Twin-Star International DFS-760-1 Operating Manual

ATTENTION

IF YOU HAVE ANY PROBLEMS OR QUESTIONS, EMAIL

OR CALL CUSTOMER SERVICE BEFORE YOU RETURN

THIS PRODUCT TO THE STORE WHERE IT WAS PURCHASED.

For Customer Service: email: [e-mail]

in English Call: 800-318-9373
in Spanish Call: 800-318-9373
in French Call: 800-318-9374

ATENCIÓN

SI TIENE ALGÚN PROBLEMA O PREGUNTAS,

ENVÍE UN MENSAJE DE CORREO ELECTRÓNICO O LLAME AL SERVICIO

DE ATENCIÓN AL CLIENTE ANTES DE DEVOLVER

ESTE PRODUCTO A LA TIENDA EN LA QUE LO COMPRÓ.

Servicio de atención al cliente: Correo electrónico: [e-mail]

Línea para llamadas en inglés: 800-318-9373
Línea para llamadas en español: 800-318-9373
Línea para llamadas en francés: 800-318-9374

STOP

STOP

PARE

PARE

ATTENTION

SI VOUS AVEZ DES PROBLÈMES OU DES QUESTIONS,

ENVOYEZ UN COURRIEL AU SERVICE À LA CLIENTÈLE OU APPELEZ LE

SERVICE À LA CLIENTÈLE AVANT DE RETOURNER

CE PRODUIT OÙ VOUS L’AVEZ ACHETÉ.

Pour le service à la clientèle : courriel : [e-mail]

pour le service en anglais, appelez au: 800-318-9373
pour le service en espagnol, appelez au: 800-318-9373
pour le service en français, appelez au: 800-318-9374

ARRÊT

ARRÊT

INSTRUCTION MANUAL ENCLOSED

MANUEL D’INSTRUCTION À L’INTÉRIEUR

MANUAL DE INSTRUCCIONES ADJUNTO

INSTRUCTION MANUAL ENCLOSED

MANUEL D’INSTRUCTION À L’INTÉRIEUR

MANUAL DE INSTRUCCIONES ADJUNTO

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CONSUMER SAFETY INFORMATION

PLEASE READ THIS MANUAL BEFORE INSTALLING
AND OPERATING THIS APPLIANCE

WARNING!!

IF THE INFORMATION IN THIS MANUAL IS NOT FOLLOWED
EXACTLY, AN ELECTRIC SHOCK OR FIRE MAY RESULT CAUSING
PROPERTY DAMAGE, PERSONAL INJURY OR LOSS OF LIFE.

DO NOT STORE OR USE GASOLINE OR OTHER FLAMMABLE VAPORS
AND LIQUIDS IN THE VICINITY OF THIS OR ANY OTHER APPLIANCE.

ELECTRIC STOVE WITH HEATER

HOMEOWNERS OPERATING MANUAL

MODEL: DFS-760-1

VENT FREE DECORATIVE ELECTRIC STOVE

Thank you and congratulations on your purchase ofaTwin-Star International, Inc.
stove. Please read the Installation&Operating Instructions before using this
appliance.

IMPORTANT: Read all instructions and warnings carefully before starting installation.
Failure to follow these instructions may result inapossible electric shock, fire hazard
and/or injury and will void the warranty.

Installation of Electric Fireplace, should take 15 minutes. The only tool required is a
Phillips head screwdriver, not supplied with this unit.

E-mail: [e-mail]
In English Call: 800-318-9373
In French Call: 800-318-9374
In Spanish Call: 800-318-9373

For Customer Service:

WARNING: THIS IS AN UNVENTED,
ELECTRIC APPLIANCE. DO NOT
ATTEMPT TO BURN WOOD OR
MANUFACTURED FIRELOGS IN OR
ON THIS APPLIANCE OR GRATE.

Distributed by
Twin-Star International, Inc. Under license.
duraameTM and the duraame ame
logo are trademarks of Duraame, Inc.

Twin-Star International, Inc.
Delray Beach, FL 33445

Made in China • Printed in China

Made in China

Printed in China

©2011,Twin-StarInternational,Inc.

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IMPORTANT INSTRUCTIONS

SAVE THESE
INSTRUCTIONS

1. Read all instructions before using this appliance.

2. This appliance is hot when in use. To avoid burns,
do not let bare skin touch hot surfaces. If provided,
use handles when moving this appliance. Keep
combustible materials, such as furniture, pillows,
bedding, papers, clothes and curtains at least 3 feet
(0.9 m) from the front of this appliance.
WARNING: In order to avoid overheating, do not
cover the heater. It cannot be used in a wardrobe.

