Truvox HM 10, HM 20 User Instructions

CAUTION

–

READ THESE INSTRUCTIONS BEFORE USING THE MACHINE

User instructions

HM 10 & HM 20

Carpet Soil Extraction Machines

03-8015-0000 Iss.1 06/05
http://www.truvox.com/Products/Carpet_Cleaners/Hydromist_10_and_20_HD

BLANK

Contents

Page

1. General Information.................................................................................................4

1.1. Important safety advice.....................................................................................4

1.2. Guidelines for the operator................................................................................4

1.3. Transporting the machine..................................................................................4

1.4. Electrical connection.........................................................................................5

2. Controls

2.1. Controls............................................................................................................5

3. Preparing the machine..............................................................................................5

4. Operation.................................................................................................................5

4.1. Starting the machine.........................................................................................5

4.2. Using the machine............................................................................................5

4.3. Cleaning Carpets..............................................................................................6

4.4. Cleaning Stairs..................................................................................................6

4.5. Cleaning Upholstery..........................................................................................6

5. When Cleaning is Finished.......................................................................................6

5.1. Draining and cleaning........................................................................................6

5.2. Storage.............................................................................................................6

5.3. Maintenance.....................................................................................................6

6. After sales service....................................................................................................6

7. Guarantee................................................................................................................7

8. Technical specification..............................................................................................7

9. Accessories and cleaning chemicals.........................................................................8

10. Fault diagnosis.........................................................................................................8

11. Declaration of conformity..........................................................................................9

IMPORTANT

BEFORE USE READ THESE INSTRUCTIONS AND RETAIN FOR FUTURE REFERENCE

1. General information

The HM 10 and 20 carpet soil extraction
machines are designed for the efficient cleaning
of carpets and upholstery. They have been
designed for the professional user to ensure long
service life and safe operation.

These instructions only cover the operation of the
machines and do not include information on the
basics of carpet cleaning. Any user not familiar
with basic carpet cleaning should contact their
supervisor or Truvox International before
proceeding.

These machines must only be used for the
manufacturer’s approved application. They are
designed for the cleaning and removal of normal
carpet soil. Do not use the machines where it is
suspected that the carpet or upholstery contains
health endangering dust or debris such as
asbestos or chemical waste. If this is suspected
do not proceed, contact your supervisor or
Truvox International for advice.

The following instructions contain important
information about the machines and safety
advice for the operator.

Equipment must be operated, serviced and
maintained in accordance with the
manufacturer’s instructions. If in doubt contact

the supplier of your machine.

These instructions are valid for the following
models:
HM10, HM20 and all variants

1.1 Important Safety Advice

When using electrical equipment basic safety
precautions should be followed including the
following.

Read all instructions carefully before use.

•

Keep children and unauthorised persons

•

away from the machine when in use.

Do not leave the machine connected to the

•

electricity supply when not in use; always
remove the plug from the socket-outlet.

• Switch off the machine before removing the
plug.

• When unplugging pull the plug, not the supply
cord.

• Do not operate switches or touch the mains
plug with wet hands as this may cause electric
shock.

Do not operate the machine with a damaged

•

supply cord or plug, or after the machine
malfunctions or is damaged in any way.
Contact an authorised Service Agent for
repair or adjustment.

• The plug of the power supply cord must be
removed from the socket-outlet before
commencing cleaning of the machine or
undertaking maintenance operations.

• The power supply cord must be regularly
inspected for signs of damage. If the power
supply cord is damaged, it must be replaced.

• Do not use where hazardous dust is present.

• Do not use in an explosive atmosphere.

• Do not pick up oil or other flammable material

with the machine

• Take care when using a machine near the top
of stairs to avoid overbalancing.

1.2 Guidelines for the operator

• Operators must be fully trained in the use of
the machine in accordance with these
instructions, able to perform user
maintenance and the correct selection of
accessories.

• Operators should be physically capable to
manoeuvre, transport and operate the
machine.

• Operators should be able to recognise
unusual operation of the machine and report
any problems.

• Wear suitable footwear to avoid slipping.

• Wear suitable clothing to keep dry and warm.

• Where possible implement job rotation and

adequate rest periods to avoid continuous use
of the same muscles.

