TVS electronics RP-4150 User Manual

LINE THERMAL PRINTER

LINE THERMAL PRINTERLINE THERMAL PRINTER

LINE THERMAL PRINTER

MODEL

MODEL MODEL

MODEL RP

RPRP

RP----4150

41504150

4150

User

UserUser

User’’’’ s Manual

s Manuals Manual

s Manual

SAFETY PRECAUTIONS ...

SAFETY PRECAUTIONS ...SAFETY PRECAUTIONS ...

SAFETY PRECAUTIONS ...

WHICH SHOULD BE STRICTLY OBSERVED

WHICH SHOULD BE STRICTLY OBSERVEDWHICH SHOULD BE STRICTLY OBSERVED

WHICH SHOULD BE STRICTLY OBSERVED

Before using this product for the first time, carefully read these SAFETY PRECAUTIONS.
Improper handling may result in accidents (fire, electric shock or injury).
In order to prevent injury to operators, third parties, or damage to property, special
warning symbols are used in the User’ s Manual to indicate important items to be strictly
observed.

● After having read this Manual, keep it in a safe, readily accessible place for future
reference .

● Some of the descriptions contained in this manual may not be relevant to some printer
models.

The following describes the degree of hazard and damage that could occur if the printer
is improperly operated by ignoring the instructions indicated by the warning symbols.

WARNING

WARNINGWARNING

WARNING

Neglecting precautions indicated by this symbol may result in fatal or serious injury.

CAUTION

CAUTIONCAUTION

CAUTION

Neglecting precautions indicated by this symbol may result in injury or damage to
properties.

This symbol is used to alert your attention to important items.

This symbol is used to alert you to the danger of electric shock or electrostatic
damage.

This symbol denotes a request to unplug the printer from the wall outlet.

This symbol is used to indicate useful information, such as procedures, instructions
or the like.

This symbol is used to indicate prohibited actions.

—2—

PRECAUTIONS ON PRINTER INSTALLATION

PRECAUTIONS ON PRINTER INSTALLATIONPRECAUTIONS ON PRINTER INSTALLATION

PRECAUTIONS ON PRINTER INSTALLATION

WARNING

WARNINGWARNING

WARNING

■ Do not use or store this product in a place where it will be exposed

to:

* Flames or moist air.
* Direct sunlight.
* Hot airflow or radiation from a heating device.
* Salty air or corrosive gases.
* Ill-ventilated atmosphere.
* Chemical reactions in a laboratory.
* Airborne oil, steel particles, or dust.
* Static electricity or strong magnetic field.

···· Neglecting these warnings may result in printer failure, overheating,

Neglecting these warnings may result in printer failure, overheating,Neglecting these warnings may result in printer failure, overheating,

Neglecting these warnings may result in printer failure, overheating,

emission of smoke, fire, or electric shock.

emission of smoke, fire, or electric shock.emission of smoke, fire, or electric shock.

emission of smoke, fire, or electric shock.

■ Do not drop any foreign object nor spill liquid into the printer. Do not

place any object on the printer either.

■ Do not drop any metallic object such as paper clip, pin or screw into

the printer.

■ Do not place a flower vase, pot or cup containing water on the printer.

■ Do not spill coffee, soft drinks or any other liquid into the printer.

■ Do not spray insecticide or any other chemical liquid over the printer.

···· A metallic foreign object, if accidentally dropped into the printer, may

A metallic foreign object, if accidentally dropped into the printer, mayA metallic foreign object, if accidentally dropped into the printer, may

A metallic foreign object, if accidentally dropped into the printer, may

cause printer failure, fire, or electric shock. Should i

cause printer failure, fire, or electric shock. Should icause printer failure, fire, or electric shock. Should i

cause printer failure, fire, or electric shock. Should it occur,

t occur,t occur,

t occur,

immediately turn the printer off, unplug it from the supply outlet,

immediately turn the printer off, unplug it from the supply outlet,immediately turn the printer off, unplug it from the supply outlet,

immediately turn the printer off, unplug it from the supply outlet,
and call your local dealer.

and call your local dealer.and call your local dealer.

and call your local dealer.

Do not handle the printer in the following ways:

■ Do not allow the printer to sustain strong impacts or hard jolts (e.g.,

trampling, dropping, striking with a hard edge).

■ Never attempt to disassemble or modify the printer.

···· Neglecting to handle properly may result in printer failure,

Neglecting to handle properly may result in printer failure,Neglecting to handle properly may result in printer failure,

Neglecting to handle properly may result in printer failure,

overheating, emission of smoke, fire, or electric shock.

overheating, emission of smoke, fire, or electric shock.overheating, emission of smoke, fire, or electric shock.

overheating, emission of smoke, fire, or electric shock.

■ Install, use, or store the printer out of the reach of children.

···· Electric appliances could cause an unexpected injury or accident if

Electric appliances could cause an unexpected injury or accident ifElectric appliances could cause an unexpected injury or accident if

Electric appliances could cause an unexpected injury or accident if

they are handled or used improperly.

they are handled or used improperly.they are handled or used improperly.

they are handled or used improperly.

···· Keep the power cord and signal cables out of the reach of children.

Keep the power cord and signal cables out of the reach of children.Keep the power cord and signal cables out of the reach of children.

Keep the power cord and signal cables out of the reach of children.

Also children should not be allowed to gain access to any internal

Also children should not be allowed to gain access to any internalAlso children should not be allowed to gain access to any internal

Also children should not be allowed to gain access to any internal
par

parpar

part of the printer.

t of the printer.t of the printer.

t of the printer.

···· The plastic bag the printer came in must be disposed of properly or

The plastic bag the printer came in must be disposed of properly orThe plastic bag the printer came in must be disposed of properly or

The plastic bag the printer came in must be disposed of properly or

kept away from children. Wearing it over the head may lead to

kept away from children. Wearing it over the head may lead tokept away from children. Wearing it over the head may lead to

kept away from children. Wearing it over the head may lead to
suffocation.

suffocation.suffocation.

suffocation.

—3—

CAUTION

CAUTIONCAUTION

CAUTION

Do not use the printer under the following conditions.

■ A state subject to vibration or unstable state.

■ A state with this product slanted.

···· Otherwise dropping may cause injury.

Otherwise dropping may cause injury.Otherwise dropping may cause injury.

Otherwise dropping may cause injury.

···· Poor print quality may occur.

Poor print quality may occur.Poor print quality may occur.

Poor print quality may occur.

■ A state where the printer ventilation holes are obstructed by a nearby
wall or other equipment.

■ A state where any object is placed on the printer

■ A state where the printer is covered or wrapped by a cloth or bed
clothing

···· Be careful about internal heat buildup, which could cause fire and

Be careful about internal heat buildup, which could cause fire andBe careful about internal heat buildup, which could cause fire and

Be careful about internal heat buildup, which could cause fire and

deform the case.

deform the case.deform the case.

deform the case.

■ Avoid using the printer near a radio or TV set or from supplying it
from the same outlet as these appliances.

■ Avoid using the printer interconnected with a cable or cord that has
no protection against noise. (For interconnections, use shielded or a
twisted pair of cables and ferrite cores, or other anti-noise devices.)

■ Avoid using the printer with a device that is a strong source of noise.

···· The printer may have an adverse effect on nearby radio or TV

The printer may have an adverse effect on nearby radio or TVThe printer may have an adverse effect on nearby radio or TV

The printer may have an adverse effect on nearby radio or TV

transmissions. There may also be cases when nearby electrical

transmissions. There may also be cases when nearby electricaltransmissions. There may also be cases when nearby electrical

transmissions. There may also be cases when nearby electrical
appliances adversely influenc

appliances adversely influencappliances adversely influenc

appliances adversely influence the printer, causing data errors or

e the printer, causing data errors ore the printer, causing data errors or

e the printer, causing data errors or

malfunction.

malfunction.malfunction.

malfunction.

■ A state where this product is installed sidelong.

···· Malfunction, failure, or electric shock may result.

Malfunction, failure, or electric shock may result.Malfunction, failure, or electric shock may result.

Malfunction, failure, or electric shock may result.

■ Use the printer with its grounding post connected to a convenient
grounding facility.

···· If leakag

If leakagIf leakag

If leakage occurs electric shock may result.

e occurs electric shock may result.e occurs electric shock may result.

e occurs electric shock may result.

■ Do not connect the printer’ s grounding post onto any of the following
facilities:

* Utility gas piping

···· A gas explosion could result.

A gas explosion could result.A gas explosion could result.

A gas explosion could result.
* Telephone line ground
* Lightning rod

···· If lightning strikes a large surge of cu

If lightning strikes a large surge of cuIf lightning strikes a large surge of cu

If lightning strikes a large surge of current may cause fire or

rrent may cause fire orrrent may cause fire or

rrent may cause fire or

shock.

shock.shock.

shock.

* Utility water pipes

···· Plastic water pipes should not be used for grounding. (Those

Plastic water pipes should not be used for grounding. (ThosePlastic water pipes should not be used for grounding. (Those

Plastic water pipes should not be used for grounding. (Those

approved by a Waterworks Department may be used.)

approved by a Waterworks Department may be used.)approved by a Waterworks Department may be used.)

approved by a Waterworks Department may be used.)

