TSI Instruments QUESTemp 32 User Manual

iii Table of Contents

Table of Contents

Up and Running ............................................ 1

Check Wick and Fill Natural Wet Bulb .............. 1

Measurements ............................................... 2

QUESTemp32 .................................................. 2

Wet Bulb Globe Temperature ........................... 2

Heat Index / Humidex ........................................ 3

Keypad Operation ......................................... 4

Displayed Items ............................................ 4

Placement for Monitoring/Testing .............. 6

Sensors .......................................................... 6

Natural Wet Bulb Thermometer ........................ 6

Globe Thermometer ........................................... 6

Dry Bulb Thermometer ...................................... 7

Relative Humidity Sensor .................................. 7

Remote, Sensors 2 and 3 ............................. 8

Tri-Sensor Weighted Average ........................... 8

Operational Check ........................................ 8

Power Options .............................................. 9

9-V Alkaline Battery Replacement .................... 9

Approved 9-Volt Batteries.................................. 9

NiMH Battery Pack ........................................... 10

Appendix A: Specifications ...................... 11

Measurements ................................................. 11

Languages ........................................................ 11

Housing ............................................................. 11

Size ................................................................... 11

Weight ............................................................... 11

Sensor Types ................................................... 11

Accuracy ........................................................... 11

Operating Temperature Range ....................... 11

Remote Sensor Bars ....................................... 11

Power Options .................................................. 12

Battery Life ........................................................ 12

Charge Time (NiMH Battery Pack) ................. 12

Safety Approvals .............................................. 12

Product Markings ............................................. 12

Batteries ............................................................ 12

Appendix B: Heat Exposures Tables ........ 13

ACGIH ............................................................... 13

United States Navy .......................................... 14

Electrical power research institute (EPRI) ...... 16

Appendix B: Accessories .......................... 17

Contact/Service information ...................... 18

Technical Support Contacts ............................ 18

Service Contact Information ............................ 18

Returning for Service ....................................... 19

Calibration ......................................................... 19

Warranty ...................................................... 20

iv Table of Contents

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1 Up and Running

1. Make sure the wet bulb’s wick is clean. Fill the reservoir with distilled
water. (DO NOT use ordinary tap water).

2. Place the QUESTemp° in the work area in a safe location approximately

3.5 feet off the ground.

3. Turn the unit ON. If the battery voltage displayed during the power-on
sequence is less than or equal to 6.4 volts, replace or recharge the
batteries.

4. Use the arrow keys to set the display to the desired items.

5. Allow 10 minutes for the sensors to stabilize to the environment before
taking readings.

Wick

Reservoir cover

Reservoir

Filling wet bulb reservoir

1. Remove reservoir cover and fill with

distilled or de-ionized water.

2. Replace reservoir cover.

Up and Running

Check Wick and Fill Natural Wet Bulb

Up and Running

Check Wick and Fill Natural Wet Bulb

The QUESTemp 32 uses a cotton wick immersed into a reservoir containing distilled
water. DO NOT use ordinary tap water, as the contaminants that are left behind
after evaporation will shorten the life of the wick and cause high readings. If the wick
is discolored, it should be replaced. To replace the wick, slide the old wick off the
top of the sensor. Place a new wick over the sensor, making sure that the bottom of
the wick is down in the reservoir.

Figure 1-1: Filling wet bulb reservoir

2 Measurements

WBGT (indoor) = 0.7WB + 0.3G (denoted as “WBGTi” on the display)

WBGT (outdoor) = 0.7WB + 0.2G + 0.1DB (denoted as “WBGTo” on the

display)

Measurements

QUESTemp32

Measurements

QUESTemp32

The QUESTemp32 portable area heat stress monitor computes the Wet Bulb
Globe Temperature (WBGT). The WBGT is an accepted measurement for
determining the heat stress level imposed on an individual in a given environment.
The QUESTemp32 measures three parameters: ambient or dry bulb temperature
(DB), natural wet bulb temperature (WB), and globe temperature (G).

In addition to the WBGT, the QUESTemp32 measures relative humidity (RH) and
computes the Heat Index (HI) or Humidex. The QUESTemp32, using inputs on the
side of the instrument, has the ability to connect to two additional sensor arrays for
monitoring up to three locations simultaneously.

