TSC TE200 series, TE300 series User Manual

USER’S

MANUAL

TE200/TE300 Series

THERMAL TRANSFER/DIRECT THERMAL BAR CODE PRINTER

CG Triumvirate is a trademark of Agfa Corporation. CG Triumvirate Bold Condensed font is under license from the Monotype Corporation. Windows is a registered trademark of Microsoft Corporation. All other trademarks are the property of their respective owners.

Information in this document is subject to change without notice and does not represent a commitment on the part of TSC Auto ID Technology Co. No part of this manual may be reproduced or transmitted in any form or by any means, for any purpose other than the purchaser’s personal use, without the expressed written permission of TSC Auto ID Technology Co.

iii

Agency Compliance and Approvals

EN 55032, Class A

EN 55024 EN 60950-1

This is a class A product. In a domestic environment this product may cause

radio interference in which case the user may be required to take adequate

measures.

FCC part 15B, Class A

ICES-003, Class A

This equipment has been tested and found to comply with the limits for a

Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment.

This equipment generates, uses, and can radiate radio frequency energy

and, if not installed and used in accordance with the manufacturer’s instruction manual, may cause harmful interference with radio communications. Operation of this equipment in a residential area is likely to cause harmful interference, in which case you will be required to correct the interference at your own expense.

This Class A digital apparatus complies with Canadian ICES-003. Cet appareil numérique de la classe A est conform à la norme NMB-003 du

Canada.

This device complies with Part 15 of the FCC Rules. Operation is subject to

the following two conditions: (1) This device may cause harmful interference, and (2) this device must accept any interference received,

including interference that may cause undesired operation.

AS/NZS CISPR 32, Class A

UL 60950-1(2nd Edition) CSA C22.2 No. 60950-1-07(2nd Edition)

EN 60950-1

GB 4943.1

GB 9254, Class A GB 17625.1

此为 A 级产品，在生活环境中，该产品可能会造成无线电干扰，

在这种情况下，可能需要用户对干扰采取切实可行的措施。

Energy Star for Imaging Equipment Version 2.0

TP TC 004/2011 TP TC 020/2011

IS 13252(Part 1)/ IEC 60950-1 R-41055980

KN 32 KN 35

Important safety instructions:

1. Read all of these instructions and keep them for later use.

2. Follow all warnings and instructions on the product.

3. Disconnect the power plug from the AC outlet before cleaning or if fault happened. Do not use liquid or aerosol cleaners. Using a damp cloth is suitable for cleaning.

4. The mains socket shall be installed near the equipment and easily access ibl e.

5. The unit must be protected against moisture.

6. Ensure the stability when installing the device, Tipping or dropping could cause damage.

7. Make sure to follow the correct power rating and power type indicated on marking label provided by manufacture.

8. Please refer to user manual for maximum operation ambient temperature.

WARNING:

Hazardous moving parts, keep fingers and other body parts away.

CAUTION:

(For equipment with RTC (CR2032) battery or rechargeable battery pack)

Risk of explosion if battery is replaced by an incorrect type.

Dispose of used batteries according to the Instructions as below.

1. DO NOT throw the battery in fire.

2. DO NOT short circuit the contacts.

3. DO NOT disassemble the battery.

4. DO NOT throw the battery in municipal waste.

5. The symbol of the crossed out wheeled bin indicates that the ba ttery should not be

placed in municipal waste.

Caution: The printhead may be hot and could cause severe burns. Allow the

printhead to cool.

Contents

1. Introduction ..........................................................................................................1

1.1 Product Introduction ..................................................................................... 1

1.2 Product Features ........................................................................................... 2

1.2.1 Printer Standard Features .................................................................. 2

1.2.2 Printer Optional Features ................................................................... 3

1.3 General Specifications .................................................................................. 4

1.4 Print Specifications ........................................................................................4

1.5 Ribbon Specifications ....................................................................................4

1.6 Media Specifications ......................................................................................5

2. Operations Overview ...........................................................................................6

2.1 Unpacking and Inspection ............................................................................ 6

2.2 Printer Overview ............................................................................................ 7

2.2.1 Front View ............................................................................................ 7

2.2.2 Interior View ........................................................................................ 8

2.2.3 Rear View ............................................................................................. 9

3. Setup ................................................................................................................... 10

