Twin-Star International 23DM2126 Instruction Manual
1
ATTENTION
IF YOU HAVE ANY PROBLEMS OR QUESTIONS, EMAIL
OR CALL CUSTOMER SERVICE BEFORE YOU RETURN
THIS PRODUCT TO THE STORE WHERE IT WAS PURCHASED.
For Customer Service: www.twinstarhome.com
in English Call: 866-661-1218
in Spanish Call: 866-661-1218
in French Call: 866-374-9203
ATENCIÓN
SI TIENE ALGÚN PROBLEMA O PREGUNTAS,
ENVÍE UN MENSAJE DE CORREO ELECTRÓNICO O LLAME AL SERVICIO
DE ATENCIÓN AL CLIENTE ANTES DE DEVOLVER
ESTE PRODUCTO A LA TIENDA EN LA QUE LO COMPRÓ.
Servicio de atención al cliente: www.twinstarhome.com
Línea para llamadas en inglés: 866-661-1218
Línea para llamadas en español: 866-661-1218
Línea para llamadas en francés: 866-374-9203
STOP
STOP
PARE
PARE
ATTENTION
POUR TOUT PROBLÈME OU TOUTE QUESTION,
ENVOYEZ UN COURRIEL AU SERVICE À LA CLIENTÈLE OU APPELEZ LE
SERVICE À LA CLIENTÈLE AVANT DE RETOURNER
CE PRODUIT OÙ VOUS L’AVEZ ACHETÉ.
Pour le service à la clientèle : www.twinstarhome.com
Pour appeler en anglais, composez le 866-661-1218
Pour appeler en espagnol, composez le 866-661-1218
Pour appeler en français, composez le 866-374-9203
STOP
STOP
INSTRUCTION MANUAL ENCLOSED
MANUEL D'INSTRUCTIONS À L’INTÉRIEUR
MANUAL DE INSTRUCCIONES ADJUNTO
INSTRUCTION MANUAL ENCLOSED
MANUEL D'INSTRUCTIONS À L’INTÉRIEUR
MANUAL DE INSTRUCCIONES ADJUNTO
1
ELECTRIC FIREPLACE
23DM2126
INSTRUCTION MANUAL
www.twinstarhome.com
In English call: 866-661-1218
In French call: 866-374-9203
In Spanish call: 866-661-1218
For Customer Service:
Twin-Star International, Inc.
Delray Beach, FL 33445
Made in China
Printed in China
Important Information ........................................................................................................................... 2
Product Specifi cations ......................................................................................................................... 3
Package Contents ................................................................................................................................ 4
Hardware Contents............................................................................................................................... 5
Safety Information ................................................................................................................................ 5
Preparation ........................................................................................................................................... 6
Assembly instructions ........................................................................................................................... 6
Operating Instructions .......................................................................................................................... 9
Care and Maintenance ........................................................................................................................1 1
Troubleshooting ...................................................................................................................................11
Warranty ............................................................................................................................................. 1 2
Replacement Parts ............................................................................................................................. 1 3
TABLE OF CONTENTS
Wall Mantel
Corner Mantel
2
Please read and understand this entire manual before attempting to assemble, operate or install
the product. If you have any question regarding the product, please call customer service at
1-866-661-1218, 8 a.m.-8 p.m., EST, Monday-Friday.
When using electrical appliances, always follow basic precautions to reduce the risk of fi re,
electrical shock, and injury to persons including the following:
1. Read all instructions before using this appliance.
2. This appliance is hot when in use. To avoid burns, do not touch hot surfaces with bare skin.
If provided, use handles when moving this appliance. Keep combustible materials, such as furniture,
pillows, bedding, papers, clothes and curtains at least 3 ft. (0.9 m) from the front of this appliance.
WARNING: In order to avoid overheating, do not cover the heater.
WARNING: Use extreme caution when operating heater near children and the disabled.
