T-23
TRUE FOOD SERVICE EQUIPMENT, INC.
2001 East Terra Lane • O’Fallon, Missouri 63366-4434
(636)-240-2400 • FAX (636)272-2408 • INT’L FAX (636)272-7546 • (800)325-6152
Parts Department (800)424-TRUE • Parts Department FAX# (636)272-9471
INSTALLATION MANUAL FOR T-SERIES FREEZER /
REFRIGERATOR (SWING AND SLIDE DOOR)
TABLE OF CONTENTS
Safety Information
Safety Precautions 1
TSD Do’s and Don’ts 2
Proper Disposal 3
Connecting Electricity 4
Adapter Plugs 4
Installation / Operation Instructions
Ownership 5
Required Tools 5
Uncrating 5
Leveling Cabinet 6
Installation of Castors or Optional Legs 7
Installing Optional Castors on a T-12FG 8
Slide Door Operation Instructions 9
Wire Gauge Chart 10
Sealing Cabinet to Floor & Electrical Inst. 11
T-35
Start-up 12
Shelving Install/Operation & Light Switches 13
Grasslin Defrost Timer (Freezer Units Only) 14
Field Troubleshooting (Freezer Units Only) 15-16
Light Cover Install for T-12FG 17
Maintenance, Care & Cleaning
Cleaning Condenser Coil 18-19
Temperature Control Adjustment 20
TSD-47G
TSD-69
Stainless Steel Equipment Care & Cleaning 21-22
Light Bulb Replacement 22
Warranty (U.S.A. & CANADA ONLY!) 23
*Spanish, German, French, Dutch, and Arabic versions included.
CONGRATULATIONS!
You have just purchased the finest commercial
freezer / refrigerator available. You can expect many
years of trouble-free operation.
T-SERIES
FREEZER / REFRIGERATOR SWING
& SLIDE DOOR
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4/30/10 -500 SB #897001
True Food Service Equipment, Inc.
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True Food Service Equipment, Inc.
SAFETY INFORMATION
How to Maintain Your Freezer
/ Refrigerator to Receive the Most
Efficient and Successful Operation
You have selected one of the nest commercial refrigeration units made.
It is manufactured under strict quality controls with only the best quality
materials available. Your TRUE cooler when properly maintained will give
you many years of trouble-free service.
WARNING!
Use this appliance for its intended purpose as described
in this Owner Manual.
This cabinet contains fluorinated greenhouse gas covered by the Kyoto Protocol
(please refer to cabinet’s inner label for type and volume,
GWP of 134a= 1,300. R404a= 3,800).
SAFETY PRECAUTIONS
When using electrical appliances, basic safety precautions should be followed, including the following:
This refrigerator must be properly installed and
located in accordance with the Installation
Instructions before it is used.
Do not allow children to climb, stand or hang
on the shelves in the refrigerator. They could
damage the refrigerator and seriously injure
themselves.
Do not touch the cold surfaces in the freezer
compartment when hands are damp or wet.
Skin may stick to these extremely cold surfaces.
Do not store or use gasoline or other flammable
vapors and liquids in the vicinity of this or any
other appliance.
NOTE: We strongly recommend that any
servicing be performed by a quali ed
individual.
Unplug the refrigerator before cleaning and
making repairs.
Setting temperature controls to the 0 position
does not remove power to the light circuit,
perimeter heaters, or evaporator fans.
Keep fingers out of the “pinch point” areas;
clearances between the doors and between the
doors and cabinet are necessarily small; be
careful closing doors when children are in the
area.
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True Food Service Equipment, Inc.
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True Food Service Equipment, Inc.
SAFETY INFORMATION
DANGER!
RISK OF CHILD ENTRAPMENT
PROPER DISPOSAL OF THE FREEZER /
REFRIGERATOR
Child entrapment and suffocation are not problems
of the past. Junked or abandoned refrigerators are
still dangerous… even if they will sit for “just a few
days.” If you are getting rid of your old refrigerator,
please follow the instructions below to help
prevent accidents.
Before You Throw Away Your Old Refrigerator
or Freezer:
Take off the doors.
Leave the shelves in place so that children may
not easily climb inside.
Refrigerant Disposal
Your old refrigerator may have a cooling system
that uses “Ozone Depleting ” chemicals. If you are
throwing away your old refrigerator, make sure the
refrigerant is removed for proper disposal by a
qualified service technician. If you intentionally
release any refrigerants you can be subject to
fines and imprisonment under provisions of the
environmental regulations.
USE OF EXTENSION CORDS
NEVER USE AN EXTENSION CORD! TRUE will not warranty any refrigerator that has been
connected to an extension cord.
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True Food Service Equipment, Inc.
SAFETY INFORMATION
WARNING!
HOW TO CONNECT ELECTRICITY
Do not, under any circumstances, cut or remove the third (ground) prong from the power cord.
For personal safety, this appliance must be properly grounded.
The power cord of this appliance is equipped with a
3-prong (grounding) plug which mates with a standard
3-prong (grounding) wall outlet to minimize the possibility
of electric shock hazard from this appliance.
Have the wall outlet and circuit checked by a qualified
electrician to make sure the outlet is properly grounded.
If the outlet is a standard 2-prong outlet, it is your personal
responsibility and obligation to have it replaced with the
properly grounded 3-prong wall outlet.
The refrigerator should always be plugged into it’s own
individual electrical circuit, which has a voltage rating
that matches the rating plate.
This provides the best performance and also prevents
overloading building wiring circuits which could cause
a fire hazard from overheated wires.
Never unplug your refrigerator by pulling on the power
cord. Always grip plug firmly and pull straight out from
the outlet.
Repair or replace immediately all power cords that have
become frayed or otherwise damaged. Do not use a cord
that shows cracks or abrasion damage along its length
or at either end.
When removing the refrigerator away from the wall, be
careful not to roll over or damage the power cord.
USE OF ADAPTER PLUGS
NEVER USE AN ADAPTER PLUG! Because of potential safety hazards under certain conditions,
we strongly recommend against the use of an adapter plug.
(North America Use Only!)
NEMA plugs
TRUE uses these types of plugs. If you do
not have the right outlet have a certified
electrician install the correct power source.
T-72F WIRING CHANGES (110V Application Only)
Previous design: 4 prong plug NEMA 14-20R - 4 wire circuit (see image 1).
Current design: 3 prong plug NEMA 5-20R - 3 wire circuit (see image 2).
WIRING CONVERSION
At Receptacle Box
1. Turn breaker off
2. Disconnect all wires from receptacle
3. Insulate red wire (tape or wire nut)
4. Connect black, white, and green wires
to 3 prong plug NEMA 5-20R per
instructions on receptacle
At Breaker Panel
1. With breaker turned off, remove wires
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NOTE: It is the customer’s responsibility to make sure receptacle
wiring meets all local electrical codes. TRUE recommends hiring
a licensed quali ed electrician to make this change.
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2. Remove double pole breaker
3. Install single pole breaker
4. Connect black wire to breaker
5. Insulate red wire
6. Turn breaker back on
True Food Service Equipment, Inc.
INSTALLATION / OPERATION INSTRUCTIONS
INSTALLATION / OPERATION INSTRUCTIONS
OWNERSHIP
To insure that your unit works properly from the
first day, it must be installed properly. We highly
recommend a trained refrigeration mechanic and
electrician install your True equipment. The cost
of a professional installation is money well spent.
Before you start to install your True unit,
carefully inspect it for freight damage. If damage
is discovered, immediately file a claim with the
delivery freight carrier.
True is not responsible for damage incurred
during shipment.
REQUIRED TOOLS
Adjustable Wrench
Phillips Head Screwdriver
Level
UNCRATING
NOTE:
Units with a solar thermometer will experience a 15
second delay after exposed to light before it reads
the proper temperature.
The following procedure is recommended for uncrating
the unit:
A. Remove the outer packaging, (cardboard and
bubbles or styrofoam corners and clear plastic).
Inspect for concealed damage. Again, immediately
file a claim with the freight carrier if there is
damage.
B. Move your unit as close to the final location as
possible before removing the wooden skid.
C. Remove door bracket on swinging glass door models
(see image 1-2). Sliding glass door models contain
shipping blocks (three for each door). Remove
the two styrofoam blocks taped to the top of the
door tracks (see image 3). The shipping blocks
are orange in color and by opening the door a little
the blocks can be removed (see images 4-6). Do
not throw the bracket or blocks away. For future
cabinet movement the bracket and blocks will need
to be installed so the glass door does not receive any
damage. (See image for bracket and shipping block
removal)
Note: Keys for coolers with door locks are located in
warranty packets
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LOCATING
True Food Service Equipment, Inc.
INSTALLATION / OPERATION INSTRUCTIONS
A. Remove louver from the front of cabinet (see page
17 for louver grill removal / reinstallation) and
backguard (if applicable) from rear of cabinet.
B. Skid bolts are located in each of 4 corners inside
cabinet bottom. (See photo A).
C. Remove skid bolts. (See photo B).
D. Cut straps if applicable. (See photo C).
E. Carefully lift cabinet off of skid.
LEVELING
A. Set unit in its final location. Be sure there is
adequate ventilation in your room. Under extreme heat
conditions, (100°F+, 38°C+), you may want to install an
exhaust fan.
Warning
Warranty is void if ventilation is insufficient.
B. Proper leveling of your True cooler is critical to
operating success (for non-mobile models). Effective
condensate removal and door operation will be effected
by leveling.
C. The cooler should be leveled front to back and side
to side with a level.
D. Ensure that the drain hose or hoses are positioned in
the pan.
E. Free plug and cord from inside the lower rear of the
cooler (do not plug in).
F. The unit should be placed close enough to the
electrical supply so that extension cords are never used.
A
Removing skid from
bottom of cabinet.
Warning
Compressor warranties are void if the unit is
more than 7 ft. (2.1m) from plug-in connection.
P
B
C
REMOTE UNITS (This section applies to
remotes only!)
• Remote cabinets must be ordered as remote.
We do not recommend converting from a
standard self contained to remote system.
• All remote cabinets must be hard wired.
• No castors available.
• All remote cabinets come standard using 404A
refrigerant.
• All remote units come standard with expansion
valve, liquid line solenoid, heated condensate
pan, and defrost timer when applicable.
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• Contact True Technical Service for BTU
requirements.
• No wiring necessary between cabinet and
condensing unit.
• All remote condensing units purchased from
True are 208/230 volts single phase.
If you have any questions regarding this
section, please call True at 1-(800)-325-6152.
True Food Service Equipment, Inc.
INSTALLATION / OPERATION INSTRUCTIONS
INSTALLATION OF CASTORS OR OPTIONAL LEGS
Important Safeguard for installation of leg/castor (Images 1-5 demonstrate procedure)
Securing Castors and Legs
To obtain maximum strength and stability of the
unit, it is important that you make sure each castor
is secure. Optional legs are hand-tightened securely
against the lower rail assembly see image 4-5. The
bearing race on the castor or the top edge of the
leg must make firm contact with the rail.
Unit leveling
Four leveling shims have been provided for
leveling castored units positioned on uneven
oors. Shims must be positioned between rail
end and bearing race.
A. Turn the bearing race counter-clockwise until
the cabinet is level. Level front to back and side to
side. (diagonally)
B. Install the desired number of shims, making sure
the slot of the shim is in contact with the threaded
stem of the castor. (See image 2)
C. If more than one shim is used, turn the slot at a
90° angle so they are not in line.
D. Turn the bearing race clockwise to tighten
and secure the castor by tightening the anchoring
bolt with a 3/4 inch open-end wrench or the tool
provided. (See image 3)
CAUTION
To avoid damage to lower rail assembly,
slowly raise unit to upright position.
Note: Open holes located on the cross members of the
frame rail should be plugged before unit is in use.
1
Thread castor into the underside of
cabinet frame rail.
5
The end of the leg is adjustable
to easy leveling.
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2
For leveling, insert the shim between the
castor and frame rail.
Lower Rail
Assembly
Rail End
Snug Fit
Here
3
Use the tool provided to tighten
the castor into place.
Lower Rail Assembly
Rail End
Leveling Shim
CastorLeg
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Thread leg into cabinet bottom
frame rail.
Snug Fit
Here
Bearing
Race
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True Food Service Equipment, Inc.
INSTALLATION / OPERATION INSTRUCTIONS
INSTALLING OPTIONAL CASTORS ON A T-12FG
Final Location
A. Place styrofoam corners behind cooler for cushion
and carefully tilt unit on it’s back.
B. Remove the louvered grill by removing four
phillips-head screws.
C. Remove the four bolts from the skid with an
adjustable wrench, and locate the four castors. Castors
are placed inside cooler, within the bubble wrap.
D. Install one castor in each of the four female threaded
areas as indicated.
NOTE: Two out of the four castors are designated
with an “F” for front. These are provided with
hand-brakes. Position these castors in FRONT of
the unit.
E. When all castors have been threaded fully, replace
grill and lift unit; positioning it into its final location.
F. Ensure that the two front castors are positioned
FORWARD as illustrated and locked down with the
hand-brakes.
K. Proper leveling of your TRUE cooler is critical to
operating success. Effective condensate removal and
door operation will be effected by leveling. Adjust
castors or add shims.
WARNING:
Unit may tip forward if procedure “F” is not
strictly followed.
G. Units final location should be adequately ventilated.
Conditions where heat exceeds 100ºF require an
exhaust fan.
H. Ensure that the drain hose for hoses are positioned
in the pan.
I. Free plug and cord from inside the lower rear of the
cooler (Do Not Plug In.)
