True Manufacturing Company TCGD-50 User Manual

TCGD-50

TRUE FOOD SERVICE EQUIPMENT, INC.

2001 East Terra Lane • P.O. Box 970 • O’Fallon, Missouri 63366

(636)-240-2400 • FAX [phone] • INT’L FAX [phone] • [phone]

Parts Department (800)424-TRUE • Parts Department FAX# [phone]

INSTALLATION MANUAL FOR

TCGD DISPLAY CASES (DRY BAKERY) MODELS

TABLE OF CONTENTS

Safety Information

Safety Precautions ––––––––––––––––––––––– 1
Proper Disposal –––––––––––––––––––––––––– 2
Connecting Electricity ––––––––––––––––––––– 3
Adapter Plugs ––––––––––––––––––––––––––– 3

Installation / Operation Instructions

Ownership –––––––––––––––––––––––––––––– 4
Required Tools ––––––––––––––––––––––––––– 4
Uncrating ––––––––––––––––––––––––––––––– 4
Locating –––––––––––––––––––––––––––––––– 5
Leveling Cabinet ––––––––––––––––––––––––– 5
Electrical Instructions ––––––––––––––––––––– 6
Start-up –––––––––––––––––––––––––––––––– 6
Wire Gauge Chart –––––––––––––––––––––––– 7
Shelving Installation –––––––––––––––––––––– 8
Installing Optional Castors ––––––––––––––––– 9
Installing Optional Formica Kit ––––––––––––– 10

Maintenance, Care & Cleaning

Optional Sealing Cabinet To Floor –––––––––– 11
Cabinet Cleaning –––––––––––––––––––––––– 11

TCGD-77

Light Bulb Replacement ––––––––––––––––––– 12
Warranty (U.S.A. and Canada ONLY!) ––––––– 13

* Spanish, German, and French versions included.

CONGRATULATIONS!

You have just purchased the finest display case

available. You can expect many years of

trouble-free operation.

CURVED GLASS DISPLAY CASES

- DRY BAKERY -

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4/6/06 1K SB #912625

True Food Service Equipment, Inc.

SAFETY INFORMATION

How to Maintain Your Unit

to Receive the Most Efficient and

Successful Operation

You have selected one of the finest display cases made. It is manufactured under strict quality

controls with only the best quality materials available. Your TRUE cooler, when properly

maintained, will give you many years of trouble-free service.

WARNING!

Use this appliance for its intended purpose as described in this Owner Manual.

SAFETY PRECAUTIONS

When using electrical appliances, basic safety precautions should be followed, including the following:

• This display case must be properly installed
and located in accordance with the Installation
Instructions before it is used.

• Do not allow children to climb, stand or hang on
the shelves in the display case. They could dam­age the cabinet and seriously injure themselves.

• Do not store or use gasoline or other flammable
vapors and liquids in the vicinity of this or any
other appliance.

• Keep fingers out of the “pinch point” areas;
clearances between the doors and between
the doors and cabinet are necessarily small; be
careful closing doors when children are in the
area.

NOTE: We strongly recommend that any servicing be
performed by a qualified individual.

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True Food Service Equipment, Inc.

SAFETY INFORMATION

DANGER!

RISK OF CHILD ENTRAPMENT

PROPER DISPOSAL OF THE DISPLAY CASE

Child entrapment and suffocation are not problems
of the past. Junked or abandoned display cases are
still dangerous… even if they will sit for “just a few
days.” If you are getting rid of your old display case,
please follow the instructions below to help pre­vent accidents.

Before You Throw Away Your Old Display Case:

• Take off the doors.

• Leave the shelves in place so that children may

not easily climb inside.

USE OF EXTENSION CORDS

NEVER USE AN EXTENSION CORD! TRUE will not warranty any display case that has been connected to an
extension cord (applies to cabinets ordered with optional 12" power cord).

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True Food Service Equipment, Inc.

SAFETY INFORMATION

WARNING!

HOW TO CONNECT ELECTRICITY

Hard wiring is required on standard "Dry" Display Cases.
Optional 12" (30.5 cm) corded model available, factory installed only
(exterior scale receptacle will not be included with this option).

Before your new display case is connected to a
power supply, check the incoming voltage with a
voltmeter. If anything less than 100% of the rated
voltage for operation is noted, correct immediately.