3. The appliance is not to be used by children or persons with reduced physical, sensory or mental
capabilities, or lack of experience and knowledge, unless they have been given supervision
or instruction.
4. This appliance is not a toy. Supervise children playing near it.
5. If possible, always unplug this appliance when not in use.
6. Do not operate any heater with a damaged cord or plug, after the appliance malfunctions, or if it has
been dropped or damaged in any manner.
7. If the supply cord is damaged, it must be replaced by the manufacturer, its service agent or similarly
qualifi ed persons in order to avoid a hazard.
8. Only a qualifi ed service person should repair this product.
9. Under no circumstances should this fi replace be modifi ed. Parts having to be removed for servicing
must be replaced prior to operating this fi replace again.
10. Do not use outdoors.
11. This heater is not intended for use in bathrooms, laundry areas and similar indoor locations. Never
locate this appliance where it may fall into a bathtub or other water container.
12. Do not run cord under carpeting. Do not cover cord with throw rugs, runners or the like. Arrange cord
away from traffi c areas and where it will not be tripped over.
13. To disconnect this appliance, turn controls to the off position, and then remove plug from outlet.
14. Connect to properly grounded outlets only.
15. This appliance, when installed, must be electrically grounded in accordance with local codes or, in
the absence of local codes, with the current CSA C22.1 Canadian Electrical Code or for U.S.A.
installations, follow local codes and the National Electrical Code, ANSI/NFPA NO.70.
16. The heater must not be located immediately below a socket-outlet.
17. Do not insert or allow foreign objects to enter any ventilation or exhaust opening as this may cause
an electric shock or fi re, or damage the appliance.
18. To prevent a possible fi re, do not block air intakes or exhaust in any manner. Do not use on soft
surfaces, like a bed, where opening may become blocked.
19. This appliance has hot and arcing or sparking parts inside. Do not use it in areas where gasoline,
paint or fl ammable liquids are used or stored. This fi replace should not be used as a drying rack for
clothing. Do not hang Christmas stockings or other decorations on or near this product.
20. Use this appliance only as described in the manual. Any other use not recommended by the
manufacturer may cause fi re, electric shock or injury to persons.
21. There is a thermostat limiter inside the heater. When inner temperature overheating or abnormal
heating occurs, the thermostat protective device will cutoff the power supply to avoid damage to the
fi replace or risk of fi re.
IMPORTANT INFORMATION
3
22. Avoid the use of an extension cord because the extension cord may overheat and cause risk of fi re.
However, if you have to use an extension cord, the cord must be No.14 AWG minimum size and rated
not less than 1875 watts. The extension cord must be a three-wire cord with grounding type plug and
cord connection. The extension cord shall not be more than 20 ft. (6 m) in length.
23. See directions in Figure 1. This heater is for use on 120 volts. The cord has a plug as shown in
figure 1. See Figure 1 for grounding instruction. An adapter as shown at C is available for
connecting three-blade grounding type plugs to two-slot receptacles. The green grounding plug
extending from the adapter must be connected to a permanet ground such as a properly
gounnded outlet box. The adapter should not be used if a three-slot grounded receptacle is
available.
B
A
C D
Grounding Pin
Fig. 1
IMPORTANT INFORMATION
Metal
Screws
Grounding
Means
SAVE THESE
INSTRUCTIONS
PRODUCT SPECIFICATIONS
VOLTAGE 120 V, 60 Hz
AMPS (with heater) 11.7 Amps
AMPS (without heater) < 0.1 Amps
WATTS (with heater) 1400 Watts
WATTS (without heater) < 10 Watts
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Part Description Quantity
A Hearth/Base 1
B Left Front Panel 1
C Right Front Panel 1
D Center Front Panel 1
E Left Side Panel 1
F Right Side Panel 1
G Mantel/Top 1
H Center Top Panel 1
I Top Corner Extension 1
J “L” Corner Brace 1
K Insert 1
PACKAGE CONTENTS
G
J
B
A
K
H
I
E
C
F
D
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