True Residential TUF24ROPB, TUF24DOPB, TUF24DSSB, TUF24LOPB, TUF24LSSB INSTALLATION INSTRUCTIONS AND OPERATION MANUAL

TRUE RESIDENTIAL

®

15 INCH AND 24 INCH UNDERCOUNTER INSTALL GUIDE

“ B ” R E V I S I O N S

PRESERVE THE MOMENT

TM

THANK YOU

FOR YOUR PURCHASE

TABLE OF CONTENTS

INSTALLATION CHECKLIST 2

OWNERSHIP 4

SAFETY PRECAUTIONS 4

DISPOSAL OF OLD REFRIGERATOR 4

CFC DISPOSAL 4

UNCRATING 5

ELECTRICAL SPECIFICATIONS 6

OUTDOOR USE 6

INSTALLATION SPECIFICATIONS 7-12

INSTALLATION SPECIFICATIONS FOR SOLID PANEL READY (OP)
AND GLASS FRAMED PANEL READY (OG) 13-27

INSTALLATION SPECIFICATIONS FOR BEVERAGE DISPENSER UNITS 28-36

INSTALLING TOE KICK 37

LEVELING REFRIGERATOR 38

INSTALLING ANTI-TIP BRACKETS 39

INSTALLING THE DOOR STOP 41

®

TRUE PRECISION CONTROL

OPERATION AND CABINET COMPONENTS (ALL MODELS) 42-58

HOME ALARM SYSTEM - (DUAL ZONE WINE CABINET ONLY) 59-60

SHELVING ADJUSTMENT 61-62

STACKING KIT INSTRUCTIONS 63-69

STAINLESS STEEL CARE AND CLEANING 71

GENERAL MAINTENANCE 72

SERVICE INFORMATION 72

FAQ S 73-75

WARRANTY 77

15 INCH & 24 INCH INSTALL GUIDE

1

INSTALLATION CHECKLIST

To ensure a proper installation, this checklist should be completed to ensure that no part of the

process has been overlooked.

Have all packaging materials been removed?

Have the anti-tip brackets been installed securely and are they properly engaging the unit?

Is the unit leveled properly with all leveling legs making contact with the floor? Has the toe kick
been installed?

Has door stop been installed (if needed)?

Are panels attached securely and properly aligned? (Overlay cabinets only).

Does the customer understand the unit’s operation?

Has the customer been given the key and literature package?

Have stainless steel surfaces been inspected for any imperfections? This is to be done by the
authorized True dealer or installer with the customer, upon completion of installation. Stainless
steel doors, handles and shelves are covered by a limited 30-day warranty for cosmetic defects.

Is the unit operating properly? If not, is the unit plugged in? Is the control turned on?

TRUE RESIDENTIAL

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O w n e r s h i p

s a f e t y p r e c a u t i O n s

D i s p O s a l O f t h e O l D r e f r i g e r a t O r

3 - 6

c f c D i s p O s a l

u n c r a t i n g

e l e c t r i c a l s p e c i f i c a t i O n s

O u t D O O r u s e

PRESERVE THE MOMENT

TM

15 INCH & 24 INCH INSTALL GUIDE

3

OWNERSHIP

To insure that your unit works properly from the

first day, it must be installed properly. (We highly

recommend a trained refrigeration mechanic and

electrician install your True Residential® Cabinet.) The

cost of a professional installation is money well spent.

Before you start to install your True Residential®

Cabinet, carefully inspect it for freight damage.

If damage is discovered, immediately file a claim with

the delivery freight carrier. True is not responsible for

damage incurred during shipment.

PROPER DISPOSAL OF THE OLD
REFRIGERATOR

Child entrapment and suffocation are not problems

of the past. Junked or abandoned refrigerators are

still dangerous... Even if they will sit for “just a few

days”. If you are getting rid of your old refrigerator,

please follow the instructions below to help prevent

accidents.

BEFORE YOU THROW AWAY YOUR OLD REFRIGERATOR OR
FREEZER:

• Take off the doors.

Any questions about the installation please

contact your True dealer or True Technical Service

Department at 1-800-325-6152 (Please have your

model and serial numbers available when you call our

Service Department).

