Twin-Star International 23WM500, 28WM500, 33WM500, 18WM300, 23WM300 Instruction Manual
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ATTENTION
IF YOU HAVE ANY PROBLEMS OR QUESTIONS, EMAIL
OR CALL CUSTOMER SERVICE BEFORE YOU RETURN
THIS PRODUCT TO THE STORE WHERE IT WAS PURCHASED.
For Customer Service: email: parts@twinstarhome.com
in English Call: 866-661-1218
in Spanish Call: 866-661-1218
in French Call: 866-374-9203
ATENCIÓN
SI TIENE ALGÚN PROBLEMA O PREGUNTAS,
ENVÍE UN MENSAJE DE CORREO ELECTRÓNICO O LLAME AL SERVICIO
DE ATENCIÓN AL CLIENTE ANTES DE DEVOLVER
ESTE PRODUCTO A LA TIENDA EN LA QUE LO COMPRÓ.
Servicio de atención al cliente: Correo electrónico: parts@twinstarhome.com
Línea para llamadas en inglés: 866-661-1218
Línea para llamadas en español: 866-661-1218
Línea para llamadas en francés: 866-374-9203
STOP
STOP
PARE
PARE
ATTENTION
SI VOUS AVEZ DES PROBLÈMES OU QUESTIONS,
ENVOYEZ UN COURRIEL AU SERVICE À LA CLIENTÈLE OU APPELEZ LE
SERVICE À LA CLIENTÈLE AVANT DE RETOURNER
CE PRODUIT OÙ VOUS L’AVEZ ACHETÉ.
Pour le service à la clientèle : courriel : parts@twinstarhome.com
pour le service en anglais, composez le 866-661-1218
pour le service en espagnol, composez le 866-661-1218
pour le service en français, composez le 866-374-9203
ARRET
ARRET
INSTRUCTION MANUAL ENCLOSED
MANUEL D’INSTRUCTION Á L’INTÉRIEUR
MANUAL DE INSTRUCCIONES ADJUNTO
INSTRUCTION MANUAL ENCLOSED
MANUEL D’INSTRUCTION Á L’INTÉRIEUR
MANUAL DE INSTRUCCIONES ADJUNTO
WOOD FIREPLACE MANTEL
28WM500 33WM50023WM500
WOOD MANTEL ASSEMBLY INSTRUCTIONS
PARTS LIST
Part Description Quantity
PARTS
A Hearth/Base 1
B Left Front Panel 1
C Right Front Panel 1
D Center Front Panel 1
E Left Side Panel 1
F Right Side Panel 1
G Mantel/Top 1
HARDWARE
L Bolt 1/4” x 1 1/4” 23
M Washer 23
N Wood Dowel 12
E-1
E-mail: parts@twinstarhome.com
In English call: 866-661-1218
In French call: 866-374-9203
In Spanish call: 866-661-1218
For Customer Service:
E-2
Right Front
Panel
Left Front
Panel
Center Front
Panel
C
B
D
M
L
N
N
For a complete tight fit every bolt
should have a flat washer. First slide a
flat washer onto the bolt. Your bolt is
now ready for use.
Now it is time to assemble your Fireplace.All
panels are labeled Left and Right as viewed
from the front of unit.
1. Locate the Center Front Panel (D), Right Front
Panel (C) and Left Front Panel (B) and set out
face down on a scratch free surface.
3. Push the Right Front Panel and Left Front Panel
snug to the Center Panel. Make sure the Wood
Dowels are seated in the pre-drilled holes. Insert
Bolts (L) and Washers (M) into the holes in the
mounting blocks.
HAND TIGHTEN ONLY.
2. Insert one Wood Dowel (N) into each of the
pre-drilled holes.
PLEASE READ AND FOLLOW ALL SAFETY TIPS
GETTING STARTED
1. Before assembly, CAREFULLY use scissors or utility knife to cut and unwrap all parts. Make sure
you do not discard the hardware.
HELPFUL HINTS
• Some steps are more easily handled with two adults.
• Attach the fireplace insert to the completed wood mantel last. INSTALL INSERT IN FROM THE
BACK OF THE FIREPLACE SO AS NOT TO SCRATCH THE HEARTH/BASE.
• Use care in assembling your new fireplace, take your time and use the hardware provided and a
quality Phillips head screwdriver. NEVER OVER TIGHTEN BOLTS.
CARE & CLEANING
1. Dust your fireplace regularly with a soft non-lint producing cloth or household dusting product.
2. You can clean your fireplace with a gentle non-abrasive household cleaner. Make sure to dry your
fireplace immediately with a soft cloth or towel.
2. Make sure that you have all the parts listed. If you are missing any parts please email Customer
Service: parts@twinstarhome.com or call 1-866-661-1218 in English, 1-866-374-9203 in French
or 1-866-661-1218 in Spanish. Please identify the parts you need and model number. Make sure
to include your name and address.
• Do not sit on top of the mantel.
CAUTION:
DO NOT MOVE MANTEL OR INSERT WHILE PLUGGED INTO POWER SUPPLY.
E-3
A
N
E
N
N
L
M
L
L
L
M
M
M
Hearth/Base
Completed
Front
Assembly
Completed Assembly
Left
Side
Panel
Right
Side
Panel
F
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