Have the circuit checked by a qualified electrician
to make sure it is properly grounded.

The display case should always be use it’s own
individual electrical circuit, which has a voltage
rating that matches the rating plate.

This provides the best performance and also
prevents overloading building wiring circuits which
could cause a fire hazard from overheated wires.

For models with Optional 12" (30.5 cm) cord.

The power cord of this appliance is equipped
with a 3-prong (grounding) plug which mates
with a standard 3-prong (grounding) wall outlet to
minimize the possibility of electric shock hazard
from this appliance.

Have the circuit checked by a qualified electrician
to make sure it is properly grounded.

If the outlet is a standard 2-prong outlet, it is your
personal responsibility and obligation to have it
replaced with the properly grounded 3-prong wall
outlet.

The display case should always be plugged into
it’s own individual electrical circuit, which has a
voltage rating that matches the rating plate.

This provides the best performance and also
prevents overloading building wiring circuits which
could cause a fire hazard from overheated wires.

Never unplug your display case by pulling on
the power cord. Always grip plug firmly and pull
straight out from the outlet.

Repair or replace immediately all power cords that
have become frayed or otherwise damaged. Do not
use a cord that shows cracks or abrasion damage
along its length or at either end.

When removing the display case away from the
wall, be careful not to roll over or damage the
power cord.

USE OF ADAPTER PLUGS

NEVER USE AN ADAPTER PLUG! Because of potential safety hazards under certain conditions, we strongly
recommend against the use of an adapter plug.

NEMA plugs

NOTE
Applies to models ordered with 12" power
cord, hard wired models do not use this
receptacle.

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TRUE uses these types of plugs.

If you do not have the right outlet

have a certified electrician install

the correct power source.

115/60/1
NEMA-5-15R

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True Food Service Equipment, Inc.

INSTALLATION / OPERATION INSTRUCTIONS

INSTALLATION / OPERATION INSTRUCTIONS

OWNERSHIP

To insure that your unit works properly from the
first day, it must be installed properly. We highly
recommend a trained mechanic and electrician
install your True equipment. The cost of a profes­sional installation is money well spent.

Before you start to install your True unit, carefully
inspect it for freight damage. If damage is discov­ered, immediately file a claim with the delivery
freight carrier.

True is not responsible for damage incurred during
shipment.

REQUIRED TOOLS

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• Tin Snips / Band Cutters

• Claw Hammer

• Hex Head Driver

• Adjustable Wrench

•

/4" (19 mm) Open-End Wrench

• Phillips Head Screwdriver

• Level

UNCRATING

Step 1

The following procedure is recommended for
uncrating the unit:

A. Cut metal retaining straps securing protective

top skid. Remove the outer packaging by pull­ing tri-wall nails from skid. Remove (4) card­board corner pads and dust cover.

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B. Inspect for concealed damage. Again, immedi-

ately file a claim with the freight carrier if there
is damage.

C. Move your display case as close to the final loca-

tion as possible before removing the wooden
skid.

True Food Service Equipment, Inc.

INSTALLATION / OPERATION INSTRUCTIONS

LOCATING

TOOLS REQUIRED:

• Phillips screw driver

• 3/8” (9.5 mm) socket or 3/8” (9.5 mm) wrench

Step 2
A. Use a Phillips screw diver and remove four

screws from the L-bracket connected the unit to
the wood skid (image 1). Then use a 3/8” (9.5
mm) socket or wrench and remove the L-brack­et from the unit (image 2).

To avoid damage to glass DO NOT lay cabinet

on its side or back when removing skid,

installing leg levelers, cleaning, etc.

B. Lift up from the base and walk unit off the skid

and set in final location.

C. Unblock doors, (free plastic wedges, blue foam

and tape. Remove fiberglass tape securing glass.

Remove components: (shelves, brackets, etc.)

from inside cabinet.

1

Removing bracket
from skid.

2

Removing bracket from cabinet.

LEVELING

Step 3
A. Set unit in its final location.
B. Proper leveling of your True unit is critical to

operating success (for non-mobile models).
Effective door operation will be effected by lev­eling.

Warning
Display case must be leveled accurately to ensure
front glass door seals properly.