Wet Bulb Globe Temperature

The WBGT is a weighted average of the three temperature sensors using the
following formulas:

 NOTE: The resulting WBGT can be compared to indices of work-rest regimens

(stay times) based upon the work loads. (See Appendix A for published
heat exposure tables.)

3 Measurements

Heat Index / Humidex

Heat Index / Humidex

The Heat Index is determined using the dry bulb temperature and relative humidity.
Based upon charts available from the U.S. National Weather Service, Heat Index
represents how an average person feels relative to climate conditions. For a
constant temperature, if the humidity rises, so does the heat index.

The Heat Index is defined over a temperature range of 70F - 120F (21C - 49C)
and a relative humidity range of 30% - 99%. Outside of this range, the instrument
will show dashes in the display for the Heat Index.

The Humidex is used primarily in Canada and is very similar to the Heat Index. The
values are slightly different. The Humidex is defined over a temperature range of
70F - 109F (21C - 43C) and a relative humidity range of 20% - 99%. Outside of
this range, the instrument will show dashes in the display for the Humidex.

4 Keypad Operation

Keys

Explanation

I/O Enter key

The unit turns on with a single key press. The unit turns off
by holding the key down while a countdown of 3-2-1 occurs
in the lower right corner of the display. This key is also
used to enter setup changes.

While viewing live readings, pressing and releasing the key
will cause the display to view the next available sensor bar
(indicated in the upper right corner of the display).

Up Arrow key

Changes which items appear in the display. Scrolls up.

Down Arrow key

Changes which items appear in the display. Scrolls down.

Setup key

Allows changing the setup parameters. Three parameters
are available: Celsius or Fahrenheit, the language, and
Heat Index or Humidex. Press setup to access the
parameters. Use the arrow keys to switch between the two
parameters. Use the enter key to change the parameters.
Press setup again to exit.

Keypad

Operation

Heat Index / Humidex

Keypad Operation

The unit operates using a membrane keypad with four keys. The I/O ENTER key
responds when the key is released while all other keys respond when the key is
pressed.

Displayed Items

The number in the upper right corner indicates which sensor bar’s data is displayed.
1 indicates the sensor bar placed on (or attached to) the top of the instrument. Sensors
2 and 3 are labeled on the side of the unit. W indicates the weighted average which only
appears if a WBGT is displayed and all three sensor bars are attached.

5 Displayed Items

Screen 1: WET (Wet bulb)

DRY (Dry bulb)

WET 80.5º F  1

DRY 92.2º F

Screen 2: GLOBE

GLOBE 92.4.º F  1

Screen 3: WBGTi (Indoors)

WBGTo (Outdoors)

WBGTi 84.1 º F  1

WBGTo 107.5 º F

Screen 4: RH (Relative Humidity)

H.I. or HU
(Heat Index or Humidex)

RH 66.2 %  1

H.I. 84.3º F

Heat Index / Humidex

The following measurements can be accessed on the display:

6 Placement for Monitoring/Testing

Placement

Natural Wet Bulb Thermometer

Placement for Monitoring/Testing

The QUESTemp° 32 should be placed at a height of 3.5 feet (1.1 m) for standing
individuals or 2 feet (.6 m) for seated individuals. Tripod mounting is recommended to
get the unit away from anything that might block radiant heat or air flow. A ¼ "x 20
threaded bushing on the bottom of the instrument allows mounting to a standard
photographic tripod. Do not stand close to the unit during sampling.

Make sure that the wet bulb reservoir is filled with distilled water and that the cotton wick
is clean and fully wetted. After adding water or placing the unit in a new environment,
allow ten minutes for the globe and wet bulb readings to stabilize.

A series of dashes appear in the display if one of the following occur:

 The Heat Index or Humidex is outside of its allowable range

 The temperature is outside of its allowable range

 A temperature sensor has failed

Sensors

Natural Wet Bulb Thermometer

The natural wet bulb thermometer gives an indication of the effects of humidity on an
individual. Relative humidity and air flow are taken into account by measuring the
amount of evaporative cooling taking place at a thermometer covered with a moistened
wick. The QUESTemp° 32 uses a cotton wick immersed into a reservoir containing
distilled water. DO NOT use ordinary tap water, as the contaminants that are left behind
after evaporation will shorten the life of the wick and cause high readings. If the wick is
discolored, it should be replaced. To replace the wick, slide the old wick off the top of
the sensor. Place a new wick over the sensor, making sure that the bottom of the wick
is down in the reservoir.

