TSC TTP-268M, TTP-366M User Manual

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USER’S
TTP-268M/ TTP-366M
THERMAL TRANSFER / DIRECT THERMAL BAR CODE PRINTER
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Copyright Information
© 2011 TSC Auto ID Technology Co., Ltd, The copyright in this manual, the software and firmware in the printer described therein are owned by TSC Auto ID Technology Co., Ltd, All rights reserved.
CG Triumvirate is a trademark of Agfa Corporation. CG Triumvirate Bold Condensed font is under license from the Monotype Corporation. Windows is a registered trademark of Microsoft Corporation. All other trademarks are the property of their respective owners.
Information in this document is subject to change without notice and does not represent a commitment on the part of TSC Auto ID Technology Co. No part of this manual may be reproduced or transmitted in any form or by any means, for any purpose other than the purchaser’s personal use, without the expressed written permission of TSC Auto ID Technology Co.
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Agency Compliance and Approvals
CE CLASS A EN 55022:2006 +A1:2007 EN 55024:1998+A1:2001+A2:2003 EN 61000-4 SERIES REQULATIONS
FCC CFR Title 47 Part 15 Subpart B:2009-Section 15.107 and 15.109 ICES-003 Issue 4:2004 Class A
GB-4953-2001 GB9254-2008 (CLASS A) GB27625-2003
此为 A 级产品,在生活环境中,该产品可能会造成无线电干扰, 在这种情况下,可能需要用户对干扰采取切实可行的措施。
IEC 60950-1/A1:2009 IEC 60950-1/A1:2005(2nd Edition) EN 60950-1/A1:2006 + A11:2009 + A1:2010
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Contents
1. Introduction ............................................ 1
1.1 Product Introduction ............................................................................... 1
1.2 Product Features ..................................................................................... 2
1.2.1 Printer standard features .............................................................. 2
1.2.2 Printer optional features ............................................................... 3
1.3 General Specifications ............................................................................ 4
1.4 Print Specifications ...................................... 4
1.5 Ribbon Specifications .................................... 4
1.6 Media Specifications ..................................... 5
2. Operations Overview ..................................... 6
2.1 Unpacking and Inspection ...................................................................... 6
2.2 Printer Overview ...................................................................................... 7
2.2.1 Front View ...................................................................................... 7
2.2.2 Interior view .................................................................................... 8
2.2.3 Rear View ........................................................................................ 9
2.3 Operator Controls .................................................................................. 11
2.3.1 Front Panel Display ..................................................................... 11
2.3.2 LED Indicators ............................................................................. 11
2.3.3 Front Panel Keys ......................................................................... 12
2.4 Setting up the Printer ............................................................................ 12
2.5 Installation of Ribbon ............................................................................ 13
2.5.1 Loading Ribbon ........................................................................... 13
2.6 Installation of Media .............................................................................. 16
2.6.1 Loading Roll Labels ..................................................................... 16
2.6.2 Loading Fan-fold Labels ............................................................. 20
2.6.3 Loading Media in Peel-off Mode (Option) .................................. 21
2.6.4 Loading Media in Cutter Mode (Option) ..................................... 23
2.7 Print Head Pressure Adjustment Knob ................................................ 24
2.8 Using the Keyboard with PS/2 Interface .............................................. 25
3. Menu Function ......................................... 26
3.1 Setup Menu Overview ............................................................................ 27
3.1.1-1 Printer Setup (TSPL2) ............................................................... 28
3.1.1-2 Printer Setup (ZPL2) ................................................................. 35
3.1.2 Sensor ........................................................................................... 42
3.1.3 Serial Comm. ................................................................................ 50
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3.1.4 Ethernet ........................................................................................ 53
3.2 File Manager ........................................................................................... 56
3.2.1 File List ................................ ......................................................... 56
3.2.2 Avail. Memory ............................................................................... 57
3.2.3 Del. All Files .................................................................................. 57
3.3 Diagnostics ............................................................................................ 58
3.3.1 Print Config. ................................................................................. 58
3.3.2 Dump Mode .................................................................................. 61
3.3.3 Rotate Cutter ................................................................................ 62
3.4 Language ................................................................................................ 62
3.5 Service .................................................................................................... 63
3.5.1 Initialization .................................................................................. 63
3.5.2 Mileage Info. ................................................................................. 64
4. Diagnostic Tool ......................................... 65
4.1 Start the Diagnostic Tool ....................................................................... 65
4.2 Printer Function (Calibrate sensor, Ethernet setup, RTC setup………)
....................................................................................................................... 66
5 Setting Ethernet by Diagnostic Utility ........................ 67
5.1 Using USB interface to setup Ethernet interface ................................ 67
5.2 Using RS-232 interface to setup Ethernet interface ............................ 68
5.3 Using Ethernet interface to setup Ethernet interface ......................... 69
6. Troubleshooting ........................................ 71
6.1 Common Problems ................................................................................ 71
6.2 Mechanism Fine Adjustment to Avoid Ribbon Wrinkles .................... 75
7. Maintenance ........................................... 77
Revise History ........................................... 79
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1. Introduction
1.1 Product Introduction
Thank you very much for purchasing TSC bar code printer.
This printer is designed with die-casting aluminum chassis, metal cover with large clear media view window, which ensuring to work for the extreme and heavy duty industrial environment and applications.
With back-lit graphic LCD display, printer status can be managed easier and operated more user friendly. The moveable sensor design can accept wide range of label media. All of the most frequently used bar code formats are included. Fonts and bar codes can be printed in any one of the four directions.
This printer is built-in the high quality, high performance MONOTYPE IMAGING
®
True Type font engine and one CG Triumvirate Bold Condensed smooth font. With flexible firmware design, user can also download the True Type Font from PC into printer memory for printing labels. Besides the scalable font, it also provides a choice of five different sizes of alphanumeric bitmap font, OCR-A and OCR-B fonts. By integrating rich features, it is the most cost-effective and high performance printer in its class!
To print label formats, please refer to the instructions provided with your labeling software; if you need to write the custom programs, please refer to the TSPL/TSPL2 programming manual that can be found on the accessories CD-ROM or on TSC website at http://www.tscprinters.com
Applications
o Compliance labeling for shipping and receiving o Pallet labeling o Inventory control labeling o Drum labeling o Warning labels o Custom signage o Brand marketing featuring graphics, logos and texts o Multiple-up labels (two or three labels across)
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1.2 Product Features
1.2.1 Printer standard features
The printer offers the following standard features.
Product standard feature
200 dpi models
300 dpi models
Thermal transfer printing
○
○
Direct thermal printing
○
○
High quality die-cast aluminum design
○
○
Metal cover with large clear media view window
○
○
Moveable gap sensor (position adjustable from 2”~4”)
○
○
Moveable black mark sensor position full web adjustable
○
○
Ribbon end sensor
○
○
LCD display (graphic type, 128x64 pixel) with back light
○
○
Control panel with 6 operation buttons
○
○
Control panel security (TCF)
○
○
LED indicators
○
○
Real time clock
○
○
Internal Ethernet print server (10/100 Mbps) interface
○
○
USB 2.0 (full speed) interface
○
○
Serial RS-232C (2400-115200 bps) interface
○
○
Centronics (SPP mode) interface
○
○
PS/2 keyboard interface for stand-alone or data entry at print site
○
○
32 MB DRAM memory
○
○
8 MB FLASH memory
○
○
SD FLASH card memory expands storage to 4 GB
○
○
Powerful 32 bit 200 MHz RISC processor
○
○
Standard industry emulations right out of the box including Eltron® and Zebra® language support
○
○
Internal 8 alpha-numeric bitmap fonts
○
○
Fonts and bar codes can be printed in any one of the four directions (0, 90,180, 270 degree)
○
○
Internal Monotype Imaging® true type font engine with one CG Triumvirate Bold Condensed scalable font
○
○
Downloadable fonts from PC to printer memory
○
○
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Downloadable firmware upgrades
○
○
Text, bar code, graphics/image printing (Please refer to the TSPL/TSPL2 programming manual for supporting code page)
Support Bar Code
Support image
1D bar code
2D bar code
BITMAP, BMP, PCX
Code 39, Code 93, Code128UCC, Code128 subsets A.B.C, Codabar, Interleave 2 of 5, EAN-8, EAN-13, EAN-128, UPC-A, UPC-E, EAN and UPC 2(5) digits add-on, MSI, PLESSEY, POSTNET, China POST, RSS-14, Code 11
PDF-417, Maxicode, DataMatrix, QR code, Aztec
○
○
1.2.2 Printer optional features
The printer offers the following optional features.
Product option feature
User
options
Dealer
options
Factory options
Applicator I/O interface
-
-
○
Peel-off kit (Includes internal rewind and peel-off module; Fits for plain paper media)
-
○
-
Heavy duty cutter module (Max. paper width: 178 mm, Paper thickness: Max 0.25 mm/ max. paper weight 250g/ m2, 1,000,000 cuts)
Note: Except for the linerless cutter, all
regular/heavy duty/care label cutters DO NOT cut on media with glue.