C. The unit should be leveled front to back and

side to side with a level. Place the level in the
interior floor of the unit and check all four sides.

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D. If the cabinet is not level adjust leg levelers by

first relieving weight to leveler and adjusting by
either hand or wrench. Repeat with all leg level­ers until cabinet is level in all directions.

Dry bakery cases require hard wiring unless

ordered with 12" (30.5 cm) cord option.

Use of extension cords with 12" (30.5 cm)

cord option is in violation of UL codes

and voids warranty.

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INSTALLATION / OPERATION INSTRUCTIONS

ELECTRICAL INSTRUCTIONS

True Food Service Equipment, Inc.

Step 4
NOTE

Hard wiring is required on standard "Dry" Bakery
Cases.

NOTE
Optional 12" (30.5 cm) corded model available, fac­tory installed only. (exterior scale receptacle will not
be included with this option.

A. Before your new unit is connected to a power

supply, check the incoming voltage with a volt­meter. If anything less than 100% of the rated
voltage for operation is noted, correct immedi­ately.

STARTUP

Refer to cabinet data plate for voltage.

True requires that a sole use circuit be dedicated

for the unit.

WARNING
If your bakery case includes optional 12" (30 cm)
power supply cord, ground should not be removed!

NOTE
To reference wiring diagram - wiring diagram is
positioned on the ballast box inside lower rear of the
cabinet.

Step 5
A. Verify that the cabinet lights are working.

Bakery cases are shipped with light switches in
the "on" position. The toggle switch is located
lower right corer at the rear.

REPLACEMENT PARTS
TRUE maintains a record of the cabinet serial number
for your unit. If at any time during the life of your dis­play case, a part is needed, you may obtain this part
by furnishing the model number and serial number
to the company from whom you purchased the cabi­net. Call Toll-Free: (800)-424-TRUE (Direct to Parts
Department). (800)-325-6152 (U.S.A. & Canada only)
or call: (636)-240-2400.

NON-REFRIGERATED "DRY" CURVED

GLASS DISPLAY CASES

(hard wired models only)

Hard wired Bakery Cases are equipped
with a service receptacle (found on the
upper right cabinet backside). No elec­trical load greater than 4.0 amps should
be connected to it.

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True Food Service Equipment, Inc.

INSTALLATION / OPERATION INSTRUCTIONS

CONDUCTORS AND CIRCUITS

Wire Guage for 2% Voltage Drop in Supply Circuits.

115 Volt Distance In Feet To Center of Load
Amps 20 30 40 50 60 70 80 90 100 120 140 160

2 14 14 14 14 14 14 14 14 14 14 14 14
3 14 14 14 14 14 14 14 14 14 14 14 12
4 14 14 14 14 14 14 14 14 14 12 12 12
5 14 14 14 14 14 14 14 12 12 12 10 10
6 14 14 14 14 14 14 12 12 12 10 10 10

7 14 14 14 14 14 12 12 12 10 10 10 8
8 14 14 14 14 12 12 12 10 10 10 8 8
9 14 14 14 12 12 12 10 10 10 8 8 8
10 14 14 14 12 12 10 10 10 10 8 8 8
12 14 14 12 12 10 10 10 8 8 8 8 6

14 14 14 12 10 10 10 8 8 8 6 6 6
16 14 12 12 10 10 8 8 8 8 6 6 6
18 14 12 10 10 8 8 8 8 8 8 8 5
20 14 12 10 10 8 8 8 6 6 6 5 5
25 12 10 10 8 8 6 6 6 6 5 4 4

30 12 10 8 8 6 6 6 6 5 4 4 3
35 10 10 8 6 6 6 5 5 4 4 3 2
40 10 8 8 6 6 5 5 4 4 3 2 2
45 10 8 6 6 6 5 4 4 3 3 2 1
50 10 8 6 6 5 4 4 3 3 2 1 1

Wire Guage for 2% Voltage Drop in Supply Circuits.