Globe Thermometer

The globe thermometer gives an indication of the radiant heat exposure on an individual
due to either direct light or hot objects in the environment. This is accomplished by
placing a temperature sensor inside a blackened copper sphere and measuring the
temperature rise. The WBGT index is based on the response of a 6-inch diameter
globe. The QUESTemp° 32 uses a 2-inch diameter globe for a faster response time.
The temperature of the 2-inch globe is correlated to match that of a 6-inch globe.

As an option, a sensor array with a 6-inch diameter globe is available.

7 Sensors

Dry Bulb Thermometer

Dry Bulb Thermometer

The dry bulb thermometer measures the ambient air temperature. This measurement is
used in the outdoor WBGT calculation when a high solar radiant heat load may be
present. The series of white plates surrounding the sensor shield it from radiant heat.

Relative Humidity Sensor

A relative humidity sensor is located in a compartment inside of the sensor bar housing.
Slots in the housing allow air to circulate around the sensor.

8 Remote, Sensors 2 and 3

WBGTw = (WBGT

head

+ (2 x WBGT

abdomen

) + WBGT

ankles

)/4

Remote,

Sensors 2 & 3

Tri-Sensor Weighted Average

Remote, Sensors 2 and 3

The top sensor bar (sensor 1) may be removed from the instrument and used through a
remote cable. Shelter the instrument and remote the sensor bar if the measured
environment is expecting heavy rain or if temperatures are above 60C.

The sensor 2 and sensor 3 jacks on the side of the instrument allow simultaneous
monitoring of up to three sensor arrays using connecting cables.

Cable lengths of up to two hundred feet (61 meters) may be used without a decrease in
accuracy provided the environment does not contain strong electromagnetic fields.

The data from these arrays may be viewed separately or combined into a weighted
average WBGT reading per ISO 7243. Change the displayed sensor bar by pressing
and releasing the enter key. The upper right corner of the display shows the current
sensor bar. 1 refers to the top sensor bar, 2 and 3 are labeled on the side of the unit, W
indicates the weighted average which only appears if a WBGT is displayed and all three
of the sensor bars are attached.

Tri-Sensor Weighted Average

Per the recommendations outlined in ISO 7243:2017, when the temperature in the
space surrounding a worker is not uniform, it is necessary to determine the WBGT
index at three heights corresponding to the worker's ankles, abdomen and head and
perform a weighted average on those values. It is computed using the formula:

The QUESTemp° 32 always assigns the top sensor bar the double weighting. This
calculation is shown if a WBGT display has been selected and if 3 sensor sets are
connected.

Operational Check

A verification module, model 054-544, may be used to check the operation of the
QUESTemp. Remove the top sensor bar and plug the verification module into the top of
the unit. With the QUESTemp set to read in degrees Celsius, verify that the displayed
readings match those printed on the module within ±0.5C.

If the readings are not within the ±0.5C tolerance, then have the unit serviced and
calibrated.

9 Power Options

The 2-position switch located in the battery
compartment must be set by the user if the power
supply method is changed. The up position is for
the 9 volt battery. The down position allows for
either the AC adapter or the rechargeable batteries.
The AC adapter will trickle charge the rechargeable
batteries if they are in place or it will simply allow
for line power operation of the unit.

9-volt battery

Power Options

9-V Alkaline Battery Replacement

Power Options

There are 3 options for powering the QUESTemp 32: a 9-volt alkaline battery, a NiMH
(Nickel Metal Hydride) rechargeable 6-cell battery pack, and an AC adapter. A door on
the back of the unit allows the user access to the 9-volt battery. The rechargeable
battery pack is located inside of the unit. If the rechargeable battery pack ever needs to
be replaced, it can be accessed by removing the screws from the bottom panel of the
unit.

9-V Alkaline Battery Replacement

WARNING: Replace batteries only in a non-hazardous environment.

The 9-volt battery should be replaced or the NiMH battery pack should be recharged
when the voltage drops below 6.4 volts. The battery voltage is displayed when the
instrument is turned on. While turned on, the battery voltage can be displayed at any
time by pressing the up or down arrow keys to move through the display until the
battery voltage screen appears. If, while operating, the battery voltage drops below

6.4 volts, the display will automatically switch to the display showing the battery voltage
along with a low battery message. After a low battery occurs, the unit will continue to
operate for approximately 8 hours. When the battery voltage falls to 6.2 volts or below,
the unit will automatically turn off.