WARNING:
Warranty is VOID if ventilation is insufficient.
J. The unit should be placed close enough to the
electrical supply so that extension cords are NEVER
used.
WARNING:
Compressor warranties are void if the unit is more
than 6 1/2ft. (1.98m) from plug-in connection.
POSITIONING OF THE
CASTOR IS CRITICAL. ORIENT
THE CASTOR IN THE FORWARD
POSITION AS SHOWN
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True Food Service Equipment, Inc.
CENTER DOOR
CENTERED DOOR
INSTALLATION / OPERATION INSTRUCTIONS
SLIDE DOORS
STEP 1
Before removing slide door do not use the side
latch. Tension on the door cord is needed to
execute these operation instructions. Doors
can not be removed unless placed in specific
locations stated in these instructions.
STEP 2
Two Doo r Un its : Slide the front door so it is
centered on the cabinet. The door can not be
removed unless it is centered. See image 1
for door channel openings and image 2 for
centering door.
Three Door Units: Slide the middle door to
the right side so the glass is centered with the
left edge of the right side door. See image 3.
Image 1 (Two Door Units ONLY)
CENTERED DOOR
Gasket fasten to door bottom assures door
will remain in track when unit is placed on
uneven surface.
STEP 3
After centering the door lift it up and tilt top of
door towards the back of the unit so the rollers
are out of the top channel. Swing the bottom
of the door out of the bottom channel. Then
remove the door and set it down. See image 4.
(TWO DOOR UNITS SKIP TO STEP 6)
STEP 4
Slide right door to the left so left edge lines
up with the left edge of True Logo located
above the door. See image 5. Then lift door
out of track same way as image 4.
Image 4
True Logo
True Logo
Image 6 (Three Door Units ONLY)
Image 7
STEP 7
Let the door cord slowly retract back into
the door side channel. The knot tied at the
end of the door cord will keep the cord
from retracting all the way back into the
door channel. See image 9.
Image 8
Image 2 (Two Door Units ONLY)
CENTER DOOR
Image 3 (Three Door Units ONLY)
9
Door Cord
Knot
Image 9
STEP 1
After cabinet is installed in a final location
and correctly leveled check for any openings
when the slide doors are completely closed.
If there are any gaps/openings between
the closed doors and cabinet, the doors
will need to be adjusted.
Image 5 (Three Door Units ONLY)
STEP 5
Slide left door to the right so right edge lines
up with the end of the True Logo located at
the top of the door frame. See image 6. Then
lift door out of track same way as image 4.
STEP 6
Remove door cord from roller bracket. The
black plastic tab holding the door cord slides
out the back. See images 7 & 8.
STEP 2
Using a 7/16” wrench or adjustable wrench
and 1/8” allen wrench loosen roller and
move along slotted hole. After adjustment
has been made
tighten the
roller into
place. See
image 10.
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P-Clip keeps cord
in-place (prevents
cord damage).
TO ADJUST SLIDE DOOR
Image 10
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INSTALLATION / OPERATION INSTRUCTIONS
CONDUCTORS AND CIRCUITS
Wire Gauge for 2% Voltage Drop in Supply Circuits
115 Volt Distance In Feet To Center of Load
Amps 20 30 40 50 60 70 80 90 100 120 140 160
2 14 14 14 14 14 14 14 14 14 14 14 14
3 14 14 14 14 14 14 14 14 14 14 14 12
4 14 14 14 14 14 14 14 14 14 12 12 12
5 14 14 14 14 14 14 14 12 12 12 10 10
6 14 14 14 14 14 14 12 12 12 10 10 10
7 14 14 14 14 14 12 12 12 10 10 10 8
8 14 14 14 14 12 12 12 10 10 10 8 8
9 14 14 14 12 12 12 10 10 10 8 8 8
10 14 14 14 12 12 10 10 10 10 8 8 8
12 14 14 12 12 10 10 10 8 8 8 8 6
14 14 14 12 10 10 10 8 8 8 6 6 6
16 14 12 12 10 10 8 8 8 8 6 6 6
18 14 12 10 10 8 8 8 8 8 8 8 5
20 14 12 10 10 8 8 8 6 6 6 5 5
25 12 10 10 8 8 6 6 6 6 5 4 4
True Food Service Equipment, Inc.
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35 10 10 8 6 6 6 5 5 4 4 3 2
40 10 8 8 6 6 5 5 4 4 3 2 2
45 10 8 6 6 6 5 4 4 3 3 2 1
50 10 8 6 6 5 4 4 3 3 2 1 1
Wire Gauge for 2% Voltage Drop in Supply Circuits
230 Volts Distance In Feet To Center of Load
Amps 20 30 40 50 60 70 80 90 100 120 140 160
5 14 14 14 14 14 14 14 14 14 14 14 14
6 14 14 14 14 14 14 14 14 14 14 14 12
7 14 14 14 14 14 14 14 14 14 14 12 12
8 14 14 14 14 14 14 14 14 14 12 12 12
9 14 14 14 14 14 14 14 14 12 12 12 10
10 14 14 14 14 14 14 14 12 12 12 10 10
12 14 14 14 14 14 14 12 12 12 10 10 10
14 14 14 14 14 14 12 12 12 10 10 10 8
16 14 14 14 14 12 12 12 10 10 10 8 8
18 14 14 14 12 12 12 10 10 10 8 8 8
20 14 14 14 12 10 10 10 10 10 8 8 8
25 14 14 12 12 10 10 10 10 8 8 6 6
30 14 12 12 10 10 10 8 8 8 6 6 6
35 14 12 10 10 10 8 8 8 8 6 6 5
40 14 12 10 10 8 8 8 6 6 6 5 5
50 12 10 10 8 6 6 6 6 6 5 4 4
60 12 10 8 6 6 6 6 6 5 4 4 3
70 10 10 8 6 6 6 5 5 4 4 2 2
80 10 8 8 6 6 5 5 4 4 3 2 2
90 10 8 6 6 5 5 4 4 3 3 1 1
100 10 8 6 6 5 4 4 3 3 2 1 1
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True Food Service Equipment, Inc.
INSTALLATION / OPERATION INSTRUCTIONS
ELECTRICAL INSTRUCTIONS
A. Before your new unit is connected to a
power supply, check the incoming voltage with a
voltmeter. If anything less than 100% of the rated
voltage for operation is noted, correct immediately.
B. All units are equipped with a 7 ft. (2.1m) service
cord, and must be powered at proper operating
voltage at all times. Refer to cabinet data plate for
this voltage.
True requires that a sole use circuit be dedicated
for the unit. Failure to do so voids warranty.
WARNING
Compressor warranties are void if compressor
burns out due to low voltage.
WARNING
Power supply cord ground should not be
removed!
NOTE
To reference wiring diagram - Remove front
louvered grill, wiring diagram is positioned on the
inside cabinet wall.
