1-1: Example of a memory table ............................... 16
Page 5
1 Introduction
Introduction
Up and Running Overview
Introduction
The QUESTemp° 44 and QUESTemp° 46, offer traditional heat stress monitoring without the
aggravation of maintaining a wet bulb. Through collaboration with Professor Dr. Thomas
Bernard, from the College of Public Health at the University of South Florida, mathematical
models were implemented to create a Waterless Wet Bulb calculation through a combination of
dry bulb temperature, globe temperature, relative humidity, and air flow. The Waterless Wet Bulb
is used to calculate the Wet Bulb Globe Temperature (WBGT) which is a widely-used method to
monitor environmental conditions related to heat stress.
QUESTemp° Models
Figure 1-1: QUESTemp° 44/46 Heat Stress Monitor
QUESTemp° 44 and QUESTemp° 46 both measure and calculate the dry bulb, wet bulb, globe,
WBGT indoors, WBGT outdoors, relative humidity, and Heat Index or Humidex.
With the QUESTemp° 46, you have the capability to measure stay times in order to manage
work/rest regimens. Guidance is based on the screening criteria for heat stress as defined in the
ACHIH TLV Handbook, U.S. Navy PHEL charts, U.S. Navy/Marine Corp. Ashore Flag system,
and EPRI Action Limits.
An additional feature with the QUESTemp° 46 is an optional detachable probe for measuring air
velocity to determine appropriate levels of indoor thermal comfort monitoring.
Page 6
Getting Started
2
1. Place the QUESTemp° 44/46 Heat Stress Monitor in the work area in a safe location
approximately 3.5 feet off the ground.
2. Turn the unit On. If the battery voltage displayed during the power-on sequence is less
than or equal to 6.4 volts, replace or recharge the batteries.
3. Be aware that the sensors require 10 minutes to stabilize to a new environment.
4. In the main menu, View will be selected (an indicator arrow denotes the selected menu).
Press the I/O Enter key to select.
5. Press the Run/Stop key to begin data logging. Use the arrow keys to set the display to
the desired items.
Keys
Explanation
I/O Enter key
The unit turns on with a single key press. The unit turns off by holding
the key down while a countdown of 3-2-1 occurs in the lower right
corner of the display. This key is also used to select a mode (such as
Setup or View) or enter setup changes.
Pressing and releasing the key while viewing temperatures causes
the display to view the next available sensor bar (indicated in the
upper right corner of the display).
Up Arrow key
Changes items appearing in the display. Scrolls up.
Down Arrow key
Changes items appearing in the display. Scrolls down.
Run/Stop key
From the menu or view modes, pressing this key starts or stops the
run mode. Pressing this key will exit the setup, print or reset modes.
Getting Started
Up and Running Overview
Getting Started
Up and Running Overview
Keypad Operation
The unit operates using a keypad with four keys. The I/O Enter key responds when the key is
released while all other keys respond when the key is pressed.
Page 7
Getting Started
3
Keys
Explanation
Escaping or moving
back one screen
If you are in the setup, print, reset, or calibration screens, you can
press Run/Stop key to escape or move back one screen.
Turning On/Off and Basic Operation
Figure 1-2: Keypad explained and identified
Turning On/Off and Basic Operation
To quickly get you started with the QUESTemp° 44/46, the following section explains how to turn
on the instrument, run, and stop your session.
1. Press the I/O Enter key to turn on. Proceeding the model and revision information
displayed on the screen, the main menu will appear.
Figure 1-3: Main menu of the QTº44/46
2.Press the I/O Enter key (when view is selected) to access the measurement screens.
(The Wet and Dry measurements screen will display. See Figure 1-6 for an example).
Page 8
Getting Started
4
Placing the QUESTemp 44/46 on the Job Site
3. To view different measurements, press the Up or Down arrow key to toggle through the
views.
NOTE: There are five user-selectable languages included in the QUESTemp° 44/46. If
you see the fields such as Wet, Dry, WBGTi, and WBGTo, this indicates the
measurements are displaying in English.
To display an alternative language, select Setup from the main menu. Press the Down
arrow repeatedly until “English” (or the appropriate language) appears. Then repeatedly
press the I/O enter key to toggle through the languages. Once selected, all menus and
measurement screens will change to the selected language. To return to the main
menu, press the Run/Stop key.
4. To return to the main menu, press and hold the I/O Enter key (3, 2, 1 countdown will
appear) and the main menu will display.
To select an option on the main menu, press the up or down arrow until an arrow
appears directly in front of the appropriate menu selection and then press I/O enter key.
5. To power off, press and hold the I/O enter key from the main menu.
Placing the QUESTemp° 44/46 on the Job Site
The QUESTemp° 44/46 should be placed at a height of 3.5 feet (1.1 m) for standing individuals
or 2 feet (.6 m) for seated individuals. Tripod mounting is recommended to get the unit away from
anything that might block radiant heat or air flow. A 1/4" x 20 threaded bushing on the bottom of
the instrument allows mounting to a standard photographic tripod. DO NOT stand close to the
unit during sampling.
Before data logging, allow ten minutes for the sensors readings to stabilize.
Page 9
Sensors
5
Serial number and sensor
bar number label
Sensors
About the Sensor Bar
Sensors
About the Sensor Bar
The sensor bar, on the QTº 44/46, is calibrated to its specific instrument and is not
interchangeable with other QTº 44/46 products. The instrument has a sensor bar label which
includes the serial number of the instrument and a sensor bar number. (This is indicated in the
diagram below.)
Globe Thermometer
The globe thermometer (left position) gives an indication of the radiant heat exposure on an
individual due to either direct sunlight or hot objects in the environment. This is accomplished by
placing a temperature sensor inside a blackened copper sphere and measuring the temperature
rise. The WBGT index is based on the response of a 6-inch diameter globe. The QUESTemp
uses a 2-inch diameter globe for a faster response time. The temperature of the 2-inch globe is
correlated to match that of a 6-inch globe.
Figure 1-4: About sensor bar and serial number
Waterless Wetbulb Sensor and Relative Humidity Sensor
The relative humidity sensor (middle position) is used to calculate the Waterless Wetbulb from a
combination of dry bulb temperature, humidity and wind speed measurements. The Waterless
Wetbulb is used to calculate an estimated WBGT value.
Page 10
Sensors
6
Dry Bulb Thermometer
Dry Bulb Thermometer
The dry bulb thermometer (right position) measures the ambient air temperature. This
measurement is used in the outdoor WBGT calculation when a high solar radiant heat load may
be present. The series of white plates surrounding the sensor shield it from radiant heat.
