Tut Systems XL-12000S User Manual

XL-12000S
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MANAGED, HIGH-SPEED NETWORK MODEM USER GUIDE
XL-12000S
Warranty Policy
Warranty Summary
This Tut Systems product is warranted against defects in material and workmanship and will substantially conform to Tut Systems product documentation for a period of one (1) year from the date of shipment.
Y2K Compliance The Company’s products, including separately sold software applications, are designed to be used prior to, during, and after the calendar year 2000 and will operate during each such time period without error relating to date data, specifically including any error relating to, or the product of, date data which repre­sents or references different centuries or more than one century.
Tut Systems will, at its option, either repair or replace products that prove to be defective. For warranty or repair, return this product to a service facility designated by reseller in accordance with reseller instructions which such instructions shall be in accordance with those set forth in Tut Systems Standard Terms and Conditions of Sale.
Limitations of Warranty
The foregoing warranty shall not apply to defects resulting from abuse, neglect by Buyer, improper installation or application by Buyer, Buyer-supplied software or interfacing, unauthorized modification or misuse, operation outside of the environmental specifications for the product, acts of God, or improp­er site preparation or maintenance.
Note: No other warranty is expressed or implied by statute or otherwise, regarding the product including their fitness for any purpose, their quality, their merchantability, non-infringement or oth­erwise.
Exclusive Remedies
The remedies provided herein are the buyer’s sole and exclusive remedies. Tut Systems shall not be liable for any direct, indirect, special, incidental, or consequential damages, whether based upon contract, tort, or any other legal theory. Warranties apply only to original purchaser or end­user and cannot be assigned or transferred to subsequent parties. Tut Systems Standard Terms and Conditions of Sale contain the full text of the product limited warranty.
Assistance
For assistance, contact your nearest Tut Systems Sales and Service office.
FCC Radio Frequency Interference Statement
This equipment has been tested and found to comply with the limits for a computing device, pursuant to Part 15 of FCC Rules. These limits are designed to provide reasonable protection against harmful inter­ference when the equipment is operated in a commercial environment. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interfer­ence will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
1. Reorient or relocate the receiving antenna.
2. Increase the separation between the equipment and receiver.
3. The equipment and the receiver should be connected to outlets on separate circuits.
4. Consult the dealer or an experienced radio/television technician for help.
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MANAGED, HIGH-SPEED NETWORK MODEM USER GUIDE
Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.
The information contained in this publication is the latest available. However, Tut Systems reserves the right to change specifications of hardware and software without prior notice. Purchasers of Tut Systems’ products should make their own evaluation to determine the suitability of each product for their specific application. Tut Systems’obligations regarding the use or application of its products shall be limited to those commitments to the purchaser set forth in its Standard Terms and Conditions of Sale for a deliv­ered product.
Published by Tut Systems, Inc. 2495 Estand Way Pleasant Hill, CA 94523-3911 925-682-6510 fax 925-682-4125 www.tutsys.com
Copyright © 1998 by Tut Systems, Inc. All rights reserved. No part of the contents of this manual may be reproduced or transmitted in any form or by any person without written permission from the publisher.
Printed in the United States of America.
