TSC TTP-286MT, TTP-384MT Series User Manual

USER’S

MANUAL

TTP-286MT/ TTP-384MT Series

THERMAL TRANSFER / DIRECT THERMAL
BAR CODE PRINTER

Copyright Information

© 2015 TSC Auto ID Technology Co., Ltd,
The copyright in this manual, the software and firmware in the printer described

therein are owned by TSC Auto ID Technology Co., Ltd, All rights reserved.

CG Triumvirate is a trademark of Agfa Corporation. CG Triumvirate Bold
Condensed font is under license from the Monotype Corporation. Windows is a
registered trademark of Microsoft Corporation.

All other trademarks are the property of their respective owners.

Information in this document is subject to change without notice and does not
represent a commitment on the part of TSC Auto ID Technology Co..

No part of this manual may be reproduced or transmitted in any form or by any
means, for any purpose other than the purchaser’s personal use, without the
expressed written permission of TSC Auto ID Technology Co..

- ii -

Agency Compliance and Approvals

EN 55022 (Class A)
EN 55024
EN 61000-3-2 / EN 61000-3-3
EN 60950-1

This is a class A product. In a domestic environment this product may cause radio
interference in which case the user may be required to take adequate measures.

FCC CFR Title 47 Part 15B, Class A
ICES-003, Class A

This equipment has been tested and found to comply with the limits for a Class A

digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to
provide reasonable protection against harmful interference when the equipment is
operated in a commercial environment.

This equipment generates, uses, and can radiate radio frequency energy and, if not

installed and used in accordance with the manufacturer’s instruction manual, may
cause harmful interference with radio communications. Operation of this equipment
in a residential area is likely to cause harmful interference, in which case you will be
required to correct the interference at your own expense.

This Class A digital apparatus complies with Canadian ICES-003.
Cet appareil numérique de la classe A est conform à la norme NMB-003 du
Canada.

AS/NZS CISPR 22 (Class A)

GB-4943.1
GB9254 (Class A)
GB17625.1

此为 A 级产品，在生活环境中，该产品可能会造成无线电干扰，在这种情况下，可
能需要用户对干扰采取切实可行的措施。

UL 60950-1
CSA C22.2 No. 60950-1-07(2nd Edition)

EN 60950-1

Wichtige Sicherheits-Hinweise

1. Bitte lesen Sie diese Hinweis sorgfältig durch.

2. Heben Sie diese Anleitung fűr den späteren Gebrauch auf.

3. Vor jedem Reinigen ist das Gerät vom Stromentz zu trennen. Verwenden Sie keine Flüssig-oder
Aerosolreiniger. Am besten eignet sich ein angefeuchtetes Tuch zur Reinigung.

4. Die Netzanschluß-Steckdose soll nahe dem Gerät angebracht und leicht zugänglich sein.

5. Das Gerät ist vor Feuchtigkeit zu schűtzen.

- iii -

6. Bei der Aufstellung des Gerätes ist auf sicheren Stand zu achten. Ein Kippen oder Fallen könnte
Beschädigungen hervorrufen.

7. Beachten Sie beim Anschluß ans Stromnetz die Anschlußwerte.

8. Dieses Gerät kann bis zu einer Außentemperatur von maximal 40℃ betrieben werden.

CAUTION

Risk of explosion if battery is replaced by an incorrect type.
Dispose of used batteries according to the instructions.

“VORSICHT”

Explosionsgefahr bei unsachgemäßen Austaush der Batterie. Ersatz nur durch denselben oder
einem vom Hersteller empfohlenem ähnlichen Typ. Entsorgung gebrauchter Batterien nach Angabren
des Herstellers.

CAUTION:
Any changes or modifications not expressly approved by the grantee of this device could void the

user's authority to operate the equipment.

CAUTION

1. HAZARDOUS MOVING PARTS IN CUTTER MODULE. KEEP FINGER AND OTHER
BODY PARTS AWAY.

2. THE MAIN BOARD INCLUDES REAL TIME CLOCK FEATURE HAS LITHIUM BATTERY
CR2032 INSTALLED. RISK OF EXPLOSION IF BATTERY IS REPLACED BY AN
INCORRECT TYPE.