Figure 1-5: Sensors identified
Page 11
Remote, Sensors 2 and 3
7
WBGTw = (WBGT
head
+ (2 x WBGT
abdomen
) + WBGT
ankles
)/4
Remote Sensors
Tri-sensor Weighted Average
Remote, Sensors 2 and 3
The top sensor bar (sensor 1) may be removed from the instrument and used through a remote
cable. Shelter the instrument and remote the sensor bar if the measured environment is
expecting heavy rain or if temperatures are above 60°C.
The sensor 2 and sensor 3 jacks on the side of the instrument allow simultaneous monitoring of
up to three sensor arrays using connecting cables.
Cable lengths of up to two hundred feet (61 meters) may be used without a decrease in accuracy
provided the environment does not contain strong electromagnetic fields.
The data from these arrays may be viewed separately or combined into a weighted average
WBGT reading per ISO 7243. Change the displayed sensor bar by pressing and releasing the
enter key. The upper right corner of the display shows the current sensor bar. 1 refers to the top
sensor bar, 2 and 3 are labeled on the side of the unit, W indicates the weighted average which
only appears if a WBGT is displayed and all three of the sensor bars are attached.
Tri-sensor Weighted Average
Per the recommendations outlined in ISO 7243:2017, when the temperature in the space
surrounding a worker is not uniform, it is necessary to determine the WBGT index at three
heights corresponding to the worker's ankles, abdomen and head and perform a weighted
average on those values. It is computed using the formula:
The QUESTemp° 44/46 always assigns the top sensor bar the double weighting. This calculation
is shown if a WBGT display has been selected and if three sensor sets are connected.
Page 12
Measurements
8
Measurements
Waterless Wetbulb
Measurements
The QUESTemp° 44/46 data logging area heat stress monitor directly senses three parameters:
dry bulb temperature (DB), globe temperature (G), and relative humidity (RH).
It computes the wet bulb (WB), the Wet Bulb Globe Temperature (WBGT), stay times for four
possible indices, and the Heat Index (HI) or the Canadian Humidex. Using inputs on the side of
the instrument, two additional sensor arrays can monitor up to three locations simultaneously.
On the QUESTemp° 46 model, you can measure air flow, in meters per second, by plugging an
optional hot wire anemometer sensor into a side jack on the unit.
Determine thermal comfort indices, Predicted Mean Vote (PMV) and Predicted Percent
Dissatisfied (PPD), using Detection Management Software (DMS).
Waterless Wetbulb
The Waterless Wetbulb is an estimated measurement using the % of Relative Humidity, Dry Bulb
Temperature, and Globe Bulb Temperature to determine the psychrometric wetbulb. The
psychrometric wetbulb value is adjusted based on air flow to provide the waterless wetbulb
estimate.
Computing Waterless Wetbulb and Wind Speed
When computing the waterless wetbulb, you can increase accuracy by setting the air flow to the
current environments wind speed. The recommended air flow setting for an indoor environment
is 0.3 m/s unless otherwise determined with an air-probe measurement (available only on the
QTº46 model). The recommended setting for outdoor environment is 2.0 m/s.
NOTE: To convert wind speed from miles/hour to meters/sec use the following formula:
Miles/hour * .447 = meters/sec. (Example: If the average wind speed is 5 mph,
then enter 5*.447 = 2.2 meters/sec.)
If you are using the QUESTemp°46 with the Air Probe attached, you would not set the air flow
setting. (It will automatically calculate with the current reading.)
See “Setup for Waterless Wetbulb measurement” for details on setting the Air flow.
Page 13
Measurements
9
WetBulb Globe Temperature
WetBulb Globe Temperature
The WBGT is a weighted average of the three temperature sensors using the following formulas:
WBGT (indoor) = 0.7WB + 0.3G (denoted as “WBGTi” on the display)
WBGT (outdoor) = 0.7WB + 0.2G + 0.1DB (denoted as “WBGTo” on the display)
The resulting WBGT values can then be compared to indices of work-rest regimens (stay times)
based upon workloads.
Stay Times/Rest Times (QTº46 only)
Stay times represent how long a worker should be able to safely work under heat stress
conditions. Select one of four indices for displaying and printing from the unit: ACGIH Stay
Times, NAVY PHEL’s, U.S. Navy/Marine Corp. Ashore Flag Conditions, or EPRI Action Limits.
Refer to Appendix B for more information on the indices.
Heat Index/Humidex
The Heat Index is determined using the dry bulb temperature and relative humidity. Based upon
charts available from the U.S. National Weather Service, Heat Index represents how an average
person feels relative to climate conditions. For a given temperature, the higher the humidity, the
higher the heat index.
The Heat Index is defined over a temperature range of 70°F – 120°F (21°C – 49°C) and a
relative humidity range of 30% – 99%. Outside of this range, the instrument will show dashes in
the display for the Heat Index.
The Humidex, used primarily in Canada, works on the same concept as the Heat Index. The
values are slightly different. The Humidex is defined over a temperature range of 70F - 109F
(21C - 43C) and a relative humidity range of 20% - 99%. Outside of this range, the instrument
will show dashes in the display for the Humidex.
Air Flow
The QUESTemp 46 measures air flow if TSI Quest’s Air Probe accessory is used. The Air
Probe uses an omni-directional anemometer sensor that measures air flow between 0 and
20 meters per second in 0.1m/s increments. See “Air flow Functionality” for more details.
Page 14
Measurements
10
Thermal Comfort
Thermal Comfort
Thermal comfort readings for indoor environments are a benefit of Detection Management
Software (DMS) and are not displayed or printed from the instrument directly. Readings are
derived from the dry bulb, relative humidity, mean radiant temperature, air flow, and user entered
parameters of clothing, metabolic rate and external work.
Thermal comfort indices, Predicted Mean Vote (PMV) and Predicted Percent Dissatisfied (PPD),
help predict the thermal satisfaction level of a person with their indoor environment. The PMV is
a rating scale of +3 to -3 where +3 is much too warm, -3 is much too cool, and 0 is thermally
neutral. The PPD reflects what percent of people in a given location would be dissatisfied with
their thermal surroundings.
The formulas used by DMS to derive the PMV and PPD come from the international standard
ISO 7730 “Moderate thermal environments - Determination of the PMV and PPD indices and
specification of the conditions for thermal comfort”.
Page 15
Operating
11
Operating
View
Operating QUESTemp° 44/46
Use the Up Arrow and Down Arrow keys to move the marker in the display in front of the
desired mode. Pressing the I/O Enter key will select the mode.
View
Displays the measured data but does not log it. If more than one set of sensors is plugged into
the unit, they can be displayed by pressing and releasing the I/O ENTER key. The displayed
sensor set is shown in the upper right corner.