SAFETY PRECAUTIONS

• This refrigerator must be properly installed

and located in accordance with the installation

instructions before it is used.

• Do not allow children to climb, stand or hang on

the shelves in the refrigerator. They could damage

the refrigerator and seriously injure themselves.

• Do not store or use gasoline or other flammable

vapors and liquids in the vicinity of this or any

other appliance.

• Keep hands away from the “pinch point” areas

(gaps between the doors and between the doors

and cabinet) small areas are not necessarily safe.

• Unplug the refrigerator before cleaning and

making repairs.

NOTE: WE STRONGLY RECOMMEND THAT
ANY SERVICING BE PERFORMED BY A

QUALIFIED INDIVIDUAL.

• Leave the shelves in place so that children may

not easily climb inside.

DANGER!

RISK OF CHILDREN

ENTRAPMENT

CFC DISPOSAL

Your old refrigerator may have a cooling system that

used CFCs (chlorofluorocarbons). CFCs are believed

to harm stratospheric ozone. If you are throwing away

your old refrigerator, make sure the CFC refrigerant is

removed for proper disposal by a qualified service. If

you intentionally release this CFC refrigerant you can

be subject to fines and imprisonment under provisions

of the environment legislation.

• Setting temperature control to OFF only removes

power from the refrigeration system, it does not

remove power from other circuits. For example,

temperature control and lights.

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®

UNCRATING

Required Tools:

• Cutting utensil (utility knife)

• Hammer

• Crowbar

• Phillips head screwdriver

The following procedure is recommended for

uncrating the unit:

MOVE YOUR UNIT AS CLOSE TO THE FINAL

LOCATION AS POSSIBLE BEFORE REMOVING THE

WOODEN SKID.

A. Remove nails securing cardboard box to the

wooden skid. Then discard any outer packaging

(cardboard, clear plastic).

INSPECT FOR CONCEALED DAMAGE. AGAIN,

IMMEDIATELY FILE A CLAIM WITH THE FREIGHT

CARRIER IF THERE IS DAMAGE.

B. IMPORTANT: Cut green polyband and remove

styrofoam block before removing refrigerator from

pallet.

C. Remove skid by carefully lifting the refrigerator off

and place skid aside.

D. Open the unit and remove any packing material.

Styrofoam, tape, and any other material used

for shipping purposes.

NOTE: KEYS FOR UNIT ARE PROVIDED WITH
THI S PACKET.
NOTE: ANTI-TIP KIT AND DOOR STOP ARE PACKED
INSIDE UNIT.

A B

packing material

C D

TOE KICK IS ATTACHED

TO BACK OF UNIT

15 INCH & 24 INCH INSTALL GUIDE

5

ELECTRICAL SPECIFICATIONS

Do not, under any circumstances, cut or remove

the third (ground) prong from the power cord. For

personal safety, this appliance must be properly

grounded.

To minimize the depth of the cutout opening, the

electrical outlet must be positioned as shown below.

Outlet must be flush with wall.

Rear wall of cut out

2" 2"

Before your new unit is connected to a power supply,

check the incoming voltage with a volt meter. If

anything less than 100% of the rated voltage for

operation is noted, correct immediately.

The power cord of this appliance is equipped with

a 3-prong (grounding) plug which mates with a

standard 3-prong (grounding) wall outlet to minimize

the possibility of electric shock hazard from this

appliance. A 115V AC, 60 Hz, 15 amp circuit

breaker and electrical supply are required.

Have the wall outlet and circuit checked by a

qualified electrician to make sure the outlet is

properly grounded.

If the outlet is a standard 2-prong outlet, it is your

personal responsibility and obligation to have it

replaced with the properly grounded 3 prong wall

outlet.

Do not use an extension cord or two prong adaptor.

Electrical ground is required on this appliance.

8"

The unit should always be plugged into its own

individual electrical outlet, which has a voltage rating

that matches the rating plate. This provides the best

performance and also prevents overloading house

wiring circuits which could cause a fire hazard from

overheated wires. Never unplug your refrigerator by

pulling on the power cord. Always grip plug firmly

and pull straight out from the outlet.

