True TMW-36F Installation Manual

COLD INNOVATIONS

INSTALLATION MANUAL FOR MEAT WELL MODELS

TMW-36F-QT

TRUE FOOD INTERNATIONAL EQUIPMENT, INC.

2001 East Terra Lane • P.O. Box 970 • O’Fallon, Missouri 63366

(636)-240-2400 • FAX [phone] • INT’L FAX [phone] • [phone]

®

Parts Department (800)424-TRUE • Parts Department FAX# [phone]

TABLE OF CONTENTS

Safety Information

Safety Precautions ––––––––––––––––––––––– 1
Proper Disposal ––––––––––––––––––––––––––– 2
Connecting Electricity –––––––––––––––––––––– 3
Adapter Plugs ––––––––––––––––––––––––––– 3

Installation / Operation Instructions

Ownership ––––––––––––––––––––––––––––––– 4
Required Tools ––––––––––––––––––––––––––– 4
Uncrating & Locating –––––––––––––––––––––– 4
Installation of Castors –––––––––––––––––––––– 5
Leveling Cabinet –––––––––––––––––––––––––– 6
Electrical Instructions –––––––––––––––––––––– 6
Start-up –––––––––––––––––––––––––––––––– 7

TMW-36F

Maintenance, Care & Cleaning

Cleaning Condenser Coil –––––––––––––––––––– 8
Temperature Control Adjustment ––––––––––––– 9
Stainless Steel Equipment Care & Cleaning –– 10-11

CONGRATULATIONS!

You have just purchased the finest commercial

refrigeration available. You can expect many years

of trouble-free operation.

TMW (TRUE MEAT WELL)

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6/10/09 SB #912634

NOTICE TO
CUSTOMER:

Loss Or Spoilage Of Products In Your
Refrigerator/Freezer Is NOT Covered
By Warranty. In Addition To Following
Recommended Installation Procedures
You Must Run The Refrigerator/Freezer
24 Hours Prior To Usage.

True Manufacturing Company, Inc.

True Food International Equipment, Inc.

SAFETY INFORMATION

How to Maintain Your Unit

to Receive the Most Efficient and

Successful Operation

You have selected one of the finest commercial freezer units made. It is manufactured under

strict quality controls with only the best quality materials available. Your TRUE freezer, when

properly maintained, will give you many years of trouble-free service.

WARNING!

Use this appliance for its intended purpose as described in this Owner Manual.

This cabinet contains fluorinated greenhouse gas covered by the Kyoto Protocol

(please refer to cabinet's inner label for type and volume,

GWP of 134a= 1,300. R404a= 3,800).

SAFETY PRECAUTIONS

When using electrical appliances, basic safety precautions should be followed, including the following:

• This freezer must be properly installed and
located in accordance with the Installation
Instructions before it is used.

• Do not allow children to climb, stand or hang on
the shelves in the freezer. They could damage
the freezer and seriously injure themselves.

• Do not touch the cold surfaces in the
refrigerated compartment when hands are damp
or wet. Skin may stick to these extremely cold
surfaces.

• Do not store or use flammable liquids or vapors
in the vicinity of this or any other appliance.

NOTE: Any servicing, warranty repairs or maintenance
should be carried out by qualified personnel, failure
to do so could be dangerous and may invalidate your
warranty.

• Unplug the freezer before cleaning and
making repairs.

• Setting temperature controls to 0 position does
not isolate the unit from the electrical supply,
you must disconnect the main power lead from
the wall receptacle to isolate.

• Keep fingers out of the “pinch point” areas;
clearances between the doors and between
the cabinet and doors are necessarily small; be
careful closing doors when children are in the
area.

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True Food International Equipment, Inc.

SAFETY INFORMATION

DANGER!

RISK OF CHILD ENTRAPMENT

HOW TO SAFELY DISPOSE OF USED
REFRIGERATION EQUIPMENT

Child entrapment and suffocation are not problems
of the past. Junked or abandoned display cases are
still dangerous… even if they will sit for “just a few
days.”