3. CAUTION: Whenever the heater is left operating
and unattended, extreme caution is necessary if
children or invalids are nearby.

4. The appliance is not to be used by children or
persons with reduced physical, sensory or mental
capabilities, or lack of experience and knowledge,
unless they have been given supervision or
instruction.

5. Children being supervised not to play with the
appliance.

6. If possible, always unplug this appliance when
not in use.

7. Do not operate any heater with a damaged cord or
plug or after the appliance malfunctions, or if it has
been dropped or damaged in any manner.

8. If the supply cord is damaged, it must be replaced
by the manufacturer, its service agent or similarly
qualified persons in order to avoid a hazard.

9. Any repairs to this fireplace should be carried out
by a qualified service person.

10. Under no circumstance should this fireplace
be modified. Parts having to be removed for
servicing must be replaced prior to operating this
fireplace again.

11. Do not use outdoors.

12. This heater is not intended for use in bathrooms,
laundry areas and similar indoor locations. Never
locate this appliance where it may fall into a
bathtub or other water container.

13. Do not run cord under carpeting. Do not cover
cord with throw rugs, runners or the like. Arrange
cord away from traffic areas and where it will not
be tripped over.

14. To disconnect this appliance, turn controls to the
off position, then remove plug from outlet.

15. Connect to properly grounded outlets only.

16. This appliance, when installed, must be electrically
grounded in accordance with local codes or, in the
absence of local codes, with the current CSA C22.1
Canadian Electrical Code or for U.S.A. installations,
follow local codes and the National Electrical
Code, ANSI/NFPA NO.70.

17. There is a thermostat limiter inside the heater.
When the inner temperature over heating or occurs
abnormal heating, the thermostat protective device
would cut off power supply to avoid the fireplace
damaged or risk of fire.

When using electrical appliances, basic precautions should always be followed to reduce the risk of fire,
electrical shock, and injury to persons including the following:

18. The heaters must not be located immediately
below a socket-outlet.

19. Do not insert or allow foreign objects to enter any
ventilation or exhaust opening as this may cause an
electric shock or fire, or damage the appliance.

20. To prevent a possible fire, do not block air intakes
or exhaust in any manner. Do not use on soft
surfaces, like a bed, where opening may become
blocked.

21. This appliance has hot and arcing or sparking parts
inside. Do not use it in areas where gasoline, paint
or flammable liquids are used or stored. This
fireplace should not be used as a drying rack for
clothing. Christmas stockings or decorations should
not be hung in the area of it.

22. Use this appliance only as described in the
manual. Any other use not recommended by the
manufacturer may cause fire, electric shock or
injury to persons.

23. Avoid the use of an extension cord because the
extension cord may overheat and cause risk of
fire. However, if you have to use an extension
cord, the cord must be No.14 AWG minimum size
and rated not less than 1875 Watts. The extension
cord must be a three wire cord with grounding type
plug and cord connection. The extension cord shall
not be more than 20 feet (6 m) in length.

24. See directions in Figure 1.
This heater is for use on 120 volts. The cord has a

plug as shown in figure 1. See Figure 1 for grounding

instruction. An adapter as shown at C is available for
connecting three-blade grounding type plugs to
two-slot receptacles. The green grounding plug
extending from the adapter must be connected to a
permanent ground such as a properly grounded
outlet box. The adapter should not be used if a
three-slot grounded receptacle is available.

Figure 1

GROUNDING PIN

METAL SCREW

COVER OF GROUNDED
OUTLET BOX

B

A
C

GROUNDING PIN

D

ADAPTER

GROUNDING
MEANS

PACKAGE CONTENTS

CAUTION
To avoid injury from unexpected starting or electrical shock, do not plug the power cord into a
source of power during unpacking and assembly. The cord must remain unplugged whenever

you are adjusting/assembling the replace.

If any part is missing or damaged, do not attempt to use or plug in the power cord until the
missing or damaged part is correctly replaced. To avoid electric shock, use only identical
replacement parts when servicing double-insulated tools.

Fig. 2

Stove Body

Extension Corner

Extension Brackets

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AA

Part

Description Quantity

Picture

BB

CC

1

1

4

PRODUCT SPECIFICATIONS

VOLTAGE AMPS WATTS

120 VAC, 60 Hz 12.5 Amps 1500 Watts

Screws

DD

8

PREPARATION

Before beginning installation of the product, make sure all parts are present. Compare parts with
package contents list and diagrams above. If any part is missing or damaged, do not attempt to
assemble, install, or operate the product. Contact customer service for replacement parts.

