CG Triumvirate is a trademark of Agfa Corporation. CG Triumvirate Bold
Condensed font is under license from the Monotype Corporation. Windows
is a registered trademark of Microsoft Corporation.
All other trademarks are the property of their respective owners.
Information in this document is subject to change without notice and does
not represent a commitment on the part of TSC Auto ID Technology Co.
No part of this manual may be reproduced or transmitted in any form or by
any means, for any purpose other than the purchaser’s personal use,
without the expressed written permission of TSC Auto ID Technology Co.,
Ltd,
ii
Agency Compliance and Approvals
2014/30/EU(EMC), 2014/35/EU(LVD), 2011/65/EU(RoHS 2.0)
EN 55032 Class B
EN 55024
EN61000-3-2:2014
EN61000-3-3:2013
EN 60950-1
FCC part 15B, Class B
This equipment has been tested and found to comply with the limits for a
Class B digital device, pursuant to part 15 of the FCC Rules. These limits are
designed to provide reasonable protection against harmful interference in a
residential installation. This equipment generates, uses and can radiate radio
frequency energy and, if not installed and used in accordance with the
instructions, may cause harmful interference to radio communications.
However, there is no guarantee that interference will not occur in a particular
installation. If this equipment does cause harmful interference to radio or
television reception, which can be determined by turning the equipment off
and on, the user is encouraged to try to correct the interference by one or
more of the following measures:
-Reorient or relocate the receiving antenna.
-Increase the separation between the equipment and receiver.
-Connect the equipment into an outlet on a circuit different from that to which
the receiver is connected.
-Consult the dealer or an experienced radio/ TV technician for help.
This device complies with Part 15 of the FCC Rules. Operation is subject to
the following two conditions: (1) This device may cause harmful interference,
and (2) this device must accept any interference received, including
interference that may cause undesired operation.
This Class B digital apparatus complies with Canadian ICES-003
Cet appareil numérique de la classe B est conforme à la norme
NMB-003 du Canada.
AS/NZS CISPR 22 Class B
AS/NZS CISPR 32 Class B
NOM-019-SCFI-1998
10 C.F.R. Section 430.23(aa) (Appendix Y to Subpart B of part 430)
TP TC 004/2011
TP TC 020/2011
LP0002
iii
GB 4943.1
GB/T9254
GB 17625.1
IS 13252(Part 1)/
IEC 60950-1
CNS 13438
CNS 14336-1
CNS 15663
KN 32 / KN 35
Important safety instructions:
1. Read all of these instructions and keep them for later use.
2. Follow all warnings and instructions on the product.
3. Disconnect the power plug from the AC outlet before cleaning or if fault happened.
Do not use liquid or aerosol cleaners. Using a damp cloth is suitable for cleaning.
4. The mains socket shall be installed near the equipment and easily accessible.
5. The unit must be protected against moisture.
6. Ensure the stability when installing the device, Tipping or dropping could cause
damage.
7. Make sure to follow the correct power rating and power type indicated on marking
label provided by manufacture.
8. Please refer to user manual for maximum operation ambient temperature.
重要安全說明:
1. 閱讀所有這些說明,並保留以備未來使用。
2. 按照產品上的所有警告和說明進行操作。
3. 在清潔前或發生故障時,拔除電源插頭與交流電源插座的連接。
不要使用液體或噴霧清潔劑。建議使用濕布清潔。
4. 電源插座應安裝在設備附近及方便使用處。
5. 本機器必須防止潮濕。
6. 確保安裝設備時的穩定性,翻倒或跌落可能會導致設備損壞。
7. 確保按照製造商提供的標籤上標明之正確的額定功率和電源類型進行設定。
8. 請參考使用手冊以確認環境溫度的最大值。
WARNING:
Hazardous moving parts, keep fingers and other body parts away.
iv
CAUTION:
(For equipment with RTC (CR2032) battery or rechargeable battery pack)
Risk of explosion if battery is replaced by an incorrect type.
Dispose of used batteries according to the Instructions as below.
1. DO NOT throw the battery in fire.
2. DO NOT short circuit the contacts.
3. DO NOT disassemble the battery.
4. DO NOT throw the battery in municipal waste.
5. The symbol of the crossed out wheeled bin indicates that the battery should not be
placed in municipal waste.
警告:
(對於帶有 RTC(CR2032)電池或可充電電池組的設備)
如果更換不正確的電池類型,會有爆炸的危險。
請按照以下說明處理廢電池:
1. 請勿將電池投入火中。
2. 請勿使觸點短路。
3. 請勿拆卸電池。
4. 請勿將電池丟入都市廢棄物。
5. 垃圾桶畫叉圖案表示電池不應放置在都市廢棄物中。
Caution: The printhead may be hot and could cause severe burns. Allow the
printhead to cool.
CAUTION:
Any changes or modifications not expressly approved by the grantee of this device
could void the user's authority to operate the equipment.
CE Statement:
This equipment complies with EU radiation exposure limits set forth for an
uncontrolled environment. This equipment should be installed and operated with
minimum distance 20 cm between the radiator & your body.
RF exposure warning (For Bluetooth)
The equipment complies with FCC RF exposure limits set forth for an uncontrolled
environment.
v
The equipment must not be co-located or operating in conjunction with any other
antenna or transmitter.
Canada, Industry Canada (IC) Notices
This Class B digital apparatus complies with Canadian ICES-003 and RSS-210.
Operation is subject to the following two conditions: (1) this device may not cause
interference, and (2) this device must accept any interference, including interference
that may cause undesired operation of the device.
Radio Frequency (RF) Exposure Information
The radiated output power of the Wireless Device is below the Industry Canada (IC)
radio frequency exposure limits. The Wireless Device should be used in such a
manner such that the potential for human contact during normal operation is
minimized.
This device has also been evaluated and shown compliant with the IC RF Exposure
limits under portable exposure conditions. (Antennas are less than 20 cm of a
person's body). (For Bluetooth)
Canada, avis de l'Industry Canada (IC)
Cet appareil numérique de classe B est conforme aux normes canadiennes ICES-003
et RSS-210.
Son fonctionnement est soumis aux deux conditions suivantes : (1) cet appareil ne
doit pas causer d'interférence et (2) cet appareil doit accepter toute interférence,
notamment les interférences qui peuvent affecter son fonctionnement.
Informations concernant l'exposition aux fréquences radio (RF)
La puissance de sortie émise par l’appareil sans fil est inférieure à la limite
d'exposition aux fréquences radio de l'Industry Canada (IC). Utilisez l’appareil sans fil
de façon à minimiser les contacts humains lors du fonctionnement normal.
Ce périphérique a également été évalué et démontré conforme aux limites
d'exposition radio-fréquence par l'IC pour des utilisations par des opérateurs mobiles
(les antennes sont à moins de 20 cm du corps d'une personne). (Pour le Bluetooth)
Note 1:“Exceeding 0.1 wt %” and “exceeding 0.01 wt %” indicate that the percentage content of the restricted substance exceeds the
reference percentage value of presence condition.
備考 2.〝○〞係指該項限用物質之百分比含量未超出百分比含量基準值。
Note 2:“○” indicates that the percentage content of the restricted substance does not exceed the percentage of reference value of presence.
備考 3.〝-〞係指該項限用物質為排除項目。
Note 3:The “−” indicates that the restricted substance corresponds to the exemption.
Revise History ..................................................................................................... 34
x
1. Introduction
1.1 Product Introduction
Thank you very much for purchasing TSC bar code printer.
Enjoy TSC’s reputation for cost-efficient, high durability printers with the TDM-20
mobile barcode printer. The TDM-20 is a comfortable, light-weight printer capable of
working with any mobile printing application where you need quick, simple
receipts/labels on demand.
Our TDM-20 is designed for a rough life, inside the IP54-rated environmental case to
resist dust and water and with its durable design prepared to take up to 2.1 metersfall
and keep printing.
These small and light printers can be worn comfortably for a full shift, without interfering
with the user’s tasks. Use USB, optional Bluetooth to connect to a mobile computer or
even a smartphone and produce clear easy-to-read receipts hour after hour.
This document provides an easy reference for operating the TDM-20.
The online version of the Programmer's manual, or more information can be
downloaded from our official website.
To print label formats, please refer to the instructions provided with your labeling
software; if you need to write the custom programs, please refer to the TSPL/TSPL2
programming manual that can be found on the accessories or at TSC official website.
