Turtle Beach XP400 User Manual

USER GUIDE

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What’s in the Box

XP400 Headset

XP400 Dual-Band Wi-Fi

Transmitter

Table of Contents

About the XP400 pg 1

XP400 Headset pg 3

XP400 Transmitter

Overview pg 5
Using the Transmitter pg 6

Pairing the Headset and Transmitter pg 6

®

Xbox 360

Home Theater Setup pg 11

Connecting a Digital Music Player pg 12

Dolby Digital Processing pg 13

Surround Sound Angles pg 14

Bluetooth

Recharging the Headset pg 17

Equalizer and Blast Limiter Presets pg 18

Chat Boost

Mic Monitor pg 19

Technical Specifications pg 20

Troubleshooting pg 21

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Important Safety Information pg 22

and PS3™ Setup pg 7

®

pg 15

™

pg 19

XBA

Bluetooth Adapter

watch XP400 training videos at:

www.youtube.com/TurtleBeachVideos

Headset Charging Cable Digital Optical Cable

Turtle Beach Sticker

product support and warranty information:

www.TurtleBeach.com/support

About the XP400

The Ear Force™ XP400 is a premium, Dolby surround sound headset designed for Xbox 360® and PS3™ gaming. To get the most from
your XP400, please take a few minutes to review this introduction.

Dolby® Surround Sound

The XP400 transmitter processes Dolby Digital surround sound from your Xbox 360 or PS3 and sends it to the headset via digital RF.
The result is an immersive sound environment that makes you feel as if you’re right in the middle of the action. It also helps you react
quicker by hearing exactly where the sound cues in the game are coming from.

Dual-Band Wi-Fi

The Ear Force XP400 headset provides wireless CD-quality game sound via dual-band digital RF (radio frequency) that communicates
with the XP400 transmitter. This advanced dual-band Wi-Fi technology uses either 5GHz or 2.4GHz signals to transmit high fidelity
digital audio and finds the optimum frequency to help eliminate interference with other wireless devices and Wi-Fi networks. Unlike
the RF technology used in most other wireless headsets, the dual-band Wi-Fi technology found in the XP400 coexists with wireless
networks for optimum performance.

GHz

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dual band wireless

Dual Pairing Bluetooth

The XP400 incorporates Bluetooth technology which is used for communicating wirelessly on Xbox LIVE
Adapter and on PlayStation® Network (PSN™ ). The Bluetooth can also be paired to your mobile phone so you can use your XP400 to
accept phone calls– all while totally immersed in the action of the game.*

Rechargeable Battery

The XP400 also features a rechargeable lithium polymer battery that provides up to 15 hours of continuous game play on a single
charge. The battery can also be recharged while gaming with the included charging cable so you’ll never miss out on the action.

®

WiFi

®

with the included XBA Chat

XBOX 360

PS3

Dolby Surround Sound
via digital optical cable

wired

wireless

PSN Chat via Bluetooth RF*

Dolby Surround Sound
via digital optical cable

TRANSMITTER

Mobile Phone
via Bluetooth*

Dolby Surround Sound
via Digital RF

Xbox LIVE chat via
XBA Bluetooth adapter*

Mobile Phone
via Bluetooth*

Dolby Surround Sound
via Digital RF

Engineered for High-Quality Sound

The XP400 headset is engineered to deliver high-quality audio that makes it ideal for gaming, movies and digital music playback.
The high-fidelity, 50mm speakers are encased in acoustically-tuned ear cups with soft fabric cushions and deliver extended bass
with extraordinary dynamic range for optimum audio performance.

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wired

wireless

* Only 2 Bluetooth devices total can be connected to the headset at a time. In addition, only one Bluetooth device can be active on the

headset at a time. For example, if you are making a call with the headset while on Xbox LIVE chat, the chat will be deactivated until
the call is over.

TRANSMITTER

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XP400 Headset - Left View

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4

XP400 Headset - Right View

Power Button: Turn on the headset by pressing the

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power button for a couple of seconds, then release.
You will hear 2 beeps and the power LED should start
flashing. Turn off the headset by pressing the button
until the LED stays on and you hear 2 beeps, then
release. To enter Pairing Mode, press and hold the
power button for about 6 seconds until you hear 2 fast
beeps and the LED begins to flash rapidly (see pg 6).
The headset will turn off after several minutes if there’s
no audio detected or if the transmitter is turned off.