SEALING CABINET TO FLOOR
Step 1 - Position Cabinet
Allow one inch between the wall and rear of
the refrigerator to assure proper ventilation. For
freezers 3 inches between the wall and rear of the
cabinet will assure proper ventilation.
Step 2 - Level Cabinet
Cabinet should be level, side to side and front to
back. Place a carpenter’s level in the interior floor
in four places:
A. Position level in the inside floor of the unit near
the doors. (Level should be parallel to cabinet
front). Level cabinet.
B. Position level at the inside rear of cabinet.
(Again level should be placed parallel to cabinet
back).
C. Perform similar procedures to steps a & b by
placing the level on inside floor (left and right
sides - parallel to the depth of the cooler). Level
cabinet.
Step 3
Draw an outline on the base on the floor.
Step 4
Raise and block the front side of the cabinet.
Step 5
Apply a bead of “NSF Approved Sealant”, (see list
below), To floor on half inch inside the outline
drawn. The bead must be heavy enough to seal
the entire cabinet surface when it is down on the
sealant.
Step 6
Raise and block the rear of the cabinet
Step 7
Apply sealant on floor as outline in Step 5. on other
three sides.
Step 8
Examine to see that cabinet is sealed to floor
around entire perimeter.
Asphalt floors are very susceptible to chemical
attack. A layer of tape on the floor prior to
applying the sealant will protect the floor.
NSF Approved Sealants:
1. Minnesota Mining #ECU800 Caulk
2. Minnesota Mining #ECU2185 Caulk
3. Minnesota Mining #ECU1055 Bead
4. Minnesota Mining #ECU1202 Bead
5. Armstrong Cork - Rubber Caulk
6. Products Research Co. #5000 Rubber Caulk
7. G.E. Silicone Sealer
8. Dow Corning Silicone Sealer
Note:
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True Food Service Equipment, Inc.
INSTALLATION / OPERATION INSTRUCTIONS
FREEZERS ONLY! (COMPRESSOR BAND REMOVAL)
PLEASE CHECK YOUR COMPRESSOR. IF THERE IS A SHIPPING BAND, PLEASE REMOVE.
WARNING:
COMPRESSOR BAND MUST BE REMOVED
BEFORE UNIT IS CONNECTED TO POWER
SUPPLY.
The metal band can be reached from the rear of
the unit. A pair of tin snips will cut through the
band. Once the band is located and removed. You
may proceed with the installation of your new
equipment. (See image to the right).
Cutting band that is around compressor
STARTUP
A. The compressor is ready to operate. Plug in the
cooler.
B. Temperature control set at No. 4 position gives
refrigerators an approximate temperature of 35°F.
Allow unit to function several hours, completely
cooling cabinet before changing the control setting.
C. Excessive tampering with the control could
lead to service difficulties. Should it ever become
necessary to replace temperature control, be sure it
is ordered from your True dealer or recommended
service agent.
D. Good air flow in your True unit is critical. Be
careful to load product so that it neither presses
against the back wall, nor comes within four inches
of the evaporator housing. Refrigerated air off the
coil must circulate down the back wall.
NOTE
If the cooler is disconnected or shut off, wait ve
minutes before starting again.
RECOMMENDATION
Before loading product we recommend you
run your True unit empty for two to three days.
This allows you to be sure electrical wiring and
installation are correct and no shipping damage
has occurred. Remember, our factory warranty
does not cover product loss!
REPLACEMENT PARTS
TRUE maintains a record of the cabinet serial
number for your cooler. If at any time during
the life of your cooler, a part is needed, you
may obtain this part by furnishing the model
number and serial number to the company from
whom you purchased the cooler. Call Toll-Free:
(800)-424-TRUE (Direct to Parts Department).
(800)-325-6152 (U.S.A. & Canada only) or call:
(636)-240-2400.
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True Food Service Equipment, Inc.
INSTALLATION / OPERATION INSTRUCTIONS
SHELVING INSTALLATION / OPERATION &
LIGHT SWITCH LOCATION
SHELF & ORGANIZER INSTALLATION:
Step 1
A. Hook shelf clips onto shelf standards.
(see illustration).
B. Position all four shelf clips equal in distance
from the floor for flat shelves.
T-Series
& GDM-5
WIRE SHELVES:
Wire shelves are oriented so that cross support bars
are facing down.
Airflow
Guard
NOTE:
T-Series models include an airflow guard on the rear
of shelves to maintain an air space at the rear of the
cabinet. (see illustration).
Step 2
Place shelves on shelf clips making sure all corners
are seated properly.
Shelf
Shelf
Shelf
Clip
Pillaster
LIGHT SWITCH LOCATION:
Light switch location depends upon the T-Series model.
Most T-Series models will have the light switch located
inside the unit on the right side of the ceiling. Most
instances the switch is located next to the temperature
control. Some models have the switch located on the
right side of the evaporator housing along the interior
ceiling.
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True Food Service Equipment, Inc.
INSTALLATION / OPERATION INSTRUCTIONS
FREEZERS DEFROST TIME CLOCK OPERATION
T-19F, T-19FZ, T-23F
Defrost System!
This defrost system is time initiated
/ time terminated. The refrigeration
system does not restart until the
defrost cycle has timed out.
REQUIRED TOOLS:
• Phillips Screwdriver
• 1/4” Nut Driver or Socket
Locating The Defrost Timer:
See page 2 for removing louver grill instructions.
* T-23F-2 / T-23DT Grill must be
reattached correctly for proper
operation.
Single Door Models:
Defrost timer is located in the lower right corner
behind the louvered grill (inside galvanized
electrical box).
Outer most dial. White tabs represent 15 minutes of defrost time.
ALL OTHER UNITS.
Defrost System!
This defrost system is temperature
terminated, however the time clock
has been designed with a time
termination back-up.
REQUIRED TOOLS:
• Phillips Screwdriver
• 1/4” Nut Driver or Socket
Locating The Defrost Timer:
See page 2 for removing louver grill
instructions.
Two Door Models:
Defrost timer is located in the middle of the
cabinet, behind the louvered grill. Timer
is mounted to the left of the centered ballast
box (Inside of gray timer box).
Three Door Models:
Defrost timer is located on the left upright
post behind the louvered grill (Inside of
gray timer box).
Outer most dial. White
tabs represent 15
minutes of defrost time.
Time of day.
Inner most dial.
Setting the timer:
(UNPLUG UNIT FROM
POWER SUPPLY!)
DO NOT SET THE TIME BY
ROTATING THE “OUTER” DIAL.
Turn the minute hand clockwise until the
time of day on the outer dial is aligned with
the triangle marker on the inner dial (two
o’clock position).
Factory setting 2 am, 8 am, 2 pm, 8 pm.
15 minutes in length. True recommends
maximum 15 minute defrost cycles &
minimum 4 defrost periods per day.