■ Before connecting or disconnecting the grounding lead to or from
the printer, always unplug it from supply outlet.

—4—

PRECAUTIONS IN HANDLING THE PRINTER

PRECAUTIONS IN HANDLING THE PRINTERPRECAUTIONS IN HANDLING THE PRINTER

PRECAUTIONS IN HANDLING THE PRINTER

WARNING

WARNINGWARNING

WARNING

Please observe the following precautions for power source and power
cord:

■ Do not plug or unplug the power cord with a wet hand.

■ Use the printer only at the specified supply voltage and frequency.

■ Check to make sure that the supply outlet from which the printer is
powered has a sufficient capacity.

■ Do not supply the printer from a power strip or current tap shared
with other appliances.

■ Do not plug the power cord into a supply outlet with dust or debris
left on its plug.

■ Do not use a deformed or damaged power cord.

■ Do not move the printer while the printer power is on.

···· Neglecting to handle properly may result in printer failure, emission

Neglecting to handle properly may result in printer failure, emissionNeglecting to handle properly may result in printer failure, emission

Neglecting to handle properly may result in printer failure, emission

of smoke, fire,

of smoke, fire, of smoke, fire,

of smoke, fire, or electric shock.

or electric shock.or electric shock.

or electric shock.

···· An overload may cause the power cord to overheat or fire or the circuit

An overload may cause the power cord to overheat or fire or the circuitAn overload may cause the power cord to overheat or fire or the circuit

An overload may cause the power cord to overheat or fire or the circuit

breaker to trip.

breaker to trip.breaker to trip.

breaker to trip.

■ Do not allow anything to rest on the power cord. Do not place the
printer where the power cord will be trampled on.

■ Do not use or carry the printer with its power cord bent, twisted, or
pulled.

■ Do not attempt to modify the power cord unnecessarily.

■ Do not lay the power cord in the neighbor of a heating device.

···· Neglecting these cautions may cause wires or insulation to break,

Neglecting these cautions may cause wires or insulation to break,Neglecting these cautions may cause wires or insulation to break,

Neglecting these cautions may cause wires or insulation to break,

which could re

which could rewhich could re

which could result in leakage, electric shock, or printer failure. If the

sult in leakage, electric shock, or printer failure. If thesult in leakage, electric shock, or printer failure. If the

sult in leakage, electric shock, or printer failure. If the

power cord sustains damage, contact your dealer.

power cord sustains damage, contact your dealer.power cord sustains damage, contact your dealer.

power cord sustains damage, contact your dealer.

■ Do not leave things around the supply outlet.

■ Supply power to the printer from a convenient wall outlet, readily
accessible in an emergency.

···· The printer may not be immediately shut down in an emergency.

The printer may not be immediately shut down in an emergency.The printer may not be immediately shut down in an emergency.

The printer may not be immediately shut down in an emergency.

■ Insert the power plug fully into the outlet.

■ If the printer will not be used for a long time, leave it disconnected
from its supply outlet.

■ Hold the plug and connector when plugging or unplugging the power
cord or signal cable after turning off the printer and the appliance
connected to it.

—5—

CAUTION

CAUTIONCAUTION

CAUTION

Caution label is attached on the position shown in the following figure. Carefully
read the precautions in handling before using the printer.

THESE LABELS INDICATE THE

THESE LABELS INDICATE THETHESE LABELS INDICATE THE

THESE LABELS INDICATE THE
RISK OF ANY INJURY DUE TO

RISK OF ANY INJURY DUE TORISK OF ANY INJURY DUE TO

RISK OF ANY INJURY DUE TO
"HIGH TEMPERATURE" OF

"HIGH TEMPERATURE" OF"HIGH TEMPERATURE" OF

"HIGH TEMPERATURE" OF
THE PRINT HEAD AND "SAW

THE PRINT HEAD AND "SAWTHE PRINT HEAD AND "SAW

THE PRINT HEAD AND "SAW----
TOOTHED EDGE" OF THE

TOOTHED EDGE" OF THETOOTHED EDGE" OF THE

TOOTHED EDGE" OF THE
MANUAL CUTTER.

MANUAL CUTTER.MANUAL CUTTER.

MANUAL CUTTER.

■ Do not transport this printer with the paper roll inside.

···· Printer failure or breakage may occur.

Printer failure or breakage may occur.Printer failure or breakage may occur.

Printer failure or breakage may occur.

To prevent possible malfunction or failure observe the following.

■ Avoid operating the printer without paper properly loaded.

■ Avoid the use of paper not complying with specifications.

···· May result in poor print quality.

May result in poor print quality.May result in poor print quality.

May result in poor print quality.

■ Avoid using torn pieces of paper or spliced with plastic adhesive
tapes.

■ Avoid forcibly pulling already loaded paper by hand.

■ Avoid wedging the paper into the printer.

···· May jam pap

May jam papMay jam pap

May jam paper. To release, refer to

er. To release, refer to er. To release, refer to

er. To release, refer to ““““ Removing Jammed Paper

Removing Jammed PaperRemoving Jammed Paper

Removing Jammed Paper”””” in

inin

in

this manual.

this manual.this manual.

this manual.

■ Avoid using a sharp pointed device to operate panel keys.

■ Be sure to firmly insert the cable plug into its mating socket.

···· A cross connection may damage the printer

A cross connection may damage the printerA cross connection may damage the printer

A cross connection may damage the printer’’’’ s internal electro

s internal electros internal electro

s internal electronics or

nics ornics or

nics or

the host system

the host systemthe host system

the host system’’’’ s hardware.

s hardware.s hardware.

s hardware.

■ Only use the printer with devices that have designated solenoid
specifications for the cash drawer interface connector.

···· Neglecting this caution may result in malfunction or failure.

Neglecting this caution may result in malfunction or failure.Neglecting this caution may result in malfunction or failure.

Neglecting this caution may result in malfunction or failure.

—6—

CAUTION

CAUTIONCAUTION

CAUTION

To prevent injury and printer failures from worsening, observe the
following:

■ Do not touch the printing surface of the thermal head.

■ Do not touch any of the moving parts (e.g., paper cutter, gears, active
electrical parts) while the printer is working.

■ In case of trouble do not attempt to repair the printer. Ask
TVSE for repair.

■ Be careful that the printer cover does not entrap your hands or fingers.

■ Be careful with sharp edges on the printer. Do not allow them to
injure you or damage property.

···· May

MayMay

May result in electric shock, burn, or injury.

result in electric shock, burn, or injury.result in electric shock, burn, or injury.

result in electric shock, burn, or injury.

If the printer emits smoke, an odd smell, or unusual noise while printing,

If the printer emits smoke, an odd smell, or unusual noise while printing,If the printer emits smoke, an odd smell, or unusual noise while printing,

If the printer emits smoke, an odd smell, or unusual noise while printing,
immediately abort the current print session and unplug the printer from

immediately abort the current print session and unplug the printer fromimmediately abort the current print session and unplug the printer from

immediately abort the current print session and unplug the printer from
the supply outlet.

the supply outlet.the supply outlet.

the supply outlet.

DAILY MAINTENANCE

DAILY MAINTENANCEDAILY MAINTENANCE

DAILY MAINTENANCE

Observe the following precautions for daily maintenance.

■ When cleaning the printer, always turn it off and unplug it from the
supply outlet.

■ Use a soft, dry cloth for cleaning the surface of the printer case.

■ For severe stains, use a soft cloth slightly dampened with water.

■ Never use organic cleaning solvent such as alcohol, paint thinner,
trichloroethylene, benzene, or ketone. Never use a chemically
processed cleaning cloth.

■ To remove paper dust, use a soft brush.

CAUTION

CAUTIONCAUTION

CAUTION

···· The thermal head is at a dangerously high temperature immediately

The thermal head is at a dangerously high temperature immediatelyThe thermal head is at a dangerously high temperature immediately

The thermal head is at a dangerously high temperature immediately

after print

after printafter print

after printing. Allow it to cool off before launching maintenance work.

ing. Allow it to cool off before launching maintenance work.ing. Allow it to cool off before launching maintenance work.

ing. Allow it to cool off before launching maintenance work.

