TRUST 245B SPEEDLINK ADSL WEB MODEM
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UK
Instructions when using for the first time Chapter
1. Collecting the required information (4)
2. Uninstalling old drivers and devices (5)
3. Installing the software (6.1/6.2)
4. Connecting (6.3)
5. Checking after the installation (7)
6. Internet access (8)
1 Introduction
This instruction manual is for users of the TRUST 245B SPEEDLINK ADSL W EB
MODEM. Basic knowledge of networks and dial-up connections is necessary to use this
device. The 245B Speedlink ADSL Web Modem is suitable for high-speed Int ernet
access, which is up to 200 times faster than a standard 56k modem. Depending on the
type of Internet subscription you have with your ISP, it is possible to achieve a download
speed of 8 Mbps and an upload speed of 1 Mbps
2 Safety
Carefully read the following instructions before use.
- The modem does not require any special maintenance. Use a slightly damp, soft cloth
to clean the modem.
- Do not use aggressive substances, such as white spirit, to clean the device. These
may harm the material.
- Do not submerge the device in liquid. This will damage the device. Do not use t his
device near water.
- Make sure nothing is placed on the cable. Do not use this device in an area where the
cable can become worn or damaged as a result of people walking over it.
- Do not repair this device yourself.
3 Required for functionality
You need the following in order to connect to the Internet (if necessary, contact your
Internet Service Provider).
• An activated ISDN ADSL line (Annex B - ADSL via an ISDN line).
• An activated ADSL account.
• A user name and a password if you use a PPPoA or PPPoE connection.
• VPI / VCI values.
• Network (Internet) protocol.
• Encapsulation.
• ADSL splitter (for simultaneous Internet and telephone use).
Note: Your ADSL modem will not work if you do not have the information above.
It is pointless to install the modem without having this information.
Note: The Trust 245B ADSL only works on an Annex B ADSL line.
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4 Getting acquainted with ADSL
ADSL works via your existing analogue telephone line or digital ISDN line. This means
that the ADSL signal and your existing telephone or ISDN signal enter your house via
one cable. These two signals must be separated from each other if you still wish to use
your telephone.
The two signals are separated using a filter/splitter. A f ilter ensures that the telephone
signal is filtered out of the ADSL/telephone connection. If you do not use a f ilter, you will
hear the ADSL data traffic over the telephone line. The splitter provides two connections:
one for the telephone and one for ADSL. The splitter is fitted at the start of the incoming
telephone line. From the splitter, the line goes to the ADSL modem and your existing
telephone or, for ISDN, to your existing ISDN converter.
Depending on the subscription that you have with your Internet Service Provider or your
ADSL line supplier, you may have already received this splitter. If you do not have a
splitter, you will not be able to use your telephone when you are connected to the
Internet. You can purchase a splitter from your local telephone shop.
ADSL is divided into three groups:
Annex A – ADSL via an analogue telephone line, also called a PSTN line.
Annex B – ADSL via ISDN.
Annex C – (mainly used is Japan and not in Europe)
Depending on the subscription provided by your Internet Service Provider, you use either
Annex A or Annex B. Contact your ISP for information regarding the t ype of ADSL line
you have.
Use the Trust 245B Speedlink ADSL Web Modem for Annex B.
Your subscription is provided by two parties, namely your ISP and your ADSL line
provider. This can vary per country and sometimes one provider supplies both services
(ISP and ADSL line). In many cases, you, as the user, will not notice this. Contact your
ISP if you have any questions regarding your subscription.
The settings for your ADSL modem mainly depend on the ADSL line provider. These
settings are also known by your ISP. It may also be possible that two different ISP’s use
the same ADSL line provider. This means that certain settings will be the same for these
ISP’s. Since there are more ISP’s than ADSL line providers, we have included a number
of ADSL line providers in the settings for the Trust Speedlink ADSL W eb Modem. You
then only have to select the correct ADSL line provider without having to input the
settings yourself. This procedure is described in chapter 6.1. Contact your ISP to f ind
who provides your ADSL line.
You will have to input the settings manually if your ADSL line provider is not included in
the list in the installation software or the settings have been altered. There are 4 setting s
which are crucial for connecting to your ISP (plus the other requirements stated in
chapter 3).
These are:
Network (Internet) protocol: (PPPoA, PPPoE, Bridge/Routed internet).
VPI value: (a value between 0 and 255) (0 < x > 255).
VCI value: (a value between 32 and 65535) (32 < x > 65535).
Encapsulation protocol: (LLC/SNAP, VCMUX).
This procedure is described in chapter 6.2. Contact your ISP for the correct setting s.