Setting the timer:
(UNPLUG UNIT FROM
POWER SUPPLY!)
DO NOT SET THE TIME BY
ROTATING THE “OUTER” DIAL.
Turn the minute hand clockwise until the time of
day on the outer dial is aligned with the triangle
marker on the inner dial (two o’clock position).
The following procedure may be
followed to customize your needs.
STEP 1
In order to program the time to begin the defrost
cycle, flip the white tabs out to set the defrost
time. To eliminate a defrost time flip the white
tabs back toward the center of the Defrost Timer.
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The following procedure may be
followed to customize your needs.
STEP 1
In order to program the time to begin the
defrost cycle, flip the white tabs out to set
the defrost time. To eliminate a defrost
time flip the white tabs back toward the
center of the Defrost Timer.
NOTE:
True recommends a minimum 30
minute (2 tabs) defrost cycle three
times per day.
(Except T-19F/19FZ/23F).
The white tabs located on the outmost area
of the time clock have been factory set
for (6:00 a.m., 2:00 p.m., and 10:00 p.m.).
Each tab represents 15 minutes of defrost
time. Notice that at each defrost time two
white tabs are set for 15 minutes each for a
total of 30 minutes of defrost.
High usage, high temperature,
Defrost Timer Box Image 1
All models except T-19F, T-19FZ, T-23F.
WARNING:
and high humidity may
require additional defrost
settings per day. Once clock
is set & grill is correctly
reinstalled cabinet can be
plugged in.
True Food Service Equipment, Inc.
INSTALLATION / OPERATION INSTRUCTIONS
IF THE COMPRESSOR WILL
NOT RUN
1. If there is no voltage at the
compressor terminals, follow the
wiring diagram and check back from
compressor to the power supply to find
where the circuit is interrupted.
2. If power is available at the
compressor terminals, and the
compressor does not run, check the
voltage at the compressor terminals
while attempting to start the
compressor.
If voltage at the compressor terminals is
below 90% of the nameplate voltage, it
is possible the motor may not develop
sufficient torque to start. Check to
determine if wire sizes are adequate,
electrical connections are loose, the
circuit is overloaded, or if the power
supply is inadequate.
3. On single phase compressors,
a defective capacitor or relay may
prevent the compressor starting. If
the compressor attempts to start but
is unable to do so, or if there is a
humming sound, check the relay to
see if the relay contacts are damaged
or fused. The relay points should be
closed during the initial starting cycle,
but should open as the compressor
comes up to speed.
Remove the wires from the starting
relay and capacitors. Use a high
voltage ohmmeter to check for
continuity throughout the relay
coil. Replace the relay if there is not
continuity. Use an ohmmeter to check
across the relay contacts. Potential
relay contacts are normally closed when
the relay is not energized, current relay
contacts are normally open. If either
gives an incorrect reading, replace the
relay.
Any capacitor found to be bulging,
leaking, or damaged should be
replaced.
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Make sure capacitors are discharged
before checking. Check for continuity
between each capacitor terminal and the
case. Continuity indicates a short, and
the capacitor should be replaced.
Substitute a “known to be good” start
capacitor if available. If compressor
then starts and runs properly, replace
the original start capacitor.
If a capacitor tester is not available, an
ohmmeter may be used to check run
and start capacitors for shorts or open
circuits. Use an ohmmeter set to its
highest resistance scale, and connect
prods to capacitor terminals.
a) With a good capacitor, the
indicator should first move zero, and
then gradually increase to infinity.
b) If there is no movement of the
ohmmeter indicator, an open circuit is
indicated.
c) If the ohmmeter indicator
moves to zero, and remains there or on
a low resistance reading, a short circuit
is indicated. Defective capacitors
should be replaced.
4. If the correct voltage is available
at the compressor terminals, and no
current is drawn, remove all wires from
the terminals and check for continuity
through the motor windings. On single
phase motor compressors, check for
continuity from terminals C to R, and C
to S. On compressors with line break
inherent protectors, an open overload
protector can cause a lack of continuity.
If the compressor is warm, wait one
hour for the compressor to cool and
recheck. If continuity cannot be
established through all motor windings,
the compressor should be replaced.
Check the motor for ground by means
of a continuity check between the
common terminal and the compressor
shell. If there is a ground, replace the
compressor.
5. If the compressor has an external
protector, check for continuity through
the protector or protectors. All external
inherent protectors on compressors can
be replaced in the field.
IF THE MOTOR COMPRESSOR
STARTS BUT TRIPS
REPEATEDLY ON THE
OVERLOAD PROTECTOR
1. Check the compressor suction
and discharge pressures while the
compressor is operating. Be sure the
pressures are within the limitations
of the compressor. If pressures are
excessive it may be necessary to clean
the condenser, purge air from the
system, replace crankcase pressure
regulating valve.
An excessively low suction pressure
may indicate a loss of charge.
On units with no service gauge parts
where pressures can be checked, check
condenser to be sure it is clean and fan
is running. Excessive temperatures on
suction and discharge line may also
indicate abnormal operating conditions.
2. Check the line voltage at the motor
terminals while the compressor is
operating. The voltage should be
within 10% of the nameplate voltage
rating. If outside those limits, the
voltage supply must be brought
within the proper range, or a motor
compressor with different electrical
characteristics must be used.
3. Check the amperage drawn while
the compressor is operating. Under
normal operating conditions, the
amperage drawn will seldom exceed
110% of the nameplate amperage.
High amperage can be caused by low
voltage, defective running capacitors,
or a defective starting relay.
Continued on next page
15
True Food Service Equipment, Inc.
INSTALLATION / OPERATION INSTRUCTIONS
4. If all operating conditions are
normal, the voltage supply at the
compressor terminals balanced and
within limits, the compressor crankcase
temperature within normal limits,
and the amperage drawn within the
specified range, the motor protector
may be defective, and should be
replaced.
If the operating conditions are normal
and the compressor is running
excessively hot for no observable
reason, or if the amperage drawn is
above the normal range and sufficient
to repeatedly trip the protector, the
compressor has internal damage and
should be replaced.
IF THE COMPRESSOR RUNS
BUT WILL NOT REFRIGERATE
1. Check the refrigerant charge.
Check the evaporator surface
to determine if it is evenly cold
throughout, or if partially starved. A
lack of charge may be indicated by
light, fluffy frost at the evaporator inlet.
Add refrigerant if necessary.
2. Check the compressor suction
pressure. An abnormally low pressure
may indicate a loss of refrigerant
charge, a malfunctioning capillary tube,
a lack of evaporator capacity possibly
due to icing or low air flow, or a
restriction in the system.
Often a restriction in a drier or strainer
can be identified by frost or a decrease
in temperature across the restriction due
to the pressure drop in the line. This
will be true only if liquid refrigerant
is in the line at the restricted point,
since any temperature change due to
restriction would be caused by the
flashing of liquid into vapor as the
pressure changes.