—7—

THE TABLE OF CONTENTS

THE TABLE OF CONTENTSTHE TABLE OF CONTENTS

THE TABLE OF CONTENTS

1. GENERAL OUTLINE ......................

1. GENERAL OUTLINE ......................1. GENERAL OUTLINE ......................

1. GENERAL OUTLINE .................................................................... 9

.............................................. 9.............................................. 9

.............................................. 9

1.1

1.2

1.3

1.4

Features ..........................................................................................9

Unpacking .....................................................................................10

Model Classification ..................................................................... 10

Basic Specifications ..................................................................... 11

2. EXPLANATION OF PRINTER PARTS..........................

2. EXPLANATION OF PRINTER PARTS..........................2. EXPLANATION OF PRINTER PARTS..........................

2. EXPLANATION OF PRINTER PARTS........................................ 12

.............. 12.............. 12

.............. 12

2.1 Printer Appearance ...................................................................... 12

2.2 Printer Cover Inside ..................................................................... 14

2.3 Other Built-in Functions ............................................................... 14

3. PREPARATION ........................................................................... 15

3. PREPARATION ........................................................................... 153. PREPARATION ........................................................................... 15

3. PREPARATION ........................................................................... 15

3.1

3.2

3.3

3.4

3.5

3.6

3.7

Connecting the AC Power Cord .................................................. 15

Connecting Interface Cables ....................................................... 16

Connecting the Cash Drawer ...................................................... 17

Installing the Printer ..................................................................... 18

Partition for Paper Roll ................................................................ 18

Setting DIP Switch ....................................................................... 19

Adjusting the Paper Near-end Sensor ........................................ 20

4. MAINTENANCE AND TROUBLESHOOTING ........................... 21

4. MAINTENANCE AND TROUBLESHOOTING ........................... 214. MAINTENANCE AND TROUBLESHOOTING ........................... 21

4. MAINTENANCE AND TROUBLESHOOTING ........................... 21

4.1

4.2

4.3

4.4

4.5

4.6

4.7

Setting/Replacing the Paper Roll ................................................ 21

Removing Jammed Paper ........................................................... 21

Periodic cleaning ..........................................................................22

Self-printing .................................................................................. 23

Hexadecimal Dump Printing ....................................................... 23

Error Indication .............................................................................24

When the Paper Cover Cannot Be Opened ................................ 25

5. OTHER .............

5. OTHER .............5. OTHER .............

5. OTHER ....................................................................................... 26

.......................................................................... 26.......................................................................... 26

.......................................................................... 26

5.1

5.2

5.3

5.4

5.5

5.6

External Views and Dimensions ................................................. 26

Printing Paper ............................................................................... 26

Manual Setting of Memory Switch ............................................. 29

Selecting paper type .................................................................... 32

Adjusting paper sensor ............................................................... 32

Full cutting label paper ................................................................ 34

—8—

1. GENERAL OUTLINE

1. GENERAL OUTLINE1. GENERAL OUTLINE

1. GENERAL OUTLINE

This product are thermal line printers designed for use with a broad array of
terminal equipment including data, POS, and kitchen terminals.
With extensive features, they can be used in a wide range of applications.

1.1 Features

1.1 Features1.1 Features

1.1 Features

● Versatile roll capacity with ability to use 80 mm, 82.5 mm and 112 mm wide
paper rolls.

● Can use paper roll with a maximum of 102 mm diameter.

● Drop-in paper loading mechanism facilitating easy paper handling and head
cleaning.

● High speed (150 mm/s) printing.

● Equipped with USB interface as standard plus a choice of either a serial or
parallel interface.

● Replaceable interface board.

● High-speed parallel interface (Parallel interface model)

● Built-in cash drawer interface.

● Auto cutter mechanism provided as a standard.

● User customization such as memory switch setting are available.

● Page mode

● Registration of user-defined characters and logos into flash memory.

● Barcode & 2D Barcode printing is supported.

● 2-color printing is supported (When specified paper is used).

● Error indication is available with LED or buzzer.

—9—

1.2 Unpacking

1.2 Unpacking1.2 Unpacking

1.2 Unpacking

When unpacking the printer, confirm that the following are provided:

● Printer:

● AC power cord :

● User’ s manual (This manual):

● Sample paper roll:

● Partition:

● Screw:

1
1
1
1 roll
1
1

RP-4150

AC power cord

User’ s manual
(This manual)

Sample paper roll

Partition

Screw

-10-

Item

ItemItem

Item Specifications

SpecificationsSpecifications

Specifications

Model

RP-

4150

Print method Line thermal dot print method

Print width *1 104 mm/832 dots, 82.5 mm/660 dots, 72 mm/576 dots

104 mm/832 dots, 72 mm/576 dots, 50 mm/400 dots

Dot density 8 dots/mm (203 dpi) in horizontal & vertical

Print speed 150 mm/s (Fastest, print density 100 %), 1200 dot lines/s

Only in label mode, 132 mm/s ( max), print density level is 88%, and 1056 dot line s/s.

Number of print
columns *2

Number of print columns

(columns)

Dot configuration

(Dot)

Paper width

Font

112mm 82.5mm 80mm 58mm*L

Font A 69 55 48 33

12 ⋅ 24

Font B 92 73 64 44

9 ⋅ 24

Font C 104 82 72 50

8 ⋅ 16

Character size *3

Font A: 1.50 ⋅ 3.00 mm Font B: 1.13 ⋅ 3.00 mm Font C: 1.00 ⋅ 2.00 mm

Character type Alphanumeric, International, PC437 PC850/852/857/858/860/863/864/

865/866/WPC1252/Katakana/Thai code 18

User memory

384 KB (Capable of registering user-defined characters and logos)

Types of barcode and
2D barcode

UPC-A/E, JAN (EAN) 13/8 columns, ITF, CODE 39, CODE 128,
CODABAR, CODE 93, PDF417, QR Code

Line spacing *4 4.23 mm (1/6 inch)

Paper roll

0 0 0

Thermal paper roll: 112 1 mm/82.5 1mm/80 1 mm ⋅Maximum 102 mm

Paper thickness: 65

-

150 ∝m

Interfacing Parallel (IEEE 1284 compliant), USB

Cash drawer interface 2 cash drawers are supported.

Input buffer 4K bytes/45 bytes (selectable) in Serial or Parallel interface, 16K bytes in

USB interface

Supply voltage AC100 to 240V, 50/60 Hz, 130VA / DC24V, 2.0A

Power consumption Approx. 70W (in normal printing)

Weight Approx. 2.3 Kg for RP-4150

Outside dimensions

177 (W) ⋅ 213 (D) ⋅ 147 (H) mm

Operating temperature
and humidity

5 to 45°C, 10 to 90% RH (No condensation)

Storage temperature
and humidity

20 to 60°C, 10 to 90% RH (No condensation)

Reliability

8

Print head life: 100 km, 1 ⋅ 10 pulses (At normal temperature/

humidity with recommended paper used)

Auto cutter life:1 million cuts (At normal temperature/

humidity with recommended paper used)

Safety standard UL, C-UL, FCC Class A, TÜV-GS, CE Marking

1.

1.1.

1.3333 Basic Specifications

Basic SpecificationsBasic Specifications

Basic Specifications

— 11 —

2.

2.2.

2.

EXPLANATION OF PRINTER PARTS

EXPLANATION OF PRINTER PARTSEXPLANATION OF PRINTER PARTS

EXPLANATION OF PRINTER PARTS

2.1 Printer A

2.1 Printer A2.1 Printer A

2.1 Printer Appearance

ppearanceppearance

ppearance

Printer cover

Cover open button

Side opening

Power switch

Operation panel

Operation panelOperation panel

Operation panel

Side opening

Rear connector

Rear connectorRear connector

Rear connector

(Front view) (Rear view)

● Printer cover
Paper is loaded under this cover.

● Cover open button
To refill or replace paper, open the printer cover by pulling the cover open

button forward.

● Power switch
This switch turns the printer power ON/OFF.

● Side opening
The cables connected to the printer can be routed through this side opening.

(Before use, push the small plastic barrier on the cover until it brakes.)

— 12 —

Operation

OperationOperation

Operation Panel

PanelPanel

Panel

POWER LED

ERROR LED

FEED button

● POWER LED
Illuminated when the printer power is on and off when the printer power is
off. May blink or light in a special mode or in case of failure.

● ERROR LED
Illuminated or blinks when paper is empty or in case of failure.

The interval length of blinking represents the type of error.

● FEED button
Pressing this button once causes the paper to feed one line. The longer the

button is pressed, the more paper is fed.
Pressing this button causes the paper to feed to the next Black Mark position
in Black Mark mode.

See 5.3 Manual Setting of Memory Switch

In case of auto cutter error, press the FEED button after removing the cause
of the error.

Rear Connectors

Rear ConnectorsRear Connectors

Rear Connectors

Power connector

(DC power supply type)

Interface connector
(Serial, parallel, etc.)

See 4.6 Error Indication

Cash drawer
kick-out connector

AC inlet

Interface board

USB connector

(AC power type) mounting screws

● Interface connector (Serial, parallel, etc.)
Connects to the interface cable. A DIP switch is provided on the serial interface
board.

● Cash drawer kick-out connector
Connects to the cable from the cash drawer.

● AC inlet (AC power type)
Connects to the AC power cord.

● Power connector (DC power supply type)
Connects to the cable from DC power source.

— 13 —

2.2 Printer Cover Inside

2.2 Printer Cover Inside2.2 Printer Cover Inside

2.2 Printer Cover Inside

● Paper feed roller
Feeds paper as part of print
mechanism.

● Paper-near-end sensor
Detects near paper end, change

position in accordance with the
outer diameter of paper core.

● Auto cutter
Cuts the paper with a command

at the end of printing. Cutting
method is selectable between
partial cut and full cut with a
command.

* Factory default of the memory

SW4-8 is set to "Partial cut", so that
a command will be ignored.
However, full cutting is set for the
model supporting label.

Manual cutter

Paper feed roller

Paper-end sensor

Print (thermal)

head

Auto cutter

Paper-near-end
sensor

● Manual cutter
Tears the paper by hand.

● Print (thermal) head
Prints characters and/or graphic data on thermal paper.

● Paper-end sensor
Stops printing when this sensor detects paper end.

2.3 Other Built

2.3 Other Built2.3 Other Built

2.3 Other Built----in Functions

in Functionsin Functions

in Functions

● Buzzer
This printer has a built-in buzzer. It is operated in case of an error, operation,

or by a command.

See 4.6 Error Indication

● User memory
Allows downloading of user-defined characters and logo data in the
nonvolatile memory. This data remains stored even after the printer power
is off. For the registration method, refer to Command Reference Manual in
separate document. To acquire the Command Reference Manual, contact your
dealer.

● Memory switch
Setting of various kinds of functions can be stored in nonvolatile memory.

The functions are valid even if the printer power is turned off.

— 14 —

3. PREPARATION

3. PREPARATION3. PREPARATION

3. PREPARATION

3.1 Connecting the AC Power Cord

3.1 Connecting the AC Power Cord3.1 Connecting the AC Power Cord

3.1 Connecting the AC Power Cord

1. Turn off the printer power switch.

1. Turn off the printer power switch.1. Turn off the printer power switch.

1. Turn off the printer power switch.

2. For AC power type (with built

2. For AC power type (with built2. For AC power type (with built

2. For AC power type (with built----in power supply), connect the AC power cord

in power supply), connect the AC power cordin power supply), connect the AC power cord

in power supply), connect the AC power cord

to the AC inlet

to the AC inlet to the AC inlet

to the AC inlet at the back of the printer and plug the AC power cord into the

at the back of the printer and plug the AC power cord into theat the back of the printer and plug the AC power cord into the

at the back of the printer and plug the AC power cord into the

wall outlet.

wall outlet.wall outlet.

wall outlet.

Power connector

Cable connector

Flat side

AC inlet

AC power cord

AC power type

DC power supply type

(built-in power supply)

CAUTION!

CAUTION!CAUTION!

CAUTION!

■ When disconnecting a cable, DO NOT pull out by the cable. Always hold the plug.

■ Always keep the printer away from other noise generating equipment.

■ DO NOT pull the AC power cord. Otherwise fire, electric shock, or power disconnection
may result.

■ If lightning is approaching, unplug the AC power cord from the wall outlet. Otherwise
fire or electric shock may result.

■ Keep the power cord away from heat generating appliances. Otherwise the shield of
power cord may be fused resulting in a fire or electric shock.

■ If the printer will not be used for a long time, leave it disconnected from its supply
outlet.

■ Avoid locating the AC power cord in places which may cause tripping or falling.

— 15 —

Pin

PinPin

Pin Signal

SignalSignal

Signal

1 FG

2 TXD

3 RXD

4 RTS

6 DSR

7 SG

20 DTR

Pin

PinPin

Pin Signal

SignalSignal

Signal

1 FG

2 TXD

3 RXD

4 RTS

6 DSR

7 SG

20 DTR

Pin

PinPin

Pin Signal

SignalSignal

Signal

1 FG

2 TXD

3 RXD

4 RTS

6 DSR

7 SG

Pin

PinPin

Pin

RXD 2

TXD 3

DTR 4

SG 5

DSR 6

CTS 8

3.2 Connecting Interface Cables

3.2 Connecting Interface Cables3.2 Connecting Interface Cables

3.2 Connecting Interface Cables

Confirm that the power switch is OFF and connect the interface cable.
Orient the interface cable terminal correctly and insert it into the interface
connector.

Serial Interface

Parallel Interface

USB Interface

CAUTION!

CAUTION!CAUTION!

CAUTION!

■ When disconnecting the cable, always hold the connector.

■ Be careful not to insert the USB interface cable into the cash drawer kick-out connector.

For serial interface cable, use the one with the following connection.

25-pin - 25-pin cable

9-pin - 25-pin cable

PC

Printer

PC

Printer

CAUTION!

CAUTION!CAUTION!

CAUTION!

Avoid locating the interface cable in places which may cause tripping or falling.

— 16 —

No.

No.No.

No. Signal

SignalSignal

Signal Fu

FuFu

Function

nctionnction

nction

6 1

1 FG Frame Ground

2 DRAWER 1 Drawer 1 drive signal

3 DRSW Drawer switch input

4 VDR Drawer drive power supply

5 DRAWER 2 Drawer 2 drive signal

6 GND Common ground on circuits

3.3 Connecting the Cash Drawer

3.3 Connecting the Cash Drawer3.3 Connecting the Cash Drawer

3.3 Connecting the Cash Drawer

1. Confirm that the power switch is OFF.

1. Confirm that the power switch is OFF.1. Confirm that the power switch is OFF.

1. Confirm that the power switch is OFF.

2. Confirm the top and bottom of the cash

2. Confirm the top and bottom of the cash2. Confirm the top and bottom of the cash

2. Confirm the top and bottom of the cash
drawer cable connector and insert it into

drawer cable connector and insert it intodrawer cable connector and insert it into

drawer cable connector and insert it into
the cash drawer kick

the cash drawer kickthe cash drawer kick

the cash drawer kick----ou

ouou

out connector at the

t connector at thet connector at the

t connector at the

back of the printer.

back of the printer.back of the printer.

back of the printer.

3. Screw the cash drawer's ground wire to the

3. Screw the cash drawer's ground wire to the3. Screw the cash drawer's ground wire to the

3. Screw the cash drawer's ground wire to the
body of the printer.

body of the printer.body of the printer.

body of the printer.

CAUTION!

CAUTION!CAUTION!

CAUTION!

Cash drawer
kick-out connector

Cash drawer cable connector

DO NOT connect any other device than the specified cash drawer to the cash drawer
kick-out connector. (Also DO NOT connect a telephone line.)

(1) Connector Pin Configuration
(2) Electrical characteristics

1) Driving voltage: 24 VDC

Connector used:

TM5RJ3-66 (Hirose)
or equivalent

Applicable connector:

TM3P-66P (Hirose) or
equivalent

2) Driving current: Approx. 1A max. (shall not exceed 510 ms.)

3) DRSW signal: Signal levels: “ L” = 0 to 0.5 V, “ H” = 3 to 5 V

(3) DRSW signal

DRSW signal status can be tested with
the DLE+EOT, GS+a, or GS+r command or
at pin 34 on the parallel interface port.

(4) Drive Circuit (printer side)

1

2

3

V D R

5V

VDR

4
5

6

CAUTION!

CAUTION!CAUTION!

CAUTION!

■ No output is produced while printing.

■ The cash drawers 1 and 2 cannot be driven simultaneously.

■ A solenoid used for the cash drawer should be of 24 & or more. The output current
should be kept at 1A or less; otherwise, breakdown or burning could occur.

— 17 —

3.4 Installing the Printer

3.4 Installing the Printer3.4 Installing the Printer

3.4 Installing the Printer

The printer can be installed horizontally, vertically, and on the wall.
At the time of shipment, the printer is set for horizontal
installation. To install the printer vertically or on the wall, the
following adjustments are required.

1. Adjustment of paper near

1. Adjustment of paper near1. Adjustment of paper near

1. Adjustment of paper near----end sensor position (See section

end sensor position (See sectionend sensor position (See section

end sensor position (See section

3.7)

3.7)3.7)

3.7)

2. Anti

2. Anti2. Anti

2. Anti----slip rubber feet (for vertical setting)

slip rubber feet (for vertical setting)slip rubber feet (for vertical setting)

slip rubber feet (for vertical setting)

3. Optional wall

3. Optional wall3. Optional wall

3. Optional wall----mounting kit (for wall

mounting kit (for wallmounting kit (for wall

mounting kit (for wall----mounting)

mounting)mounting)

mounting)

CAUTI

CAUTICAUTI

CAUTION!

ON!ON!

ON!

Vertical position

■ When used in vertical position, the printer ejects paper not to fall naturally even with

full cutting. Be careful in using the printer built in equipment, etc.

■ Ensure that the wall on which the printer is mounted has enough strength before

installation.

■ When using in horizontal setting, avoid cutting full. Otherwise, the cut paper may

drop into the cutter and may result in double cutting and narrow pieces of paper. This
may cause paper jam.

3.5 Partition for Paper Roll

3.5 Partition for Paper Roll3.5 Partition for Paper Roll

3.5 Partition for Paper Roll

At the time of shipment, this partition is not installed.

1. Confirm that the power switch is OFF.

1. Confirm that the power switch is OFF.1. Confirm that the power switch is OFF.

1. Confirm that the power switch is OFF.

2. Open the printer cover.

2. Open the printer cover.2. Open the printer cover.

2. Open the printer cover.

3. Insert the partition into the slot and align it with the scale inside of the printer

3. Insert the partition into the slot and align it with the scale inside of the printer3. Insert the partition into the slot and align it with the scale inside of the printer

3. Insert the partition into the slot and align it with the scale inside of the printer
which meets the width of the paper roll used.

which meets the width of the paper roll used.which meets the width of the paper roll used.

which meets the width of the paper roll used. When using the 80mm or

When using the 80mm orWhen using the 80mm or

When using the 80mm or

82.5mm wide paper roll, set the partition by using the accessory screw.

82.5mm wide paper roll, set the partition by using the accessory screw.82.5mm wide paper roll, set the partition by using the accessory screw.

