TSC Auto ID Technology 0481201 Users Manual

USER’S

MANUAL

TSC-30/ CN-30/ BP-30 series

Direct Thermal Portable Printer

CG Triumvirate is a trademark of Agfa Corporation. CG Triumvirate Bold Condensed font is under license from the Monotype Corporation. Windows is a registered trademark of Microsoft Corporation. All other trademarks are the property of their respective owners.

Information in this document is subject to change without notice and does not represent a commitment on the part of TSC Auto ID Technology Co. No part of this manual may be reproduced or transmitted in any form or by any means, for any purpose other than the purchaser’s personal use, without the expressed written permission of TSC Auto ID Technology Co.

Agency Compliance and Approvals

CE CLASS B EN 55022:2006 +A1:2007 EN 55024:1998+A1:2001+A2:2003 EN 61000-4 SERIES REQULATIONS

FCC CFR Title 47 Part 15 Subpart B:2011 Class B ICES-003 Issue 4:2004 Class B

Wichtige Sicherheits-Hinweise

1. Bitte lesen Sie diese Hinweis sorgfältig durch.

2. Heben Sie diese Anleitung fűr den späteren Gebrauch auf.

3. Vor jedem Reinigen ist das Gerät vom Stromentz zu trennen. Verwenden Sie keine Flüssig-oder Aerosolreiniger. Am besten eignet sich ein angefeuchtetes Tuch zur Reinigung.

4. Die Netzanschluß-Steckdose soll nahe dem Gerät angebracht und leicht zugänglich sein.

5. Das Gerät ist vor Feuchtigkeit zu schűtzen.

6. Bei der Aufstellung des Gerätes ist auf sicheren Stand zu achten. Ein Kippen oder Fallen könnte Beschädigungen hervorrufen.

7. Beachten Sie beim Anschluß ans Stromnetz die Anschlußwerte.

8. Dieses Gerät kann bis zu einer Außentemperatur von maximal 40℃ betrieben werden.

Battery safety warning: DO NOT throw the battery in fire. DO NOT short circuit the contacts. DO NOT disassemble the battery. DO NOT throw the battery in municipal waste. The symbol of the crossed out wheeled bin indicates that the battery should not be placed in municipal waste.

iii

Class B:

FEDERAL COMMUNICATIONS COMMISSION INTERFERENCE STATEMENT This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

-Reorient or relocate the receiving antenna.

-Increase the separation between the equipment and receiver.

-Connect the equipment into an outlet on a circuit different from that to which the

receiver is connected.

-Consult the dealer or an experienced radio/ TV technician for help.

CAUTION: Any changes or modifications not expressly approved by the grantee of this device

could void the user's authority to operate the equipment.

Canada, Industry Canada (IC) Notices This Class B digital apparatus complies with Canadian ICES-003 and RSS-210.

Operation is subject to the following two conditions: (1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of the device.

Radio Frequency (RF) Exposure Information The radiated output power of the Wireless Device is below the Industry Canada (IC) radio frequency exposure limits. The Wireless Device should be used in such a manner such that the potential for human contact during normal operation is minimized.

This device has also been evaluated and shown compliant with the IC RF Exposure limits under portable exposure conditions. (antennas are less than 20 cm of a person's body). (For Bluetooth)

Canada, avis d'Industry Canada (IC) Cet appareil numérique de classe B est conforme aux normes canadiennes ICES-003 et RSS-210.

Son fonctionnement est soumis aux deux conditions suivantes : (1) cet appareil ne doit pas

causer d'interférence et (2) cet appareil doit accepter toute interférence, notamment les

interférences qui peuvent affecter son fonctionnement.

Informations concernant l'exposition aux fréquences radio (RF)

La puissance de sortie émise par l’appareil de sans fil est inférieure à la limite

d'exposition aux fréquences radio d'Industry Canada (IC). Utilisez l’appareil de sans fil de façon à minimiser les contacts humains lors du fonctionnement normal.