Figure 1-6: Viewing measured data
NOTE: To return to the menu, hold down the I/O ENTER key while a 3, 2, 1
countdown is shown in the lower right corner of the display. Then the menu
screen will appear (see Figure 1-3 for an example).
Setup
Allows changing temperature units, language, time, date, logging rate, selecting between Heat
Index and Humidex, turning air flow on or off, and setting stay time parameters.
To Setup parameters do one of the following:
1. From the main menu, select Setup by pressing the I/O Enter key.
2. Use the Arrow keys to select an item (listed below).
Temperature: Celsius, Fahrenheit.
Language: English, Spanish, French, Italian, German.
Time: 24 hour clock only.
Date: Day-month-year format.
Log Rate: 1, 2, 5, 10, 15, 30, 60 minutes.
Heat Index (United States), Humidex (Canada)
Flow: On (QTº46 only), Off with fixed rate. (0.3 m/s is the recommended value for
indoor applications and 2.0 m/s for outdoor applications)
Setup for Waterless Wetbulb Measurement (air flow rate)
Index Setting Notes
TLV and action limit only apply to the ACGIH Index. EPRI Navy, and Marine will
ignore this setting.
Clothing Correction parameters are set from 0 - 9.9C. This is a clothing correction
for the WBGT in degrees Celsius and is applied to the selected WBGT when the work
duration is calculated. (It will not affect the WBGT as displayed by the unit.) This
value should typically be set to 0.0 for the Navy. (The field is noted as “Clo Corr”.)
3. Press the I/O Enter key to change a parameter. Time and date require using the
Up/Down Arrows and I/O Enter keys to modify each number.
NOTE: At any time, you can move back one level, by pressing the Run/Stop key.
4. Exit Setup by pressing the Run/Stop key.
Setup for Waterless Wetbulb Measurement (air flow rate)
For the Waterless Wetbulb sensor calculation, an air flow rate (or wind speed) of 0.3 m/s is
recommended and is the default setting of the instrument. NOTE: Only QTº46 supports the
optional air-probe accessory.
If an air probe is not selected, the average wind speed of the environment should be configured.
This value is then entered into the Flow screen under the setup menu.
Figure 1-7: Setting the air flow for Waterless Wetbulb sensor
To Setup Air flow rate
1. In the setup menu, select Flow by pressing the Up/Down Arrow key to select.
2. Press I/O Enter key and press Up/Down Arrow key to change the values. The I/O Enter
key is pressed to toggle through the changeable fields and to return to the first column.
Print
Allows printing to a parallel or serial printer or to a computer. The QUESTempº 44/46 will
recognize the cable plugged in and configure itself for serial or parallel. If no cable is plugged in,
it will default to serial. Press I/O Enter key to begin printing. Press Run/Stop key to return to the
menu.
NOTE: If you want to stop the printing, press I/O enter key until you return to the main
menu. When the printer has stopped printing, remove the cable from the printer to
the instrument.
Page 17
Operating
13
Reset
Reset
Run
Resetting enables you to clear the logged data from memory. Press the I/O Enter key to enter
the Reset mode. Clear the memory by holding down the I/O Enter key while the display counts
down from three.
The run mode begins a session in memory and logs the data.
1. Begin a session by pressing the Run/Stop key from the view mode (or measurement view).
An asterisk in the lower right corner indicates the run mode.
To toggle through the views, press the up or down arrow.
Figure 1-8: Run mode indicator
2. End the session by pressing the Run/Stop key again. (The session will stop recording
when the asterisk is no longer displayed.)
NOTE: If the logging memory is full or if there are no sensors plugged into the unit,
attempting to enter the Run mode will result in an error message. If the memory
capacity is exceeded, the asterisk in the lower right corner of the display will
turn into an “F” and the memory remaining screen will show “0.0”.
Page 18
Displayed Items
14
Screen 1: WET (Wet bulb)
DRY (Dry bulb)
WET 80.5º F 1
DRY 92.2º F
Screen 2: GLOBE
GLOBE 92.4º F 1
Screen 3: WBGTi (Indoors)
WBGTo (Outdoors)
WBGTi 84.1º F 1
WBGTo 107.5º F
Screen 4: RH (Relative Humidity)
H.I. or HU
(Heat Index or Humidex)
RH 66.2 % 1
H.I. 84.3º F
Screen 5: Air Flow (QTº46 only) (If turned ON via setup)
FLOW 0.3m/s 1
Screen 6: Stay times (QTº46 only)
L M H VH 1
60 45 30 15
Displayed Items
Run
Displayed Items
For the QUESTemp 44/46, the number in the upper right corner indicates which sensor bar’s
data is displayed.
“1”indicates the sensor bar placed on (or attached to) the top of the instrument. Sensors 2
and 3 are labeled on the side of the unit as “Sensor 2”, and “Sensor 3”.
“W” indicates the weighted average which only appears if a WBGT is displayed and all
three sensor bars are attached. An asterisk in the lower right corner indicates that the unit is
in the run mode and is logging data.
The following measurements can be accessed on the display:
Figure 1-9: Wet and Dry screen
Figure 1-10: Globe screen
Figure 1-11: WBGTi & WBGTo screen
Figure 1-12: RH and H.I/HU screen
Figure 1-13: Air Flow screen on QTº46
Figure 1-14: Stay times (ACGIH)
Page 19
Displayed Items
15
Screen 7: Time (24 hour format)
Date (day, month, year)
TIME 11:04:13 1
DATE 26-JUN-08
Screen 8: BAT (Battery voltage)
MEM (Logging memory available in
days)
BAT 11:04:13 1
MEM 10.4dy
PHEL_5 3:10 1
PHEL_6 2:10
Stay Time
Stay Time
The screen(s) displaying stay time data appear different for each of the possible indices.
If ACGIH is selected, the recommended working minutes per hour are shown for each of the
workload categories Light (L), Moderate (M), Heavy (H), and Very Heavy (VH). (See Figure 1-13
above.)
If the Navy PHELS are selected, the recommended working hours are shown based on a
maximum of eight hours. Three screens are used to display the PHELs two at time.
NOTE: “8:01” following one of the PHELs indicates greater than eight hours.
Figure 1-15: Time & Date screen
Figure 1-16: Battery & Memory screen
NOTE: A series of dashes appear in the display if one of the following occur:
The Heat Index or Humidex is outside of its allowable range
The temperature is outside of its allowable range
A temperature sensor has failed
Stay times temperatures are outside of the their defined range
Figure 1-17: Navy Stay time screen
Page 20
Displayed Items
16
HEAT CATERGORY 1
YELLOW FLAG
L M H 1
4:01 3:00 1:30
Log Rate
1 min
2 min
5 min
10 min
15 min
30 min
60 min
1 sensor
11.2
22.5
56.2
112.4
168.6
337.3
674.5
2 sensors
5.6
11.2
28.1
56.2
84.3
168.6
337.3
3 sensors
3.7
7.5
18.7
37.5
56.2
112.4
224.8
U.S. Navy/Marine Corp. Ashore
flag condition screen
Light, Medium, and Heavy
maximum hours displayed
Stay Time
If Flag is selected, the Flag Conditions for U.S. Navy/Marines Corp. Ashore warning system
screen will appear. There are five flag systems, no flag, yellow, green, red, and black, which
provide heat exposure guidelines for acclimated individuals. (For more information, refer to the
“U.S. Navy/ Marine Corp. Ashore Flag System”.)