3. DISPOSE OF USED BATTERIES ACCORDING TO THE MANUFACTURER
INSTRUCTIONS.

- iv -

Contents

1. Introduction ......................................................................................................................................... 1

1.1 Product Introduction ..................................................................................................................... 1

1.2 Product Features .......................................................................................................................... 2

1.2.1 Printer Standard Features ................................................................................................ 2

1.2.2 Printer Optional Features ................................................................................................. 4

1.3 General Specifications ................................................................................................................. 5

1.4 Print Specifications ..................................................................................................................... 5

1.5 Ribbon Specifications ................................................................................................................... 5

1.6 Media Specifications .................................................................................................................... 6

2. Operations Overview .......................................................................................................................... 7

2.1 Unpacking and Inspection ............................................................................................................ 7

2.2 Printer Overview ........................................................................................................................... 8

2.2.1 Front View .......................................................................................................................... 8

2.2.2 Interior view ....................................................................................................................... 9

2.2.3 Rear View ......................................................................................................................... 10

2.3 Operator Control ......................................................................................................................... 12

2.3.1 LED Indication and Keys ................................................................................................ 13

2.3.2 Touch Screen .................................................................................................................. 14

3. Setup ................................................................................................................................................ 16

3.1 Setting up the printer .................................................................................................................. 16

3.2 Loading the Ribbon .................................................................................................................... 17

3.2.1 Loading the Ribbon ........................................................................................................ 17

3.3 Loading the Media ...................................................................................................................... 19

3.3.1 Loading Roll Labels ........................................................................................................ 19

3.3.2 Loading Media in Cutter Mode (Option)........................................................................ 23

4. Adjustment Knob .............................................................................................................................. 24

4.1 Print Head Pressure Adjustment knob ....................................................................................... 24

4.2 Mechanism Fine Adjustment to Avoid Ribbon Wrinkles ............................................................ 25

5. LCD Menu Function ......................................................................................................................... 27

5.1 Enter the Main Menu ................................................................................................................ 27

5.2 Main Menu Overview ................................................................................................................ 28

5.3 TSPL2 ....................................................................................................................................... 29

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5.4 ZPL2 ......................................................................................................................................... 31

5.5 Sensor....................................................................................................................................... 34

5.6 Interface .................................................................................................................................... 35

5.6.1 Serial Comm. .................................................................................................................. 35

5.6.2 Ethernet .......................................................................................................................... 36

5.7 File Manager ............................................................................................................................. 37

5.8 Diagnostics ............................................................................................................................... 38

5.8.1 Print Config. ................................................................................................................... 38

5.8.2 Dump Mode .................................................................................................................... 40

5.8.3 Print Head ....................................................................................................................... 41

5.8.4 Display ............................................................................................................................ 41

5.8.5 Sensor ............................................................................................................................. 41

5.9 Advanced .................................................................................................................................. 42

5.10 Service ...................................................................................................................................... 43

6. Diagnostic Tool ................................................................................................................................. 44

6.1 Start the Diagnostic Tool ............................................................................................................ 44

6.2 Printer Function .......................................................................................................................... 45

6.3 Setting Ethernet by Diagnostic Tool ........................................................................................... 46

6.3.1 Using USB interface to setup Ethernet interface ......................................................... 46

6.3.2 Using RS-232 interface to setup Ethernet interface .................................................... 47

6.3.3 Using Ethernet interface to setup Ethernet interface.................................................. 48

7. Troubleshooting ................................................................................................................................ 50

8. Maintenance ..................................................................................................................................... 53

Revise History ....................................................................................................................................... 54

1. Introduction

1.1 Product Introduction

Thank you very much for purchasing TSC bar code printer.

This printer is designed with die-casting aluminum chassis and print mechanism, metal cover with large
clear media view window, which ensuring to work for the extreme and heavy duty industrial environment
and applications.

With back-lit graphic LCD display, printer status can be managed easier and operated more user friendly.
The moveable sensor design can accept wide range of label media. All of the most frequently used bar
code formats are included. Fonts and bar codes can be printed in any one of the four directions.

This printer is built-in the high quality, high performance MONOTYPE IMAGING® True Type font engine
and one CG Triumvirate Bold Condensed smooth font. With flexible firmware design, user can also
download the True Type Font from PC into printer memory for printing labels. Besides the scalable font, it
also provides a choice of five different sizes of alphanumeric bitmap font, OCR-A and OCR-B fonts. By
integrating rich features, it is the most cost-effective and high performance printer in its class!

 Applications

o Industrial-duty printing
o Healthcare patient safety
o Compliance labeling
o Work in process
o Order fulfillment
o Distribution
o Shipping/ receiving
o Ticketing
o Electronics & jewelry labeling

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1.2 Product Features

1.2.1 Printer Standard Features

The printer offers the following standard features.

Product standard feature

203 dpi
models

300 dpi
models

Thermal transfer/ or direct thermal

○

○

High quality die-cast aluminum design

○

○

Metal cover with large clear media view window

○

○

Transmissive gap sensor (position adjustable from 4”~8”)

○

○

Reflective black mark sensor position full web adjustable

○

○

Transmissive ribbon end sensor

○

○

Ribbon encoder sensor (Support color ribbon)

○

○

Head open sensor

○

○

Resistive Touch Screen, 16 bits Color, 480 x 272 pixels, with
back lights

○

○

Control panel with 6 operation buttons

○

○

LED indicators

○

○

Real time clock

○

○

Internal Ethernet print server (10/100 Mbps) interface

○

○

USB 2.0 client (High speed mode)

○

○

Serial RS-232C (2400-115200 bps) interface

○

○

USB host interface, for scanner or PC keyboard

○

○

Centronics (SPP mode)

○

○

256 MB DDR2 SDRAM memory

○

○

512 MB FLASH memory

○

○

SD Flash memory card slot for Flash memory expansion, up to
32GB

○

○

32-bit RISC high performance processor(BGA 536MHz)

○

○

Standard industry emulations right out of the box including
Eltron® and Zebra® language support

○

○

Internal 8 alpha-numeric bitmap fonts

○

○

Fonts and bar codes can be printed in any one of the four
directions (0, 90,180, 270 degree)

○

○

Internal Monotype Imaging® true type font engine with one CG
Triumvirate Bold Condensed scalable font

○

○

Downloadable fonts from PC to printer memory

○

○

- 3 -

Bar code, graphics/image printing

Supported bar code

Supported
image

1D bar code

2D bar code

BITMAP,
BMP, PCX
(Max. 256
colors
graphics)

Code128 subsets
A.B.C, Code128UCC,
EAN128, Interleave 2
of 5, Code 39, Code
93, EAN-13, EAN-8,
Codabar, POSTNET,
UPC-A, UPC-E, EAN
and UPC 2(5) digits,
MSI, PLESSEY,
China Post, ITF14,
EAN14, Code 11,
TELPEN, PLANET,
Code 49, Deutsche
Post Identcode,
Deutsche Post
Leitcode, LOGMARS

CODABLOCK F
mode,
DataMatrix,
Maxicode, PDF­417, Aztec,
MicroPDF417,
QR code, RSS
Barcode (GS1
Databar)

○

○

Supported code page:

 Codepage 437 (English - US)
 Codepage 737 (Greek)
 Codepage 850 (Latin-1)
 Codepage 852 (Latin-2)
 Codepage 855 (Cyrillic)
 Codepage 857 (Turkish)
 Codepage 860 (Portuguese)
 Codepage 861 (Icelandic)
 Codepage 862 (Hebrew)
 Codepage 863 (French Canadian)
 Codepage 864 (Arabic)
 Codepage 865 (Nordic)
 Codepage 866 (Russian)
 Codepage 869 (Greek 2)
 Codepage 950 (Traditional Chinese)
 Codepage 936 (Simplified Chinese)
 Codepage 932 (Japanese)
 Codepage 949 (Korean)
 Codepage 1250 (Latin-2)
 Codepage 1251 (Cyrillic)
 Codepage 1252 (Latin-1)
 Codepage 1253 (Greek)
 Codepage 1254 (Turkish)
 Codepage 1255 (Hebrew)
 Codepage 1256 (Arabic)
 Codepage 1257 (Baltic)
 Codepage 1258 (Vietnam)
 ISO-8859-1: Latin-1 (Western European)
 ISO-8859-2: Latin-2 (Central European)
 ISO-8859-3: Latin-3 (South European)
 ISO-8859-4: Latin-4 (North European)
 ISO-8859-5: Cyrillic
 ISO-8859-6: Arabic
 ISO-8859-7: Greek
 ISO-8859-8: Hebrew
 ISO-8859-9: Turkish
 ISO-8859-10: Nordic

○

○

- 4 -

 ISO-8859-15: Latin-9
 UTF-8

1.2.2 Printer Optional Features

The printer offers the following optional features.

Product option feature

User

option

Dealer
option

Factory

option

Applicator I/O interface (GPIO)

○

Regular cutter module (full cut guillotine cutter)

Max. paper width: 215.9mm (8.5”)/ paper 0.1mm

○

Heavy duty cutter module (full cut rotary cutter)

Max. paper width: 215.9mm (8.5”)/ paper 0.1mm

○

KP-200 Plus series keyboard

○

KU-007 Plus programmable smart keyboard

○

Bluetooth module (serial interface)

○

802.11 b/g/n wireless module (serial interface)

○

Note: Except for the linerless cutter, all regular/heavy duty/care label cutters DO NOT cut on media with glue.

