T Ware TJA Users manual

T.JACKET

Important Product Information Guide

1. The T.JACKET is a mobile smart vest designed to help calm
and comfort individuals when they experience anxiety,
distraction and agitation due to sensory overload (hereinafter
“the Product”). It does this by providing dynamic hug-like
pressure. It is controlled using a simple smartphone
application. The smartphone application wirelessly controls the
inflation of the jacket. Air pockets in the jacket lining inflate
and apply pressure on the body. T.Jacket also has embedded
motion sensors that detect activity levels and uses a web based
system that tracks and analyzes sensor data.

2. These Terms and Conditions govern your use of the Product. By
using the Product, you agree to be legally bound by these Terms
and Conditions as modified from time to time.

3. Explanation of symbols

WARNING

Warning of risks of injury or health hazard

CAUTION

Safety information about possible damage to appliance/
accessories

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Specifications

General

Power Supply

Frequency: 50 to 60 Hz
Line Voltage: 100 to 240 V
Output Voltage: 5 V DC, 2.1 A

Power
Consumption

10W (Max.)

Operating
Environment

Operating temperature: 50 to 95 F (10 to 35 C)
Storage temperature: -4 to 113 F (-20 to 45 C)
Relative humidity: 5% to 90% (non­condensing)
Operating altitude: 0 to 2,000 feet (609 meters)

Dimension (L x W
x H cm)

Child
41 x 32 x 6 (XS)
46 x 36 x 6 (S)
52 x 45 x 6 (M)
56 x 48 x 6 (L)

Adult
67 x 52 x 6 (S)
69 x 54 x 6 (M)
71 x 57 x 6 (L)

Weight

Child

0.8 kg (XS)

0.8 kg (S)

1.0 kg (M)

1.0 kg (L)

Adult

1.20 kg (S)

1.20 kg (M)

1.35 kg (L)

Internal Battery

Type

One cell Lithium Polymer

Voltage

3.7V

Capacity

2200mAh

Discharge Rate

2C (Max.)

Charging

via built in USB charger
Battery lasts for 500 cycles of charge
at least 3 hours of continuous operation per full
charge.

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Pressure

Air Pressure

Level 1: Approx. 10 kPa
Level 2: Approx. 13 kPa
Level 3: Approx. 17 kPa
Level 4: Approx. 21 kPa
Level 5: Approx. 25 kPa

Pressure Area
(Vertical: from
shoulder)

Child
36 cm (XS)
41 cm (S)
47 cm (M)
51 cm (L)

Adult
62 cm (S)
64 cm (M)
65 cm (L)

Pressure Area
(Horizontal: torso
centered)

Child
34 cm (XS)
36 cm (S)
45 cm (M)
48 cm (L)

Adult
52 cm (S)
54 cm (M)
61 cm (L)
Pressure Depth

Approx. 4 cm

Speed

Max. 30seconds (Level 1 to 5)
Max. 90seconds (Level 0 to 5)

Sensors

Accelerometer

3-axis
programmable full scale range of ±2g, ±4g,
±8g,±16g

Gyroscope

3-axis
programmable full scale range of ±250, ±500,
±1000, ±2000°/sec

Wireless

Bluetooth

Bluetooth 4.0

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Other Features

Automated pressure regulation
Safety release valve
Automatic shut off after 120 minutes

!

Jacket Material

Shell Fabric

Pique (Grey, Sleeveless): 100% cotton

Lining

Pique: 100% cotton

Airbag

TPU Nylon

Belt

Microfibre

Tubes

PVC

Connectors

Nylon

Electronics casings material

Controller module

PC/ABS, Natural (White)

Pump module

PC/ABS, Natural (White)

Button part

PC/ABS Translucent

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Proper Use

4. The Product is intended only for mobile deep pressure therapy. It
cannot replace medical treatment. Do not use the Product if any
of the following warnings apply to you:

WARNING

Use of the Product is prohibited in the following cases:

• Doctor(s) advise against it. Please consult your doctor if
you are in doubt as to whether or not you should use this
Product;

• Without prior proper training on the use of the Product;

• On children below 3 years old;

• On children below 12 years old without adult supervision;

• On persons of diminished mental capacity without adult

supervision;

• On animals;

• On persons suffering from a herniated disk or from

abnormal changes to the vertebrae;

• To massage the heart region of persons fitted with a
pacemaker or similar device;

• On swollen, burned, inflamed or otherwise damaged skin
or body parts;

• On lacerated wounds, capillaries, varicose veins, acne,
couperose, herpes or other skin diseases;

• Pregnancy;

• On the face, eyes, larynx or on other particularly sensitive

parts of the body;

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• After taking medication or consuming alcohol or other
forms of reduced levels of awareness.