3.1 Setting up the Printer .................................................................................. 10

3.2 Loading the Ribbon ..................................................................................... 11

3.3 Loading the Media ....................................................................................... 14

3.3.1 Loading the Roll Labels .................................................................... 14

3.3.2 External Label Roll Mount Installation (Option) .............................. 17

4. LED and Button Functions ............................................................................... 18

4.1 LED Indicator ............................................................................................... 19

4.2 Regular Button Functions ........................................................................... 19

4.3 Power-on Utilities ........................................................................................ 19

4.3.1 Gap/Black Mark Sensor Calibration ................................................. 20

4.3.2 Gap/Black Mark Calibration, Self-test and Dump Mode.................. 21

4.3.3 Printer Initialization ........................................................................... 24

4.3.4 Set Black Mark Sensor as Media Sensor and Calibrate the Black

Mark Sensor ................................................................................................... 25

4.3.5 Set Gap Sensor as Media Sensor and Calibrate the Gap Sensor .. 25

4.3.6 Skip AUTO.BAS ................................................................................. 26

5. Diagnostic Tool .................................................................................................. 27

5.1 Start the Diagnostic Tool ............................................................................ 27

5.2 Printer Function ........................................................................................... 28

5.3 Calibrating Media Sensor by Diagnostic Tool ............................................ 29

5.3.1 Auto Calibration ................................................................................ 29

6. Troubleshooting ................................................................................................. 30

6.1 Common Problems ...................................................................................... 30

7. Maintenance ....................................................................................................... 31

Revise History ........................................................................................................ 32

1. Introduction

1.1 Product Introduction

Thank you very much for purchasing TSC bar code printer.

The TE200/TE300 series printer features the single motor that is capable of handling a large capacity of 300 meters ribbon and large rolls of media inside its sleek design. If the 5” interior label capacity is not enough, simply add an external media roll mount and the TE200/TE300 series can easily handle 8” OD rolls of labels designed for expensive industrial label printers.

The movable black mark sensor design can accept a wide range of label media. All of the most frequently used bar code formats are included. Fonts and ba r codes can be printed i n any one o f the four directions.

The TE200/TE300 series printer is built-in the high quality, high-performance MONOTYPE IMAGING

True Type font engine and one CG Triumvirate Bold Condensed smooth font. With flexible firmware design, user can also download the True Type Font from PC into printer memory for printing labels. Besides the scalable font, it also provides a choice of eight different sizes of the alphanumeric bitmap font. By integrating rich features, it is the most cost-effective and high-performance printer in its class!

To print label formats, please refer to the instructions provi ded with your labeling software; if you need to write the custom programs, please refer to the TSPL/TSPL2 programming manual that can be found on TSC website at http://www.tscprinters.com.

• Applications o Manufacturing & Warehousing

 Work i n Progres s  Item Labels  Instruction labels  Agency labels

o Healthcare

 Patient Identification  Pharmacy  Specimen Identification

o Parcel Post

 Shipping/ Receiving

Labels

o Small Office/ Home Office o Retail Marking

 Price tags  Shelf labels  Jewelry tags

1.2 Product Features

1.2.1 Printer Standard Features

The prin ter offers the following standard features.

Product standard feature

TE200

(203 dpi

model)

TE300

(300 dpi

model)

Thermal transfer printing

○ ○

Direct thermal printing

○ ○

Plastic

○ ○

Gap sensor

○ ○

Reflective, full-range moveable black mark sensor

○ ○

Ribbon sensor

○ ○

Head open sensor

○ ○

USB 2.0 (hi-speed) interface

○ ○

16 MB DRAM memory

○ ○

8 MB Flash memory

○ ○

SD card reader (R

eserve a PIN connector for updating

firmware by card when maintenance.)