If EPRI is selected, the recommended working hours are shown based on a maximum of four
hours. Working hours for Light (L), Moderate (M), and Heavy (H) workload categories are
displayed below.
NOTE: “4:01” indicates greater than four hours.
Data Logging
Data from each sensor is recorded at the interval set by the logging rate. Every time Run/Stop is
pressed, a session is either started or ended in memory. Each session contains a header with
time, date, and summary information.
Figure 1-18: Flag Conditions for U.S. Navy/Marine Corp. Ashore
Figure 1-19: EPRI Stay time screen
Memory Table: Gives the number of logging DAYS.
Table 1-1: Data logging (or memory table) table example
Page 21
Electronic Sensor Check
17
Electronic Sensor
Check
Example of Verification module
Performing an Electronic Sensor Check
Electronic Sensor Check
A verification module, Quest model 053-923, may be used to check the operation of the
QUESTemp’s wet bulb, dry bulb, and globe. The purpose is to verify that the electronic
components are within a specific range with known values and a known source. The temperature
tolerances should be within ±0.5oC.
NOTE: If the sensors are outside of the tolerances, this indicates the sensor alignment should
be serviced off-site for calibration.
Performing an Electronic Sensor Check
1. Ensure the instrument is reading in Celsius prior to your electronic sensor check. To change the temperature setting, select Setup from the main menu. Then, either
Fahrenheit or Celsius will appear on the screen. When selected, press I/O enter key to
switch between settings. For more information, refer to Operating.
2. Remove the top sensor bar, place to the side, and plug in the verification module into the center
pins of the sensor housing.
3. Verify the measurement readings on the screen are within ±0.5C tolerance to the readings
printed on the verification module label. Example below:
a. Wet Bulb (WB) – 11.1C
b. Dry Bulb (DB) - 45.3C
c. Globe (G) – 69.2C NOTE: Relative humidity (RH) is not valid on this instrument.
4. Once completed, remove verification module and place sensor bar back on the instrument.
(Tighten down the two bolts.) Change the Celsius reading back to Fahrenheit. (Refer to step
1 a-b.)
Page 22
Sensor Alignment
18
(A)
VIEW PRINT
SETUP RESET
(B)
WET 50.7° F
DRY 70.6° F
Alignment RH
WBGT HIGH LOW
“High” is selected when the arrow appears in
front of the text.
Sensor Alignment
(RH Sensor) Alignment menu
Note: WBGT is not used in sensor alignment
RH Sensor Alignment
Sensor Alignment
For highly accurate measurement readings, you should align your QUESTemp° 44/46 prior to
data logging. For the RH sensor, it is recommended to align with a High concentration level using
the 75% sensor salt, NaCl (sodium chloride), or a Low concentration level using the, the 33%
sensor salt, MgCl (magnesium chloride). (See ColePalmer.com to order sensor alignment salts.)
RH Sensor Alignment
1. To open, navigate to the main menu and select View by pressing I/O Enter key (see A). A
measurement screen will appear (see B).
Figure 1-20: Main menu with view selected (A) & measurement screen (B)
2. Press and hold I/O Enter key and then press Down Arrow key from the View menu. The Alignment
screen will appear.
3. Press Up/Down Arrow key to select either High or Low. Then press I/O Enter key.
4. Remove (or slide) the Sunshield (white globe) from the RH sensor and place it to the side.
(See Figure 1-22.)
Figure 1-21: Alignment screen
Page 23
Sensor Alignment
19
Low RH Alignment screen
Adjust % to 33% (using up/down arrow keys) and press Enter (after level
has stabilized) to store sensor alignment level.
RH Sensor Alignment
5. Place a latex finger cot (user supplied) over the humidity sensor in order for the sensor to
stabilize quicker about 15 minutes (or up to 60 minutes without). NOTE: Latex finger cots can
be found at various hardware stores or online such as ColePalmer.com.
Figure 1-22: Sunshield & placement of finger cot prior to RH verification
6. Place the Salt container, with the salt alignment cap removed, over the RH sensor (middle
sensor). Allow level to stabilize for at least 15 minutes. (Refer to Figure 1-23.)
About sensor alignment: if readings are within ±0.5%, a change in sensor alignment is
not required. Skip to step 7 to return to main menu.
NOTE: For a High alignment, use the 75% sensor alignment salt (NaCL) and for a Low
alignment, use the 33% alignment salt (MgCl).
Figure 1-23: RH alignment with Low % example
Page 24
Sensor Alignment
20
RH 51.2%
<ENTER> HIGH
Sensor alignment with High % RH level.
Example of high RH percentage prior to
sensor alignment. Press up/down arrows to
adjust level after salt has stabilized.
Press Enter
to save the
alignment.
RH Sensor Alignment
7. In either the High/Low RH alignment screen, adjust the level to the percentage displayed on
the salt container by using the Up/Down Arrow keys. Press I/O Enter key to save. (The
instrument will state either “Successful” or “Failure” if it passed/did not pass. For “Failure”
repeat the steps above.)
Figure 1-24: RH alignment with High% screen
8. To return to the main menu, press Run/Stop key.
9. Verify the RH sensor is ±0.5% of the specific percentage. If not repeat the steps above.
10. Remove the alignment salt and finger cot. Replace the Sunshield over the RH sensor when
completed with the sensor alignment.
Page 25
Printing
21
Printing
Serial
Printing
The recorded data can be sent to a computer through the serial RS232 port or to a parallel
printer. Serial transmission requires cable #054-715. Parallel transmission requires cable
#056-875. With the cable plugged in, select PRINT from the menu and press the I/O Enter key
to enter the PRINT mode. Begin printing by pressing the I/O Enter key. Press the key again to
abort printing.
Serial
TSI Detection Management Software (DMS) is recommended for downloading, storing, and
graphing your data. Communications programs such as Windows® HyperTerminal® program may
also be used to capture the printout into a file. The baud rate is fixed at 9600.