82.5mm wide paper roll, set the partition by using the accessory screw.

*58 mm is only for label supporting model.

*58 mm is only for label supporting model.*58 mm is only for label supporting model.

*58 mm is only for label supporting model.

4. Change the setting of paper width by reffering to the section 5.2, "Manual

4. Change the setting of paper width by reffering to the section 5.2, "Manual4. Change the setting of paper width by reffering to the section 5.2, "Manual

4. Change the setting of paper width by reffering to the section 5.2, "Manual
Setting of Memory Switch".

Setting of Memory Switch".Setting of Memory Switch".

Setting of Memory Switch".

Partition

Partition→

Scales→

58mm 80mm 82.5mm

CAUTION!

CAUTION!CAUTION!

CAUTION!

When using 112 paper roll, the partition is not used.

— 18 —

Function

FunctionFunction

Function ON

ONON

ON OFF

OFFOFF

OFF

Initial

InitialInitial

Initial

Settings

SettingsSettings

Settings

1

Communication condition
setting method

DIP switch setting Memory switch

setting

OFF

2 Hand shake XON/XOFF DTR/DSR OFF

3 Bit length 7 bits 8 bits OFF

4 Parity check With parity None OFF

5 Parity selection Even parity Odd parity OFF

6

OFF

7 ON

8 INIT Reset Invalid OFF

Switc

SwitcSwitc

Switch No.

h No.h No.

h No. Function

FunctionFunction

Function ON

ONON

ON OFF

OFFOFF

OFF

Initial

InitialInitial

Initial

Settings

SettingsSettings

Settings

1

Communication condition
setting method

DIP switch setting Memory switch

setting

OFF

2 Hand shake XON/XOFF DTR/DSR OFF

3 Bit length 7 bits 8 bits OFF

4 Parity check

With parity

None

OFF

3.6 Setting DIP Switch

3.6 Setting DIP Switch3.6 Setting DIP Switch

3.6 Setting DIP Switch

The DIP switch is present on the serial interface board.
The function of each switch is as shown below.

DIP switch

Interface board
mounting screws

CAUTION!

CAUTION!CAUTION!

CAUTION!

■ As for the setting of the serial interface, it gives priority to the setting of the memory
switch rather than the DIP switch as the factory default.

■ Consult with the dealer where the printer was purchased when the change of the DIP
switch setting is necessary.

Selecting baud rate

Selecting baud rateSelecting baud rate

Selecting baud rate

38400, 57600 and 115200 bps can also be selected by a command, etc.

— 19 —

Horizontal

Horizontal

Vertical

Vertical

3.7 Adjusting the Paper Near

3.7 Adjusting the Paper Near3.7 Adjusting the Paper Near

3.7 Adjusting the Paper Near----end Sensor

end Sensorend Sensor

end Sensor

1. Lightly push in the paper near

1. Lightly push in the paper near1. Lightly push in the paper near

1. Lightly push in the paper near----end sensor unit.

end sensor unit.end sensor unit.

end sensor unit.

2. Move the paper near

2. Move the paper near2. Move the paper near

2. Move the paper near----end sensor unit to the right and left while keeping to

end sensor unit to the right and left while keeping toend sensor unit to the right and left while keeping to

end sensor unit to the right and left while keeping to

press it. The position to be set varies in accordance with the setting of the

press it. The position to be set varies in accordance with the setting of thepress it. The position to be set varies in accordance with the setting of the

press it. The position to be set varies in accordance with the setting of the
printer

printerprinter

printer, horizontal or vertical, or diameter of the paper roll as shown in the

, horizontal or vertical, or diameter of the paper roll as shown in the, horizontal or vertical, or diameter of the paper roll as shown in the

, horizontal or vertical, or diameter of the paper roll as shown in the

following figure.

following figure.following figure.

following figure.

Sensor Position

Sensor PositionSensor Position

Sensor Position

**1

*2

3

4

5

5

4

3

2

1

Roll paper diameter at the

Roll paper diameter at theRoll paper diameter at the

Roll paper diameter at the

detection of near

detection of neardetection of near

detection of near----end

endend

end

21.0
24.5
28.0
31.5
35.0
21.0
24.5
28.0
31.5
35.0

Outer core diameter of

Outer core diameter ofOuter core diameter of

Outer core diameter of

roll paper used

roll paper usedroll paper used

roll paper used

18.0
21.5
25.5
28.0
32.0
18.0
21.5
25.5
28.0
32.0

* Factory setting for USA version

** Factory setting for other country version

CAUTION!

CAUTION!CAUTION!

CAUTION!

■ Paper remaining differs by the type of paper roll used.

■ The external diameter of the paper roll is only for reference.

■ When a paper end error is detected incorrectly during using a paper roll with a honey­comb type core, move the sensor position to the larger number.

5

4

Paper-near-end
sensor unit

— 20 —

1

2

3

4.

4.4.

4.

MAINTENANCE AND TROUBLESHOOTING

MAINTENANCE AND TROUBLESHOOTINGMAINTENANCE AND TROUBLESHOOTING

MAINTENANCE AND TROUBLESHOOTING

4.1 Setting/Replacing the paper roll

4.1 Setting/Replacing the paper roll4.1 Setting/Replacing the paper roll

4.1 Setting/Replacing the paper roll

1. Pull the cover open button forward.

1. Pull the cover open button forward.1. Pull the cover open button forward.

1. Pull the cover open button forward.

2. Open the printer cover.

2. Open the printer cover.2. Open the printer cover.

2. Open the printer cover.

3333. Insert a paper roll with its print area facing down as shown

. Insert a paper roll with its print area facing down as shown. Insert a paper roll with its print area facing down as shown

. Insert a paper roll with its print area facing down as shown

in the figure and pull out the paper end straightforward

in the figure and pull out the paper end straightforwardin the figure and pull out the paper end straightforward

in the figure and pull out the paper end straightforward
several cm (or inches) out of the printer.

several cm (or inches) out of the printer.several cm (or inches) out of the printer.

several cm (or inches) out of the printer.

4. Firmly close the printer cover until a click can be heard.

4. Firmly close the printer cover until a click can be heard.4. Firmly close the printer cover until a click can be heard.

4. Firmly close the printer cover until a click can be heard.

See 5.3 Manual Setting of Memory Switch

CAUTION!

CAUTION!CAUTION!

CAUTION!

■ Always use the specified types of paper roll.

■ Confirm that the paper roll is set correctly.

■ When the paper is skewed and not extended straightforward from under the printer
cover, open the printer cover and adjust the paper correctly.

■

When the printer cover is opened after setting the paper, be sure to pull the paper

straightforward several cm (or inches) out of the printer, and then close the printer cover.

■ When closing the printer cover, press on the center part of the cover to close it firmly.

■ When setting paper, be careful not to have your finger injured by the manual cutter or
paper edge.

■ In the case of selecting "Valid" with memory SW4-3, the paper is fed and cut
automatically when the printer cover is closed.

WARNING

WARNINGWARNING

WARNING

When opening the printer cover, DO NOT touch the print head or cutter blade. Otherwise,
burning or injury of hand may result.

4.2 Removing Jammed Paper

4.2 Removing Jammed Paper4.2 Removing Jammed Paper

4.2 Removing Jammed Paper

1. Turn the printer power off.

1. Turn the printer power off.1. Turn the printer power off.

1. Turn the printer power off.

2. Open the printer cover.

2. Open the printer cover.2. Open the printer cover.

2. Open the printer cover.
If the cutter blade remains protruded with

If the cutter blade remains protruded with If the cutter blade remains protruded with

If the cutter blade remains protruded with paper jammed, do not force the

paper jammed, do not force thepaper jammed, do not force the

paper jammed, do not force the

printer cover to open. Referring to the section 4.7, restore the blade to the

printer cover to open. Referring to the section 4.7, restore the blade to theprinter cover to open. Referring to the section 4.7, restore the blade to the

printer cover to open. Referring to the section 4.7, restore the blade to the
normal position and then open the cover.

normal position and then open the cover.normal position and then open the cover.

normal position and then open the cover.

3. Remove the jammed paper including any remaining paper shreds.

3. Remove the jammed paper including any remaining paper shreds.3. Remove the jammed paper including any remaining paper shreds.

3. Remove the jammed paper including any remaining paper shreds.

4. Turn on the printer. The auto cutter m

4. Turn on the printer. The auto cutter m4. Turn on the printer. The auto cutter m

4. Turn on the printer. The auto cutter mechanism is initialized and the alarm is

echanism is initialized and the alarm isechanism is initialized and the alarm is

echanism is initialized and the alarm is

cleared.

cleared.cleared.

cleared.

CAUTION!

CAUTION!CAUTION!

CAUTION!

■ If the cutter blade remains protruded with paper jammed, DO NOT open the printer
cover foribly and try to turn OFF and ON the printer power. If the cutter blade cannot
be restored, refer to the section 4.7.

■ The print head is hot immediately after printing. DO NOT touch it with your hand. DO
NOT touch the heating element of the head with a bare hand or metal object either.