- 5 -

1.3 General Specifications

General Specifications

Physical
dimensions

440 mm (W) x 336 mm (H) x 514 mm (D)

17.32” (W) x 13.23” (H) x 19.84” (D)

Weight

23.7 kg

Power

Internal switching power supply
Input: AC 100-240V, 3.0A, 50-60Hz
Output: DC 24V, 8.33A, 200W

Environmental
condition

Operation: 5 ~ 40˚C (41 ~ 104˚F), 20~85% non-condensing
Storage: -40 ~ 60 ˚C (-40 ~ 140˚F), 10~90% non-condensing

Environmental
concern

Comply with RoHS, WEEE

1.4 Print Specifications

Print Specifications

203 dpi
models

300 dpi
models

Print head resolution
(dots per inch/mm)

203 dots/inch

(8 dots/mm)

300 dots/inch
(12 dots/mm)

Printing method

Thermal transfer/ or direct thermal

Dot size
(width x length)

0.125 x 0.125 mm
(1 mm = 8 dots)

0.084 x 0.084 mm
(1 mm = 12 dots)

Print speed
(inches per second)

Up to 6 ips

Up to 4 ips

Max. print width

216 mm

219.5 mm

Max. print length

11,430 mm (450”)

5,080 mm (200”)

Printout bias

Vertical: 1 mm max.

Horizontal: 1 mm max.

1.5 Ribbon Specifications

Ribbon Specifications

Ribbon outside diameter

Max. OD 90 mm

Ribbon length

600 meter

Ribbon core inside diameter

1” core (25.4 mm)

Ribbon width

110 mm ~ 254 mm (4.33”~10”)

Ribbon wound type

Ink coated outside

Note: Support color ribbon

- 6 -

1.6 Media Specifications

Media Specifications

203 dpi models

300 dpi models

Label roll capacity

208.3 mm (8.2”) OD

Media alignment

Center bias

Media type

Continuous, die-cut, black mark, fan-fold, notch

Media wound type

Printing face outside wound

Media width

101.6~241.3 mm (4" ~ 9.5")

Media width (cutter mode)

101.6~215.9 mm (4”~8.5”)

Cutter max. media width 225mm

Media thickness

0.06 ~ 0.254 mm (2.36 ~ 10 mil)

Media core diameter

76.2 mm (3”)

Media length

25.4~1270 mm (1.0”~50”)

Media length
(cutter mode)

25.4~1270 mm (1.0”~50”)

Gap height

Min. 2 mm

Black mark height

Min. 2 mm

Black mark width

Min. 8 mm (0.31”)

- 7 -

2. Operations Overview

2.1 Unpacking and Inspection

This printer has been specially packaged to withstand damage during shipping. Please
carefully inspect the packaging and printer upon receiving the bar code printer. Please
retain the packaging materials in case you need to reship the printer. Unpacking the
printer, the following items are included in the carton.

zd

If any parts are missing, please contact the Customer Service Department of your
purchased reseller or distributor.

 One printer unit
 One Windows labeling software/Windows driver CD disk
 One quick installation guide
 One power cord
 One USB interface cable
 One paper core (for ribbon rewind)

- 8 -

2.2 Printer Overview

2.2.1 Front View

1. LED indicators

2. Touch screen

3. Operation buttons

4. Media viewer

5. Paper exit chute

6. Printer right side cover opener

2

1

3

4

5
6

- 9 -

2.2.2 Interior view

1. Ribbon rewind spindle

2. Ribbon supply spindle

3. Print head pressure adjustment knobs

4. Print head release lever

5. Label roll guards

6. Label supply spindle

7. Media guide bar

8. Black mark sensor

9. Print head

10. Ribbon sensor

11. Gap sensor

12. Platen roller

13. Label guide

14. Fixed screw

2

1

3

4

13
7

5
8

9

10

11

12

6

14

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2.2.3 Rear View

* Recommended SD card specification

Type

SD card spec

SD card capacity

Approved SD card manufacturer

SDHC

V2.0 Class 4

2G

Transcend

V3.0 Class 10

32G

Kingston

V3.0 Class 10

16G

Kingston

V2.0 Class 4

8G

Scandisk

V3.0 Class 10

32G

Scandisk

1. External label entrance chute

2. Power cord socket

3. Power switch

4. Ethernet interface

5. * SD card socket

6. USB interface

7. USB host

8. RS-232C interface

9. GPIO interface (Option)

10. Centronics interface

Note:
The interface picture here is for reference only. Please refer to the product
specification for the interfaces availability.

1

3

2

4

7

6
5

8
9

10

- 11 -

Micro SD

V2.0 Class 4

4G

Transcend

V2.0 Class 4

8G

Transcend

V3.0 Class 10 UHS-I

16G

Transcend

V3.0 Class 10 UHS-I

32G

Transcend

V3.0 Class 10

16G

Kingston

V2.0 Class 4

16G

Scandisk

V3.0 Class 10 UHS-I

16G

Scandisk

- The DOS FAT file system is supported for the SD card.

- Folders/files stored in the SD card should be in the 8.3 filename format.

- The miniSD/microSD card to SD card slot adapter is required.

- 12 -

2.3 Operator Control

LEDs

Touch
screen

Keys

Icons

Printer
model

Printer firmware
version