Figure 1-25: DMS Report example
Page 26
Printing
22
QUEST TECHNOLOGIES, TSI Page 1 HEAT STRESS REPORT
File Name _________________________ QUESTemp°46 Rev 1.00
Data can be sent directly to parallel printers that accept direct ASCII test input without special
drivers. Make sure the printer is powered on and is online, ready to accept data, prior to
printing.
Figure 1-26: Report using parallel printer
Page 27
Air Flow Functionality
23
Air Flow
Functionality
Air Probe
Bracket
QT-46 sensor bar
3. Attach air probe to bracket with
thumb screen
1. Clip front of bracket around
lip of sensor bar.
2. Tighten bracket to sensor bar with
thumb screw.
Center bulb
Parallel
Air Flow Functionality
(Available using TSI’s Air Probe on QUESTemp° 46 model only)
Air flow is measured in meters per second over a range of 0 to 20m/s in 0.1m/s increments. The
sensor should be placed or held perpendicular in the air stream. Unlike many anemometers, the
omni-directional sensor does not require rotating to find the maximum reading. Be careful not to
block the air flow with your body during measurements. The sensor’s measuring tip is fragile; be
cautious if measuring in ducts.
The Air Probe may be either hand-held or mounted behind the QUESTemp° 46 using the
mounting bracket hooked to the sensor bar beneath the center bulb sensor. (See Figure 1-22
below.)
A green lamp indicator in the Air Probe indicates that it is turned on and the battery is good. If the
green indicator turns off while the switch is in the On position, replace or recharge the battery.
Figure 1-27: Air flow configuration
Page 28
Operational Check
24
Operational
Check
Operating Sequence
Operating Sequence
1. Turn Flow On in the setup menu of the QUESTemp46.
2. Plug the Air Probe into the port labeled Flow on the side of the QUESTemp 46.
3. Turn on the Air Probe ON and make sure the green lamp is lit.
In the View or Run modes, air flow is displayed on the fifth screen.
Data Logging Air Flow
To data log air flow in the QUESTemp 46, the following two conditions must be met.
1. First, turn Flow On in the setup menu.
2. Second, make sure that a temperature sensor bar is connected to the Sensor 1 location (top)
of the QUESTemp46. Flow prints out with the Sensor 1 data therefore air flow data will only
be reported if a sensor bar is plugged in. Air flow is recorded during the run mode at the
interval the QUESTemp 46 is setup for.
Batteries for Air Probe
The Air Probe uses a single NiMH Black&Decker® VersaPak™ Gold battery. Typical operating
time of the battery is between 6 and 8 hours.
To change the battery, push in and twist, counterclockwise, the cap on the bottom of the Air
Probe. Pull out the battery. Insert a fully charged battery and replace the cap.
To recharge the batteries, set the battery into the VersaPack charger. The supplied charger
accepts one or two batteries. A full charge takes 9 hours. An indicator light shows that the battery
is properly charging and it will remain on as long as the battery is in the charger. Continuous
charging is not a safety concern.
Operational Check
A verification module, TSI model 053-923, may be used to check the operation of the
QUESTemp. Remove the top sensor bar and plug the verification module into the top of the unit.
With the QUESTemp set to read in degrees Celsius, verify that the displayed readings match
those printed on the module within ±0.5C.
If the readings are not within the ±0.5C tolerance, then have the unit serviced and calibrated.
Page 29
Operational Check
25
The two-position switch located in the battery compartment must be
set by the user if the power supply method is changed. The up
position is for the 9-volt battery. The down position allows for either
the AC adapter or the rechargeable batteries. The AC adapter will
trickle charge the rechargeable batteries if they are in place or it will
simply allow for line power operation of the unit.
Figure 1-28: 9-volt battery
9-Volt Alkaline Battery Replacement
Power Options
There are three options for powering the QUESTemp° 46: a 9-volt alkaline battery, a NiMH
(Nickel Metal Hydride) rechargeable 6-cell battery pack, and an AC adapter. A door on the back
of the unit allows the user access to the 9-volt battery. The rechargeable battery pack is located
inside of the unit. If the rechargeable battery pack ever needs to be replaced, it can be accessed
by removing the screws from the bottom panel of the unit.
9-Volt Alkaline Battery Replacement
WARNING: Replace batteries only in a non-hazardous environment.
The 9-volt battery should be replaced or the NiMH battery pack should be recharged when the
voltage drops below 6.4 volts. The battery voltage is displayed when the instrument is turned on.
While turned on, the battery voltage can be displayed at any time by pressing the up or down
arrow keys to move through the display until the battery voltage screen appears. If, while
operating, the battery voltage drops below 6.4 volts, the display will automatically switch to the
display showing the battery voltage along with a low battery message. After a low battery occurs,
the unit will continue to operate for approximately 8 hours. When the battery voltage falls to 6.2
volts or below, the unit will automatically turn off.
Replace only with an approved 9-volt alkaline battery.
To install: Slide into
case and plug in
connector as shown.
NiMH Battery Pack
NiMH Battery Pack
WARNING: Replace batteries only in a non-hazardous environment.
The NiMH rechargeable battery pack is charged in the instrument using TSI’s AC 120V AC to 9V
DC adapter (part #015-910) or 220V AC to 9V DC adapter (part #015-680). A discharged battery
pack requires an “overnight” charge of 16 hours (for the 120V adapter). Leaving the AC adapter
plugged in for extended lengths of time or when operating the instrument will not harm the
rechargeable batteries.
Range: 0 - 20 meters per second. 0.1 m/s increments
Sensor: Omni directional heated thermistor
Accuracy: ±(0.1 m/s + 4%) of measurement value
Battery Life: 6 - 8 hours for fully charged NiMH battery
Charge Time: 9 hours
Page 33
Appendix B
29
Work and recovery
(TLV )
Light
Moderate
Heavy
Very Heavy
75% to 100%
31.0
28.0
26.0*
23.5*
50% to 75%
31.0
29.0
27.5
25.5*
25% to 50%
32.0
30.0
29.0
28.0
0% to 25%
32.5
31.5
30.5
30.0
Work and recovery
(Action Limit)
Light
Moderate
Heavy
Very Heavy
75% to 100%
28.0
25.0
22.5*
20.0*
50% to 75%
28.5
26.0
24.0
22.5*
25% to 50%
29.5
27.0
25.5
24.5
0% to 25%
30.0
29.0
28.0
27.0
Appendix B
ACGIH
Appendix B: Heat Exposure Tables
ACGIH
Screening Criteria for Heat Stress Exposure. WBGT values in C.
NOTE: According to the ACGIH’s guidelines, the temperature values represent a work and rest
process which is explained in the standards. Refer to the ACGIH TLVs and BEIs for
specific details.
*Values not specified by ACGIH have been estimated for continuity.