-
○
-
Bluetooth module (RS-232C interface)
○
-
-
KP-200 Plus keyboard display unit
○
-
-
KU-007 Plus programmable smart keyboard display unit
○
-
-
HCS-200 long rang CCD scanner
○
-
-
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1.3 General Specifications
General Specifications
Physical dimensions
355 mm (W) x 337 mm (H) x 510 mm (D)
Weight
23 kg (48.5 lb)
Electrical
Internal switching power supply Input: 90~230VAC, 47~63HZ Output: 24V, 14.58A, 350W
Environmental condition
Operation: 5 ~ 40˚C (41 ~ 104˚F), 25~85%
non-condensing
Storage: -40 ~ 60 ˚C (-40 ~ 140˚F), 10~90%
non-condensing
1.4 Print Specifications
Print Specifications
200 dpi models
300 dpi models
Print head resolution
203 dots/inch (8 dots/mm)
300 dots/inch (12 dots/mm)
Printing method
Thermal transfer and direct thermal
Dot size (width x length)
0.125 x 0.125 mm (1 mm = 8 dots)
0.084 x 0.084 mm (1 mm = 12 dots)
Print speed (inches per second)
4, 5, 6, 7, 8 ips selectable
Up to 8 ips
4, 5, 6 ips selectable
Up to 6 ips
Max. print width
168 mm (6.61”)
Max. print length
14,732 mm (580”)
6,604 mm (260”)
Printout bias
Vertical: 1 mm max.
Horizontal: 1 mm max.
1.5 Ribbon Specifications
Ribbon Specifications
Ribbon outside diameter
Max. 81 mm
Ribbon length
450 meter
Ribbon core inside diameter
1 inch (25.4 mm)
Ribbon width
Max. 178 mm (7”)
Min. 50.8 mm (2.0”)
Ribbon wound type
Ink coated outside wound, ink coated inside wound
Ribbon end type
Transparency
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1.6 Media Specifications
Media Specifications
200 dpi models
300 dpi models
Label roll capacity
208.3 mm (8.2”)
Media alignment
Edge alignment
Media type
Continuous, die-cut, black mark, fan-fold, notch
Media wound type
Printing face outside wound
Media width (label + liner) Max. 172.7 mm (6.8”)
Min. 50.8 mm (2.0”)
Media thickness (label + liner)
Max. 0.254 mm (10 mil)
Min. 0.06 mm (2.36 mil)
Media core diameter
76.2 mm (3”)
Label length
Min. 10 mm (0.39”)
Label length (peeler mode)
Max. 152.4 mm (6”)
Min. 25.4 mm (1”)
Label length (cutter mode)
Max. 5,080 mm (200”)
Max. 2,540 mm (100”)
Min. 25.4 mm (1”)
Min. 25.4 mm (1”)
Gap height
Min. 2 mm
Black mark height
Min. 2 mm
Black mark width
Min. 8 mm (0.31”)
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2. Operations Overview
2.1 Unpacking and Inspection
This printer has been specially packaged to withstand damage during shipping. Please carefully inspect the packaging and printer upon receiving the bar code printer. Please retain the packaging materials in case you need to reship the printer.
Unpacking the printer, the following items are included in the carton.
One printer unit  One Windows labeling software/Windows driver CD disk  One quick installation guide  One power cord  One USB interface cable  One ribbon take up paper core
If any parts are missing, please contact the Customer Service Department of your purchased reseller or distributor.
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2.2 Printer Overview
2.2.1 Front View
1. LED indicators
2. LCD display
3. Front panel buttons
4. Paper exit chute
5. Lower front cover
6. Media view window
7. Printer right side cover opener
1
2 3 4 7 5 6
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2.2.2 Interior view
1. Ribbon rewind spindle
2. Ribbon supply spindle
3. Print head pressure adjustment knob
4. Ribbon guide bar
5. Z axis mechanism adjustment knob
6. Print head release lever
7. Media guide bar
8. Label roll guard
9. Label supply spindle
10. Internal rewind spindle (Optional)
11. Damper
12. Print head
13. Ribbon sensor
14. Platen roller
15. Gap sensor
16. Black mark sensor
17. Label guide
5 9 7 10 6 11
4
3 1
2
14
13
17
15
16
12 8
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2.2.3 Rear View
1. Fan-fold paper entrance chute
2. Centronics interface (SPP mode)
3. USB interface (USB 2.0/ Full speed mode)
4. RS-232C interface (Max. 115,200 bps)
5. Power jack socket
6. GPIO interface (Factory option) *7. SD card slot (Up to 4G)
8. Internal Ethernet interface (10/100 Mbps)
9. PS/2 keyboard interface
10. Power switch
Note: The interface picture here is for reference only. Please refer to the product specification for
the interfaces availability.
* Recommended SD card specification
SD card spec
SD card capacity
Approved SD card manufacturer
V1.0, V1.1
128 MB
SanDisk, Transcend
V1.0, V1.1
256 MB
SanDisk, Transcend, Panasonic
V1.0, V1.1
512 MB
SanDisk, Transcend, Panasonic
V1.0, V1.1
1 GB
SanDisk, Transcend, Panasonic
V2.0 SDHC CLASS 4
4 GB
V2.0 SDHC CLASS 6
4 GB
SanDisk, Transcend, Panasonic
V1.0, V1.1
microSD 128 MB
Transcend, Panasonic
1
3 5 4
2
10 6 7
8
9
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V1.0, V1.1
microSD 256 MB
Transcend, Panasonic
V1.0, V1.1
microSD 512 MB
Panasonic
V1.0, V1.1
microSD 1 GB
Transcend, Panasonic
V2.0 SDHC CLASS 4
microSD 4 GB
Panasonic
V2.0 SDHC CLASS 6
microSD 4 GB
Transcend
V1.0, V1.1
miniSD 128 MB
Transcend, Panasonic
V1.0, V1.1
miniSD 256 MB
Transcend, Panasonic
V1.0, V1.1
miniSD 512 MB
Transcend, Panasonic
V1.0, V1.1
miniSD 1 GB
Transcend, Panasonic
V2.0 SDHC CLASS 4
miniSD 4 GB
Transcend
V2.0 SDHC CLASS 6
miniSD 4 GB
- The DOS FAT file system is supported for the SD card.
- Folders/files stored in the SD card should be in the 8.3 filename format
- The miniSD/microSD card adapter is required for SD card reader.
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2.3 Operator Controls
2.3.1 Front Panel Display
2.3.2 LED Indicators
LED
Status
Indication
Off
The printer power is turned off
On
The printer power is turned on
On
Printer is ready
Blinking Pause
Downloading data into printer
Off
Printer is ready
On
“CARRIAGE OPEN” or “CUTTER ERROR”
Blinking
“NO PAPER”, “PAPER JAM” or “NO RIBBON”
LCD display
LED indicators
Front panel buttons
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2.3.3 Front Panel Keys
Keys
Function
1. Enter the menu
2. Exit from a menu or cancel a setting and return to the previous menu
Pause/Resume the printing process
Advance one label
Scroll up the menu list
Scroll down the menu list
Enter/select cursor located option
2.4 Setting up the Printer
1. Place the printer on a flat, secure surface.
2. Make sure the power switch is off.
3. Connect the printer to the computer with the provided USB cable.
4. Plug the power cord into the AC power cord socket at the rear of the printer, and then plug the power cord into a properly grounded power outlet.
Note: Please switch OFF printer power switch prior to plug in the power cord to printer power jack.
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2.5 Installation of Ribbon
2.5.1 Loading Ribbon
1. Lift the handle to open the printer right side cover.
2. Install the ribbon and paper core onto the ribbon supply spindle and ribbon rewind spindle.
3. Push the print head release lever to open the print head mechanism.
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4. Thread the ribbon through the ribbon sensor slot and then through the open space in between print head and platen.
5. Stick the ribbon onto the paper core. Keep the ribbon flat and without wrinkle.
6. Wind the ribbon clockwise about 3~5 circles onto the ribbon rewind spindle until it is smooth and properly stretched.
Ribbon sensor
Ribbon
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7. Close the print head mechanism making sure the latches are engaged securely.
Loading path for ribbon
Ink coated outside
Ink coated inside
Note: Please refer to videos on TSC YouTube or driver CD.
Ribbon rewind spindle
Ribbon guide bar
Ribbon supply spindle
Ribbon sensor
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2.6 Installation of Media
2.6.1 Loading Roll Labels
1. Lift the handle to open the printer right side cover.
2. Push the print head release lever to open the print head mechanism.
3. Remove the label roll guard from the label spindle.
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4. Place the roll of media on the label supply spindle and push it to the end of label spindle. Install the label roll guard gently to fit the width of label roll.
5. Pull label roll leading edge forward through the media guide bar, damper, media sensor and place the label leading edge onto the platen roller.
6. Adjust the label guide to fit the width of the label.
Media guide bar
Damper
Media sensor
Internal rewind spindle (Option)
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7. Making sure the label is into both label guides.
Left label guide
Right label guide (Adjustable)
8. Close the print head mechanism. Making sure the latches are engaged securely.
9. Using the front display panel to set the media sensor type and calibrate the selected sensor. (Please refer to section 3.1.2)
Note:
Please calibrate the gap/black mark sensor when changing media. The sensor location is marked by a triangle mark ▽ at the sensor housing.
The media sensor position is moveable, please make sure the gap or black mark is at
the location where media gap/black mark will pass through for sensing.
Please refer to videos on TSC YouTube or driver CD.
Gap media
Black mark media
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Loading path for roll labels
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2.6.2 Loading Fan-fold Labels
Fan-fold media feeds through rear external label entrance chute.
1. Lift the handle to open the printer right side cover.
2. Push the print head release lever to open the print head mechanism.
3. Insert the fan-fold media through the rear external label entrance chute.
4. Pull fan-fold label leading edge forward through the media guide bar, damper, media sensor and place the label leading edge onto the platen roller.
