Congratulations on your purchase of TWIN EAGLES charcoal grill. In addition
to its Unique Style, Superb Performance and High Quality, this grill is built with pride
in the U.S.A. Twin Eagles is committed to making outdoor cooking products you will
be proud to own for years.
This manual gives you easy to follow instructions for installing, operating and
maintaining your TWIN EAGLEScharcoal grill. We recommend reading this
manual carefully before your first use to ensure safety, proper care and operation.
Please record the following information and refer to them when contacting the
company or an authorized service agent. This information is found on the data
nameplate located under the right side of the control panel. Remove the ash pan to
visually access the nameplate from the front of the grill.
Model #:__________________________________
Serial #: __________________________________
Date of Purchase: __________________________
Place of Purchase: __________________________
IMPORTANT SAFETY INFORMATION – TWIN EAGLES CHARCOAL GRILL
WARNING! Read this manual carefully and completely before using your grill to ensure proper
operation, proper installation, proper servicing and to reduce the risk of fire, burn hazard and/ or other
injury.
AVERTISSEMENT
FOR YOUR SAFETY
1. Ne pas entreposer ni utiliser de l'essence
1. Do not store or use gasoline or other
flammable vapors and liquids in the
vicinity of this or any other appliance.
2. An LP cylinder shall not be stored in
the vicinity of this appliance.
GENERAL SAFETY REQUIREMENTS:
1. This outdoor cooking appliance is not intended to be installed in or on recreational vehicles and /or
boats.
2. This outdoor cooking appliance is intended for use outdoors and shall not be used in a building,
garage or any other enclosed area.
3. Minimum clearance of 18 inches from the back and sides of the grill to adjacentcombustible
construction must be maintained. This outdoor cooking appliance shall not be located under
overhead-unprotected combustible construction.
4. The utilization of an external electrical source requires that when installed, this outdoor cooking
appliance must be electrically grounded in accordance with the local codes or, in the absence of local
codes, with the National Electrical Code, ANSI/NFPA 70, or the Canadian Electrical Code, CSA
C22.1. Keep any electrical supply cord, rotisserie motor cord or fuel supply hoses away from any
heated surfaces.
5. Keep your grill in an area clear and free from combustible materials, gasoline and other flammable
vapors and liquids.
6. DO NOT obstruct the flow of combustion and ventilation air to this appliance.
7. Never use the grill in a windy area.
8. Never use the grill without the ash pan installed and pushed all the way to the back of the grill.
Without the ash pan, hot grease and debris could leak downward and produce a fire hazard.
9. CALIFORNIA PROPOSITION 65-WARNING: The burning of combustion products generates
some by-products which are on the list of substances known by the State of California to cause
cancer or reproductive harm. California law requires businesses to warn customers of potential
exposure to such substances. To minimize exposure to these substances always operate this unit
according to the use and care manual, ensuring you provide good ventilation when cooking with gas.
ni d'autres vapeurs ou liquides
inflammables dans le voisinage de
l'appareil, de ni tout autre appareil.
2. Une bouteille de propane qui n'est I
raccordée en vue de son utilisation, ne
doit I I I dans le voisinage de cet appareil
ou de tout autre appareil.
TABLE OF CONTENTS – TWIN EAGLES CHARCOAL GRILL
GETTING STARTED…………………………………………………………..…….……… 1
LOCATING THE GRILL…………………………………………………………..……….. 2
ASSEMBLY INSTRUCTIONS
o HAND CRANK……………………………………………………………….. 3
o WARMING RACK……………………………………..…………………….. 3
o ROTISSERIE…………………………..…………………………………….... 3
OPERATING INSTRUCTIONS
o USING THE CHARCOAL GRILL …………………………………………...… 4
o USING THE ROTISSERIE KIT……………………..……………………..…… 4
CLEANING AND MAINTENANCE
o STAINLESS STEEL……………………………………………………….…… 5
o HEX GRATES………………………………………………………….…….… 5
o ASH PAN ………………….…………………………………………………… 5
o CHARCOAL BASKETS……………………………………………………….. 5
REPLACEMENT PARTS
o EXPLODED VIEW………………………………………….……………...….. 6
o REPLACEMENT PARTS LIST……..…………………..………….…………… 7
o LIMITED PRODUCT WARRANTY………………………………….…..…….. 8
o WARRANTY REGISTRATION CARD
GETTING STARTED – TWIN EAGLES CHARCOAL GRILL
1. Remove all packaging materials, labels and protective plastic film. DO NOT LEAVE UNIT
UNDER THE SUN WITH PROTECTIVE PLASTIC FILM ON FOR A LONG PERIOD OF TIME
AS IT WILL BECOME DIFFICULT TO REMOVE THE FILM.