- -

One button for feed and pause

○ ○

One LED indicator for 3 colors

○ ○

Standard industry emulations right out of the box including Eltron® and Zebra® language support

○ ○

Internal 8 alpha-numeric bitmap fonts

○ ○

Fonts and bar codes can be printed in any one of the four directions (0, 90,180, 270 degrees)

○ ○

Internal Monotype Imaging® true type font engine with one CG Triumvirate Bold Condensed scalable font

○ ○

Downloadable fonts from PC to printer memory

○ ○

Downloadable firmware upgrades

○ ○

Text, bar code, graphics/image printing (Please refer to the

TSPL/TSPL2 programming manual for supporting code page)

Supported bar code

Supported image

1D bar code

2D bar code

BITMAP, BMP, PCX (Max. 256 colors graphics)

Code128UCC,

Code128 subsets

A、B、

C, EAN128, Interleaved 2 of 5, Interleaved 2 of 5

with check digit,

Code39, Code39 with check digit, Code93, EAN13, EAN8, UPCA,

UPCE, EAN and

UPC 2 (5) digits

add-

on, Codabar, Postnet, MSI, MSI with check digit, PLESSEY, China

post, ITF14,

Code11, TELEPEN,

TELEPENN,

PLANET, Code49, Deutsche Post

Identcode, Deutsche Post Leitcode, LOGMARS

GS1 DataBar, GS1 DataMatrix, Maxicode, AZTEC, PDF417, QR Code, Micro PDF 417

○ ○

1.2.2 Printer Optional Features

The printer offers the following optional features.

Product option feature

User

options

Dealer

options

Factory options

Extended plate for external roll mount assembly with 3” core label spindle (8.4 OD)

○

- -

Internal Bluetooth v4.0 - -

○

1.3 General Specifications

General Specifications

Physical dimensions

204 mm (W) x 164 mm (H) x 280 mm (L)

Weight 2.4 kg Electrical External universal switching power supply

Input: AC 100-240V, 2A, 50-60 Hz Output: DC 24V, 2.5A, 60W, LPS

Environmental condition Operation: 5 ~ 40˚C (41 ~ 104˚F), 25~85% non-condensing

Storage: -40 ~ 60 ˚C (-40 ~ 140˚F), 10~90% non-condensing

1.4 Print Specifications

Print Specifications TE200 (203 dpi model) TE300 (300 dpi model)

Print head resolution 203 dots/inch (8 dots/mm) 300 dots/inch (12 dots/mm) Printing method Thermal transfer and direct thermal Dot size (width x length)

0.125 x 0.125 mm (1 mm = 8 dots)

0.084 x 0.084 mm

(1 mm = 11.8 dots) Print speed (inches per second)

Up to 6 ips Up to 5 ips

Print speed for peel mode & cutter mode

N/A

Max. print width 108 mm (4.25”) 105.6 mm (4.16”) Max. print length 2,794 mm (110”) 1,016 mm (40”)

1.5 Ribbon Specifications

Ribbon Specifications

Ribbon outside diameter 1” core: Max. 67mm

0.5” core: Max. 40mm

Ribbon length 1” inner core: 300 meters

0.5” inner core: 110 meters Ribbon core inside diameter 0.5 and 1 inch Ribbon width 40 ~ 110 mm (with 110 mm paper core and notches on

both sides)

Ribbon wound type Outside wound

1.6 Media Specifications

Media Specifications

TE200

(203 dpi model)

TE300

(300 dpi model)

Label roll capacity 5” OD, 75m Media type

Continuous, die-cut, black mark, fan-fold, notch

Media wound type Outside wound Media width 20mm ~ Max. 112 mm Media thickness 0.06 mm (2.36 mil) ~ 0.19 mm (7.48 mil) Media core diameter 1” (25.4 mm) & 1.5” (38 mm) ID core Tear mode 50 mm ~ Max. print length

Note: Media can be torn at the same direction. Label length 10 mm ~ Max. printing length Label length (peeler mode) N/A Label length (cutter mode) N/A Gap height Min. 2 mm (0.09”) Black mark height Min. 2 mm (0.09”) Black mark width Min. 8 mm (0.31”)

2. Operations Overview

2.1 Unpacking and Inspection

This printer has been specially packaged to withstand damage during shipping. Please carefully inspect the packaging and printer upon receiving the bar code printer. Please retain the packaging materials in case you need to reship the printer.

Unpacking the printer, the following items are included in the carton.

 One printer unit  One quick installation guide  One power cord  One external universal switching power supply  One USB interface cable  A pair of 1” Ribbon spindles for 300M ribbon  One 1’’ ribbon paper core  One label spindle with two wings and two 1.5” adapters

If any parts are missing, please contact the Customer Service Department of your purchased reseller or distributor.

+ 28 hidden pages

TSC TE200 series, TE300 series User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual