TSC TTP-2410M Pro, TTP-644M Pr, 346M Pro User Manual
USER’S
MANUAL
TTP-2410M Pro/346M Pro/644M Pro
TTP-246M Pro/344M Pro
THERMAL TRANSFER / DIRECT THERMAL
BAR CODE PRINTER
1
Copyright Information
© 2011 TSC Auto ID Technology Co., Ltd,
The copyright in this manual, the software and firmware in the printer
described therein are owned by TSC Auto ID Technology Co., Ltd, All
rights reserved.
CG Triumvirate is a trademark of Agfa Corporation. CG Triumvirate Bold
Condensed font is under license from the Monotype Corporation. Windows
is a registered trademark of Microsoft Corporation.
All other trademarks are the property of their respective owners.
Information in this document is subject to change without notice and does
not represent a commitment on the part of TSC Auto ID Technology Co.
No part of this manual may be reproduced or transmitted in any form or by
any means, for any purpose other than the purchaser’s personal use,
without the expressed written permission of TSC Auto ID Technology Co.
2
Agency Compliance and Approvals
CE CLASS A
EN 55022:2006 +A1:2007
EN 55024:1998+A1:2001+A2:2003
EN 61000-4 SERIES REQULATIONS
FCC CFR Title 47 Part 15 Subpart B:2010-Section 15.107
and 15.109
ICES-003 Issue 4:2004 Class A
AS/NZS CISPR 22:2009
CLASS A
GB-4953-2001
GB9254-2008 (CLASS A)
GB17625.1-2003
此为 A 级产品，在生活环境中，该产品可能会造成无线电干扰，
在这种情况下，可能需要用户对干扰采取切实可行的措施。
UL 60950-1(2nd Edition)
CSA C22.2 No. 60950-1-07(2nd Edition)
EN 60950-1/A1:2010
IEC 60950-1/A1:2009
IEC 60950-1:2005(2nd Edition)
i
Contents
1. Introduction ............................................ 1
1.1 Product Introduction ............................................................................... 1
1.2 Product Features ..................................................................................... 2
1.2.1 Printer standard features .............................................................. 2
1.2.2 Printer optional features ............................................................... 3
1.3 General Specification .............................................................................. 5
1.4 Print Specifications ................................................................................. 5
1.5 Ribbon Specifications ............................................................................. 6
1.6 Media Specifications ............................................................................... 7
2. Operations Overview ..................................... 9
2.1 Unpacking and Inspection ...................................................................... 9
2.2 Printer Overview .................................................................................... 10
2.2.1 Front View .................................................................................... 10
2.2.2 Interior view .................................................................................. 11
2.2.3 Rear View ...................................................................................... 12
2.3 Operator Controls .................................................................................. 14
2.3.1 Front Panel Display ..................................................................... 14
2.3.2 LED Indicators ............................................................................. 14
2.3.3 Front Panel Keys ......................................................................... 15
2.4 Setting Up the Printer ............................................................................ 15
2.5 Loading Ribbon...................................................................................... 16
2.5.1 Loading Ribbon ........................................................................... 16
2.5.2 Remove Used Ribbon .................................................................. 19
2.6 Loading the Media ................................................................................. 20
2.6.1 Loading the Media ....................................................................... 20
2.6.2 Loading Fan-fold Labels ............................................................. 24
2.6.3 Loading Media in Peel-off Mode (Option) .................................. 26
2.6.4 Remove Liner from Internal Rewind (Option) ............................ 28
2.6.5 Loading Media in Rewind Liner with Label Mode (Option) ...... 29
2.6.6 Remove Labels from Internal Rewind (Option) ......................... 31
2.7 Adjustment Knob ................................................................................... 32
2.7.1 Print head Pressure Adjustment Knob ...................................... 32
2.7.2 Print Head Burn Line Adjustment Knob..................................... 32
2.8 Using the Keyboard with PS/2 Interface (Optional for TTP-246M
Pro/TTP-344M Pro models) ......................................................................... 34
ii
3. Menu Function ......................................... 35
3.1 Setup Menu Overview ............................................................................ 36
3.1.1-1 Printer Setup (TSPL2) ............................................................... 37
3.1.1-2 Printer Setup (ZPL2) ................................................................. 44
3.1.2 Sensor ........................................................................................... 51
3.1.3 Serial Comm. ................................................................................ 59
3.1.4 Ethernet ........................................................................................ 62
3.2 File Manager ........................................................................................... 65
3.2.1 File List ................................ ......................................................... 65
3.2.2 Avail. Memory ............................................................................... 65
3.2.3 Del. All Files .................................................................................. 66
3.3 Diagnostics ............................................................................................ 67
3.3.1 Print Config. ................................................................................. 67
3.3.2 Dump Mode .................................................................................. 68
3.3.3 Rotate Cutter ................................................................................ 69
3.4 Language ................................................................................................ 69
3.5 Service .................................................................................................... 70
3.5.1 Initialization .................................................................................. 70
3.5.2 Mileage Info. ................................................................................. 71
4. Diagnostic Tool ......................................... 72
4.1 Start the Diagnostic Tool ....................................................................... 72
4.2 Printer Function (Calibrate sensor, Ethernet setup, RTC setup………)
....................................................................................................................... 73
5 Setting Ethernet by Diagnostic Utility (Optional for TTP-246M
Pro/TTP-344M Pro models) ......................................................................... 74
5.1 Using USB interface to setup Ethernet interface ................................ 74
5.2 Using RS-232 interface to setup Ethernet interface ............................ 75
5.3 Using Ethernet interface to setup Ethernet interface ......................... 76
6. Troubleshooting ........................................ 78
6.1 Common Problems ................................................................................ 78
6.2 Mechanism Fine Adjustment to Avoid Ribbon Wrinkles .................... 82
7. Maintenance ........................................... 84
Revise History ........................................... 86
1. Introduction
1.1 Product Introduction
Thank you very much for purchasing TSC bar code printer.
This printer is designed with die-casting aluminum chassis and print mechanism, metal
cover with large clear media view window, which ensuring to work for the extreme and
heavy duty industrial environment and applications.
With back-lit graphic LCD display, printer status can be managed easier and operated
more user friendly. The moveable sensor design can accept wide range of label media.
All of the most frequently used bar code formats are included. Fonts and bar codes can
be printed in any one of the four directions.
This printer is built-in the high quality, high performance MONOTYPE IMAGING® True
Type font engine and one CG Triumvirate Bold Condensed smooth font. With flexible
firmware design, user can also download the True Type Font from PC into printer
memory for printing labels. Besides the scalable font, it also provides a choice of five
different sizes of alphanumeric bitmap font, OCR-A and OCR-B fonts. By integrating rich
features, it is the most cost-effective and high performance printer in its class!
Applications
o Industrial-duty printing
o Healthcare patient safety
o Compliance labeling
o Work in process
o Order fulfillment
o Distribution
o Shipping/ receiving
o Ticketing
o Electronics & jewelry labeling
2
1.2 Product Features
1.2.1 Printer standard features
The printer offers the following standard features.
Product standard feature
203 dpi
models
300 dpi
models
600 dpi
models
Thermal transfer printing
○ ○ ○
Direct thermal printing
○ ○ ○
High quality die-cast aluminum design
○ ○ ○
Metal cover with large clear media view window
○ ○ ○
Moveable gap sensor (position full web adjustable)
○ ○ ○
Moveable black mark sensor (position full web
adjustable)
○ ○ ○
Ribbon end sensor
○ ○ ○
Head open sensor
○ ○ ○
LCD display (graphic type, 128x64 pixel) with back
light
○ ○ ○
Control panel with 6 operation buttons
○ ○ ○
Control panel security (TCF)
○ ○ ○
LED indicators
○ ○ ○
Real time clock
○ ○ ○
Internal Ethernet print server (10/100 Mbps)
interface
○ ○ ○
USB 2.0 (full speed) interface
○ ○ ○
Serial RS-232C (2400-115200 bps) interface
○ ○ ○
Centronics (SPP mode) interface
○ ○ ○
PS/2 keyboard interface for stand-alone or data
entry at print site
○ ○ ○
32 MB SDRAM memory for *industrial model
(8 MB SDRAM memory for *economic model)
○ ○ ○
8 MB FLASH memory for *industrial model
(4 MB FLASH memory for *economic model)
○ ○ ○
SD FLASH card memory expands storage to 4 GB
for *industrial model
○ ○ ○
Powerful 32 bit 200 MHz RISC processor
○ ○ ○
Standard industry emulations right out of the box
including Eltron® and Zebra® language support
○ ○ ○
3
Internal 8 alpha-numeric bitmap fonts
○ ○ ○
Fonts and bar codes can be printed in any one of
the four directions (0, 90,180, 270 degree)
○ ○ ○
Internal Monotype Imaging® true type font engine
with one CG Triumvirate Bold Condensed scalable
font
○ ○ ○
Downloadable fonts from PC to printer memory
○ ○ ○
Text, bar code, graphics/image printing (Please
refer to the TSPL/TSPL2 programming manual for
supporting code page)
Support Bar Code
Support image
1D bar code
2D bar code
BITMAP,
BMP,
PCX
Code 39,
Code 93,
Code128UCC,
Code128 subsets A.B.C,
Codabar,
Interleave 2 of 5, EAN-8,
EAN-13,
EAN-128,
UPC-A,
UPC-E,
EAN and UPC 2(5) digits
add-on,
MSI,
PLESSEY,
POSTNET,
China POST,
RSS-14,
Code 11
PDF-417,
Maxicode,
DataMatrix,
QR code,
Aztec
○ ○ ○
* Industrial model: TTP-2410M Pro/TTP-346M Pro/TTP-644M Pro
* Economic model: TTP-246M Pro/TTP-344M Pro
1.2.2 Printer optional features
1.2.2-1 Industrial model
The printer offers the following optional features.
Product option feature
User
options
Dealer
options
Factory
options
Applicator I/O interface
-
-
○
USB Host
-
-
○
Peel-off kit
- ○ -
(include liner rewind spindle and peel off
sensor)
4
Internal rewind kit
(include label rewind spindle and label
redirect kit)
- ○ -
Regular guillotine cutter
○
-
-
Heavy duty cutter module
○
-
-
(Max. paper width: 178 mm, Paper
thickness: Max 0.25 mm/ max. paper weight
250g/ m2, 1000000 cuts)
Care label cutter
○
-
-
KP-200 Plus keyboard display unit
○
-
-
KU-007 Plus programmable smart keyboard
display unit
○
-
-
HCS-200 long rang CCD scanner
○
-
-
1.2.2-2 Economy model
The printer offers the following optional features.
Product option feature
User
options
Dealer
options
Factory
options
USB Host
-
○
-
Peel-off kit
- ○ -
(include liner rewind spindle and peel off
sensor)
Internal rewind kit
(include label rewind spindle and label
redirect kit)
- ○ -
Applicator I/O interface
- ○ -
Internal Ethernet print server
- ○ -
PS/2 keyboard interface
- ○ -
SD FLASH memory card slot
- ○ -
Regular guillotine cutter
○
-
-
Heavy duty cutter module
○
-
-
(Max. paper width: 178 mm, Paper
thickness: Max 0.25 mm/ max. paper weight
250g/ m2, 1000000 cuts)
Care label cutter
○
-
-
KP-200 Plus keyboard display unit
○
-
-
5
KU-007 Plus programmable smart keyboard
display unit
○
-
-
HCS-200 long rang CCD scanner
○
-
-
1.3 General Specification
General Specifications
Physical dimensions
270 mm (W) x 308 mm (H) x 505 mm (D)
Weight
15 kg (33.1 lb)
Electrical
Internal switching power supply
Input: 115~230VAC, 50/60Hz
Output: 24V, 8.33A, 200W (For *industrial model)/
24V, 3.3A, 80W (For *economic model)
Environmental condition
Operation: 5 ~ 40˚C (41 ~ 104˚F), 25~85% non-condensing
Storage: -40 ~ 60 ˚C (-40 ~ 140˚F), 5~90% non-condensing
* Industrial model: TTP-2410M Pro/ TTP-346M Pro/ TTP-644M Pro
* Economic model: TTP-246M Pro/ TTP-344M Pro
1.4 Print Specifications
1.4-1 Industrial model
Print
Specifications
203 dpi models
300 dpi models
600 dpi models
Print head resolution
203 dots/inch
(8 dots/mm)
300 dots/inch
(12 dots/mm)
600 dots/inch
(24 dots/mm)
Printing method
Thermal transfer and direct thermal
Dot size
0.125 x 0.125 mm
0.084 x 0.084 mm
0.042 x 0.042 mm
(width x length)
(1 mm = 8 dots)
(1 mm = 12 dots)
(1 mm = 24 dots)
Print speed
2, 3, 4, 5, 6, 7, 8, 10,
11, 12 ips selectable
2, 3, 4, 5, 6, 7, 8 ips
selectable
2, 3, 4 ips selectable
Up to 4 ips
(inches per second)
Up to 12 ips
Up to 8 ips
Max. print width
104 mm (4.09”)
Max. print length
4064 mm (160”)
1854.2 mm (73”)
1016 mm (40”)
Printout bias
Vertical: 1 mm max.