Page 34
Appendix B
30
Clothing type
Clothing correction (Addition to WBGT (ºC)
Work clothes (long sleeve shirt and pants)
0º
Cloth (woven material) coveralls
0º
Double-layer woven clothing
3º
SMS polypropylene coveralls
0.5º
Polyolefin coveralls
1º
Limited-use vapor-barrier coveralls
11º
WBGT(F)
I
II
III
IV V VI
80.0
>8:00
>8:00
>8:00
8:00
6:35
4:30
81.0
>8:00
>8:00
>8:00
8:00
6:35
4:30
82.0
>8:00
>8:00
8:00
7:05
5:25
3:40
83.0
>8:00
8:00
7:45
6:25
4:55
3:20
84.0
>8:00
8:00
7:05
5:55
4:30
3:05
85.0
8:00
7:45
6:30
5:20
4:05
2:50
86.0
8:00
7:05
5:55
4:55
3:45
2:35
87.0
7:25
6:30
5:25
4:30
3:25
2:20
88.0
6:45
5:55
4:55
4:05
3:10
2:10
89.0
6:10
5:25
4:30
3:45
2:50
2:00
90.0
5:40
5:00
4:10
3:25
2:40
1:50
91.0
5:15
4:35
3:50
3:10
2:25
1:40
92.0
4:50
4:10
3:30
2:55
2:15
1:30
ACGIH Clothing Corrections
ACGIH Clothing Corrections
The following clothing corrections are in degrees Celsius. When a clothing correction is entered
into the setup portion of the QUESTemp 46, the value is added to the WBGT only for looking
up the stay times. The WBGT value displayed by the unit does not reflect corrections.
Cited from "American Conference of Governmental Industrial Hygienists - Threshold Limit Values and
Biological Exposure Indices for 2008"; Reprinted with permission from ACGIH
United States Navy
Physiological Heat Exposure Limits (PHEL) Time Table
(Without the presence of fuel combustion gases/fuel vapors)
The recommended working hours are shown based on a maximum of eight hours. Naval
personnel will follow a category, I - VI, based upon their function.
PHEL Curves (Total Exposure Time in Hours: Minutes)
Page 35
Appendix B
31
WBGT(F)
I
II
III
IV V VI
93.0
4:25
3:50
3:15
2:40
2:00
1:25
94.0
4:05
3:35
3:00
2:25
1:50
1:15
95.0
3:45
3:15
2:45
2:15
1:45
1:10
96.0
3:25
3:00
2:30
2:05
1:35
1:05
97.0
3:10
2:45
2:20
1:55
1:25
1:00
98.0
2:55
2:35
2:10
1:45
1:20
0:55
99.0
2:40
2:20
2:00
1:40
1:15
0:50
100.0
2:30
2:10
1:50
1:30
1:10
0:45
101.0
2:20
2:00
1:40
1:25
1:05
0:45
102.0
2:10
1:50
1:35
1:15
1:00
0:40
103.0
2:00
1:45
1:25
1:10
0:55
0:35
104.0
1:50
1:35
1:20
1:05
0:50
0:35
105.0
1:40
1:30
1:15
1:00
0:45
0:30
106.0
1:35
1:25
1:10
0:55
0:45
0:30
107.0
1:30
1:15
1:05
0:50
0:40
0:25
108.0
1:20
1:10
1:00
0:50
0:35
0:25
109.0
1:15
1:05
0:55
0:45
0:35
0:25
110.0
1:10
1:00
0:50
0:40
0:30
0:20
111.0
1:05
1:00
0:50
0:40
0:30
0:20
112.0
1:00
0:55
0:45
0:35
0:25
0:20
113.0
0:55
0:50
0:40
0:35
0:25
0:15
114.0
0:55
0:45
0:40
0:30
0:25
0:15
115.0
0:50
0:45
0:35
0:30
0:20
0:15
116.0
0:45
0:40
0:35
0:25
0:20
0:15
117.0
0:45
0:40
0:30
0:25
0:20
0:10
118.0
0:40
0:35
0:30
0:25
0:15
0:10
119.0
0:35
0:35
0:25
0:20
0:15
0:10
120.0
0:35
0:30
0:25
0:20
0:15
0:10
121.0
0:35
0:30
0:25
0:20
0:15
0:10
122.0
0:30
0:25
0:20
0:15
0:15
0:10
123.0
0:30
0:25
0:20
0:15
0:10
0:10
124.0
0:25
0:25
0:20
0:15
0:10
0:05
United States Navy
Page 36
Appendix B
32
No Flag
Green
Yellow
Red
Black
Flag Degrees F
<80.0
80.0-84.9
85.0-87.9
88.0-89.9
>90
Flag Degrees C
<26.7
26.7-29.4
29.4-31.1
31.1-32.2
>32.2
WBGT°C
Light
Moderate
Heavy
28
4:01
4:01
3:00
29
4:01
4:00
2:00
30
4:01
3:00
1:30
31
4:01
2:00
1:15
32
4:00
1:30
1:00
33
3:30
1:15
0:45
34
3:00
1:00
0:40
35
2:30
0:53
0:35
36
2:00
0:45
0:30
37
1:45
0:40
0:25
38
1:30
0:35
0:20
39
1:15
0:33
0:18
40
1:00
0:30
0:15
41
0:53
0:28 0 42
0:45
0:25
0
43
0:38
0:23 0 44
0:30
0:20
0
45
0:28
0:18 0 46
0:25
0:15 0 47
0:23 0 0
48
0:20 0 0
49
0:18 0 0
50
0:15 0 0
Flag Conditions for U.S. Navy/Marine Corp. Ashore
Flag Conditions for U.S. Navy/Marine Corp. Ashore
The following chart details the heat stress monitoring Flag Conditions for U.S. Navy/Marine Corp.
Ashore in Degrees Fahrenheit and Celsius.
*Rest means minimal physical activity (sitting or standing) and should be accomplished in the shade if
possible.
Electrical Power Research Institute (EPRI)
The recommended working hours are shown based on a maximum of four hours. A time of 4:01
indicates greater than 4 hours.
Page 37
Appendix C: Accessories
33
Appendix C
Air Probe Accessories
Appendix C: Accessories
Sensor array with 2-inch globe ......................... 057-902
Dual 120 volt charger ........................................ 53-037
Dual 220 volt charger ........................................ 53-038
Page 38
34 Appendix D:: DMS Software
QT⁰ 44/46 data port
Connected and powered on
Connected to serial port
Appendix D
QUESTempo 44/46
Appendix D: TSI Detection Management Software DMS
The focus of this section is to briefly introduce the following DMS topics: downloading data, setting up
parameters, and viewing data in charts, graphs, and reports. All data may be stored and saved in the
software for record retention and/or for historical analysis. (For further details on DMS, refer to the
online Help and select Contents.)