Any abnormal restriction in the system
must be corrected.
3. Check the compressor discharge
pressure. An abnormally high
discharge pressure can cause a loss of
capacity, and can be caused by a dirty
condenser, a malfunctioning condenser
fan, or air in the system.
4. If the suction pressure is high,
and the evaporator and condenser
are functioning normally, check the
compressor amperage draw. An
amperage draw near or above the
nameplate rating indicates normal
compressor or unit may have damaged
valves.
An amperage draw considerably below
the nameplate rating may indicate a
broken suction reed or broken
connecting rod in the compressor.
DIAGNOSIS AND
REPLACEMENT OF FREEZER
CABINET COMPONENTS
1. Defrost Time Clock
A. Check timer motor to be sure
it runs.
B. Check contacts on the defrost
timer.
C. Check solenoid windings for
continuity to ensure contact
switching.
D. Check to be sure defrost
actuator pins are in proper
position.
E. Check all wires in the timer for
tightness to terminals and
broken wires.
2. Defrost Control On The
Evaporator Drain Pan
A. If the defrost time is always
35 minutes (or whatever duration
the elapsed time adjustment is set
at) and the fan motors do not delay
after a defrost cycle and it has been
determined that the solenoid in the
defrost clock is functioning, change
the defrost control in the evaporator
compartment in the top of the
freezer. This control is attached to the
evaporator drain pan.
3. Coil Defrost Heater
A. Lower the evaporator cover.
Disconnect the coil heater by removing
the wire nuts at the point where the
heater joins the electrical circuit of the
freezer in the evaporator compartment.
Check heater for continuity with an
ohmmeter. If the heater is defective,
cut the bale wires holding the heater
to the coil and remove the heater.
Replace with a new heater using bale
wires provided.
4. Drain Tube Heater
A. Lower the evaporator cover.
Disconnect the drain tube heater by
removing the wire nuts at the point
where the heater joins the electrical
circuit of the freezer in the evaporator
compartment. Check the drain tube
heater with an ohmmeter.
B. If the drain tube heater is
defective, disconnect the drain tube
from the rigid plastic drain, bend the
tabs that hold the evaporator drain pan
to the evaporator cover and raise the
drain pan so that the flexible heater is
visible, pull heater out of the plastic
drain tube and replace. Connect heater
to the electrical circuit in the evaporator
compartment.
5. Cabinet Temperature
Control
A. Remove the two screws on the
right side of the evaporator housing
that holds the control mounting plate.
Reach behind the evaporator housing
on the control side of the cabinet
and pull the control bulb out of the
receptacle in the roof of the cabinet.
Disconnect the wires from the control.
Check control for continuity, replace if
defective.
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True Food Service Equipment, Inc.
INSTALLATION / OPERATION INSTRUCTIONS
Light Cover Installation for T-12FG
REQUIRED TOOLS
• none
- IMPORTANT -
- IMPORTANT -
Before replacing light cover
Before installing lamp cover
turn cabinet on and wait until it
turn cabinet on and allow it to
reaches temperature.
reach temperature.
STEP 1
Locate rubber gasket behind lamp holder
mounted to evaporator housing. (See
Image 1).
STEP 2
Fit the bottom edge of the lamp cover
into the bottom groove of the rubber
gasket and rotate upwards while
working the edges into the rest of the
rectangular groove. (See Images 2-3).
(slide fingers underneath top edges of
rubber gasket and push rubber over the
top lip of the lamp shield)
1
Rubber Gasket
Lamp Holder
2
STEP 3
Be sure lamp cover is seated properly in
rubber gasket.
- NOTE -
- IMPORTANT -
If cabinet is turned off and
interior allowed to warm up
Before replacing light cover
turn cabinet on and wait until it
lamp cover may become loose
reaches temperature.
and require reinstallation.
Follow directions above.
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Lamp Cover
3
17
True Food Service Equipment, Inc.
MAINTENANCE, CARE & CLEANING
MAINTENANCE, CARE & CLEANING
CLEANING THE CONDENSER COIL
When using electrical appliances, basic safety precautions should be followed, including the following:
REQUIRED TOOLS:
• Phillips Screwdriver
• Stiff Bristle Brush
• Adjustable Wrench
• Air Tank or CO2 Tank
• Vacuum Cleaner
Step 1
Disconnect power to unit.
Step 2
SLIDE DOOR MODELS: (See Image 1)
Take off lower grill assembly by removing two (2)
screws in lower corners. (older models may have snap
lock tabs instead of screws).
Loosen screws holding the top pivot pins. Swing grill
up and remove frame hooks from pivot pins at top of
louver.
SWING DOOR MODELS: (See Image 2)
Take off lower grill assembly by opening the door and
removing screws from the top of the louver grill. Some
models have a door light switch. Please use caution
when removing the grill on these models. Do not pinch
wires. For reinstall, reattach the grill to the magnets on
front of the cabinet and reinstall the screws on top of
the grill.
Step 3
Remove bolts anchoring compressor assembly
to frame rails and carefully slide out. (tube
connections are flexible)
Step 4
Clean off accumulated dirt from the condenser coil and
the fan with a stiff bristle brush.
Step 5
Lift cardboard cover above fan at plastic plugs and
carefully clean condenser coil and fan blades.
Step 6
INDOOR LOCATION:
After brushing condenser coil vacuum dirt from coil,
and interior floor.
OUTDOOR LOCATION:
(GDM-33, GDM-47, and GDM-49 only) After brushing
condenser coil blow CO
side to fan. (See Image 4.)
through condenser from fin
2
Step 7
Replace cardboard cover. Carefully slide compressor
assembly back into position and replace bolts.
Step 8
Reinstall louver assembly onto unit with appropriate
fastener and clips. Tighten all screws.
Step 9
Connect unit to power and check to see if compressor
is running.
Image 1. Slide
Door Models
Image 2. Swing Door Models
P
Image 3.
REMOVE COVER MAKE POWER CONNECTION
E. McCabe
1227-5
NEPCO/CENTRALAB
Image 4.
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True Food Service Equipment, Inc.
MAINTENANCE, CARE & CLEANING
IMPORTANT WARRANTY INFORMATION
Condensers accumulate dirt and require cleaning every 30 days. Dirty condensers result in compressor
failure, product loss, and lost sales... which are not covered by warranty.
If you keep the Condenser clean you will minimize your service expense and lower your electrical costs.
The Condenser requires scheduled cleaning every thirty days or as needed.
Air is pulled through the Condenser continuously, along with dust, lint, grease, etc.
A dirty Condenser can result in NON-WARRANTEED part & Compressor Failures, Product Loss, and Lost
Sales.
Proper cleaning involves removing dust from the Condenser. By using a soft brush, or vacuuming the
Condenser with a shop vac, or using CO2, nitrogen, or pressurized air.
