Tuff Country 32902 User Manual

Part # 32902 2006 - 2012 Dodge Ram 1500 4WD (except Mega Cab) 2” Front leveling kit
Part
# Description Qty
.
32902-01 Front strut spacer 2 D2P-NB Hardware bag 1 32902INST Instruction manual 1
Congratulations on your selection to purchase a Tuff Country EZ-Ride Suspension System. We at Tuff Country are proud to offer a high quality product at the industries most competitive pricing. Thank you for your confidence in us, and our product.
Before installation begins, it is the customers/installers responsibility to make sure that all parts are on hand. If any parts are missing, please feel free to call one of our customer service representative @ (800) 288-2190.
Make sure to use lock tite on all new and stock hard­ware associated with this installation.
Tuff Country EZ-Ride Suspension packages (1) set of instruction sheets with this box kit. This instruction sheet is for the installer. We also package some post installation procedure literature and it is the installers responsibility to make sure that the customer receives a copy of the literature.
Installation manual
2” Front leveling kit
2006 - 2012 Dodge Ram 1500
4WD (except Mega Cab)
Part # 32902
sj07192012rev.05
Important customer information:
Tuff Country EZ-Ride Suspension highly recommends that a qualified and/or certified mechanic performs this installation.
If you desire to return your vehicle to stock, it is the customers responsibility to save all stock hardware.
This vehicles reaction and handling characteristics may differ from standard cars and/or trucks. Modifications to improve and/or enhance off road performance may raise the intended center of gravity. Extreme caution must be utilized when encountering driving conditions which may cause vehicle imbalance or loss of control. DRIVE SAFELY! Avoid abrupt maneuvers, such as sudden sharp turns which could cause a roll over, resulting in serious injury or death.
It is the customers responsibility to make sure that a re-torque is performed on all hardware associated with this suspension system after the first 100 miles of installation. It is also the customers responsibility to do a complete re-torque after every 3000 miles or after every off road use.
After the original installation, Tuff Country EZ-Ride Suspension also recommends having the alignment checked every 6 months to ensure proper tracking, proper wear on tires and front end components. Tuff Country EZ-Ride Suspension takes no responsibility for abuse, improper installation or improper suspension maintenance
It is the customers/installers responsibility to read and understand all steps before installation begins. OEM manual should be used as a reference guide.
Make sure to use loctite on all new and stock hardware associated with this installation.
The Tuff Country EZ-Ride Suspension product safety label that is included in your kit box must be installed inside the cab in plain view of all occupants.
Limited lifetime warranty
Notice to all Tuff Country EZ-Ride Suspension customers: It is your responsibility to keep your original sales receipt! If failure should occur on any Tuff Country EZ-Ride Suspension component, your original sales receipt must accompany the warranted unit to receive warranty. Warranty will be void if the customer can not provide the original sales receipt. Do not install a body lift in conjunction with a suspension system. If a body lift is used in conjunction with any Tuff Country EZ-Ride Suspension product, your Tuff Country EZ-Ride Suspension WARRANTY WILL BE VOID. Tuff Country Inc. (“Tuff Country” ) suspension products are warranted to be free from defects in material and workmanship for life if purchased, installed and maintained on a non-commercial vehicle; otherwise, for a period of twelve (12) months, from the date of purchase and installation on a commercial vehicle, or twelve thousand (12,000) miles (which ever occurs first). Tuff Country does not warrant or make any representations concerning Tuff Country Products when not installed and used strictly in accordance with the manufacturer’s instructions for such installation and operation and accordance with good installation and maintenance practices of the automotive industry. This warranty does not apply to the cosmetic finish of Tuff Country products nor to Tuff Country products which have been altered, improperly installed, maintained, used or repaired, or damaged by accident, negligence, misuse or racing. (“Racing is used in its broadest sense, and, for example, without regards to formalities in relation to prizes, competition, etc.) This warranty is void if the product is removed from the original vehicle and re-installed on that or any other vehicle. This warranty is exclusive and is in lieu of any implied warranty of merchantability, fitness for a particular purpose or other warranty of quality, whether express or implied, except the warranty of title. All implied warranties are limited to the duration of this warranty. The remedies set forth in this warranty are exclusive. This warranty excludes all labor charges or other incidental of consequential damages. Any part or product returned for warranty claim must be returned through the dealer of the distributor from whom it was purchased. Tuff Country reserves the right to examine all parts returned to it for warranty claim to determine whether or not any such part has failed because of defect in material or workmanship. The obligation of Tuff Country under this warranty shall be limited to repairing, replacing or crediting, at its option, any part or product found to be so defective. Regardless of whether any part is repaired, replaced or credited under this warranty, shipping and/or transportation charges on the return of such product must be prepaid by the customer under this warranty.
Important information that needs to be read before installa­tion begins:
Tuff Country recommends a 275/70 tire package once part # 32902 has been installed. If larger than a 275/70 tire is installed on your in conjunction with part # 32902; Tuff Country assumes no liability and the warranty will be VOID.
Please be aware that some Dodge Ram owners may experi­ence a vibration in the front end or a violent shaking vibra­tion of the front wheels when going over a bump at certain speeds. This is due to the front differential and suspension when Dodge Ram trucks are in 4x4 mode. These two symp­toms are often lumped together and called a "death wobble" however it is actually two different problems with the Ram Truck.
The 4HI mode vibration is a vibration or shudder that occurs when accelerating in 4x4 high mode. This symptom appears isolated to 2006-2012 1500 non-Mega Cab model trucks and only when in 4-hi mode. Dodge could not discover why their stock trucks would do this for some customers and not oth­ers so the final official statement from Dodge was that there is no problem and that all of the new Rams will shudder or shake when in 4x4 high.
Therefore, after installing the leveling kit on your Dodge Ram truck and experience either of the two symptoms mentioned above, Tuff Country recommends two options. 1). Remove the kit from the vehicle and send it back to the company you purchased it from for a full refund or 2). Install High angle CV joints that will stabilize the factory vehicles issues.
Before installation begins, Tuff Country EZ-Ride Suspension highly recommends that the installer performs a test drive on the vehicle. During the test drive, check to see if there are any uncommon sounds or vibrations. If uncommon sounds or vibrations occur on the test drive, uncommon sounds or vibrations will be enhanced once the suspension system has been installed. Tuff Country EZ-Ride Suspension highly recommends notifying the customer prior to installation to inform the customer of these issues if they exist.
Torque settings:
5/16” 15—18 ft lbs. 3/8” 28—32 ft lbs. 7/16” 30—35 ft lbs. 1/2” 65—85 ft lbs. 9/16” 85—120 ft lbs. 5/8” 95—130 ft lbs. 3/4” 100—140 ft lbs.
Hardware bag D2P-NB includes:
Description
Quantity
38NLN (3/8” nylon lock nut) 6 516WA (5/16” USS flat washer) 6
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