— 21 —

4.3 Periodic cleaning

4.3 Periodic cleaning4.3 Periodic cleaning

4.3 Periodic cleaning

If the print head or platen is dirty, clear printing is not available or fault may
occur. If paper dust or the like is present on the sensor protection sheet, label
paper or blackmark paper may not be detected correctly. Periodic cleaning in
accordance with the following procedure is recommended.

1. Turn the printer power off.

1. Turn the printer power off.1. Turn the printer power off.

1. Turn the printer power off.

2. Open the printer cover.

2. Open the printer cover.2. Open the printer cover.

2. Open the printer cover.

3. Wait several minutes. Wipe off any debris on the heating element of the

3. Wait several minutes. Wipe off any debris on the heating element of the3. Wait several minutes. Wipe off any debris on the heating element of the

3. Wait several minutes. Wipe off any debris on the heating element of the
head using a cotton swab soaked in ethyl alcohol.Just after printing, high

head using a cotton swab soaked in ethyl alcohol.Just after printing, highhead using a cotton swab soaked in ethyl alcohol.Just after printing, high

head using a cotton swab soaked in ethyl alcohol.Just after printing, high
temperature remains in the pri

temperature remains in the pritemperature remains in the pri

temperature remains in the print (thermal) head. Be careful not to touch it by

nt (thermal) head. Be careful not to touch it bynt (thermal) head. Be careful not to touch it by

nt (thermal) head. Be careful not to touch it by

hand.

hand.hand.

hand.

4. Moisten the tip of the cotton swab with water and wipe the dirt on the surface

4. Moisten the tip of the cotton swab with water and wipe the dirt on the surface4. Moisten the tip of the cotton swab with water and wipe the dirt on the surface

4. Moisten the tip of the cotton swab with water and wipe the dirt on the surface
of the sensor protection sheet. Avoid using solvent such as alcohol. Use of

of the sensor protection sheet. Avoid using solvent such as alcohol. Use ofof the sensor protection sheet. Avoid using solvent such as alcohol. Use of

of the sensor protection sheet. Avoid using solvent such as alcohol. Use of
it may result in smoky sensor protection sh

it may result in smoky sensor protection shit may result in smoky sensor protection sh

it may result in smoky sensor protection sheet.

eet.eet.

eet.

Sensor

Sensor

Platen

Print (thermal) head

CAUTION!

CAUTION!CAUTION!

CAUTION!

■ Do not touch the surface of the heating element of the print head by bare hand or
metal.

■ Wipe the dust off the surface of the platen periodically with a cotton swab moistened
with ethyl alcohol. Especially, when full cutting is used for label paper, paper dust may
adhere on the platen depending on the property of liner sheet, roll paper diameter,
environmental condition of using the printer, etc.

— 22 —

4.4 Self

4.4 Self4.4 Self

4.4 Self----printing

printingprinting

printing

Insert paper into the printer. With the FEED button pressed and held, turn the
printer power on, keep the FEED button held for about 1 second, and then
release the FEED button. The printer starts self-printing. The printer prints
model name, version, DIP switch setting, memory switch setting, and built-in
fonts.

Firmware version

Interface

Serial communication
condition (Only serial

interface model)

Memory
switch
setting

Buffer size

DIP switch setting
(Only serial interface
model)

4.5 Hexadecimal Dump Printing

4.5 Hexadecimal Dump Printing4.5 Hexadecimal Dump Printing

4.5 Hexadecimal Dump Printing

This function is to print all received data in hexadecimal numbers. If problems
such as missing data, data duplication, etc. should occur, this function allows
checking whether or not the printer is receiving data correctly.
Load the paper into the printer and keep the printer cover open. With the FEED
button pressed and held, turn the printer power on and then close the printer
cover. The printer prints “ HEX dump print mode” followed by the received
data printed in hexadecimal numbers and some characters.

CAUTION!

CAUTION!CAUTION!

CAUTION!

■ The printer prints “ .” if there is no characters corresponding to data.

■ During hexadecimal dump, functions except some command will be disabled.

■ If print data DOES NOT cover a line, press the FEED button to print the line.

When you press the FEED button three times consecutively, or you turn the
printer power off, or the printer receives a reset signal from the interface, the
hexadecimal dump printing is terminated.

Print example

HEX DU MP PRINT
1B 21 00 1B 20
45 46 47 48 49
4F 50 0D 0A 31

MODE
04 41 42 43 44 .!.. .ABCD
4A 4B 4C 4D 4E EFGHIJKLMN
32 33 0D 0A OP..123..

— 23 —

4.6 Error Indication

4.6 Error Indication4.6 Error Indication

4.6 Error Indication

● Paper end
Paper out is detected in two steps: paper near-end and paper end. ERROR LED will

light when the paper is empty. If paper end is detected, refill the paper. If the printer
cover is open, a paper-end is detected.

● Printer cover open
During printing, do not open the printer cover. If you open the printer cover accidentally,

the ERROR LED blinks. Check the paper, pull the paper straightforward several cm (or
inches) out of the printer, and then close the printer cover. Printing resumes
automatically. Sending a command to resume printing may be required depending on
the memory switch setting.

● Cutter lock
If the cutter blade stops operating due to paper jam or the like, the ERROR LED blinks.

Remove the cause of the trouble and press the FEED button. If the blade still does not
move and the printer cover cannot be opened, refer to the section 4.7.

● Thermal head overheat
When you print dense characters or dark image, the head temperature rises. If the

head temperature exceeds a specified level, the printer stops printing operation and
waits till the head temperature is lowered. During waiting, the ERROR LED blinks.
When the head temperature is lowered, printing resumes automatically.

● Paper jam error
If paper feeding is not normal and paper jam occurs in the platen, etc., printing and line

feed operation stop and ERROR LED blinks.

● Power switch operation error
If you turn power on again just after powering off, an error may occur.

Before turning power on again, wait till POWER LED goes off completely after powering
off.

● Black Mark detection error (in Black Mark mode)
When Black Mark cannot be detected even if a certain amount of paper feed is

carried out for Black mark detection, a Black Mark detection error occurs. If black
detection continues more than the specified period, a No Paper condition is
assumed and the same error as No Paper is indicated.

● Waiting for paper (label) cutting
If the “ GS+FF” command is executed under the condition that auto cutter operation

is disabled (memory switch 2-2 is OFF), label paper is ejected and ERROR LED
blinks. When the FEED switch is pressed under this circumstance, paper returns
to the starting position of printing and ERROR LED goes off.

● Paper (label) detection error
If detection is not available even with paper feeding of given amount for detecting

space between labels or label paper, ERROR LED blinks. In this case, adjust the
sensor in the paper sensor adjustment mode. If no detection occurs even after
the sensor adjustment, replace the label paper. If replacing label paper is not
effective for detection, the sensor, etc. may be faulty (degraded). Contact the
service representative.

— 24 —

Status

StatusStatus

Status

POWER

POWERPOWER

POWER

LED

LEDLED

LED

ERROR LED

ERROR LEDERROR LED

ERROR LED

Buzzer

BuzzerBuzzer

Buzzer

Paper-end Lights Lights

Paper near-end Lights Lights

Printer cover open Lights Lights

Printer cover open
error *1

Lights

Cutter lock error Lights

Head overheat error Lights

Paper jam error Lights

Memory check error Lights

Low voltage error Lights

High voltage error or
Power switch operation error

Lights

Macro execution
wait *2

Lights

Black Mark detection
error

OFF

Waiting for paper

(label) cutting*L, *M

OFF

Paper (label)
detection error*L, *M

OFF

Lighting and blinking status of each error including the above is shown below.

*1: When the printer is printing.
*2: The ERROR LED may blink even in the execution of macro function.

4.7

4.74.7

4.7

When the Paper Cover Cannot Be Opened

When the Paper Cover Cannot Be OpenedWhen the Paper Cover Cannot Be Opened

When the Paper Cover Cannot Be Opened

If the cutter blade remains protruded due to paper jam or for any abnormality,
opening the paper cover may be disabled. In this case, do not open the paper
cover forcibly. Insert a Phillips screwdriver (size #1) into the cutter lock releasing
feed hole and turn it in the direction of arrow (clockwise).

When you find that both ends
of the blade reached the lowest
position, stop turning the
screwdriver. Open the cover
and follow the procedure of
removing jam or other cause of
trouble.

Phillips screwdriver

— 25 —

Cutter lock
releasing feed hole

147

102 or less

Paper width 112

1

5. OTHER

5. OTHER5. OTHER

5. OTHER

5.1 External Views and Dimensions

5.1 External Views and Dimensions5.1 External Views and Dimensions

5.1 External Views and Dimensions

(Unit: mm)

177

213

5.2 Printing Paper

5.2 Printing Paper5.2 Printing Paper

5.2 Printing Paper

Use the print paper shown in the following table or the paper with equivalent
quality.

Paper Type Product Name

Paper Type Product NamePaper Type Product Name

Paper Type Product Name
Recommended thermal F230AA, P220AG, HP220A, HP220AB-1, P220AB, P220AE-1,
paper roll PB670 (Red/Black), PB770 (Blue/Black) from Mitsubishi Paper

TF50KS-E2D from Nippon Paper
PD150R, PD160R from Ohji Paper

0

Paper width 82.5

0

1

Paper width 80

0

1

4

Maximum print area 104

4

Maximum print area 82.5

4

Maximum print area 72

4

Printing surface

(Unit: mm)

Paper thickness (∝m)*

Core inner diameter d (mm)

Core outer diameter D (mm)

65-75

12
18

75-150

25.4

32

*Thickness of label paper is the total of the

thickness of “ liner sheet” and “ label” .