It is much safer if doors and lids are removed so
children cannot get trapped inside, leaving the shelves
in place will also deter children from trying to climb
inside.

If you are getting rid of your old refrigerator, please
follow the instructions below to help prevent
accidents. Depending on the country where the
unit is located there will be officially approved ways
of disposing of your used equipment.

It is important that care is taken in disposing of used
refrigerators or freezers. Before You Throw Away Your
Old Refrigerator or Freezer:

• Take off the doors.

• Leave the shelves in place so that children may not

easily climb inside.

Refrigerant Disposal

Depending on the Country where the unit is
located there will be Officially approved ways
of disposing of your used equipment. Your old
refrigerator may have a cooling system that
uses “Ozone Depleting ” chemicals. If you are
throwing away your old refrigerator, make sure
the refrigerant is removed for proper disposal by
a qualified service technician. If you intentionally
release any refrigerants you can be subject to
fines and imprisonment under provisions of the
environmental regulations.

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True Food International Equipment, Inc.

SAFETY INFORMATION

WARNING!

IMPORTANT ELECTRICAL SAFETY INFORMATION

Do not, under any circumstances, cut or remove the third (ground) prong from the power cord.
For personal safety, this appliance must be properly grounded.

The power cord of this appliance is equipped
with a 3-prong (grounding) plug which mates
with a standard 3-prong (grounding) wall outlet to
minimize the possibility of electric shock hazard
from this appliance.

Have the wall outlet and circuit checked by a
qualified electrician to make sure the outlet is
properly grounded.

If the outlet is a standard 2-prong outlet, it is your
personal responsibility and obligation to have it
replaced with the properly grounded 3-prong wall
outlet.

The unit should always be plugged into it’s own
individual electrical circuit, which has a voltage
rating that matches the rating plate.

This provides the best performance and also
prevents overloading building wiring circuits which
could cause a fire hazard from overheated wires.

Never unplug your freezer by pulling on the power
cord. Always grip plug firmly and pull straight out
from the outlet.

Repair or replace immediately all power cords that
have become frayed or otherwise damaged. Do not
use a cord that shows cracks or abrasion damage
along its length or at either end.

When removing the freezer away from the wall, be
careful not to roll over or damage the power cord.

USE OF EXTENSION CORDS / ADAPTER PLUGS

NEVER USE AN EXTENSION CORD! NEVER USE AN ADAPTER PLUG! Do not use adapter plugs or extension leads as these

can cause safety issues and early failure of electrical components. The use of adapters and extension cords will invalidate
your warranty.

WARNING

Compressor warranties are void if compressor burns out due to low voltage.

WARNING

Power supply cord ground should not be removed!

NOTE

To reference wiring diagram - Remove lower rear grill. Wiring diagram is positioned on the inside cabinet wall.

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True Food International Equipment, Inc.

INSTALLATION / OPERATION INSTRUCTIONS

INSTALLATION / OPERATION INSTRUCTIONS

OWNERSHIP

To insure that your unit works properly from the
first day, it must be installed properly. We highly
recommend that your True unit is installed by your
supplying dealer or service company. The cost of a
professional installation is money well spent. Issues
caused by incorrect installation may invalidate your
warranty.

Before you start to install your True unit, carefully
inspect it for freight damage. If damage is
discovered, immediately file a claim with the
delivery freight carrier.

True is not responsible for damage incurred during
shipment.

REQUIRED TOOLS

• Adjustable Spanner or Mole Grips

• Phillips Head Screwdriver

• Spirit Level

UNCRATING

Step 1

The following procedure is recommended for
uncrating the unit:

A. Remove the outer packaging by pulling tri-wall

nails from skid. Remove (4) cardboard corner
pads and dust cover.

B. Inspect for concealed damage. Again,

immediately file a claim with the freight carrier
if there is damage.

C. Move your unit as close to the final location as

possible before removing the wooden skid.

LOCATING

Step 2
A. Remove shipping skid by unscrewing bolts with

an adjustable wrench.

B. Carefully lift freezer off the shipping skid.
C. Free plug and cord from inside the lower front

of the unit (do not plug in power source).