230 Volt Distance In Feet To Center of Load
Amps 20 30 40 50 60 70 80 90 100 120 140 160

5 14 14 14 14 14 14 14 14 14 14 14 14
6 14 14 14 14 14 14 14 14 14 14 14 12
7 14 14 14 14 14 14 14 14 14 14 12 12
8 14 14 14 14 14 14 14 14 14 12 12 12
9 14 14 14 14 14 14 14 14 12 12 12 10

10 14 14 14 14 14 14 14 12 12 12 10 10
12 14 14 14 14 14 14 12 12 12 10 10 10
14 14 14 14 14 14 12 12 12 10 10 10 8
16 14 14 14 14 12 12 12 10 10 10 8 8
18 14 14 14 12 12 12 10 10 10 8 8 8

20 14 14 14 12 10 10 10 10 10 8 8 8
25 14 14 12 12 10 10 10 10 8 8 6 6
30 14 12 12 10 10 10 8 8 8 6 6 6
35 14 12 10 10 10 8 8 8 8 6 6 5
40 14 12 10 10 8 8 8 6 6 6 5 5

50 12 10 10 8 6 6 6 6 6 5 4 4
60 12 10 8 6 6 6 6 6 5 4 4 3
70 10 10 8 6 6 6 5 5 4 4 2 2
80 10 8 8 6 6 5 5 4 4 3 2 2
90 10 8 6 6 5 5 4 4 3 3 1 1
100 10 8 6 6 5 4 4 3 3 2 1 1

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True Food Service Equipment, Inc.

INSTALLATION / OPERATION INSTRUCTIONS

SHELVING INSTALLATION ("DRY" BAKERY)

SHELF INSTALLATION:
A. Lift each door up and out of track (do not dis-

connect elastic tubing). Stretch elastic surgical
tubing and set doors on each side of unit.

B. Locate brackets, lights, shelves, etc. from cabinet

interior.

C. Locate shelf supports wrapped in micro foam

and install teeth end into stainless pilasters
located on interior walls. Adjust to desired
height matching right and left pairs. (images 1 &

2).

D. Locate three horizontal lights wrapped in micro

foam and install (light side down). Electrical
cords should be on the right to plug into side
receptacles.

Hang end hooks of light assembly on two shelf

supports (left and right) slide assembly forward
until it seats in front notch of shelf support.
(image 3).

E. Install rear brackets by sliding end hooks over

rear notch of shelf support. (image 4).

F. Locate shelves, install top shelf first. With the

front lip (tray stop) up and towards cabinet
front, place on top of front light assembly and
snap shelf into (2) clips on top of rear bracket
(image 5).

G. Plug top light assembly into top receptacle of

cabinet interior side wall (image 5).

H. Repeat procedures for remaining two shelves

(image 6).

I. Replace doors in track.

1

Install shelf supports.
teeth end into stainless
pilasters.

Adjust to desired height matching
right and left pairs.

➟

3

Hang end hooks of light
assembly on front notch of
shelf supports.

Receptacle
cap.

2

4

Install rear brackets.

WARNING
Shelf mounted lighting requires a
closed circuit. All plugs must be
plugged into side wall receptacles
for lights to work. If less than
three shelves are installed be sure
attached caps are plugged into

5

Snap shelf into position.

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Completed assembly.

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receptacle(s) (image 7).

Shelf plug.

True Food Service Equipment, Inc.

INSTALLATION / OPERATION INSTRUCTIONS

OPTIONAL (INSTALLING OPTIONAL CASTORS FOR MODELS WITH 12" CORD OPTION ONLY)

CASTOR INSTALLATION:
TOOLS REQUIRED:

• Castor wrench (if not included contact True)

• Adjustable wrench

NOTE
Castors not available for hard wired models.

WARNING
Make sure unit is empty of all its contents (shelv­ing, shelving lighting). Make sure power supply
has been disconnected.

A. Curved glass can be damaged if you lay unit

on its back, side, or front. Use a 6" x 6" (15.2
cm x 15.2 cm) block of wood or equivalent.
Slide the block under the cabinet frame rail.
This will support the unit while installing cas­tors.

Back out leg levelers by hand, or with
adjustable wrench.

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B. Leg levelers can be backed out by hand

(image 1).

C. Take two threaded castors and thread them

into the existing leg leveler holes. (image 2).
Shims can be used between castor and cabi­net frame rail for leveling (image 3). Use the
tool provided to tighten the threaded castors
(image 4).

D. Repeat process for the other side of the cabi-

net.

Warning
Display case must be
leveled accurately
to ensure front glass
door seals properly.

E. The unit should

be leveled front
to back and side
to side with a
level. Place the
level in the inte­rior floor of the
unit and check
all four sides.

Tighten castor in position with castor
wrench.

2

Thread castors into existing leg leveler
holes.

34

Use shims as necessary to level cabinet.

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True Food Service Equipment, Inc.

INSTALLATION / OPERATION INSTRUCTIONS

OPTIONAL (INSTALLING OPTIONAL FORMICA KIT)

FORMICA KIT INSTALLATION:
FORMICA KIT COMPONENTS:

(2) Formica Top End Panels 10

3

/4"w x 33"h
(27.3 cm x 83.8 cm).
(2) Bottom End Panels

(1) left side, (1) right side (Formica glued to
black plastic panel with 4 key hole slots).

(1) Formica Front Panel

width will vary x 75/8"h (19.4 cm)

NOTE
Please use care when installing the Formica.
Formica can chip, crack, or break.

NOTE
Refer to image 1 for placement of Formica panels.

A. Install the front Formica panel.

Be sure bottom end panels are off in order to

install front panel. Slide front panel into top
and bottom tracks on the front of the cabinet.
Make sure panel is even on both left and right
end of the cabinet (images 1 & 2).

B. Install the top end Formica panels (one on

each side.

Be sure bottom end panels

are off in order to install
top end Formica panel.
Both top end panels are the
same size so they each can be

STEP A

used for left or right of the cabinet.

Slide panel up into black plastic tracks on the

top side panel of each end of cabinet (images
1 & 3).

NOTE
After installing the bottom end pieces the top end
panel will stay in place.

C. Install the bottom end Formica panels (one on

each side.
(Formica is pre-glued to black plastic panel).
Line up the four keyhole slots in each bottom

end piece to the (4) screws on the side of the

cabinet. Slip the (4) large keyholes from the

bottom end piece over the (4) screws. Then

push down to fasten the bottom end piece

onto the cabinet (images 1 & 3).

NOTE
The bottom left and right pieces are not the same.
The taller part of the bottom end piece goes to the
rear of the cabinet as shown in image 3.

1

STEP C

Four keyholes
on backside.

Formica.

Tracks to

2

Formica top
end panel
will slide up
into plastic
tracks.

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Formica top
end panel
will rest on
screw.

Formica bottom
end panel will lock
through keyholes on
backside of bottom
end piece.

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STEP A

Side view of Formica sliding
into place for front panel and
top end panel.

3

hold Formica.

STEP B

True Food Service Equipment, Inc.

MAINTENANCE, CARE & CLEANING

OPTIONAL (SEALING CABINET TO FLOOR)

It may be necessary to seal the bakery case to the floor
for local sanitary codes or if the customer so desires.
TRUE recommends either of the following methods.

A. Using a vinyl cove base trim as produced by

Armstrong, Johnson, or Kentile (available at floor
covering suppliers) or

Using mastics available at hardware stores.
B. When applying the cove base trim, thoroughly

clean both the cabinet and floor of dirt and
grease. Apply a recommended contact cement

CABINET CLEANING

• The exterior may be wiped clean with mild soap
and water. Use a good stainless cleaner on coun­tertop.

CAUTION: Do not use any steel wool, abrasive or
chlorine based products to clean stainless steel sur­faces.

to the cove base trim. After cove base trim has
dried, fill in cracks and joints with a caulking
material.

C. When applying a mastic, thoroughly clean both

the cabinet and floor of dirt and grease. Draw
an outline of the cabinet on the floor. Raise and
block the front side of the cabinet. Apply a bead
of mastic to the floor
line drawn. Lower the cabinet. Raise and block
the rear side of the cabinet. Apply the bead of
mastic, lower the cabinet.

1

/2" (1.3 cm) inside the out-

• The interior of the display case should be cleaned

periodically and we recommend a mild solution
of diluted baking soda and water which will help
reduce any inherent odors. Do not use harsh
cleaners on any surface of the interior.

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MAINTENANCE, CARE & CLEANING

LIGHT BULB REPLACEMENT

SHELF MOUNTED BULB REPLACEMENT:
WARNING

When replacing a light bulb make sure power to the
unit is either turned off or unplugged.