Tut Systems Manual P/N 220-03141-10 111298
ii TUT SYSTEMS
MANAGED, HIGH-SPEED NETWORK MODEM USER GUIDE
Go to Figures and Tables
XL-12000S
Table of Contents
1.0 XL-12000S Product Overview 1
2.0 Technical Specifications 2
3.0 What’s in the Box 3
4.0 Installation 4
5.0 Panel Indicators and Connectors 7
5.1 Front Panel Indicators 7
5.2 Rear Panel Indicators and Connectors 9
6.0 Power and Boot Up Sequence 10
7.0 Configure the Modem 11
7.1 Quick Start 11
7.2 Detailed Procedures 14
7.2.1 Choosing the Appropriate Bridging/Routing Option 14
7.2.2 User Interface Keyboard Commands 26
7.2.3 Procedures for Initial Configuration 28
7.2.3.1 HyperTerminal 28
7.2.3.2 Login Display 30
7.2.3.3 Main Menu Display 32
7.2.3.4 Modem Management 32
7.2.3.5 Telnet Setup 35
7.2.3.6 Modem Configuration 35
7.2.3.7 Password 39
8.0 Advanced Modem Features 41
8.1 SNMP Management 41
8.2 Modem DHCP Relay Agent 43
8.3 Upgrade Software 44
9.0 Modem Statistics 48
9.1 Modem Status 48
9.2 Modem IP Packet Statistics 50
10.0 Troubleshooting 52
11.0 Technical Assistance and Customer Support 57 Appendix A: Pinout Assignments 58 Appendix B: Reference Screen Shots 59 Appendix C: Measuring Line Length 65 Appendix D: Subnet Mask Table 66
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Figures
Figure 4.1 RJ-45 10Base-T Straight-through Cable 4 Figure 4.2 RJ-11 DSL Line Cable 5 Figure 4.3 XL-12000S Installation with a Hub or Node 6 Figure 5.1 XL-12000S Front Panel 8 Figure 5.2 XL-12000S Rear Panel 9 Figure 7.1 Serial Session/Version ID Screen 13 Figure 7.2 Bridging Example One (Basic Bridging) 15 Figure 7.3 Bridging Example Two (Advanced Bridging) 17 Figure 7.4 Routing Example One 20
(Using a Router and Bridge Combination)
Figure 7.5 Routing Example Two 22
(Using a Router and Router Combination) Figure 7.6 Bridge Non-IP 24 Figure 7.7 Serial Session/Version ID Screen 30 Figure 7.8 Login Display Screen 31 Figure 7.9 Main Menu Screen 32 Figure 7.10 Modem Management Screen 33 Figure 7.11 Modem Configuration Screen 36 Figure 7.12 Password Change Screen 39 Figure 8.1 SNMP Management Screen 42 Figure 8.2 DHCP Relay Agent Screen 43 Figure 8.3 Upgrade Software Screen 46 Figure 9.1 Modem Status Screen 48 Figure 9.2 Modem IP Packet Statistics Screen 50 Figure C.1 Using an Ohmmeter to Measure the Length of Phone Wire 65
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Tables
Table 7.1 Keyboard Commands 27 Table 7.2 Specific Field Information for the Modem 34
Management Screen Table 7.3 Specific Field Information for the Modem Configuration Screen 37 Table 7.4 Specific Field Information for the Password Change Screen 40 Table 8.1 Specific Field Information for the SNMP Management Screen 42 Table 8.2 Specific Field Information for the DHCP Relay Agent Screen 44 Table 8.3 Specific Field Information for the Upgrade Software Screen 46 Table 9.1 Specific Field Information for the Modem Status Screen 49 Table 9.2 Specific Field Information for the Modem IP Packet 50
Statistics Screen Table A.1 RJ-45 10Base-T Ethernet Connector on Rear of Modem 58 Table A.2 RJ-11 DSL Line Connector on Rear of Modem 58 Table D.1 Subnet Mask Tables 66
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vi TUT SYSTEMS
MANAGED, HIGH-SPEED NETWORK MODEM USER GUIDE
1.0 XL-12000S Product Overview
The XL-12000S modem is a high-speed, SDSL (Symmetrical Digital Subscriber Line) point-to-point managed modem created to extend Local Area Networks (LANs) up to 12,000 feet using ordinary tele­phone wires. The modem uses Digital Subscriber Line (DSL) trans­mission technology to deliver data at 2 Mbps.
The XL-12000S is designed for easy installation. Front panel LEDs provide status and operational information. The modem is ideally suited for connecting LANs in a campus environment where LANs may be spread out over two miles. The XL-12000S units function as a pair; one as Master and the other as Slave. Once the modem is installed and configured, the user may continue to use the serial Console port, open a Telnet session, or use SNMP to configure further changes such as bridging or routing.