D. Your True equipment should be placed close

enough to the electrical supply so that
extension cords are never used.

Removing skid
from bottom of
cabinet.

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True Food International Equipment, Inc.

INSTALLATION / OPERATION INSTRUCTIONS

INSTALLATION OF CASTORS

IMPORTANT SAFEGUARD FOR INSTALLATION OF LEG/CASTOR (IMAGES 1-3 DEMONSTRATE PROCEDURE)

Step 3
Securing Castors

To obtain maximum strength and stability of the
unit, it is important that you make sure each castor
is secure. The bearing race on the castor of the top
edge of the leg must make firm contact with the
rail.

Unit leveling

Four leveling shims have been provided for leveling castored
units positioned on uneven floors. Shims must be positioned
between rail end and bearing race. True recommends a four
shim limit to any single castor.

A. Turn the bearing race counter-clockwise until the
cabinet is level. Level front to back and side to side
(diagonally).

B. Install the desired number of shims, making sure
the slot of the shim is in contact with the threaded
stem of the castor.
C. If more than one shim is used, turn the slot at a
90° angle so they are not in line.
D. Turn the bearing race clockwise to tighten and
secure the castor by tightening the anchoring
bolt with a 3/4 inch open-end wrench or the tool
provided.

CAUTION

To avoid damage to lower rail assembly, slowly raise

unit to upright position.

Lower Rail Assembly

Rail End

Snug Fit
Here

Bearing
Race

Leveling Shim

1 2

Thread castor into the
underside of cabinet frame
rail.

3

Use the tool provided to
tighten the castor into place.

For leveling, insert the
shim between the castor
and frame rail.

Castor

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LEVELING

True Food International Equipment, Inc.

INSTALLATION / OPERATION INSTRUCTIONS

Step 4
Securing Castors
A. Set unit in its final location. Be sure there is

adequate ventilation in your room. Under extreme
heat conditions, (100°F+, 38°C+), you may want to
install an exhaust fan.

Warning

Warranty is void if ventilation is insufficient.

B. Proper leveling of your True cooler is critical to
operating success (for non-mobile models). Effective
condensate removal and door operation will be
effected by leveling.
C. The cooler should be leveled inside the cabinet
front to back and side to side with a level.

D. Ensure that the drain hose or hoses are
positioned in the pan.
E. Free plug and cord from inside the lower rear of
the cooler (do not plug in).
F. The unit should be placed close enough to the
electrical supply so that extension cords are never
used.

Warning

Compressor warranties are void if the unit is more than 8ft.
(2.4m) from plug-in connection. TRUE will not warranty any
units that are connected to an extension cord.

ELECTRICAL INSTRUCTIONS

Step 5

A. Before your new unit is connected to a power

supply, check the incoming voltage with a
voltmeter. If anything less than 100% of the
rated voltage for operation is noted, correct
immediately.

B. All units are equipped with a 8 ft. (2.4m) service

cord, and must be powered at proper operating
voltage at all times. Refer to cabinet data plate
for this voltage.

True requires that a sole circuit be dedicated for the

unit. Failure to do so voids warranty.

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WARNING

Compressor warranties are void if compressor burns out due
to low voltage.

WARNING

Power supply cord ground should not be removed!

NOTE

To reference wiring diagram - Remove lower rear grill. Wiring
diagram is positioned on the inside cabinet wall.

True Food International Equipment, Inc.

INSTALLATION / OPERATION INSTRUCTIONS

STARTUP

Step 6
A. The compressor is ready to operate. Plug in the

unit.

B. Temperature control set at No. 4 position gives

refrigerators an approximate temperature of
35°F and freezers an approximate temperature
of -10°F. Allow unit to function several hours,
completely cooling cabinet before changing the
control setting.

C. Excessive tampering with the control could lead

to service difficulties. Should it ever become
necessary to replace temperature control, be
sure it is ordered from your True dealer or
recommended service agent.

NOTE

If the unit is disconnected or shut off, wait five minutes before
starting again.

RECOMMENDATION

Before loading product we recommend you run your True
unit empty for two to three days. This allows you to be sure
electrical wiring and installation are correct and no shipping
damage has occurred. Remember, our factory warranty does
not cover product loss!