The QT⁰ 44/46 instruments are used for measuring occupational heat stress. The following sections
explain communicating with the QUESTemp° and DMS, saving and sending configurations,
downloading, viewing data, setup, firmware updates, and printing reports.
QUESTempo 44/46
The QT⁰ 44/46 instruments are used for measuring occupational heat stress. The following sections
explain communicating with the QUESTemp° and DMS, saving and sending configurations,
downloading, viewing data, setup, firmware updates, and printing reports.
Communication Setup
The communication setup is an important starting point with your instrument and DMS. Once
communicating, you have the option to download data, configure instrument parameters and use
quick setup features for time and date settings. The following explains the QT⁰ 44/46 communication
setup steps.
1. Using a TSI cable, part number 054-715, plug the cable into the computer and plug the opposite
end into the side jack of the QT⁰ 44/46 data port.
Figure 1-30: Communicating with the QT⁰ 44/46 and DMS
Page 39
Appendix D: DMS Software
35
❶
❷
2. From the start page of DMS, select the or buttons and the instrument
communication panel will appear.
3. Select Heat Stressand then select the Model Type by clicking on QT⁰44 or QT⁰46. (See ❶
and ❷). (You are now ready to setup or download your instrument.)
4. Once selected, see the following sections for downloading or setup parameters to learn more
about working with the QT⁰ 44/46.
See the subsequent QT⁰44/QT⁰46instrument setup sections to setup or download your
instrument.
Figure 1-31: QT⁰44/46 downloading data
NOTE: The first time you communicate with the QUESTemp° and DMS the Found New
Hardware wizard will appear. Install and follow the screen prompts.
Page 40
Appendix D: DMS Software
36
❸
❹
❶
❷
Downloading Data with the QT⁰44/46
The Instrument Download feature is used to download your files from the QT⁰44/46 into the software
for review and analysis of the data. Once the files are downloaded and if “Go to Data Finder after
Download” is checked, DMS will open into the Data Finder window. (Note: The Data Finder window
stores all of the downloaded data by instrument, session and study. The information is stored in a bar
chart style with measurements/parameters displayed on the top navigational bar. To download, follow
steps below:
1. To download the QT⁰44/46 data, ensure your instrument is communicating properly. (See
communication setup for details.)
2. From the Start page, select the button.
3. Select the Heat Stress Family and select the appropriate QT⁰ 44/46 model from the Instrument
window (see ❶ and ❷).
4. Optional: click on the “Go to Data Finder after download” checkbox if you want to view your
session/study information after the download (see ❸).
5. Press the Downloadbutton (see ❹).
Figure 1-32: Downloading QT⁰44/46 files
Page 41
Appendix D: DMS Software
37
3
❶
Double-click to
select/view
QT⁰44/46 data
in charts and
graphs
❷❸❹
Viewing Data in DMS
The following section outlines viewing your data with the QT⁰ 44/46 models.
Selecting a Session/Study
To view downloaded data from the welcome page, click on the button and the data finder
screen will appear. (Or select the Data Finder tab if already opened.)
1. Select a session by either double-clicking on data or click on the session/study and select the
button. (NOTE: The example below illustrates a session selected with a run time of
3 minutes.) (See ❶).
Family: Heat Stress: QT⁰44/46 data is stored in this family. (See ❷).
Session/Study: The QT⁰44/46 data is organized by the table headings, such as the
session/study name (See ❸).
Start Time: To quickly locate your study by most recent start time, click on the Start Time
heading and it will sort ascending/descending (See ❹).
Parameters & measurements: The table headings and columns are customizable by a
quick click, drag, and drop to a new column location (similar to Microsoft® Excel® spreadsheet
program.)
Figure 1-33: Selecting a session
Page 42
Appendix D: DMS Software
38
Configure button
& Toolbar
❶
❷ ❸ ❹ ❹ ❹
❺
Charts and Graphs in Panel layout view (PLV) page
The measurements and parameters will be displayed in charts and graphs which may be customized
for analysis and/or reporting purposes.
Note: A
report format.
1. In the PLV page, it is divided into Work Items (see ❶), Add panel (see ❷), Arrange Panels
(see C) and Data Panels (see D).
Work items ❶ – select either the session or study (in order to view appropriate
measurement/parameter data).
Add panel ❷ – double-click on a chart/table type and it will appear as a panel on your
screen.
Arrange panels ❸ – displays the order of the charts/tables which appear in the panel layout.
Also, when a chart/table is selected in the arrange panels palette, the associated data panel is
selected. The resize handles are applied and the panel is brought into view. (This is very
useful when several panels are displayed.) To delete a panel, right-click on a chart/table and
press delete from your keyboard.
Data panels ❹– used to view your measurement and/or parameters from your study. Note:
use the menu bar icons and/or configure icon to customize parameters.
Toolbar and Configure button ❺ – the toolbar and configure button are used to customize
or select different measurement parameters.
button provides a quick link to viewing the panel layout view data in a
Figure 1-34: QT⁰44/46 data in panel layout view
Page 43
Appendix D: DMS Software
39
Remember setting
2. To change the graph/table data parameters, click on the button. Each graph/table may
have different configurable parameters depending on the parameters applicable to the specific
panel.
3. To view the data as a report, click the button. (Note: the panels will print in the order
in which they are displayed in the panel layout page.)
4. The quick tips below explain how to customize the panels and/or graphs/tables:
To stretch the graph/tables, click on one the corner’s edge of a chart or table and drag the
mouse. (Note: selection handles will appear.) The graph/table will expand or shrink when
resizing.
To move the graph, click, drag and drop to the appropriate panel position.
To change ranges, when clicking on either the x-axis or y-axis, click and drag the mouse until
the appropriate range is selected. (NOTE: It will span the numbers up or down depending on
how you drag the mouse.)
To save a layout, Right-click outside the tables/graphs area as displayed below. Click
Remember Setting.
Figure 1-35: Rearranging panels and saving layout
Page 44
Appendix D: DMS Software
40
Report
example with
logged data
chart from the
QT⁰46
Reports are
displayed in the
order in which
they are displayed
from the panel
layout.
Print
Customize the report by inserting on-site testing images
Quickly switch back to the panel
layout view (charts & tables)
Customize the report
by inserting on-site
testing images via
this button.
Reports and Printing
To quickly create reports, open your data (in the data finder page) and click the quick report
button. A standard template of charts and graphs (or panels) will appear in the report.
Viewing reports: if you are in the data layout page and you have rearranged the charts/tables,
the report will print in the sequence in which they appear on the screen.
Printing reports: while in the report view page you have two options outlined below:
o Click on the icon from the title bar.
o Click on the icon from the session report title bar.