• Users with serious respiratory and breathing issues (e.g.
Asthma, Bronchitis);

• Users with serious blood flow related conditions or
diseases (e.g. blood clots, arteries blockage, hypertension,
low blood pressure, etc).

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Safety Information

5. Please read these operating instructions carefully. Failure to
follow the instructions and safety precautions below can lead to
personal injury or material damage or death. Please pass on this
information together with the Product if you pass it on.

WARNING

• We recommend that pressure should not be applied

continuously beyond a period of 20 min at a time.

• We recommend an interval of at least 2 hours between

each session of use of the Product.

• The suitable period of pressure application may vary for each

individual. If you are unsure about how pressure should be
applied please consult an occupational therapist.

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WARNING

• DO NOT remove the lithium-ion battery from the T.Jacket.

The lithium-ion battery in T.Jacket should be replaced only
by T.Ware or a T.Ware authorized service provider.

• Use only the power adapter that is compatible to this product

and complies to International Standard for Safety of
Information Technology Equipment (IEC 60950-1).

• Switch off the product before cleaning or charging it. There is

a risk of electric shock or fire if you fail to comply with these
instructions;

• DO NOT attempt to repair or modify the Product. Repairs or

modification to the Product must only be carried out by
qualified persons. Incorrect repairs can lead to substantial
danger. Please contact us or our authorized dealer for
repairs;

• Keep children away from packaging materials. There is a risk

of suffocation;

• In the event of malfunction, switch the Product off

immediately;

• ENSURE that the battery and electronics unit do not come

into contact or are immersed in water. DO NOT bathe,
shower, swim or otherwise immerse yourself in water while
using the Product. There is a risk of electrocution. If the
battery and electronics unit come into contact with water, dry
it immediately with a soft, lint-free cloth;

• If you experience pain while using the Product, please stop

use immediately and consult your doctor;

• Use the Product only for its intended use and in accordance

with the user manual. We cannot be held liable for damage
occurring as a result of inappropriate or careless use.

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CAUTION

• DO NOT subject the Product to excessive force, shock, dust,

temperature or humidity;

• DO NOT place or rest heavy objects on the Product;

• DO NOT tamper with the Product’s internal components.

This invalidates the warranty;

• DO NOT insert any objects into openings on the device and

never insert anything into the rotating parts. Make sure that
all moving parts can move freely at all times; DO NOT place
the Product on easily damaged surfaces;

• AVOID contact with sharp or pointed objects;

• ENSURE that the Product is not too close to heat sources

such as ovens and radiators;

• DO NOT use abrasive or corrosive materials to clean the

Product.

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Regulatory Compliance

FCC Compliance Statement

This equipment has been tested and found to comply with the limits
for a Class B digital device, pursuant to part 15 of the FCC rules.
These limits are designed to provide reasonable protection against
harmful interference in a residential installation. This equipment
generates, uses and can radiate radio frequency energy and, if not
installed and used in accordance with the instructions, may cause
harmful interference to radio communications. However, there is no
guarantee that interference will not occur in a particular installation.
If this equipment does cause harmful interference to radio or
television reception, which can be determined by turning the
equipment off and on, the user is encouraged to try to correct the
interference by one or more of the following measures:

-Reorient or relocate the receiving antenna.

-Increase the separation between the equipment and receiver.

-Connect the equipment into an outlet on a circuit different from that

to which the receiver is connected.

-Consult the dealer or an experienced radio/TV technician for help.

To assure continued compliance, any changes or modifications not
expressly approved by the party Responsible for compliance could
void the user’s authority to operate this equipment. (Example- use
only shielded interface cables when connecting to computer or
peripheral devices).

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This equipment complies with Part 15 of the FCC Rules. Operation
is subject to the following two conditions:

(1) This device may not cause harmful interference, and

(2) This device must accept any interference received, including
interference that may cause undesired operation.

RF warning statement:

The device has been evaluated to meet general RF exposure
requirement. The device can be used in portable exposure condition
without restriction.

CAUTION

The manufacturer is not responsible for any radio or TV interference
caused by unauthorized modifications to this equipment. Such
modifications could void the user authority to operate the equipment.

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1 YEAR WARRANTY STATEMENT

6. In relation to each Product, we warrant to you as customer that
for a period of one (1) year from the date of delivery of such
Product by way of shipment (“Warranty Period”):

(A) Products manufactured by us shall be free from defects in

materials and workmanship; and

(B) software provided by us in connection with such Products

shall operate in accordance with applicable specifications
when used with such Products.

7. If defects in materials or workmanship are discovered within the
applicable Warranty Period as set out above, T.WARE shall, at
its option and cost in the case of defective software or Product,
either repair or replace the software or Product.