REPLACEMENT PARTS

TRUE maintains a record of the cabinet serial number for your
unit. If at any time during the life of your display case, a part
is needed, you may obtain this part by furnishing the model
number and serial number to the company from whom you
purchased the cabinet. Call Toll-Free: (800)-424-TRUE (Direct
to Parts Department). (800)-325-6152 (U.S.A. & Canada only)
or call: (636)-240-2400.

Serial Number

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True Food International Equipment, Inc.

MAINTENANCE, CARE & CLEANING

CLEANING THE CONDENSER COIL

When using electrical appliances, basic safety precautions should be followed, including the following

TOOLS REQUIRED:

• Phillips screwdriver

• Stiff bristle brush

• Adjustable Spanner or Mole Grips

• Vacuum Cleaner

Step 1

Disconnect power to unit.

Step 2

Remove the front grill by backing out four phillips
head screws. (See image 3).

Step 3

Remove bolts anchoring compressor assembly
to frame rails and carefully slide out. (tube
connections are flexible)

Step 4

Clean off accumulated dirt from the condenser coil
and the fan with a stiff bristle brush. (See image 1).

Image 1

Image 2

Condenser
Coil

Step 5

Lift cardboard cover above fan at plastic plugs and
carefully clean condenser coil and fan blades.

Step 6

After brushing condenser coil vacuum dirt from coil,
and interior floor. (See image 2)

Step 7

Replace cardboard cover. Carefully slide
compressor assembly back into position and
replace bolts.

Step 8

Reinstall rear grill assembly onto unit. Tighten all
screws.

Step 9

Connect unit to power and check to see if
condensing unit is running.

Image 3

THE CLEANING OF THE CONDENSER IS NOT

COVERED BY THE WARRANTY!

Condensers accumulate dirt and require cleaning every 30 days.

Dirty condensers result in compressor failure, product loss, and lost

sales... which are not covered by warranty.

If you keep the Condenser clean you will minimize your service
expense and lower your electrical costs. The Condenser requires
scheduled cleaning every thirty days or as needed.

Air is pulled through the Condenser continuously, along with dust,
lint, grease, etc.

A dirty Condenser can result in NON-WARRANTEED part &
Compressor Failures, Product Loss, and Lost Sales.

Proper cleaning involves removing dust from the Condenser. By
using a soft brush, or vacuuming the Condenser with a shop vac, or
using CO2, nitrogen, or pressurized air.

If you cannot remove the dirt adequately, please call your refrigera­tion service company.

If you have any questions, please call True Manufacturing at 636­240-2400 or 800-325-6152 and ask for the Service Department.
Service Department Availability Monday-Friday 7:30 a.m. to 5:30 p.m.
and Saturday 7:45 a.m. to 11:45 a.m. CST.

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True Food International Equipment, Inc.

MAINTENANCE, CARE & CLEANING

TEMPERATURE CONTROL ADJUSTMENT FOR
HIGH ALTITUDE ONLY!

TERMS:

• Cut-out - Temperature sensed by the controller
that shuts the compressor off.

• Cut-in - Temperature sensed by the controller
that turns the compressor on.

TOOLS REQUIRED:

• Phillips head screwdriver

• 5/64" or 2 mm Allen Key

• T-7 Torx Key

D. For high elevation installations, it may be

necessary to "warm-up" the set points. To
make the adjustment, insert the appropriate
tool in each adjustment screw and turn 1/4
of a revolution clockwise (to the right). This
procedure will adjust both the cut-in and
cut-out about 2°C warmer.

E. Make sure to reconnect the pink wire to

proper spade terminal when reinstalling.

A. Unplug or disconnect power to the cabinet.
B. Remove the screws that secure the

temperature control to the inset box, lower
right, rear of cabinet.

C. Pull out gently from cabinet.

NOTE
Mechanical temperature controllers are affected
when functioning at high altitude. The Cut-in and
cut-out temperatures will be colder than when the
controller functions closer to sea level.

Temperature
Control

MANUAL DEFROST

(Freezer units only!)

The unit will need to be manually defrost. Unplug

unit until all frost is gone. The manual defrost

frequency will depend on the units usage,

environment, and the amount of frost.

DANFOSS TEMPERATURE CONTROL (High Altitude Only!)

Cut-out Adjustment Screw
Allen (5/64" or 2 mm)
(clockwise for warmer)

Cut-in Adjustment Screw
Torx (T-7)
(clockwise for warmer)

Compressor
Connection (pink)

Compressor Connection
(pink)
(double terminal)

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True Food International Equipment, Inc.

MAINTENANCE, CARE & CLEANING

STAINLESS STEEL EQUIPMENT CARE AND CLEANING

CAUTION: Do not use any steel wool, abrasive or chlorine based products to clean stainless steel surfaces. Please ensure

that you use appropriate products when cleaning and polishing your True unit. Cleaners containing chlorine must not
be used as these will attack the stainless steel causing damage and in some cases corrosion. Your supplier of cleaning
products should be able to advise you of the products suitable to keep your True unit looking like new.

• Stainless Steel Opponents
There are three basic things which can break down your stainless steel’s passivity layer and allow

corrosion to rear its ugly head.

1) Scratches from wire brushes, scrapers, and steel pads are just a few examples of items that can be abrasive to
stainless steel’s surface.

2) Deposits left on your stainless steel can leave spots. You may have hard or soft water depending on what
part of the country you live in. Hard water can leave spots. Hard water that is heated can leave deposits if
left to sit too long. These deposits can cause the passive layer to break down and rust your stainless steel. All
deposits left from food prep or service should be removed as soon as possible.

3) Chlorides are present in table salt, food, and water. Household and industrial cleaners are the worst type of
chlorides to use.

8 steps that can help prevent rust on stainless steel:

1. Using the correct cleaning tools

Use non-abrasive tools when cleaning your stainless steel products. The stainless steel’s passive layer will not

be harmed by soft cloths and plastic scouring pads. Step 2 tells you how to find the polishing marks.

2. Cleaning along the polish lines

Polishing lines or “grain” are visible on some stainless steels. Always scrub parallel to visible lines on some

stainless steels. Use a plastic scouring pad or soft cloth when you cannot see the grain.

3. Use alkaline, alkaline chlorinated or non-chloride containing cleaners

While many traditional cleaners are loaded with chlorides, the industry is providing an ever increasing choice

of non-chloride cleaners. If you are not sure of your cleaner’s chloride content contact your cleaner supplier.
If they tell you that your present cleaner contains chlorides, ask if they have an alternative. Avoid cleaners
containing quaternary salts as they can attack stainless steel, causing pitting and rusting.

4. Water Treatment

To reduce deposits, soften the hard water when possible. Installation of certain filters can remove corrosive

and distasteful elements. Salts in a properly maintained water softener can be to your advantage. Contact a
treatment specialist if you are not sure of the proper water treatment.

5. Maintaining the cleanliness of your food equipment

Use cleaners at recommended strength (alkaline, alkaline chlorinated or non-chloride). Avoid build-up of hard

stains by cleaning frequently. When boiling water with your stainless steel equipment, the single most likely
cause of damage is chlorides in the water. Heating any cleaners containing chlorides will have the same
damaging effects.

6. Rinse

When using chlorinated cleaners you must rinse and wipe dry immediately. It is better to wipe standing

cleaning agents and water as soon as possible. Allow the stainless steel equipment to air dry. Oxygen helps
maintain the passivity film on stainless steel.

7. Hydrochloric acid (muriatic acid) should never be used on stainless steel

8. Regularly restore/passivate stainless steel

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True Food International Equipment, Inc.

STAINLESS STEEL EQUIPMENT CARE AND CLEANING

• The top sliding door, door hood, and trim piece around the top of the cabinet simply come off with no tools

required. This is for easier cleaning. Please see figure 1.

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Figure 1

NOTE:

The use of stainless steel cleaners or other such solvents is not

recommended on plastic parts. Warm soap and water will suffice.

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