1060 Corporate Center Drive
Oconomowoc, WI 53006-4828
Europe, Middle East, and Africa
TSI Instruments Ltd.
Stirling Road
Cressex Business Park
High Wycombe, Bucks
HP12 3ST
United Kingdom
Telephone: 1-800-680-1220 (USA);
+1 651-490-2860 (Outside USA)
E-mail: technical.services@tsi.com
Telephone: +44 (0) 149 4 459200
E-mail: tsiuk@tsi.com
Contact/Service
Information
Technical Support Contacts
Contact/Service information
This section gives directions for contacting TSI Incorporated for technical information and directions
for returning the QUESTemp° 44/46 for service.
Technical Support Contacts
If you have any difficulty setting or operating the instrument, or if you have technical or application
questions about this system, contact TSI’s Technical Support.
Service Contact Information
If your instrument does not operate properly, or if you are returning the instrument for service, visit our
website at http://rma.tsi.com for a Return Material Authorization, or contact Customer Service.
Page 46
Contact/Service Information
42
Returning for Service
Visit our website at http://rma.tsi.com and complete the on-line “Return Merchandise Authorization”
form or call TSI at 1-800-680-1220 (USA) or (651) 490-2860, or 001 651 490 2860 (International) for
specific return instructions.
Customer Service will need the following information:
The instrument model number
The instrument serial number
A purchase order number (unless under warranty)
A billing address
A shipping address
Use the original packing material to return the instrument to TSI. If you no longer have the original
packing material, seal off any ports to prevent debris from entering the instrument and ensure that the
display and the connectors on the instrument front and back panels are protected. This instrument is
very fragile and must be packed in a manner appropriate for a precision instrument.
Calibration
The QUESTempo 44/46 heat stress monitor and TSI field calibrator devices should be examined
regularly by the factory. An annual calibration is recommended. (See Service Information above.)
Page 47
Contact/Service Information
43
Warranty
(For country-specific terms and conditions outside of the USA, please visit www.tsi.com.)
Seller warrants the goods, excluding software, sold hereunder, under normal use and service as described in the operator's
manual, to be free from defects in workmanship and material for 12 months, or if less, the length of time specified in the
operator's manual, from the date of shipment to the customer. This warranty period is inclusive of any statutory warranty. This
limited warranty is subject to the following exclusions and exceptions:
a. Hot-wire or hot-film sensors used with research anemometers, and certain other components when indicated in
specifications, are warranted for 90 days from the date of shipment;
b. Pumps are warranted for hours of operation as set forth in product or operator’s manuals;
c. Parts repaired or replaced as a result of repair services are warranted to be free from defects in workmanship and material,
under normal use, for 90 days from the date of shipment;
d. Seller does not provide any warranty on finished goods manufactured by others or on any fuses, batteries or other
consumable materials. Only the original manufacturer's warranty applies;
e. This warranty does not cover calibration requirements, and seller warrants only that the instrument or product is properly
calibrated at the time of its manufacture. Instruments returned for calibration are not covered by this warranty;
f. This warranty is VOID if the instrument is opened by anyone other than a factory authorized service center with the one
exception where requirements set forth in the manual allow an operator to replace consumables or perform recommended
cleaning;
g. This warranty is VOID if the product has been misused, neglected, subjected to accidental or intentional damage, or is not
properly installed, maintained, or cleaned according to the requirements of the manual. Unless specifically authorized in a
separate writing by Seller, Seller makes no warranty with respect to, and shall have no liability in connection with, goods
which are incorporated into other products or equipment, or which are modified by any person other than Seller.
The foregoing is IN LIEU OF all other warranties and is subject to the LIMITATIONS stated herein. NO OTHER EXPRESS OR
IMPLIED WARRANTY OF FITNESS FOR PARTICULAR PURPOSE OR MERCHANTABILITY IS MADE. WITH RESPECT
TO SELLER’S BREACH OF THE IMPLIED WARRANTY AGAINST INFRINGEMENT, SAID WARRANTY IS LIMITED TO
CLAIMS OF DIRECT INFRINGEMENT AND EXCLUDES CLAIMS OF CONTRIBUTORY OR INDUCED INFRINGEMENTS.
BUYER’S EXCLUSIVE REMEDY SHALL BE THE RETURN OF THE PURCHASE PRICE DISCOUNTED FOR
REASONABLE WEAR AND TEAR OR AT SELLER’S OPTION REPLACEMENT OF THE GOODS WITH NON-INFRINGING
GOODS.
TO THE EXTENT PERMITTED BY LAW, THE EXCLUSIVE REMEDY OF THE USER OR BUYER, AND THE LIMIT OF
SELLER'S LIABILITY FOR ANY AND ALL LOSSES, INJURIES, OR DAMAGES CONCERNING THE GOODS (INCLUDING
CLAIMS BASED ON CONTRACT, NEGLIGENCE, TORT, STRICT LIABILITY OR OTHERWISE) SHALL BE THE RETURN OF
GOODS TO SELLER AND THE REFUND OF THE PURCHASE PRICE, OR, AT THE OPTION OF SELLER, THE REPAIR OR
REPLACEMENT OF THE GOODS. IN THE CASE OF SOFTWARE, SELLER WILL REPAIR OR REPLACE DEFECTIVE
SOFTWARE OR IF UNABLE TO DO SO, WILL REFUND THE PURCHASE PRICE OF THE SOFTWARE. IN NO EVENT
SHALL SELLER BE LIABLE FOR LOST PROFITS, BUSINESS INTERRUPTION, OR ANY SPECIAL, INDIRECT,
CONSEQUENTIAL OR INCIDENTAL DAMAGES. SELLER SHALL NOT BE RESPONSIBLE FOR INSTALLATION,
DISMANTLING OR REINSTALLATION COSTS OR CHARGES. No Action, regardless of form, may be brought against Seller
more than 12 months after a cause of action has accrued. The goods returned under warranty to Seller's factory shall be at
Buyer's risk of loss, and will be returned, if at all, at Seller's risk of loss.
Buyer and all users are deemed to have accepted this LIMITATION OF WARRANTY AND LIABILITY, which contains the
complete and exclusive limited warranty of Seller. This LIMITATION OF WARRANTY AND LIABILITY may not be amended,
modified or its terms waived, except by writing signed by an Officer of Seller.
Service Policy
Knowing that inoperative or defective instruments are as detrimental to TSI as they are to our customers, our service policy is
designed to give prompt attention to any problems. If any malfunction is discovered, please contact your nearest sales office or
representative, or call TSI’s Customer Service department at 1-800-874-2811 (USA) or +001 (651) 490-2811 (International).
Page 48
USA Tel: +1 800 874 2811
UK Tel: +44 149 4 459200
France Tel: +33 1 41 19 21 99
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