2. Check to ensure that all charcoal grill accessories listed below are included.
This charcoal grill is designed for outdoor use only.
The charcoal grill must be installed in your choice of masonry or other non-combustible
material. Do not use any combustible materials for this construction.
Provide 18” minimum side and back clearance from unprotected combustible surface.
Do not locate this grill under overhead combustible surfaces.
Do not operate the grill inside a building, garage, recreation vehicle or any enclosed area.
When choosing an area, consider exposure to wind and proximity to traffic paths. Keep the grill
away from windy area but keep the grill in a well-ventilated area.
Do not obstruct the flow of combustion and ventilation air around the grill. The supporting
edges of the grill must be located level and flat. The counter should also be leveled.
Do not locate the grill near open windows or doors to prevent smoke from entering the house.
The TWIN EAGLES Charcoal Grill is produced fully assembled and tested in the factory and
requires no major assembly in the field. For the purpose of safe shipping and transit, some parts are
wrapped inside the grill and require minor assembly.
Check to ensure that all packaging material has been removed prior to grill operation.
TO INSTALL THE CRANK HANDLE
1. Open the front access door and locate the nut
2. Slide the threaded part of the crank handle
WARMING RACK
Install the warming rack as shown.
When the warming rack is not in use, it may be moved out
of the way by sliding it out forward towards the front of
grill.
Optional Rotisserie Kit (Note: can be installed on either left side or right side)
1. Install the rotisserie motor as shown. (See fig. 1) The motor socket hole will line up with the
2. Insert the hex end of the rotisserie rod through hole on right hand side of the rear hood.
3. Then insert the rotisserie rod into to the motor socket hole. (See fig. 1)
on the inside right hand behind the front panel.
through the hole on the front panel and screw it
into the nut inside the firebox body.
1. Check to be certain that the ash pan is in place and pushed all the way into the grill.
2. Remove the hex grates and pile the charcoal on the charcoal basket evenly. Note: Do not pile
more than 4 pounds of charcoal per charcoal basket. For indirect cooking leave one
basket empty.
3. To light charcoal, follow the recommended lighting procedure of the charcoal.
4. To raise and lower the charcoal basket, turn the crank either clockwise or counter-clockwise
until the desired height is achieved. (Crank will stop when at top of travel)
5. To add more charcoal, open the front access panel and pile the newly added charcoal evenly
across the charcoal baskets.
6. Allow grill to cool and clean the ash pan after each use.
when using the unit especially when adding charcoal or cranking the charcoal basket.
USING THE AIR VENTS
air flow of the charcoal grill. One vent on each side of the hood and one vent on the lower
portion of the front panel. A roasting effect can be obtained by closing the top vents on the side
of the hood. This will aid in maintaining a more constant temperature and will reduce the rate of
burn on the charcoal. This effect is increased by closing the front vents but depending on the
amount of charcoal used will take longer or shorter to create a change in burn rate. Conversely,
opening them will speed up the rate of burn but will reduce the roasting effect. The thermometer
on the hood can be used as a gauge of the burn rate but is more a measure of the ambient
temperature in the upper burn area of the grill. Adding more charcoal or raising the charcoal
baskets will increase this temperature. While using less charcoal or lowering the charcoal
baskets will decrease the overall temperature.