• Do not leave the machine running unattended

• Do not allow children to crawl on carpets until

thoroughly dry

• Keep cleaning solutions away from children
and pets at all times

• Do not smoke when using the machine.

• CAUTION - This machine is for indoor use

only and should not be used or stored
outdoors or in wet conditions.

WARNING – Should water emit from the

•

machine exhaust switch off immediately and
refer to instructions for Using the Machine

1.3 Transporting the machine

When transporting a machine ensure that all
components, tanks and removable parts are
securely fastened, and that the supply cord and
plug are not trailing. Detach hose and wand from
machine for ease of carriage.

Do not lift or transport the machine whilst
containing liquid as this will add considerably to
the weight.

Take extreme care when moving the machine up
or down steps or stairs.

4

CAUTION – Incorrect lifting techniques may

1 2

3 4 5

6

8 7

result in personal injury. We recommend two
people lift the machine using a suitable lifting
point at the front and rear.

1.4 Electrical connection

• Before connecting the machine to the power
supply, check that your supply voltage
corresponds with that marked on the rating
label on the rear of the machine.

UK only

• The supply cord is fitted with a non rewireable
plug containing a 13 amp fuse. Should the
fuse require replacement it must only be
replaced by a 13 amp fuse conforming to
BS1362, and the fuse cover must be refitted.
If the fuse cover is lost the plug must not be
used until the correct replacement cover is
fitted.

• IMPORTANT - If the supply cord is damaged,
it must only be replaced by a special cord
available from the manufacturer or an
authorised service agent.

Should an extension cord be used, ensure cord
rating is adequate for the equipment. Do not use
extension cord in coiled condition as this could
result in overheating of the cord.

2 Controls

1 Hose release catch
2 Vacuum hose inlet
3 Solution pump switch
4 Vacuum switch
5 Solution outlet

6 Solution tank
7 Recovery tank
8 Recovery tank cover

3 Preparing for use

• Make sure both tanks are clean before use.

• Connect the flexible vacuum hose onto the

dirty water tank and the high pressure spray
hose to the machine. (fig. 1)
Fig 1

• Connect the vacuum hose and the high
pressure spray hose to the appropriate
accessory.

• Fill the clean water tank with detergent and
water. Take care to use correct dilution rate
for the detergent. Never over fill.

• Important - Take care to only use appropriate
low-foam carpet cleaning chemicals with the
machine. Incorrect chemicals could cause
damage to the carpets being cleaned or
cause the machine to malfunction.

4 Operation

4.1 Starting the machine

• Connect the cable to mains power.

• Switch on the unit spray or/and vacuum.

• Depressing the handle of the accessory

sprays solution. Maintain a constant pressure
of the accessory onto the surface to be
cleaned. (fig. 2).

Fig 2

Spray

4.2 Using the machine

• To more thoroughly dry the surface being
cleaned, complete the cleaning with a second
pass with the vacuum (and no spray).

• Never soak the textile being cleaned while
spraying.

5

4.3 Cleaning Carpet
Colour fastness - Before using cleaning solution

or pre-spotter, test carpet for colour fastness on
an inconspicuous area. Apply solution to a small
piece of clean white material or tissue, and then
rub on carpet vigorously. Excessive amounts of
dye showing on the material indicate that the
colours are not fast, and the carpet should not be
wet cleaned.

• Move furniture around to give a clear working
area. Cover bottoms of furniture legs where
necessary (aluminium cooking foil is ideal).
Pin up curtains and drapes.

• Vacuum carpet thoroughly to remove any
residual dust or debris.

• Areas of heavy carpet soiling can be removed
more easily if first treated with a concentrated
cleaning solution or pre-spotting solution.

• Rate of cleaning will depend upon the
thickness of the carpet and the degree of dirt
in the area being cleaned.

• Do not clean any more than twice. Carpets
may shrink if they are over-wet or not properly
fixed down.

4.4 Cleaning Stairs

CAUTION - When cleaning on stairs exercise

great care to ensure that machine is stable and
cannot overbalance, possibly causing injury to
either operator or third party. Use the optional
stair/upholstery tool for cleaning in place of the
wand assembly.