Repair or replace immediately all power cords that

have become frayed or otherwise damaged. Do not

use a cord that shows cracks or abrasion damage

along its length or at either end. When moving the

refrigerator away from the wall, be careful not to roll

over or damage the power cord.

OUTDOOR USE

All True undercounter units are UL-rated for outdoor

use.

In regions that have high dewpoint/high humidity, it

is possible that you will see some condensation on

the glass and possibly around some of the gasket

seals. For best operation, it is recommended that

your True unit be stocked full with product.

To winterize your True unit, it is recommended once

the temperature reaches below 32ºF consistently that

products are removed from the unit, the unit is either

unplugged or turned OFF, and a cover is placed over

the unit.

Installation – For best operation, it is recommended

that your True unit is installed so that the countertop

of your outdoor kitchen/bar covers the door or drawer

gasket. Cutout opening should be a minimum of 24

inches deep and unit should be installed “flush”.

Please note that door/drawer gaskets do not provide

a water tight seal against the elements.

TRUE RESIDENTIAL

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7 - 12

i n s t a l l a t i O n s p e c i f i c a t i O n s

PRESERVE THE MOMENT

TM

15 INCH & 24 INCH INSTALL GUIDE

7

INSTALLATION SPECIFICATIONS - STAINLESS SOLID & GLASS DOOR

True’s Stainless Solid and Glass Door units are designed to be inserted into a cabinet opening or free standing.

Below are recommended dimensions for rough opening.

TRUE’S CABINETS ARE UL RATED FOR USE IN OUTDOOR SETTINGS.
IN OUTDOOR LOCATIONS WHERE THE AMBIENT TEMPERATURE REGULARLY EXCEEDS 95˚F, IT IS RECOMMENDED TO
VENT THE REAR OF THE CUT OUT OPENING IN THE AREA SHOWN BELOW FOR OPTIMUM PERFORMANCE.
THE RECOMMENDED CUT OUT SIZE IS 4" X 10".

24 INCH

Rough Opening

HEIGHT

1/2

34

"

Rough Opening

DEPTH

24"

15 INCH

Rough
Opening

HEIGHT

1/2

34

"

Rough
Opening

DEPTH

24"

TRUE RESIDENTIAL

8

Rough Opening

4 1/

"

8

®

WIDTH

24"

23 7/

"

8

Fro nt view

of unit
between
cabinets

29 3/

Rough

Opening

WIDTH

15"

Fro nt

view of

"

4

unit
between
cabinets

24 INCH

ALL REFRIGERATOR FREEZER

TUR-24-R/L-SS-B TUF-24-R/L-SS-BTUR-24-R/L-SG-B TUR-24D -SS-B TUF-24D-SS-B

BEVERAGE CENTER WINE CABINET DUAL ZONE WINE CABINET

TBC-24-R/L-SG-B TWC-24-R/L-SG-B TWC-24DZ-R/L-SG-B

23 7/8"

34 1/4"

4 1/8"

DIMENSIONS MAY VARY BY ± 1/8"

25 3/4"

23 7/8"

46 7/8"

34 1/4"

25 1/4"

3 3/4"

15 INCH & 24 INCH INSTALL GUIDE

9

Be v e Ra g e D iS p en S eR

TUR-24BD-R/L-SS-B TUR-24DD-R/L-SS-B

24" SINGLE TAP UNIT ACCOMMODATES (1) SHORT 1/4

BARREL, (1) SLIM 1/4 BARREL, OR (1) 1/6 BARREL.

24" DUAL TAP UNIT ACCOMMODATES (2) 1/6 BARRELS

OR (1) SLIM 1/4 BARREL AND (1) 1/6 BARREL.