If you cannot remove the dirt adequately, please call your refrigeration service company.
On most of the units the condenser is accessible in the rear of the unit. You must remove the cabinet grill
to expose the Condenser.
The Condenser looks like a group of vertical ns. You need to be able to see through the condenser for
the unit to function at maximum capacity. Do not place lter material in front of condensing coil. This
material blocks air- ow to the coil similar to having a dirty coil.
THE CLEANING OF THE CONDENSER IS NOT
COVERED BY THE WARRANTY!
HOW TO CLEAN THE CONDENSER:
1. Disconnect the electrical power to the unit.
2. Remove the louvered grill.
3. Vacuum or brush the dirt, lint, or debris from the nned condenser coil.
4. If you have a signi cant dirt build up you can blow out the condenser with compressed air. (CAUTION
MUST BE USED to avoid eye injury. Eye protection is recommended.)
5. When nished be sure to replace the louvered grill. The grill protects the condenser.
6. Reconnect the electrical power to the unit.
If you have any questions, please call True Manufacturing at 636-240-2400 or 800-325-6152 and ask for the
Service Department. Service Department Availability Monday-Friday 7:30 a.m. to 5:30p.m.
and Saturday 8:00 a.m. to 12:00 a.m. CST.
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True Food Service Equipment, Inc.
MAINTENANCE, CARE & CLEANING
TEMPERATURE CONTROL ADJUSTMENT FOR
HIGH ALTITUDE ONLY!
TERMS:
__________ STEP 4 ___________
Cut-out - Temperature sensed
by the controller that shuts the
compressor off.
Cut-in - Temperature sensed
by the controller that turns the
compressor on.
REQUIRED TOOLS
• Phillips Head Screwdriver
• 5/64” or 2 mm Allen Wrench
• T-7 Torx Wrench
For high elevation installations,
it may be necessary to
“warm-up” the set points. To
make the adjustment, insert
the appropriate tool in each
adjustment screw and turn 1/4
of a revolution clockwise (to
the right). This procedure will
adjust both the cut-in and cut-out
about 2°F warmer.
__________ STEP 5 ___________
__________ STEP 1 ___________
Unplug the cooler.
__________ STEP 2 ___________
Remove the screws that secure
the temperature control to the
inset box lower left side of the
cabinet (when facing the front of
the cabinet).
__________ STEP 3 ___________
Pull out gently from cabinet.
NOTE:
Mechanical temperature
controllers are affected when
functioning at high altitude.
The cut-in and cut-out
temperatures will be colder
than when the controller
functions closer to sea level.
Make sure to reconnect the pink
wire to the proper spade
terminal when reinstalling.
Danfoss Temperature Control (High Altitude Only!)
Cut-out Adjustment Screw Allen
(5/64” or 2 mm) (clockwise for
warmer)
Cut-in Adjustment Screw Torx (T-7)
(clockwise for warmer)
Compressor Connection (pink)
Compressor Connection (pink)
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True Food Service Equipment, Inc.
MAINTENANCE, CARE & CLEANING
Stainless Steel Equipment Care and Cleaning
CAUTION: Do not use any steel wool, abrasive or chlorine based products to clean stainless
steel surfaces.
Stainless Steel Opponents
There are three basic things which can break down your stainless steel’s passivity layer and allow
corrosion to rear its ugly head.
1) Scratches from wire brushes, scrapers, and steel pads are just a few examples of items that can be
abrasive to stainless steel’s surface.
2) Deposits left on your stainless steel can leave spots. You may have hard or soft water depending on
what part of the country you live in. Hard water can leave spots. Hard water that is heated can
leave deposits if left to sit too long. These deposits can cause the passive layer to break down and
rust your stainless steel. All deposits left from food prep or service should be removed as soon as
possible.
3) Chlorides are present in table salt, food, and water. Household and industrial cleaners are the worst
type of chlorides to use.
8 steps that can help prevent rust on stainless steel:
1. Using the correct cleaning tools
Use non-abrasive tools when cleaning your stainless steel products. The stainless steel’s passive
layer will not be harmed by soft cloths and plastic scouring pads. Step 2 tells you how to find the
polishing marks.
2. Cleaning along the polish lines
Polishing lines or “grain” are visible on some stainless steels. Always scrub parallel to visible lines
on some stainless steels. Use a plastic scouring pad or soft cloth when you cannot see the grain.
3. Use alkaline, alkaline chlorinated or non-chloride containing cleaners
While many traditional cleaners are loaded with chlorides, the industry is providing an ever
increasing choice of non-chloride cleaners. If you are not sure of your cleaner’s chloride content
contact your cleaner supplier. If they tell you that your present cleaner contains chlorides, ask if
they have an alternative. Avoid cleaners containing quaternary salts as they can attack stainless
steel, causing pitting and rusting.
4. Water Treatment
To reduce deposits, soften the hard water when possible. Installation of certain filters can remove
corrosive and distasteful elements. Salts in a properly maintained water softener can be to your
advantage. Contact a treatment specialist if you are not sure of the proper water treatment.
5. Maintaining the cleanliness of your food equipment
Use cleaners at recommended strength (alkaline, alkaline chlorinated or non-chloride). Avoid
build-up of hard stains by cleaning frequently. When boiling water with your stainless steel
equipment, the single most likely cause of damage is chlorides in the water. Heating any cleaners
containing chlorides will have the same damaging effects.
6. Rinse
When using chlorinated cleaners you must rinse and wipe dry immediately. It is better to wipe
standing cleaning agents and water as soon as possible. Allow the stainless steel equipment to air
dry. Oxygen helps maintain the passivity film on stainless steel.
7. Hydrochloric acid (muriatic acid) should never be used on stainless steel
8. Regularly restore/passivate stainless steel
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True Food Service Equipment, Inc.
MAINTENANCE, CARE & CLEANING
Stainless Steel Equipment Care and Cleaning
Recommended cleaners for certain situations / environments of stainless steel
A) Soap, ammonia and detergent medallion applied with a cloth or sponge can be used for routine
cleaning.
B) Arcal 20, Lac-O-Nu Ecoshine applied provides barrier film for fingerprints and smears.
C) Cameo, Talc, Zud First Impression is applied by rubbing in the direction of the polished lines for
stubborn stains and discoloring.
D) Easy-off and De-Grease It oven aid are excellent for removals on all finishes for grease-fatty acids,
blood and burnt-on foods.
E) Any good commercial detergent can be applied with a sponge or cloth to remove grease and oil.
F) Benefit, Super Sheen, Sheila Shine are good for restoration / passivation.
NOTE:
The use of stainless steel cleaners or other such solvents is not
recommended on plastic parts. Warm soap and water will suffice.
LIGHT BULB REPLACEMENT
IDL (Integrated Door Lighting)
WARNING:
Disconnect power to cabinet before
replacing light bulbs.