Replace only with an approved 9-volt alkaline battery.

Approved 9-Volt Batteries

Eveready: Energizer 522, EN22, 6LR61

Duracell: MN1604

Panasonic: 6LR61, 6AM6X

Rayovac: A1604

UltraLife: U9V

10 Power Options

Battery Pack

NIMH Battery

To install: Slide into case and
plug in connector as shown.

NiMH Battery Pack

NiMH Battery Pack

WARNING: Recharge batteries only in a non-hazardous environment.

The NiMH rechargeable battery pack is charged in the instrument using TSI’s AC
adapter #015-910. A discharged battery pack requires an “overnight” charge of
16 hours. Leaving the AC adapter plugged in for extended lengths of time or when
operating the instrument will not harm the rechargeable batteries.

Appendix A: Specifications

11

Appendix A

Appendix A: Specifications

Measurements

 Globe, dry bulb, wet bulb, WBGTin, WBGTout, WBGT weighted average (if 3

sensor sets), relative humidity, Heat Index, Humidex.

 Temperatures given in Celsius or Fahrenheit.

Languages

 English, French, Spanish, Italian, German.

Housing

 Designed water resistant to a light rain or mist. If rain is frequent, best practice

would be to remote the sensor bar and keep the instrument sheltered.

Size

 Height 9.2 in. (23.5 cm); Width 7.2 in. (18.3 mm); Depth 3.0 in. (7.5 mm)
 Dimensions include mounted sensor assembly.

Weight

 2.6 lbs. (1.2 kg) with mounted sensor assembly.

Sensor Types

 Temperature: 1000 ohm platinum RTD
 Humidity: Integrated circuit with capacitive polymer sensor

Accuracy

 Temperature: ±0.5C between 0C and 120C
 Relative Humidity: ±5% between 20 to 95% (non-condensing)

Operating Temperature Range

 Sensor Assembly: -5C to +100C
 Electronics: -5C to 60C

Remote Sensor Bars

 2 x 15-pin D-sub jacks are located on the side of the unit for plugging in one or

two additional sensor bars by using remote cables up to 200 feet (61 m). The
top sensor bar can also be remote with a cable.

Appendix A: Specifications

12

Type

Manufacturer

U9V

Ultralife

MN1604

Duracell

522 or EN22 or 6LR61

Energizer

A1604 or BR232

Rayovac

6LR61 or 6AM6

Panasonic

Power Options

 9V alkaline, 7.2V NiMH rechargeable pack (charged in the unit), or AC adapter

wall power cube (AC adaptor will operate the unit or recharge the NiMH battery
pack).

Battery Life

 9V alkaline: 140 hours
 Rechargeable Nickel Metal Hydride: 300 hours
 (Adding additional sensor bars reduces battery life.)

Charge Time (NiMH Battery Pack)

 16 hours (charge in the unit)

Safety Approvals

 CE mark

Product Markings

 The year of manufacture is determined by the third character in the

instrument’s serial number. “A” was manufactured in 2001, “B” in 2002, “C” in
2003, “D” in 2004 and so forth.

Batteries

Only the following battery types may be used:

Non-rechargeable battery

Rechargeable battery

Integral NiMH battery pack type DC2121

The rechargeable battery may only be recharged with class 2 charger, rated 9 VDC,
1 A max.

Appendix B: Heat Exposures Tables

13

Work and recovery

(TLV )

Light

Moderate

Heavy

Very Heavy

75% to 100%

31.0

28.0

26.0*

23.5*

50% to 75%

31.0

29.0

27.5

25.5*

25% to 50%

32.0

30.0

29.0

28.0

0% to 25%

32.5

31.5

30.5

30.0

Work and recovery

(Action Limit )

Light

Moderate

Heavy

Very Heavy

75% to 100%

28.0

25.0

22.5*

20.0*

50% to 75%

28.5

26.0

24.0

22.5*

25% to 50%

29.5

27.0

25.5

24.5

0% to 25%

30.0

29.0

28.0

27.0

Appendix B

Appendix B: Heat Exposures Tables

ACGIH

Screening Criteria for Heat Stress Exposure. WBGT values in C.