A. Unplug the light assembly from the receptacle

on the interior side wall. Remove shelf and
light assembly from cabinet.

B. Remove the lampshield by gently squeezing

the sides together and rotating out (image 1).

C. Remove bulb from the corded end of assembly

by holding the bulb and gently pulling up on
spring loaded lampholder which will allow
enough clearance to remove bulb (image 2).

NOTE
All spring loaded lampholders are located on the
left side of the cabinet as you face the front.

1

Squeeze lampshield and
rotate out.

True Food Service Equipment, Inc.

➟

➟

2

Remove bulb by gently
pulling up on spring
loaded lampholder.

NOTE
Please be aware of your local ordinances for dis­posal of old florescent bulbs. These bulbs should
be disposed of in a safe and proper manner.

D. Install new bulb using spring loaded lamp-

holder.

E. Reinstall light assembly and shelf. Plug cord

into side wall receptacle.

INTERIOR TOP BULB REPLACEMENT:
WARNING

When replacing a light bulb make sure power to the
unit is either turned off or unplugged.

A. Remove the lampshield by gently squeezing

the sides together and rotating out (image 3).

B. Remove bulb by gently pushing bulb back into

spring loaded lampholder which will allow
enough clearance to remove bulb (image 4).

C. Install new bulb using spring loaded lamp-

holder.

D. Reinstall light lampshield by sliding rear "U"

channel of lampshield over metal bracket and
gently squeezing lampshield to fit front "U"
channel over front metal bracket (images 5-6).

E. Image 7 shows assembly properly installed.

➟

3

Squeeze lampshield and
rotate out.

➟

5

Squeeze lampshield "U"
channel into position
over metal bracket.

7

Interior top light assembly
properly installed.

➟

4

Remove bulb by gently pushing
bulb into spring loaded lamp­holder.

6

lampshield "U" channel
in position over metal
bracket.

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True Food Service Equipment, Inc.

WARRANTY INFORMATION (U.S.A. and Canada ONLY!)

note: warranty information regarding refrigeration components not applicable to non-refrigerated cabinets.

ONE YEAR PARTS & LABOR WARRANTY

TRUE warrants to the original purchaser of every new TRUE refrigerated unit, the cabinet and all parts thereof, to be free from defects in
material or workmanship, under normal and proper use and maintenance service as specified by TRUE and upon proper installation and start­up in accordance with the instruction packet supplied with each TRUE unit. TRUE’s obligation under this warranty is limited to a period of one
(1) year from the date of original installation or 15 months after shipment date from TRUE, whichever occurs first.
Any part covered under this warranty that are determined by TRUE to have been defective within one (1) year of original installation
or fifteen (15) months after shipment date from manufacturer, whichever occurs first, is limited to the repair or replacement, including labor
charges, of defective parts or assemblies. The labor warranty shall include standard straight time labor charges only and reasonable travel
time, as determined by TRUE.

ADDITIONAL FOUR YEAR COMPRESSOR WARRANTY

In addition to the one (1) year warranty stated above, TRUE warrants its hermetically and semi-hermetically sealed compressor to be free
from defects in both material and workmanship under normal and proper use and maintenance service for a period of four (4) additional
years from the date of original installation but not to exceed five (5) years and three (3) months after shipment from the manufacturer.
Compressors determined by TRUE to have been defective within this extended time period will, at TRUE’s option, be either repaired or
replaced with a compressor or compressor parts of similar design and capacity.
The four (4) year extended compressor warranty applies only to hermetically and semi-hermetically sealed parts of the compressor and
does not apply to any other parts or components, including, but not limited to, cabinet, paint finish, temperature control, refrigerant, metering
device, driers, motor starting equipment, fan assembly or any other electrical component, etcetera.

404A/134A COMPRESSOR WARRANTY

The four year compressor warranty detailed above will be voided if the following procedure is not carefully adhered to:

1. This system contains R404A or R134A refrigerant and polyol ester lubricant. The polyol ester lubricant has rapid moisture absorbing
qualities. If long exposure to the ambient conditions occur, the lubricant must be removed and replaced with new. For oil amounts and
specifications please call True technical service department (800-325-6152). Failure to comply with recommended lubricant specification will
void the compressor warranty.