INTERIOR LIGHTS:
Simply unscrew the light bulb(See Image 1 & 2).
IDL (INTEGRATED DOOR LIGHTING):
Squeeze the plastic lampshield together and pull
away from the door (See Image 3).
Push the bulb down while pulling the spring
activated lampholder up. This will give you
enough clearance to take the bulb out
(See Image 4).
1
Interior Light
2
Interior Light
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3
IDL (Integrated Door Lighting) IDL (Integrated Door Lighting)
4
T
RUE
R
EFRIGERATION
®
MADE IN
U.S.A.
SINCE 1945
TRUE warrants to the original purchaser of every new TRUE refrigerated unit, the cabinet and all parts thereof, to be free from defects in material or
workmanship, under normal and proper use and maintenance service as specified by TRUE and upon proper installation and start-up in accordance with
the instruction packet supplied with each TRUE unit. TRUE’s obligation under this warranty is limited to a period of one (1) year from the date of original
installation or 15 months after shipment date from TRUE, whichever occurs first.
Any part covered under this warranty that are determined by TRUE to have been defective within one (1) year of original installation or fifteen (15)
months after shipment date from manufacturer, whichever occurs first, is limited to the repair or replacement, including labor charges, of defective parts or
assemblies. The labor warranty shall include standard straight time labor charges only and reasonable travel time, as determined by TRUE.
In addition to the one (1) year warranty stated above, TRUE warrants its hermetically and semi-hermetically sealed compressor to be free from defects
in both material and workmanship under normal and proper use and maintenance service for a period of four (4) additional years from the date of original
installation but not to exceed five (5) years and three (3) months after shipment from the manufacturer.
Compressors determined by TRUE to have been defective within this extended time period will, at TRUE’s option, be either repaired or replaced with a
compressor or compressor parts of similar design and capacity.
The four (4) year extended compressor warranty applies only to hermetically and semi-hermetically sealed parts of the compressor and does not apply
to any other parts or components, including, but not limited to, cabinet, paint finish, temperature control, refrigerant, metering device, driers, motor starting
equipment, fan assembly or any other electrical component, etcetera.
The four year compressor warranty detailed above will be voided if the following procedure is not carefully adhered to:
1. This system contains R404A or R134A refrigerant and polyol ester lubricant. The polyol ester lubricant has rapid moisture absorbing qualities. If long
exposure to the ambient conditions occur, the lubricant must be removed and replaced with new. For oil amounts and specifications please call True
technical service department (800-325-6152). Failure to comply with recommended lubricant specification will void the compressor warranty.
2. Drier replacement is very important and must be changed when a system is opened for servicing. A drier using XH-7 desiccant or an exact
replacement solid core drier must be used. The new drier must also be the same capacity as the drier being replaced.
3. Micron level vacuums must be achieved to insure low moisture levels in the system. 500 microns or lower must be obtained.
All claims for labor or parts must be made directly through TRUE. All claims should include: model number of the unit, the serial number of the cabinet,
proof of purchase, date of installation, and all pertinent information supporting the existence of the alleged defect.
In case of warranty compressor, the compressor model tag must be returned to TRUE along with above listed information.
Any action or breach of these warranty provisions must be commenced within one (1) year after that cause of action has occurred.
TRUE’s sole obligation under this warranty is limited to either repair or replacement of parts, subject to the additional limitations below. This warranty
neither assumes nor authorizes any person to assume obligations other than those expressly covered by this warranty.
NO CONSEQUENTIAL DAMAGES. TRUE IS NOT RESPONSIBLE FOR ECONOMIC LOSS; PROFIT LOSS; OR SPECIAL, INDIRECT, OR CONSEQUENTIAL DAMAGES,
INCLUDING WITHOUT LIMITATION, LOSSES OR DAMAGES ARISING FROM FOOD OR PRODUCT SPOILAGE CLAIMS WHETHER OR NOT ON ACCOUNT OF
REFRIGERATION FAILURE.
WARRANTY IS NOT TRANSFERABLE. This warranty is not assignable and applies only in favor of the original purchaser/user to whom delivered. ANY SUCH
ASSIGNMENT OR TRANSFER SHALL VOID THE WARRANTIES HEREIN MADE AND SHALL VOID ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING ANY WARRANTY
OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.
IMPROPER USAGE. TRUE ASSUMES NO LIABILITY FOR PARTS OR LABOR COVERAGE FOR COMPONENT FAILURE OR OTHER DAMAGES RESULTING FROM
IMPROPER USAGE OR INSTALLATION OR FAILURE TO CLEAN AND/OR MAINTAIN PRODUCT AS SET FORTH IN THE WARRANTY PACKET PROVIDED WITH THE UNIT.
RESIDENTIAL APPLICATIONS: True assumes no liability for parts or labor coverage for component failure or other damages resulting from installation in
non-commercial or residential applications.
ALTERATION, NEGLECT, ABUSE, MISUSE, ACCIDENT, DAMAGE DURING TRANSIT OR INSTALLATION, FIRE, FLOOD, ACTS OF GOD. TRUE is not responsible for
the repair or replacement of any parts that TRUE determines have been subjected after the date of manufacture to alteration, neglect, abuse, misuse,
accident, damage during transit or installation, fire, flood, or act of God.
IMPROPER ELECTRICAL CONNECTIONS. TRUE IS NOT RESPONSIBLE FOR THE REPAIR OR REPLACEMENT OF FAILED OR DAMAGED COMPONENTS RESULTING
FROM ELECTRICAL POWER FAILURE, THE USE OF EXTENSION CORDS, LOW VOLTAGE, OR VOLTAGE DROPS TO THE UNIT.
NO IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE: THERE ARE NO OTHER WARRANTIES, EXPRESSED, IMPLIED OR
STATUTORY, EXCEPT THE ONE (1) YEAR PARTS & LABOR WARRANTY AND THE ADDITIONAL FOUR (4) YEAR COMPRESSOR WARRANTY AS DESCRIBED ABOVE.
THESE WARRANTIES ARE EXCLUSIVE AND IN LIEU OF ALL OTHER WARRANTIES, INCLUDING IMPLIED WARRANTY AND MERCHANTABILITY OR FITNESS FOR A
PARTICULAR PURPOSE. THERE ARE NO WARRANTIES WHICH EXTEND BEYOND THE DESCRIPTION ON THE FACE HEREOF.
OUTSIDE U.S./Canada: This warranty does not apply to, and TRUE is not responsible for, any warranty claims made on products sold or used outside the
United States or Canada.
WARRANTY INFORMATION (U.S.A & CANADA ONLY!)
ONE YEAR PARTS & LABOR WARRANTY
ADDITIONAL FOUR YEAR COMPRESSOR WARRANTY
404A/134A COMPRESSOR WARRANTY
WARRANTY CLAIMS
WHAT IS NOT COVERED BY THIS WARRANTY
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