 NOTE: According to the ACGIH’s guidelines, the temperature values represent

a work and rest process which is explained in the standards. Refer to
the ACGIH TLV’s and BEIs for specific details.

*Values not specified by ACGIH have been estimated for continuity.

Cited from "American Conference of Governmental Industrial Hygienists - Threshold
Limit Values and Biological Exposure Indices for 2008"; Reprinted with permission
from ACGIH

Appendix B: Heat Exposures Tables

14

WBGT(F)

I

II

III

IV V VI

80.0

>8:00

>8:00

>8:00

8:00

6:35

4:30

81.0

>8:00

>8:00

>8:00

8:00

6:35

4:30

82.0

>8:00

>8:00

8:00

7:05

5:25

3:40

83.0

>8:00

8:00

7:45

6:25

4:55

3:20

84.0

>8:00

8:00

7:05

5:55

4:30

3:05

85.0

8:00

7:45

6:30

5:20

4:05

2:50

86.0

8:00

7:05

5:55

4:55

3:45

2:35

87.0

7:25

6:30

5:25

4:30

3:25

2:20

88.0

6:45

5:55

4:55

4:05

3:10

2:10

89.0

6:10

5:25

4:30

3:45

2:50

2:00

90.0

5:40

5:00

4:10

3:25

2:40

1:50

91.0

5:15

4:35

3:50

3:10

2:25

1:40

92.0

4:50

4:10

3:30

2:55

2:15

1:30

93.0

4:25

3:50

3:15

2:40

2:00

1:25

94.0

4:05

3:35

3:00

2:25

1:50

1:15

95.0

3:45

3:15

2:45

2:15

1:45

1:10

96.0

3:25

3:00

2:30

2:05

1:35

1:05

97.0

3:10

2:45

2:20

1:55

1:25

1:00

98.0

2:55

2:35

2:10

1:45

1:20

0:55

99.0

2:40

2:20

2:00

1:40

1:15

0:50

100.0

2:30

2:10

1:50

1:30

1:10

0:45

101.0

2:20

2:00

1:40

1:25

1:05

0:45

102.0

2:10

1:50

1:35

1:15

1:00

0:40

103.0

2:00

1:45

1:25

1:10

0:55

0:35

104.0

1:50

1:35

1:20

1:05

0:50

0:35

105.0

1:40

1:30

1:15

1:00

0:45

0:30

United States Navy

Physiological Heat Exposure Limits (PHEL) Time Table
(Without the presence of fuel combustion gases/fuel vapors) is displayed on the
following page.

The recommended working hours are shown based on a maximum of eight hours.
Naval personnel will follow a category, I - VI, based upon their function.

PHEL Curves (Total Exposure Time in Hours: Minutes)

Appendix B: Heat Exposures Tables

15

WBGT(F)

I

II

III

IV V VI

106.0

1:35

1:25

1:10

0:55

0:45

0:30

107.0

1:30

1:15

1:05

0:50

0:40

0:25

108.0

1:20

1:10

1:00

0:50

0:35

0:25

109.0

1:15

1:05

0:55

0:45

0:35

0:25

110.0

1:10

1:00

0:50

0:40

0:30

0:20

111.0

1:05

1:00

0:50

0:40

0:30

0:20

112.0

1:00

0:55

0:45

0:35

0:25

0:20

113.0

0:55

0:50

0:40

0:35

0:25

0:15

114.0

0:55

0:45

0:40

0:30

0:25

0:15

115.0

0:50

0:45

0:35

0:30

0:20

0:15

116.0

0:45

0:40

0:35

0:25

0:20

0:15

117.0

0:45

0:40

0:30

0:25

0:20

0:10

118.0

0:40

0:35

0:30

0:25

0:15

0:10

119.0

0:35

0:35

0:25

0:20

0:15

0:10

120.0

0:35

0:30

0:25

0:20

0:15

0:10

121.0

0:35

0:30

0:25

0:20

0:15

0:10

122.0

0:30

0:25

0:20

0:15

0:15

0:10

123.0

0:30

0:25

0:20

0:15

0:10

0:10

124.0

0:25

0:25

0:20

0:15

0:10

0:05

Appendix B: Heat Exposures Tables

16

WBGT°C

Light

Moderate

Heavy

28

4:01

4:01

3:00

29

4:01

4:00

2:00

30

4:01

3:00

1:30

31

4:01

2:00

1:15

32

4:00

1:30

1:00

33

3:30

1:15

0:45

34

3:00

1:00

0:40

35

2:30

0:53

0:35

36

2:00

0:45

0:30

37

1:45

0:40

0:25

38

1:30

0:35

0:20

39

1:15

0:33

0:18

40

1:00

0:30

0:15

41

0:53

0:28 0 42

0:45

0:25 0 43

0:38

0:23 0 44

0:30

0:20 0 45

0:28

0:18

0

46

0:25

0:15 0 47

0:23 0 0

48

0:20 0 0

49

0:18 0 0

50

0:15 0 0

Electrical power research institute (EPRI)