23 7/8"

50"

34 1/4"

4 1/8"

DIMENSIONS MAY VARY BY ± 1/8"

3 3/4"

25 3/4"

23 7/8"

34 1/4"

50"

11 7/8"

10 1/4"

46 7/8"

25 1/4"

TRUE RESIDENTIAL

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15 INCH

ALL REFRIGERATOR

TUR-15-R/L-SS-B TUR-15-R/L-SG-B

WINE CABINET

TWC-15-R/L-SG-B

14 7/8"

34 1/4"

4 1/8"

DIMENSIONS MAY VARY BY ±

1

/8"

3 3/4"

25 3/4"

23 7/8"

34 1/4"

16 1/4"

15 INCH & 24 INCH INSTALL GUIDE

37 7/8"

11

BEVERAGE DISPENSER

TUR-15BD-R/L-SS-B

15" SINGLE TAP UNIT ACCOMMODATES (1) SLIM 1/4

BARREL OR (1) 1/6 BARREL.

14 7/8"

50"

34 1/4"

4 1/8"

DIMENSIONS MAY VARY BY ± 1/8"

3 3/4"

25 3/4"

23 7/8"

34 1/4"

50"

7 1/2"

10 1/4"

37 7/8"

16 1/4"

TRUE RESIDENTIAL

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13 - 27

i n s t a l l a t i O n s p e c i f i c a t i O n s

f O r s O l i D p a n e l r e a D y ( O p ) a n D

g l a s s f r a m e D p a n e l r e a D y ( O g )

PRESERVE THE MOMENT

TM

15 INCH & 24 INCH INSTALL GUIDE

13

INSTALLATION SPECIFICATIONS - SOLID (OP) AND GLASS FRAMED PANEL (OG)

True’s units with Solid and Glass Framed Panels are designed to be inserted into a cabinet opening or free

standing. Below are recommended dimensions for rough opening.

TRUE’S CABINETS ARE UL RATED FOR USE IN OUTDOOR SETTINGS.
IN OUTDOOR LOCATIONS WHERE THE AMBIENT TEMPERATURE REGULARLY EXCEEDS 95˚F, IT IS RECOMMENDED
TO VENT THE REAR OF THE CUT OUT OPENING IN THE AREA SHOWN BELOW FOR OPTIMUM PERFORMANCE.
THE RECOMMENDED CUT OUT SIZE IS 4" X 10".

24 INCH 15 INCH

Rough

Rough Opening

HEIGHT

1/2

34

"

Opening

HEIGHT

1/2

34

"

Rough Opening

DEPTH

24"

Rough Opening

WIDTH

24"

23 7/

"

8

Fro nt view

of unit
between
cabinets

29 3/

Rough

Opening

DEPTH

24"

Rough

Opening

WIDTH

15"

Fro nt

view of

"

4

unit
between
cabinets

TRUE RESIDENTIAL

14

4 1/

"

8

®

24 INCH

ALL REFRIGERATOR FREEZER

TUR-24-R/L-OG-BTUR-24-R/L-OP-B TUF-24-R/L-OP-BTUR-24D-OP-B TUF-24D-OP-B

BEVERAGE CENTER

TBC-24-R/L-OP-B

DUAL ZONE WINE CABINET

TBC-24-R/L-OG-B

WINE CABINET

TWC-24-R/L-OP-B TWC-24-R/L-OG-B

BEVERAGE DISPENSER

TWC-24DZ-R/L-OP-B

TWC-24DZ-R/L-OG-B

TUR-24BD-R/L-OP-B TUR-24DD-R/L-OP-B

15 INCH & 24 INCH INSTALL GUIDE

15

23 7/8"

23 7/8"

3

/4"

23 1/8"

46 7/8"

34 1/4"

34 1/4"

23 7/8"

34 1/4"

25 1/4"

4 1/8"

3 3/4"

23 7/8"

23 1/8"

42 5/8"

34 1/4"

21"

4 1/8"

3 3/4"

50"

34 1/4"

23 7/8"

4 1/8"

3 3/4"

23 7/8"

23 1/8"

50"

34 1/4"

24" SINGLE TAP UNIT ACCOMMODATES (1) SHORT 1/4 BARREL, (1) SLIM

1/4 BARREL, OR (1) 1/6 BARREL. 24" DUAL TAP UNIT ACCOMMODATES

(2) 1/6 BARRELS OR (1) SLIM 1/4 BARREL AND (1) 1/6 BARREL.