XL-12000S
1.0 XL-12000S PRODUCT OVERVIEW TUT SYSTEMS 1
XL-12000S
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2.0 Technical Specifications
Data Rate: 2.048 Mbps
Line Length: Up to 12,000 ft. on 24 AWG wire
Up to 9,000 ft. on 26 AWG wire
Ethernet Interface: Compliant with IEEE 802.3 10Base-T
Console Interface: RS-232
Operating Voltage: 120/240 VAC 50/60 Hz
wall transformer
Power Consumption: 5 Watts
Operating Temperature: -5˚ to 55˚ C
Storage Temperature: -40˚ to +70˚ C
Relative Humidity: 5% to 90% (non-condensing)
Compliance: UL, CSA, CE, FCC Part 15 Class A
Software: SNMPv1 agent supports rfc-1213,
2 TUT SYSTEMS 2.0 TECHNICAL SPECIFICATIONS
rfc-1493, and Tut Enterprise MIB
Telnet
Spanning Tree Protocol (STP) Bridging
Static Routing
DHCP Relay Agent
MANAGED, HIGH-SPEED NETWORK MODEM USER GUIDE
3.0 What’s in the Box
Confirm that there is one each of the following items:
Description
XL-12000S Modem
XL-12000S User Manual
RJ-45 10Base-T Straight-through Cable
RJ-11 DSLLine Cable
Wall Transformer w/Lightning Protection
XL-12000S Enterprise SNMP MIB Diskette You will also need a PC with a serial port and a serial cable to
connect to the modem’s point of connection, which is an RS-232 Console port (DB-9 female).
XL-12000S
3.0 WHAT’S IN THE BOX TUT SYSTEMS 3
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1
8
1
2
3
6
1
2
3
6
8
1
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4.0 Installation
1. Remove the modem and wall transformer from the shipping car-
ton. Remove the wall transformer from its box. Remove the plastic wrapper from around the modem.
a. Remove the cable ties from each of the cables and place
them side by side.
b. Each of the cables is identified as follows:
(1) RJ-45 10Base-T straight-through cable: Acable with
RJ-45 connectors is used to connect the modem to a 10Base-T hub or node. If connecting to a node (PC, server or workstation), the switch on the back of the modem will allow this cable to be used like a cross­over cable (Figure 4.1).
Figure 4.1. RJ-45 10Base-T Straight-through Cable
(2) RJ-11 DSL Line cable: Acable with RJ-11 connectors
at each end. RJ-11 connectors have four contacts and are smaller than the RJ-45 connectors, which have eight contacts. The diameter of the RJ-11 cable is smaller than the RJ-45 cable. This cable is used to connect the modem to the telephone jack (Figure 4.2).
4 TUT SYSTEMS 4.0 INSTALLATION
Note: RJ-11 cables generally have four contacts and six pinout positions. The pinout assignments for the RJ-11 and RJ-45 connectors are provided in Appendix A.
MANAGED, HIGH-SPEED NETWORK MODEM USER GUIDE
2
5
3
4
3
4
5
2
Figure 4.2 RJ-11 DSL Line Cable
XL-12000S
2. Select a convenient location near the Ethernet device to which
the modem will be connected. The modem should be kept away from excessive heat or cold. Operating temperature range is
-5˚C to 55˚C.
3. Connect an RJ-45 straight-through cable from the 10Base-T
Ethernet connector of the XL-12000S to an Ethernet device (PC, server, workstation or hub) as shown in Figure 4.3. If connecting to a PC, server, or workstation, set the Ethernet connection switch on the back of the modem to the “Crossed” position. If connecting to a 10Base-T hub, set the switch to “Normal”.
4. Connect the RJ-11 DSL Line cable from the DSL connector on
the modem to the telephone jack as shown in Figure 4.3. Verify that you have a telephone line linking the two XL-12000S
modems. Verify that this line has no bridge taps and is generally free of noise.