4.5 Cleaning Upholstery

This is done in the same way as carpet cleaning
except using the optional upholstery tool in place
of the wand assembly. Cleaning is achieved
using a gentle dragging motion of the upholstery
tool over the material.

• An inconspicuous area of the item to be
cleaned should always be tested for colour
fastness prior to cleaning. Should doubt exist
as to the suitability of the fabric for wet
cleaning, the chemical manufacturer should
be consulted for advice.

• Loose cushions should be removed and
cleaned separately.

• Care should be taken to avoid over-wetting
the fabric.

5 When Cleaning is Finished

5.1 Draining and Cleaning

• Before removing the spray hose, pressure in
the system must be released. With the pump
switched off, hold the spray nozzle over the
recovery tank opening and depress the spray
trigger until the remaining solution has been
released. The spray hose can now be
disconnected.

• After use check that both solution tanks are
empty.

o Empty the clean water tank and rinse.

o Empty the recovery tank and rise clean.
o The clean water/solution tank can be

emptied into the recovery tank by using the
vacuum hose, and then emptied out.

o Rinse both tanks out with clean water

before storing the machine.

5.2 Storage

• Always unplug, empty, wipe down and
dry the machine after use.

• Wrap supply cord around the body of the
machine, or coil and push under the
handle, ensuring that the plug is not
trailing on the floor. Store the machine in
a dry indoor area only.

5.3 Maintenance
WARNING - Before undertaking maintenance
operations or adjustments switch off machine
and unplug from the electricity supply.

The machine requires minimum maintenance
apart from the following checks by the operator.

• Supply cord - Regularly inspect sheath, plug
and cord anchorage for damage or loose
connection.

• Solution tank – Check filter is clean and
undamaged. A damaged or missing filter
must be replaced or damage to pump head
and spray jet could occur.

• Vacuum head – Check and remove any
debris or lint build-up from the head.

• Spray jet – Check jet for blockage and full
spray pattern. Blow through jet to clean. Do

not use a pin, as this could damage the jet.

IMPORTANT – All other servicing and repairs

should only be performed by a Truvox engineer
or Authorised Service Agent.

IMPORTANT – Should the machine fail to
operate contact Truvox Customer Service
Department for rapid attention.

6 After Sales Service

Should you require after sales service please
contact the supplier from whom you purchased
the machine, who will arrange service. Repairs
and servicing of Truvox products should only be
performed by trained staff. Improper repairs can
cause considerable dangers to the user.
Enquire about the Truvox low cost and efficient
Maintenance Contract.

6

7 Guarantee

Your product is guaranteed for one year from the
date of original purchase, or hire purchase,
against defects in materials or workmanship
during manufacture. Within the guarantee period
we undertake at our discretion, to repair or
replace free of charge to the purchaser, any part
found to be defective, subject to the following
conditions.
CONDITIONS

1. Claims made under the terms of the
guarantee must be supported by the original
invoice/bill of sale issued at the time of sale,
or the machine Serial Number.

2. For claims under this guarantee contact the
supplier from whom you purchased the
product who will arrange the appropriate
action. Do not initially return the product as
this could result in transit damage.

3. Neither Truvox nor its distributors shall be
liable for any incidental or consequential loss.

4. This guarantee is governed by the laws of
England.

5. This guarantee does not cover any of the
following:

• Periodic maintenance, and repair or

replacement of parts due to normal wear
and tear.

• Damage caused by accident, misuse or

neglect, or the fitting of other than genuine
Truvox parts.

• Defects in other than genuine Truvox

parts, or repairs, modifications or
adjustments performed by other than a
Truvox service engineer or authorised
service agent.

• Costs and risks of transport relating directly or
indirectly to the guarantee of this product.

• Consumable items and wear parts such as
drive belts.

This guarantee does not affect your statutory
rights, nor your rights against the supplier arising
from their sales or purchase contract.
Truvox International Limited has a policy of
continual product development and we reserve
the right to alter specifications without prior
notice.

8 Technical specification

All models : 230-240 V ~ 50 Hz, Class II construction. Enclosure to IPX4. Fitted with 10m supply cord
and 13A fused plug.