*

INCLUDING 3/4" THICK PANEL (PROVIDED BY OTHERS)

1

DIMENSIONS MAY VARY BY ±

/8"

11 7/8"

10 1/4"

46 7/8"

25 1/4"

TRUE RESIDENTIAL

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®

15 INCH

ALL REFRIGERATOR

TUR-15-R/L-OP-B TUR-15-R/L-OG-B

WINE CABINET

TWC-15-R/L-OP-B TWC-15-R/L-OG-B

BEVERAGE DISPENSER

TUR-15BD-R/L-OP-B

15 INCH & 24 INCH INSTALL GUIDE

17

14 7/8"

23 7/8"

37 7/8"

50"

34 1/4"

14 7/8"

4 1/8"

3 3/4"

23 7/8"

23 1/8"

34 1/4"

50"

16 1/4"

7 1/2"

10 1/4"

37 7/8"

34 1/4"

34 1/4"

4 1/8"

3 3/4"

15" SINGLE TAP UNIT ACCOMMODATES

(1) SLIM 1/4 BARREL OR (1) 1/6 BARREL.

*

INCLUDING 3/4" THICK PANEL (PROVIDED BY OTHERS)

1

DIMENSIONS MAY VARY BY ±

/8"

16 1/4"

TRUE RESIDENTIAL

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CUSTOM PANEL INSTALLATION - SOLID DOOR REFRIGERATOR

SOLID DOOR 24 INCH 15 INCH

DOOR PANEL WIDTH 23

DOOR PANEL HEIGHT 29

5/8

" 14

23/32

" 29

5/8

23/32

"

"

DOOR PANEL DEPTH 3/4" max 3/4" max

DOOR PANEL WEIGHT 10 lb. max 10 lb. max

24 INCH 15 INCH

23 5/8"

17 23/32"

5 29/32"

29/32"

14 5/8"

7 5/16"

29/32"

29 23/32"

23 5/8"

14 7/8"

6 1/8"

29/32"

29 23/32"

23 5/8"

14 7/8"

6 1/8"

29/32"

15 INCH & 24 INCH INSTALL GUIDE

19

CUSTOM PANEL INSTALLATION - GLASS DOOR REFRIGERATOR

SOLID DOOR 24 INCH 15 INCH

DOOR PANEL WIDTH 23

DOOR PANEL HEIGHT 29

5/8

" 14

23/32

" 29

5/8

23/32

"

"

DOOR PANEL DEPTH 3/4" max 3/4" max

DOOR PANEL WEIGHT 10 lb. max 10 lb. max

RAIL / STYLE DIMENSION 2" min 2" min

24 INCH 15 INCH

23 5/8"

17 23/32"

5 29/32"

29/32"

14 5/8"

7 5/16"

29/32

29 23/32"

23 5/8"

14 7/8"

6 1/8"

29/32"

5/8

"

19

viewable

area

23/32

25

viewable

area

6 1/8"

14 7/8"

23 5/8"

"

29 23/32"

29/32"

5/8

10

"

viewable

area

TRUE RESIDENTIAL

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CUSTOM PANEL INSTALLATION - SOLID DOOR FREEZER

SOLID DOOR 24 INCH

DOOR PANEL WIDTH 23

DOOR PANEL HEIGHT 29

5/8

23/32

"

"

DOOR PANEL DEPTH 3/4" max

DOOR PANEL WEIGHT 10 lb. max

5 7/8 "

24 INCH

23 5/8 "

21 15/ 16"

17 3/ 4"

1 11/ 16"

29 23/ 32"

1 1/2"

6 1/8"

14 7/ 8"

23 5/8 "

28 1/4"

15 INCH & 24 INCH INSTALL GUIDE

21

CUSTOM PANEL INSTALLATION - REFRIGERATOR DRAWER

DRAWER 24 INCH

DRAWER PANEL WIDTH 23

DRAWER PANEL HEIGHT 14

5/8

11/1 6

"

DRAWER PANEL DEPTH 3/4" max

2 31/32"

11 23/32"

14 11/16"

"

5 29/32"

23 5/8"

17 23/32"

29/32"

11 23/32"

14 11/16"

17/32"

23 5/8"

17 23/32"

5 29/32"

29/32"

2 31/32"

29/32"

TRUE RESIDENTIAL

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