TurboLock TL111 PRO User Manual
In order to continue serving our customers and providing the best products, our product information including our user manuals may receive updates from time to time. Please check our website for
the latest user manuals and product materials. Version 3.0 9/3/2020
www.turbolock.com
Customer Service: 855-850-8031
Table of Contents
Section 1
Information & Safety Warnings 4
1.1 Introduction 4
1.2 Safety Warnings 4
1.3 End-of-Life Disposal 5
Section 2
Package Contents & Overview 6
2.1 Contents 6
2.2 Overview 6
2.3 Battery Information 7
2.4 Usage Overview 7
Section 3
Installation (Retrot) 10
3.1 Pre-Installation 10
3.2 Main Installation 12
Section 4
Installation (New) 14
4.1 Pre-Installation 14
4.2 Main Installation 18
Section 5
Using the Lock 20
Section 6
Keypad Passcodes 20
6.1 Changing the Admin Passcode 20
6.2 Adding Keypad Passcodes 21
6.3 Delete a Single Passcode 21
6.4 Delete All Passcodes 22
6.5 Passcode Disguise 22
Section 7
Using the Passive Function 22
Section 8
Using the Mute Function 23
8.1 Activating Mute Mode 23
8.2 Deactivating Mute Mode 23
Section 9
The TurboLock Plus App 24
9.1 App Installation 24
9.2 Pairing 24
9.3 App Usage 25
9.4 Generating Keypad Passcodes 26
9.5 Managing E-Keys 26
Section 10
Resetting the Lock 28
Section 11
Specications 29
Section 12
Maintenance 30
Section 13
Troubleshooting 30
Section 14
Warranty 32
14.1 Violation 32
14.2 Information 33
Section 1
Information & Safety Warnings
1.1 Introduction
This user manual will guide you through the functions and usage of your TurboLock TL111 PRO Bluetooth-enabled Smartlock. It is
important that you follow all instructions and regard all notes that appear throughout this manual. Consult this manual before you
attempt to use your lock. If you have questions not answered by this manual or are in need of repair or non-routine service, contact
customer service at 1-855-850-8031. Before contacting customer service, please have your purchase information ready as this may
be needed during the call. Please record this information below:
Date of Purchase:
Place of Purchase:
1.2 Safety Warnings
When reading this manual, note these icons:
Notes with this icon MUST be read, understood, and obeyed to prevent injury or damage.
Notes with this icon include relevant information.
General Precautions
• The lock shall only be used as described in this manual.
• Verify that all parts of the lock are accounted for. If any part is missing, contact customer service.
• If the battery compartment or surrounding parts are damaged, do not use the lock.
• Use only four AAA batteries. Do not mix old and new batteries or batteries from dierent brands.
• Never insert objects into the lock other than batteries as described in this manual.
• The lock is not a toy. Do not leave children unsupervised around the lock.
4 TurboLock TL111 PRO
• Use only the parts included in the original packaging or received from TurboLock.
• Verify all surfaces are at and level before beginning installation. Installation on doors or surfaces with any type of
deformity such as gaps or warping may cause the lock to malfunction or fail to operate entirely.
• Expected use is for standard doors made for buildings within the US.
• New batteries on average can deliver up to one full year of use before replacement is needed. Battery life varies by
usage.
• Replace the batteries after receiving the lock’s low battery notication.
• Never apply any cleaner directly to any part of the lock. Only use clean (or puried) water and mild cleaner on a soft,
non-abrasive cloth when cleaning.
• Potential Shock Warning: Do not allow water and/or liquids to get into the lock’s electric parts.
• Never submerge the lock or any of the lock’s components.
• Hanging objects on the lock is not recommended.
• The lock may be used with the TurboLock Plus app. The lock will function without the app but full functionality may
only be achieved when the app is used.
1.3 End-of-Life Disposal
This product must not be disposed of by incineration, landlling, or mixing with household trash. Improper disposal of the battery
contained within this product may result in the battery heating up, rupturing, or igniting which may cause serious injury. The
substances contained inside the battery present chemical risks to the environment. The recommended disposal for any TurboLock
TL111 PRO at its end-of-life is to dispose of the entire unit at or through an e-waste recycling center, program, or facility.
Local regulations and laws pertaining to the recycling and disposal of certain types of batteries and/or products containing them
will vary according to country, state, and local governments. Please check laws and regulations corresponding to where you live in
order to properly dispose of the battery and/or unit. It is the user’s responsibility to dispose of their waste equipment properly with
accordance with local regulations and laws.
For additional information about where you should drop o your batteries or electronic waste, please contact your local or regional
waste-management oce, your household waste disposal service, or your point-of-sale.
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Section 2
Package Contents & Overview
2.1 Contents
TL111 PRO Bluetooth-enabled Smartlock x 1
Outside Knob x 1
Inside Knob x 1
Latch Assembly x 1
Wood Screws x 6
Mounting Screws x 2
Inside Screws x 3
Keys x 2
Hex Key x 1
- Mounting screws may already be
inside the lock upon opening.
- Requires 4x AAA batteries (not included).
2.2 Overview
13
1
8
10
12
11
2
3
9
4
7
6
5
14
Battery Compartment
1: Emergency Power Port
2: Outside Knob
3: Latch Assembly
4: Inside Screws
5: Inside Knob
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6: Battery Compartment
7: Back Plate Cover
8: Mounting Screws
9: Back Plate
10: Power Cable
11: LED Indicators
12: Keypad
13: Key Hole
14: Reset Button
2.3 Battery Information
The lock requires four ‘AAA’ batteries. New batteries should be installed as soon as possible after receiving the rst low-battery
warning (three sets of triple beeps). After that rst notication, the lock will only have enough power for approximately 50 uses
before the batteries are fully depleted. Low-battery notication will come from the lock itself.