When the charcoal grill is in use, the surfaces of the grill will be HOT. Exercise caution
Air vents control the rate of burn of the charcoal. There are three locations to adjust the
WARNING!
USING THE OPTIONAL ROTISSERIE KIT
The Rotisserie system rotates the food on top of the charcoal for even cooking and juicier taste.
1. Install the rotisserie motor on the motor bracket and plug it in to proper voltage.
2. Insert the food on the middle of the spit rod and then secure it with the meat holders on both ends by
tightening the thumb screws on the meat forks. If multiple pieces of food will be cooked at the same
time, make sure the load is evenly balanced on the spit rod. Proper weight balancing will lead to
evenness of cooking and prolong the life of the rotisserie motor.
3. Insert the spit rod in the rotisserie motor. Reference assembly instructions for rotisserie assembly
instructions.
WARNING: When using the rotisserie always keep the front hood closed except when basting or
checking the meat for cooking completion. It is recommended to use a meat thermometer to check if
the food is completely cooked. NOTE: The rotisserie motor must be stored in an area secured from
the surrounding elements when not in use. Do not leave it mounted on the grill.
The TWIN EAGLES charcoal grill is made of all welded stainless steel. It is non-rusting and nonmagnetic. Never clean the stainless steel when it is hot. After the initial grilling use, certain areas of the
grill may discolor. This is a normal discoloration caused by the intense heat given off by the charcoal.
Specks of grease can gather on the surface of the stainless steel and get baked-on. These can be removed
by using a mild abrasive pad (like Scotch Brite) with a stainless steel cleaner. Use the mildest cleaner
and always scrub in the direction of the grain.
Do not use steel wool to clean the grill. Do not use abrasives on the polished highlights. Be extra
careful when cleaning around the highlights. Metal polisher or mild chrome cleaner can be used to bring
back the luster on highlights. To touch-up minor scratches in the stainless steel, sand the affected
surface very lightly, with 100-dry grit emery sandpaper in the direction of the grain.
HEX GRATES
with a barbeque brush immediately after cooking is completed.
and steam. Dip a brass bristle barbeque brush in tap water and
scrub the hot grill. Dip the brush frequently in tap water. Steam,
created as water comes in contact with the hot grill, helps loosen
food particles stuck in the grill. These food particles will either
get burned off or fall into the cleaning pan. Cleaning of the grill
would be longer and more difficult if the grill racks are allowed
to cool before cleaning.
ASH PAN Allow the pan and its contents to cool before cleaning.
Slide the pan out and wipe it clean. Make sure the ash pan is fully
inserted back into the grill. It is highly recommended to clean the pan
after every use.
the back of the grill unit.
The easiest way to clean the hex grates is to scrub them
Wear a barbeque mitt to protect your hands from the heat
DO NOT use the grill without the ash pan pushed all the way to
CHARCOAL BASKETS
The charcoal baskets can be removed for cleaning. To remove,
grab on the handle at the rear and pull towards the front while pulling
upward. The rear pins should dislodge making the basket free to
remove. Installation is the opposite of removal. Some warpage may
occur when removed but should spring back in shape when reinstalled. The charcoal baskets can be cleaned with soap and water but
avoid removing or spraying while hot.
WARNING: Trying to remove charcoal baskets while hot can
result in burns.