Tone Button: Press this button to activate the different

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EQ presets. A beep will indicate which preset is
selected. (see pg. 18)

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2

3

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Blast Limiter Button: Press this button to activate the

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different Blast Limiter presets. A beep will indicate

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which preset is selected. (see pg. 18)

Variable Mic Monitor: Adjusts the level of your voice

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heard in the headset. (see pg. 19)

NOTE: Turning up the mic monitor may cause the mic to pick
up room sounds which will make the silence detector not
automatically shut off the headset when it’s not being used. If
the power is not automatically shutting down, turn down this
mic monitor control.

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Xbox 360 Controller Jack: Used for optional wired chat
setup (see pg. 9)

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Game Volume: Turn to adjust the game sound level.

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Bluetooth® Volume: Press Chat (+) or Chat (–) to adjust

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Bluetooth volume level. A tone will sound each time the
volume level changes.

Bluetooth LED: Flashes blue once per second when paired

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with a device. Flashes blue twice per second when not
paired with a device. Flashes blue and red quickly when in
pairing mode.

Bluetooth Multi-Function Button (BT MFB):

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Powers on the Bluetooth and performs several other
functions described in the “Bluetooth” section. (see pg. 15)

NOTE: The Bluetooth feature is normally powered on. If it is not
paired to another device, it will automatically turn off after 5
minutes to conserve battery power.

Mic Mute Button: Press to toggle between muting and

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unmuting the microphone. A high beep will sound when the
mic is unmuted and a low beep will sound when the mic
is muted. When using the XBA Bluetooth Adapter, the mic
can also be muted by double-pressing the button on the
puck. When using the optional Talkback cable, the mic can
be muted directly from the switch on the Talkback cable.

Headset Charging Port: The headset may be charged by

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connecting this Mini USB input to a free USB port on your
gaming console using the included Headset Charging
Cable. (see pg. 17)

NOTE: The Headset Charging Cable included with the XP400
can only be used to charge the headset and cannot be used as a
standard USB data cable.

Removable Microphone with Adjustable Boom:

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The microphone can be removed from the headset
when chat is not required by detaching it from the boom.

To properly position the mic: Remove the foam cover, insert the
boom into the socket so the holes on the mic casing are facing
your mouth. Then replace the foam cover. The boom jack also
has a marker to indicate the proper mic position.

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Charging LED: Turns red when charging and turns off

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when charged.

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XP400 Transmitter

Using the Transmitter

1 2 3 4

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5

PAIR

SURROUND

ANGLES

SURROUND
ON/ OFF

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Digital Input LED: This LED turns on when a digital input signal is

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detected. When this LED is ON, the analog input is turned off.

Transmitter Range

The transmitter sends game audio from your Xbox 360® to the headset
via digital radio frequency (RF) signal, so a direct line of sight is not

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Surround Sound LED: The LED will light whenever the digital input is

being processed by the surround sound decoder. When this LED is
off, the audio signal will be heard in stereo.

Dolby® Digital LED: The LED will light whenever a Dolby Digital

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required. When you’re out of range, you may hear popping or clicking
sounds if the headset loses the RF signal. For best performance,
place the transmitter in an open area that is unobstructed by objects
that might absorb RF signals from the internal antenna. Avoid placing
it on a metal surface, such as the top of a home theater A/V receiver.

Optimum range: within 30 ft.

encoded signal is detected on the digital input.

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Power/Link LED: When the transmitter is powered on and

communicating with the headset, this LED will be on solid. When
the headset is turned off, the LED will turn off. A slowly pulsing LED
indicates that the transmitter can’t communicate with the headset.
This could happen when the headset is out of range, turned off or not
paired with the transmitter. (see pg. 6)

Digital Input and Output: Connect the digital input to the Xbox 360

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digital output using the included digital optical cable. The digital input
is passed through to the digital output so you can connect the XP400
transmitter and your home theater system to hear the Xbox sound on
the headset and speakers at the same time. When a digital signal is
detected by the optical input, the Digital Input LED will be lit.

