Truth Hardware Sentry II Installation Instructions Manual

Sentry II

TM

Made in USA

An FKI Industries Company

700 W est Bridge Street

Owatonna, MN 55060

www.truth.com

techserv@ truth.com

Form 90063 R2

Window or Light Skylight

Motorization System

Installation Instructions

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Danger: To help prevent severe personal injury or death:

x Read and understand instructions completely before beginning

installation.

x Wiring must be installed by a qualified electrician according to

local and National Electrical Codes (N.E.C.)

x Disconnect main power before beginning installation! Verify

that power is OFF at the main breaker or fuse panel by testing
with a voltage meter that you know is working correctly.

x Connect power only

after motor connections and settings are

verified.

x This equipment does not provide a method to shut off power,

and should be connected to a dedicated breaker or fused
power circuit capable of providing 1 amp at 120 VAC of power
per window unit.

x The screen interlock MUST be correctly installed and is a

required part of the power window system. It is intended to
help prevent injury that could result from reaching into the
window area during operation. The correct installation of the
screen interlock is the responsibility of the installer. (The
screen interlock is not required on windows and skylights
installed more than 8 feet above the floor.)

x Do not allow children to operate the wall push buttons or

remote control transmitter(s).

Additional Safety Guidelines

x When connecting the Sentry II system to accessories, read the

installation instructions supplied with each accessory before
beginning installation.

x The Sentry II system must not be used on windows intended

to meet egress codes.

x The Sentry II system is intended for indoor use only, with

screens in place.

x Save ALL instructions. Additional copies can be downloaded

off of our web site at: truth.com\technicalsupport

x Installer – please be sure to give ALL instructions to the

homeowner once installation is complete.

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[

What you should know before starting.... 4

Parts List .................................................... 5

Planning...................................................... 6

Inspect Windows........................................ 7

Battery Backup .......................................... 8

Motor Installation ...................................... 9

Controller Installation ............................... 14

Main Wiring Diagram ................................. 17

Normal Operation....................................... 20

Rain Sensor................................................ 21

HPI............................................................... 22

Power Blind Control .................................. 23

Common Problems .................................... 24

System Reset ............................................ 26

Service ....................................................... 27

Status Light Code ...................................... 28

Control Box Cut-Out Template ................. 29

Regulatory Compliance............................. 30

Getting Started

Set Up

Installation

Troubleshooting

Table of Contents

Operation

Accessories

Additional Info

Preparation

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Supply Voltage Note: The supply voltage range for the Sentry II power window

system is very flexible to accommodate supply voltages available from many
different countries. The input (supply) voltage range is 90 to 264 VAC at a
frequency range of 47 to 440 Hz. For practical purposes, the supply voltage
referenced in this document is 120 volts at 60 Hz commonly used in the United
States.

Operating Environment: The control unit must be located in a dry environment
which includes protection from condensation. The operating temperature range
must be maintained between 140º F (60º C) to -5º F (-20º C).

Be sure the motor system will fit in your application: The Sentry power
window system is intended to fit onto casement, awning and skylight hardware
manufactured by Truth Hardware only. In many cases you will be able to identify
our hardware by our logo ( ) somewhere on the hardware. When in doubt, the
best way to tell is if the spline adaptor fits onto the operator stem in place of the
crank handle – see Motor Installation step 2 .

The Sentry II power window will not work in the following applications:

x Fitted to any type of jalousie window

x Fitted to any type of door

x Fitted to any type of cable controlled window system - Such as those

manufactured by Clearline or Ultra-Flex

x Fitted to any type of in-swing window

x Fitted to any type of manual skylight hardware manufactured by Velux or

Roto

Any use of the Sentry II power window system not approved by Truth
Hardware is at the user’s own risk.

Be sure the motor system is compatible with your application: It is

important to understand that the design parameters of the Sentry II power
window system are predicated on a properly functioning manual window system.
This includes the rotary operators and

hinges installed on the window. It is the
responsibility of the window manufacturer and/or the window specifier to insure
the window size and weight fall within the specifications of the manual hardware
system installed on the window. If the window size and/or weight fall outside of
the hardware specifications, the motor system may not function properly. If the
window carries an AAMA (American Architectural Manufacturers Association)
label chances are the window system meets all hardware requirements.
However, if the window does not carry an AAMA label you may want to contact
the window manufacturer to verify the windows have been manufacturer within
the hardware manufacturer’s specifications - especially if the window size is
unusually large and/or of unusual proportions.

What You Should Know Before Starting

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Parts list Part number

1. Motor Cover 12490.XX (not part of kit)

2. Control unit cover plate 12488

3. Wall mounted control unit 12592

4. Mounting bracket – Window *

5. Mounting bracket – Skylight ** Parts 4 thru 13 are in

6. Push on fastener hardware pack 12492

7. Isolation grommet

8. Screws

9. Screen interlock

10. Rain sensor Replacement part #22123

11. Terminal block

12. Strain relief

13. Spline adapter and wrench

14. Motor unit 12547.00.0001

Installation instructions (not pictured) 90063

* Window bracket may look slightly different.
** Skylight bracket is not included with all kits.
XX Indicates a color selection

Note:

x No wire is included. See wiring diagram on page 17 for wire requirements.

x To replace broken parts, please go to

www.truth.com/technicalsupport

Getting Started

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the latest product and installation information. It’s available at www.truth.com

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Planning

Important: If you are not the homeowner, it is important to contact the
homeowner and discuss how they want to control a group of windows and/or
skylights. It may be very difficult to change the installation to meet the
homeowner’s desires once installation is complete.