Note: It is not always the case that if you have always used an ISDN line for your
telephone conversations that your ADSL subscription will automatically be
Annex B. Always contact your ISP to find out which ADSL line you have.
TRUST 245B SPEEDLINK ADSL WEB MODEM
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UK
5 Uninstalling old drivers and devices
The most common cause of faults during installation is the presence of a driver for
a similar, old device. The best solution is to first remove all drivers related to old
devices before installing the new driver. Make sure you only delete programs for
old, unused (similar) devices.
1. Enter the W indows ‘Safe Mode’ (press F8 when starting Windows and then
select ‘Safe Mode’ from the menu which will be displayed).
2. Click on ‘Start – Sett ings – Control Panel’ and double-click on the ‘Add/Remove
Programs’ icon.
3. Find all the programs f or similar, old devices and remove these by clicking on the
‘Add/Remove’ button. When in the ‘Safe Mode’, it is possible for som e programs
to appear twice. In that case, remove all the programs which appear twice.
4. Restart the computer.
Note: Do not remove your modem’s drivers.
Note: Do not delete any existing dial-up connections via an analogue or ISDN
modem, so that you can still access the Internet during installation if you
encounter any problems.
6 Installation
As previously explained in chapter 4 (Getting Acquainted with ADSL), the installation of
the 245B Speedlink modem can be carried out in two different ways.
The automatic installation is described in chapter 6.1. Using this installation method, you
can select your ADSL line provider from the list which is included in the Trust installation
software.
If your ADSL line provider is not included in the list or your choice of provider does not
work, see chapter 6.2 for instructions on how to manually input the settings for t he ADSL
modem.
Note: The latest drivers can be downloaded from www.trust.com/13365. Check
whether a new driver is available and use this for the installation. The current
version of the driver is included on the Trust Installation CD-ROM.
Note: Make sure all other programs are closed during the installation.
Note: During installation in Windows XP, you may receive a message saying that
the driver has not been signed. This does not cause a problem for the
functionality.
Note: In the example, ‘D:\’ is used to indicate the CD-ROM drive. This may be
different for your computer.
6.1 Automatic software installation
1. Insert the CD-ROM into your computer’s CD-ROM drive. The installation
program will start automatically. If it does not start autom atically, carry out the
following:
a) Select ‘Run’ from the Start menu.
b) Type [D:\SETUP.EXE] and click on 'OK' to start the Trust Software
Installer.
2. The Trust Software Installer window will appear (see figure 1).
3. Select the language you wish to use for the installation.
4. Click on ‘245B SPEEDLINK ADSL WEB MODEM‘ to start the installation of
the ADSL modem.
5. The installation Wizard will start. Click on ‘Next’.
6. Figure 2 will appear.
7. Select your ADSL provider.
- If your ADSL provider is not included in the list, cancel the installation and see
chapter 6.2.
- If you have selected the correct ADSL line provider, click on ‘Next’.
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8. If requested, input the user name and password for your ISP and click on ‘Next’.
9. A window will appear displaying the settings (see figure 3). If necessary, check
these settings with the information provided by your ISP.
- If the settings do not agree with the information provided by your ISP or ADSL
line provider, cancel the installation and see chapter 6.2.
- If the settings are correct, click on ‘Next’.
10. The settings and the necessary drivers will now be installed.
11. At the end of the installation, you will be asked to restart your computer. Click on
‘OK’ to restart your computer.
12. See chapter 6.3 for instructions on how to connect the modem.
6.2 Manual software installation
This chapter describes how to manually configure the ADSL modem. An explanation is
first given of the different protocols which are used by your ADSL modem.
6.2.1 Protocols
Different protocols can be used to connect to the Internet via ADSL. These prot ocols are
often given different names by different service providers. For example, the PPPoA
protocol can be called RFC2364 by your ISP or ADSL line provider or be called
NDISWAN in your modem’s software. The requir ed protocol is provided by your ISP.
See the table below for the correct name for the various protocols.
Driver name Contains protocolProtocol
NDISLAN NDISWAN PPPoA PPPoE Bridged/
Routed
ethernet
IP
RFC1483
X X
RFC2364
X X X
RFC2516
X X
RFC1577
X
Table 1: Description of the various protocols
Since the names of the protocols used during the manual installation are NDISLAN and
NDISWAN and since these names are probably not known by the ISP, table 2 gives a
short description of which protocols they contain and their most general names.
Driver
name
PPPoA /
RFC2364
PPPoE /
RFC2364 /
2516
Bridged/Routed
ethernet /
RFC1483
NDISLAN
X
NDISWAN
X X
Table 2: General names for the protocols
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