5. Adjust the label guide by sliding to fit the paper width.
6. Close the print head mechanism making sure the latches are engaged securely.
7. Set the media sensor type and calibrate the selected sensor. (Please refer to section 3.1.2)
Note: Please calibrate the gap/black mark sensor when changing media.
Loading path for fan-fold labels
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2.6.3 Loading Media in Peel-off Mode (Option)
1. Install the label. (Please refer to chapter 2.6.1)
2. Using the front display panel to set the media sensor type and calibrate the selected sensor. (Please refer to chapter 3.1.2)
3. Install the paper core to internal rewind spindle.
4. Pull approximately 650mm of label through the front of the printer and take some labels off only leave the liner.
5. Feed the liner into peel-off cover slot.
Internal rewind spindle
Paper core Slot
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6. Stick the liner onto the paper core (with tab) and wind the spindle counter-clockwise until the liner is properly stretched.
7. Close the print head mechanism.
8. Move the peel-off sensor toward the paper exit chute.
9. Using the front display panel, set the printer setting to peeler mode. Peeling will automatically start. Press the FEED button to test.
Note: *Please calibrate the gap/black mark sensor when changing media. *Fits for the plain paper media, we recommend always qualifying any application with
thorough testing.
* Please refer to videos on TSC YouTube or driver CD.
Liner
Label
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2.6.4 Loading Media in Cutter Mode (Option)
1. Install the label. (Please refer to chapter 2.6.1)
2. Lead the media through the cutter paper opening.
3. Adjust the label guide to fit the width of the label.
4. Close the print head mechanism making sure the latches are engaged properly.
5. Using the front display panel, set the printer setting to cutter mode. Press the FEED button to test.
Note: Please calibrate the gap/black mark sensor when changing media.
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2.7 Print Head Pressure Adjustment Knob
There are two conditions that will need to adjust the print head pressure.
1. Print with thick media
If media thickness is larger than 0.19 mm, the larger pressure is required to get good quality printout.
2. Edge alignment media
The media alignment is designed at the left edge of mechanism to keep the
pressure balance between print head, media and ribbon. There are 5 levels of pressure for adjustment. Level 1 is the minimum pressure and level 5 is the maximum pressure. For example, if the label width is 6”, adjust both print head pressure adjustment knobs to the same level. If the label is less than 2” wide, increase the left side print head pressure by rotating the adjustment knob clockwise and decrease the right side pressure by rotating the adjustment knob counter-clockwise to level 1. If the left side print head adjustment knob setting has been set to 5 (the highest pressure index) than increase the middle print head pressure. Please refer to the following pressure knob adjustment recommendation.
6” width label
Left index
Middle index
Right index
1 1 1 2 2 2 3 3 3 4 4 4 5 5 5
2” width label
Left index
Middle index
Right index
2 1 1 3 1 1 4 1 1 5 1 1 2 2 1 3 2 1 3 3 1 4 2 1 4 3 1 4 4 1 5 2 1 5 3 1 5 4 1
5 5 1
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2.8 Using the Keyboard with PS/2 Interface
1. Turn off the power of printer.
2. Plug the keyboard with PS/2 interface cable into PS/2 connector on the rear of the printer.
3. Turn on the printer power switch.
4. Press keyboard F1 key, the following options will display on the LCD.
5. Use up ↑ or down ↓ key to move “>” cursor on the memory type and press
Enter key to list files on the LCD display.
6. Select the file and press Enter key to execute the .BAS file.
7. Then, you can type the data from keyboard for stand-alone application.
Here below are the summary of the keyboard operation.
Press F1 key of the keyboard to start this function. Press up ↑ or down ↓ key of the keyboard to move cursor of printer LCD display to select
the option. Press Esc key of the keyboard to return the previous menu. Press Enter key of the keyboard to enter/execute cursor located option. Press Ctrl + C keys of the keyboard to restart the printer and back to “Ready” state.
File List 2/4
DRAM
>
FLASH
CARD
FLASH File List
TEST1.BAS
>
TEST2.BAS
TEST3.BAS
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3. Menu Function
Main Menu Overview
↓
French
↓
↓
Italian
Exit
↓
↓
Japanese
Exit
German
Exit
Chinese(TC)
↓↓↓
↓
Serial Comm.
Del. All Files
Rotate Cutter
Chinese(SC)
↓
Sensor
Avail. Memory
↓↓↓
↓
Dump Mode
English
Mileage Info.
↓↓↓
↓
Initialization
↓
Service
Exit
↓↓↓↓↓↓↓
Main Menu
Setup
File Manager
Diagnostics
Language
Printer Setup
File List
Print Config.
Ethernet
Exit
Exit
Russian
Polish
Spanish
↓
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3.1 Setup Menu Overview
Exit
↓
Stop Bit(s)
Exit↓Exit
Data Bits
↓↓↓
Exit
Calibration
Parity
Configure
↓↓↓
↓
ZPL2
Status
Baud Rate
Status
Setup
Exit
Sensor
Serial Comm.
Ethernet
↓
↓
Printer Setup
TSPL2
↓↓↓
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3.1.1-1 Printer Setup (TSPL2)
Printer Setup
Speed
Density
Direction
Print Mode
Offset
Shift Y
Reference X
Code Page
Country
+000~-000
TSPL2
↓
Exit
↓↓↓↓↓
Shift X
Reference Y
000~999
↓
000~999
400
+000~-
↓↓↓
USA
001
BRI
002
+000~-000
511
Batch Mode
6
2
GER
003
73Cutter Mode
DAN
032
FRE
031
9584Exit106117
ITA
033
SPA
034
SWE
036
12
8
SWI
038
9
10
437
039
042
850
041110441285213860
14
15
863
045
865
046
857
047
1252
048
061
1250
049
055
1254
1253
1251
1255
1256
1257
358
1258
Exit
8859-1
8859-2
8859-3
8859-4
8859-5
8859-6
8859-7
8859-8
8859-9
8859-10
8859-15
950
936
932
351
None
Peeler Mode
Cutter
949
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3.1.1-1.1 Speed:
Use this option to setup print speed. Each increment/decrement is 1 ips. Printer default density is 6 ips (203 dpi) or 4 ips(300 dpi). Press key to raise the print speed, and press key to decrease print speed. Press key to set it into printer. Press key to cancel the setting and return to the previous menu.
Note: If printing from enclosed software/driver, “Use current printer settings”
option is not selected, the software/driver will send out the SPEED command, which will overwrite the setting set from the front panel.
3.1.1-1.2 Density:
Use this option to setup printing darkness. The available setting is from 0 to 15 levels, and the increment is 1 level. Printer default density is 8.You may need to adjust your density based on selected media/ribbon. Press and to increase/decrease the printing darkness. Press
key to enable the setting. Press key to cancel the setting and
return to the previous menu.
Note: If printing from enclosed software/driver, the “Use current printer
settings” option is not been used, software/driver will send out the DENSITY command, which will overwrite the setting set from the front panel.
3.1.1-1.3 Direction:
The direction setting value is either 1 or 0. Use this option to setup the printout direction. Printer default printout direction is DIRECTION 0.
Print Setup 1/12
>
Speed
Density
Direction Speed
6
Print Setup 2/12
Speed
>
Density
Direction Density
8
Print Setup 3/12
Speed
Density
>
Direction
Direction
0
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30
Press key to set the direction as 1, and to set it as 0, and
key to enable the setting. Press key to cancel the setting and return to the previous menu. The following 2 figures are the printouts of DIRECTION 0 and 1 for your reference.
DIRECTION 0
DIRECTION 1
Note: If printing from enclosed software/driver, the software/driver will send
out the DIRECTION 0 command, which will overwrite the setting set from the front panel.
3.1.1-1.4 Print Mode: (None/Batch Mode/Peeler Mode/Cutter Mode/Cutter Batch)
This option is used to set the print mode. Printer default setting is Batch Mode. When enter this list, the print mode in the right side of “ >” icon is the printer current setting. Press and to select the different print mode and press
button to enable the setting. Press key to cancel the setting and return to the previous menu.
Printer Mode
Description
None
Next label top of form is aligned to the print head burn line location. (Tear Off Mode)
Batch Mode
Once image is printed completely, label gap/black mark will be fed to the tear edge for tear away.
Peeler Mode
Enable the label peel off mode.
Print Setup 4/12
Density
Direction
>
Print Mode
Print Mode 2/6
>
Batch Mode
Peeler Mode
Cutter Mode
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31
Cutter Mode
Enable the cutter mode.
Cutter Batch
Cut the media once at the end of the printing job.
Note: If printing from enclosed software/driver, the software/driver will send
out the command, which will overwrite the setting set from the front panel.
3.1.1-1.5 Offset:
This option is used to fine tune media stop location for peeler and cutter mode. Press the button to move the cursor from left digit to right digit, and press the button to set the value from “+” to “-” or “0” to “9”. Press the button to set the value into printer. Press key to cancel the setting and return to the previous menu. The default value is +000.
Note: If printing from enclosed software/driver, the software/driver will send
out the OFFSET command, which will overwrite the setting set from the front panel.
3.1.1-1.6 Shift X & Shift Y:
This option is used to fine tune print position. Press the button to move the cursor from left digit to right digit, and press the button to set the value from “+” to “-” or “0” to “9”. Press the button to set the value into printer. Press key to cancel the setting and return to the previous menu. The default value is +000.
Note: If printing from enclosed software/driver, the “Use current printer
settings” option is enabled, software/driver will not send out the SHIFT command to overwrite the settings set from the front panel.