Please consider:

x If installing more than one power window system, each motorized window

must

have its own control unit. If there are multiple windows and/or
skylights installed and it is desired to have a single control point for all
windows and skylights, the wireless RF remote control will give you this
option. Since the remote control uses RF communication technology it is
not restricted to line-of site limitations. (See remote control operating
instructions for more information - also available at
truth.com/technicalsupport)

x The control unit will give convenient wall mounted control only for the

window connected to it. If the wall mounted control is not intended to be
the primary means of control you may want to consider mounting it in a
remote, out-of-the-way location.

x All Sentry II control units are Remote Control enabled. This allows you the

convenience of adding an optional remote control at any time.

x If you are installing the motor system onto a window that has manual locks

be sure the locks are unlocked manually before attempting to open.
Power sash locks are an available option for some windows.

x The Sentry II power window system does not have manual override in

case of a power outage. If it is important to be able to close the windows
without power, consider installing a battery back-up system.

x There are a number of other control options available:

o Remote Control Has Built-in Thermostat - For those applications

where it is desirable to open and close your windows or skylights
based on temperature, please be aware that the optional remote
control has a built-in thermostat. Just set the temperature and
place the remote in the area where you want the temperature
controlled.

o Rain Sensor - A rain sensor comes standard with each unit. If you

choose to install the rain sensor option, each control unit needs a
separate rain sensor. Consult main wiring diagram for wiring
requirements if used. List max dist.

o Power Sash Locks - The optional power sash locks require

additional wires to be run from the control unit to the window.
Consult main wiring diagram for wiring requirements if used.

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the latest product and installation information. It’s available at www.truth.com

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o Power mini blinds - The Sentry II control unit is capable of

controlling power mini blinds (supplied by others) in addition to the
window motor and sash locks. See page 23 for additional
information. Consult main wiring diagram for wiring requirements if
used.

o Window status feedback - The Sentry II control unit is capable of

providing window position feedback (open or closed). See page 23
for additional information. Consult main wiring diagram for wiring
requirements if used.

o Integrated control with other control systems - The Sentry II

power window system can be integrated with other automated
control systems. Some examples are home automation systems,
thermostats and security systems. See page 22 for additional
information. Consult main wiring diagram for wiring requirements if
used.

x Each control unit requires 1 amp of power at 120 VAC.

x Plan your wiring routes carefully. Low voltage wires must not be run

parallel to high voltage wires. Be sure to use shielded, twisted pair wiring
in electrically noisy environments.

Set Up

Inspect Windows

The windows and/or skylights must operate correctly and smoothly. Lubrication
or cleaning of hardware may be required. This motor system will not operate
correctly if the manual hardware is not functioning properly.

Important Skylight Information:

x When installing the Sentry II motor on a skylight,

the skylight lid must weigh less than 40 lbs. at the
chain. A hand crank should be used to verify the
skylight operates smoothly.

x When installing on a skylight, the motor system will

only fit the angle drive model manufactured by
Truth Hardware shown in step 3. Verify the
skylight operator you have looks like the one
shown in step 3.

Skylight lid must

weigh less than

40lb (18 kg) at the

chain

Did you find what you’re looking for? The Truth Hardware Web site is a great resource for
the latest product and installation information. It’s available at www.truth.com

8

Battery Backup

Battery backup should be used to supply emergency power when operation of
the power window system must be maintained in the event of a power outage.
(Please note: A battery back-up is not required to provide memory back-up for
the Sentry II system.)

Truth recommends the use of a UPS (uninterruptible power supply) as a battery
backup. They are widely available through a variety of retail and commercial
outlets and are primarily used to supply emergency backup for computer
equipment. (Truth Hardware is not a supplier of battery back-up systems.)

To determine the proper VA rating for a UPS, take 50 watts and multiply by the
number of windows and/or skylights to be backed up by a given UPS. Below is a
list of the manufacturers who produce uninterruptible power supplies which we
have approved as compatible with our power window systems.

Powerware
Forum III
8609 Six Forks Road
Raleigh, NC 27615
[phone]
[phone]

www.powerware.com

American Power Conversion
132 Fairgrounds Road
West Kingston, RI 02892
[phone]
[phone]

www.apcc.com

Tripp Lite
1111 West 35th Street
Chicago, IL 60609
[phone]

www.tripplite.com

Minuteman (brand)
1455 LeMay Drive
Carrollton, TX 75007
[phone]
[phone]

www.minuteman-ups.com

Did you find what you’re looking for? The Truth Hardware Web site is a great resource for
the latest product and installation information. It’s available at www.truth.com

9

Installation

Up

Motor Installation

Note: Window operators are usually mounted to the bottom sill of the window.
Occasionally the operator will be mounted on the side jamb of an awning or
casement window and also occasionally to the head of a hopper window. These
are all acceptable applications provided the window opens and closes smoothly
throughout its full range of motion. Be sure the motor system is mounted
securely to the window in these applications.

1. Test hand crank

a. Determine the direction of hand crank rotation to open the window as
either Clockwise or Counter Clockwise (when facing the window operator).

b. Circle the direction to OPEN below. (This information will be needed for

proper system setup in Step 5.):

Note: The window or skylight can be in any position while installing the Sentry II
motor. However, leaving the window or skylight partially open is helpful in testing
system operation. When power is supplied to the motor for the first time, the
control system is programmed to close the window. A closing window upon
power-up will therefore confirm that the motor is receiving power and wiring
polarity is correct. If the window is closed during motor installation, a short
noticeable hum will confirm that the window is receiving power.