8. Notwithstanding any other provision to the contrary contained in
these Terms and Conditions, the warranties contained in the
Warranty Statement (set out at Clause 7 above) are the only
warranties which applies to the Products and no other warranties
whether statutory, written, oral, express, implied, including
without limitation the warranties of merchantability or fitness for a
particular purpose, or otherwise, shall apply. Unless otherwise
provided for, any specifications attached to or furnished with the
Products sold are descriptive and not intended as warranties.
While we strive to ensure that accurate and current information
about Products and services is displayed on the T.JACKET
Website, we disclaim all warranties, express and implied,
including but not limited to warranties of merchantability, safety,
quality, fitness for a specific purpose, and non-infringement, to
the full extent permissible by applicable law, save for the
warranties contained in the Warranty Statement (set out at
Clause 7 above). In similar vein, you hereby agree that your
continued use of the Website constitutes the exclusion of the

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sale of goods legislation in Singapore, and you agree to
unconditionally and specifically exclude all implied terms that
would normally apply in the sale of goods legislation including
but not limited to implied terms on merchantability, fitness for
purpose, title and other terms normally implied under such
legislation.

9. Following delivery of the Products, the remedies specified in the
warranties contained in the Warranty Statement (set out at
Clause 7 above) shall constitute your sole remedies of you as
purchaser and/or user of the Products and the sole liability of us
as seller and our subcontractors with respect to such Products,
whether in contract, tort (including negligence), strict liability or
otherwise, and any such liability shall terminate upon the
expiration of the Warranty Period specified in the Warranty
Statement (set out at Clause 7 above).

10. In no event shall we as seller or our subcontractors have any
liability to you as buyer and/or user of the Product, whether as a
result of breach of contract, tort liability (including negligence),
strict liability or otherwise, and whether arising before or after
delivery of the Product, for any special, indirect, incidental,
consequential, exemplary or penal loss or damage of any nature
whatsoever, including without limitation, opportunity cost,
damage to or loss of use of plant or equipment, expenses
involving interest charges or cost of capital, loss of profits or
revenues, cost of substitute equipment, facilities or services, cost
of purchased or replacement power (including additional
expenses incurred in using existing power facilities), or claims of
your customers.

11. In no event shall the liability of us as seller and our
subcontractors for damages arising out or connected with the
performance, design, manufacture, sale, resale, delivery,
installation, use, operation, maintenance, or repair of the
Products, whether in contract, tort (including negligence), strict
liability or otherwise, exceed the purchase price of such Product.

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12. The warranties contained in the Warranty Statement (set out at
Clause 7 above) does not cover damage to Products which has
been altered or modified without our written permission or
damage which has been caused by abuse, misuse, accident,
neglect or unusual physical or electrical stress, as determined by
our Service Personnel.

13. We are under no obligation to provide warranty service if
adjustment or repair is required because of damage caused by
other than ordinary use or if the equipment is serviced or
repaired, or if an attempt is made to service or repair the
equipment, by other than our Service Personnel without our prior
approval.

14. We are not responsible for damage sustained in transit. You
should examine shipments upon receipt for evidence of damage
caused in transit. If damage is found, notify us and the carrier
immediately. Keep all packages, materials and documents,
including the freight bill, invoice and packing list.

Limitation of Liability

15. To the maximum extent permitted by applicable law, in no event
will T.WARE be liable for any indirect, special, consequential,
incidental, punitive or exemplary damages (including but not
limited to loss of business, loss of revenue, loss of profits, loss of
goodwill, lost opportunity, business interruption, or loss of
information) arising out of your use of the Product, whether or
not we have been advised of the possibility of such damages.

16. Except in the case of death or personal injury caused by
T.WARE’s negligence, and notwithstanding the other provisions
of the Terms and Conditions, T.WARE is found to be liable to
you for any damage or loss which arises out of or is in any way
connected with your use of the Products, T.WARE’s liability shall

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in no event exceed the purchase price of the Products
purchased by you.

Modification of Terms and Conditions

17. Notwithstanding any term to the contrary contained within these
Terms and Conditions, we may modify these Terms and
Conditions at any time without notice, and we may notify you by
means of a general e-mail or a notice posted on the T.JACKET
Website. The latest version of the Terms and Conditions shall
supercede and replace all previous versions. Your continued use
of your T.JACKET account, the T.JACKET Website and/or the
Products (regardless of whether modifications are posted or not)
will constitute and shall be deemed your valid acceptance of the
modified terms and conditions.

Assignment or Transfer

18. You may not re-sell or transfer ownership of the Products without
prior written consent from T.WARE. Please pass on Safety
Information together with the Product if we consent to the re-sale
or transfer of your ownership of the Product.

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