tweak TweakConnect User Manual
User Manual
A breakthrough in personal sound amplification technology
Ear Technology Corporation proudly
offers a breakthrough in personal sound
amplification technology: TweakConnect.
TweakConnect is a personal sound
amplifier that pairs the sophisticated
sound processing and easy
personalization of Tweak hearing products
with the most intuitive app on the market.
Other products force you through a
hearing test, then program the hearing
device with an algorithm that THEY
decide is ‘best’ for you. TweakConnect
gives YOU “The Power of Choice,”
enabling YOU to select the settings that
provide the best result for you. With the
app on your smartphone, you can easily
fine tune and further adjust the settings at
a moment’s notice no matter where you
happen to be. Tweak contains the same
components found in high-end hearing
aids that cost thousands of dollars: digital
signal processing, high-end feedback
cancellers, microphones, speakers,
and bio-compatible plastics. It also
incorporates a digital volume control to
give you even more flexibility in different
environments.
TweakHearing.com
A PSAP is a wearable electronic product that is not intended to compensate for
impaired hearing, but rather is intended for non-hearing impaired consumers to
amplify sounds in the environment for a number of reasons, such as for recreational
activities. PSAPs are not intended to diagnose, treat, cure or mitigate disease.
If you think you have an undiagnosed hearing loss or have a
history of excessive wax build-up, consult a hearing healthcare
professional prior to using this product.
TweakConnect FEATURE BENEFIT
Slim profile case with thin tube or
thick tube with ear hook
Comfortable fit, barely visible; package includes a
variety of tips, tubes, and ear hook giving you more
fit and listening options
Sophisticated, innovative, patented
technology
More freedom than ever before, allowing you to
choose your listening preference
Digital processor pre-loaded with 5
acoustic algorithms plus additional
fine-tuning selections
Easily sample settings and make small adjustments
to the selection to achieve best sound
Access to three listening modes:
Quiet, Noise, and Telecoil
Allows you to quickly and easily adapt to different
environments using TweakConnect app or rocker
switch on instrument
Dual microphones Two microphones work together to provide true
directionality
Digital volume control For subtle volume changes within your
amplification profile
Access volume using TweakConnect app or rocker
switch on instrument
Cutting-edge automatic feedback
control
Minimizes “whistling”, while allowing the ear canal
to remain open
Fast-acting sound-activated
compression
Improves audibility of soft sounds and softens
sudden loud sounds
Preset 12 band graphic equalizer Finely adjusted tuning curves, providing smooth,
natural sound, with amplification only where
it’s needed
Uses common #312 battery Powerful performance, yet small and economical
Average battery life: 5 to 7 days
Low battery tone indicator Early warning system so you have time to change
the battery before it quits
Quiet mode (“omni-directional”)
PROGRAM 1
“All-around sound,” for quiet environments
Noise mode (“directional”)
PROGRAM 2
Focused hearing reduces background noise and
clatter in noisy environments.
Telecoil mode
PROGRAM 3
For better hearing on the phone and in looped
environments
Contents
6 Box Contents
8 General Description
10 TweakConnect Components
11 Battery Information
12 Preparing for Use
15 Inserting a Battery
16 Phone Settings
17 Downloading and
Installing the App
18 Wearing Your TweakConnect
20 Daily Use
23 Caring for Your
TweakConnect
27 Troubleshooting Tips
33 How to Start Over
35 Warranty and
Owner Information
7
6 Box Contents
Box Contents
IMPORTANT —
TweakConnec t app must be downloaded in The App Store. See
page 17 for instructions.
THREE DOMES
ONE 12mm VENTED DOME
TWO CLOSED DOMES
(9mm and 12mm)
TWO 9mm VENTED DOMES
TWO THIN TUBES– 2B, Left and Right
EARHOOK
SOUND TUBE
CLEANING TOOL
EARHOOK ACCESSORIES PACK
THIN TUBE ACCESSORIES PACK
ONE SLEEVE TIP
CLEANING LINE
User Manual
Carrying
Case w/
Amplier
Two
Accessories
Packs and
Batteries
(See opposite
page for details)
Quick Start
Guide
Warranty
Information
BATTERY
CARD (size 312)
TWEAK / CARRYING CASE
8 General Description
9
TweakConnect has three
listening modes: Program 1:
omni-directional (for quiet
environments), Program 2:
directional (for noisy
environments), and Program 3:
telecoil (for use with telephone
or loop systems).
The TweakConnect app is used
during initial set up to try out
and then lock in your desired
amplification setting that
becomes your amplification
‘profile’, and it stays with you as
you switch between Quiet, Noise
and Telecoil modes. You can still
fine tune it using the app or the
rocker switch volume control.
The app or the rocker switch is
used to switch between listening
modes for Quiet, Noise, and
Telecoil.
In the section “Wearing Your
TweakConnect” (page 18)
you’ll learn how to position the
instrument on your ear.
General Description
Each time it‘s powered on, TweakConnec t will start in omnidirectional or Quiet mode (Program 1) at 70% volume.
QUIET Voice conrmation “Program 1”
NOISE Voice conrmation “Program 2”
T-COIL Voice conrmation “Program 3”
OMNI-DIRECTIONAL
(all-around sound)
OMNI
PROGRAM 1– QUIET
DIRECTIONAL
(focused listening)
FOCUS
PROGRAM 2– NOISE
HEARING LOOP
(for telephone
or loop systems)
PROGRAM 3–TELECOIL
ROCKER
SWITCH
UPPER
PORTION
LOWER
PORTION
10 Components
Battery Information 11
Components
Battery Information
TweakConnect uses a commonly available 312 zinc
air battery. With normal full-time use, the battery will
last approximately five to seven days.
When the battery is depleted, remove and replace
it immediately. When not in use, be sure to turn off
your TweakConnect by opening the battery door
part way.
Low Battery Warning
For your convenience, TweakConnect warns you
when the battery is almost depleted. You will hear a
voice prompt “low battery” which indicates it’s time
to change the battery.
IMPORTANT —
Always discard used batteries. Sma ll
batteries can be harmfu l if swallowed.
Keep bat teries out of reach of pets a nd
small childre n. In case of ingestion, seek
medical attention im mediately and
call (collect, if nece ssary) the National
Battery Ingestion Hotline at
202- 625-3333. For more info visit
www.poison.org/battery
1 RETAINING LOCK
2 DOME (dome or sleeve)
See illustrations on page 7.
3 THIN TUBE (for sound)
4 TUBE CONNECTOR HEAD
5 MICROPHONES
2
1
3
4
5
6
7
8
6 ROCKER SWITCH /
VOLUME CONTROL
7 AMPLIFIER CASE
8 BATTERY COMPARTMENT
DOOR TweakConnect is
turned o by opening the
battery compartment door
part way.
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