2.4 Usage Overview
The easiest way to use the lock is via proximity. With the app open, tap the lock icon to unlock the door directly. In addition to this
method, the TL111 PRO provides other ways to open your door. Each time the lock engages and unlocks the door, regardless
of entry method, the door can only be opened while the backlight is still on and the lock is beeping. After it stops, the lock will
automatically engage again and lock the door.
Using the Admin Passcode
Use the keypad to enter the admin passcode, then press ‘#’ to unlock the door.
For added security, the admin passcode must be changed from the manufacturer’s default after installation and initial testing.
See 6.1 Changing the Admin Passcode.
Using a Keypad Passcode
Use the keypad to enter the passcode, then press ‘#’ to unlock the door.
• Keypad passcodes must be created by the admin and have limited functionality.
• Entering a keypad passcode incorrectly 5 times in a row will activate Security Lockdown mode. While in this mode, the
keypad will be inoperable and the only way to unlock the TL111 PRO is with one of the physical keys, included as a backup.
This is a security feature.
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Passive Function
After turning this function on, you can open the door without the need of a passcode or e-key.
Using an E-Key
Admin generates and shares e-keys through the Tubolock Plus app. In order to use the e-key, however, the person being shared
with must also download the Turbolock Plus app and register for an account. Once logged in, the trusted users can receive and use
e-keys. Refer to Section 8.5 Use E-Keys in App for more information.
E-keys may have restricted access according to the app Admin’s discretion. All e-key usage is logged in the Turbolock Plus Lock
View history log. Refer to Section 8 for more details.
The TL111 PRO does not have integrated Wi-Fi. You must have active data connection and Bluetooth on your smartphone to
engage the lock using shared e-keys.
Using the Emergency Power Port
Supply power via the Emergency Power Port on the bottom of the lock. The backlight will turn on indicating the lock is receiving
power. Enter a passcode and then press ‘#’ to unlock the door as usual.
8 TurboLock TL111 PRO
With the TURBOLOCK PLUS App You Can:
Lock/unlock while in Bluetooth range (approx. 30’)
Engage directly with the lock while in Bluetooth range (approx. 30’)
Reset temporary passcodes while in Bluetooth range (approx. 30’)
Enable/Disable mute mode while in Bluetooth range (approx. 30’)
Generate temp keypad passcodes from anywhere in the world
Share and manage eKeys from anywhere in the world
View unlock records from anywhere in the world
Manage user access from anywhere in the world
Directly from the TL111 PRO Lock You Can:
Credit/edit admin passcodes
Create/edit keypad passcodes
Lock/unlock with keypad passcode
Enable/disable mute mode
Engage passive mode
Reset the lock
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Section 3
Installation (Retrot)
This section details installation steps needed if you are installing the TL111 PRO on a door with a single cutout already
made. Replacing an older xture with a newer one is known as a retrot. If your door has never had a lock or doorknob
installed or otherwise has no cutout, please skip to Section 4.
• For easier installation, have another person help to hold the lock.
• Remove all parts of any old lock before installing the TL111 PRO. In some cases, the old strike plate and/or box may be used.
• For your convenience, installation instructions are broken into segments. Read and follow the instructions for both Pre-
Installation and Main Installation.
• If your door happens to have two cut-outs, check the clearance between the two. Make sure there is enough distance so that
you may seal o any extra opening.
3.1 Pre-Installation
Part 1 - Disassemble the Lock
The TL111 PRO comes already
assembled. Before installation,
release the inside screws and
mounting screws to disassemble
the lock into six main parts: Outside
Knob x 1, Inside Knob x 1, Latch
Assembly x 1, Battery Compartment
x 1, Back Plate Cover x 1, and Back
Plate x 1.
You only need to loosen the inside
screws. Do not fully detach them.
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Outside Knob
Latch Assembly
Mounting Screws x 2
Back Plate
Inside Screws x 3
Back Plate Cover
Battery Compartment
Inside Knob
Part 2 - Installing the Latch
KEEP DOOR OPEN AT ALL TIMES SHORTLY BEFORE, DURING AND SHORTLY AFTER INSTALLATION. If the lock is
incomplete or improperly installed, the lock and/or door may become stuck.
After nishing installation, be sure to use the door at least once to make sure all parts of the lock function correctly.
Step 1. Insert the latch into the hole and check it. The latch’s plate should sit ush against the edge of the door. (Fig. 1) If there’s
too much space behind the latch or if it’s sticking out from the door, the latch should be adjusted. If the latch needs
adjusting, continue on to Step 2; otherwise, go to Step 3.
Step 2. Hold the front of the latch and the square opening from both sides, pull or push to extend or retract the latch end as
needed. (Fig. 2) Insert the latch back into the door.
Step 3. Check the latch’s bolt and make sure the rounded side faces in. Add 2x wood screws and use a screwdriver (not
included) to secure them. (Fig. 3)
(Fig. 1)
(Fig. 2)
(Fig. 3)
Part 3 - Installing the Strike
In most cases, the existing strike plate and setup can be used. If you wish to use the one included with your lock, skip to Section
4.1, Part 3.
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