.5 Amps
1,500 Watts
120 V~, 60 Hz

E-5

• Tips for using touch-up pen (TS1500-OAK and
TS1500-CHR only): For scratches, stroke in direction

of scratch. For worn areas, stroke in direction of wood
grain. Rub excess colorant promptly with a soft cloth.

• The motors used on the fan and the flame generator

assembly are pre-lubricated for extended bearing life and
require no further lubrication. However, we recommend
periodic cleaning/vacuuming of the fan/heater.

• Make sure the unit is turned OFF and unplugged

whenever you are cleaning the heater.

OPERATING INSTRUCTIONS CONTROL FUNCTIONS

Figure 4

TS1500-BLK
TS1500-CHR
TS1500-OAK

Model #

E-6

TO ACCESS CONTROL PANEL-

Control panel can be accessed on the front panel of the heater.

1000W

The 1000W switch supplies power to all the functions of the heater.
Press this button will turn on and off the heater and heater is on 1000W when it is on.

1500W

Press this button will put heater on 1500W setting.

- Heater Adjustment
The temperature control dial adjusts the heater output. Turning the dial to the left (counter-clockwise)
decrease the heater output. Turn the dial to clockwise to the right to increase the heater output.

NOTE: After the heater function or power is shutoff the blower will continue to run for several minutes to
cool the internal components.

1000W 1500W

TROUBLE SHOOTING GUIDE

SOLUTION

PROBLEM

1. Heater does not blow warm air.

1a. The ambient temperature is higher than the thermostat setting.
1b. Unplug the unit from the wall outlet for 2 hours. After 2 hours plug the
unit back into wall outlet, and operate as normal.
3c. Check if the air inlet is blocked.

2. Low air outlet speed and higher
temperature.

2a. Check if the air inlet is blocked.

MODELS: TS1500-BLK, TS1500-OAK, TS1500-CHR