Ce périphérique a également été évalué et démontré conforme aux limites d'exposition aux

RF d'IC dans des conditions d'exposition à des appareils portables. (les antennes sont moins

de 20 cm du corps d'une personne). (For Bluetooth)

Contents

1. Introduction ................................................. 1

1.1 Product Introduction ......................................................................................... 1

1.2 Product Features ............................................................................................... 2

1.2.1 Printer Standard Features ...................................................................... 2

1.2.2 Printer Optional Features ....................................................................... 3

1.3 General Specifications ...................................................................................... 3

1.4 Print Specifications ........................................................................................... 4

1.5 Media Specifications ......................................................................................... 4

2. Operations Overview .......................................... 5

2.1 Unpacking and Inspection ................................................................................ 5

2.2 Printer Overview ................................................................................................ 6

2.2.1 Front View ............................................................................................... 6

2.2.2 Interior View ............................................................................................ 7

2.2.3 Rear View ................................................................................................ 8

2.3 Operator control ................................................................................................ 9

2.3.1 LED Indication and Keys ........................................................................ 9

3. Setup ..................................................... 11

3.1 Install the Battery ............................................................................................ 11

3.2 Charge the Battery .......................................................................................... 12

3.2.1 Charge the Battery ................................................................................ 12

3.2.2 Charge by Charger Station (Optional) ................................................. 13

3.2.3 Charge by Vehicle Power Adaptor (Optional) ..................................... 14

3.3 Communicate .................................................................................................. 15

3.3.2 Connecting with the Communication Cable ....................................... 15

3.3.2 ................................................................................. 錯誤! 尚未定義書籤。

3.4 Loading the Media ........................................................................................... 17

4. Accessories ................................................ 19

4.1 Install the Belt Clip ......................................................................................... 19

4.2 Install the IP54-rated environmental case with shoulder strap (Optional) .. 20

5. Power-on Utilities ........................................... 21

5.1 Black Mark Sensor Calibration ...................................................................... 21

5.2 Self-test and Dump Mode ............................................................................... 22

5.3 Printer Initialization ........................................................................................ 24

6. Diagnostic Tool ............................................. 26

6.1 Start the Diagnostic Tool ............................................................................... 26

6.2 Printer Function .............................................................................................. 27

6.3 Calibrating Media Sensor by Diagnostic Tool .............................................. 28

6.3.1 Auto Calibration .................................................................................... 28

6.4 Setting by Diagnostic Tool ............................................................................. 29

6.5 Setting by Diagnostic Tool ............................................................................. 30

7. Troubleshooting ............................................ 31

7.1 Common Problems ................................ ................................ ......................... 31

8. Maintenance ............................................... 33

Revise History ................................................ 34

vii

1. Introduction

1.1 Product Introduction

Thank you very much for purchasing TSC bar code printer.

Enjoy TSC’s reputation for cost-efficient, high durability printers with the Alpha-3R economical receipt printer. The Alpha-3R is a comfortable, light-weight printer capable of working with any mobile receipt printing application where you need quick, simple receipts on demand. Our Alpha-3R is designed for a rough life, inside the IP54-rated environmental case to resist dust and water and with its rubber over-mold design prepared to take up to a five foot fall and keep printing.

These small and light printers can be worn comfortably for a full shift, without interfering with the user’s tasks. Use USB, or optional Bluetooth Wireless or Serial to connect to a mobile computer or even a smart phone and produce clear easy-to-read receipts hour after hour.

This document provides an easy reference for operating the Alpha-3R. The online version of the Programmer's manual, or more information can be

downloaded from service and support web site as an Adobe Acrobat Reader file. To print label formats, please refer to the instructions provided with your labeling

software; if you need to write the custom programs, please refer to the TSPL/TSPL2 programming manual that can be found on the accessories CD-ROM or on TSC website at http://www.tscprinters.com.