The recommended working hours are shown based on a maximum of four hours. A
time of 4:01 indicates greater than 4 hours.

Appendix B: Accessories

17

Appendix B: Accessories

Appendix B: Accessories

Sensor array with 2-inch globe .......................... 056-795

Sensor array with 6-inch globe .......................... 056-780

6-foot shielded remote sensor cable ................. 053-924

25-foot shielded remote sensor cable ............... 053-925

100-foot shielded remote sensor cable ............ 053-926

200-foot shielded remote sensor cable ............ 053-927

120 VAC to 9 VDC adapter ............................... 015-910

220 VAC to 9 VDC adapter ............................... 015-680

Verification module ............................................ 053-923

Tripod .................................................................. 059-045

Replacement wicks ............................................ 056-679

Water bottle 2 oz. ............................................... 056-068

User’s manual .................................................... 056-661

Contact/Service information

18

North America and Asia Pacific

Telephone: [phone] (USA);

[phone] (Outside
USA)

Fax: [phone]

E-mail: [e-mail]

Europe, Middle East, and
Africa

Telephone: [phone]

Fax: [phone]
E-mail: [e-mail]

North America and Asia Pacific

TSI Incorporated

1060 Corporate Center Drive
Oconomowoc, WI 53006-4828

Europe, Middle East, and
Africa

TSI Instruments Ltd.

Stirling Road
Cressex Business Park
High Wycombe, Bucks
HP12 3ST
United Kingdom

Telephone: [phone] (USA);

[phone] (Outside
USA)

E-mail: [e-mail]

Telephone: [phone]

459200

E-mail: [e-mail]

Contact/Service

Information

Contact/Service information

This section gives directions for contacting TSI Incorporated for technical
information and directions for returning the QUESTemp° 32 for service.

Technical Support Contacts

If you have any difficulty setting or operating the instrument, or if you have

technical or application questions about this system, contact TSI’s Technical

Support.

Service Contact Information

If your instrument does not operate properly, or if you are returning the
instrument for service, visit our website at http://rma.tsi.com for a Return
Material Authorization, or contact Customer Service.

Contact/Service information

19

Returning for Service

Visit our website at http://rma.tsi.com and complete the on-line “Return
Merchandise Authorization” form or call TSI at 1-800-680-1220 (USA) or

[phone], or 001 651 490 2860 (International) for specific return
instructions.

Customer Service will need the following information:

 The instrument model number
 The instrument serial number
 A purchase order number (unless under warranty)
 A billing address
 A shipping address

Use the original packing material to return the instrument to TSI. If you no
longer have the original packing material, seal off any ports to prevent debris
from entering the instrument and ensure that the display and the connectors on
the instrument front and back panels are protected. This instrument is very
fragile and must be packed in a manner appropriate for a precision instrument.

Calibration

The QUESTemp⁰ 32 Heat Stress Sensor should be examined regularly by the
factory. An annual calibration is recommended. (See Service Department
above.)

Warranty

20

Warranty

(For country-specific terms and conditions outside of the USA, please visit www.tsi.com.)

Seller warrants the goods, excluding software, sold hereunder, under normal use and service as described
in the operator's manual, to be free from defects in workmanship and material for 12 months, or if less, the
length of time specified in the operator's manual, from the date of shipment to the customer. This warranty
period is inclusive of any statutory warranty. This limited warranty is subject to the following exclusions and
exceptions:

a. Hot-wire or hot-film sensors used with research anemometers, and certain other components when

indicated in specifications, are warranted for 90 days from the date of shipment;
b. Pumps are warranted for hours of operation as set forth in product or operator’s manuals;
c. Parts repaired or replaced as a result of repair services are warranted to be free from defects in

workmanship and material, under normal use, for 90 days from the date of shipment;
d. Seller does not provide any warranty on finished goods manufactured by others or on any fuses, batteries

or other consumable materials. Only the original manufacturer's warranty applies;
e. This warranty does not cover calibration requirements, and seller warrants only that the instrument or

product is properly calibrated at the time of its manufacture. Instruments returned for calibration are not

covered by this warranty;
f. This warranty is VOID if the instrument is opened by anyone other than a factory authorized service center

with the one exception where requirements set forth in the manual allow an operator to replace

consumables or perform recommended cleaning;
g. This warranty is VOID if the product has been misused, neglected, subjected to accidental or intentional

damage, or is not properly installed, maintained, or cleaned according to the requirements of the manual.

Unless specifically authorized in a separate writing by Seller, Seller makes no warranty with respect to, and

shall have no liability in connection with, goods which are incorporated into other products or equipment, or

which are modified by any person other than Seller.

The foregoing is IN LIEU OF all other warranties and is subject to the LIMITATIONS stated herein. NO

OTHER EXPRESS OR IMPLIED WARRANTY OF FITNESS FOR PARTICULAR PURPOSE OR

MERCHANTABILITY IS MADE. WITH RESPECT TO SELLER’S BREACH OF THE IMPLIED WARRANTY

AGAINST INFRINGEMENT, SAID WARRANTY IS LIMITED TO CLAIMS OF DIRECT INFRINGEMENT AND

EXCLUDES CLAIMS OF CONTRIBUTORY OR INDUCED INFRINGEMENTS. BUYER’S EXCLUSIVE

REMEDY SHALL BE THE RETURN OF THE PURCHASE PRICE DISCOUNTED FOR REASONABLE WEAR
AND TEAR OR AT SELLER’S OPTION REPLACEMENT OF THE GOODS WITH NON-INFRINGING
GOODS.

TO THE EXTENT PERMITTED BY LAW, THE EXCLUSIVE REMEDY OF THE USER OR BUYER, AND
THE LIMIT OF SELLER'S LIABILITY FOR ANY AND ALL LOSSES, INJURIES, OR DAMAGES CONCERNING
THE GOODS (INCLUDING CLAIMS BASED ON CONTRACT, NEGLIGENCE, TORT, STRICT LIABILITY OR
OTHERWISE) SHALL BE THE RETURN OF GOODS TO SELLER AND THE REFUND OF THE PURCHASE
PRICE, OR, AT THE OPTION OF SELLER, THE REPAIR OR REPLACEMENT OF THE GOODS. IN THE
CASE OF SOFTWARE, SELLER WILL REPAIR OR REPLACE DEFECTIVE SOFTWARE OR IF UNABLE TO
DO SO, WILL REFUND THE PURCHASE PRICE OF THE SOFTWARE. IN NO EVENT SHALL SELLER BE
LIABLE FOR LOST PROFITS, BUSINESS INTERRUPTION, OR ANY SPECIAL, INDIRECT,
CONSEQUENTIAL OR INCIDENTAL DAMAGES. SELLER SHALL NOT BE RESPONSIBLE FOR
INSTALLATION, DISMANTLING OR REINSTALLATION COSTS OR CHARGES. No Action, regardless of
form, may be brought against Seller more than 12 months after a cause of action has accrued. The goods
returned under warranty to Seller's factory shall be at Buyer's risk of loss, and will be returned, if at all, at
Seller's risk of loss.

Buyer and all users are deemed to have accepted this LIMITATION OF WARRANTY AND LIABILITY, which
contains the complete and exclusive limited warranty of Seller. This LIMITATION OF WARRANTY AND
LIABILITY may not be amended, modified or its terms waived, except by writing signed by an Officer of Seller.

Service Policy

Knowing that inoperative or defective instruments are as detrimental to TSI as they are to our customers,
our service policy is designed to give prompt attention to any problems. If any malfunction is discovered, please
contact your nearest sales office or representative, or call TSI’s Customer Service department at 1-800-874­2811 (USA) or +001 [phone] (International).

USA Tel: [phone]
UK Tel: [phone]
France Tel: [phone]
Germany Tel: [phone]

India Tel: [phone]
China Tel: [phone]
Singapore Tel: [phone]

TSI Incorporated – Visit our website www.tsi.com for more information.

P/N 056-661 Rev. J ©2018 TSI Incorporated Printed in U.S.A.