CAUTION!

CAUTION!CAUTION!

CAUTION!

DO NOT use the following type of paper roll.

■ Paper with folds.

■ Paper with bent corners.

■ Paper pasted or glued to the core.

■ In-wound paper roll (print side in).

— 26 —

Item

ItemItem

Item Dimensions

DimensionsDimensions

Dimensions

A Liner width

0

58 to 112

-1

B Label width

54 to 108 +_ 0.5

C Left edge of label 2 + 0.5

D Print width 50 to 104

E Top margin

2 +_ 1

F Print length 21 to 296

G Bottom margin

2 +_ 1

H

Cut position between labels

1/2 x (Size I)

I Gap between labels 4 to 30

J Label length 25 to 300

K Label pitch I+J

L Left margin

2 +_ 1

M Right margin

2 +_ 1

a) Label paper *L

A

C B

L D

Full cut
position

M

E

F

Paper feeding

direction

H I

J

K

Unit: mm

Printable area

G

CAUTION!

CAUTION!CAUTION!

CAUTION!

Pay attention to the following when using Auto Cutter. Otherwise, a cutter lock or a
cutter failure may occur.

■ Set the cut length of paper to 25 mm or more.

■ When using label paper, cut the gap between labels (liner sheet). Do not cut the label
paper (tack paper).

■ Adusting the paper sensor must be carried when the type of liner is changed.

— 27 —

Item

ItemItem

Item Dimensions

DimensionsDimensions

Dimensions

A Right edge of black mark 15 or more

B Left edge of black mark 0 to 1.5

C Black mark height 5

D Cut position in black mark 2.5

E Top margin 6.5 / 12

F Black mark pitch 30 to 300

G Bottom margin 9

b) Black mark paper (BM paper)

A

B

C

D

Cut position

E

Printable area

F

Paper feeding

direction

Black Mark (printed on the reverse)

G

Unit: mm

* In the case of the operation that the printer cuts the paper, the top margin will be

changed by the setting of the memory switch 4-8. It is 6.5mm at 0 (OFF) and 12mm at
1(ON).

* In the case of the operation that the printer does not cut the paper, the top margin is

6.5mm.

CAUTION!

CAUTION!CAUTION!

CAUTION!

■ PCS value of black mark must be 0.9 or more.

■ When using the black mark paper, consider the margin of +/- 2 mm for the print position
against the standard position and +/- 5 mm for print length.

■ Refer to the above drawing for the printable area and have enough margings specified
in the marks E and G. If the print data size is out of the printable area, the printer
should skip to next page.

— 28 —

Mark

MarkMark

Mark Item

ItemItem

Item Dimensions

DimensionsDimensions

Dimensions

A Right edge of black mark 15 or more

B Left edge of black mark 0 to 1.5

C Black mark height 5

D Cut position in black mark 2.5

E Top margin 6.5 / 12

F Black mark pitch 30 to 300

G Bottom margin 9

Switch No.

Switch No.Switch No.

Switch No.

Setting

SettingSetting

Setting

0 (OFF)

0 (OFF)0 (OFF)

0 (OFF)

1 (ON)

1 (ON)1 (ON)

1 (ON)

Memory SW1

-1

Power ON Info

Valid

Not send

SW1-2 Buffer Size

4k bytes

45 bytes

SW1-3 Busy Condition

Full/Err

Full

SW1-4 Receive Error

Print "?"

No Print

SW1-5 CR mode

Ignored

LF

SW1-6 Reserved

Fixed



SW1-7 DSR Signal

Invalid

Valid

SW1-8 Init Signal

Invalid

Valid

Memory SW2

-1

Reserved



Fixed

SW2-2 Auto Cutter

Invalid

Valid

SW2-3 Spool Print

Invalid

Valid

SW2-4 Full Col Print

LineFeed

WaitData

SW2-5 Resume aft PE

Next Top

SW2-6 Reserved

Fixed



SW2-7 Reserved

Fixed



SW2-8 PNE Sensor

Valid

Invalid

Memory SW3

-1

Resum Cttr Err

Valid

Invalid

SW3-2

Reserved

Fixed



SW3-3 Parallel 31 Pin

Valid

Invalid

SW3-4 Reserved

Fixed



SW3-5 Reserved

Fixed



SW3-6 Reserved

Fixed



SW3-7 CBM1000 Mode

Invalid

Valid

SW3-8 Resum Open Err

Close

Command

5.3 Manual Setting of Memory Switch

5.3 Manual Setting of Memory Switch5.3 Manual Setting of Memory Switch

5.3 Manual Setting of Memory Switch

Memory switches can be set manually or by a command.
For manual setting, refer to the next page.
The function of each memory switch is shown in the following table.

(The white-on-black characters are factory setting.)

Notes:
*1: The factory setting of "Paper Select" will be different, depending on the model classfication.
*2: In the case of selecting the thermal roll with the SW4-4, the SW4-5 will not be available. The

SW4-5 will be set to "Black Mark" status for the Black Mark version printer.

*3: In the label mode (with memory switches SW4-4 and SW4-5 set to ON), full cutting is used for

paper regardless of the setting of memory switch SW4-8.

*4: When printing on label paper, printing columns of 660 dots is not usable.

Memory switch SW2-8 is not usable with label paper.

— 29 —

Mark

MarkMark

Mark Item

ItemItem

Item Dimensions

DimensionsDimensions

Dimensions

A Right edge of black mark 15 or more

B Left edge of black mark 0 to 1.5

C Black mark height 5

D Cut position in black mark 2.5

E Top margin 6.5 / 12

F Black mark pitch 30 to 300

G Bottom margin 9

Switch No.

Switch No.Switch No.

Switch No.

Setting

SettingSetting

Setting

0 (OFF)

0 (OFF)0 (OFF)

0 (OFF)

1 (ON)

1 (ON)1 (ON)

1 (ON)

Memory SW1

-1

Power ON Info

Valid

Not send

SW1-2 Buffer Size

4k bytes

45 bytes

SW1-3 Busy Condition

Full/Err

Full

SW1-4 Receive Error

Print "?"

No Print

SW1-5 CR mode

Ignored

LF

SW1-6 Reserved

Fixed



SW1-7 DSR Signal

Invalid

Valid

SW1-8 Init Signal

Invalid

Valid

Memory SW2

-1

Reserved



Fixed

SW2-2 Auto Cutter

Invalid

Valid

SW2-3 Spool Print

Invalid

Valid

SW2-4 Full Col Print

LineFeed

WaitData

SW2-5 Resume aft PE

Next Top

SW2-6 Reserved

Fixed



SW2-7 Reserved

Fixed



SW2-8 PNE Sensor

Valid

Invalid

Memory SW3

-1

Resum Cttr Err

Valid

Invalid

SW3-2

Reserved

Fixed



Mark

MarkMark

Mark Item

ItemItem

Item Dimensions

DimensionsDimensions

Dimensions

A Right edge of black mark 15 or more

B Left edge of black mark 0 to 1.5

C Black mark height 5

D Cut position in black mark 2.5

E Top margin 6.5 / 12

F Black mark pitch 30 to 300

* In this printer, Memory Switches 9-3 and 9-4 are not usable.

Manual Setting of Memory Switch (Memory SW)

Manual Setting of Memory Switch (Memory SW)Manual Setting of Memory Switch (Memory SW)

Manual Setting of Memory Switch (Memory SW)

The memory switch can be selected, changed, or written by the combination of
three actions: pressing the FEED button, pressing and holding the FEED button,
and opening or closing the printer cover.

— 30 —

1.

Entering memory switch setting mode.
Set paper in the printer and keep the printer cover open. With the FEED
button pressed and held, turn the printer power on, and then press the FEED
button twice. Close the cover. If the current settings of the memory switch
etc. are printed, the printer is now in the memory switch setting mode.

0: OFF state

Memory SW (1) 00000000

1: ON state

(No indication for 0/1 with memory switch SW7 through SW10)

2.

3.

Selecting memory switch (MEMORY SWITCH SELECT MODE)
When the FEED button is pressed short (*1), printing occurs in the order of

“ Memory SW1”  “ Memory SW2”  “ Memory SW3”  ......“ Memory

SW10”  “ Save To Memory”  “ Memory SW1”  ...... repeatedly. When

the memory switch you want to change is reached, press and hold the
FEED button (for more than 2 seconds).
Selecting each switch item
2-16 items are provided for setting in each switch. By pressing and holding
the FEED button long (*2), the printer goes to the next item and prints the
current setting of the item. Repeat pressing and holding untill the item
you want to change is reached.

OFF state: ERROR LED OFF

Power ON Info (Valid )

ON state: ERROR LED ON

(With memory switch SW7 through SW10, ERROR LED goes on only at the factory setting.)

4.

5.

6.

7.