Horizontal: 1 mm max.
6
1.4-2 Economy model
Print
Specifications
203 dpi models
300 dpi models
Print head resolution
203 dots/inch
(8 dots/mm)
300 dots/inch
(12 dots/mm)
Printing method
Thermal transfer and direct thermal
Dot size
0.125 x 0.125 mm
0.084 x 0.084 mm
(width x length)
(1 mm = 8 dots)
(1 mm = 12 dots)
Print speed
2, 3, 4, 5, 6, 7, 8 ips selectable
2, 3, 4, 5, 6 ips selectable
(inches per second)
Up to 8 ips
Up to 6 ips
Max. print width
108 mm (4.25”)
104 mm (4.09”)
Max. print length
2286 mm (90”)
1016 mm (40”)
Printout bias
Vertical: 1 mm max.
Horizontal: 1 mm max.
1.5 Ribbon Specifications
Ribbon Specifications
Ribbon outside diameter
90 mm
Ribbon length
600 meter
Ribbon core inside diameter
1 inch (25.4 mm)
Ribbon width
Max. 114.3 mm (4.5”)
Min. 25.4 mm (1.0”)
Ribbon wound type
Ink coated outside wound, ink coated inside wound
Ribbon end type
Transparency
7
1.6 Media Specifications
1.6-1 Industrial model
Media Specifications
203 dpi models
300 dpi models
600 dpi models
Label roll capacity
208.3 mm (8.2”)
Media alignment
Edge alignment
Media type
Continuous, die-cut, black mark, fan-fold, notch
Media wound type
Printing face outside wound
Media width
(label + liner)
Max. 118 mm (4.6”)
Min. 25.4 mm (1.0”)
Media thickness
(label + liner)
Max. 0.30 mm (11.8 mil)
Min. 0.06 mm (2.36 mil)
Media core diameter
Max. 76.2 mm (3”)
Min. 25.4 mm (1”)
Label length
Max. 4,064 mm (160”)
Max. 1,854 mm (73”)
Max. 1016 mm (40”)
Min. 5 mm (0.20”)
Min. 5 mm (0.20”)
Min. 5 mm (0.20”)
Label length
(peeler mode)
Max. 152.4 mm (6”)
Min. 25.4 mm (1”)
Label length
(cutter mode)
Max. 4,064 mm (160”)
Max. 1,854 mm (73”)
Max. 1016 mm (40”)
Min. 25.4 mm (1”)
Min. 25.4 mm (1”)
Min. 25.4 mm (1”)
Gap height
Min. 2 mm
Black mark height
Min. 2 mm
Black mark width
Min. 8 mm (0.31”)
1.6-2 Economy model
Media Specifications
203 dpi models
300 dpi models
Label roll capacity
208.3 mm (8.2”)
Media alignment
Edge alignment
Media type
Continuous, die-cut, black mark, fan-fold, notch
Media wound type
Printing face outside wound
Media width (label + liner)
Max. 118 mm (4.6”)
Min. 25.4 mm (1.0”)
Media thickness (label + liner)
Max. 0.30 mm (11.8 mil)
Min. 0.06 mm (2.36 mil)
8
Media core diameter
Max. 76.2 mm (3”)
Min. 25.4 mm (1”)
Label length
Max 2,286 mm (90”)
Max. 1,016 mm (40”)
Min. 5 mm (0.20”)
Min. 5 mm (0.20”)
Label length (peeler mode)
Max. 152.4 mm (6”)
Min. 25.4 mm (1”)
Label length (cutter mode)
Max. 2,286 mm (90”)
Max.1,016 mm (40”)
Min. 25.4 mm (1”)
Min. 25.4 mm (1”)
Gap height
Min. 2 mm
Black mark height
Min. 2 mm
Black mark width
Min. 8 mm (0.31”)
9
2. Operations Overview
2.1 Unpacking and Inspection
This printer has been specially packaged to withstand damage during shipping.