− Applications

 Direct store deliveries (DSD)  Field repair/installation  Mobile point of sale  Parking citations  Mobile ticketing  Onboard transportation ticketing  Utility billing/meter reading

1.2 Product Features

Product standard feature

Direct thermal printing

Reflective sensor

Head open sensor

3 operation buttons (On/off, feed, and cover-open)

2 color LED for printer status, 3 LEDs for battery status

USB 2.0 (full speed) interface

8 MB SDRAM memory

4 MB FLASH memory

Powerful 32 bit 200 MHz RISC processor

Eltron® and Zebra® emulation languages support

Internal 8 alpha-numeric bitmap fonts

Fonts and bar codes can be printed in any one of the four directions (0, 90,180, 270 degree)

Internal Monotype Imaging® true type font engine with one CG Triumvirate Bold Condensed scalable font

Downloadable fonts from PC to printer memory

Downloadable firmware upgrades

Text, bar code, graphics/image printing (Please refer to the TSPL/TSPL2 programming manual for supporting code page)

Supported bar code

Supported image

1D bar code

2D bar code

BITMAP, BMP, PCX (Max. 256 colors graphics)

Code 39, Code 93, Code128UCC, Code128 subsets A,B,C, Codabar, Interleaved 2 of 5, EAN-8, EAN-13, EAN-128, UPC-A, UPC-E, EAN and UPC 2(5) digits add-on, MSI, PLESSEY, POSTNET, China POST, GS1 DataBar,

PDF-417, Maxicode, DataMatrix, QR code, Aztec,

1.2.1 Printer Standard Features

The printer offers the following standard features.

1.2.2 Printer Optional Features

Product option feature

User

options

Factory options

Bluetooth 2.0

○

CPCL emulation

○

Black mark sensor position (left / right / center)

○

Charge station 1 cell (with changeable power connector)

○

Vehicle power adapter

○

IP54-rated environmental case with shoulder strap

○

USB to RS-232 cable

○

USB cable

○

Li-ion battery

○

General Specifications

Physical dimensions

116 mm (W) x 148 mm (H) x 70 mm (D)

Weight

550 g (1.21 lb)

Electrical

DC 7.4V/ 2500 mA/ h rechargeable battery

Environmental condition

Operation: -10 ~ 50˚C (32 ~ 104˚F), 10 ~ 90% non-condensing Storage: -40 ~ 60 ˚C (-40 ~ 140˚F), 10 ~ 99% non-condensing

The printer offers the following optional features.

1.3 General Specifications

Print Specifications

Alpha-3R

Print head resolution

203 dots/inch (8 dots/mm)

Printing method

Direct thermal

Dot size

0.125 x 0.125 mm

(width x length)

(1 mm = 8 dots)

Print speed

2, 3, 4 ips selectable

(inches per second)

Up to 4 ips

Max. print width

72 mm (2.83”)

Max. print length

2286 mm (90”)

Printout bias

Vertical: 1 mm max.

Horizontal: 1 mm max.

Media Specifications

Alpha-3R

Media roll capacity

57 mm (2.25”) OD

Media type

Receipt paper

Bline receipt paper

(Black mark in printing side)

Media wound type

Printing face outside wound

Media width

Max. 80 mm (3.15”)

Media length

Max. 38 m (125 ft)

Min. 21 m (69 ft)

Media thickness

Max. 0.10 mm (4 mil)

Min. 0.05 mm (2 mil)

Media core diameter

Max. 19 mm (0.75”)

Min. 10.2 mm (0.4”)

1.4 Print Specifications

1.5 Media Specifications

2. Operations Overview

2.1 Unpacking and Inspection

This printer has been specially packaged to withstand damage during shipping. Please carefully inspect the packaging and printer upon receiving the bar code printer. Please retain the packaging materials in case you need to reship the printer.

Unpacking the printer, the following items are included in the carton.

 One printer unit  One Li-ion battery  One Windows labeling software/Windows driver CD disk  One quick installation guide  One power adaptor

If any parts are missing, please contact the Customer Service Department of your purchased reseller or distributor.

2.2 Printer Overview

2 3 4 5

2.2.1 Front View

1. LED indicator

2. Feed button

3. Power on/off button

4. Media cover release button

5. Media holder adjustment knob

6. Media cover

+ 29 hidden pages

TSC Auto ID Technology 0481201 Users Manual

Specifications and Main Features

Frequently Asked Questions

User Manual