5. Connect the wall transformer as shown in Figure 4.3.
6. Remove the SNMP/MIB floppy disk and set aside.
4.0 INSTALLATION TUT SYSTEMS 5
XL-12000S
10Base-T
Cable
Switch in Normal
(Hub) Position
RJ-11
RJ-45
10BASE-T
ETHERNET
10BASE-T
LINK
CONSOLE
12VDC
-
+
RS-232
DSL
ETH
ERN
ET
C
O
N
N
EC
TIO
N
NORMAL
C
O
N
N
EC
T
T
O
H
U
B
CROSSED
C
O
N
N
EC
T
T
O
N
O
D
E
XL-12000S
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Figure 4.3 XL-12000S Installation with a Hub or Node.
Note: The Ethernet connection switch facilitates use with either a hub or node.
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5.0 Panel Indicators and Connectors
This section describes the indicators and connectors on the front and rear of the XL-12000S modem.
5.1 Front Panel Indicators
Figure 5.1 shows the LED indicators that provide status and opera­tional information on the XL-12000S Modem.
Power LED
The blue Power LED remains lit while the unit has power.
Activity LEDs
The DSL RX and DSL TX LEDs flash green when receiving and transmitting data.
Status LED
At power up, the Status LED flashes red while the modem performs a diagnostic self-test and performs software decompression. After the modem completes its self-test, the LED will extinguish, indicating that the modem is ready for normal operations.
The Status LED will flash red when software is being downloaded during subsequent maintenance activity. Steady red indicates unit failure; refer to the “Troubleshooting” section of this manual.
DSL Link
A flashing DSL link LED indicates that the modem is in the process of linking to the other modem. After the two XL-12000S units have secured the DSL link, the DSL Link LED glows a steady green. The LED is off when there is no link. If the link remains off, refer to the “Troubleshooting” section of this manual (section 10.0).
5.0 PANEL INDICTORS AND CONNECTORS TUT SYSTEMS 7
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XL-12000S HIGH SPEED L AN MODEM
POWER
DSL RX
DSL TX
STATUS
DSL LINK
DSL RX
Flashing Green
: On when receiving data.
DSL LINK
Steady Green
: Normal link.
Flashing Green
: Linking (about one minute).
Off
: No link.
STATUS
Flashing Red
: Power up self-test or software download in progress.
Off
: Normal condition.
Steady Red
: Board failure.
Contact Tut Systems Customer Support.
DSL TX
Flashing Green
: On when transmitting data.
POWER
Blue
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Figure 5.1 XL-12000S Front Panel
8 TUT SYSTEMS 5.0 PANEL INDICATORS AND CONNECTORS
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Power Connection 10Base-T
Link
Green
: Indicates valid 10Base-T link.
Flashing Green
:
Indicates activity.
Off
: No link.
10Base-T Ethernet Connection
To connect to a PC, server, workstation, or hub.
DSL Connector
To the telephone line for the remote modem.
Ethernet Connection
Normal
: Select Normal if connecting to a hub.
Crossed:
Select Crossed if connecting to a node (PC, server, or workstation).
Console Port (RS-232 Connection)
To connect to computer for management session.
XL-12000S
CONSOLE
RS-232 RJ-45 RJ-11
10BASE-T
LINK
10BASE-T
ETHERNET
ETHERNET
CONNECTION
NORMAL
CONNECT
TO HUB
CROSSED
CONNECT
TO NODE
DSL
12VDC
-
+
XL-12000S
5.2 Rear Panel Indicators and Connectors
10Base-T Link LED
A green LED indicates a valid Ethernet link. When flashing, the LED indicates traffic on the link. When the LED is off, there is no valid link. If this occurs, see section 10.0, “Troubleshooting”.
Console Port
The console port (RS-232) connects to a PC with a VT-100 terminal or PC VT-100 emulator for opening a management session.
Figure 5.2 XL-12000S Rear Panel
5.0 PANEL INDICATORS AND CONNECTORS TUT SYSTEMS 9
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6.0 Power and Boot Up Sequence
1. Verify that the LAN and DSL lines are connected according to
the wiring diagram described in the “Installation” section (see Figure 4.1 or Figure 4.2).
2. Plug the 120 VAC/12 VDC wall transformer (220VAC for inter-
national use) into a wall outlet. Verify that the Power (blue) LED comes on.