− Applications
Direct store deliveries (DSD)
Proof of Delivery and Pickup
Field Sales/Repairs
Mobile Point-of-Sale
Parking Citations
Mobile Ticketing
Onboard Transportation Ticketing
Utility Billing/Meter Reading
Fleet Management
1.2 Product Features
Product standard feature
Direct thermal printing
Black mark reflective sensor
Gap reflective sensor
Head open sensor
3 operation buttons (On/off, feed/pause, and cover-open buttons)
LED version:
5 LEDs: 1 for printer states; 3 for Battery capacity; 1 for RF status
LCD version:
LCD color display: showing battery status, media type, firmware version,
and error messages
1 LED for Printer Status
1 LED for RF connection (3 colors)
Audible alert Programmable buzzer
Rechargeable Li-ion battery
Micro USB 2.0 (High speed mode) interface
32 MB DRAM
16 MB NOR Flash memory
32-bit RISC high performance processor
Eltron® EPL, Epson® ESC-POS, and Zebra® ZPL emulation languages
support
Fonts and bar codes can be printed in any one of the four directions (0,
90,180, 270 degree)
8 alpha-numeric bitmap fonts
One Monotype Imaging® CG Triumvirate Bold Condensed scalable font
Built-in Monotype True Type Font engine
Downloadable fonts from PC to printer memory
Downloadable firmware upgrades
Support TPH Care function
1.2.1 Printer Standard Features
The printer offers the following standard features.
2
Text, bar code, graphics/image printing (Please refer to the TSPL/TSPL2
programming manual for supporting code page)
Supported bar code
Supported image
1D bar code
2D bar code
BITMAP,
BMP,
PCX
(Max. 256 colors
graphics)
Code128 subsets
A.B.C,Code128UCC,
EAN128, Interleave 2 of
5,Code 39,Code 93,
EAN-13, EAN-8,
Codabar, POSTNET,
UPC-A, UPC-E, EAN
and UPC 2(5) digits
add-on, MSI, PLESSEY,
China Post, ITF14,
EAN14, Code 11,
TELPEN, PLANET,
Code 49, Deutsche Post
Identcode, Deutsche
Post Leitcode,
LOGMARS
CODABLOCK F
mode, DataMatrix,
Maxicode, PDF-417,
Aztec,
MicroPDF417, QR
code, RSS Barcode
(GS1 Databar)
Product option feature
User
options
Factory
options
Micro USB 2.0 (high-speed mode) + MFi
Bluetooth V4.2
○
NFC tag
○
TSPL-EZD and TSPL-EZ with CPCL or ESC-POS
emulation
○
1-bay printer wireless charging station
○
4-bay printer wireless charging station
○
1-bay printer charger station
○
4-bay printer charger station
○
1-bay battery charger station
○
4-bay battery charger station
○
12-60V DC automobile cigarette lighter plug
○
Vehicle Charger
○
Vehicle Charger Converter
1.2.2 Printer Optional Features
The printer offers the following optional features.
3
IP54-rated protective case with shoulder strap
○
Micro USB 2.0 cable (1.5M)
○
10.8-60 VDC power source with dummy battery
○
Rechargeable Li-ion battery
○
Smart battery pack
○
External charging pin (for wireless charging cover
and cradle only)
○
3” paper core adapter
○
Linerless mode
○
CD
○
General Specifications
Physical dimensions
105 mm (W) x 49.5 mm (H) x 116 mm (D)
Enclosure
Plastic
Weight (w/ battery)
385g
Electrical
Internal charging capability (battery-in)
Input: AC 100-240V, 2.5A, 50-60Hz
Output: DC 12V/ 1A
12-24V DC automobile cigarette lighter plug
Auto-switching AC adapter
External charging capability (battery-out)
Single printer charger station
Input: 12V/ 2A
Output: 12V/ 2A
4-bay printers charger station
Input: 12V/ 5A
Output:12V/ 5A
1 bay battery charger station
- Input: 12V/ 2A
- Output: 8.4V/ 1.5A
4 bay batteries charger station
- Input: 24V/ 2.5A DC
- Output: 8.4V/ 1.5A*4 DC
Note: The printer will automatically turn off when stopping
1.3 General Specifications
4
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