Model HM 10
Code

HM10 HM10HD HM20HD

HM 10

Heavy Duty

HM 20

Heavy Duty

Voltage v 230 230 230
Pump type magnet diaphragm diaphragm
Pump power W 40 40 40
Pump Pressure Bar / psi 5 / 72.5 5 / 72.5 5 / 72.5
Flow rate l/min 1.5 1.5 1.5
Vac hose length m 3 3 3
Vac motor W 1100 1100 1100
Water lift mm 2300 2300 2300
Airflow l/sec 46.1 46.1 46.1
Solution tank capacity litre 10 10 20
Recovery tank capacity litre 10 10 20
Sound pressure level dB(A) 78 78 78
Size ( L x W x H) cm 61 x 37.5 x 43 61 x 37.5 x 43 61 x 37.5 x 54
Cable length m 10 10 10
Weight empty kg 15.8 14.4 16.4
Warranty 1 year 1 year 1 year

Truvox International is a BSI Registered Company and our policy is one of continuous development.
We reserve the right to change specifications without prior notification.

7

9 Accessories and Cleaning Chemicals

Accessory Part No. Usage

3 metre hose assembly (vac hose, solution
hose and all connectors)
Standard Floor tool.
3 part stainless tubes, polyethylene floor tool.
Heavy Duty Floor tool.
One piece stainless tube, metal floor tool.
Standard Upholstery tool - Polyethylene 93-0142-0000 Optional tool for upholstery

Heavy Duty Upholstery tool - Metal 93-0143-0000 Optional tool for upholstery
Hose bag 02-3588-0000 Bag for convenient and tidy

93-0125-0000 As supplied with HM10 HM10HD

and HM20HD

93-0140-0000 As supplied with Hydromist 10
93-0141-0000 As supplied with Hydromist 10HD

and Hydromist 20HD
cleaning

cleaning
storage of hose and upholstery

tool

Chemical Bottle size

Hydromist Carpet
Cleaning Solution

Hydromist Pre­spotter

IMPORTANT: Genuine accessories and chemicals are only available from authorised Service Agents
or the Truvox Customer Service Department.

10 Fault Diagnosis

Problem Reason Remedy

The spray pump and vacuum
does not work

No spray or the spray is not
even

The vacuum power falls.

500ml 10 HMC01005

1 litre 10 HMC01010
5 litre 4 HMC01050

500ml trigger

spray

Bottles

per case

10 HM003005 Formulated to help remove

• Power failure. • Check the main fuse, the power

• Spray nozzle blocked

• Solution tank empty

• Solution feed filter

blockage

• The recovery tank may be
full.

Part No. Usage

The quality way to beautify
carpets and upholstery.
Formulation lifts dirt and stains
out of your carpets and helps
prevent re-soiling. Leaves carpets
and upholstery soft and fresh.

stubborn stains from carpet and
upholstery

supply cord and the plug.

• Check the spray pipe and nozzle.

• Is there water in the tank? If there

is water in the tank, wait for a
couple of seconds for the pump to
build up pressure.

• If the tank is empty, fill it as
indicated.

• The filter in the clean water tank,
the pipe or the nozzle may be
blocked. Switch off the unit and
perform maintenance.

• Empty recovery tank.

8

11 EC Declaration of Conformity

We Truvox International Ltd.
Of Third Avenue

Millbrook
Southampton
SO15 0LE
England

declare that the machinery
Make Carpet Soil Extraction Machines

Type HM
Model HM 10, HM 10HD, HM 20HD

Serial Number:
Year of Construction: 2005

has been manufactured using the following transposed harmonized European Standards and
technical specifications.

BS EN 50081-1, BS EN 55014-1 & 2, BS EN 60335-1 and BS EN 60335-2-67, and is in conformity
with:

the Machinery Directive 98/37/EC and subsequent amendments,
the Low Voltage Directive 73/23/EEC and subsequent amendments,
and the EMC Directive 89/336/EEC and subsequent amendments.
Signed in: SOUTHAMPTON, England
on the 30th day of May 2005
Signature

Name R S Papp
Position Operations Director

9

10

11

Truvox International Limited
Third Avenue, Millbrook, Southampton, Hampshire SO15 0LE, England
Tel: [phone] Fax: [phone]
e-mail: [email protected] Web: www.truvox.com

12