Estimated Assembly Time: 15 minutes
Tools Required for Assembly: Phillips head screwdriver (not included)

MOUNTING THE EXTENSION CORNER

1. Fasten the Metal Brackets to the appropriate holes using the provided screws (DD) and a Philips head
screwdriver as shown in Figure (3.1).

2. Fasten the Corner Extension to the installed brackets using the provided screws (DD) and a Philips
head screwdriver as shown in Figure (3.2).

Fig.3.1

STOVE LOCATION

When choosing a location for your new stove, follow the instructions listed in the <IMPORTANT
INSTRUCTIONS> section in page 2.

Cold climate installation recommendation: When installing this unit against a
non-insulated exterior wall or chase, it is mandatory that the outer walls be insulated to
conform to applicable insulation codes.

ELECTRICAL CONNECTION

A 15-Amp, 120-V, 60 Hz circuit with a properly grounded outlet is required. Preferably, the replace will

be on a dedicated circuit as other appliances on the same circuit may cause the circuit breaker to trip or
the fuse to blow when the heater is in operation. The unit comes standard with 6-ft. (1.83 m) three-wire

cord, exiting from the rear of the replace. Avoid using an extension cord. If an extension cord must be

used, it must be a minimum 14 AWG, three wire with grounding type plug connector and rated not less
than 1875 Watts. The cord shall not be more than 20 feet (6 m) in length.

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Fig.3.2

OPERATING INSTRUCTIONS

TO ACCESS CONTROL PANEL - Remove the lid located on the top of the stove.

MAIN POWER

The power switch supplies power to all of the functions of the replace.

HEATER

Your replace consists of a fan-forced wire-element-type heater. The heater switch turns the heater

ON and OFF. The temperature switch controls the thermostat feature to help regulate the room’s
temperature accordingly. As an important safety feature, the heating element is designed with a
delayed activation sequence. When the heater is turned ON it will take several seconds for the unit
to begin blowing hot air and the fan blower will continue to run for several seconds after the heater is
switched OFF.

TEMPERATURE

The temperature control knob regulates the temperature level of the heater. Turning the knob
clockwise will increase the heat output. The further the knob is rotated clockwise, the higher the
set point temperature. Turning the knob counterclockwise will lower the set point temperature.
Use this function to help regulate the ambient temperature level.

FLAME

The ame brightness control knob adjusts the ame brightness. Turning the knob to the left
(counterclockwise) dims the lights and ame effect. Turning the knob to the right brightens the lights
and ame effect.

Fig. 4

E-5

TEMPERATURE HEATER FLAME MAIN POWER

FLAME

HEATER

POWER

ELECTRIC FIREPLACE REMOTE

NOTE: This equipment has been tested and found to comply with the limits for
Class B digital device, pursuant to part 15 of the FCC Rules. These limits are
designed to provide reasonable protection against harmful interference in a
residential installation. This equipment generates, uses, and can radiate radio
frequency energy and, if not installed and used in accordance with the
instructions, may cause harmful interference to radio or television reception,
which can be determined by turning the equipment off and on, the user is
encouraged to try to correct the interference by one or more of the
following measures:

• Reorient or relocate the receiving antenna.

• Increase the separation between the equipment and the receiver.

• Connect the equipment into an outlet on a circuit different from that to which

the receiver is connected.

• Consult the dealer or an experienced radio/TV technician for help.

Fig. 5

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REPLACING THE REMOTE CONTROL BATTERY

When the remote control stops operating or its range seems reduced, it is time to replace the battery with
a new one. Note: Batteries should be removed if the product is to be left unused for a long time.

1. The battery compartment is located on the back end of the remote.

2. Press and slide the battery door open and remove the old battery.

3. Insert 1 CR2032 battery, checking that the + and - sides of the battery match inside the battery
compartment.

4. Replace the battery compartment door.

DISPOSAL OF USED BATTERIES

Battery may contain hazardous substances which could be endangering to
enviroment and human health.

This symbol marked on the battery and/or packaging indicates that used battery shall
not be treated as municipal waste. Instead it shall be left at the appropriate collection
point for recycling.

By ensuring the used batteries are disposed of correctly, you will help preventing
potential negative consequences for the environment and human health. The recycling
of materials will help to converse natural resources.

For more information about collection and recycling of used batteries, please contact
your local municipality, your waste disposal service or the point of sale where you
purchased this point.

NOTE: PLEASE OPERATE REMOTE TRANSMITTER AT A SLOW MEASURED PACE. PRESS THE
REMOTE CONTROL BUTTONS WITH AN EVEN MOTION AND GENTLE PRESSURE. REPEATEDLY
PRESSING BUTTONS IN RAPID SUCCESSION MAY CAUSE THE TRANSMITTER TO
MALFUNCTION.

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:
(1) This device may not cause harmful interference, and
(2) this device must accept any interference received, including interference that may cause undesired
operation.

Modications not approved by the party responsible for compliance could void user’s authority to operate

the equipment.

This Class B digital apparatus complies with Canadian ICES-003.

CARE AND MAINTENANCE

CLEARANCE TO COMBUSTIBLES

Keep electrical cords, drapery, furniture and other combustibles at least 3 ft (0.9 m) from the front of the
heater and away from the sides.

CLEANING TRIM

Clean the metal trim using a soft cloth, slightly dampened with a citrus oil-based product and buff with
a soft, clean cloth. DO NOT use brass polish or household cleaners as these products will damage the
metal trim. Purchase citrus oil-based products at a hardware store.

REPLACING THE LIGHT BULBS

This electric stove uses two clear 120-V, 40-watt, E12 socket base light bulbs (candelabra base, B bulb).
Access the 40-watt bulbs through the rear access panel (see illustration below).

1. Turn the main power switch off, and then unplug the power cord from the wall outlet.

2. If the stove has been operating, let the unit cool at least 2 hours.

3. The back of the unit has a small panel located at the bottom of the main panel unit in the center. This
small panel is installed by 4 screws, one in each corner (Fig. 6).

4. Using a Phillips screw driver, remove all 4 screws one by one. When the 4 screws are removed the
panel is ready to be removed. Gently pull it away ( Fig. 7).

5. Inside the panel you will see 2 sockets with two bulbs installed. Remove the faulty bulb by gently
unscrewing counter clockwise. Install the new bulb by screwing the bulb clockwise ( Fig. 8).

6. Place rear access panel back into position and tighten screws (do not over-tighten).

Loosen Phillips

head screws

Fig. 7

Fig. 6

Fig. 8

Light bulb holding spring

Pull

Pull

Ember bed

light bulb

WARNING:Do not exceed 40 watts per bulb. Use of higher rated bulb may result

in a re, causing property damage or personal injury.

E-7

MAINTENANCE OF MOTORS

• The motors used on the fan and the ame generator assembly are pre-lubricated for extended

bearing life and require no further lubrication. However, we recommend periodic cleaning/vacuuming
of the fan/heater

• Make sure the unit is turned OFF and unplugged whenever you are cleaning the heater or replace.

WARNING: Make sure the power is turned off before proceeding. Any electrical repairs
or rewiring of this unit should be carried out by a licensed electrician in accordance with
national and local codes.

If repairing or replacing any electrical component or wiring, the original wire routing,
color coding and securing locations must be followed.

WARNING: Electrical outlet wiring must comply with local building codes and other

applicable regulations to reduce the risk of re, electrical shock and injury to persons.

WARNING: Do not use this replace if any part of it has been under water. Immediately
call a qualied service technician to inspect the replace and replace any part of the

electrical system.

WARNING: Disconnect power before attempting any maintenance or cleaning to reduce

the risk of re, electrical shock or personal injury.

TROUBLESHOOTING

PROBLEM POSSIBLE CAUSE CORRECTIVE ACTION

1. No power, switches do not
light up.

1. Power cord was not plugged
into the outlet.

1. Check that the unit is plugged
into a standard 120-v outlet.

2. Switches light up,

but no ame effect.

2. Broken or loose bulbs. 2. Remove the back panel and

check for any broken or loose
light bulbs.

3. Logs glow, ame effect

does not work.

3a. Spinner fell from bracket.

3b. Spinner motor doesn’t work.

3a. Remove the back panel.
Check to see if “spinner” is
correcrly mounted to the
motor.

3b. Check to see if spinning motor

is functioning. If not, call
customer service.

4. Flame effect operates, but
heater does not blow warm
air.

4a. Heater switch is in “OFF”

position.

4b. Thermostat is in low
position.

4a. Check that heater switch is in

“ON” position. Switch should
light up.

4b. Make certain that thermostat

is turned toward the highest
position.

5. Heater doesn’t work, but

Power and Heater switches
are in the “ON” position and
thermostat is set on the
highest level.

5a. The thermal protector has
tripped.

5a.Turn all switches to the “OFF”

position and unplug the unit
from the wall outlet for 5
minutes. After 5 minutes, plug
the unit back into wall outlet
and operate as normal.

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