3. Verify that the 10Base-T Link (green) LED on the rear panel is
illuminated. If the unit is not connected to an Ethernet (10Base-T) source (e.g., computer), this LED will illuminate momentarily on power-up and then extinguish. When properly connected, the 10Base-T Link LED will be lit continuously and flash to indicate traffic.
4. Immediately upon power-up, the modem will begin its boot-up
routine. The Status LED flashes red as the modem cycles through its initialization process. After initialization, the red Status LED will extinguish. If the light is steady red, refer to section 10.0, “Troubleshooting”.
5. The modem is now ready for initial configuration.
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7.0 Configure the Modem
This section provides two options for performing modem configura­tion. The “Quick Start” (section 7.1) option provides a basic Spanning Tree Protocol (STP) enabled bridge mode configuration with no remote management or password protection. The “Detailed Procedures” section (section 7.2) provides detailed steps covering all modes of modem operation. Before beginning either option, make sure the power and boot up sequence was successful.
This section assumes you have directly connected (with a user-pro­vided straight-through serial cable), a PC to the XL-12000S console port via the serial port on the PC and are running either Windows NT 3.5 or greater, Windows 95, or Windows 98.
7.1 Quick Start
The “Quick Start” option, which only requires configuring the modem which will be used as the master unit, takes advantage of the default configuration programmed into the XL-12000S. The default settings provide the following functionality:
XL-12000S
Bridge Mode: The XL-12000S will function as a bridge con­necting two independent segments. This mode allows the modem to pass both IP and non-IP packets transparently making the segments a single network. Examples of non-IP packets include Novell’s IPXTMand Apple’s AppleTalkTM.
Master/Slave: The default setting is Slave mode.
The only configuration change needed will be to change the Master/Slave mode to Master on one modem.
Initial configuration must be done from the serial console port. Therefore, it is necessary to configure the PC to be used to perform the initial configuration steps.
1. Configuring the Windows terminal emulation program
HyperTerminal on the designated PC:
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a. From the Windows 95/Windows 98 screen select “Start.” b. Select “Programs” (or Open file Hypertrm.exe). c. Select “Accessories.” d. Select “HyperTerminal.” When the HyperTerminal icon
appears, double-click on it.
e. On the Connection Description icon, assign a name (e.g.
Modem1) to the icon for future purposes. Press “OK”. (When Phone Number tab appears, press “Cancel”.)
f. Select File / Properties: Press the <Configure> button on
the Properties screen.
g. Select the COM port (e.g. COM1) number that you will be
connecting to and set the following parameters:
9,600 baud
No-parity
8 data bits
1 stop bit
None Press “OK”.
h. Under the File / Properties/ Settings: Set Function, Arrow,
and Ctrl keys to act as Terminal Keys, Emulation - Auto detect. Backscroll buffer lines - 500. Press “OK”.
i. Set hardware flow control to none. You can set the display
window to full screen size to avoid cutting off a section of the display.
j. Do a File/Save As with a meaningful file name to save this
configuration if you intend to use this PC and serial connec­tion in the future.
k. Connect the user-provided straight-through serial cable to
locally connect your PC to the modem (see section 4.0 Installation for more information).
12 TUT SYSTEMS 7.0 CONFIGURE THE MODEM
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XL-12000S
1. Go to the Call menu and select connect. You will see the Serial Session/Version ID screen (Figure 7.1).
m. To verify that you have correctly configured your PC’s
serial port, press the <Enter> key and the XL-12000S Login Display screen (Figure 7.8) should appear.
n. If your terminal remains blank, press <Ctrl-X> and enter
again. If it is still blank, make sure you have entered the correct settings in step seven above. Verify that you are using the correct cable and have a good connection. If you are still unable to view the Login Display screen, refer to section 10.0, “Troubleshooting”.
Figure 7.1 Serial Session/Version ID Screen
2. When Login is displayed press <Enter>. Ignore the request for
a password. (Screen shots for this process are contained in sec­tion 7.8 and Appendix B)
3. In the Main Menu, select “C”.
4. In modem configuration change “Slave” to “Master” by typing
“M” in the Master/Slave field to designate this modem as the Master. Press <Enter> and this modem is now the Master.