Changing the setting
When the item you want to change is printed, press the FEED button short

(*1). The changed set value is printed. (When the change of the set value
is repeated, the original set value is recovered). When you press the FEED
button long (*2), the set value is accepted and then the printer goes to the
next setting item.
Returning to the MEMORY SWITCH SELECT MODE (the above Item 2)
When the setting of the desired content is completed, open the printer
cover and then close the printer cover. This allows the printer to print the
setting of the changed memory switch.
Saving the setting and exiting the memory switch setting mode
Press the FEED button short (*1) to move to “ Save To Memory” . Then
press and hold the FEED button. The printer prints the contents of new
setting and exits the memory switch setting mode to return to the normal
standby state.
* Unless saving the setting is executed, the changed setting cannot be

enabled.
Initializing the memory switch
When you want to return the memory switch setting to the initial state, go
to “ Save To Memory” in the above procedure. Here, open the printer
cover and press and hold the FEED button till buzzer sounds. This allows
the printer to return to the initial state.
* All the memory switches settings are returned to the factory set values.

*1: Press for less than 2 seconds *2: Press for more than 2 seconds

— 31 —

Mark

MarkMark

Mark Item

ItemItem

Item Dimensions

DimensionsDimensions

Dimensions

A Right edge of black mark 15 or more

B Left edge of black mark 0 to 1.5

C Black mark height 5

D Cut position in black mark 2.5

E Top margin 6.5 / 12

F Black mark pitch 30 to 300

5.4 Selecting Paper Type

5.4 Selecting Paper Type5.4 Selecting Paper Type

5.4 Selecting Paper Type

*L, *M

*L, *M*L, *M

*L, *M

Paper type selection is available by the combination of memory switches SW4­4 and SW4-5 by the used of “ Memory Switch Select Mode” . In addtion, the
following procedure is available.

1 Enter Selecting Paper Type mode.

1 Enter Selecting Paper Type mode.1 Enter Selecting Paper Type mode.

1 Enter Selecting Paper Type mode.

1)Open the printer cover and remove paper. Pressing and holding the

FEED

FEED FEED

FEED button

buttonbutton

button, turn the printer power ON. The POWER LED starts blinking.

2)Release the FEED button

FEED buttonFEED button

FEED button and then close the printer cover. Buzzer sounds
and the paper type currently set is indicated by the LED on the operation
panel.

2 Select Paper Type.

2 Select Paper Type.2 Select Paper Type.

2 Select Paper Type.

Press the FEE

FEEFEE

FEED button

D buttonD button

D button to match the paper type loaded to the LED indications

in the table below. (Refer to the table below.)

3 Save the selected Paper Type to the Printer.

3 Save the selected Paper Type to the Printer.3 Save the selected Paper Type to the Printer.

3 Save the selected Paper Type to the Printer.

Open and close the printer cover. By this operation, selected paper type is
stored in the printer memory and the Selecting Paper Type mode is terminated.
Since then, "P.Length Set" of Memory switch 4-1 becomes disable.
When closing the printer cover during the setting a Black Mark paper or label
paper in the printer, paper length is measured, and the result will be printed
out.

* If Paper Detection error occurs at the measurement of paper length, the

printer automatically enters Adjusting Paper Sensor mode. Adjust the
sensor in accordance with “ 5-5 Adjusting Paper Sensor” .

5.5 Adjusting Pa

5.5 Adjusting Pa5.5 Adjusting Pa

5.5 Adjusting Paper Sensor

per Sensorper Sensor

per Sensor

*L, *M

*L, *M*L, *M

*L, *M

Before using Black Mark paper (BM paper) or label, adjust the Paper sensor.
First, hold the lever at the upper end of the sensor adjustment control cover
located at the left of the Power switch and press the lever down and toward the
front to remove the cover from the printer.
As shown below, the most left one is a label paper sensor adjuster, the next is
Black Mark paper sensor adjuster, and the right one is a level indicator LED.
Adjust them in the following procedure.

— 32 —

Black Mark sensor

Label light receiving
sensor *L

Metal frame

Label paper sensor
adjuster *L

Level indicator
LED

Black Mark paper
sensor adjuster

1 Enter Adjusting Paper Sensor mode.

1 Enter Adjusting Paper Sensor mode.1 Enter Adjusting Paper Sensor mode.

1 Enter Adjusting Paper Sensor mode.

Label light emitting sensor *L

Open the printer cover, remove paper, and then set the printer power switch
to ON. Here, POWER LED and ERROR LED go on with the buzzer sound.
Then close the printer cover while pressing the FEED button

FEED buttonFEED button

FEED button. The ERROR

LED starts blinking with the buzzer sound.

2 Set Paper to

2 Set Paper to2 Set Paper to

2 Set Paper to be adjusted to the Printer.

be adjusted to the Printer.be adjusted to the Printer.

be adjusted to the Printer.
This printer has three types of built-in paper sensors.
In case of label, set it so that label is positioned on the label light receiving
sensor and label light emitting sensor. In case of Black Mark paper, set it so
that the printable portion (other than black mark) is positioned on the Black
Mark sensor. With this state kept, closing the printer cover causes ERROR
LED to blink with the buzzer sound.

3 Adjust Paper Sensor.

3 Adjust Paper Sensor.3 Adjust Paper Sensor.

3 Adjust Paper Sensor.

Turn the corresponding adjuster counterclockwise by using a tapered flat
screwdriver. Set the adjuster at the position where LED begins to change
from orange to green.

Turning the adjuster
counterclockwise

Green

Orange

Red

* While turning the adjuster by the screwdriver, do not let the part of the

screwdriver touch the metal frame. Otherwise proper LED light color
will not be displayed while touching.

4 Perform Paper Measuring operation

4 Perform Paper Measuring operation4 Perform Paper Measuring operation

4 Perform Paper Measuring operation

When the FEED button

FEED buttonFEED button

FEED button is pressed, label is fed and paper measuring is carried.If

the FEED button

FEED buttonFEED button

FEED button is presed during the paper measuring, the result will be

printed out as follows, and the printer memory switch will be initialized.

* The measuring result is a reference value

showing a label length

showing a gap between labels

showing a black mark pitch

showing a black mark height

Label Length
Gap Length

:

XXXmm

:

XXmm

Black mark Interval
Black mark Length

:

XXXmm

:

XXmm

< Example of label measuring result*L >

< Example of black mark paper measuring re sult *M>

— 33 —

5.6 Full cutting label paper

5.6 Full cutting label paper5.6 Full cutting label paper

5.6 Full cutting label paper

*L

*L*L

*L

When full-cutting the label paper with the printer installed horizontally,Be sure
that the guide plate is mounted on the paper exit of the printer cover.
(This guide plate was set to the printer at the time of factory shipment.)
The Guide Plate prevents cut paper from dropping in the printer.

CAUTION!

CAUTION!CAUTION!

CAUTION!

■ If about 10 sheets of cut paper accumulate on the paper exit, remove the paper.

···· Stacking of 10 or papers, paper jam may occur.

Stacking of 10 or papers, paper jam may occur.Stacking of 10 or papers, paper jam may occur.

Stacking of 10 or papers, paper jam may occur.

■ Remove the guide plate in other than full-cutting label paper with the printer set
horizontally.

···· The manual cutter cannot be used when the guide plate is mounted.

The manual cutter cannot be used when the guide plate is mounted.The manual cutter cannot be used when the guide plate is mounted.

The manual cutter cannot be used when the guide plate is mounted.

···· Short label paper with the printer set vertically may be hard to exit.

Short label paper with the printer set vertically may be hard to exit.Short label paper with the printer set vertically may be hard to exit.

Short label paper with the printer set vertically may be hard to exit.

● Mounting and Dismounting Guide Plate

· Mounting
With the printer cover kept open, insert th

With the printer cover kept open, insert thWith the printer cover kept open, insert th

With the printer cover kept open, insert the tabs of the guide plate to the two

e tabs of the guide plate to the twoe tabs of the guide plate to the two

e tabs of the guide plate to the two

mounting holes (either right or left hole) located at the inside of the cover front. Set

mounting holes (either right or left hole) located at the inside of the cover front. Setmounting holes (either right or left hole) located at the inside of the cover front. Set

mounting holes (either right or left hole) located at the inside of the cover front. Set
the guide plate with its lib facing toward you.

the guide plate with its lib facing toward you.the guide plate with its lib facing toward you.

the guide plate with its lib facing toward you.
Then, with the guide plate warping toward you, insert the tabs to the two mounting

Then, with the guide plate warping toward you, insert the tabs to the two mountingThen, with the guide plate warping toward you, insert the tabs to the two mounting

Then, with the guide plate warping toward you, insert the tabs to the two mounting
holes at the opposite side of the cover.

holes at the opposite side of the cover.holes at the opposite side of the cover.

holes at the opposite side of the cover.

· Dismounting
With the printer cover kept open, pull the center portion of the guide plate toward

With the printer cover kept open, pull the center portion of the guide plate towardWith the printer cover kept open, pull the center portion of the guide plate toward

With the printer cover kept open, pull the center portion of the guide plate toward
you to remove the guide plate.

you to remove the guide plate.you to remove the guide plate.

you to remove the guide plate.

Warp toward you

Tabs for
mounting hole

Lib

— 34 —

Set similarly at the
opposite side