S14278 10-24 X 1 1/4" SS TYPE F PH. PAN SCREW 41
S18466 DATA PLATE 1
S14143 10-32 THREADSERT 2
S14144 10-32 X ½” SS PHIL. PAN HD SCREW 2
S14101 6-32 THREADSERT 2
S13147 LOGO PLATE 1
S14160 LOGO CLIPS 2
S14114 ¼-20 X 5/8” SS PHIL. PAN HD SCREW 6
S14 ¼-20 X ½” SS HEX HD BOLT 12
ITEMS NOT SHOWN
7
TWIN EAGLES CHARCOAL GRILL WARRANTY
LIMITED LIFETIME WARRANTY: Twin Eagles warrants the stainless steel hexagonal grates and all fabricated stainless
steel components (excluding the charcoal tray, carriage mechanism, vent mechanism and
ash tray), to be free from defects in materials and workmanship under normal residential
use for the lifetime of the product. This warranty excludes discoloration, surface
scratches, weather and atmospheric related staining, and minor surface rust and oxidation
which are normal conditions and to be expected with any outdoor product. The actual
part will be repaired or replaced at Twin Eagles option, free of ch arge, with the owner
paying for all other costs, including labor and freight.
ONE-YEAR FULL WARRANTY: Twin Eagles warrants the outdoor charcoal grill and all of their component parts, to be
free from defects in materials and workmanship under normal residential use for a period
of one year from the original date of purchase. Twin Eagles will repair or replace, at its
option, any part, which fails or is found to be defective during the warranty period, at no
cost to the original purchaser. Warranty service must be performed by a Twin Eagles
authorized representative during normal business hours.
NINETY (90) DAY RESIDENTIAL PLUS WARRANTY: This warranty applies to applications where use of the product
extends beyond normal residential use such as bed and breakfast inn, apartments and
private clubs. The actual part will be repaired or replaced, free of charge, with the owner
paying for all other costs including labor and freight. This warranty excludes all
commercial locations such as restaurants and food service locations.
WARRANTY LIMITATIONS & EXCLUSIONS
This warranty shall apply only to the products purchased and located in the continental United States and Canada. The warranty
coverage begins on the original date of purchase and proof of date of purchase is required. In order to activate the warranty, we
require that you send in the attached warranty registration card. This warranty applies only to the original owner and may not be
transferred.
This warranty does not apply to damages resulting from negligence, alteration, misuse, abuse, accident, natural disaster, loss of
electrical power to the product for any reason, improper installation or improper operation, unauthorized adjustments or
calibrations, dings, dents, scratches, or damages due to harsh cleaning chemicals. This warranty does not apply to commercial
use, or to products with altered or removed serial numbers. Twin Eagles shall not be liable for incidental, consequential,
special or contingent damages resulting from breach of this written warranty or any implied warranty.
WARRANTY SERVICE & REPLACEMENT PARTS: Call your authorized selling dealer or call Twin Eag les directly at
800-789-2206. Be prepared to furnish the follo wing information: Purchaser’s name, model and serial number of the grill, date
of purchase and the accurate description of the problem. Twin Eagles will not pay for service calls for correcting an installation
problem. Owner shall be responsible for proper installation, providing normal care and maintenance, providing proof of
purchase upon request and making the grill accessible for service. In the event of any warranty replacement, all removal,
replacement, installation and shipping costs are the responsibility of the grill owner.
Some states do not allow limitations on how long an implied warranty lasts, or the exclusions of or limitations on
consequential damages. This warranty gives you specific legal rights and you may have other rights, which vary from state to
state.
8
For service, please contact your TWIN EAGLES dealer or call TWIN EAGLES direct at (800) 7892206 or (562) 802-3488 or fax (562) 802-3391
Mailing address:
Twin Eagles, Inc.
13231 East 166
Cerritos, CA 90703
Visit us at www.twineaglesbbq.com
Please provide:
Model number
Serial Number
Date of installation
A description of the problem
HOW TO OBTAIN SERVICE
th
Street
Cut
Here
Warranty Registration
Customer Name
Address
City
Zip
Phone #
e-mail:
This Warranty Registration card must be returned within thirty days of purchased to properly activate
your warranty. This information is for our internal use only.
Or you may register online at http://www.twineaglesbbq.com/contactus.shtml
Model #
Serial #
Date Purchased
Dealer’s Name
Dealer’s Address
Cut
Here
Place
Postage
Here
Customer Service
ATTN: Warranty Department
th
13231 East 166
Street
Cerritos, CA 90703
Fax no. (562) 802-3391
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