Please carefully inspect the packaging and printer upon receiving the bar code printer.
Please retain the packaging materials in case you need to reship the printer.
Unpacking the printer, the following items are included in the carton.
One printer unit
One Windows labeling software/Windows driver CD disk
One quick installation guide
One power cord
One USB interface cable
If any parts are missing, please contact the Customer Service Department of your
purchased reseller or distributor.
10
2.2 Printer Overview
2.2.1 Front View
1. LED indicators
2. LCD display
3. Front panel buttons
4. Paper exit chute
5. Lower front cover
6. Printer right side cover
1
2 3 4
6
5
11
2.2.2 Interior view
1. Ribbon rewind spindle
2. Ribbon release button
3. Ribbon guide plate
4. Print head
5. Platen roller
6. Print head release lever
7. Media guide bar
8. Label roll guard
9. Label supply spindle
10. Ribbon supply spindle
11. Damper
12. Media sensor lock lever
13. Z axis mechanism adjustment knob
14. Print head pressure adjustment knob
15. Anti-static brush
16. Ribbon sensor
17. Media sensor
18. Label guide
5
8 7 10
9 6 11
4
3
1
2
13
14
15 1716
18
12
12
2.2.3 Rear View
1. Fan-fold paper entrance chute
2. Centronics interface
3. USB interface
4. RS-232C interface
5. Power jack socket
6. GPIO interface (Option)
*7. SD card slot
8. Ethernet interface
9. USB host (Option)
10. PS/2 interface
11. Power switch
Note:
The interface picture here is for reference only. Please refer to the product specification for the
interfaces availability.
1
3
5 4 2
11
6
7
8
10
9
Note:
1. SD card slot, Ethernet interface and PS/2 interface are standard
interfaces for TTP-2410M Pro/TTP-346M Pro/TTP-644M Pro
models (*Industrial model), but optional for TTP-246M
Pro/TTP-344M Pro models (*Economy model).
2. GPIO interface card includes SD card slot, Ethernet and PS/2
interfaces. So GPIO interface is an factory option for TTP-2410M
Pro/TTP-346M Pro/TTP-644M Pro, but a dealer option for
TTP-246M Pro/TTP-344M Pro models.
* Industrial model: TTP-2410M Pro/ TTP-346M Pro/ TTP-644M Pro
* Economic model: TTP-246M Pro/ TTP-344M Pro
13
* Recommended SD card specification.
SD card spec
SD card capacity
Approved SD card manufacturer
V1.0, V1.1
128 MB
SanDisk, Transcend
V1.0, V1.1
256 MB
SanDisk, Transcend, Panasonic
V1.0, V1.1
512 MB
SanDisk, Transcend, Panasonic
V1.0, V1.1
1 GB
SanDisk, Transcend, Panasonic
V2.0 SDHC CLASS 4
4 GB
V2.0 SDHC CLASS 6
4 GB
SanDisk, Transcend, Panasonic
V1.0, V1.1
microSD 128 MB
Transcend, Panasonic
V1.0, V1.1
microSD 256 MB
Transcend, Panasonic
V1.0, V1.1
microSD 512 MB
Panasonic
V1.0, V1.1
microSD 1 GB
Transcend, Panasonic
V2.0 SDHC CLASS 4
microSD 4 GB
Panasonic
V2.0 SDHC CLASS 6
microSD 4 GB
Transcend
V1.0, V1.1
miniSD 128 MB
Transcend, Panasonic
V1.0, V1.1
miniSD 256 MB
Transcend, Panasonic
V1.0, V1.1
miniSD 512 MB
Transcend, Panasonic
V1.0, V1.1
miniSD 1 GB
Transcend, Panasonic
V2.0 SDHC CLASS 4
miniSD 4 GB
Transcend
V2.0 SDHC CLASS 6
miniSD 4 GB
- The DOS FAT file system is supported for the SD card.