Print Setup 5/12
Direction
Print Mode
>
Offset Offset
+000
Print Setup 7/12
Offset
Shift X
>
Shift Y Shift Y
+000
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32
3.1.1-1.7 Reference X & Reference Y:
This option is used to set the origin of printer coordinate system horizontally and vertically. Press the button to move the cursor from left digit to right digit, and press the button to set the value from “0” to “9”. Press the button to set the value into printer. Press key to cancel the setting and return to the previous menu. The default value is 000.
Note: If printing from enclosed software/driver, the software/driver will send
out the REFERENCE command, which will overwrite the setting set from the front panel.
3.1.1-1.8 Code Page:
Use this option to set the code page of international character set. For more information about code page, please to refer the programming manual. When enter the code page list, the code page in the right side of “>” icon is the printer current setting. Press the and to select the code page, and press the button to enable the setting. Press key to cancel the setting and return to the previous menu.
Note: If printing from enclosed software/driver, the software/driver will send
out the command, which will overwrite the setting set from the front panel.
7-bit
8-bit
code page name
International
Character Set
code page
number
International
Character Set
USA
USA
437
United States
BRI
British
850
Multilingual
GER
German
852
Slavic
FRE
French
860
Portuguese
DAN
Danish
863
Canadian/French
Print Setup 9/12
Shift Y
Reference X
>
Reference Y
Reference Y
000
Print Setup 10/12
Reference X
Reference Y
>
Code Page
Code Page 11/41
>
850
852
860
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33
ITA
Italian
865
Nordic
SPA
Spanish
SWE
Swedish
SWI
Swiss
Windows Code Page (SBCS)
Windows Code Page (DBCS)
code page
number
International
Character Set
code page
number
International
Character Set
1252
Latin 1
950
Traditional Chinese Big5
1250
Central Europe
936
Simplified Chinese GBK
1253
Greek
932
Japanese Shift-JIS
1254
Turkish
949
Korean
1251
Cyrillic
1255
Hebrew
1256
Arabic
1257
Baltic
1258
Vietnam
ISO Code Page
ISO Code Page
code page name
International
Character Set
code page
number
International
Character Set
8859-1
Latin 1
8859-7
Greek
8859-2
Latin 2
8859-9
Turkish
8859-3
Latin 3
8859-10
Latin 6
8859-4
Baltic
8859-15
Latin 9
8859-5
Cyrillic
3.1.1-1.9 Country:
Use this option to set the country code for the LCD display. Press the and
to select the country code, and press the button to set the
Print Setup 11/12
Reference Y
Code Page
>
Country
Country 1/23
>
001
002
003
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34
value into printer. When enter this list, the country code in the right side of “>” icon is the printer current setting. Press key to cancel the setting and return to the previous menu.
Code
Country
Code
Country
Code
Country
Code
Country
001
USA
034
Spanish
(Spain)
044
United
Kingdom
055
Brazil
002
Canadian-French
036
Hungarian
045
Danish
061
English
(International)
003
Spanish
(Latin America)
038
Yugoslavian
046
Swedish
351
Portuguese
031
Dutch
039
Italian
047
Norwegian
358
Finnish
032
Belgian
041
Switzerland
048
Polish
033
French (France)
042
Slovak
049
German
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35
3.1.1-2 Printer Setup (ZPL2)
Printer Setup
Print
Speed
Dark­ness
Print
Width
Print
Mode
Tear
Off
List
Images
List
Formats
List
Fonts
List
Setup
Control
Prefix
Format
Prefix
↓↓↓
↓
40xxx
+000
~-000
↓↓↓
5
1
Peel
Off
6
2
Exit
7
3
Left
Position
Feed
Length
No
Exit
9
5
8410611
7
8
12910
Head
Close
12
11
13
15
14
↓
Feed
Calibratio
n
Length
No
Exit
Tear
Off
Cutter
ZPL2
↓
↓
Media
Power Up
Label
Top
Delimite
r
Exit
↓
+0000
~-0000
Calibratio
n
+000
~-000
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36
3.1.1-2.1 Darkness:
Use this option to setup printing darkness. The available setting is from 0 to 30, and the step is 1. Printer default density is 16.You may need to adjust your density based on selected media. Press and to increase/decrease the printing darkness. Press
key to enable the setting. Press key to cancel the setting and return to the previous menu.
Note: If printing from enclosed software/driver, the software/driver will send
out the command, which will overwrite the setting set from the front panel.
3.1.1-2.2 Print Speed:
Use this option to setup print speed. The each increment/decrement is 1 ips. Press key to raise the print speed, and press key to decrease print speed. Press key to set it into printer. Press key to cancel the setting and return to the previous menu.
Note: If printing from enclosed software/driver, the software/driver will send
out the command, which will overwrite the setting set from the front panel.
3.1.1-2.3 Tear Off:
This option is used to fine tune media stop location. Press the button to
Dankness
16
Print Setup 1/17
>
Darkness
Print Speed
Tear off
Print Speed
6
Print Setup 2/17
Darkness
>
Print Speed
Tear Off
Print Setup 3/17
Darkness
Print Speed
>
Tear Off Tear Off
+000
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move the cursor from left digit to right digit, and press the button to set the value from “+” to “-” or “0” to “9”. Press the button to set the value into printer. Press key to cancel the setting and return to the previous menu. The default value is +000.
Note: If printing from enclosed software/driver, the software/driver will send
out the command, which will overwrite the setting set from the front panel.
3.1.1-2.4 Print Mode: (Tear Off / Peel Off / Cutter)
This option is used to set the print mode. Printer default setting is Tear Off. When enter this list, the print mode in the right side of “ >” icon is the printer current setting. Press and to select the different print mode and press
button to enable the setting. Press key to cancel the setting and return to the previous menu.
Printer Mode
Description
Tear Off
Next label top of form is aligned to the print head burn line location.
Peel Off
Enable the label peel off mode.
Cutter
Enable the label cutter mode.
Note: If printing from enclosed software/driver, the software/driver will send
out the command, which will overwrite the setting set from the front panel.
3.1.1-2.5 Print Width:
This option is used to set print width. Press the button to move the cursor from left digit to right digit, and press the button to set the value from “0” to
Print Setup 4/17
Print Speed
Tear Off
>
Print Mode
Print Mode 1/4
>
Tear Off
Peel Off
Cutter
Print Setup 5/17
Tear Off
Print Mode
>
Print Width
Print Width
812 dot
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38
“9” or “dot” to “mm”. Press the button to set the value into printer. Press
key to cancel the setting and return to the previous menu.
Note: If printing from enclosed software/driver, the software/driver will send
out the command, which will overwrite the setting set from the front panel.
3.1.1-2.6 List Fonts:
Print Setup 6/17
Self Test …
Printing …
>
List Fonts
1/1
List Images
List Formats
This feature is used to print current printer available fonts list to the label. The fonts stored in the printer’s DRAM, Flash or optional memory card. Press button to print the list.
3.1.1-2.7 List Images:
Print Setup 7/17
Self Test …
Printing …
>
List Images
1/1
List Formats
List Setup
This feature is used to print current printer available images list to the label. The images stored in the printer’s DRAM, Flash or optional memory card. Press
button to print the list.
3.1.1-2.8 List Formats:
Print Setup 8/17
Self Test …
Printing …
>
List Formats
1/1
List Setup
Control Prefix
This feature is used to print current printer available formats list to the label. The formats stored in the printer’s DRAM, Flash or optional memory card. Press
button to print the list.
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39
3.1.1-2.9 List Setup:
Print Setup 9/17
Self Test …
Printing …
>
List Setup
1/1
Control Prefix
Format Prefix
This feature is used to print current printer configuration to the label. Press
button to print the list.
3.1.1-2.10 Control Prefix:
This option is used to set control prefix character. Press the button to move the cursor from left digit to right digit, and press the button to set the value from “0” to “9” or “A” to “F”. Press the button to set the value into printer. Press key to cancel the setting and return to the previous menu.
3.1.1-2.11 Format Prefix:
This option is used to set format prefix character. Press the button to move the cursor from left digit to right digit, and press the button to set the value from “0” to “9” or “A” to “F”. Press the button to set the value into printer. Press key to cancel the setting and return to the previous menu.
Print Setup 10/17
List Formats
List Setup
>
Control Prefix
Control Prefix
< ~ > 7EH
Print Setup 11/17
List Setup
Control Prefix
>
Format Prefix
Format Prefix
< ⋏ > 5EH
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40
3.1.1-2.12 Delimiter Char:
This option is used to set delimiter character. Press the button to move the cursor from left digit to right digit, and press the button to set the value from “0” to “9” or “A” to “F”. Press the button to set the value into printer. Press key to cancel the setting and return to the previous menu.
3.1.1-2.13 Media Power Up:
This option is used to set the action of the media when you turn on the printer. Printer default setting is No Motion. When enter this list, the print mode in the right side of “ >” icon is the printer current setting. Press and to select the different print mode and press button to enable the setting. Press
key to cancel the setting and return to the previous menu.
Selections
Description
Feed
Printer will advance one label
Calibration
Printer will calibration the sensor levels, determine length and feed label
Length
Printer determine length and feed label
No Motion
Printer will not move media
3.1.1-2.14 Head Close:
Print Setup 12/17
Control Prefix
Format Prefix
>
Delimiter Char
Delimiter Char
< , > 2CH
Print Setup 13/17
Format Prefix
Delimiter Char
>
Media Power Up
Media Power U 4/5
Length
>
No Motion
Exit
Print Setup 14/17
Delimiter Char
Media Power Up
>
Head Close
Head Close 4/5
Length
>
No Motion
Exit
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41
This option is used to set the action of the media when you close the printhead. Printer default setting is No Motion. When enter this list, the print mode in the right side of “ >” icon is the printer current setting. Press and to select the different print mode and press button to enable the setting. Press
key to cancel the setting and return to the previous menu.