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Analog Input Jack: Provides a 3.5mm input for digital music players or

Pairing the Headset and Transmitter

The headset and transmitter in this package are “paired”, which means they’re synchronized to ensure they work together. When
the headset and transmitter are communicating, the POWER LED on the the transmitter will be on solid. If this LED is slowly pulsing
instead, it means the transmitter can’t communicate with the headset. This could happen when the headset is out of range, not turned
on or not paired with the transmitter. If the LED is slowly pulsing when the headset is on and within range, then they might need to be
“paired” as described below:

2 feet

Maintain a distance of at least

2 feet between the headset and

transmitter when pairing.

PAIR

SURROUND

ANGLES

SURROUND
ON/ OFF

additional audio sources. (3.5mm cable sold separately)

NOTE: The analog input is deactivated whenever a digital input is active, so
both the digital and analog inputs cannot be used at the same time.

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Pair Button: Press and hold to activate pairing mode. (See pg. 6)

Surround Sound Angles Button: Press to select different HRTF

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surround angles. (see pg. 14)

Surround Sound On/Off Button: Pressing this button toggles between

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surround sound and stereo sound. When surround sound is active,
the Surround Sound LED will be lit.

1. Make sure the headset and transmitter are turned off and
they are at least 2 feet away from each other.

2. Power on the transmitter by connecting it to a free USB
port on your gaming console. Then press and hold the
PAIR button on the transmitter. The transmitter LED will

4. Wait for the headset and transmitter to pair. This process
could take up to 30 seconds.

If pairing is successful, the LED on the transmitter should be
on solid and the headset LED should be flashing about once
per second, indicating that the units are paired.

begin to flash rapidly, then release the PAIR button.

If pairing fails, repeat steps 1-4. It may take up to 5 attempts

3. Press and hold the headset POWER button for about 6

to pair successfully.
seconds until the LED begins to flash rapidly, then release
the button.

NOTE: Only one headset can be paired with the transmitter. If you pair two headsets with the same transmitter, they’ll interfere with each other
as they compete for the transmitter RF signal. This will cause one headset to shut off. So don’t try to pair two headsets with the same transmitter!

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Xbox 360® and PS3™ Setup

Xbox 360 Wireless Chat Setup

Xbox 360 (Slim) and PS3

1. Connect the Digital Optical Cable

NOTE: Remove the protective caps from each end of the
optical cable before inserting it into the sockets.

2. Connect the Transmitter Power

Digital Optical Cable

(included)

DIGITAL OUT

XBOX 360 (Older Models)*

1. Connect the Digital Optical Cable*
(Requires XBOX 360 HDMI Audio Adapter, sold separately)

NOTE: Remove the protective caps from each end of the optical cable
before inserting it into the sockets.

2. Connect the Transmitter Power

CONSOLE

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Transmitter USB Cable Transmitter USB Cable

Digital Optical Cable

(included)

Xbox 360

Audio Adapter Cable*

(sold separately)

Connecting the XBA Bluetooth® Chat Adapter*

1. Power on the Xbox 360 controller and plug the XBA into the

controller headset jack.

2. With the XBA powered-OFF, press and hold the button on the
XBA for 4 seconds to enter Bluetooth pairing mode. The LED will
begin to blink rapidly.

3. With the XP400 powered-ON, press and hold the Bluetooth
button (BT MFB) on the right ear cup for about 5 seconds to
power on the Bluetooth.

If this the first time you’ve powered-on the headset, the Bluetooth will automatically be in pairing mode.

If its not the first time the headset has been powered-ON, make sure the Bluetooth is powered-off and press and hold the BT MFB
button for about 5 seconds until you hear 3 fast beeps in the headset and the Bluetooth LED is flashing blue and red.

After a few seconds, the XBA and the XP400 will be paired. The XBA will automatically pair itself to the headset each time it’s powered
on so you will only need to complete the pairing process during initial setup.

XBA Functions

Function Button Press LED

Power ON Single 1 blink / sec

Power OFF Hold 3 secs OFF

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Mic MUTE Double Solid ON

Mic UNMUTE Double 1 blink / sec

Pairing Mode
(paired)
(not paired)

Hold 4 secs

2 blinks / sec
1 blink / sec

XBA LED

XBA Button

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* Older Xbox 360 console models do not include an optical output so an

Xbox 360 HDMI Audio Adapter cable is required (sold separately). If
your HDTV has an optical AUDIO OUT jack, you can use it to connect the

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optical cable to the transmitter.

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* The XBA adapter is not compatible with the Xbox 360 chat pad and may not be compatible with third party controllers.

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