7.0 CONFIGURE THE MODEM TUT SYSTEMS 13
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5. The XL-12000S units are now configured and the front panel
indicators for the DSL link LED should start blinking as soon as the Master and Slave DSL ports are connected. If the DSL link LED does not blink, see the “Troubleshooting” section.
6. When link LEDs are solid green (after several minutes) the pair
of modems are operational in bridging mode.
7.2 Detailed Procedures
If the “Quick Start” configuration is not sufficient for your use, this section provides details on how to configure the XL-12000S to meet your needs. First decide whether to use each of the XL-12000S units in the pair as a bridge or a router. There are four bridging/routing options. In many cases networking needs can be met with basic bridg­ing. This is option one. Some of the more complex network configu­rations require options two through four. Other parts of this section describe how to configure and manage the modem. After configuring your XL-12000S modems you will want to secure it with a password. Password protection is described later in section 7.2.3.7.
7.2.1 Choosing the Appropriate Bridging/ Routing Option
There are four routing and bridging options:
Basic Bridging
IP Routing Only
Bridge Non-IP
Block Packets Illustrated over the next few pages are two bridging configurations,
two routing configurations, one bridging non-IP configuration, and an explanation of the Block Packets option.
Note: IP addresses are used only as examples in the illustrations.
14 TUT SYSTEMS 7.0 CONFIGURE THE MODEM
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192.168.3.5
192.168.3.3 (LAN)
192.168.3.2
(LAN)
Modem 1
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Administration Building
192.168.3.1
Database Server
Modem 2
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Campus Data Center
XL-12000S
The network design and table entries should be planned prior to fill­ing out the static routing tables on the Modem Configuration screen. Routing table entries are also required for the gateway router and for the other routers reachable through the XL-12000S.
1. Basic Bridging
In the bridge mode, the XL-12000S modem functions as a bridge connecting two parts of the same network. This selection allows the modem to pass both IP and non-IP packets. Examples of non-IP include Novell’s IPXTMand Apple’s AppleTalkTM.
Bridging Example One (Basic Bridging):
This example shows how the XL-12000S connects two LANs in sep­arate buildings. Two types of data traffic will be sent between LANs:
Broadcast packets, which are packets sent to all LAN devices.
Direct packets, which are sent to one or several LAN devices. Direct packets will only cross the DSL link if the recipient is on a different LAN segment from the sender. Spanning Tree Protocol (STP) may be on or off in this example.
Figure 7.2 Bridging Example One (Basic Bridging)
7.0 CONFIGURE THE MODEM TUT SYSTEMS 15
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The configuration for the modems used in “Bridging Example One (Basic Bridging)”:
LAN IP addresses are shown in Figure 7.2 although this option does not require you to enter new LAN IP addresses :
Note: If all administration and configuration of the modems is to be done via the serial Console, as opposed to Telnet and SNMP sessions, no IP, mask, or default gateway addresses need to be assigned to the modems.
For Modem 1:
The “LAN IP address” field in the Modem Management screen will be set to 192.168.3.3
The “Subnet Mask” field in the Modem Management screen will be set to 255.255.255.0
The “Default Gateway” field will be set to a valid default gateway. The “Master/Slave” mode in the Modem Configuration screen is set
to Master. The “Routing/Bridging” field in the Modem Configuration screen
will be set to bridging.
For Modem 2:
The “LAN IP address” field in the Modem Management screen will be set to 192.168.3.2
The “Subnet Mask” field in the Modem Management screen will be set to 255.255.255.0
The “Default Gateway” field will be set to a valid default gateway. The “Master/Slave” mode in the Modem Configuration screen is set
to Slave. The “Routing/Bridging” field in the Modem Configuration screen
will be set to bridging. In order to Telnet or use SNMP to these modems, use the LAN inter-
faces. So, for example, the PC located in the Administration Building will be able to Telnet to Modem 2’s LAN interface. Likewise, the Database Server will be able to Telnet to Modem 1.
16 TUT SYSTEMS 7.0 CONFIGURE THE MODEM
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