2. Drier replacement is very important and must be changed when a system is opened for servicing. A drier using XH-7 desiccant or an
exact replacement solid core drier must be used. The new drier must also be the same capacity as the drier being replaced.

3. Micron level vacuums must be achieved to insure low moisture levels in the system. 500 microns or lower must be obtained.

WARRANTY CLAIMS

All claims for labor or parts must be made directly through TRUE. All claims should include: model number of the unit, the serial number of
the cabinet, proof of purchase, date of installation, and all pertinent information supporting the existence of the alleged defect.
In case of warranty compressor, the compressor model tag must be returned to TRUE along with above listed information.
Any action or breach of these warranty provisions must be commenced within one (1) year after that cause of action has occurred.

WHAT IS NOT COVERED BY THIS WARRANTY

TRUE’s sole obligation under this warranty is limited to either repair or replacement of parts, subject to the additional limitations below. This
warranty neither assumes nor authorizes any person to assume obligations other than those expressly covered by this warranty.
NO CONSEQUENTIAL DAMAGES. TRUE IS NOT RESPONSIBLE FOR ECONOMIC LOSS; PROFIT LOSS; OR SPECIAL, INDIRECT, OR CONSEQUENTIAL
DAMAGES, INCLUDING WITHOUT LIMITATION, LOSSES OR DAMAGES ARISING FROM FOOD OR PRODUCT SPOILAGE CLAIMS WHETHER OR NOT ON
ACCOUNT OF REFRIGERATION FAILURE.
WARRANTY IS NOT TRANSFERABLE. This warranty is not assignable and applies only in favor of the original purchaser/user to whom
delivered. ANY SUCH ASSIGNMENT OR TRANSFER SHALL VOID THE WARRANTIES HEREIN MADE AND SHALL VOID ALL WARRANTIES, EXPRESS OR
IMPLIED, INCLUDING ANY WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.
IMPROPER USAGE. TRUE ASSUMES NO LIABILITY FOR PARTS OR LABOR COVERAGE FOR COMPONENT FAILURE OR OTHER DAMAGES
RESULTING FROM IMPROPER USAGE OR INSTALLATION OR FAILURE TO CLEAN AND/OR MAINTAIN PRODUCT AS SET FORTH IN THE WARRANTY
PACKET PROVIDED WITH THE UNIT.
ALTERATION, NEGLECT, ABUSE, MISUSE, ACCIDENT, DAMAGE DURING TRANSIT OR INSTALLATION, FIRE, FLOOD, ACTS OF GOD. TRUE is not
responsible for the repair or replacement of any parts that TRUE determines have been subjected after the date of manufacture to alteration,
neglect, abuse, misuse, accident, damage during transit or installation, fire, flood, or act of God.
IMPROPER ELECTRICAL CONNECTIONS. TRUE IS NOT RESPONSIBLE FOR THE REPAIR OR REPLACEMENT OF FAILED OR DAMAGED
COMPONENTS RESULTING FROM ELECTRICAL POWER FAILURE, THE USE OF EXTENSION CORDS, LOW VOLTAGE, OR VOLTAGE DROPS TO THE UNIT.
NO IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE: THERE ARE NO OTHER WARRANTIES, EXPRESSED,
IMPLIED OR STATUTORY, EXCEPT THE ONE (1) YEAR PARTS & LABOR WARRANTY AND THE ADDITIONAL FOUR (4) YEAR COMPRESSOR WARRANTY
AS DESCRIBED ABOVE. THESE WARRANTIES ARE EXCLUSIVE AND IN LIEU OF ALL OTHER WARRANTIES, INCLUDING IMPLIED WARRANTY AND
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. THERE ARE NO WARRANTIES WHICH EXTEND BEYOND THE DESCRIPTION ON THE FACE
HEREOF.
OUTSIDE U.S.: This warranty does not apply to, and TRUE is not responsible for, any warranty claims made on products sold or used outside
the United States.
REMOTE CONDENSERS: True warrants the original purchaser of the remote cabinet one year parts and labor coverage for all cabinet parts
thereof to be free from defects in material or workmanship, under normal and proper use and maintenance service, as specified by True. This
warranty is limited to the cabinet only. True assumes no liability for remote condensing units.

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