- Folders/files stored in the SD card should be in the 8.3 filename format
- The miniSD/microSD card to SD card slot adapter is required.
14
2.3 Operator Controls
2.3.1 Front Panel Display
2.3.2 LED Indicators
LED
Status
Indication
Off
The printer power is turned off
On
The printer power is turned on
On
Printer is ready
Blinking
Pause
Downloading data into printer.
Off
Printer is ready
On
“CARRIAGE OPEN” or “CUTTER ERROR”
Blinking
“NO PAPER”, “PAPER JAM”, “NO RIBBON” or “CLEAN DATA”
LCD display
LED indicators
Front panel buttons
15
2.3.3 Front Panel Keys
Keys
Function
1. Enter the menu
2. Exit from a menu or cancel a setting and return to the previous menu
Pause/Resume the printing process
Advance one label
Scroll up the menu list
Scroll down the menu list
Enter/Select cursor located option
2.4 Setting Up the Printer
1. Place the printer on a flat, secure surface.
2. Make sure the power switch is off.
3. Connect the printer to the computer with the provided USB cable.
4. Plug the power cord into the AC power cord socket at the rear of the printer, and
then plug the power cord into a properly grounded power outlet.
Note:
Please switch OFF printer power switch prior to plug in the power cord to printer power jack.
16
2.5 Loading Ribbon
2.5.1 Loading Ribbon
1. Open the printer right side cover.
2. Push the print head release lever to
open the print head mechanism.
3. Install the ribbon onto the ribbon
supply spindle.
17
4. Thread the ribbon through the ribbon
sensor slot and then through the
open space in between print head
and platen.
5. Wrap the ribbon onto the ribbon
rewind spindle. Wind the ribbon
clockwise about 3~5 circles onto the
ribbon rewind spindle until it is
smooth and properly stretched.
6. Close the print head mechanism,
Make sure the latches are engaged
securely.
Ribbon
sensor
Ribbon
18
Loading path for ribbon
19
2.5.2 Remove Used Ribbon
1. Break the ribbon between ribbon
guide plate and the ribbon rewind
spindle.
2. Push the ribbon release button to
release the ribbon on the ribbon
rewind spindle.
3. Then, slide off the ribbon from ribbon
rewind spindle.
20
2.6 Loading the Media
2.6.1 Loading the Media
1. Open the printer right side cover.
2. Push the print head release lever to
open the print head mechanism.
3. Move the label roll guard horizontally
to the end of label spindle then flip
down the label roll guard.
21
4. Place the roll of media on the label supply spindle. Flip up the label roll guard. Move the
label roll guard horizontally to gently fit the width of label roll.
3” Label spindle
1” Label spindle
Note: Replace 3” label supply spindle to fit the 1” core label by removing two
screws.
5. Pull label roll leading edge forward through the media guide bar, damper, media sensor
and place the label leading edge onto the platen roller.
22
6. Unlock the media sensor lock lever to adjust the media sensor.
Gap label
Black mark label
* The sensor location is marked by a triangle mark ▽ at the sensor housing.
* The media sensor position is moveable, please make sure the gap or black mark is at the
location where media gap/black mark will pass through for sensing.
Media guide bar
Damper
Media sensor
Label guide
Lock
Unlock
23
7. Adjust the label guide to fit the width
of the label.
8. Close the print head mechanism. Make sure the latches are engaged securely.
9. Using the front display panel, set the media sensor type and calibrate the selected
sensor. (Please refer to section 3.1.2)
Note: Please calibrate the gap/black mark sensor when changing media.
Loading path for roll labels
Loading...