Selections
Description
Feed
Printer will advance one label
Calibration
Printer will calibration the sensor levels, determine length and feed label
Length
Printer determine length and feed label
No Motion
Printer will not move media
3.1.1-2.15 Label Top:
This option is used to adjust print position vertically on the label. Press the
button to move the cursor from left digit to right digit, and press the button to set the value from “+” to “-” or “0” to “1/2”. Press the button to set the value into printer. Press key to cancel the setting and return to the previous menu. The default value is +000 and range is -120 to +120 dots.
3.1.1-2.16 Left Position:
This option is used to adjust print position horizontally on the label. Press the
button to move the cursor from left digit to right digit, and press the button to set the value from “+” to “-” or “0” to “9”. Press the button to set the value into printer. Press key to cancel the setting and return to the previous menu. The default value is +0000 and range is -9999 to +9999 dots.
Print Setup 15/17
Media Power Up
Head Close
>
Label Top
Label Top
+000
Print Setup 16/17
Head Close
Label Top
>
Left Position
Left Position
+0000
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3.1.2 Sensor
Sensor
Exit
Status
Calibration
3.1.2.1 Status
This function is available to check the printer’s sensor status. When enter the [Status] option, you will see following message.
3.1.2.2 Calibration
This option is used to set the media sensor type and calibrate the selected sensor. We recommend to calibrate the sensor before printing when changing the media.
Calibration
Exit↓Exit
Pre-Printed
Exit
↓
Pre-Printed
↓
↓
Manual
Manual
Manual
↓↓↓
↓
Automatic
Automatic
Automatic
Exit
↓↓↓
Gap Mode
Bline Mode
Cont. Mode
Paper Len.
812
Gap Size
24
Intensity
3
Ref. Level
512
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43
A. Gap Mode
Press the and buttons to scroll the cursor to the media type and press the button to enter the sensor calibration mode.
Note: If printing from enclosed software/driver, the software/driver will send
out the GAP or BLINE command, which will overwrite the sensor type setting set from the front panel.
A-1 Automatic
When enter the [Automatic] option, you will see following message, and printer will feed 2 to 3 gap labels to calibrate the sensor sensitivity automatically. When calibration is completed, the LCD screen will return to the previous menu.
A-2 Manual
In case “Automatic” sensor calibration cannot apply to the media, please
use “Manual” function to calibrate the gap sensor manually.
When enter [Manual] option, you will see following message. Please
complete those steps:
Paper Len.
00812 dot
1. Press the button to move the cursor from left digit to right digit,
and press the button to set the value from “0” to “9” and the “dot/
mm/ inch”. Press the button to set the paper length into the printer.
Calibration 1/4
>
Gap Mode
Bline Mode
Cont. Mode
Gap Mode 1/4
>
Automatic
Manual
Pre-Printed
Gap Mode
Automatic
Gap Mode 2/4
Automatic
>
Manual
Pre-Printed
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44
Gap Size
0024 dot
2. Press the button to move the cursor from left digit to right digit,
and press the button to set the value from “0” to “9” and the “dot/
mm/ inch”. Press the button to set the gap size into the printer.
Gap Mode
Scan Backing
Intensity x
Ref. Level xxx
3. Open the print head mechanism, put the label backing (liner) under the
media sensor. Press the button to set the value into the printer.
Gap Mode
Scan Paper
Intensity x
Ref. Level xxx
4. Then, Put the label with liner under the media sensor. Press the
button to set the value into the printer.
Gap Mode
Complete
Intensity x
Ref. Level xxx
5. The gap sensor calibration is complete. Press the
button the LCD screen will return to the previous menu.
A-3 Pre-Printed
This function will need to set the paper length and gap size before auto-calibrate the sensor sensitivity. It can get the sensor sensitivity more accurately for pre-printed media.
Media sensor location
Label backing (liner)
Media sensor location
Label with liner
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45
When enter [Pre-Printed] option, you will see following message. Please
complete there steps:
Paper Len.
00812 dot
1. Press the button to move the cursor from left digit to right digit,
and press the button to set the value from “0” to “9” and the “dot/
mm/ inch”. Press the button to set the paper length into the printer.
Gap Siz
0024 dot
2. Press the button to move the cursor from left digit to right digit,
and press the button to set the value from “0” to “9” and the “dot/
mm/ inch”. Press the button to set the gap size into the printer.
Gap Mode
Pre-Printed
3. Then, printer will feed labels to calibrate the sensor sensitivity automatically. When calibration is completed, the LCD screen will return to the previous menu.
Gap Mode 3/4
Manual
>
Pre-Printed
Exit
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46
B. Bline Mode
Press the and buttons to scroll the cursor to the sensor type. Press the button to enter the black-mark sensor calibration mode.
B-1 Automatic
When enter the [Automatic] option, you will see following message and printer will feed the black mark label to calibrate the sensor sensitivity automatically. When calibration process is completed, the LCD screen will return to the previous menu.
B-2 Manual
In case “Automatic” sensor calibration cannot apply to the media, please
use “Manual” function to calibrate the bline sensor manually.
When enter [Manual] option, you will see following message. Please
complete there steps:
Paper Len.
00151 dot
1. Press the button to move the cursor from left digit to right digit, and press
the button to set the value from “0” to “9” and the “dot/ mm/ inch”. Press the
button to set the paper length into
the printer.
Bline Size
0024 dot
2. Press the button to move the cursor from left digit to right digit, and press
the button to set the value from “0” to “9” and the “dot/ mm/ inch”. Press the
button to set the bline size into the
printer.
Calibration 2/4
Gap Mode
>
Bline Mode
Cont. Mode
Bline Mode 1/4
>
Automatic
Manual
Pre-Printed
Bline Mode
Automatic
Bline Mode 2/4
Automatic
>
Manual
Pre-Printed
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Bline Mode
Scan Mark
Intensity x
Ref. Level xxx
3. Open the print head mechanism, put the black mark under the media sensor. Press the
button to set the value into the
printer.
Bline Mode
Scan Paper
Intensity x
Ref. Level xxx
4. Then, put the label without black mark under the media sensor. Press the
button to set the value into the printer.
Note:
Normally, the value of “Ref. Level” for mark should be larger than paper for over
128. If the media sensor fails to do so, you have to manually change the
Intensity by pressing and to reach the above value.
Bline Mode
Complete
Intensity x
Ref. Level xxx
5. The bline sensor calibration is complete. Press the button the LCD screen
will return to the previous menu.
B-3 Pre-Printed
This function will need to set the paper length and gap size before auto-calibrate the sensor sensitivity. It can get the sensor sensitivity more accurately for pre-printed media.
Bline Mode 3/4
Manual
>
Pre-Printed
Exit
Black mark sensor
Black mark
Black mark sensor
Label without black mark
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When enter [Pre-Printed] option, you will see following message. Please
complete there steps:
Paper Len.
00812 dot
1. Press the button to move the cursor from left digit to right digit,
and press the button to set the value from “0” to “9” and the “dot/
mm/ inch”. Press the button to set the paper length into the printer.
Bline Size
0024 dot
2. Press the button to move the cursor from left digit to right digit,
and press the button to set the value from “0” to “9” and the “dot/
mm/ inch”. Press the button to set the bline size into the printer.
Bline Mode
Pre-Printed
3. Then, printer will feed labels to calibrate the sensor sensitivity automatically. When calibration is completed, the LCD screen will return to the previous menu.
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49
C. Cont. Mode
Press the and buttons to scroll the cursor to the sensor type. Press the button to enter the black-mark sensor calibration mode.
C-1 Automatic
When enter the [Automatic] option, you will see following message and printer will calibrate the sensor sensitivity automatically. When calibration process is completed, the LCD screen will return to the previous menu.
C-2 Manual
In case “Automatic” sensor calibration cannot apply to the media, please
use “Manual” function to calibrate the sensor manually.
When enter [Manual] option, you will see following message. Please
complete there steps:
Cont. Mode
Remove Label
Intensity x
Ref. Level xxx
1. Remove the continuous label. Press the button to set the value
into the printer.
Cont. Mode
Scan Paper
Intensity x
Ref. Level xxx
2. Then, put the continuous label under the media sensor. Press the
button to set the value into
the printer.
Calibration 3/4
Bline Mode
>
Cont. Mode
Exit
Cont. Mode 1/3
>
Automatic
Manual
Exit
Cont. Mode
Automatic
Cont. Mode 2/3
Automatic
>
Manual
Exit
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50
Cont. Mode
Complete
Intensity x
Ref. Level xxx
3. The sensor calibration is complete. Press the button the LCD
screen will return to the previous menu.
3.1.3 Serial Comm.
57600 bps
↓
115200 bps
↓
Exit
↓
38400 bps
↓
19200 bps
Exit
↓
9600 bps
Exit
2
↓
↓
4800 bps
Even
Exit
1
↓↓↓
↓
2400 bps
Odd
8
Stop Bit(s)
↓↓↓
↓
1200 bps
None
7
Serial Comm.
Baud Rate
Parity
Data Bits
Exit
↓↓↓
↓
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51
3.1.3.1 Baud Rate
Serial Comm. 1/5
>
Baud Rate
Parity
Data Bits
This option is used to set the RS-232 baud rate. The default setting is 9600 bps. Press and buttons to select the different baud rate and press
button to set the value into printer. When you enter this list, the baud rate
value in the right side of “>” icon is the current setting in the printer. Press
key to cancel the setting and return to the previous menu.
3.1.3.2 Parity
Serial Comm. 2/5
Baud Rate
>
Parity
Data Bits
This option is used to set the RS-232 parity. The default setting is “None”. Press
and buttons to select the different parity and press button to set the value into printer. When you enter this list, the parity in the right side of “>” is the printer current setting. Press key to cancel the setting and return to the previous menu.
3.1.3.3 Data Bits:
Serial Comm. 3/5
Baud Rate
Parity
>
Data Bits
This option is used to set the RS-232 Data Bits. The default setting is “8” data bits. Press and buttons to select the different Data Bits and press
button to set the value into printer. When you enter this list, the Data Bits in the right side of “>” icon is the printer current setting. Press key to cancel the setting and return to the previous menu.
Baud Rate 4/9
>
9600 bps
19200 bps
38400 bps
Parity 1/4
>
None
Odd
Even
Data Bits 2/3
7 > 8
Exit
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3.1.3.4 Stop Bit(s):
Serial Comm. 4/5
Parity
Data Bits
>
Stop Bit(s)
This option is used to set the RS-232 Stop Bits. The default setting is “1” stop bit. Press and buttons to select the different Stop Bits and press
button to set the value into printer. When you enter this list, the option in the right side of “>” icon is the printer current setting. Press key to cancel the setting and return to the previous menu.
Stop Bit(s) 1/3
> 1 2
Exit
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3.1.4 Ethernet
Use this menu to configure internal Ethernet configuration check the printer’s Ethernet module status, and reset the Ethernet module. This function is available on the LCD
display when Ethernet card is installed. Press and buttons to select the different options and press button to enter the option. Press key to cancel the setting and return to the previous menu.
Exit
Ethernet
Status
Configure
↓
↓
IP Address
DHCP
↓
↓
MAC
Static IP
↓
↓
Exit
Exit
3.1.4.1 Status: (IP Address / MAC)
Use this menu to check the Ethernet setting status.
3.1.4.1.1 IP Address
Ethernet 1/3
>
Status
Configure
Exit
The IP address information will be shown on the LCD display. Please press
or button to return to the previous menu.
Status 1/3
>
IP Address
MAC
Exit
IP Address
0.0.0.0
Subnet Mask
0.0.0.0
Gateway
0.0.0.0
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3.1.4.1.2 MAC
Ethernet 1/3
>
Status
Configure
Exit
The MAC address information will be shown on the LCD display. Please press
or button to return to the previous menu.
3.1.4.2 Configure: (DHCP / Static IP)
Use this menu to set the printer’s DHCP and Static IP.
3.1.4.2.1 DHCP
Ethernet 2/4
Status
>
Configure
Reset
Press and buttons to select the DHCP function and press
to enter. Press key to cancel the setting and return to the
previous menu.
Press button the printer will set DHCP and restart to reset the setting. Press button to return to the previous menu.
MAC Address
001B82-FF0918
Status 2/3
IP Address
>
MAC
Exit
Configure 1/3
>
DHCP
Static IP
Exit
DHCP
SELECT: YES
MENU: NO
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3.1.4.2.2 Static IP
Use this menu to set the printer’s IP address, subnet mask and gateway.
Ethernet 2/3
Status
>
Configure
Exit
Press and buttons to select the different options and press
button to enter the option. Press key to cancel the setting and
return to the previous menu.
Press button to move the cursor from left to right digits and press the
button to scroll the value from “0” to “9”. Press button to next
setting.
Press the button printer will restart to reset the Ethernet module setting. Press key to cancel the setting.
Configure 2/3
DHCP
>
Static IP
Exit
IP Address
000.000.000.000
Gateway
000.000.000.000
Subnet Mask
000.000.000.000
Static IP
SELECT: YES
MENU: NO
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3.2 File Manager
This feature is used to check the printer available memory and file list.
Exit
Exit
↓
↓
CARD
CARD
↓
↓
FLASH
FLASH
↓
↓
DRAM
DRAM
Exit
↓
↓
File Manager
File List
Avail. Memory
Del. All Files
3.2.1 File List
Use this menu to show, delete and run (.BAS) the files saved in the printer DRAM/Flash/Card memory.
To show the files:
File Manager 1/4
File List 2/4
FLASH File List
>
File List
> FLASH
> DEMO.TTF
Avail. Memory
CARD
DEMO.BAS
Del. All Files
Exit
To delete the file:Please follow the order to press the button.
FLASH File List
DEMO.TTF
>
DEMO.TTF
1.75 MB
DEMO.BAS
DOWN:
Delete
To run the file (.BAS):Please follow the order to press the button.
FLASH File List
DEMO.BAS
DEMO.TTF 406 Byte(S)
>
DEMO.BAS
DOWN:
Delete
SELECT:
Run
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3.2.2 Avail. Memory
Use this menu to show available memory space.
File Manager 2/4
Avail. Memory
File List
DRAM: 256 KB
>
Avail. Memory
FALSH: 6656 KB
Del. All Files
CARD: 0 KB
3.2.3 Del. All Files
Use this menu to delete all files. Press button to delete all files in the device. Press to cancel deleting files and go back to previous menu.
File Manager 3/4
File List 1/4
Del. All Files
File List
> DRAM
Avail. Memory
FALSH
SELECT: YES
>
Del. All File
CARD
MENU: NO
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3.3 Diagnostics
Diagnostics
Exit
Print Config.
Dump Mode
Rotate Cutter
3.3.1 Print Config.
This feature is used to print current printer configuration to the label. On the
sconfiguration printout, there is a print head test pattern, which is useful for checking if there is any dot damage on the print head heater element.
Diagnostics 1/4
Self Test …
Printing …
>
Print Config.
1/1
Dump Mode
Rotate Cutter
Self-test printout
Print head check pattern Model name and F/W version Printed mileage (meter) Firmware checksum Serial port configuration Code page Country code Print speed (inch/sec) Print darkness Label size (inch) Gap distance (inch) Gap/black mark sensor sensitivity
Numbers of download files Total & available memory space
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Self-test printout (with printer firmware V7.0 and later version)
Model name F/W version Firmware checksum Printer S/N TSC configuration file System date System time Printed mileage (meter) Cutting counter
Print speed (inch/sec) Print darkness Label size (inch) Gap distance (inch)
Gap/black mark sensor intension
Code page Country code
ZPL setting information Print darkness Print speed (inch/sec) Label size Control prefix Format prefix Delimiter prefix Printer power up motion Printer head close motion
Note: ZPL is emulating for Zebra
®
language.
RS232 serial port configuration
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Numbers of download files Total & available memory space
Print head check pattern
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3.3.2 Dump Mode
Captures the data from the communications port and prints out the data received by printer. In the dump mode, all characters will be printed in 2 columns as following. The left side characters are received from your system and right side data are the corresponding hexadecimal value of the characters. It allows users or engineers to verify and debug the program.
Diagnostics 2/4
Printing …
Dump Mode
Pritn Config.
1/1
>
Dump Mode
Rotate cutter
Note:
1. Dump mode requires 4” wide paper width.
2. Turn off / on the power to resume printer for normal printing.
3. Press FEED button to back to the previous menu.
DOWNLOA 0D 0A 44 4F 57 4E 4C 4F 4I
D „TEST2. 44 20 22 54 45 53 54 32 2E DAT“,5,CL 44 41 54 22 2C 35 2C 43 4C S DOWNLO 53 0D 0A 44 4F 57 4E 4C 4F AD F,“TES 41 44 20 46 2C 22 54 45 53 T4.DAT“,5 54 34 2E 44 41 54 22 2C 35 ,CLS DOW 2C 43 4C 53 0D 0A 44 4F 57 NLOAD „TE 4E 4C 4F 41 44 20 22 54 45 ST2.DAT”, 53 54 32 2E 44 41 54 22 2C 5,CLS DO 35 2C 43 4C 53 0D 0A 44 4F WNLOAD F, 57 4E 4C 4F 41 44 20 46 2C „TEST4.DA 22 54 45 53 54 34 2E 44 41 T”,5,CLS 54 22 2C 35 2C 43 4C 53 0D DOWNLOAD 0A 44 4F 57 4E 4C 4F 41 44 “TEST2.D 20 22 54 45 53 54 32 2E 44 AT”,5,CLS 41 54 22 2C 35 2C 43 4C 53 DOWNLOA 0D 0A 44 4F 57 4E 4C 4F 4I D F,“TEST 44 20 46 2C 22 54 45 53 54
4.DAT“,5, 34 2E 44 41 54 22 2C 35 2C CLS 43 4C 53 0D 0A
ASCII Data
Hexdecimal data related to left column of ASCII data
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3.3.3 Rotate Cutter
In case paper is jammed in the cutter, this feature can rotate the cutter blade forward or reverse direction, which is helpful to remove the jammed paper easily from the cutter.
Diagnostics 3/4
UP: Fwd.
Print Config.
DOWN: Rev.
Dump Mode
>
Rotate Cutter
MENU: Exit
3.4 Language
English
Chinese (TC)
Chinese (SC)
Japanese
Polish
Spanish
Exit
Language
German
Italian
French
Russian
This option is used to setup the language on LCD display. Press and buttons to scroll the curser to desire language and press
button to select this option. Press key to cancel the setting and
return to the previous menu. The default language setting is English.
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3.5 Service
Service
Initialization
Mileage Info.
Exit
This feature is used to restore printer settings to defaults and display printer mileage information.
3.5.1 Initialization
Service 1/3
Initialization
Initializing …
>
Initialization
Mileage Info.
SELECT YES
Exit
MENU NO
The printer settings are restored to defaults as below once printer is initialized.
Note : When printer initialization is done, please calibrate the gap or black mark sensor before printing.
Parameter
Default setting
Speed
TTP-268M: 6 IPS (152.4 mm/sec) TTP-366M: 4 IPS (101.6 mm/sec)
Density
8
Label width
6.00”(152.4mm)
Label height
4.00”(101.6mm)
Sensor type
Gap sensor
Gap setting
0.12”(3.0mm)
Print direction
0
Reference point
0,0(upper left corner)
Offset
0
Print mode
Batch mode
Serial port settings
9600 bps, none parity, 8 data bits, 1 stop bit
Code page
850
Country code
001
Clear flash memory
No
Shift X
0
Shift Y
0
Gap sensor
3 (Will be reset. Need to re-calibrate the gap)
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sensitivity
Bline sensor sensitivity
2 (Will be reset. Need to re-calibrate the gap)
Language
English
IP address
DHCP
3.5.2 Mileage Info.
Use this option to check the printed mileage (displayed in meter).
Service 1/3
Mileage: (m)
Initialization xxxx
>
Mileage Info.
Labels: (pcs.)
Exit
xxxxx
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4. Diagnostic Tool
TSC’s Diagnostic Utility is an integrated tool incorporating features that enable you to
explore a printer’s settings/status; change a printer’s settings; download graphics,
fonts and firmware; create a printer bitmap font; and send additional commands to a printer. With the aid of this powerful tool, you can review printer status and settings in an instant, which makes it much easier to troubleshoot problems and other issues.
4.1 Start the Diagnostic Tool
1. Double click on the Diagnostic tool icon to start the software.
2. There are four features (Printer Configuration, File Manager, Bitmap Font Manager, Command Tool) included in the Diagnostic utility.
Features tab
Printer functions
Interface
Printer Status
Printer setup
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4.2 Printer Function (Calibrate sensor, Ethernet setup, RTC setup………)
1. Select the PC interface connected with bar code printer.
2. Click the “Function” button to setting.
3. The detail functions in the Printer Function Group are listed as below.
Function
Description
Calibrate Sensor
Calibrate the sensor specified in the Printer Setup group media sensor field
Ethernet Setup
Setup the IP address, subnet mask, gateway for the on board Ethernet
RTC Time
Synchronize printer Real Time Clock with PC
Print Test Page
Print a test page
Reset Printer
Reboot printer
Factory Default
Initialize the printer and restore the settings to factory default.
Dump Text
To activate the printer dump mode.
Ignore AUTO.BAS
Ignore the downloaded AUTO.BAS program
Configuration Page
Print printer configuration
Password Setup
Set the password to protect the settings
Note: For more information about Diagnostic Tool, please refer to the diagnostic utility quick start guide in the CD disk \ Utilities directory.
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5 Setting Ethernet by Diagnostic Utility
The Diagnostic Utility is enclosed in the CD disk \Utilities directory. Users can use Diagnostic Tool to setup the Ethernet by RS-232, USB and Ethernet interfaces. The following contents will instruct users how to configure the Ethernet by these three interfaces.
5.1 Using USB interface to setup Ethernet interface
1. Connect the USB cable between the computer and the printer.
2. Turn on the printer power.
3. Start the Diagnostic Utility by double clicking on the icon.
Note: This utility works with printer firmware V6.00 and later versions.
4. The Diagnostic Utility default interface setting is USB interface. If USB interface is connected with printer, no other settings need to be changed in the interface field.
5. Click on the “Ethernet Setup” button from “Printer Function” group in Printer Configuration tab to setup the IP address, subnet mask and gateway for the on board Ethernet.
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5.2 Using RS-232 interface to setup Ethernet interface
1. Connect the computer and the printer with a RS-232 cable.
2. Turn on the printer power.
3. Start the Diagnostic Utility by double clicks on the icon.
Note: This utility works with printer firmware V6.00 and later versions.
4. Select “COM” as interface then click on the “Setup” button to setup the serial port baud rate, parity check, data bits, stop bit and flow control parameters.
5. Click on the “Ethernet Setup” button from printer function of Printer Configuration tab to setup the IP address, subnet mask and the gateway for the on board Ethernet.
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5.3 Using Ethernet interface to setup Ethernet interface
1. Connect the computer and the printer to the LAN.
2. Turn on the printer power.
3. Start the Diagnostic Utility by double clicks on the icon.
Note: This utility works with printer firmware V6.00 and later versions.
4. Select “Ethernet” as the interface then click on the “Setup” button to setup the IP address, subnet mask and gateway for the on board Ethernet.
5. Click the “Discover Device” button to explore the printers that exist on the network.
6. Select the printer in the left side of listed printers, the correspondent IP address will be shown in the right side “IP address/Printer Name” field.
7. Click “Change IP Address” to configure the IP address obtained by DHCP or static.
The default IP address is obtained by DHCP. To change the setting to static IP address, click “Static IP” radio button then enter the IP address, subnet mask and
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gateway. Click “Set IP” to take effect the settings.
Users can also change the “Printer Name” by another model name in this fields then click “Set Printer Name” to take effect this change.
Note: After clicking the “Set Printer Name” or “Set IP” button, printer will reset
to take effect the settings.
8. Click “Exit” button to exit the Ethernet interface setup and go back to Diagnostic Tool main screen.
Factory Default button This function will reset the IP, subnet mask, gateway parameters obtained by DHCP and reset the printer name.
Web setup button Except to use the Diagnostic Utility to setup the printer, you can also explore and configure the printer settings and status or update the firmware with the IE or Firefox web browser. This feature provides a user friendly setup interface and the capability to manage the printer remotely over a network.
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6. Troubleshooting
6.1 Common Problems
The following guide lists the most common problems that may be encountered when operating this bar code printer. If the printer still does not function after all suggested solutions have been invoked, please contact the Customer Service Department of your purchased reseller or distributor for assistance.
Problem
Possible Cause
Recovery Procedure
Power indicator does
not illuminate
* The power cord is not properly
connected.
* Plug the power cord in printer and outlet. * Switch the printer on.
Carriage Open
* The printer carriage is open.
* Please close the print carriage.
No Ribbon
* Running out of ribbon. * The ribbon is installed incorrectly.
* Supply a new ribbon roll. * Please refer to the steps in user’s manual to
reinstall the ribbon.
No Paper
* Running out of label. * The label is installed incorrectly. * Gap/black mark sensor is not
calibrated.
* Supply a new label roll. * Please refer to the steps in user’s manual to
reinstall the label roll.
* Calibrate the gap/black mark sensor.
Paper Jam
* Gap/black mark sensor is not set
properly. * Make sure label size is set properly. * Labels may be stuck inside the printer
mechanism.
* Calibrate the gap/black mark sensor. * Set label size correctly.
Take Label
* Peel function is enabled.
* If the peeler module is installed, please remove
the label. * If there is no peeler module in front of the printer,
please switch off the printer and install it. * Check if the connector is plugging correctly.
UP: Fwd.
DOWN: Rev.
MENU: Exit
* Cutter jam. * There is no cutter installed on the
printer. * Cutter PCB is damaged.
* If the cutter module is installed, please press UP
or DOWN key to rotate the cutter up or down to
make the knife back to the right position. * Remove the label. * Make sure the thickness of label is less than 200
g/m2 (for regular cutter) or 300 g/m2 (for heavy
duty cutter). * Replace a cutter PCB.
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Not Printing
* Cable is not well connected to serial or
USB interface or parallel port. * The serial port cable pin configuration
is not pin to pin connected.
* Re-connect cable to interface. * If using serial cable,
- Please replace the cable with pin to pin connected.
- Check the baud rate setting. The default baud rate setting of printer is 9600,n,8,1.
* If using the Ethernet cable,
- Check if the Ethernet RJ-45 connector green LED is lit on..
- Check if the Ethernet RJ-45 connector amber LED is blinking.
- Check if the printer gets the IP address when using DHCP mode.
- Check if the IP address is correct when using the static IP address.
- Wait a few seconds let the printer get the communication with the server then check the IP address setting again.
* Chang a new cable. * Ribbon and media are not compatible. * Verify the ribbon-inked side. * Reload the ribbon again. * Clean the printhead. * The print density setting is incorrect. * Printhead’s harness connector is not well
connected with printheat. Turn off the printer and plug the connector again.
* Check if the stepping motor is plugging in the
right connector.
* Check your program if there is a command
PRINT at the end of the file and there must have CRLF at the end of each command line.
Memory full
( FLASH / DRAM )
* The space of FLASH/DRAM is full.
* Delete unused files in the FLASH/DRAM. * The max. numbers of DRAM is 256 files. * The max. user addressable memory space of
DRAM is 2048KB. * The max. numbers of file of FLASH is 256 files. * The max. user addressable memory space of
FLASH is 6656KB.
SD card is unable to
use
* SD card is damaged. * SD card doesn’t insert correctly. * Use the non-approved SD card
manufacturer.
* Use the supported capacity SD card. * Insert the SD card again. * The supported SD card spec and the approved
SD card manufacturers, please refer to 2.2.3
section.
PS/2 port does not
work
* Did not turn off power prior to plug in
the PS/2 keyboard. * PS/2 keyboard is damaged. * PS/2 keyboard doesn’t plug-in
correctly. * There is no BAS file in the printer.
* Turn off printer power prior to plug in the PS/2
keyboard. * Plug the PS/2 keyboard again. * Make sure the keyboard is fine. * Make sure if there is any BAS file downloaded
into printer.
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Poor Print Quality
* Ribbon and media is loaded incorrectly * Dust or adhesive accumulation on the
print head. * Print density is not set properly. * Printhead element is damaged. * Ribbon and media are incompatible. * The printhead pressure is not set
properly.
* Reload the supply. * Clean the printhead. * Clean the platen roller. * Adjust the print density and print speed. * Run printer self-test and check the print head
test pattern if there is dot missing in the pattern. * Change proper ribbon or proper label media. * Adjust the printhead pressure adjustment knob.
- If the left side printout is too light, please adjust the left side pressure adjustment knob to the higher index (higher pressure). If the pressure adjustment knob has been adjust to index “5” and the poor print quality is still at the left side of the printout, please increate the middle pressure adjustment knob.
- If the right side printout is too light, please adjust the right side pressure adjustment knob to the higher index (higher pressure) to improve the print quality.
* The release lever does not latch the printhead
properly.
LCD panel is dark and
keys are not working
* The cable between main PCB and LCD
panel is loose.
* Check if the cable between main PCB and LCD
is secured or not.
LCD panel is dark but
the LEDs are light
* The printer initialization is
unsuccessful.
* Turn OFF and ON the printer again. * Initialize the printer.
LCD panel is dark and
LEDs are lit on, but
the label is feeding
forward
* The LCD panel harness connector is
loose.
* The LCD panel harness connector is plugged
upside down.
Ribbon encoder
sensor doesn’t work
* The ribbon encoder sensor connector
is loose.
* Fasten the connector.
Ribbon end sensor
doesn’t work
* The connector is loose. * The ribbon sensor hole is covered with
dust.
* Check the connector. * Clear the dust in the sensor hole by the blower.
Peel sensor is not
working
* Peel sensor is not located on the
correct position.
* The connector is loose.
* Make sure that the media goes through the Peel
sensor.
* Plug the connect cable correctly.
Cutter is not working
* The connector is loose.
* Plug in the connect cable correctly.
Label feeding is not
stable (skew) when
printing
* The media guide does not touch the
edge of the media.
* If the label is moving to the right side, please
move the label guide to left.
* If the label is moving to the left side, please
move the label guide to right.
Skip labels when
printing
* Label size is not specified properly. * Sensor sensitivity is not set properly. * The media sensor is covered with dust.
* Check if label size is setup correctly. * Calibrate the sensor by Auto Gap or Manual
Gap options.
* Clear the GAP/Black mark sensor by blower.
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The printing position
of small label is
incorrect
* Media sensor sensitivity is not set
properly. * Label size is incorrect. * The parameter Shift Y in the LCD menu
is incorrect. * The vertical offset setting in the driver is
incorrect.
* Calibrate the sensor sensitivity again. * Set the correct label size and gap size. * Press [MENU] [SELECT] x3[DOWN]x6
[SELECT] to fine tune the parameter of Shift Y. * If using the software BarTender, please set the
vertical offset in the driver.
The left side printout
position is incorrect
* Wrong label size setup. * The parameter Shift X in LCD menu is
incorrect.
* Set the correct label size. * Press [MENU] [SELECT] x 3 [DOWN] x 5
[SELECT] to fine tune the parameter of Shift
X.
Missing printing on the left or right side of
label
* Wrong label size setup.
* Set the correct label size.
RTC time is incorrect
when reboot the
printer
* The battery has run down.
* Check if there is a battery on the main board.
Multi interface board
doesn’t work
* The installation is incorrect.
* Check if the board is plugged in the right
connector.
Power and Error LEDs
are blinking fast
* Power switch OFF and ON too fast.
* Turn off the printer and wait all LEDs are dark,
and turn on the printer again.
Wrinkle Problem
* Printhead pressure is incorrect. * Ribbon installation is incorrect. * Media installation is incorrect. * Print density is incorrect. * Media feeding is incorrect.
* Please refer to the 5.2 chapter. * Please set the suitable density to have good
print quality. * Make sure the label guide touch the edge of the
media guide.
Gray line on the blank
label
* The printhaed is dirty. * The platen roller is dirty.
* Clean the printhead. * Clean the platen roller.
Irregular printing
* The printer is in Hex Dump mode. * The RS-232 setting is incorrect.
* Turn off and on the printer to skip the dump
mode. * Re-set the Rs-232 setting.
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6.2 Mechanism Fine Adjustment to Avoid Ribbon Wrinkles
This printer has been fully tested before delivery. There should be no ribbon wrinkle presented on the media for general-purpose printing application. Ribbon wrinkle is related to the media thickness, print head pressure balance, ribbon film characteristics, print darkness setting…etc. In case the ribbon wrinkle happens, please follow the instructions below to adjust the printer parts.
Adjustable
Printer
Parts
Symptom
1. Wrinkle happens from label lower left to
upper right direction (“ˊ”)
2. Wrinkle happens from label lower right
to upper left direction (“ˋ”)
Wrinkle
Example
Feed direction
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Adjust the print head pressure adjustment knob
The print head pressure adjustment knob has 5 levels of settings. Clockwise direction adjustment is to increase the print head pressure. Counter Clockwise adjustment can decrease the print head pressure. If the wrinkle on the label starts from the lower left side to upper right side, please do following adjustment.
1. Decrease the right side print head pressure
adjustment knob setting 1 level per each adjustment then print the label again to check if wrinkle is gone.
2. If the right side print head adjustment knob
setting has been set to index 1 (the lowest pressure index), please increase the left side print head pressure.
3. If the left side print head adjustment knob
setting has been set to 5 (the highest pressure index) the wrinkle can’t be avoided, please increase the middle print head pressure knob.
4. If the wrinkle can’t be avoided, please contact
the Customer Service Department of your purchased reseller or distributor for service.
Pressure knob adjustment reference:
6” label
Left index
Middle index
Right index
2 1 1
3 1 1 4 1 1 5 1 1 5 2
1
5 3 1
5 4 1 5 5
1
3” label
Left index
Middle index
Right index
2 2 1 3 3 1 4 4 1
5 5 1
Adjust the print head pressure adjustment knob
The print head pressure adjustment knob has 5 levels of settings. Clockwise direction adjustment is to increase the print head pressure. Counter Clockwise adjustment can decrease the print head pressure. If the wrinkle on the label starts from the lower right side to upper left side, please do following adjustment.
1. Decrease the left side print head pressure
adjustment knob setting 1 level per each adjustment then print the label again to check if wrinkle is gone.
2. If the left side print head adjustment knob level
has been set to index 1 (the lowest index), please increase the right side print head pressure.
3. If the right side print head adjustment knob
setting has been set to 5 (the highest pressure index) the wrinkle can’t be avoid, please increase the middle print head pressure knob.
4. If the wrinkle can’t be avoided, please contact
the Customer Service Department of your purchased reseller or distributor for service.
Pressure knob adjustment reference:
6” label
Left index
Middle index
Right index
1 1 2 1 1
3
1 1 4
1 1 5
1 2 5
1 3 5 1 4 5 1 5 5
3” label
Left index
Middle index
Right index
1 2 2
1 3 3
1 4 4
1 5 5
Left knob
Right knob
Middle knob
Middle knob
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7. Maintenance
This session presents the clean tools and methods to maintain your printer.
1. Please use one of following material to clean the printer.
Cotton swab (Head cleaner pen)  Lint-free cloth  Vacuum / Blower brush  100% ethanol
2. The cleaning process is described as following,
Printer Part
Method
Interval
Print Head
1. Always turn off the printer
before cleaning the print head.
2. Allow the print head to cool for
a minimum of one minute.
3. Use a cotton swab (Head
cleaner pen) and 100% ethanol to clean the print head surface.
Clean the print head when changing a new label roll
Platen Roller
1. Turn the power off.
2. Rotate the platen roller and
wipe it thoroughly with 100% ethanol and a cotton swab, or lint-free cloth.
Clean the platen roller when changing a new label roll
Tear Bar/Peel
Bar
Use the lint-free cloth with 100% ethanol to wipe it.
As needed
Sensor
Compressed air or vacuum
Monthly
Exterior
Wipe it with water-dampened cloth
As needed
Interior
Brush or vacuum
As needed
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Note:
Do not touch printer head by hand. If you touch it careless, please use ethanol to clean
it.
Please use 100% Ethenol. DO NOT use medical alcohol, which may damage the
printer head.
Regularly clean the print head and supply sensors once change a new ribbon to keep
printer performance and extend printer life.
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Revise History
Date
Content
Editor
2012/8/30
Update the chapter 1.4 (Max. print length)
Camille
2012/11/12
Modify the chapter 1.2.2 and 2.6.3
Camille
2013/4/1
Modify chapter 1.2.2(cutter spec) and 3.3.1(V7.0 F/W self test) Add TSC YouTube web address
Camille
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Corporate Headquarters Li Ze Plant 9F., No.95, Minquan Rd., Xindian Dist., No.35, Sec. 2, Ligong 1st Rd., Wujie Township, New Taipei City 23141, Taiwan (R.O.C.) Yilan County 26841, Taiwan (R.O.C.) TEL: +886-2-2218-6789 TEL: +886-3-990-6677 FAX: +886-2-2218-5678 FAX: +886-3-990-5577 Web site: www.tscprinters.com E-mail: [email protected]
TSC Auto ID Technology Co., Ltd.
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